Date   

Re: NVDA sometimes loses control and needs to be restarted

 

I have noticed this on a system with low powered ccpu mostly, however you may have a memmory leak in your brouser, and may need to update it.

I find after chewing through some sites that there are some sites that use more memmory than they should or are badly coded and not much you can do about that.

If this is happening generally though, the first thing I'd probably do is check for broken fans and dust.

I'd also check and see what is loaded at startup and what you absolutely need to run in the background, background apps, etc.

Skype, alexa and a few other massive apps use resources like crazy.

In certain situations my system can become quite unstable when I have 1 or 2 or several large apps open for an extended period so I usually don't do this even on my new ish workstation.

You could have a bad drive, I guess, bad ram or though these usually do more than bog the system.

You could have a bad os install, but if windows is that bad constantly it may not be windows.

Of course you won't know till you reformat and reinstall windows however if its being like this, does any other computer in the house do it.

Before fibre it was probably a line issue, I'd also check network and wireless hardware, restart the router, and go to speedtest.net/apps/cli and run speedtest -p no on all connections to get the upload and download speed for each.

Depending what that is it could be the network or wireless channel but unlikely.

My thing would be failing hardware of some sort, check firmware and driver updates and see what we see.

It could also be a slow burn in the cpu or power supply or a stuck fan blade, you need sightlings to look in the box physically but any slow burn could end up with a dead box with no recovery either as a client I had found out the hard way.

On 10/12/2019 11:55 pm, Vincent Le Goff wrote:
Hi everyone,


This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.


When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.


Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!


Thanks,


Vincent



.


Re: vocalizer expresssive voices

Chris
 

If you go to the nvda menu > code factory > code factory vocalizer

A dialog should open then go to the voices tab and download from there

 

From: Don H
Sent: 10 December 2019 17:54
To: nvda@nvda.groups.io
Subject: [nvda] vocalizer expresssive voices

 

Ok I downloaded and installed the trial of the code factory vocalizer

voices for python 3 and I am liking what I am hearing. One question I

have is how to install more voices after the initial install?

Thanks

 

 

 

 


vocalizer expresssive voices

Don H
 

Ok I downloaded and installed the trial of the code factory vocalizer voices for python 3 and I am liking what I am hearing. One question I have is how to install more voices after the initial install?
Thanks


Re: NVDA sometimes loses control and needs to be restarted

Luke Davis
 

On Tue, 10 Dec 2019, Luke Davis wrote:

If you are running NVDA stable (2019.2.1, for example), you can do this. I believe it doesn't work in the beta currently.
Disregard that comment--I forgot that touch support isn't available in portables, which is how I was running the beta.

Luke


Re: NVDA sometimes loses control and needs to be restarted

Luke Davis
 

Molly

An idea comes to mind as something to try for you.
If you are running NVDA stable (2019.2.1, for example), you can do this. I believe it doesn't work in the beta currently.

If you press NVDA+n, p, n, you will be able to remap gestures. If you press M, you should be on "miscellaneous". Expand that with right arrow, and go down to "restart NVDA".
If you expand that, then tab to add and press it, you will be able to enter a gesture.

You can use whatever you want, but I used a three finger triple tap to test this.
After you perform the gesture, A two item menu appears asking for touch mode. Choose the top one (the one that doesn't say object mode), and press enter.
Then tab to OK and press it.

Then, the next time your keyboard stops responding, try that gesture (three finger triple tap in my example).
NVDA should restart.

I am curious if that fixes your keyboard problem.

I suspect it won't, but it would be nice to eliminate the variable.

Luke

On Tue, 10 Dec 2019, molly the blind tech lover wrote:

Yep mine’s a laptop.
The same thing happens on my tablet, but on that device I can just disconnect the keyboard, which fixes the issue.


Re: curious about NVDA and it's behavior in different browsers.

Rosemarie Chavarria
 

Hi, Ken,


I don't know for sure but it could be internet explorer. I've switched to firefox now.


Rosemarie



On 12/10/2019 5:53 AM, ken lawrence via Groups.Io wrote:

Hi list there is something very frustrating that happens from time to time on internet explorer.  When I’m on Facebook browsing my notifications from time to time there is one regular poster to one of the groups I’m in who posts these quizzes to the group.  They are indicated by a musical notes Icon. For some reason that icon link is broken into pieces.  Trying to read the notification when this happens is impossible.  That icon was there a total of 26 time.  Have done the same thing on chrome and can verify there is only one link there.  What is happening and is there anything that can be done to correct this?  Am not sure if this is an NVDA issue or a browser issue.  Any thoughts. 

 

Sent from Mail for Windows 10

 


vocalizzer expressive voices

Don H
 

Are the Vocalizer Expressive voices ready for use with NVDA 2019.3? If so are they working well at this point and where is the best place to purchase them? I live in the United States if it makes any difference.
Thanks


Re: NVDA sometimes loses control and needs to be restarted

Sarah k Alawami
 

I have 32 gigs of ram and a 4.0 ghz processer that is over clocked sometimes when I want it to be. By the way it does not matter, nvda will sometimes do this. It's very odd.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on youtube, twitch and mixer. Thanks Restream staff.

Finally, to become a patron and help support the podcast go here

On 10 Dec 2019, at 7:49, Vincent Le Goff wrote:

Luke's summary is accurate.  I was about to point out that this is not a "lose focus problem", but a "lose control problem" as I put it.  Indeed, all the key gestures that should trigger NVDA responses are ignored or handled by the system directly, as they would if NVDA weren't running at all.  Reading the previous posts, it seems that my first assertion wasn't too far from the mark: NVDA sometimes "does it" when resources get limited on the system (especially memory), that is when something takes a long time or resource to complete.  This doesn't sound like a NVDA issue, rather like a Microsoft issue placing conditions on hooks, but that's just a guess.

Yes, I do use Windows 10.  Sorry for not adding this directly in my first message, I didn't think it was relevant.  I'm using NVDA 2019.2.1 at the time, not testing the beta just yet, though it's definitely in my to-do-list.

Vincent

On 12/10/2019 4:33 PM, Luke Davis wrote:

This is not the same as NVDA losing focus, and being fixed with an alt+tab. That is an entirely different problem.

This is NVDA losing the ability to recognize all gestures.
For example, if you are in firefox, an "h" will not take you to the next heading. If you press NVDA+Q to quit NVDA, it will not happen. If you press NVDA+N to open the NVDA menu, it will not open.

Alt+tab will still have its normal Windows application switching effect, but that is not reliant on NVDA, and it doesn't fix anything.

The most reasonable way to fix this problem, is to press the NVDA launch shortcut (usually Control+Alt+N), to restart NVDA.

Gene asked:

Are those having the problem using Windows 10?  I've never had it happen in Windows 7 or XP.

Yes, I have only experienced this in Windows 10 that I can recall. Many versions of Windows 10 however, and versions of NVDA going back at least as far as 2019.1 beta, and possibly earlier.

Luke


Re: NVDA sometimes loses control and needs to be restarted

Sarah k Alawami
 

I don't have a shortcut but sometimes for me typing nvda -r does not work either when this happens. I have to actually reboot the computer.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on youtube, twitch and mixer. Thanks Restream staff.

Finally, to become a patron and help support the podcast go here

On 10 Dec 2019, at 7:33, Luke Davis wrote:

This is not the same as NVDA losing focus, and being fixed with an alt+tab. That is an entirely different problem.

This is NVDA losing the ability to recognize all gestures.
For example, if you are in firefox, an "h" will not take you to the next heading. If you press NVDA+Q to quit NVDA, it will not happen. If you press NVDA+N to open the NVDA menu, it will not open.

Alt+tab will still have its normal Windows application switching effect, but that is not reliant on NVDA, and it doesn't fix anything.

The most reasonable way to fix this problem, is to press the NVDA launch shortcut (usually Control+Alt+N), to restart NVDA.

Gene asked:

Are those having the problem using Windows 10?  I've never had it happen in Windows 7 or XP.

Yes, I have only experienced this in Windows 10 that I can recall. Many versions of Windows 10 however, and versions of NVDA going back at least as far as 2019.1 beta, and possibly earlier.

Luke


Re: NVDA sometimes loses control and needs to be restarted

Sarah k Alawami
 

I can unload nvda sort of, but even then as I stated narrator can't do the capsloc thing. I get "not a narrator command" even though it is. The next time it happens I will also grab a log and send it your way

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on youtube, twitch and mixer. Thanks Restream staff.

Finally, to become a patron and help support the podcast go here

On 10 Dec 2019, at 5:57, Gene wrote:

That may not be the same problem, since evidently, others can unload NVDA and load it again.  I suspect that your keyboard may stop responding. 
 
My one experience with one computer where this happens can't be generalized, but I have one desktop where the keyboard stops communicating with the machine sometimes.  I can unplug and reconnect the keyboard and that usually corrects the problem.  Your machine is evidently a laptop so you can't do that, of course. 
 
I don't use Windows 10 so I won't describe the procedure, but you might find it easier and faster to set the on/off button to reboot when you press it for a moment and release it, if there is such an option.
 
Gene
----- Original Message -----
Sent: Tuesday, December 10, 2019 6:51 AM
Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

Hi ☺ This occasionally happens to me as well. It's as if the keyboard stops responding. When this occurs I use the touchscreen to reboot the machine and the problem goes away.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Vincent Le Goff
Sent: Tuesday, December 10, 2019 5:55 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA sometimes loses control and needs to be restarted

Hi everyone,


This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.


When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.


Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!


Thanks,


Vincent








Re: curious about NVDA and it's behavior in different browsers.

Sarah k Alawami
 

Yeah, stop using IE and switch to edge. And then see if the problem is fixed.

Good luck.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on youtube, twitch and mixer. Thanks Restream staff.

Finally, to become a patron and help support the podcast go here

On 10 Dec 2019, at 5:53, ken lawrence via Groups.Io wrote:

Hi list there is something very frustrating that happens from time to time on internet explorer.  When I’m on Facebook browsing my notifications from time to time there is one regular poster to one of the groups I’m in who posts these quizzes to the group.  They are indicated by a musical notes Icon. For some reason that icon link is broken into pieces.  Trying to read the notification when this happens is impossible.  That icon was there a total of 26 time.  Have done the same thing on chrome and can verify there is only one link there.  What is happening and is there anything that can be done to correct this?  Am not sure if this is an NVDA issue or a browser issue.  Any thoughts. 

 

Sent from Mail for Windows 10

 


Re: NVDA sometimes loses control and needs to be restarted

Sarah k Alawami
 

I've seen this before. Even narrator loses the narrator key when tha thappens. Saw it with 1903 and 1909 just recently. I had a memmory leak and. a program had crashed and nvda and narrator lost control of their keys. It was odd. Another time I think it just happened out of the blue. I could not get a log because of corse, the nvda key was not working.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on youtube, twitch and mixer. Thanks Restream staff.

Finally, to become a patron and help support the podcast go here

On 10 Dec 2019, at 2:55, Vincent Le Goff wrote:

Hi everyone,

This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.

When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.

Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!

Thanks,

Vincent


Re: NVDA sometimes loses control and needs to be restarted

Vincent Le Goff <vincent.legoff.srs@...>
 

Luke's summary is accurate.  I was about to point out that this is not a "lose focus problem", but a "lose control problem" as I put it.  Indeed, all the key gestures that should trigger NVDA responses are ignored or handled by the system directly, as they would if NVDA weren't running at all.  Reading the previous posts, it seems that my first assertion wasn't too far from the mark: NVDA sometimes "does it" when resources get limited on the system (especially memory), that is when something takes a long time or resource to complete.  This doesn't sound like a NVDA issue, rather like a Microsoft issue placing conditions on hooks, but that's just a guess.


Yes, I do use Windows 10.  Sorry for not adding this directly in my first message, I didn't think it was relevant.  I'm using NVDA 2019.2.1 at the time, not testing the beta just yet, though it's definitely in my to-do-list.


Vincent

On 12/10/2019 4:33 PM, Luke Davis wrote:
This is not the same as NVDA losing focus, and being fixed with an alt+tab. That is an entirely different problem.

This is NVDA losing the ability to recognize all gestures.
For example, if you are in firefox, an "h" will not take you to the next heading. If you press NVDA+Q to quit NVDA, it will not happen. If you press NVDA+N to open the NVDA menu, it will not open.

Alt+tab will still have its normal Windows application switching effect, but that is not reliant on NVDA, and it doesn't fix anything.

The most reasonable way to fix this problem, is to press the NVDA launch shortcut (usually Control+Alt+N), to restart NVDA.

Gene asked:

Are those having the problem using Windows 10?  I've never had it happen in Windows 7 or XP.
Yes, I have only experienced this in Windows 10 that I can recall. Many versions of Windows 10 however, and versions of NVDA going back at least as far as 2019.1 beta, and possibly earlier.

Luke


Re: NVDA sometimes loses control and needs to be restarted

molly the blind tech lover
 

Yep mine’s a laptop.

The same thing happens on my tablet, but on that device I can just disconnect the keyboard, which fixes the issue.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, December 10, 2019 8:58 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

 

That may not be the same problem, since evidently, others can unload NVDA and load it again.  I suspect that your keyboard may stop responding. 

 

My one experience with one computer where this happens can't be generalized, but I have one desktop where the keyboard stops communicating with the machine sometimes.  I can unplug and reconnect the keyboard and that usually corrects the problem.  Your machine is evidently a laptop so you can't do that, of course. 

 

I don't use Windows 10 so I won't describe the procedure, but you might find it easier and faster to set the on/off button to reboot when you press it for a moment and release it, if there is such an option.

 

Gene

----- Original Message -----

Sent: Tuesday, December 10, 2019 6:51 AM

Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

 

Hi This occasionally happens to me as well. It's as if the keyboard stops responding. When this occurs I use the touchscreen to reboot the machine and the problem goes away.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Vincent Le Goff
Sent: Tuesday, December 10, 2019 5:55 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA sometimes loses control and needs to be restarted

Hi everyone,


This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.


When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.


Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!


Thanks,


Vincent







Re: NVDA sometimes loses control and needs to be restarted

Luke Davis
 

This is not the same as NVDA losing focus, and being fixed with an alt+tab. That is an entirely different problem.

This is NVDA losing the ability to recognize all gestures.
For example, if you are in firefox, an "h" will not take you to the next heading. If you press NVDA+Q to quit NVDA, it will not happen. If you press NVDA+N to open the NVDA menu, it will not open.

Alt+tab will still have its normal Windows application switching effect, but that is not reliant on NVDA, and it doesn't fix anything.

The most reasonable way to fix this problem, is to press the NVDA launch shortcut (usually Control+Alt+N), to restart NVDA.

Gene asked:

Are those having the problem using Windows 10?  I've never had it happen in Windows 7 or XP.
Yes, I have only experienced this in Windows 10 that I can recall. Many versions of Windows 10 however, and versions of NVDA going back at least as far as 2019.1 beta, and possibly earlier.

Luke


Re: NVDA sometimes loses control and needs to be restarted

Luke Davis
 

You're not the only one to ever see it. I have had it happen many times, though not even as predictably as yours, and primarily in Firefox.
I have always, without fail, been in a hurry, and been unable to take the time to save a debug log to try to track the problem down later.

Luke

On Tue, 10 Dec 2019, Vincent Le Goff wrote:

This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.

When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.

Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!


Re: NVDA sometimes loses control and needs to be restarted

Jimmy Vonderlinden
 

I only experience this when playing alter aeon with the Mush Z client, especially when there is lots of text to be read at once. Using win 10 with the one core voices


Re: curious about NVDA and it's behavior in different browsers.

Gene
 

Perhaps you wouldn't have this problem if you uncheck use screen layout where supported.  If you uncheck it, every link will appear on its own line.  It may also be true of buttons.  Use screen layout where supported, I feel very strongly, shouldn't be the default. 
 
Gene

----- Original Message -----
Sent: Tuesday, December 10, 2019 8:29 AM
Subject: Re: [nvda] curious about NVDA and it's behavior in different browsers.

that is strange. What keys are you using to navigate to these links, are you using tab or up and down arrow keys?  I have almost the same type of thing happen when I use the twitter website with microsoft edge.  When reading tweets the reply retweet etc buttons will all be read as one chunk making it impossible to hit enter on them. The way I get around it is, I use left and right to get to the button I want than I press enter and that works. Maybe you should try that for your problem. Hope it helps Ken


Re: curious about NVDA and it's behavior in different browsers.

Jimmy Vonderlinden
 

that is strange. What keys are you using to navigate to these links, are you using tab or up and down arrow keys?  I have almost the same type of thing happen when I use the twitter website with microsoft edge.  When reading tweets the reply retweet etc buttons will all be read as one chunk making it impossible to hit enter on them. The way I get around it is, I use left and right to get to the button I want than I press enter and that works. Maybe you should try that for your problem. Hope it helps Ken


Re: NVDA sometimes loses control and needs to be restarted

Gene
 

That may not be the same problem, since evidently, others can unload NVDA and load it again.  I suspect that your keyboard may stop responding. 
 
My one experience with one computer where this happens can't be generalized, but I have one desktop where the keyboard stops communicating with the machine sometimes.  I can unplug and reconnect the keyboard and that usually corrects the problem.  Your machine is evidently a laptop so you can't do that, of course. 
 
I don't use Windows 10 so I won't describe the procedure, but you might find it easier and faster to set the on/off button to reboot when you press it for a moment and release it, if there is such an option.
 
Gene

----- Original Message -----
Sent: Tuesday, December 10, 2019 6:51 AM
Subject: Re: [nvda] NVDA sometimes loses control and needs to be restarted

Hi ☺ This occasionally happens to me as well. It's as if the keyboard stops responding. When this occurs I use the touchscreen to reboot the machine and the problem goes away.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Vincent Le Goff
Sent: Tuesday, December 10, 2019 5:55 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA sometimes loses control and needs to be restarted

Hi everyone,


This has been happening for some time, on so many computers and with so many different NVDA versions I can't believe I would be the only one to see this, and it's not a huge inconvenience, but it's strange and might be worth looking into.  Regardless of the activity sometimes NVDA "loses control".  The key hooks (the NVDA key and all the shortcuts associated with it) stop working.  Using the numeric keypad works as would without NVDA.  Pressing Caplocks, which is a NVDA key for me, triggers the CapLock function.  NVDA still works somewhat and tries to report information, but one can't open the NVDA menu, read the time, look at the window title or indeed do lots of things controlled directly by NVDA.


When does it happen?  I've tried to reproduce the issue and it's tricky.  It never seems to happen at a given time or in any given application.  All I know is that it seems to "lose control" when a lot of memory is required by other applications, which creates some kind of lag.  So this happens in a browser when the site has a lot of scripts for instance.  This can happen in Word if the document is long.  This can happen while the Windows CLI is opened and a "demanding" task is running.  This can happen when lots of update information is sent to NVDA (the message queue gets long). It happens more frequently if the machine on which NVDA runs doesn't have a lot of memory.  It sounds like a Windows lock, not NVDA's fault, but is there a workaround?  Restarting NVDA and the delay it causes isn't really annoying, but it's definitely strange.


Most important question though: has anyone noticed this problem? Or am I the only lucky one?  Does happen!


Thanks,


Vincent