Date   

Re: Announcement regarding Bloomberg software

Mr. Wong Chi Wai, William <cwwong.pro@...>
 

Does that mean we need to install that software on our computer? or it is a web based platform?


Adriani Botez 於 16/3/2018 5:00 寫道:

Dear all,

some of you might already have heared about Bloomberg Terminal and Bloomberg
Professional. This is the software environment on which every big finance
company including stock exchanges are relying when it comes to financial
analysis (i.e. last news, share prices, commodity prices, charts, trends and
what not).
It is the most common software in banks, financial institutions and hedge
fonds.

Blind and visually impaired people did not have access to this software and
so, many people could not apply for a job in this area because they did not
have the possibility to work productively with the terminal.

Now, I am in conversations with our Bloomberg customer relationship manager
and they are very interested to make Bloomberg accessible for everyone.

I will probably get a test account for a limited time and tey just confirmed
that this account can be used worldwide. The purpose is to start a worldwide
testing phase where blind and visually impaired users provide their feedback
about Bloomberg software environment. If possible in connection with
Bloomberg keyboard.

We need as many users and developers as possible who are interested in
testing this software. It is important that the tester is interested in
financial topics.

Your answers are appreciated, in case you are interested to test the
Bloomberg Professional.


Best regards
Adriani




Re: Imposible to install last next

Ângelo Abrantes
 

Hi,
Many thanks for your suggestion. But I think that, at the very least, it deserved a response from those who are making modifications that provoke these situations!

Ângelo Abrantes
Às 09:28 de 16-03-2018, Brian's Mail list account via Groups.Io escreveu:
Yes I posted the fix for this a day or so back. Download it which you have. open the run  box type %temp% and enter. look for the update in there, and run and install it. Then according to  the devs, this should work next time. The problem is that the way the new wx code worked stopped it showing the dialogue on the original version, so until this bug was fixed you had to update manually.
Brian

bglists@...
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Please address personal E-mail to:-
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----- Original Message ----- From: "Ângelo Abrantes" <ampa4374@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 6:36 PM
Subject: [nvda] Imposible to install last next


windows7 pro

Here is the error:


"DEBUG - gui.MainFrame.evaluateUpdatePendingUpdateMenuItemCommand (18:31:48.013):
Error while removing pending update menu item
Traceback (most recent call last):
 File "gui\__init__.pyc", line 211, in evaluateUpdatePendingUpdateMenuItemCommand
 File "wx\core.pyc", line 82, in deprecated_func
 File "wx\core.pyc", line 2327, in _Menu_RemoveItem
wxAssertionError: C++ assertion "node" failed at ..\..\src\msw\menu.cpp(890) in wxMenu::DoRemove(): bug in wxMenu::Remove logic"


Cheers

Ângelo Abrantes


---
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Re: Announcement regarding Bloomberg software

Tea Turković
 

Hi Adriani,


that+s a huge, important announcement for all of us! I posted this announcement on Twitter, and I hope that you will get a lot of interested potential users and developers for colaboration and work on accessibility together with Bloomberg's development team.

Many thanks on this inniciative!

Kind regards,

Tea Turkovic


15.3.2018. u 22:00, Adriani Botez je napisao/la:

Dear all,

some of you might already have heared about Bloomberg Terminal and Bloomberg
Professional. This is the software environment on which every big finance
company including stock exchanges are relying when it comes to financial
analysis (i.e. last news, share prices, commodity prices, charts, trends and
what not).
It is the most common software in banks, financial institutions and hedge
fonds.

Blind and visually impaired people did not have access to this software and
so, many people could not apply for a job in this area because they did not
have the possibility to work productively with the terminal.

Now, I am in conversations with our Bloomberg customer relationship manager
and they are very interested to make Bloomberg accessible for everyone.

I will probably get a test account for a limited time and tey just confirmed
that this account can be used worldwide. The purpose is to start a worldwide
testing phase where blind and visually impaired users provide their feedback
about Bloomberg software environment. If possible in connection with
Bloomberg keyboard.

We need as many users and developers as possible who are interested in
testing this software. It is important that the tester is interested in
financial topics.

Your answers are appreciated, in case you are interested to test the
Bloomberg Professional.


Best regards
Adriani




Re: Double characters while using Firefox 58 with NVDA 2018.1 in Google Docs

 

the characters speak double for example: i want to navigate in the
word mercy letter by letter.
in the first, i press right arrow nvda says m, in the second press of
right arrow, nvda again says m instead of e!
even i want to navigate line by line, nvda repeates previous line when
i press down arrow!
see the link which i provided.
i did not see google docs, but i have this problem in any edit boxes of firefox.
so, i write my text in notepad plus plus, copy and peist in the edit
boxes of firefox.

On 3/16/18, Brian's Mail list account via Groups.Io
<bglists=blueyonder.co.uk@groups.io> wrote:
I gave up on google docs. they keep on changing the thing. When you say
double do you mean in reality, or just spoken twice?
Brian

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----- Original Message -----
From: "Governor staten" <@Govsta>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 6:56 PM
Subject: [nvda] Double characters while using Firefox 58 with NVDA 2018.1 in

Google Docs


The subject line is pretty descriptive of what is going on. We are using
Google Docs to edit a document, and we see double characters while trying

to edit things we type. I thought that this was conquered? We are using
NVDA 2018.1 with Firefox 58.







--
By God,
were I given all the seven heavens
with all they contain
in order that
I may disobey God
by depriving an ant
from the husk of a grain of barley,
I would not do it.
imam ali


Re: Firefox seems slower?

 

but i prefer to use 32bit version of windows and 32bit versions of
software forever.
i did not see any advantage in 64bit for myself personally.

On 3/16/18, Shaun Everiss <@smeveriss> wrote:
Which is fine for most newer systems you can't buy 32 bit systems at all
and everything will go 64 bit eventually 32 bit emulation is still
supported.




On 15/03/2018 6:09 p.m., zahra wrote:
yes, waterfox is based on firefox, but only supports 64 bit windows!

On 3/15/18, Jaffar Sidek <jaffar.sidek10@...> wrote:
Hi.  Someone did bring up the value of migrating to the Waterfox web
browser sometime ago.  Well, I took Waterfox for a spin and I am
converted.  I'm not sure if Waterfox uses the mozilla engine, but it
seems to be faster and smoother and less cluttered than Firefox.  I
tried it with both Jaws and NVDA, and NVDA came up tops.  You can't go
far wrong if you at least give Waterfox a try.  Google for it.  If you
are willing to get off your comfort zone and work with something
different, you'll reap the nenifits immediately.  Anyway, there is not
much of a difference in Waterfox's and Firefox's interface, so the
learning curve isn't steep.  Cheers!


On 14/3/2018 8:12 PM, Matt Turner wrote:
Hi folks.

Does anyone find that firefox is really slow?

I'm using nvda 2018.1.

As for firefox, I've tried all of the beta/ nightly channels, but
chrome, seems to run alot faster.

Is it just the computer, or just me.








--
By God,
were I given all the seven heavens
with all they contain
in order that
I may disobey God
by depriving an ant
from the husk of a grain of barley,
I would not do it.
imam ali


Re: Edge suggestion for NVDA

 

Just bring the msaa crappy though it is back.

It worked, uia is still just to unstable look at all the features skype 7 has that win10 app is missing.

I am going to have to use universal app for win10 if skype will not install in classic mode in the next update, baaa!

On a serious note, it may be easier to simply unsubscribe from the nvda skype group and not use skype at all, the only time I use it is to contact friends and family on trips, which sadly will not be possible, I will have to conduct business through costly phone calls and email from now on.

But if skype can't be trusted, maybe I will simply not use any internet phone software because its all crappy and totally crap thanks to microsoft I no longer trust phone software at all.

On 16/03/2018 3:56 a.m., Lino Morales wrote:
Ah gees here we go with UIA again. I didn’t know this little suggestion would also depend so much on our frenemy UIA also. Wow. I wish MS would provide a tool or tools to devs of screen readers to work nice with UIA. I don’t know how this all works cause this crap is way over my head.

Lino Morales

From: Joseph Lee<mailto:@joslee>
Sent: Thursday, March 15, 2018 10:51 AM
To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] Edge suggestion for NVDA

Hi,
It will depend on UIA exposing correct information.
Cheers,
Joseph

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Lino Morales
Sent: Thursday, March 15, 2018 7:46 AM
To: nvda@nvda.groups.io
Subject: [nvda] Edge suggestion for NVDA

Hi. Don’t know if Joseph or someone else can do this, but could some create a Github issue for the following. I’d like to see if NVDA with MS Edge can recognize visited links by pressing V like IE 11 and Firefox. Every time I hit V on a sites where I know I’ve visited links NVDA just say not supported in this document. I love Edge, but this would help loads. Thanks.

Lino Morales




Re: Firefox seems slower?

 

Which is fine for most newer systems you can't buy 32 bit systems at all and everything will go 64 bit eventually 32 bit emulation is still supported.

On 15/03/2018 6:09 p.m., zahra wrote:
yes, waterfox is based on firefox, but only supports 64 bit windows!

On 3/15/18, Jaffar Sidek <jaffar.sidek10@...> wrote:
Hi.  Someone did bring up the value of migrating to the Waterfox web
browser sometime ago.  Well, I took Waterfox for a spin and I am
converted.  I'm not sure if Waterfox uses the mozilla engine, but it
seems to be faster and smoother and less cluttered than Firefox.  I
tried it with both Jaws and NVDA, and NVDA came up tops.  You can't go
far wrong if you at least give Waterfox a try.  Google for it.  If you
are willing to get off your comfort zone and work with something
different, you'll reap the nenifits immediately.  Anyway, there is not
much of a difference in Waterfox's and Firefox's interface, so the
learning curve isn't steep.  Cheers!


On 14/3/2018 8:12 PM, Matt Turner wrote:
Hi folks.

Does anyone find that firefox is really slow?

I'm using nvda 2018.1.

As for firefox, I've tried all of the beta/ nightly channels, but
chrome, seems to run alot faster.

Is it just the computer, or just me.






Re: Firefox seems slower?

 

Well it uses the old firefox interface, in june this year firefox will shut down all its addons and other things so it can push everyone to use the web extention restricted framework.

Waterfox aparently doesn't do this, it doesn't have all the tracking and junk, of importance to users, it is not loaded with any mozilla system addons just language packs.

Its based on mozilla code and will move to its own codebase.

Depending on its accessibility after june etc and the porting of things depends what I do after that.

On 15/03/2018 5:30 p.m., Jaffar Sidek wrote:
Hi. Someone did bring up the value of migrating to the Waterfox web browser sometime ago.  Well, I took Waterfox for a spin and I am converted.  I'm not sure if Waterfox uses the mozilla engine, but it seems to be faster and smoother and less cluttered than Firefox.  I tried it with both Jaws and NVDA, and NVDA came up tops.  You can't go far wrong if you at least give Waterfox a try.  Google for it.  If you are willing to get off your comfort zone and work with something different, you'll reap the nenifits immediately.  Anyway, there is not much of a difference in Waterfox's and Firefox's interface, so the learning curve isn't steep.  Cheers!


On 14/3/2018 8:12 PM, Matt Turner wrote:
Hi folks.

Does anyone find that firefox is really slow?

I'm using nvda 2018.1.

As for firefox, I've tried all of the beta/ nightly channels, but chrome, seems to run alot faster.

Is it just the computer, or just me.





.


Re: Help: NVDA does not recognize objects anymore

Michel Such
 

In my case, I can't say if the problem was due to Windows Update, or to a software my wife recently installed on the machine.

As I installed the same Windows Update on my other machies that are nearly configured the same way, I strongly suspect this new software which I never heard about before.


Le 16/03/2018 à 10:26, Brian's Mail list account via Groups.Io a écrit :
Hmm seems then that this part, because it needs to be done in that mode is not being done by the tool. In my case it was not needed, hence it working for me then.
It kind of makes you wonder what on earth is going on here. Its quite obviously windows update, but it may well also be contributed to by something else.
Brian

bglists@...
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----- Original Message ----- From: "Michel Such" <michel.such@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 16, 2018 8:38 AM
Subject: Re: [nvda] Help: NVDA does not recognize objects anymore


Hi Gene,


Waw! Reregistering the system32 dlls fixed the problem.

Sory, at first time I did not read your mail entirely.

But I am going to archive it ifor the case this would happen again.


Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
Le 16/03/2018 à 08:37, Gene New Zealand a écrit :

Hi


Below where you got the snap shot in the email there was another part
where you had to go into command prompt.


I was hoping the snapshot would do it.


Below that was some info from off my website about going into the
command prompt and entering in some lines of code did you give that a
whirl? I know it has fixed other peoples machines but may need a
sighted person to enter it in and it need to be followed to a T. make
sure you aare admin to do it as in the email.


hopefully that will fix it.



I am thinking also if you can set nvda to debug in the general
settings and save your settings when you start up nvda again for the
first time go into the areas where you are having problems NVDA will
record what is happening then you will need to save the log.


This is done under the tools section in nvdait is called view log and
you will need to go into it then save the log to your say desk top so
is easy to find. We will see if it or it will be added to the ticket.
they may need extra info but think it will be recorded.


Gene nz


Gene nz



On 3/16/2018 8:00 PM, Michel Such wrote:

Hi Gene,


Jus tried the com registration fixing toll, and it does not fix the
proble.

I ran the NVDA installer in administrative mode to make sure it could
update registry, restarted the machine after that, but no improvement.

Thanks anyway.


Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
Le 15/03/2018 à 21:28, Gene New Zealand a écrit :

hi


the following might help. There is a next snap shot that is meant to
fix it but not sure if it is totally finished for the tool.


the snap shot was created last night and can be found at
https://www.nvaccess.org/files/nvda/snapshots/
<https://www.nvaccess.org/files/nvda/snapshots/>

You can jump down by headings to where the next snap shots are and
there is a download link.


But if it is the same bug i have seen you will not be able to use
your browser to get it. may be a sighted friend can grab it for you?


I am just downloading it now and will also drop box it for you if
you can not get it that way. It can be gotten from
https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it
down. Locate the second link which is the drop box link with the
letter k for link in the email. Then you will need to use the
applications key on the link then arrow down to save link i think it
is then press the enter key. It will ask you to save it some where
save it some where easy to find like the desk top.


If you can not use nvda you might have to use narrator to locate the
link and do the same.


When the file is on the desk top or where ever you put it locate the
next snapshot file then press the enter key on it. It should start
up with the musical sound. there will be the documentation screen
tab to the check box and agree to it. It should not have to be
installed. Tab again then use the nvda key + letter N to get into
the nvda preferences then arrow down to tools a sub menu will come
off it then locate the comms fixing tool I forget what it is called.
You will know it when you come across it. Press the enter key on it
it will then come up with a message likeit had to do some thing to
the registery i can not remember the wording tab to the yes button
then press the enter key on it.


Sorry i can not help you after that. I am thinking it should fix the
problems you might have to do a reboot but not sure as i have not
used the tool which is actually a snap shot.


I will also put in the other way from off my website below.


It has to be followed to a T



Troubleshooting - NVDA says “unknown” or “pane” in all of your
browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot
get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and
other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed
above) NVDA might seem like it is still working properly but it may
not be completely in Windows and other programmes.
You could try the following solution which will allow you to
re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box.
Type in “command prompt”. Once you have located command prompt, in
the search results, press the Applications key to bring up the
context menu. Arrow down to select “run as administrator” and press
the Enter key. This will take you to a command prompt window. This
will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with
the Alt + F4 key. You should notice now where NVDA was saying
“unknown” as in some examples given, NVDA should now read the icons
in the running applications area of Windows, speak the content of
the webpage and menus, and also in Mozilla Thunderbird and other
places in Windows including the Windows applications context menu.


hopefully one of the ways either the snap shot or this way will
hopefully fix it for you.


By the way if the latest snapshot fixes it can you let us know please.


Gene nz


On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,


I encounter a very strange problem on a machine where all used to
work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as
"unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA
configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?



-- 
Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi

-- 
Image NVDA certified expert
Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified
expert near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the
world, who have sat and successfully passed the NVDA expert exam.

-- 
Image NVDA certified expert
Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert
near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the world,
who have sat and successfully passed the NVDA expert exam.






Re: Must be frustrating

Brian's Mail list account <bglists@...>
 

Please look back at the other threads on this issue. Looks like in some cases an extra manual registration of a file is needed to fix it on some machines.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Debra Gardner" <dgardner18@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 16, 2018 2:14 AM
Subject: [nvda] Must be frustrating


Well, I am at a loss as far as NVDA is concerned. I have the latest update for both Windows 10 and NVDA and it still doesn't see taskbar, start menu, context menus, and web pages. I was afraid it was just me, but I installed it on a friend's computer that had just had Windows 10 re-installed and although it recognizes the taskbar and start menu, it does _not recognize web pages and just goes silent. The frustrating part for the developers I would think is that this problem isn't something that is across the board on everyone's windows 10 computer. Some people seem to be doing quite nicely from what I'm seeing on this list. I'm just fortunate not to have to depend on NVDA, but my friend does and I will have to find a work-around for when she wants to go on the web..


Re: How can I contribute to pronounciation corrections in eSpeak NG which is bulit in NVDA

Brian's Mail list account <bglists@...>
 

Well the people you need to talk to are the people who write the synth you use. if its espeak, they do have a mailing list on groups.io.
I personally would like to see a merge function in the espeak dictionary area, where you can add others fixes to the general list you create yourself. Obviously you can copy other peoples changed dictionaries manually, but that is a bit of a faff.
it has come up here before about espeak, but I'd also add that many other synths have issues. The speech platform, for example cannot say my name Brian, saying bree ann so I have had to do a substitution with Bryan to make it sound right.
I'd also like to get rid of the abbreviation expansion in sappi5 so a post code like KF4 5NY does not say new York at the end.

Brian

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Please address personal E-mail to:-
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----- Original Message -----
From: "Dejan Ristic" <r.dejan83@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 6:53 PM
Subject: [nvda] How can I contribute to pronounciation corrections in eSpeak NG which is bulit in NVDA


Hi once more,


I would like to contribute to the NVDA Project by correcting mispronounciations occurring in NVDA.


I do it in the NVDA speech dictionary.


For example: the word eschaton is mispronounced, although it is written correctly.


To fix the mispronounciation, I write it thus: escaton. When I enter it in either default or voice dictionary in the replacement fields, it sounds perfect. But, It is done only for me. I would gladly accept whatever I can do both for me and for you!


The main question is:


How can I contribute to the project so that any next release might contain pronounciation corrections?


Notes:


Firstly, I am not a programmer.


Secondly, I've made over a hundred pronounciation corrections which I would like to share with you.


Lastly, I would like to do it as far as British English is concerned.


Hopefully, your instructions as to my contributions will not be difficult for me to understand and apply.


Thankful to you,


Dejan




Re: Double characters while using Firefox 58 with NVDA 2018.1 in Google Docs

Brian's Mail list account <bglists@...>
 

I gave up on google docs. they keep on changing the thing. When you say double do you mean in reality, or just spoken twice?
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Governor staten" <@Govsta>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 6:56 PM
Subject: [nvda] Double characters while using Firefox 58 with NVDA 2018.1 in Google Docs


The subject line is pretty descriptive of what is going on. We are using Google Docs to edit a document, and we see double characters while trying to edit things we type. I thought that this was conquered? We are using NVDA 2018.1 with Firefox 58.



Re: Imposible to install last next

Brian's Mail list account <bglists@...>
 

Yes I posted the fix for this a day or so back. Download it which you have. open the run box type %temp% and enter. look for the update in there, and run and install it. Then according to the devs, this should work next time. The problem is that the way the new wx code worked stopped it showing the dialogue on the original version, so until this bug was fixed you had to update manually.
Brian

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Sent via blueyonder.
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----- Original Message -----
From: "Ângelo Abrantes" <ampa4374@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 6:36 PM
Subject: [nvda] Imposible to install last next


windows7 pro

Here is the error:


"DEBUG - gui.MainFrame.evaluateUpdatePendingUpdateMenuItemCommand (18:31:48.013):
Error while removing pending update menu item
Traceback (most recent call last):
File "gui\__init__.pyc", line 211, in evaluateUpdatePendingUpdateMenuItemCommand
File "wx\core.pyc", line 82, in deprecated_func
File "wx\core.pyc", line 2327, in _Menu_RemoveItem
wxAssertionError: C++ assertion "node" failed at ..\..\src\msw\menu.cpp(890) in wxMenu::DoRemove(): bug in wxMenu::Remove logic"


Cheers

Ângelo Abrantes


---
Este e-mail foi verificado em termos de vírus pelo software antivírus Avast.
https://www.avast.com/antivirus



Re: Help: NVDA does not recognize objects anymore

Brian's Mail list account <bglists@...>
 

Hmm seems then that this part, because it needs to be done in that mode is not being done by the tool. In my case it was not needed, hence it working for me then.
It kind of makes you wonder what on earth is going on here. Its quite obviously windows update, but it may well also be contributed to by something else.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Michel Such" <michel.such@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 16, 2018 8:38 AM
Subject: Re: [nvda] Help: NVDA does not recognize objects anymore


Hi Gene,


Waw! Reregistering the system32 dlls fixed the problem.

Sory, at first time I did not read your mail entirely.

But I am going to archive it ifor the case this would happen again.


Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
Le 16/03/2018 à 08:37, Gene New Zealand a écrit :

Hi


Below where you got the snap shot in the email there was another part
where you had to go into command prompt.


I was hoping the snapshot would do it.


Below that was some info from off my website about going into the
command prompt and entering in some lines of code did you give that a
whirl? I know it has fixed other peoples machines but may need a
sighted person to enter it in and it need to be followed to a T. make
sure you aare admin to do it as in the email.


hopefully that will fix it.



I am thinking also if you can set nvda to debug in the general
settings and save your settings when you start up nvda again for the
first time go into the areas where you are having problems NVDA will
record what is happening then you will need to save the log.


This is done under the tools section in nvdait is called view log and
you will need to go into it then save the log to your say desk top so
is easy to find. We will see if it or it will be added to the ticket.
they may need extra info but think it will be recorded.


Gene nz


Gene nz



On 3/16/2018 8:00 PM, Michel Such wrote:

Hi Gene,


Jus tried the com registration fixing toll, and it does not fix the
proble.

I ran the NVDA installer in administrative mode to make sure it could
update registry, restarted the machine after that, but no improvement.

Thanks anyway.


Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
Le 15/03/2018 à 21:28, Gene New Zealand a écrit :

hi


the following might help. There is a next snap shot that is meant to
fix it but not sure if it is totally finished for the tool.


the snap shot was created last night and can be found at
https://www.nvaccess.org/files/nvda/snapshots/
<https://www.nvaccess.org/files/nvda/snapshots/>

You can jump down by headings to where the next snap shots are and
there is a download link.


But if it is the same bug i have seen you will not be able to use
your browser to get it. may be a sighted friend can grab it for you?


I am just downloading it now and will also drop box it for you if
you can not get it that way. It can be gotten from
https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it
down. Locate the second link which is the drop box link with the
letter k for link in the email. Then you will need to use the
applications key on the link then arrow down to save link i think it
is then press the enter key. It will ask you to save it some where
save it some where easy to find like the desk top.


If you can not use nvda you might have to use narrator to locate the
link and do the same.


When the file is on the desk top or where ever you put it locate the
next snapshot file then press the enter key on it. It should start
up with the musical sound. there will be the documentation screen
tab to the check box and agree to it. It should not have to be
installed. Tab again then use the nvda key + letter N to get into
the nvda preferences then arrow down to tools a sub menu will come
off it then locate the comms fixing tool I forget what it is called.
You will know it when you come across it. Press the enter key on it
it will then come up with a message likeit had to do some thing to
the registery i can not remember the wording tab to the yes button
then press the enter key on it.


Sorry i can not help you after that. I am thinking it should fix the
problems you might have to do a reboot but not sure as i have not
used the tool which is actually a snap shot.


I will also put in the other way from off my website below.


It has to be followed to a T



Troubleshooting - NVDA says “unknown” or “pane” in all of your
browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot
get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and
other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed
above) NVDA might seem like it is still working properly but it may
not be completely in Windows and other programmes.
You could try the following solution which will allow you to
re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box.
Type in “command prompt”. Once you have located command prompt, in
the search results, press the Applications key to bring up the
context menu. Arrow down to select “run as administrator” and press
the Enter key. This will take you to a command prompt window. This
will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with
the Alt + F4 key. You should notice now where NVDA was saying
“unknown” as in some examples given, NVDA should now read the icons
in the running applications area of Windows, speak the content of
the webpage and menus, and also in Mozilla Thunderbird and other
places in Windows including the Windows applications context menu.


hopefully one of the ways either the snap shot or this way will
hopefully fix it for you.


By the way if the latest snapshot fixes it can you let us know please.


Gene nz


On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,


I encounter a very strange problem on a machine where all used to
work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as
"unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA
configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?



--
Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
--
Image NVDA certified expert
Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified
expert near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the
world, who have sat and successfully passed the NVDA expert exam.
--
Image NVDA certified expert
Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert
near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the world,
who have sat and successfully passed the NVDA expert exam.


Re: Help: NVDA does not recognize objects anymore

Brian's Mail list account <bglists@...>
 

Worrying as its supposed to run at start up but does allow manually running it from tools. If that is not the cause I think we need to get a few people who have this issue together and contact the devs urgently. Itmight be something new. As I say I had some issues after the last windows 7 update a couple of days ago, but after running the next snap its gone away. However what I cannot tell ifs if it was just the reboot that sorted it or the tool. The update itself did a restart but that was when the problem surfaced. it was flaky in that context menus sometimes worked sometimes not and likewise with loaded pages in browsers. It seemed to me that if nvda missed a communication from windows it sort of did not know anything was supposed to be read, but when it heard it it worked as it should.
I cannot say any more other than it seems OK now.
Windows 10 may well have the same or a different issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Michel Such" <michel.such@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, March 15, 2018 10:31 PM
Subject: Re: [nvda] Help: NVDA does not recognize objects anymore


Thanks very much,


I already have this next version, but did not notice this registration
fixing tool.

I'll try it to-morrow.


Le 15/03/2018 à 21:28, Gene New Zealand a écrit :

hi


the following might help. There is a next snap shot that is meant to
fix it but not sure if it is totally finished for the tool.


the snap shot was created last night and can be found at
https://www.nvaccess.org/files/nvda/snapshots/
<https://www.nvaccess.org/files/nvda/snapshots/>

You can jump down by headings to where the next snap shots are and
there is a download link.


But if it is the same bug i have seen you will not be able to use your
browser to get it. may be a sighted friend can grab it for you?


I am just downloading it now and will also drop box it for you if you
can not get it that way. It can be gotten from
https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it down.
Locate the second link which is the drop box link with the letter k
for link in the email. Then you will need to use the applications key
on the link then arrow down to save link i think it is then press the
enter key. It will ask you to save it some where save it some where
easy to find like the desk top.


If you can not use nvda you might have to use narrator to locate the
link and do the same.


When the file is on the desk top or where ever you put it locate the
next snapshot file then press the enter key on it. It should start up
with the musical sound. there will be the documentation screen tab to
the check box and agree to it. It should not have to be installed. Tab
again then use the nvda key + letter N to get into the nvda
preferences then arrow down to tools a sub menu will come off it then
locate the comms fixing tool I forget what it is called. You will know
it when you come across it. Press the enter key on it it will then
come up with a message likeit had to do some thing to the registery i
can not remember the wording tab to the yes button then press the
enter key on it.


Sorry i can not help you after that. I am thinking it should fix the
problems you might have to do a reboot but not sure as i have not used
the tool which is actually a snap shot.


I will also put in the other way from off my website below.


It has to be followed to a T



Troubleshooting - NVDA says “unknown” or “pane” in all of your
browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get
into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other
strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed
above) NVDA might seem like it is still working properly but it may
not be completely in Windows and other programmes.
You could try the following solution which will allow you to
re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box.
Type in “command prompt”. Once you have located command prompt, in the
search results, press the Applications key to bring up the context
menu. Arrow down to select “run as administrator” and press the Enter
key. This will take you to a command prompt window. This will not be
spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the
Alt + F4 key. You should notice now where NVDA was saying “unknown” as
in some examples given, NVDA should now read the icons in the running
applications area of Windows, speak the content of the webpage and
menus, and also in Mozilla Thunderbird and other places in Windows
including the Windows applications context menu.


hopefully one of the ways either the snap shot or this way will
hopefully fix it for you.


By the way if the latest snapshot fixes it can you let us know please.


Gene nz


On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,


I encounter a very strange problem on a machine where all used to
work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as
"unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA
configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?



--
Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi
--
Image NVDA certified expert
Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert
near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the world,
who have sat and successfully passed the NVDA expert exam.
--
Michel Such <mailto:michel.such@...>
------------------------------------------------------------------------
Michel, son chat et son ordi


Re: Must be frustrating

Brian's Mail list account <bglists@...>
 

Have you tried running the latest next snapshot and running the tool to re register commonly unregistered routines as mentioned in another thread?
There does seem to be a tendency for some laptops out of the box to have this problem. It won't show up for a sighted user.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Debra Gardner" <dgardner18@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 16, 2018 2:14 AM
Subject: [nvda] Must be frustrating


Well, I am at a loss as far as NVDA is concerned. I have the latest update for both Windows 10 and NVDA and it still doesn't see taskbar, start menu, context menus, and web pages. I was afraid it was just me, but I installed it on a friend's computer that had just had Windows 10 re-installed and although it recognizes the taskbar and start menu, it does _not recognize web pages and just goes silent. The frustrating part for the developers I would think is that this problem isn't something that is across the board on everyone's windows 10 computer. Some people seem to be doing quite nicely from what I'm seeing on this list. I'm just fortunate not to have to depend on NVDA, but my friend does and I will have to find a work-around for when she wants to go on the web..


Re: Scanner / OCR recommendation

Brian's Mail list account <bglists@...>
 

Yes it has omnipage embedded into it. it is still working on my windows 7 machine, though word from the same suite is a bit less than functional with the current nvda. it has to be in normal view and spelling errors give error sounds in snaps. However browse and focus modes do work and with the conversion routines you can see and edit docx but with dire warnings about the result.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 16, 2018 3:14 AM
Subject: Re: [nvda] Scanner / OCR recommendation


Yes I remember having "Acquire text" in the Word file menu back in the (pre
Word 2007) day. I think mine was part of Omnipage from memory, but either
way that's definitely the kind of functionality I'd be interested in, and I
expect most have a ribbon add-on these days.

Thanks everyone for your thoughts - no purchase yet, but lots of new
information.

Kind regards

Quentin.

On Thu, Mar 15, 2018 at 3:28 AM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

Back in the old days, well today actually as I'm still doing it on windows
7, I had Office pro xp/2002, and that had office tools one item of which
was scan and ocr. This worked as follows. After you loaded the drivers for
the scanner in question, the program asked you to select it as default,
only done the once. it then scanned each page and you could bring down a
menu at any time when the scan image was on screen and an option copy
recognised text to a new word document was there and you operated it and
there you were. What it could be set to also do was put the unrecognised
stuff in as graphics, which I found not very helpful so never allowed it.


You could then edit it as needed It did preserve formatting in that it
would attempt to use spaces to do the formatting but seldom got it
completely correct.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Gene" <gsasner@...>
To: <nvda@nvda.groups.io>
Sent: Friday, March 02, 2018 11:16 PM

Subject: Re: [nvda] Scanner / OCR recommendation


As far as I know, the document that appeared in the program window was
never properly accessible. I don't have Word. I used the program a little
many years ago. I would scan a page. Select all, control a, copy it to the
clipboard, then paste into a Notepad file. I wanted a text copy, not a
copy with formatting. It was just for my own reading. Then I would scan
another page and repeat the procedure. I don’t know what the program did
in general. The version I had would ask me if I wanted to save the text,
as I recall. I said no and scanned the next page, selected the text,
copied it to the clipboard, etc.

I didn't have a program like Word to scan the text into. It was a little
cumbersome but it wasn't bad.

Gene
----- Original Message -----

From: JM Casey
Sent: Friday, March 02, 2018 5:05 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Scanner / OCR recommendation


This is good news.
What do you mean by "scanner document"?



-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Shaun
Everiss
Sent: March 2, 2018 6:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Scanner / OCR recommendation

Yes v14 is pritty much accessible.

There are menus, and a few buttons I have never got the scanner document
to be accessible but everything else is.




On 3/03/2018 5:14 a.m., Mary Otten wrote:

It is great that so many have good luck with Abbyy version 12, but
since it is no longer sold, the question really is: is version 114
accessible? There has been discussion on 2 lists, and thus far, I've
seen 0 people saying they use version 14.


With all due respect, what good are reports of accessibility for a
version that is no longer available for purchase?


Mary


On 3/2/2018 8:01 AM, Giles Turnbull wrote:

I too am a big fan of ABBYY Fine Reader. i use version 12 and don't
have any accessibility concerns with it. I find their support email
very quick and friendly too. I was curious whether I could use the
same purchased licence on my laptop and tablet or if I'd need to
install another purchased copy onto the tablet. I received this reply:

According to the End-User License Agreement (EULA) you may install
ABBYY FineReader 12 Professional on two computers, but you may not
use the software on both in the same time.
So in order to use the software on your tablet computer, please close
ABBYY FineReader 12 on the laptop (please check in the system tray,
if all the applications, such as Screenshot Reader and Business Card
Reader are also closed).

Most times I use ABBYY to open a PDF doc into Word and then paste the
text from there into a Notepad file. Using the main ABBYY window
rather than the context menu option to convert to Word, I don't find
ABBYY 12 menus respond any slower than any other program with NVDA.
My only minor disappointment is that it seems very much tied to
Microsoft formats. Yes it'll convert PDFs into Word and Excel, but
why can't it convert the unformatted text into a .txt file?

I too purchased KNFB Reader when it was on cheap price offer, but I
don't find it easy to navigate the interface. Interestingly,
according to the Kurzweil website, K1000 uses "The ABBYY FineReader
Version 11 OCR engine provides the most accurate OCR available. For
the best possible scanning results,"

Giles











--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: Must be frustrating

Gene New Zealand <hurrikennyandopo@...>
 

Hi


Are you getting any of the problems as mentioned in this email below?


If it is what another person had on the list his got fixed tonight.


Not saying what problems you are having and where etc people can not help much.


Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.




On 3/16/2018 3:14 PM, Debra Gardner wrote:
Well, I am at a loss as far as NVDA is concerned.  I have the latest update for both Windows 10 and NVDA  and it still doesn't see taskbar, start menu, context menus, and web pages.  I was afraid it was just me, but I installed it on a friend's computer that had just had Windows 10 re-installed and although it recognizes the taskbar and start menu, it does _not recognize web pages and just goes silent.  The frustrating part for the developers I would think is that this problem isn't something that is across the board on everyone's windows 10 computer.  Some people seem to be doing quite nicely from what I'm seeing on this list.  I'm just fortunate not to have to depend on NVDA, but my friend does  and I will have to find a work-around  for when she wants to go on the web.. 

--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.


Re: Other tool for solving the Verification Image

Mallard
 

Hello,


Yes, some time ago I did come across captchas that asked to tick all the images that fell into a given category. Beside the picture, though, there was a description or name of the image, and a checkbox. I found that sort of captcha very easy to handle. But after that particular case, I never saw anything so well thought out.


Ciao,

Ollie

Il 16/03/2018 08:19, Arno Schuh ha scritto:
Hi,

since some month there are more and more another kind of captchas around, that can't be resolved by WebVisum. I also thought to ask a volunteer at BeMyEyes but I have no idea how to reach the buttons.
These captchas i. e. ask for something like "Click on any pictures that shows an yellow flower/a car/a man" etc. Sometimes for my sighted brother it is even not easy to decide where to click on.
Did anybody came across such captchas and was able to solve it? Even with help from BeMyEyes?

Yours sincerely

Arno

Am Mittwoch, 14. März 2018 23:20 schrieb Giles Turnbull <giles.turnbull@...>:

The only Captcha tool I ever used was included with an early Twitter
client for the blind, called Qwitter. Sadly that vanished and there
was no equivalent when Qwitter evolved into The Qube. But what I do
use now is the iPhone and Android app Be My Eyes. It calls a human
volunteer who uses the rear camera on the phone to tell you whatever
you want ... such as the colour of a tshirt or what a Captcha image
says. I've used Be My Eyes twice today to assist when Windows was
doing an update and I didn't hear anything further (I realise that
I'd somehow turned the NVDA setting to start automatically when
logged in to Windows off). Obviously common sense applies - not
having any files open with login details to any accounts visible, but
you'd get an answer to your random letters test within the minute!
... And BME is free to install and use :)




Re: Help: NVDA does not recognize objects anymore

Gene New Zealand <hurrikennyandopo@...>
 

Hi Michel,

That's good to know. I'm glad it worked.

Here is the link to the ticket and the comments on it so far. https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243

James Teh gave details so if the same happens on 7 or 8 then it could be fixed as well. You are looking for a part that says

jcsteh commented on Aug 4, 2017

Down the bottom of the ticket you will notice that they are working on a tool to fix this, which is in the next snapshot that you tried out.

Maybe it is still being worked on?

Also, make sure that if it is working correctly now, it could be a good idea to set a restore point just in case!

Regards,

Gene


On 3/16/2018 9:38 PM, Michel Such wrote:

Hi Gene,


Waw! Reregistering the system32 dlls fixed the problem.

Sory, at first time I did not read your mail  entirely.

But I am going to archive it ifor the case this would happen again.


Le 16/03/2018 à 08:37, Gene New Zealand a écrit :

Hi


Below where you got the snap shot in the email there was another part where you had to go into command prompt.


I was hoping the snapshot would do it.


Below that was some info from off my website about going into the command prompt and entering in some lines of code did you give that a whirl? I know it has fixed other peoples machines but may need a sighted person to enter it in and it need to be followed to a T. make sure you aare admin to do it as in the email.


hopefully that will fix it.



I am thinking also if you can set nvda to debug in the general settings and save your settings when you start up nvda again for the first time go into the areas where you are having problems NVDA will record what is happening then you will need to save the log.


This is done under the tools section in nvdait is called view log and you will need to go into it then save the log to your say desk top so is easy to find. We will see if it or it will be added to the ticket. they may need extra info but think it will be recorded.


Gene nz


Gene nz



On 3/16/2018 8:00 PM, Michel Such wrote:

Hi Gene,


Jus tried the com registration fixing toll, and it does not fix the proble.

I ran the NVDA installer in administrative mode to make sure it could update registry, restarted the machine after that, but no improvement.

Thanks anyway.


Le 15/03/2018 à 21:28, Gene New Zealand a écrit :

hi


the following might help. There is a next snap shot that is meant to fix it but not sure if it is totally finished for the tool.


the snap shot was created last night and can be found at https://www.nvaccess.org/files/nvda/snapshots/

You can jump down by headings to where the next snap shots are and there is a download link.


But if it is the same bug i have seen you will not be able to use your browser to get it. may be a sighted friend can grab it for you?


I am just downloading it now and will also drop box it for you if you can not get it that way. It can be gotten from https://www.dropbox.com/s/a4nazm0q8te5ivg/nvda_snapshot_next-14952%2Cdd1cbe50.exe?dl=0

If you do the following in the email to get it you should get it down. Locate  the second link which is the drop box link with the letter k for link in the email. Then  you will need to use the applications key on the link then arrow down to save link i think it is then press the enter key. It will ask you to save it some where save it some where easy to find like the desk top.


If you can not use nvda you might have to use narrator to locate the link and do the same.


When the file is on the desk top or where ever you put it locate the next snapshot file then press the enter key on it. It should start up with the musical sound. there will be the documentation screen tab to the check box and agree to it. It should not have to be installed. Tab again then use the nvda key + letter N to get into the nvda preferences then arrow down to tools a sub menu will come off it then locate the comms fixing tool I forget what it is called. You will know it when you come across it. Press the enter key on it it will then come up with a message likeit had to do some thing to the registery i can not remember the wording tab to the yes button then press the enter key on it.


Sorry i can not help you after that. I am thinking it should fix the problems you might have to do a reboot but not sure as i have not used the tool which is actually a snap shot.


I will also put in the other way from off my website below.


It has to be followed to a T



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.


hopefully one of the ways either the snap shot or this way will hopefully fix it for you.


By the way if the latest snapshot fixes it can you let us know please.


Gene nz


On 3/16/2018 3:59 AM, Michel Such wrote:

Hi all,


I encounter a very strange problem on a machine where all used to work fine.

It runs Windows 10 latest update and NVDA 2018.1.

In Mozilla apps, (thunderbird, Firefox) any object is announced as "unknown".

More generally, in any app, conext menus are nomore spoken.

I triend to uninstall and reinstall NVDA, even deleting the NVDA configuration directory, but it definitely does not work.

Has anyone encountered this and know how to fix it ?




--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.