Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

Oh, the lights. Always the lights. Every time I talk to the ISP, it's
always the first thing they ask: "Are all the lights on on the modem?
Is it blinking?" It's gotten hilarious by this point. Now whenever a
call needs to be made to the ISP, I ask my girlfriend to do it. The problem with that is:
she hates talking to these people on the phone more than I do, and she
can see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

I have incountered this with both Att and Comcast. They are
forigners who can't speak or undrstand englih well. I told them that
I am blind so I can't tell you if their are lights on or what color
they are. With att's connect tech they would not even stay on the
phone with me. I told them that if you don't then you can't ask me
anything as I could not read the chat window. They even said that
after I told them that I was blind that if I wanted to end the session
that I should just click on the red x. How do they think that I will
know whear the red x is if I can't see? Why is it so hard to
understand what blind is. I guess I will have to just spell it out
for them. I am totally blind that means that I can't see anything not
even light or any shadows. If they can't comprehend that then they have no business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that
is a word, but also continue to put me through to the people who
cannot function without knowing what a light is doing on a router,
even though I'm deep inside the control panel of said router and can
read them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind, push to level 2 or whatever its called. these
people do exist, but often the person at the start is unaware of what
blindness means or is just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2-----
-
-------------

.

A lot of the robots in tech support don't know much. Low level tech support
is a low pay, low status job and with the rise of artificial intelligence, I
think they may be one of the first such service jobs to be supplanted by
robots, since those who currently fill such positions largely perform as
robots now, as many of the messages in this thread demonstrate.

Gene
----- Original Message -----


From: Shaun Everiss
Sent: Sunday, June 24, 2018 5:37 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.


Well I was talking to asus on trying to fix a busted extender, sir, read
the serial number on the side.

Um I am blind, is it anywhere else, no!

Um.

I have had techs not know their own internal control panel.

For my printer, please read the id and serial number from the control
panel, I can't see this, well you need to read from the configuration in
the control panel.

By this time I found it on the internal web server, is it this?

Yes, good thing I can access the web server then.

The guy goes, what server?

You'd think they didn't know their products sometimes.




On 6/25/2018 7:01 AM, JM Casey wrote:

Oh, the lights. Always the lights. Every time I talk to the ISP, it's
always
the first thing they ask: "Are all the lights on on the modem? Is it
blinking?" It's gotten hilarious by this point. Now whenever a call needs
to
be made to the ISP, I ask my girlfriend to do it. The problem with that
is:
she hates talking to these people on the phone more than I do, and she
can
see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

I have incountered this with both Att and Comcast. They are
forigners
who can't speak or undrstand englih well. I told them that I am blind so
I
can't tell you if their are lights on or what color they are. With att's
connect tech they would not even stay on the phone with me. I told them
that if you don't then you can't ask me anything as I could not read the
chat window. They even said that after I told them that I was blind that
if
I wanted to end the session that I should just click on the red x. How
do
they think that I will know whear the red x is if I can't see? Why is it
so
hard to understand what blind is. I guess I will have to just spell it
out
for them. I am totally blind that means that I can't see anything not
even
light or any shadows. If they can't comprehend that then they have no
business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind, push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

.

This message is eligible for Automatic Cleanup! (gsasner@...) Add cleanup rule | More info

Document information may make more sense for the category because more than just formatting information is presented.  But if names have changed for many items in the category and in others, I suggest that such changes should be made carefully and that those other than techs should be closely involved in the changes.  The name that replaced the spelling error name is poorr, ambiguous and a completely unnecessary change.  Please get people, if this isn't currently the case, who are very attuned to such things, involved.  I was an english major, though I didn't finish college for personal reasons.  but I am very aware of what is clear and not clear in use of English and what constitutes accurate and inaccurate description. 

 

Spelling function may be more or less technically correct.  It might mean some sort of operation regarding spelling, but announcing spelling error is not, in any ordinary English, a spelling function.  You might just as well call the speak to end command, speak to end function. 

 

If other changes have been made in the new interface, I think that all such changes should be reviewed. 

 

I'll review a list if it is sent to me.  Language tends to become inaccurate and degraded over time, in my observation, as program designers change the names of things for no good reason.

 

Gene

----- Original Message -----

From: Mohamed

Sent: Sunday, June 24, 2018 5:23 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Nvda saying spelling error

Yeah, it's a grouping now, and spelling errors is under a grouping called document information.

On 6/24/2018 12:12 PM, Gene wrote:

Is that what it actually says?  It used to say, in understandable, plain English, "report spelling errors."  Has the wording been changed along with the interface?  I hope not and that that is just how it was paraphrased.

 

Gene

----- Original Message -----

From: Dr. arvind singh brar

Sent: Sunday, June 24, 2018 8:47 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Nvda saying spelling error

Hello,

Ok got it and got it fixed;

Thank you so much 

Arvind

This message is transmitted on 100% recycled electrons.

Homepage; 

http://tip.simpl.com/

On 24 Jun 2018, at 19.38, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:

This message is eligible for Automatic Cleanup! (ralf.kefferpuetz@...) Add cleanup rule | More info

Hello,

NVDA-Control-d, then uncheck spelling errors.

 

Cheers,

  Ralf

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. arvind singh brar
Sent: Sonntag, 24. Juni 2018 13:38
To: nvda@nvda.groups.io
Subject: [nvda] Nvda saying spelling error

 

Hello friends,

I would like to know,

How do i stop nvda from saying spelling error when  reading documents 

Thank you so much,

Arvind 

This message is transmitted on 100% recycled electrons.

 

 

Homepage; 

http://tip.simpl.com/

Yeah, it's a grouping now, and spelling errors is under a grouping called document information.

Is that what it actually says?  It used to say, in understandable, plain English, "report spelling errors."  Has the wording been changed along with the interface?  I hope not and that that is just how it was paraphrased.

 

Gene

----- Original Message -----

From: Dr. arvind singh brar

Sent: Sunday, June 24, 2018 8:47 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Nvda saying spelling error

Hello,

Ok got it and got it fixed;

Thank you so much 

Arvind

This message is transmitted on 100% recycled electrons.

Homepage; 

http://tip.simpl.com/

On 24 Jun 2018, at 19.38, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:

This message is eligible for Automatic Cleanup! (ralf.kefferpuetz@...) Add cleanup rule | More info

Hello,

NVDA-Control-d, then uncheck spelling errors.

 

Cheers,

  Ralf

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. arvind singh brar
Sent: Sonntag, 24. Juni 2018 13:38
To: nvda@nvda.groups.io
Subject: [nvda] Nvda saying spelling error

 

Hello friends,

I would like to know,

How do i stop nvda from saying spelling error when  reading documents 

Thank you so much,

Arvind 

This message is transmitted on 100% recycled electrons.

 

 

Homepage; 

http://tip.simpl.com/

Here you go
NV Access on Twitter
Or simply follow @NVAccess.

Cheers,
Marcio

Em 24/06/2018 07:01, Gary Metzler escreveu:

Hi All,

�

What do I need to do in order to follow nvda on twitter?� Thanks for any help.

�

Regards, Gary kn4ox

Send to: gmtravel@...

Skype:� garymetz

�

This message is eligible for Automatic Cleanup! (gsasner@...) Add cleanup rule | More info

Is that what it actually says?  It used to say, in understandable, plain English, "report spelling errors."  Has the wording been changed along with the interface?  I hope not and that that is just how it was paraphrased.

 

Gene

----- Original Message -----

From: Dr. arvind singh brar

Sent: Sunday, June 24, 2018 8:47 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Nvda saying spelling error

Hello,

Ok got it and got it fixed;

Thank you so much 

Arvind

This message is transmitted on 100% recycled electrons.

Homepage; 

http://tip.simpl.com/

On 24 Jun 2018, at 19.38, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:

This message is eligible for Automatic Cleanup! (ralf.kefferpuetz@...) Add cleanup rule | More info

Hello,

NVDA-Control-d, then uncheck spelling errors.

 

Cheers,

  Ralf

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. arvind singh brar
Sent: Sonntag, 24. Juni 2018 13:38
To: nvda@nvda.groups.io
Subject: [nvda] Nvda saying spelling error

 

Hello friends,

I would like to know,

How do i stop nvda from saying spelling error when  reading documents 

Thank you so much,

Arvind 

This message is transmitted on 100% recycled electrons.

 

 

Homepage; 

http://tip.simpl.com/

They don't. But I gotta tell you--those in-built product webservers
scare me, because built w/security in mind they were not.

On 6/24/18, Shaun Everiss <sm.everiss@gmail.com> wrote:

Well I was talking to asus on trying to fix a busted extender, sir, read
the serial number on the side.

Um I am blind, is it anywhere else, no!

Um.

I have had techs not know their own internal control panel.

For my printer, please read the id and serial number from the control
panel, I can't see this, well you need to read from the configuration in
the control panel.

By this time I found it on the internal web server, is it this?

Yes, good thing I can access the web server then.

The guy goes, what server?

You'd think they didn't know their products sometimes.




On 6/25/2018 7:01 AM, JM Casey wrote:

Oh, the lights. Always the lights. Every time I talk to the ISP, it's
always
the first thing they ask: "Are all the lights on on the modem? Is it
blinking?" It's gotten hilarious by this point. Now whenever a call needs
to
be made to the ISP, I ask my girlfriend to do it. The problem with that
is:
she hates talking to these people on the phone more than I do, and she
can
see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

    I have incountered this with both Att and Comcast.  They are
forigners
who can't speak or undrstand englih well.  I told them that I am blind so
I
can't tell you if their are lights on or what color they are.  With att's
connect tech they would not even stay on the phone with me.  I told them
that if you don't then you can't ask me anything as I could not read the
chat window.  They even said that after I told them that I was blind that
if
I wanted to end the session that I should just click on the red x.  How
do
they think that I will  know whear the red x is if I can't see? Why is it
so
hard to understand what blind is.  I guess I will have to just spell it
out
for them.  I am totally blind that means that I can't see anything not
even
light or any shadows. If they can't comprehend that then they have no
business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

.

Well I was talking to asus on trying to fix a busted extender, sir, read
the serial number on the side.

Um I am blind, is it anywhere else, no!

Um.

I have had techs not know their own internal control panel.

For my printer, please read the id and serial number from the control
panel, I can't see this, well you need to read from the configuration in
the control panel.

By this time I found it on the internal web server, is it this?

Yes, good thing I can access the web server then.

The guy goes, what server?

You'd think they didn't know their products sometimes.




On 6/25/2018 7:01 AM, JM Casey wrote:

Oh, the lights. Always the lights. Every time I talk to the ISP, it's
always
the first thing they ask: "Are all the lights on on the modem? Is it
blinking?" It's gotten hilarious by this point. Now whenever a call needs
to
be made to the ISP, I ask my girlfriend to do it. The problem with that
is:
she hates talking to these people on the phone more than I do, and she
can
see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

    I have incountered this with both Att and Comcast.  They are
forigners
who can't speak or undrstand englih well.  I told them that I am blind so
I
can't tell you if their are lights on or what color they are.  With att's
connect tech they would not even stay on the phone with me.  I told them
that if you don't then you can't ask me anything as I could not read the
chat window.  They even said that after I told them that I was blind that
if
I wanted to end the session that I should just click on the red x.  How
do
they think that I will  know whear the red x is if I can't see? Why is it
so
hard to understand what blind is.  I guess I will have to just spell it
out
for them.  I am totally blind that means that I can't see anything not
even
light or any shadows. If they can't comprehend that then they have no
business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

.

----- Original Message -----

From: Mark

To: nvda@nvda.groups.io

Sent: Sunday, June 24, 2018 7:35 AM

Subject: [nvda] OE classic help

Hi downloaded this to test out and using NVDA with windows 10 its not reading the email until I enter on it then I can read the message

Any help

Mark.

 

Tune in to the number one station on the web TAFN radio
http://tafn.org.uk/listen
Or for our catch up service on demand http://www.tafn.org.uk/on-demand
or for our upcoming weekly schedule
http://www.tafn.org.uk/radio
part of the accessible friends network
www.tafn.org.uk
Registered UK Charity: #1108043.
Sent from Windows 10 Mail.

 

Oh, the lights. Always the lights. Every time I talk to the ISP, it's always
the first thing they ask: "Are all the lights on on the modem? Is it
blinking?" It's gotten hilarious by this point. Now whenever a call needs to
be made to the ISP, I ask my girlfriend to do it. The problem with that is:
she hates talking to these people on the phone more than I do, and she can
see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

    I have incountered this with both Att and Comcast.  They are forigners
who can't speak or undrstand englih well.  I told them that I am blind so I
can't tell you if their are lights on or what color they are.  With att's
connect tech they would not even stay on the phone with me.  I told them
that if you don't then you can't ask me anything as I could not read the
chat window.  They even said that after I told them that I was blind that if
I wanted to end the session that I should just click on the red x.  How do
they think that I will  know whear the red x is if I can't see? Why is it so
hard to understand what blind is.  I guess I will have to just spell it out
for them.  I am totally blind that means that I can't see anything not even
light or any shadows. If they can't comprehend that then they have no
business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

.

Is that what it actually says?  It used to say, in understandable, plain English, "report spelling errors."  Has the wording been changed along with the interface?  I hope not and that that is just how it was paraphrased.

 

Gene

----- Original Message -----

From: Dr. arvind singh brar

Sent: Sunday, June 24, 2018 8:47 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Nvda saying spelling error

Hello,

Ok got it and got it fixed;

Thank you so much 

Arvind

This message is transmitted on 100% recycled electrons.

Homepage; 

http://tip.simpl.com/

On 24 Jun 2018, at 19.38, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:

This message is eligible for Automatic Cleanup! (ralf.kefferpuetz@...) Add cleanup rule | More info

Hello,

NVDA-Control-d, then uncheck spelling errors.

 

Cheers,

  Ralf

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Dr. arvind singh brar
Sent: Sonntag, 24. Juni 2018 13:38
To: nvda@nvda.groups.io
Subject: [nvda] Nvda saying spelling error

 

Hello friends,

I would like to know,

How do i stop nvda from saying spelling error when  reading documents 

Thank you so much,

Arvind 

This message is transmitted on 100% recycled electrons.

 

 

Homepage; 

http://tip.simpl.com/

I agree with this. My mother in law was a transcription for over 20 years. Then one day she was laid off due to Doctors now have voice recniztion software very similar to Dragon Speak or Siri, or Google Assistant.
Daniel Hawkins
computersassociated@gmail.com <mailto:computersassociated@gmail.com>

On Jun 23, 2018, at 11:18 PM, slery <slerythema@gmail.com <mailto:slerythema@gmail.com>> wrote:

Medical Transcription is being phased out. Doctors are required to have digital records now and most enter the data right then and there or have an assistant that sits in the room and enters it. My friend worked in the field for 15 years and was hoping it would keep going long enough for her to retire. She has already had to pick up another job as hers was phased out and the company went out of business.

Cindy

-----Original Message-----
From: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io> <nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>> On Behalf Of Laz
Sent: Wednesday, February 7, 2018 1:08 PM
To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] OT. Transcription jobs?

No mailing lists that I know of but there are several fields that use Transcriptionists as in medical, legal, etc. There are some requirements to be met before one can call oneself a transcriptionist though. I went to a trade school to learn how to do medical transcription. If you ask me nowadays if it was worth it my answer would have to be no. I came into transcription after most of the available work began to be outsourced to India hence there was very little opportunity available. the school finally placed me with a transcription company in California I live in Florida, and I made less than $3000 in the five years I spen working as a medical transcriptionist. Yes, it was that bad. From my experience I would recommend if that's what you want to do, to seek your own clients locally and realize that they most likely already have a transcriptionist or a service and that you may have to underbid to get any work plus prove yourself better and faster than the competition.
The training is a must as you won't be able to compete without it. One more thing I need to let you know about. Most big transcription companies use specific programs for you to pick up your work and return it and most of these programs are less than accessible from what I've heard. This is another reason to seek your own clients locally. The most successful medical transcriptionist I know either built up their own local clients over a period of time or they were in the business before the outsourcing of work to India began.

Good luck,

Laz

On 2/7/18, Matt Turner <meturner2214@gmail.com <mailto:meturner2214@gmail.com>> wrote:

Hi folks.

Subject says it all.

Triing to find something to do for working from home.

Are there any blind mailing-list for this kind of thing?

--
Affordably priced Accessible Talking MP3 Players, Accessible phones, Bluetooth devices, and accessories http://www.talkingmp3players.com/
Email: laz@talkingmp3players.com <mailto:laz@talkingmp3players.com>
Phone: 727-498-0121
Skype: lazmesa
Personal Facebook: https://m.facebook.com/laz.mesa
Facebook: https://m.facebook.com/Talkingmp3players?_rdr

Oh, the lights. Always the lights. Every time I talk to the ISP, it's
always
the first thing they ask: "Are all the lights on on the modem? Is it
blinking?" It's gotten hilarious by this point. Now whenever a call needs
to
be made to the ISP, I ask my girlfriend to do it. The problem with that is:
she hates talking to these people on the phone more than I do, and she can
see!

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of brian
Sent: June 24, 2018 2:43 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessibility training is important too.

    I have incountered this with both Att and Comcast.  They are forigners
who can't speak or undrstand englih well.  I told them that I am blind so I
can't tell you if their are lights on or what color they are.  With att's
connect tech they would not even stay on the phone with me.  I told them
that if you don't then you can't ask me anything as I could not read the
chat window.  They even said that after I told them that I was blind that
if
I wanted to end the session that I should just click on the red x.  How do
they think that I will  know whear the red x is if I can't see? Why is it
so
hard to understand what blind is.  I guess I will have to just spell it out
for them.  I am totally blind that means that I can't see anything not even
light or any shadows. If they can't comprehend that then they have no
business working in tech support.

Brian Sackrider


On 6/24/2018 5:30 AM, Brian's Mail list account via Groups.Io wrote:

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

On Jun 23, 2018, at 11:18 PM, slery <slerythema@...> wrote:

Medical Transcription is being phased out. Doctors are required to have digital records now and most enter the data right then and there or have an assistant that sits in the room and enters it. My friend worked in the field for 15 years and was hoping it would keep going long enough for her to retire. She has already had to pick up another job as hers was phased out and the company went out of business.

Cindy

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Laz
Sent: Wednesday, February 7, 2018 1:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] OT. Transcription jobs?

No mailing lists that I know of but there are several fields that use Transcriptionists as in medical, legal, etc. There are some requirements to be met before one can call oneself a transcriptionist though. I went to a trade school to learn how to do medical transcription. If you ask me nowadays if it was worth it my answer would have to be no. I came into transcription after most of the available work began to be outsourced to India hence there was very little opportunity available. the school finally placed me with a transcription company in California I live in Florida, and I made less than $3000 in the five years I spen working as a medical transcriptionist. Yes, it was that bad. From my experience I would recommend if that's what you want to do, to seek your own clients locally and realize that they most likely already have a transcriptionist or a service and that you may have to underbid to get any work plus prove yourself better and faster than the competition.
The training is a must as you won't be able to compete without it. One more thing I need to let you know about. Most big transcription companies use specific programs for you to pick up your work and return it and most of these programs are less than accessible from what I've heard. This is another reason to seek your own clients locally. The most successful medical transcriptionist I know either built up their own local clients over a period of time or they were in the business before the outsourcing of work to India began.

Good luck,

Laz

On 2/7/18, Matt Turner <meturner2214@...> wrote:

Hi folks.

Subject says it all.

Triing to find something to do for working from home.

Are there any blind mailing-list for this kind of thing?

--
Affordably priced Accessible Talking MP3 Players, Accessible phones, Bluetooth devices, and accessories http://www.talkingmp3players.com/
Email: laz@...
Phone: 727-498-0121
Skype: lazmesa
Personal Facebook: https://m.facebook.com/laz.mesa
Facebook: https://m.facebook.com/Talkingmp3players?_rdr

Yes indeed. I do find it almost ridiculous that, for example my
internet company have me flagged as blind, and generally help me with
things that they screw up, rather than un screwing them up, if that is
a word, but also continue to put me through to the people who cannot
function without knowing what a light is doing on a router, even
though I'm deep inside the control panel of said router and can read
them any parameter they wish to know about.
There should just be a one line addition to their script. If this
person is blind,  push to level 2 or whatever its called. these people
do exist, but often the person at the start is unaware of what
blindness means or is  just thick. I'm sorry but that is what I feel.
Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett"
<kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial"
<topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's
disability answer desk and talk about the importance of using
disability language when interacting with a disabled customer,
especially if you are operating disability support. Feel free to
share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2------
-------------

Yes indeed. I do find it almost ridiculous that, for example my  internet company have me flagged as blind, and generally help me with things that they screw up, rather than un screwing them up, if that is a word, but also continue to put me through to the people who cannot function without knowing what a light is doing on a router, even though I'm deep inside the control panel of said router and can read them any parameter they wish to know about.
There should just be a one line addition to their script. If this person is blind,  push to level 2 or whatever its called. these people do exist, but often the person at the start is unaware of what blindness means or is  just thick. I'm sorry but that is what I feel. Rocket science it is not.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Robert Kingett" <kingettr@gmail.com>
To: <games_access@lists.igda.org>; "Top tech editorial" <topdot@gmail.com>; <main@TechTalk.groups.io>; <nvda@nvda.groups.io>
Sent: Sunday, June 24, 2018 12:51 AM
Subject: [nvda] accessibility training is important too.

In this post, I detail an experience talking to Microsoft's disability answer desk and talk about the importance of using disability language when interacting with a disabled customer, especially if you are operating disability support. Feel free to share widely.

https://medium.com/p/a0d8aead2659?source=user_profile---------2-------------------