Date   

Re: Santander UK online banking - logon problem

Clive May <clive.may@...>
 

Hi


I'v just logge din with no trouble.  The usual 2 stage process was there.  Nothing about boxes and numbers or anything.

The firs tpage asks for user number and the second for the password or pin number

On 25/09/18 21:33, Brian Crabtree wrote:
Attempts to log into the UK Santander online banking website are causing me some frustration and I wonder if anyone has mastered the challenge that I am currently failing in.

The first login page asks for my User number - it’s a plain edit field and causes no problem.

The page which comes up next asks me for 3 characters from my password and 3 from a 5-digit security number. Here is where the problem lies.

The instructions read “ Enter the following characters of your password” and “Enter the following numbers of your security code”.

Below each is a line of numbers - first, second, third, fourth, etc, which can be voiced by NVDA.

Below each line of numbers are 3 edit boxes, the placement of which determines which characters need to be entered - so, for example, there may be a blank space under first, another blank space under second, then an edit box under third, and so on.

The problem is to figure out under which numbers the edit boxes are placed, and I have run out of ideas.

Can anyone who uses Santander online banking in the UK explain to me how they get round this problem, to complete the login?

Brian Crabtree


Re: nvda startup issue

Brian's Mail list account <bglists@...>
 

Looks like UIA is not being initialised for some reason.

Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Shaun Everiss" <sm.everiss@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Tuesday, September 25, 2018 5:02 AM
Subject: [nvda] nvda startup issue


Hi.

Well today I started the computer on my win7 unit.

Every so often nvda does not come up right, the systray icon does not show and I get an nvda thing showing a window.

I have to exit and restart it to get nvda to run properly.

It happens so little that I don't usually bother with it.

And it hardly happens but today I decided since people have been sending issues about nvda of late to pull it from an old log and send it over.

Its not urgent as such but here is the error anyway.

INFO - __main__ (15:54:54.257):
Starting NVDA
INFO - core.main (15:55:04.124):
Config dir: C:\Users\shaun\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (15:55:04.124):
Loading config: C:\Users\shaun\AppData\Roaming\nvda\nvda.ini
INFO - core.main (15:55:04.325):
NVDA version 2018.3.1
INFO - core.main (15:55:04.325):
Using Windows version 6.1.7601 service pack 1 workstation
INFO - core.main (15:55:04.325):
Using Python version 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018, 16:22:17) [MSC v.1500 32 bit (Intel)]
INFO - core.main (15:55:04.325):
Using comtypes version 1.1.3
INFO - synthDrivers.espeak.SynthDriver.__init__ (15:55:05.483):
Using eSpeak NG version 1.49.3 dev
INFO - synthDriverHandler.setSynth (15:55:05.684):
Loaded synthDriver espeak
INFO - core.main (15:55:05.694):
Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5
INFO - brailleInput.initialize (15:55:05.723):
Braille input initialized
INFO - braille.initialize (15:55:05.723):
Using liblouis version 3.6.0
INFO - braille.BrailleHandler.setDisplayByName (15:55:05.723):
Loaded braille display driver noBraille, current display has 0 cells.
WARNING - core.main (15:55:19.459):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (15:55:19.559):
UIAutomation: IUIAutomation
ERROR - mouseHandler.initialize (15:55:21.549):
Error retrieving initial mouse object
Traceback (most recent call last):
File "mouseHandler.pyo", line 199, in initialize
File "NVDAObjects\__init__.pyo", line 262, in objectFromPoint
File "NVDAObjects\__init__.pyo", line 202, in findBestAPIClass
File "NVDAObjects\__init__.pyo", line 197, in findBestAPIClass
File "NVDAObjects\window\__init__.pyo", line 103, in getPossibleAPIClasses
File "_UIAHandler.pyo", line 355, in isUIAWindow
AttributeError: 'UIAHandler' object has no attribute 'UIAWindowHandleCache'
INFO - core.main (15:55:43.529):
NVDA initialized





BBC Web site has been changed again

Brian's Mail list account <bglists@...>
 

It seems dear reader that the bbc web site even for people in the UK is asking you to log in, but my credentials are regected. After some messing about it seems unable to be satisfied. it took my re registration then asked me to sign in, and then said it was invalid as it needed a character which was not a letter. So back we go and try re registering and add a number we then get invalid characters in your password.
I know its probably not NVDA related unless my computer is sending something not told to me, but this is merely the radio I player, a service in the UK which has no age limit or licence requirements and used, until today be just accessible and palyayable.
Why web sites seem to think they can mess people about I have no idea.
It wants age date of birth post code etc, which is silly for radio catch up.
This has also stopped the Web Ie utility from working as well as it cannot download the program list any more.
I do sometimes winder if those who build site think before they do stuff.
I also understand that the new site from my energy supplier is now completely inaccessible as well.
Oh its no my day. Amazon Echo went off line about 9 am and is still down.
I think I'll go for a lie down.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
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Re: NVDA remote server refusing to auto start on debian8, any ideas?

Patrick ZAJDA
 

Hello,

Why don't you use systemd?
sudo systemctl start NVDARemoteServer.service
The debian package install it, if this is not the case look for the path
to the PID file in /etc/nvdaremote.conf
It should be: /var/run/NVDARemoteServer/NVDARemoteServer.pid

Hop this helps.

Le 26/09/2018 à 10:53, Mobeen Iqbal a écrit :
Hello Everyone.


I am new here, so please forgive me if this has been covered before. I
am trying to get the NVDA remote server available on git hub running on
my server running debian8 Jessie.


I have done the  following to get version 1.8 installed and running, but
debian still refuses to automatically start the server on boot. I am
executing all commands as root.


git clone https://github.com/jmdaweb/NVDARemoteServer.git


cd NVDARemoteServer/debian8


sudo chmod +x build.sh


sudo ./build.sh


sudo dpkg -i nvda-remote-server_1.8.deb


sudo NVDARemoteServer enable


In the past, the above commands have worked fine on debian7. Running the
latest versions of all packages available for jessie. Anyone have any
ideas on what else I can try?


Cheers,


Mo.





Re: NVDA remote

 

Well, you and the client can keep coppies of your keys though to be honest especially if you autoconnect to something, your system should be password protected so no one can get access to the files.

Sadly there is no way to secure the text files themselves, for autoconnections.

If the files got encripted maybe it would be more secure.

If a key never changes, a zipped protected file would be fine to save them I guess.

However, for safety's sake I'd always use the random key generator, each time you start a new session your client will need you to say a random key back to them.

Its how all the major support people do it including microsoft, I have seen especially with all the computer scams that 4 keys need to be entered in boxes for extra security.

On 9/26/2018 7:30 PM, Robert Doc Wright godfearer wrote:
I would like suggestions for best practices for remembering clients keys when using nvda remote options.
***
***
Something to think about, Since God has forgiven it, who are you to keep picking it back up!



Re: NVDA remote server refusing to auto start on debian8, any ideas?

Christian Schoepplein
 

Hi,

On Wed, 26 Sep 2018 09:53:03 +0100, Mobeen Iqbal wrote:

I am trying to get the NVDA remote server available on git hub
running on my server running debian8 Jessie.
Are there any errors in the logs or can the server be executed in debug mode to get more information? Without an error message or more detailed logs it is hart to find the problem...

Cheers,

Schoepp


NVDA remote server refusing to auto start on debian8, any ideas?

Mobeen Iqbal
 

Hello Everyone.


I am new here, so please forgive me if this has been covered before. I am trying to get the NVDA remote server available on git hub running on my server running debian8 Jessie.


I have done the  following to get version 1.8 installed and running, but debian still refuses to automatically start the server on boot. I am executing all commands as root.


git clone https://github.com/jmdaweb/NVDARemoteServer.git


cd NVDARemoteServer/debian8


sudo chmod +x build.sh


sudo ./build.sh


sudo dpkg -i nvda-remote-server_1.8.deb


sudo NVDARemoteServer enable


In the past, the above commands have worked fine on debian7. Running the latest versions of all packages available for jessie. Anyone have any ideas on what else I can try?


Cheers,


Mo.


NVDA remote

Robert Doc Wright godfearer
 

I would like suggestions for best practices for remembering clients keys when using nvda remote options. 
***
***
Something to think about, Since God has forgiven it, who are you to keep picking it back up!


2018.3.2 double speech in windows10 mail

Alexandre Alves Toco
 

Hi all.

While the e-mail I forwarded to demonstrate the problem is in portuguese,, I hope it could help.

The problem is:

If I read this e-mail using the arrow Keys in the mail app, some sentences are double read. It happens also with the first link. 

However, if I use the tab key to navigate the links, the first link  is speaked correctly.

I also accessed gmail through google schrome and read the e-mail there. The sentences are not duplicated.

 

I guess it is related to the e-mail’s format (it has tables).

 

 

Enviado do Email para Windows 10

 

De: Americanas.com
Enviado:terça-feira, 25 de setembro de 2018 11:44
Para: alexandretoco@...
Assunto: Confirme se você já recebeu seu produto

 

Este é um e-mail automático, não é necessário respondê-lo.

Olá, Alexandre Alves Tôco.
Queremos ajudá-lo se você teve algum problema com a sua compra.

Você recebeu o produto?

Sim

Não

 

Pedido 02-676198462 - Entrega 01

 

Headphone Com Microfone E Controle De Volume USB 2.0 Df-55

Vendido por MINI MUNDO ELETRO
e entregue por Americanas

Qtd
1

Se você não responder esta pergunta até o dia 01/10/2018, vamos considerar que seu produto foi entregue.

Acesso rápido a atualizações do seu pedido?

Rastreie sua entrega, tire dúvidas e ainda avalie seus produtos.

Minha conta

Minha conta

 


Re: NVDA 2018.3.2 is out!

Mr. Wong Chi Wai, William <cwwong.pro@...>
 

Thanks.

Quentin Christensen 於 26/9/2018 16:48 寫道:

We are busy at the moment, ladies and gentlemen!

Announcing NVDA 2018.3.2 for your downloading and enjoyment.

As usual, being a "point" release, it only addresses one specific, but severe crash - this time, a crash in Google Chrome when navigating tweets on the Twitter website.

NVDA should offer the update the first time you start it tomorrow, otherwise you can manually check for updates, or head over to the regular download page to grab it: https://www.nvaccess.org/download/

Don't forget to catch up on yesterday's In-Process (also updated) and be sure you have Joseph Lee's NVDA Remote update to work with the new version: https://www.nvaccess.org/post/in-process-25-september-2018/

Kind regards

Quentin.



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 



NVDA 2018.3.2 is out!

Quentin Christensen
 

We are busy at the moment, ladies and gentlemen!

Announcing NVDA 2018.3.2 for your downloading and enjoyment.

As usual, being a "point" release, it only addresses one specific, but severe crash - this time, a crash in Google Chrome when navigating tweets on the Twitter website.

NVDA should offer the update the first time you start it tomorrow, otherwise you can manually check for updates, or head over to the regular download page to grab it: https://www.nvaccess.org/download/

Don't forget to catch up on yesterday's In-Process (also updated) and be sure you have Joseph Lee's NVDA Remote update to work with the new version: https://www.nvaccess.org/post/in-process-25-september-2018/

Kind regards

Quentin.



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


O.T.: A friend needs info on screen readers history for her thesis

Mallard
 

Hello all,

Please, forgive this O.T. This is the only list I'm on, so I thought of asking here.

A friend of mine, her ein Italy, has been assigned a thesis on the history and evolution of screen readers for Windows.

She doesn't seem to find any suitable material.

Would anyone have any suggestions as to where to look for some documentation that might help her?

I know the request is a bit vague, but that's all I ahve for now.

Thanks in advance.

Ciao,
Ollie


Re: Microsoft Word 2016 stop working.

Daniele Casarola
 

Any support for this issue?

At the same time I use also Microsoft Excel and also in this application something wrong sometime: voice stops reading when I move from cell to cell and application stop working until I don't close NVDA.

Other users have problems with Microsoft Office?

Thanks again.

Daniele.


Santander UK online banking - logon problem

Brian Crabtree
 

Thanks for the rapid reply. It was that simple!

I had been going by heading, table, list, etc as the other screens are organised in that way. I will also try tab in future. Brian


Re: Problem With Submit Button On My Banking Site

Gene
 

There is one more thing you can try.  I have no idea if it might work.  Move to the button in the usual way.  Then, turn off browse mode and press the space bar.  I doubt that will work but its one more thing to try.
 
Gene

----- Original Message -----
From: Gene
Sent: Wednesday, September 26, 2018 12:58 AM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

Insert numpad minus has nothing to do with what you are doing.  the first procedure you described is the way you move the mouse to the current position and then left click it with numpad slash.  But whether the golden Cursor might be any more successful, I don't know.  If you had a physical mouse, you might be able to click it after using numpad insert slash to move the mouse to the button and that might work.  Or you might have to actually move the physical mouse to the correct position, then click it.  I don't know which of these might work.
 
Gene
----- Original message -----
Sent: Tuesday, September 25, 2018 11:51 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

Hi Gene,


I want to make sure I am understanding this correctly.  I have been using the keystrokes insert + numpad slash when highlighting the submit button and have then pressed the numpad slash by itself to try to activate it.  I have also tried insert + numpad minus to highlight the item and have then used numpad slash by itself to try to activate it.  Am I missing something else?

Thanks again.



On 9/25/2018 11:02 PM, Gene wrote:
Developers may want to comment.
 
I call it the virtual mouse but technically, I'm not sure what it should be called.  As I understand it, whether you route the mouse with the NVDA numpad command or with the Golden Triangle, you are routing the actual thing the physical mouse moves.  You can see what you can do in this case but I wouldn't be surprised if you have to use a physical mouse and click the physical mouse.  there are times, I don't know why, when I can move the mouse with the numpad command to the right place and clicking it does nothing.  I suspect I could use a physical mouse and click it successfully instead.
 
Gene
----- Original Message -----
Sent: Tuesday, September 25, 2018 9:35 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

On Tue, Sep 25, 2018 at 10:22 PM, Gene wrote:
he golden cursor, I believe, works with the same virtual mouse as NVDA does.
Well, whatever it works with it actually moves the physical mouse pointer along with it.    The position is expressed based on the actual screen resolution, which is why if you're sharing location data you have to be sure that the screen resolution on both machines is the same and that the window in question is maximized.

When I move the mouse using Golden Cursor it moves precisely as though I were moving the mouse itself (but, of course, a bit more orderly since arrow keys are being used).
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 


-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Problem With Submit Button On My Banking Site

Gene
 

Insert numpad minus has nothing to do with what you are doing.  the first procedure you described is the way you move the mouse to the current position and then left click it with numpad slash.  But whether the golden Cursor might be any more successful, I don't know.  If you had a physical mouse, you might be able to click it after using numpad insert slash to move the mouse to the button and that might work.  Or you might have to actually move the physical mouse to the correct position, then click it.  I don't know which of these might work.
 
Gene

----- Original message -----
Sent: Tuesday, September 25, 2018 11:51 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

Hi Gene,


I want to make sure I am understanding this correctly.  I have been using the keystrokes insert + numpad slash when highlighting the submit button and have then pressed the numpad slash by itself to try to activate it.  I have also tried insert + numpad minus to highlight the item and have then used numpad slash by itself to try to activate it.  Am I missing something else?

Thanks again.



On 9/25/2018 11:02 PM, Gene wrote:
Developers may want to comment.
 
I call it the virtual mouse but technically, I'm not sure what it should be called.  As I understand it, whether you route the mouse with the NVDA numpad command or with the Golden Triangle, you are routing the actual thing the physical mouse moves.  You can see what you can do in this case but I wouldn't be surprised if you have to use a physical mouse and click the physical mouse.  there are times, I don't know why, when I can move the mouse with the numpad command to the right place and clicking it does nothing.  I suspect I could use a physical mouse and click it successfully instead.
 
Gene
----- Original Message -----
Sent: Tuesday, September 25, 2018 9:35 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

On Tue, Sep 25, 2018 at 10:22 PM, Gene wrote:
he golden cursor, I believe, works with the same virtual mouse as NVDA does.
Well, whatever it works with it actually moves the physical mouse pointer along with it.    The position is expressed based on the actual screen resolution, which is why if you're sharing location data you have to be sure that the screen resolution on both machines is the same and that the window in question is maximized.

When I move the mouse using Golden Cursor it moves precisely as though I were moving the mouse itself (but, of course, a bit more orderly since arrow keys are being used).
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 


-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Problem With Submit Button On My Banking Site

Gene
 

I don't know.  I don't know if the problem is that you can't move to the button now or if the button can't be clicked with the mouse click in your screen-reader.  I suspect it’s the second reason but I don't know.  I think you could likely click it with a physical mouse but you may want to try the Golden Cursor first.  I haven't used it so I can't discuss how to work with it.
 
Gene

----- Original Message -----
Sent: Tuesday, September 25, 2018 11:46 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

Hi Brian, Gene and group,


So would I benefit from the use of Golden Cursor?  Would it perhaps precisely locate the button and actually activate it?

Thanks.



On 9/25/2018 10:35 PM, Brian Vogel wrote:
On Tue, Sep 25, 2018 at 10:22 PM, Gene wrote:
he golden cursor, I believe, works with the same virtual mouse as NVDA does.
Well, whatever it works with it actually moves the physical mouse pointer along with it.    The position is expressed based on the actual screen resolution, which is why if you're sharing location data you have to be sure that the screen resolution on both machines is the same and that the window in question is maximized.

When I move the mouse using Golden Cursor it moves precisely as though I were moving the mouse itself (but, of course, a bit more orderly since arrow keys are being used).
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 


-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Problem With Submit Button On My Banking Site

Ron Canazzi
 

Hi Jen,


It actually says: 'submit button.'



On 9/26/2018 12:55 AM, hurrikennyandopo ... wrote:

Hi


Out of curiosity could the button be a graphic.


The reason i ask this I have seen even on my own banking website where they have used a graphic for the button and it will state graphic but acts as a button.


Or does it actually say button?


Gene nz



On 26/09/2018 2:46 PM, Brian Vogel wrote:
By the way, I just experimented with moving the mouse using Golden Cursor, and whether I left click using an actual left click on my mouse pad or number pad slash when I'm positioned over the "Reply" link to bring up the reply composition for Groups.io, or the "Reply to Group" button to send the message, both work.

The visual mouse position is the same as though I had moved it via the actual mouse pad. 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 



-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Problem With Submit Button On My Banking Site

hurrikennyandopo ...
 

Hi


Out of curiosity could the button be a graphic.


The reason i ask this I have seen even on my own banking website where they have used a graphic for the button and it will state graphic but acts as a button.


Or does it actually say button?


Gene nz



On 26/09/2018 2:46 PM, Brian Vogel wrote:
By the way, I just experimented with moving the mouse using Golden Cursor, and whether I left click using an actual left click on my mouse pad or number pad slash when I'm positioned over the "Reply" link to bring up the reply composition for Groups.io, or the "Reply to Group" button to send the message, both work.

The visual mouse position is the same as though I had moved it via the actual mouse pad. 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 



Re: Problem With Submit Button On My Banking Site

Ron Canazzi
 

Hi Gene,


I want to make sure I am understanding this correctly.  I have been using the keystrokes insert + numpad slash when highlighting the submit button and have then pressed the numpad slash by itself to try to activate it.  I have also tried insert + numpad minus to highlight the item and have then used numpad slash by itself to try to activate it.  Am I missing something else?

Thanks again.



On 9/25/2018 11:02 PM, Gene wrote:
Developers may want to comment.
 
I call it the virtual mouse but technically, I'm not sure what it should be called.  As I understand it, whether you route the mouse with the NVDA numpad command or with the Golden Triangle, you are routing the actual thing the physical mouse moves.  You can see what you can do in this case but I wouldn't be surprised if you have to use a physical mouse and click the physical mouse.  there are times, I don't know why, when I can move the mouse with the numpad command to the right place and clicking it does nothing.  I suspect I could use a physical mouse and click it successfully instead.
 
Gene
----- Original Message -----
Sent: Tuesday, September 25, 2018 9:35 PM
Subject: Re: [nvda] Problem With Submit Button On My Banking Site

On Tue, Sep 25, 2018 at 10:22 PM, Gene wrote:
he golden cursor, I believe, works with the same virtual mouse as NVDA does.
Well, whatever it works with it actually moves the physical mouse pointer along with it.    The position is expressed based on the actual screen resolution, which is why if you're sharing location data you have to be sure that the screen resolution on both machines is the same and that the window in question is maximized.

When I move the mouse using Golden Cursor it moves precisely as though I were moving the mouse itself (but, of course, a bit more orderly since arrow keys are being used).
 
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 


-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"