Date   

NVDA Technical Support: session 1 archived, next session to be held on July 7, 2018 at 11 AM Pacific

 

Hi all,

 

The recording from NVDA Technical Support: An Introduction, part 1 is now up:

http://www.josephsl.net/files/NVDATechSupportWebinar1.mp3

 

Session 1 discusses definitions of technical support, as well as key concepts tech support providers should know, such as object navigation, review cursor, system focus, web navigation, NVDA settings and what not.

 

Alsop, the second session will be held on July 7, 2018 at 11 AM Pacific (2 PM Eastern, 18:00 UTC) at josephsl.net TeamTalk server. This upcoming session will feature how to read and understand log files, including tracebacks, I/O, and so on.

 

Cheers,

Joseph


Re: Loosing control of NVDA

Sarah k Alawami
 

Why not do windows r then nvda -r in that dialogue? That restarts it as well.

On Jun 25, 2018, at 6:01 PM, Shaun Everiss <sm.everiss@...> wrote:

I have had it happen every so often, all nvda functionality basically is dead, the only way is to navigate to the system trey, right click nvda, select exit, then run nvda again and it then restarts.

Usually it happens with to many windows open, my theory is its only on slower cpus as on my faster units this is less likely.

Even with this 3rd gen i5 while it happens about 5-10 times a year its annoying enough to notice but thats about it.




On 6/26/2018 10:26 AM, Gene wrote:
it sounds like a buffer overflow problem.  I haven't had it happen.

Gene
----- Original Message -----

From: Arnþór Helgason
Sent: Monday, June 25, 2018 5:09 PM
To: nvda@nvda.groups.io
Subject: [nvda] Loosing control of NVDA


Sometimes when I am reading documents either on the Internet or in Thunderbird I loos control of NVDA. The text starts rolling down the page and I need to turn off NVDA. It cannot be restarted so I need to restart my computer.
Has anyone come across this problem?









Re: Loosing control of NVDA

 

I have had it happen every so often, all nvda functionality basically is dead, the only way is to navigate to the system trey, right click nvda, select exit, then run nvda again and it then restarts.

Usually it happens with to many windows open, my theory is its only on slower cpus as on my faster units this is less likely.

Even with this 3rd gen i5 while it happens about 5-10 times a year its annoying enough to notice but thats about it.

On 6/26/2018 10:26 AM, Gene wrote:
it sounds like a buffer overflow problem. I haven't had it happen.

Gene
----- Original Message -----

From: Arnþór Helgason
Sent: Monday, June 25, 2018 5:09 PM
To: nvda@nvda.groups.io
Subject: [nvda] Loosing control of NVDA


Sometimes when I am reading documents either on the Internet or in Thunderbird I loos control of NVDA. The text starts rolling down the page and I need to turn off NVDA. It cannot be restarted so I need to restart my computer.
Has anyone come across this problem?





Re: Loosing control of NVDA

John Isige
 

Oh, that thing! For me that doesn't manifest as NVDA not stopping its
reading of things. When I have to do that is when, well it's sort of
like a key is stuck but I don't think it actually is. But for example,
maybe I type n and it takes it as ctrl-n, something like that. Then
NVDA-q or whatever doesn't work, and I have to restart it to fix that.
That's a vague description because it hasn't happened for a while and I
usually just restart it when I notice it.

On 6/25/2018 18:12, David Moore wrote:

I have to restart NVDA a lot because of the same reasons you said.

There is a way that works to turn it off.

Instead of pressing NVDA+Q, first, keep pressing the control key, and
it will shut up in a minute. Next, press Windows+M to get to the
desktop. Then, press ALT+CTRL+N, and NVDA will restart.

Here is another way, because sometimes that will not work.

Press Windows+B to go to the notifications and actions.

Arrow to NVDA, and press applications key, shift+F10, or route the
mouse to that spot, and right click. Just arrow to exit, and NVDA will
ask you what you want to do, just press enter to exit. Then, just
start NVDA back up.

I have to do this a lot in Edge, on very interactive web sites, and in
Firefox a lot more than any other browser.

So, there are some options other than restarting the computer LOL!

I use the latest snapshots, and NVDA is more sluggish at this point
than it was a few months ago. I will keep using the snapshots, to test
and make recommendation’s.

Good luck guys!

David Moore

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
Windows 10

*From: *John Isige <mailto:gwynn@...>
*Sent: *Monday, June 25, 2018 7:01 PM
*To: *nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject: *Re: [nvda] Loosing control of NVDA

I've had something similar happen on websites sometimes, where it's

reading something and it takes a while for the control key to shut it

up. Never to the point where I had to restart though. I always thought

the machine was just busy doing something else, e.g. loading a page, so

it wasn't responding at the moment. It can be annoying, but nothing more

than that, at least for me.

On 6/25/2018 17:26, Gene wrote:

it sounds like a buffer overflow problem.  I haven't had it happen.
Gene
----- Original Message -----
*From:* Arnþór Helgason <mailto:arnthor.helgason@...>
*Sent:* Monday, June 25, 2018 5:09 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* [nvda] Loosing control of NVDA
Sometimes when I am reading documents either on the Internet or in
Thunderbird I loos control of NVDA. The text starts rolling down the
page and I need to turn off NVDA. It cannot be restarted so I need to
restart my computer.
Has anyone come across this problem?


Re: Loosing control of NVDA

David Moore
 

I have to restart NVDA a lot because of the same reasons you said.

There is a way that works to turn it off.

Instead of pressing NVDA+Q, first, keep pressing the control key, and it will shut up in a minute. Next, press Windows+M to get to the desktop. Then, press ALT+CTRL+N, and NVDA will restart.

Here is another way, because sometimes that will not work.

Press Windows+B to go to the notifications and actions.

Arrow to NVDA, and press applications key, shift+F10, or route the mouse to that spot, and right click. Just arrow to exit, and NVDA will ask you what you want to do, just press enter to exit. Then, just start NVDA back up.

I have to do this a lot in Edge, on very interactive web sites, and in Firefox a lot more than any other browser.

So, there are some options other than restarting the computer LOL!

I use the latest snapshots, and NVDA is more sluggish at this point than it was a few months ago. I will keep using the snapshots, to test and make recommendation’s.

Good luck guys!

David Moore

Sent from Mail for Windows 10

 

From: John Isige
Sent: Monday, June 25, 2018 7:01 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Loosing control of NVDA

 

I've had something similar happen on websites sometimes, where it's

reading something and it takes a while for the control key to shut it

up. Never to the point where I had to restart though. I always thought

the machine was just busy doing something else, e.g. loading a page, so

it wasn't responding at the moment. It can be annoying, but nothing more

than that, at least for me.

 

 

On 6/25/2018 17:26, Gene wrote:

> it sounds like a buffer overflow problem.  I haven't had it happen.

> Gene

> ----- Original Message -----

> *From:* Arnþór Helgason <mailto:arnthor.helgason@...>

> *Sent:* Monday, June 25, 2018 5:09 PM

> *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

> *Subject:* [nvda] Loosing control of NVDA

> Sometimes when I am reading documents either on the Internet or in

> Thunderbird I loos control of NVDA. The text starts rolling down the

> page and I need to turn off NVDA. It cannot be restarted so I need to

> restart my computer.

> Has anyone come across this problem?

>

 

 

 

 


Re: Loosing control of NVDA

John Isige
 

I've had something similar happen on websites sometimes, where it's
reading something and it takes a while for the control key to shut it
up. Never to the point where I had to restart though. I always thought
the machine was just busy doing something else, e.g. loading a page, so
it wasn't responding at the moment. It can be annoying, but nothing more
than that, at least for me.

On 6/25/2018 17:26, Gene wrote:
it sounds like a buffer overflow problem.  I haven't had it happen.
Gene
----- Original Message -----
*From:* Arnþór Helgason <mailto:arnthor.helgason@...>
*Sent:* Monday, June 25, 2018 5:09 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* [nvda] Loosing control of NVDA

Sometimes when I am reading documents either on the Internet or in
Thunderbird I loos control of NVDA. The text starts rolling down the
page and I need to turn off NVDA. It cannot be restarted so I need to
restart my computer.
Has anyone come across this problem?


Re: Loosing control of NVDA

Gene
 

it sounds like a buffer overflow problem.  I haven't had it happen. 
 
Gene

----- Original Message -----
Sent: Monday, June 25, 2018 5:09 PM
Subject: [nvda] Loosing control of NVDA

Sometimes when I am reading documents either on the Internet or in Thunderbird I loos control of NVDA. The text starts rolling down the page and I need to turn off NVDA. It cannot be restarted so I need to restart my computer.
Has anyone come across this problem?


Re: Loosing control of NVDA

Ervin, Glenn
 

Does the control key not do this?

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Arnþór Helgason
Sent: Monday, June 25, 2018 5:10 PM
To: nvda@nvda.groups.io
Subject: [nvda] Loosing control of NVDA

 

Sometimes when I am reading documents either on the Internet or in Thunderbird I loos control of NVDA. The text starts rolling down the page and I need to turn off NVDA. It cannot be restarted so I need to restart my computer.

Has anyone come across this problem?

 


Loosing control of NVDA

Arnþór Helgason <arnthor.helgason@...>
 

Sometimes when I am reading documents either on the Internet or in Thunderbird I loos control of NVDA. The text starts rolling down the page and I need to turn off NVDA. It cannot be restarted so I need to restart my computer.
Has anyone come across this problem?


Re: Quick help with outlook?

Gene
 

We are talking about different things, which I didn't realize until now.  You are talking about Outlook Express, which it makes no sense to use unless there is something you consider very important that is not available elsewhere.  I don't know enough about identities to discuss them but this or that person may consider them important.  a lot of people won't be affected whether they have them or not.  The program will be removed every six months.  I doubt the person you are working with cares about identities.  it's up to you and him what is done, but he is probably giving himself a lot of unnecessary unending problems.  there comes a time when it is time to let go of old programs and this is such a time for most people. 
 
I was talking about Outlook before.  I thought you had discussed, yesterday, a problem where someone couldn't get to the subject line and header fields using Outlook.  That is what I was addressing.  But now that I know you are discussing Outlook Express, I have addressed that above. 
 
Are you going to reinstall the program for him every six months?
 
Gene

----- Original Message -----
Sent: Monday, June 25, 2018 3:05 PM
Subject: Re: [nvda] Quick help with outlook?

It worked fine, and then it was just gone.

It will have to be reinstalled, but then Windows will probably remove it from the computer at the next update.

I suggested he try Thunderbird.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Monday, June 25, 2018 2:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

From your message, it appears that something happened, I think much more likely to the program than to the screen-reader.  You could try things like repairing the program.  I don't know how you do that with that program.  I don't think the program is working properly and it might be helpful to have a sighted person look at the screen either before or after attempting a repair. 

 

At this point, we don't know if the fields you can't get to are being displayed or being displayed properly. 

 

The person may want to continue using Outlook.  I'm pointing out that the menu version of Windows Live mail is more like Outlook Express than Outlook and that, at some point, it may be more efficient from a time and work standpoint to try it than to keep trying to solve this problem.

 

I don't know how the program will work in Windows 10 nbut it is very similar to Outlook Express.

Gene 
----- Original Message -----

From: Ervin, Glenn

Sent: Monday, June 25, 2018 1:48 PM

Subject: Re: [nvda] Quick help with outlook?

 

It was working fine.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Monday, June 25, 2018 12:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

The person may be able to come close to Outlook Express but not identical.  I see more complaints about Outlook than about any popular e-mail program used by blind people.  I'd suggest having the person try the old menu version of Windows Live Mail.  People can supply the installer if he wants to try it.  It is the closest to Outlook Express he will find. 

 

I don't know how well it works in Windows 10. 

 

I think the reason the screen-reader isn't moving to the fields in Outlook is because, for some reason, they aren't being displayed or not properly.  People have been using Outlook for years, since Outlook 2003 or before.  If this were a general problem with certain versions of the program, we would have heard of it by now. 

 

Gene

----- Original Message -----

Sent: Monday, June 25, 2018 11:37 AM

Subject: Re: [nvda] Quick help with outlook?

 

I am gonna have to bite the bullet and give this guy an hour of free tech support so it seams.  I saw this rich text format business last week but I need to get on the phone with him to check it.  If there was a simple solution like pressing alt T for to, and alt U for subject I was hoping it would leap out and save me a chunk of time.

Outlook isn't preferred, but thunderbird isn't better.  This user wants email to be exactly the same as the experience he had with outlook express.  With OE classic as hokie as it is, the closest any one has been able to come is outlook.  Outlook isn't terrible as long as it works, but it doesn't.  So it's terrible.  I'll put the work in and make it not terrible for him over the weekend.

Thanks,

Erik

On June 25, 2018 11:10:41 AM "Ervin, Glenn" <glenn.ervin@...> wrote:

I thought that it was reported to be a problem when replying to a rich text document.

That would be if the original sender has their Outlook set to use Rich Text format.

Perhaps I’m wrong and that was something else?

 

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Sunday, June 24, 2018 3:53 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

Even so, it strains credulity that the problem is a general one to that version of Outlook.  Since we haven't seen any such questions or complaints before, it is far more likely that the problem is some sort of corruption of something on that machine.

 

I would have a sighted person look at the screen when a message is replied to and see if the sighted person can get to those fields.  It cannot be assumed that this is a screen-reader problem.

 

Is there a reason this person has to use Outlook?  Of course, the person may have to use Word and other office programs for doing things in an institutional or business environment but if the person can use any e-mail program, why use Outlook?

 

Gene

----- Original Message -----

Sent: Sunday, June 24, 2018 11:17 AM

Subject: Re: [nvda] Quick help with outlook?

 

Thanks, but of course that is part of the problem. this particular system
was only upgraded as far as Windows 7, despite my recommendation of
upgrading to Windows 10.

I didn't install the office suite, so can't say what version of Outlook it
even is.

Thanks, Eric


On June 24, 2018 11:23:50 AM ely.r@... wrote:

Erik
I am using Outlook 365, NVDA latest version  and no add on. Here Outlook
does not come up in browse mode so I am able to use the shift tab right
away. Sometime when I do the shift tab NVDA first speaks the message
position, but at the same time it does move to the Subject line and read the
contents. Guessing this is of no help what so ever, but wanted to let you
know with this configuration, by the way latest version of Windows 10, that
what you are expecting to happen for your client is working here.
Rick

Dr. Rick Ely
TVI, Vision Consultant
451 Rocky Hill Road
Florence, MA 01062
&413()  727-3038

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of erik burggraaf
Sent: Sunday, June 24, 2018 11:01 AM
To: nvda@nvda.groups.io
Subject: [nvda] Quick help with outlook?

Hi all, I need to help some one using outlook and I don't have access to it.
When he does a reply, it puts him into brows mode.  So, he can type a reply,
but he can't reach the to and subject lines.  I had him do insert space to
turn browse mode off, but he was still unable to reach other fields using
shift tab.

Does any one know if those fields have  alt key nemonics, or some other nvda
accessible way to reach them?

Thanks,

Erik











Re: NVDA voices

Place, Vicki
 

And, I would; so thank you. I was just playin’ with you. J

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken woman who has rebuilt herself.

-Hannah Gadsby

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 1:02 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA voices

 

Well, I just thought you might like the correct spelling.

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 2:50 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA voices

 

Thank you, Glen!! I changed it the way it look right now just for you. J

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken womAn who has rebuilt herself.

-Hannah Gadsby

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 12:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA voices

 

Hi Vicki,

I was reading your signature.

Just wanted to mention that the word Women should be Woman.

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 1:16 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: Quick help with outlook?

Ervin, Glenn
 

It worked fine, and then it was just gone.

It will have to be reinstalled, but then Windows will probably remove it from the computer at the next update.

I suggested he try Thunderbird.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Monday, June 25, 2018 2:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

From your message, it appears that something happened, I think much more likely to the program than to the screen-reader.  You could try things like repairing the program.  I don't know how you do that with that program.  I don't think the program is working properly and it might be helpful to have a sighted person look at the screen either before or after attempting a repair. 

 

At this point, we don't know if the fields you can't get to are being displayed or being displayed properly. 

 

The person may want to continue using Outlook.  I'm pointing out that the menu version of Windows Live mail is more like Outlook Express than Outlook and that, at some point, it may be more efficient from a time and work standpoint to try it than to keep trying to solve this problem.

 

I don't know how the program will work in Windows 10 nbut it is very similar to Outlook Express.

Gene 
----- Original Message -----

From: Ervin, Glenn

Sent: Monday, June 25, 2018 1:48 PM

Subject: Re: [nvda] Quick help with outlook?

 

It was working fine.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Monday, June 25, 2018 12:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

The person may be able to come close to Outlook Express but not identical.  I see more complaints about Outlook than about any popular e-mail program used by blind people.  I'd suggest having the person try the old menu version of Windows Live Mail.  People can supply the installer if he wants to try it.  It is the closest to Outlook Express he will find. 

 

I don't know how well it works in Windows 10. 

 

I think the reason the screen-reader isn't moving to the fields in Outlook is because, for some reason, they aren't being displayed or not properly.  People have been using Outlook for years, since Outlook 2003 or before.  If this were a general problem with certain versions of the program, we would have heard of it by now. 

 

Gene

----- Original Message -----

Sent: Monday, June 25, 2018 11:37 AM

Subject: Re: [nvda] Quick help with outlook?

 

I am gonna have to bite the bullet and give this guy an hour of free tech support so it seams.  I saw this rich text format business last week but I need to get on the phone with him to check it.  If there was a simple solution like pressing alt T for to, and alt U for subject I was hoping it would leap out and save me a chunk of time.

Outlook isn't preferred, but thunderbird isn't better.  This user wants email to be exactly the same as the experience he had with outlook express.  With OE classic as hokie as it is, the closest any one has been able to come is outlook.  Outlook isn't terrible as long as it works, but it doesn't.  So it's terrible.  I'll put the work in and make it not terrible for him over the weekend.

Thanks,

Erik

On June 25, 2018 11:10:41 AM "Ervin, Glenn" <glenn.ervin@...> wrote:

I thought that it was reported to be a problem when replying to a rich text document.

That would be if the original sender has their Outlook set to use Rich Text format.

Perhaps I’m wrong and that was something else?

 

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Sunday, June 24, 2018 3:53 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

Even so, it strains credulity that the problem is a general one to that version of Outlook.  Since we haven't seen any such questions or complaints before, it is far more likely that the problem is some sort of corruption of something on that machine.

 

I would have a sighted person look at the screen when a message is replied to and see if the sighted person can get to those fields.  It cannot be assumed that this is a screen-reader problem.

 

Is there a reason this person has to use Outlook?  Of course, the person may have to use Word and other office programs for doing things in an institutional or business environment but if the person can use any e-mail program, why use Outlook?

 

Gene

----- Original Message -----

Sent: Sunday, June 24, 2018 11:17 AM

Subject: Re: [nvda] Quick help with outlook?

 

Thanks, but of course that is part of the problem. this particular system
was only upgraded as far as Windows 7, despite my recommendation of
upgrading to Windows 10.

I didn't install the office suite, so can't say what version of Outlook it
even is.

Thanks, Eric


On June 24, 2018 11:23:50 AM ely.r@... wrote:

Erik
I am using Outlook 365, NVDA latest version  and no add on. Here Outlook
does not come up in browse mode so I am able to use the shift tab right
away. Sometime when I do the shift tab NVDA first speaks the message
position, but at the same time it does move to the Subject line and read the
contents. Guessing this is of no help what so ever, but wanted to let you
know with this configuration, by the way latest version of Windows 10, that
what you are expecting to happen for your client is working here.
Rick

Dr. Rick Ely
TVI, Vision Consultant
451 Rocky Hill Road
Florence, MA 01062
&413()  727-3038

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of erik burggraaf
Sent: Sunday, June 24, 2018 11:01 AM
To: nvda@nvda.groups.io
Subject: [nvda] Quick help with outlook?

Hi all, I need to help some one using outlook and I don't have access to it.
When he does a reply, it puts him into brows mode.  So, he can type a reply,
but he can't reach the to and subject lines.  I had him do insert space to
turn browse mode off, but he was still unable to reach other fields using
shift tab.

Does any one know if those fields have  alt key nemonics, or some other nvda
accessible way to reach them?

Thanks,

Erik











Re: NVDA voices

Ervin, Glenn
 

Well, I just thought you might like the correct spelling.

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 2:50 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: Re: [nvda] NVDA voices

 

Thank you, Glen!! I changed it the way it look right now just for you. J

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken womAn who has rebuilt herself.

-Hannah Gadsby

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 12:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA voices

 

Hi Vicki,

I was reading your signature.

Just wanted to mention that the word Women should be Woman.

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 1:16 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: NVDA voices

Place, Vicki
 

Thank you, Joseph. I finally got it to work.  Yeah!!

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken woman who has rebuilt herself.

-Hannah Gadsby

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Monday, June 25, 2018 12:49 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA voices

 

Hello Vicki,

Welcome to NVDA users list.

There are several voices out there that’ll let you do what you want. These include Espeak, Microsoft SAPI5, and Windows OneCore among others.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 11:16 AM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: Quick help with outlook?

Gene
 

From your message, it appears that something happened, I think much more likely to the program than to the screen-reader.  You could try things like repairing the program.  I don't know how you do that with that program.  I don't think the program is working properly and it might be helpful to have a sighted person look at the screen either before or after attempting a repair. 
 
At this point, we don't know if the fields you can't get to are being displayed or being displayed properly. 
 
The person may want to continue using Outlook.  I'm pointing out that the menu version of Windows Live mail is more like Outlook Express than Outlook and that, at some point, it may be more efficient from a time and work standpoint to try it than to keep trying to solve this problem.
 
I don't know how the program will work in Windows 10 nbut it is very similar to Outlook Express.
Gene 
----- Original Message -----

Sent: Monday, June 25, 2018 1:48 PM
Subject: Re: [nvda] Quick help with outlook?

It was working fine.

Glenn

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Monday, June 25, 2018 12:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

The person may be able to come close to Outlook Express but not identical.  I see more complaints about Outlook than about any popular e-mail program used by blind people.  I'd suggest having the person try the old menu version of Windows Live Mail.  People can supply the installer if he wants to try it.  It is the closest to Outlook Express he will find. 

 

I don't know how well it works in Windows 10. 

 

I think the reason the screen-reader isn't moving to the fields in Outlook is because, for some reason, they aren't being displayed or not properly.  People have been using Outlook for years, since Outlook 2003 or before.  If this were a general problem with certain versions of the program, we would have heard of it by now. 

 

Gene

----- Original Message -----

Sent: Monday, June 25, 2018 11:37 AM

Subject: Re: [nvda] Quick help with outlook?

 

I am gonna have to bite the bullet and give this guy an hour of free tech support so it seams.  I saw this rich text format business last week but I need to get on the phone with him to check it.  If there was a simple solution like pressing alt T for to, and alt U for subject I was hoping it would leap out and save me a chunk of time.

Outlook isn't preferred, but thunderbird isn't better.  This user wants email to be exactly the same as the experience he had with outlook express.  With OE classic as hokie as it is, the closest any one has been able to come is outlook.  Outlook isn't terrible as long as it works, but it doesn't.  So it's terrible.  I'll put the work in and make it not terrible for him over the weekend.

Thanks,

Erik

On June 25, 2018 11:10:41 AM "Ervin, Glenn" <glenn.ervin@...> wrote:

I thought that it was reported to be a problem when replying to a rich text document.

That would be if the original sender has their Outlook set to use Rich Text format.

Perhaps I’m wrong and that was something else?

 

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Sunday, June 24, 2018 3:53 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Quick help with outlook?

 

Even so, it strains credulity that the problem is a general one to that version of Outlook.  Since we haven't seen any such questions or complaints before, it is far more likely that the problem is some sort of corruption of something on that machine.

 

I would have a sighted person look at the screen when a message is replied to and see if the sighted person can get to those fields.  It cannot be assumed that this is a screen-reader problem.

 

Is there a reason this person has to use Outlook?  Of course, the person may have to use Word and other office programs for doing things in an institutional or business environment but if the person can use any e-mail program, why use Outlook?

 

Gene

----- Original Message -----

Sent: Sunday, June 24, 2018 11:17 AM

Subject: Re: [nvda] Quick help with outlook?

 

Thanks, but of course that is part of the problem. this particular system
was only upgraded as far as Windows 7, despite my recommendation of
upgrading to Windows 10.

I didn't install the office suite, so can't say what version of Outlook it
even is.

Thanks, Eric


On June 24, 2018 11:23:50 AM ely.r@... wrote:

Erik
I am using Outlook 365, NVDA latest version  and no add on. Here Outlook
does not come up in browse mode so I am able to use the shift tab right
away. Sometime when I do the shift tab NVDA first speaks the message
position, but at the same time it does move to the Subject line and read the
contents. Guessing this is of no help what so ever, but wanted to let you
know with this configuration, by the way latest version of Windows 10, that
what you are expecting to happen for your client is working here.
Rick

Dr. Rick Ely
TVI, Vision Consultant
451 Rocky Hill Road
Florence, MA 01062
&413()  727-3038

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of erik burggraaf
Sent: Sunday, June 24, 2018 11:01 AM
To: nvda@nvda.groups.io
Subject: [nvda] Quick help with outlook?

Hi all, I need to help some one using outlook and I don't have access to it.
When he does a reply, it puts him into brows mode.  So, he can type a reply,
but he can't reach the to and subject lines.  I had him do insert space to
turn browse mode off, but he was still unable to reach other fields using
shift tab.

Does any one know if those fields have  alt key nemonics, or some other nvda
accessible way to reach them?

Thanks,

Erik












Re: NVDA voices

Place, Vicki
 

Thank you, Glen!! I changed it the way it look right now just for you. J

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken womAn who has rebuilt herself.

-Hannah Gadsby

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 12:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA voices

 

Hi Vicki,

I was reading your signature.

Just wanted to mention that the word Women should be Woman.

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 1:16 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: NVDA voices

 

Hello Vicki,

Welcome to NVDA users list.

There are several voices out there that’ll let you do what you want. These include Espeak, Microsoft SAPI5, and Windows OneCore among others.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 11:16 AM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: NVDA voices

Ervin, Glenn
 

Hi Vicki,

I was reading your signature.

Just wanted to mention that the word Women should be Woman.

Glenn

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Place, Vicki
Sent: Monday, June 25, 2018 1:16 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: [nvda] NVDA voices

 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


NVDA voices

Place, Vicki
 

Which voice lets you pause speech and then press shift to pick up where you left off?  I have tried numerous ones and so far none of them do this.

 

Thanks for any help you can give me.

 

=============================

Vicki Place

 

 

Assistive Technology Center

Program Support Supervisor II

 

Phone: (509) 542-4428

On-Campus Ext.: 2428

Location:  T422
Mail Stop: MS-T6

 

Hours: 

7:00 am – 4:30 pm; Mon-Thurs

7:00 am- Noon; Friday

 

California State University, Northridge 

Assistive Technology Applications Certificate Program (ATACP)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There is nothing stronger than a broken women who has rebuilt herself.

-Hannah Gadsby

 


Re: Remote Connect Help

 

Hi,

The fact that you have attempted to connect and got a message indicates the add-on is working. The advisory I sent out a few weeks ago (and subsequently came up with the hotfix build) is meant for those running NVDA next snapshots (and soon, master snapshots) powered by wxPython 4.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 12:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Remote Connect Help

 

I saw an old message I replied to a few weeks back, on this subject, and it would indicate that the remote add-in is not currently working.

Is this still the case?

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ervin, Glenn
Sent: Monday, June 25, 2018 1:47 PM
To: nvda@nvda.groups.io
Subject: [nvda] Remote Connect Help

 

Hi,

I am trying to remote into a client’s computer, and I get an error at my end, but he did not get an error.

He selected client, and allow another computer to control his computer.

He put in for host:

Nvdaremote.com

For the key, I had him enter:

1111

And, like I mentioned, he did not get an error message.

He has Windows 10.

I am using Windows 7.

My error just reads:

Error, cannot connect to remote computer

Of course I selected control another computer.

Thanks for any help.

Glenn

 

 

 

Glenn Ervin  Orientation Counselor II

Norfolk Nebraska

402 370 3436

Cell: 402 992 0325

Welcome | NCBVI