Date   

Re: NVDA 2018.3.1rc1 fix for Firefox crashing

Brice Mijares
 

Update, rebooted my system after NVDA update and the website still acts as if it's refreshing.
Lstart.att.net
No longer does NVDA seem like it wants to crash. Just the refreshing proble at my home page.

On 9/19/2018 8:38 AM, Brice Mijares wrote:
i have Firefox Portable ESR_60.2.0 _ 64 bit. I normally use NVDA and even tried Jaws and narrator and all 3 seem as if they want to crash, but just go silent for up to 30 seconds or so. Web pages keep refreshing. NVDA key plus F-7 or insert f-7 for Jaws don't give me a list of links. This is  where I gave up. All 3 screen readers are current. and I'm running
Windows version: Windows 10Ver1803 (64-bit) build 17134.286
Glad I didn't allow my FX 52.x to update to 60.2.0 Forgot to mention, I have a Lenovo laptop, don't know what series it is though.


Re: NVDA 2018.3

Quentin Christensen
 

Hi Anthony,

What mistake did you do during the installation?

If you did something like told it to install to a write only drive like a CD drive, you should simply be able to re-run the installer and install correctly.

I may have misunderstood you though.


On Wed, Sep 19, 2018 at 10:15 PM anthony borg <anthonyborg001@...> wrote:

Hi quentin

It failed caused by an error I did by mistake during the installation. Apologies I didn’t mentioned that in my previous email.

With thanks in advance

Anthony

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 19 September 2018 03:28
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3

 

Hi Anthony,

 

Did it fail with an error or because the file was corrupt (didn't download properly)?

 

You can redownload it from: https://www.nvaccess.org/download/ (select "Skip donation this time" unless you want to make a donation, and you don't need to enter an email address).

 

Otherwise, a couple of reasons it might start installing and then fail:

- Windows displays a User Account Control dialog - a dialog that appears in front of everything else which you need to respond to by pressing "Yes" for the install to continue - sometimes it appears behind everything else and you need to alt+tab to it.  If you don't respond within 30 seconds or so, it will automatically fail.

 

- If you have "Controlled Folder Access" turned on in Windows 10, it will install, but it will fail to create the desktop shortcut and so show a failure error.

 

Otherwise, if you keep encountering it, if you could give me more information, I'd be interested in trying to get to the bottom of it.

 

Regards

 

Quentin.

 

On Wed, Sep 19, 2018 at 11:22 AM anthony borg <anthonyborg001@...> wrote:

Hi quentin

While I was doing the installation of NVDA 2018.3 it failed. Could you please tell me from where I can get it to install it?

With thanks in advance

Anthony  

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 19 September 2018 02:33
To: nvda@nvda.groups.io
Subject: NVDA 2018.3

 

A couple of things to check first:

- Have you restarted the computer after updating NVDA?  If not, please try that first.

- Try restarting NVDA with addons disabled and see if the Firefox issues recur. - If so, check for latest versions of all your add-ons, and failing that, please let us know which is being problematic / which you have enabled.

- Double check that you can in fact start firefox without NVDA 2018.3 running (either with an older version of NVDA or Narrator).

- If you can get Firefox to start (perhaps with an older version of NVDA), if you go to the address bar and type:

 

about:crashes

 

If you could get me the one of the latest crash IDs (the seemingly random string of characters), I can get Mozilla to look into it.

 

Regards

 

Quentin.

 

 

On Wed, Sep 19, 2018 at 9:52 AM ann <tate886@...> wrote:

Hi,


I also had major issues with the newest NVDA and Firefox.


I am running a 32 bit Firefox, latest version, on the 32 bit version of
windows 10. Firefox crashes each time it's launched.


But, after reverting back to the previous version of NVDA, this never
occurs, not once.


~Ann




> firefox crash with NVDA 2018.3
> From: Clive Pallett
> Date: Tue, 18 Sep 2018 18:55:52 EDT
> Hello everyone,
> I updated NVDA to 2018.3 and tried to launch firefox.  The crash
> reporter screen came up and I tried to start a new session without
> result.  I have reverted to NVDA 2018.1.1 and firefox loads normally. 
> It also does when running NVDA 2018.2 which I was running before.  I
> have the installation file of the former version on my laptop so used
> that.  I noticed someone else having issues with firefox with NVDA
> 2018.3.  Is this a problem with firefox or with NVDA?
> I will continue with NVDA 2018.1.1 until I can download the latest
> version and hope the issue with firefox is sorted.
> Best wishes,
> Clive Pallett



 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Hi what is this missing file?

JM Casey <crystallogic@...>
 

Sounds like it's a problem on the end of whatever service you are trying to
stream or play, and not yours. Maybe contact them?

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of The Gamages via
Groups.Io
Sent: September 19, 2018 11:23 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Hi what is this missing file?

Hello,

As Webbie was mentioned, the BBC I player on my W10 computer will not work,
I choose a program and then press enter, I get a message which says ,
"Failed to load this station, check you are on line, the remote server
returned an error 404 not found".
I have uninstalled and re installed the latest Webbie.

Any ideas?



Best Regards, Jim.
-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Wednesday, September 19, 2018 3:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Hi what is this missing file?

OK so its a file that seems to only exist on my machine in Outlook Express
and I've now copied it to system 32 and the pdf reader folder and we are
back in business. I had a sort of feeling its also in .net framework as well
but not on my machine its not. Good old windoze.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brian's Mail list account via Groups.Io"
<bglists@...>
To: <nvda@groups.io>
Sent: Wednesday, September 19, 2018 10:09 AM
Subject: [nvda] Hi what is this missing file?


Whatever it is it crashed nvda just now cos its not there.
The program can't start because oehook.dll is missing from your
computer.
Try reinstalling the program to fix this problem.


The program was the webbie pdf reader save option on the menu with a
document open.
All speech stopped on the installed latest version andI had to force
boot
a different portable version to get to know what was actually going
on.
Should I be worried about this file not being there?
Brian
bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.



Re: NVDA 2018.3.1rc1 fix for Firefox crashing

Brice Mijares
 

i have Firefox Portable ESR_60.2.0 _ 64 bit. I normally use NVDA and even tried Jaws and narrator and all 3 seem as if they want to crash, but just go silent for up to 30 seconds or so. Web pages keep refreshing. NVDA key plus F-7 or insert f-7 for Jaws don't give me a list of links. This is where I gave up. All 3 screen readers are current. and I'm running
Windows version: Windows 10Ver1803 (64-bit) build 17134.286
Glad I didn't allow my FX 52.x to update to 60.2.0 Forgot to mention, I have a Lenovo laptop, don't know what series it is though.


Re: Hi what is this missing file?

The Gamages
 

Hello,

As Webbie was mentioned, the BBC I player on my W10 computer will not
work, I choose a program and then press enter, I get a message which
says , "Failed to load this station, check you are on line, the remote
server returned an error 404 not found".
I have uninstalled and re installed the latest Webbie.

Any ideas?



Best Regards, Jim.

-----Original Message-----
From: Brian's Mail list account via Groups.Io
Sent: Wednesday, September 19, 2018 3:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Hi what is this missing file?

OK so its a file that seems to only exist on my machine in Outlook
Express
and I've now copied it to system 32 and the pdf reader folder and we are
back in business. I had a sort of feeling its also in .net framework as
well
but not on my machine its not. Good old windoze.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Brian's Mail list account via Groups.Io"
<bglists@...>
To: <nvda@groups.io>
Sent: Wednesday, September 19, 2018 10:09 AM
Subject: [nvda] Hi what is this missing file?


Whatever it is it crashed nvda just now cos its not there.
The program can't start because oehook.dll is missing from your
computer.
Try reinstalling the program to fix this problem.


The program was the webbie pdf reader save option on the menu with a
document open.
All speech stopped on the installed latest version andI had to force
boot
a different portable version to get to know what was actually going
on.
Should I be worried about this file not being there?
Brian
bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.



Re: NVDA 2018.3.1rc1 fix for Firefox crashing

Quentin Christensen
 

And a very important reminder to please reboot once you update to ensure everything is reset.

Regards

Quentin

On Wed., 19 Sep. 2018, 23:48 Quentin Christensen, <quentin@...> wrote:
Hi everyone,

Mick has worked overtime and compiled NVDA 2018.3.1rc1 to address the issues with Firefox crashing.

Please download it and let us know if it has fixed it for your or whether there are still problems.


Kind regards

Quentin


Re: NVDA 2018.3.1rc1 fix for Firefox crashing

Christo de Klerk
 

Hi Quentin

I have downloaded and installed it and am very happy to say that the Fox no longer crashes for me. That was excellent and much appreciated work done by Mick.

Kind regards

Christo


On 2018/09/19 03:48 PM, Quentin Christensen wrote:

Hi everyone,

Mick has worked overtime and compiled NVDA 2018.3.1rc1 to address the issues with Firefox crashing.

Please download it and let us know if it has fixed it for your or whether there are still problems.


Kind regards

Quentin



Observations on firefox with my windows 7 64

Brian's Mail list account
 

1 32 bit Firefox after version 56 Does not operate on this system with any version of nvda. All the menus work, the about works etc, but the opening of the browser window does not create the virtual buffer at all so no modes available.
2 64 bit version of Firefox 62 works in the very latest RC but never did work in the previous stable version. ie 2018.2.1
In that case unknown is all we get on the browser window.
So obviously something has been sorted out. This hopefully now gives me both Waterfox and Firefox working. I do not really like Firefox due to its lack of helpful event sounds though. Program downloaded, link clicked page downloaded etc. Maybe some kind of nvda add on might do this somehow?

I am thus going to remove the old 32 bit version of Firefox.
Can I do this without affecting the64 bit one via its uninstaller?
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.


Re: Hi what is this missing file?

Brian's Mail list account
 

OK so its a file that seems to only exist on my machine in Outlook Express and I've now copied it to system 32 and the pdf reader folder and we are back in business. I had a sort of feeling its also in .net framework as well but not on my machine its not. Good old windoze.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Brian's Mail list account via Groups.Io" <bglists@...>
To: <nvda@groups.io>
Sent: Wednesday, September 19, 2018 10:09 AM
Subject: [nvda] Hi what is this missing file?


Whatever it is it crashed nvda just now cos its not there.
The program can't start because oehook.dll is missing from your computer. Try reinstalling the program to fix this problem.


The program was the webbie pdf reader save option on the menu with a document open.
All speech stopped on the installed latest version andI had to force boot a different portable version to get to know what was actually going on.
Should I be worried about this file not being there?
Brian
bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.


Re: NVDA 2018.3.1rc1 fix for Firefox crashing

Brian's Mail list account
 

WEll not in my case but my problem is obviously completely different so I'll regress back to waterfox and await the fix for the widespread issue before saying anything else.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 2:48 PM
Subject: [nvda] NVDA 2018.3.1rc1 fix for Firefox crashing


Hi everyone,

Mick has worked overtime and compiled NVDA 2018.3.1rc1 to address the
issues with Firefox crashing.

Please download it and let us know if it has fixed it for your or whether
there are still problems.

http://www.nvaccess.org/files/nvda/releases/2018.3.1rc1/nvda_2018.3.1rc1.exe

Kind regards

Quentin



Re: NVDA 2018.3rc1 espeak problem with Russian language.

 

it is difficult. there is a big problem with prepositions espeak put to much emphasis on them.

for example (в с на).

some words are also misread. example (интернет.)


NVDA 2018.3.1rc1 fix for Firefox crashing

Quentin Christensen
 

Hi everyone,

Mick has worked overtime and compiled NVDA 2018.3.1rc1 to address the issues with Firefox crashing.

Please download it and let us know if it has fixed it for your or whether there are still problems.


Kind regards

Quentin


Re: Update On Firefox Crashing Issue

Kwork
 

Your welcome. With people talking about doing it on the web, I was just getting a bit confused since refreshing it is accessible from within the Firefox menus themselves.

On 9/19/2018 5:51 AM, JM Casey wrote:
Nice. Thanks for filling in the gap.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kwork
Sent: September 19, 2018 8:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Update On Firefox Crashing Issue

Help menu

Restart with Add-ons Disabled…

restart when prompted

When firefox restarts, you can choose then to either "Start in Safe Mode" or refresh Firefox. Refreshing will put Firefox in its default state and move your old profile folder to the desktop.

Travis.

On 9/18/2018 7:20 PM, JM Casey wrote:
I refreshed Firefox over the weekend to see if it would solve my own issue (still seems like a JAWS problem on my end and not an NVDA one). It didn't. However you can definitely do this refresh from within the options screen. Can't remember exactly where it's found; it's in there somewhere though.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron
Canazzi
Sent: September 18, 2018 9:58 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] Update On Firefox Crashing Issue

Hi Group,


I am now running the Firefox 64 bit version of Firefox on my 64 bit Windows 10 system. (Is there a 32 bit version of Windows 10?) In any case, I was still getting periodic crashes and lock ups. I did a Firefox refresh. This is supposed to return Firefox and any add ons to their default state. According to an article on Firefox support, you are supposed to be able to do this somehow from the help/about screen. I did not see it there. Maybe its hidden from screen reader access somehow. In any case, you will have a link to doing this on the following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and
-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in Firefox 62 64 bit and I am
even hearing many audio streamd and other audio/video files. Something still doesn't seem right. It's a bit slower than it was with NVDA 2018.2 and somehow (as Commander Scott used to say on the original Star Trek series: 'Ay Captain, something doesn't feel right about the ship.) I can't quite put my finger on it, but pages load slower and arrow key navigation seems sluggish at times just a bit and on other more cluttered pages somewhat more. I am guessing, but I wonder if somehow, when the accessibility feature of Firefox is allowed under tools/options/privacy and security, that in some way, some installations of NVDA can subtly change some DLL files or other related files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"











Re: firefox crash with NVDA 2018.3

Heaven Botma <heaven@...>
 

Hi

 

I am really not sure which Windows 10 and FireFox I am using.  If I may ask a silly question: How do you find out if it is the 32 BIT or 64BIT version?

 

Kind regards

 

Heaven Botma

Programme Co-ordinator | Program Koördineerder

20 Adderley Street, Worcester

T 023 348 7616 F 086 415 6835

www.innovationfortheblind.org

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 10:33
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Are you using 32-bit Windows or 64-bit, and 32 or 64-bit Firefox?  If you are using 64-bit Windows, then switch to the 64-bit version of Firefox.  There do seem to be issues with 32-bit Firefox though.

 

On Wed, Sep 19, 2018 at 6:18 PM Heaven Botma <heaven@...> wrote:

Dear List

It is definitely an issue between the new version of NVDA and the new version of FireFox.  I installed an older version of NVDA, and FireFox works perfectly again.

Kind regards



Heaven Botma
Programme Co-ordinator | Program Koördineerder
20 Adderley Street, Worcester
T 023 348 7616 F 086 415 6835
www.innovationfortheblind.org

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian's Mail list account via Groups.Io
Sent: Wednesday, 19 September 2018 09:07
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

Yes this also gels with my feelings about people not knowing about the beta testing or not doing any, so never see the issue till the main update. What is needed is a post encouraging more people to try the code while its being developed, even as a portable version, so they still have their installed copy.That way a lot more feedback could be gotten and the other reason why it might have not been spotted is the generally unfriendly nature of the reporting system and the  fact that there is nobody who actually feeds back in the list if a gather problem has been confirmed to keep people alerted of what the state of play is.
 Brian

bglists@...
Sent via blueyonder.
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----- Original Message -----
From: "Gene" <gsasner@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 6:28 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Quentin and all

Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report
that it works properly?  I suspect this is a general problem with that
combination but that since the number of people using that combination is
rather small and since the update has been out for only about a day, we
haven't gotten many reports, at least yet.

Gene
----- Original Message -----

From: Jim Pipczak
Sent: Tuesday, September 18, 2018 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Q,



I have a 32 bit version of Windows 10  and using the latest Firefox that I
upgraded last night. The 18.3 version of NVDA does indeed crash every time.



Thanks,

Jim







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin
Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3



Hi Mary,



No, all feedback is good, and indeed it does indicate what I suspected -
there likely is some kind of issue at play, but it isn't affecting EVERYONE
who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear
if you do have any issues though.



Regards

Quentin.



On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

  I think I’m going to muddy the waters. I also have the 32-bit version of
Firefox, and I just upgraded to the newest NVDA. I am running the latest
stable windows, which I think is 1803? And sure enough, after installing
NVDA, I had Firefox already open. When I altered to it, I got a crash.
However, when I started fire fox again, it worked fine and has continued to
do so. It’s only been a couple of webpages. And I still need to reboot the
computer after the installation of  nvDA. But it’s interesting that aside
from the initial single crash, it worked.
  Mary
  > On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
  >
  > Hi,
  >
  >
  > I also had major issues with the newest NVDA and Firefox.
  >
  >
  > I am running a 32 bit Firefox, latest version, on the 32 bit version of
windows 10. Firefox crashes each time it's launched.
  >
  >
  > But, after reverting back to the previous version of NVDA, this never
occurs, not once.
  >
  >
  > ~Ann
  >
  >
  >
  >
  >> firefox crash with NVDA 2018.3
  >> From: Clive Pallett
  >> Date: Tue, 18 Sep 2018 18:55:52 EDT
  >> Hello everyone,
  >> I updated NVDA to 2018.3 and tried to launch firefox.  The crash
reporter screen came up and I tried to start a new session without result.
I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does
when running NVDA 2018.2 which I was running before.  I have the
installation file of the former version on my laptop so used that.  I
noticed someone else having issues with firefox with NVDA 2018.3.  Is this a
problem with firefox or with NVDA?
  >> I will continue with NVDA 2018.1.1 until I can download the latest
version and hope the issue with firefox is sorted.
  >> Best wishes,
  >> Clive Pallett
  >
  >
  >
  >










--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org







The history, culture, diversity and value of all Aboriginal and Torres
Strait Islander peoples are recognised, acknowledged and respected.














 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Update On Firefox Crashing Issue

JM Casey <crystallogic@...>
 

Nice. Thanks for filling in the gap.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kwork
Sent: September 19, 2018 8:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Update On Firefox Crashing Issue

Help menu

Restart with Add-ons Disabled…

restart when prompted

When firefox restarts, you can choose then to either "Start in Safe Mode" or refresh Firefox. Refreshing will put Firefox in its default state and move your old profile folder to the desktop.

Travis.

On 9/18/2018 7:20 PM, JM Casey wrote:
I refreshed Firefox over the weekend to see if it would solve my own issue (still seems like a JAWS problem on my end and not an NVDA one). It didn't. However you can definitely do this refresh from within the options screen. Can't remember exactly where it's found; it's in there somewhere though.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron
Canazzi
Sent: September 18, 2018 9:58 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] Update On Firefox Crashing Issue

Hi Group,


I am now running the Firefox 64 bit version of Firefox on my 64 bit Windows 10 system. (Is there a 32 bit version of Windows 10?) In any case, I was still getting periodic crashes and lock ups. I did a Firefox refresh. This is supposed to return Firefox and any add ons to their default state. According to an article on Firefox support, you are supposed to be able to do this somehow from the help/about screen. I did not see it there. Maybe its hidden from screen reader access somehow. In any case, you will have a link to doing this on the following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and
-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in Firefox 62 64 bit and I am
even hearing many audio streamd and other audio/video files. Something still doesn't seem right. It's a bit slower than it was with NVDA 2018.2 and somehow (as Commander Scott used to say on the original Star Trek series: 'Ay Captain, something doesn't feel right about the ship.) I can't quite put my finger on it, but pages load slower and arrow key navigation seems sluggish at times just a bit and on other more cluttered pages somewhat more. I am guessing, but I wonder if somehow, when the accessibility feature of Firefox is allowed under tools/options/privacy and security, that in some way, some installations of NVDA can subtly change some DLL files or other related files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"








Re: Update On Firefox Crashing Issue

Kwork
 

Help menu

Restart with Add-ons Disabled…

restart when prompted

When firefox restarts, you can choose then to either "Start in Safe Mode" or refresh Firefox. Refreshing will put Firefox in its default state and move your old profile folder to the desktop.

Travis.

On 9/18/2018 7:20 PM, JM Casey wrote:
I refreshed Firefox over the weekend to see if it would solve my own issue (still seems like a JAWS problem on my end and not an NVDA one). It didn't. However you can definitely do this refresh from within the options screen. Can't remember exactly where it's found; it's in there somewhere though.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: September 18, 2018 9:58 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] Update On Firefox Crashing Issue

Hi Group,


I am now running the Firefox 64 bit version of Firefox on my 64 bit Windows 10 system. (Is there a 32 bit version of Windows 10?) In any case, I was still getting periodic crashes and lock ups. I did a Firefox refresh. This is supposed to return Firefox and any add ons to their default state. According to an article on Firefox support, you are supposed to be able to do this somehow from the help/about screen. I did not see it there. Maybe its hidden from screen reader access somehow. In any case, you will have a link to doing this on the following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in
Firefox 62 64 bit and I am even hearing many audio streamd and other audio/video files. Something still doesn't seem right. It's a bit slower than it was with NVDA 2018.2 and somehow (as Commander Scott used to say on the original Star Trek series: 'Ay Captain, something doesn't feel right about the ship.) I can't quite put my finger on it, but pages load slower and arrow key navigation seems sluggish at times just a bit and on other more cluttered pages somewhat more. I am guessing, but I wonder if somehow, when the accessibility feature of Firefox is allowed under tools/options/privacy and security, that in some way, some installations of NVDA can subtly change some DLL files or other related files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"







Re: NVDA 2018.3

anthony borg
 

Hi quentin

It failed caused by an error I did by mistake during the installation. Apologies I didn’t mentioned that in my previous email.

With thanks in advance

Anthony

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 19 September 2018 03:28
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3

 

Hi Anthony,

 

Did it fail with an error or because the file was corrupt (didn't download properly)?

 

You can redownload it from: https://www.nvaccess.org/download/ (select "Skip donation this time" unless you want to make a donation, and you don't need to enter an email address).

 

Otherwise, a couple of reasons it might start installing and then fail:

- Windows displays a User Account Control dialog - a dialog that appears in front of everything else which you need to respond to by pressing "Yes" for the install to continue - sometimes it appears behind everything else and you need to alt+tab to it.  If you don't respond within 30 seconds or so, it will automatically fail.

 

- If you have "Controlled Folder Access" turned on in Windows 10, it will install, but it will fail to create the desktop shortcut and so show a failure error.

 

Otherwise, if you keep encountering it, if you could give me more information, I'd be interested in trying to get to the bottom of it.

 

Regards

 

Quentin.

 

On Wed, Sep 19, 2018 at 11:22 AM anthony borg <anthonyborg001@...> wrote:

Hi quentin

While I was doing the installation of NVDA 2018.3 it failed. Could you please tell me from where I can get it to install it?

With thanks in advance

Anthony  

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 19 September 2018 02:33
To: nvda@nvda.groups.io
Subject: NVDA 2018.3

 

A couple of things to check first:

- Have you restarted the computer after updating NVDA?  If not, please try that first.

- Try restarting NVDA with addons disabled and see if the Firefox issues recur. - If so, check for latest versions of all your add-ons, and failing that, please let us know which is being problematic / which you have enabled.

- Double check that you can in fact start firefox without NVDA 2018.3 running (either with an older version of NVDA or Narrator).

- If you can get Firefox to start (perhaps with an older version of NVDA), if you go to the address bar and type:

 

about:crashes

 

If you could get me the one of the latest crash IDs (the seemingly random string of characters), I can get Mozilla to look into it.

 

Regards

 

Quentin.

 

 

On Wed, Sep 19, 2018 at 9:52 AM ann <tate886@...> wrote:

Hi,


I also had major issues with the newest NVDA and Firefox.


I am running a 32 bit Firefox, latest version, on the 32 bit version of
windows 10. Firefox crashes each time it's launched.


But, after reverting back to the previous version of NVDA, this never
occurs, not once.


~Ann




> firefox crash with NVDA 2018.3
> From: Clive Pallett
> Date: Tue, 18 Sep 2018 18:55:52 EDT
> Hello everyone,
> I updated NVDA to 2018.3 and tried to launch firefox.  The crash
> reporter screen came up and I tried to start a new session without
> result.  I have reverted to NVDA 2018.1.1 and firefox loads normally. 
> It also does when running NVDA 2018.2 which I was running before.  I
> have the installation file of the former version on my laptop so used
> that.  I noticed someone else having issues with firefox with NVDA
> 2018.3.  Is this a problem with firefox or with NVDA?
> I will continue with NVDA 2018.1.1 until I can download the latest
> version and hope the issue with firefox is sorted.
> Best wishes,
> Clive Pallett



 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Keeping NVDA from saying "selected" after switching to a new gridcell?

Quentin Christensen
 

Hi Brandon,

I don't have an answer for you, except to say that I can reproduce the same thing, and I've filed an issue for it on our issue tracker: https://github.com/nvaccess/nvda/issues/8766

Kind regards

Quentin.


On Wed, Sep 19, 2018 at 8:52 PM Brandon Keith Biggs <brandonkeithbiggs@...> wrote:
Hello,
GSheets has a new Braille View that uses aria grid. I would love to use this mode with NVDA, but every time I move to a new cell, NVDA says: "selected" after the cell contents and before the coords.
how do I turn this "selected" off? I don't need to know the cell I'm on is selected.
The only time when the cell under my cursor is not selected is when there is a multiselect mode where you press space to select cells and arrow keys to move around the cells. I don't see this very often, so would prefer "select" is off by default.
Thanks,



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Waterfox works with NVDA

JM Casey <crystallogic@...>
 

Interesting thoughts. Thanks.

But of course, Firefox Quantum is not inaccessible; NVDA quite nicely got up to speed and I was even able to use version 57 with it for a time.
Not so with jAWS, where there still seem to be problems.
It is rather unfortunate about the add-ons, though.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shaun Everiss
Sent: September 19, 2018 3:21 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Waterfox works with NVDA

The quantom engine itself is not a bad thing.

But the fact to fix security they block direct access to windows well thats debaitable.

Put it this way, 16 bit stuff especially old dos stuff trying to access the hardware directly.

There can be issues with windows because of that.

Before that, software used to get in other software's way.

The issue now though is that just about everything ie registry, standard windows controls and accessibility libs need direct access, now just about every addon author has to write their own interface.

Thats why firefox quantom is totally inaccessible.

Its a security trade off there is no solution, I understand why they do it even aplord them for doing so but its a trade off.

Waterfox will use classic addons as well as the new quantom engine and the web extention apis.

So in short we should be able to run both libraries eventually.

Sadly older addons as long as they will be available like noscript will continue but newer ones will not work but eventually waterfox will go quantom.

But will continue using classic libraries as well as the new ones.

So in theory we should be able to run most of everything.

Think of windows 10 linux or vmware or talking dosbox or something like that.

There will probably be a few limitations.

Its unknown what those are.

However this is a community developed project based on the mozilla code without all the extra mozilla addons etc.

Sadly its also indicated it can't stay in the happy place it is now because the current engine has limitations.

With thunderbird quantom, addons are just not accessible at all.

Thats fine because I never used them and I find most of the rest of the engine actually usable.

I'd like the addons to work but chances are I wouldn't be accessing them anyway.



On 9/19/2018 7:11 PM, Brian's Mail list account via Groups.Io wrote:
Yes I have to say this is a cleaner faster browser altogether from the
64 bit standpoint but anyone running 32 bit windows cannot use it, as
its been optimised for the 64 bit system and that may well be why its
snappier generally. They say they are inheriting all the classic add
ons so we assume from that that they have no intention of going Quantum,.

They are seemingly attacking any security issues through other means.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Clive Pallett"
<clive.pallett@...>
To: "NVDA" <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:46 AM
Subject: [nvda] Waterfox works with NVDA


Hello everyone,

Further to my previous post, I noticed that Waterfox was recommended
as an alternative browser to Mozilla Firefox. I have installed
Waterfox 56.2.3 and updated NVDA to 2018.3 and Waterfox works fine.
If anything, it loads faster than Firefox and takes me straight to
Google, my preferred home page.

Best wishes,

Clive Pallett









Re: winamp interesting news

JM Casey <crystallogic@...>
 

Haha, wow...can't say I ever got an error message like that.

The plugins were myriad but I never used many of them at one time.
Recently I uninstalled another couple that came with the programme because
for some reason it was taking forever to load.
Works like a charm again now.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shaun Everiss
Sent: September 19, 2018 6:30 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] winamp interesting news

Well I really want winamp's plugin database to come back.

Well more than that.

I want the database to stop being crap.

Now winamp is not crap and its plugins are not crap but there is a lot of or
were a lot of outdated things there.

One thing I really did hate, was that from time to time, an plugin would
need updating, that was fine, you load another version of winamp.

Winamp crashes.

But it crashes like this.

Winamp has stopped responding because it has.

Your computer needs a good reformat, please send an error to microsoft then
reformat.

Or crash with a lot of junk or not even start.

The only way to fix this was to.

1.  copy out all the plugins, reinstall the normal ones.

And slowly copy things in till the crash then noting that down, then copying
the rest in.

Finally search the net to find the updates which wasn't hard by any means.

I do think something like winamp can not start because files are out of date
and then make a log of them or update them or something.

At least if its logged I can find and update the files or get something
different.

It didn't happen a lot, but because you never knew what was outdated it took
you at least an hour to find what was not compatible.

Once you knew what it was, you could find  and install the new plugins in 5
minutes and winamp worked afterwards to.

Its just about the only thing I disliked.

It didn't happen that often about 5 times during its life I had to update a
few plugins but I still didn't like it.



On 9/19/2018 10:07 PM, Clare Page wrote:
Hi!

Good to hear that there are finally plans to update Winamp. I'm currently
happy with version 5.66, but if the future version turns out to be
accessible and just as good, if not better, I'll update. At the moment
it's
just a case of wait and see what happens and what the new update is like,
and whether it will be accessible with NVDA of course.

Bye for now!

From Clare


From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of JM
Casey
Sent: mardi 18 septembre 2018 00:14
To: nvda@nvda.groups.io
Subject: Re: [nvda] winamp interesting news



It'll be interesting to see what further functionality a new version
offers.




From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Lino Morales
Sent: September 17, 2018 6:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] winamp interesting news



I can't wait thill Winamp makes a come back. I hope its still accessible
also.



Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
Windows
10



_____

From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of JM Casey
<crystallogic@...>
Sent: Monday, September 17, 2018 6:04:12 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] winamp interesting news



That is indeed interesting. Still using (and happy with) v5.666 on Windows
10. I'll definitely consider upgrading to a version 6 at some point if
things go well.



-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shaun Everiss
Sent: September 17, 2018 5:22 PM
To: nvda@nvda.groups.io
Subject: [nvda] winamp interesting news

Hi.

Its not officially on their website or in fact twitter, but free-codecs
has
published a page on winamp 5.8 beta, indicating that v6 will be out later
this year.

I don't know how these guys get the information before others do and while
I
havn't downloaded this version since its not official as such its worth
mentioning anyway.













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