Date   
Re: can no longer save attachments in outlook

Louis Maher <ljmaher03@...>
 

Hello Rosemarie,

 

One way to save an attachment is:

Get into the body of the message,

arrow up to the top of the message,

shift tab once or more times until you reach the attachments field,

type control + a to select all the attachments,

hit control + c to copy all the selected attachments,

then open file explorer and go to the place you want to save the formerly attached file and hit control + v to paste the file.

 

Regards

Louis Maher

Phone: 713-444-7838

E-mail ljmaher03@...

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Rosemarie Chavarria
Sent: Thursday, June 21, 2018 11:52 AM
To: nvda@nvda.groups.io
Subject: [nvda] can no longer save attachments in outlook

 

Hi, everyone,

 

Yesterday someone from the music list I'm on sent me a song I wanted to save. I could no longer save it in the usual way by hitting the context key. I had to use object navigation to save the message and that shouldn't be. What could be going on with outlook 2013?

 

Thanks for your help in advance.

 

Rosemarie

 

 

 

Re: Problem connecting a Hims Braillesense to NVDA

P. Otter
 

ok, and don't forget to remove the driver before!!!
cheers
paul otter


Op 21-6-2018 om 15:09 schreef Daniel Hawkins:

hmm, I too have a Braille Sense U2, I installed a driver to get it to work via usb, but I have not used it in a while. I should check it out once I reinstall NVDA on my computer.
Daniel Hawkins



On Jun 21, 2018, at 4:46 AM, P. Otter <pam.otter@...> wrote:

hello, yes it is, very strange.
per haps for other screenreaders but not with nvda.
put the usb connector into the computer and choose inside the menu of nvda for the hims that's the driver for all of the hims displays like smart beetle, or braillesense or what ever.
i know, there are also braille displays they need an installed driver before or when you use a bluetooth connection.
but not with hims if connected with usb.
cheers
paul otter


Op 21-6-2018 om 10:46 schreef Michel Such:
Strange, the usr's manual says that a driver is required...


Michel Such

Le 21/06/2018 à 10:29, P. Otter a écrit :
hi, i think, that's the problem he has installed a driver for the braille sense.
there is no need to install any driver.
he has to go inside the menu of nvda there choose braille and there for the hims.
that's all!
he has nothing else to do.
i have the same braillesense and it works fine with the newest nvda.
so let he remove the installed driver and restart the computer and retry to connect the display

 as discribed above.
cheers
paul otter

Op 21-6-2018 om 10:03 schreef Michel Such:
Hi,


A user telles me that, with the latest NVDA Version, He cn't connect his Braillesense terminal.

He installed the appropriate driver but the terminal is not recognized.

Has anyone got tnis problem and is there a fix I could suggest him?









.





can no longer save attachments in outlook

Rosemarie Chavarria
 

Hi, everyone,

 

Yesterday someone from the music list I'm on sent me a song I wanted to save. I could no longer save it in the usual way by hitting the context key. I had to use object navigation to save the message and that shouldn't be. What could be going on with outlook 2013?

 

Thanks for your help in advance.

 

Rosemarie

 

 

 

Fw: Strange occurrence with JAWS/.NVDA

Danny Park
 

 
 

From: Danny
Sent: Wednesday, June 20, 2018 11:24 AM
To: main@TechTalk.groups.io
Subject: Strange occurrence with JAWS/.NVDA
 
I have both JAWS and NVDA installed on several machines and when an update is applied and UAC gets invoked both screen readers read the message to me and once I click on OK which ever screen reader is active goes back to reading all to me.  Does anyone have any idea what is going on or how to get rid of it.  It does not really cause a problem it is just annoying.
 
Thanks,
Danny

Re: problems

 

Hi,

It is under voice panel (Control+NVDA+V).

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Thursday, June 21, 2018 7:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

I don’t recall what was in settings, but I could not find anything like rate in there.

Obviously there is a setting somewhere, but I feel that the menus as they are now are not intuitive.

What was wrong with the menus the way they were?

It is like Microsoft changing the way things were to be different, which only causes difficulty for folks.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Thursday, June 21, 2018 9:44 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

Hi,

Hmmm, does synth settings ring work for this purpose?

Regarding menus: this might be due to new Settings screen where almost all settings are housed under one roof.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Thursday, June 21, 2018 7:36 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

I noticed this menu problem too yesterday.

I wanted to slow down the voice for a new user and could not find it anywhere in the menus.

I had to set it to default settings, and that was really not slow enough for her.

I hope it goes back to the way it was.

 

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. J. michael jones
Sent: Thursday, June 21, 2018 3:07 AM
To: nvda@nvda.groups.io
Subject: [nvda] problems

 

I am greatful for any help with these items.

I have a new computer running Windows 8.1 and have downloaded NDVA several times and the Windows sapi5 voyce will not showup.  I also can not seem to find it in my windows.

I have also downloaded  2 of the free voices from the NDVA site and properly used the manage apps to install them and they will not appear in the list of synthesizers, as a matter of fact the ESpeak does not appear either.

 

Finally the menus have completely changed from just a week ago, because I had downloaded NDVA for another person and the menus completely different? Any thoughts?  Thanks so much  

Re: problems

Ervin, Glenn
 

Something else, I had forgotten this, when I went into settings, the speech quit talking.

It would echo keystrokes, like windows + M, and the like, but did not speak anything else.

But when I exited settings, NVDA worked again.

This was on a client’s computer with Windows 10.

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Thursday, June 21, 2018 9:44 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

Hi,

Hmmm, does synth settings ring work for this purpose?

Regarding menus: this might be due to new Settings screen where almost all settings are housed under one roof.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Thursday, June 21, 2018 7:36 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

I noticed this menu problem too yesterday.

I wanted to slow down the voice for a new user and could not find it anywhere in the menus.

I had to set it to default settings, and that was really not slow enough for her.

I hope it goes back to the way it was.

 

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. J. michael jones
Sent: Thursday, June 21, 2018 3:07 AM
To: nvda@nvda.groups.io
Subject: [nvda] problems

 

I am greatful for any help with these items.

I have a new computer running Windows 8.1 and have downloaded NDVA several times and the Windows sapi5 voyce will not showup.  I also can not seem to find it in my windows.

I have also downloaded  2 of the free voices from the NDVA site and properly used the manage apps to install them and they will not appear in the list of synthesizers, as a matter of fact the ESpeak does not appear either.

 

Finally the menus have completely changed from just a week ago, because I had downloaded NDVA for another person and the menus completely different? Any thoughts?  Thanks so much  

Re: problems

Ervin, Glenn
 

I don’t recall what was in settings, but I could not find anything like rate in there.

Obviously there is a setting somewhere, but I feel that the menus as they are now are not intuitive.

What was wrong with the menus the way they were?

It is like Microsoft changing the way things were to be different, which only causes difficulty for folks.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Thursday, June 21, 2018 9:44 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

Hi,

Hmmm, does synth settings ring work for this purpose?

Regarding menus: this might be due to new Settings screen where almost all settings are housed under one roof.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Thursday, June 21, 2018 7:36 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

I noticed this menu problem too yesterday.

I wanted to slow down the voice for a new user and could not find it anywhere in the menus.

I had to set it to default settings, and that was really not slow enough for her.

I hope it goes back to the way it was.

 

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. J. michael jones
Sent: Thursday, June 21, 2018 3:07 AM
To: nvda@nvda.groups.io
Subject: [nvda] problems

 

I am greatful for any help with these items.

I have a new computer running Windows 8.1 and have downloaded NDVA several times and the Windows sapi5 voyce will not showup.  I also can not seem to find it in my windows.

I have also downloaded  2 of the free voices from the NDVA site and properly used the manage apps to install them and they will not appear in the list of synthesizers, as a matter of fact the ESpeak does not appear either.

 

Finally the menus have completely changed from just a week ago, because I had downloaded NDVA for another person and the menus completely different? Any thoughts?  Thanks so much  

Re: problems

 

Hi,

Hmmm, does synth settings ring work for this purpose?

Regarding menus: this might be due to new Settings screen where almost all settings are housed under one roof.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Thursday, June 21, 2018 7:36 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] problems

 

I noticed this menu problem too yesterday.

I wanted to slow down the voice for a new user and could not find it anywhere in the menus.

I had to set it to default settings, and that was really not slow enough for her.

I hope it goes back to the way it was.

 

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. J. michael jones
Sent: Thursday, June 21, 2018 3:07 AM
To: nvda@nvda.groups.io
Subject: [nvda] problems

 

I am greatful for any help with these items.

I have a new computer running Windows 8.1 and have downloaded NDVA several times and the Windows sapi5 voyce will not showup.  I also can not seem to find it in my windows.

I have also downloaded  2 of the free voices from the NDVA site and properly used the manage apps to install them and they will not appear in the list of synthesizers, as a matter of fact the ESpeak does not appear either.

 

Finally the menus have completely changed from just a week ago, because I had downloaded NDVA for another person and the menus completely different? Any thoughts?  Thanks so much  

open drive using edge

Brice Mijares
 

Is there a NVDA key for checking the percent of a download using open drive? I Can't find anywhere where I can check the progression of a download. Thank you.

Re: problems

Ervin, Glenn
 

I noticed this menu problem too yesterday.

I wanted to slow down the voice for a new user and could not find it anywhere in the menus.

I had to set it to default settings, and that was really not slow enough for her.

I hope it goes back to the way it was.

 

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. J. michael jones
Sent: Thursday, June 21, 2018 3:07 AM
To: nvda@nvda.groups.io
Subject: [nvda] problems

 

I am greatful for any help with these items.

I have a new computer running Windows 8.1 and have downloaded NDVA several times and the Windows sapi5 voyce will not showup.  I also can not seem to find it in my windows.

I have also downloaded  2 of the free voices from the NDVA site and properly used the manage apps to install them and they will not appear in the list of synthesizers, as a matter of fact the ESpeak does not appear either.

 

Finally the menus have completely changed from just a week ago, because I had downloaded NDVA for another person and the menus completely different? Any thoughts?  Thanks so much  

NVDA Test File

Carlos
 

Hello All!

    I created the text file below for testing the various speech/voice packages that work with NVDA.

    You may use it in whichever way you wish!

    Hopefully it will be of use to anyone who is trying to evaluate the various speech/voice synthesizer packages.

    Enjoy!!!


NVDA Test Page

This file is used to demonstrate how NVDA will pronounce words, letters, numbers, numerals, symbols and characters.

Note:
To have NVDA read aloud all symbols, set the symbols level to ALL.
----
Alphabet
Uppercase:
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Lowercase:
a b c d e f g h i j k l m n o p q r s t u v w x y z
----
Numbers:
1 2 3 4 5 6 7 8 9 0
Numerals:
123,456,789.0
----
Symbols:
` ~ ! @ # $ % ^ & * ( ) - _ = +
[ { ] } \ |
; : ' "
, < . > / ?
----
Symbols List:
`,Accent
~,Tilde
!,Exclamation Point
@,AT Sign
#,Number Sign
$,Dollar Sign
%,Percent Sign
^,Caret/Circumflex
&,Ampersand
*,Asterisk/Star Sign/Multiplication Sign
(,Open Parenthesis
),Close Parenthesis
-,Hyphen/Dash/Minus Sign
_,Underscore/Underline
=,Equals Sign
+,Plus Sign
[,Left Bracket
{,Left Brace
],Right Bracket
},Right Brace
\,Backslash
|,Vertical Bar
;,Semicolon
:,Colon
',Apostrophe/Single Quote
",Double Quotes
,,Comma
<,Less Than/Left Angle Bracket
.,Period/Dot/Decimal Point
,Greater Than/Right Angle Bracket
/,Slash/Divide By Sign
?,Question Mark
----
Sentences:
The quick brown fox jumped over the lazy dogs.
----
Phonetic Alphabet:
A,Alpha
B,Bravo
C,Charlie
D,Delta
E,Echo
F,Foxtrot
G,Golf
H,Hotel
I,India
J,Juliet
K,Kilo
L,Lima
M,Mike
N,November
O,Oscar
P,Papa
Q,Quebec
R,Romeo
S,Sierra
T,Tango
U,Uniform
V,Victor
W,Whiskey
X,XRay
Y,Yankee
Z,Zulu
----

--
Windows 10.1803, NVDA 2018.2, Firefox 52 (ESR), Thunderbird 52

Discord is now working on accessibility

 

Below is a link to Public commitment to accessibility, colourblind settings launched, promise of more to come and call out for accessibility feedback -

https://support.discordapp.com/hc/en-us/articles/360004929972-Colorblind-Mode

Re: Updated the wiki

 

I plan on updating it again over the next week, but it's not gonna happen anytime soon. The good news is, anyone can edit it! Markdown is a lot easier to use than HTML by the way. I'm gonna add the Kindle for PC link today though.

Re: Problem connecting a Hims Braillesense to NVDA

Daniel Hawkins
 

hmm, I too have a Braille Sense U2, I installed a driver to get it to work via usb, but I have not used it in a while. I should check it out once I reinstall NVDA on my computer.
Daniel Hawkins



On Jun 21, 2018, at 4:46 AM, P. Otter <pam.otter@...> wrote:

hello, yes it is, very strange.
per haps for other screenreaders but not with nvda.
put the usb connector into the computer and choose inside the menu of nvda for the hims that's the driver for all of the hims displays like smart beetle, or braillesense or what ever.
i know, there are also braille displays they need an installed driver before or when you use a bluetooth connection.
but not with hims if connected with usb.
cheers
paul otter


Op 21-6-2018 om 10:46 schreef Michel Such:
Strange, the usr's manual says that a driver is required...


Michel Such

Le 21/06/2018 à 10:29, P. Otter a écrit :
hi, i think, that's the problem he has installed a driver for the braille sense.
there is no need to install any driver.
he has to go inside the menu of nvda there choose braille and there for the hims.
that's all!
he has nothing else to do.
i have the same braillesense and it works fine with the newest nvda.
so let he remove the installed driver and restart the computer and retry to connect the display

 as discribed above.
cheers
paul otter

Op 21-6-2018 om 10:03 schreef Michel Such:
Hi,


A user telles me that, with the latest NVDA Version, He cn't connect his Braillesense terminal.

He installed the appropriate driver but the terminal is not recognized.

Has anyone got tnis problem and is there a fix I could suggest him?









.




Re: Problem connecting a Hims Braillesense to NVDA

Michel Such
 

Ok, I'll tell him to try this way.


Michel Such

Le 21/06/2018 à 11:46, P. Otter a écrit :
hello, yes it is, very strange.
per haps for other screenreaders but not with nvda.
put the usb connector into the computer and choose inside the menu of nvda for the hims that's the driver for all of the hims displays like smart beetle, or braillesense or what ever.
i know, there are also braille displays they need an installed driver before or when you use a bluetooth connection.
but not with hims if connected with usb.
cheers
paul otter


Op 21-6-2018 om 10:46 schreef Michel Such:
Strange, the usr's manual says that a driver is required...


Michel Such

Le 21/06/2018 à 10:29, P. Otter a écrit :
hi, i think, that's the problem he has installed a driver for the braille sense.
there is no need to install any driver.
he has to go inside the menu of nvda there choose braille and there for the hims.
that's all!
he has nothing else to do.
i have the same braillesense and it works fine with the newest nvda.
so let he remove the installed driver and restart the computer and retry to connect the display

 as discribed above.
cheers
paul otter

Op 21-6-2018 om 10:03 schreef Michel Such:
Hi,


A user telles me that, with the latest NVDA Version, He cn't connect his Braillesense terminal.

He installed the appropriate driver but the terminal is not recognized.

Has anyone got tnis problem and is there a fix I could suggest him?






.

Re: Thunderbird's Check Mail timing

John Isige
 

tools/account settings, then under whatever account you're dealing with,
pick server settings. Tab and you'll eventually reach a checkbox that
says "check for new messages every". You can either uncheck it and only
check manually, or if you tab past it, you'll see an edit field. I think
the default is 10 minutes but obviously you can change it to whatever
you like. I'm not sure if the behavior of the main account governs all
other accounts, or if you can set it individually for each account, so
if you have multiple accounts that go through different servers, you
probably want to set it for each unique server.

On 6/20/2018 22:57, Rosemarie Chavarria wrote:

I think I have it set to default too.




On 6/20/2018 7:33 PM, Gene New Zealand wrote:

Hi


Not sure  as i leave mine on default but have a check under tools
then options then general tab then customize. I am pretty sure that
is the setting there mine says 10 so am guessing it is 10 minutes.


I would have to go back in and check but i think that is where it is.


Gene nz



On 6/21/2018 2:04 PM, Jaffar Sidek wrote:

Hi.  I am getting annoyed with Thunderbird trying to check for
incoming messages ever so often and retarding my mail check
routine.  Is there an option which allows me to drag this out so
that it checks for mail less regularly?  Cheers!

Re: nvda installation problem

Gene
 

You said that it was uninstalled.  That doesn't mean all files were removed.  The next question, which has been discussed here before but which I didn't try to remember the answer to, is what files are left when uninstalling.  It appears from the cannot overwrite a file message, that at least one file is in use.  I don't know why but such questions may help you solve the proboem.  Perhaps something wasn't fully uninstalled that should have been and Windows is keeping a file in use, perhaps because a registry entry is still present that tells it to.  In short, I suspect that completely removing the program may require dealing with such questions or, perhaps, going into safe mode and removing the extra files.
 
Gene

----- Original Message -----
From: Don
Sent: Thursday, June 21, 2018 4:57 AM
Subject: Re: [nvda] nvda installation problem

I see no indication in the list of apps and programs on the computer that
NVDAis present. If it were running on the log in screen how would I remove
it?



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Simone Dal Maso
Sent: Thursday, June 21, 2018 2:08 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda installation problem

Are you sure you don't have a copy of NVDA that is running on the logon
screen?

Il 21/06/2018 10:58, Don ha scritto:
> I have a new windows 10 laptop computer. I am trying to install the
> 2018.1 program. When I run the install application I get the message
> that NVDA was unable to overwrite, or remove a file. Another copy of
> NVDA may be running. I have no copy running. I did have someone else
> try to help me install NVDA before and they couldn't make it work so
> they uninstalled the previous copy they tried to install.
>
> I am currently running JAWS 2018. What do I need to do to get the
> installer to complete the installation of NVDA 2018.1 on my laptop?
>
>






Re: Updated the wiki

Noelia Ruiz
 

Hi, I use vitalSource Bookshelf as my primary ePUB reader with the
placeMarkers NVDA add-on, to manage bookmarks and notes for each
document.
You can use control+repag and control+avpag to move between chapters,
f6 to switch between panels, for instance, the document and navigation
bar with a tree of chapters, control+b to focus the library, control+f
to search in the book from the navigation bar, and NVDA's browse mode
gestures in each chapter.
I describe this here since unfortunately the evaluation of this reader
hasn't been posted at epubtest.org, where other apps for ePUB have
been evaluated wit NVDA. I evaluated Adobe Digital Editions (not
recommended for me), and Azardi (good for ePUB with audio or
Javascript.
A fellow member of the volunteers which test ePUB reading system,
hosted by Daisy Consortium, evaluated Kindle with NVDA.
About Edge, I have to evaluate it but I couldn't do it the previous
weekend. I will sharethe link if reviewers of Daisy Consortium post
the evaluation.
Some of the issues I find in Edge are:
1. Words are sometimes splitted in two lines, which affects pronnounciation.
2. NVDA+v doesn't work and links can't be put in a new line.
3. Notes can't be added in browse mode, but they are supported in
focus mode, which is great and required for ePUB reading systems.

Here some links:
VitalSource Bookshelf webpage:
https://support.vitalsource.com/hc/en-us/articles/201344733-Bookshelf-Download-Page

Azardi:
http://azardi.infogridpacific.com/

Evaluations:
Kindle with NVDA 2018.1 and 2018.2, by Josh Andrews:
http://epubtest.org/evaluation/456/

ADE:
http://epubtest.org/evaluation/479/

Azardi:
http://epubtest.org/evaluation/463/

Hope this helps.

2018-06-21 9:41 GMT+02:00, Mallard <mallard@...>:

Hello,


I've got to using Microsoft Edge to read epub files lately.


There is a huge thing called Virtual Shelf something, but I didn't like
it at all, so Edge has become my best friend when I want to keep the
kinks and formatting of the ebook.


Otherwise I use Qread, which is a paid app, but works a treat if you are
happy with a single file, where you can search the book, export to txt,
and much more.
Ciao, hth,
Ollie



Re: nvda installation problem

Felix G.
 

Which file is it unable to overwrite? I feel the clue is hidden there.

Don <donmi@q.com> schrieb am Do., 21. Juni 2018 um 11:57 Uhr:

I see no indication in the list of apps and programs on the computer that
NVDAis present. If it were running on the log in screen how would I remove
it?



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Simone Dal Maso
Sent: Thursday, June 21, 2018 2:08 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda installation problem

Are you sure you don't have a copy of NVDA that is running on the logon
screen?

Il 21/06/2018 10:58, Don ha scritto:
> I have a new windows 10 laptop computer. I am trying to install the
> 2018.1 program. When I run the install application I get the message
> that NVDA was unable to overwrite, or remove a file. Another copy of
> NVDA may be running. I have no copy running. I did have someone else
> try to help me install NVDA before and they couldn't make it work so
> they uninstalled the previous copy they tried to install.
>
> I am currently running JAWS 2018. What do I need to do to get the
> installer to complete the installation of NVDA 2018.1 on my laptop?
>
>







Re: nvda installation problem

Don <donmi@...>
 

I see no indication in the list of apps and programs on the computer that
NVDAis present. If it were running on the log in screen how would I remove
it?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Simone Dal Maso
Sent: Thursday, June 21, 2018 2:08 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] nvda installation problem

Are you sure you don't have a copy of NVDA that is running on the logon
screen?

Il 21/06/2018 10:58, Don ha scritto:
I have a new windows 10 laptop computer. I am trying to install the
2018.1 program. When I run the install application I get the message
that NVDA was unable to overwrite, or remove a file. Another copy of
NVDA may be running. I have no copy running. I did have someone else
try to help me install NVDA before and they couldn't make it work so
they uninstalled the previous copy they tried to install.

I am currently running JAWS 2018. What do I need to do to get the
installer to complete the installation of NVDA 2018.1 on my laptop?