Date   

Re: Donation Too nerve wracking

Sarah k Alawami
 

I remember now. I thought I did choose one time and ended up donating twice in 2 months. At the time it was not an option to do that so that took me a bit off guard. I know how to use forms well and I was not tabbing either.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on [twitch.](twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

Finally, to become a patron and help support the podcast go here

On 10 Feb 2020, at 16:27, Gene wrote:

One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

Sarah k Alawami
 

I believe i also had problems, that was way back in 2016, and I've ben a computer user since 1989 and I'm quite familiar with paypal. I also can't remember what the sticking point was either but it did drive me nuts.

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on [twitch.](twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

Finally, to become a patron and help support the podcast go here

On 10 Feb 2020, at 15:40, James Bentley wrote:

Its been so long and frustrating since  I finally stumbled through the process that I no longer remember.  And, I’m glad I forgot.

 

I have no problems at Amazon or Walmart or dozens of other sites so I stand by my opinion that the form/site could be easier.  Especially since more than a few people are having problems.

 

I agree with the lister who said that a donation page should be easier.

 

James B

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Spivey
Sent: Monday, February 10, 2020 4:58 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.

 

On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Rui Fontes
 

Yes, of course!


Best regards,

 

Rui Fontes

Tiflotecnia, Lda.


Às 00:23 de 11/02/2020, Quentin Christensen escreveu:

Rui,

We're getting inquiries about updated add-ons, can I share this link with users of the earlier versions of your Vocalizer add-on?

On Tue, Feb 11, 2020 at 8:41 AM Rui Fontes <rui.fontes@...> wrote:

Hello!


You can get a NVDA 2019.3.1 compatible version at:

https://www.tiflotecnia.net/Instal/vocalizer_expressive_driver-3.1.0.nvda-addon


It still have one or two problems, but we are taking care of them...


Best regards,

 

Costumer support

Tiflotecnia, Lda.


Às 15:23 de 10/02/2020, Ibrahim Abedrabbo escreveu:

Hello folks,

As the subject says: my vocalizer expressive 1.1 version 3.0.14 no longer works on the newly released NVDA 2019.3. I get this message indicating its incompatibility.

Vocalizer Expressive 1.1 Driver; Status: Incompatible; Version: 3.0.14; Author: Tiflotecnia, LDA

How do I correct this problem?  Where do I download the compatible drivers? Do I have to purchase the drivers again or do I qualify for an upgrade?

Any help will be appreciated.

 

Ibrahim



--
Quentin Christensen
Training and Support Manager



Re: Accessible RSS reader for Windows 10 with syncing capability

 

Hmmm the old reader.

I just use the rss page in waterfox and subscribe and download as I wish.

I'll put that in my notes.



On 11/02/2020 9:58 am, Vincent van Itallie wrote:

Hi,


Personally, I use www.theoldreader.com

I use the web based enveronment in a web browser like chrome, firefox or ms edge.

There are even some extentions for theoldreader around.


On IOS I use both Lire and fieryfeeds, but thats beyond the subject of this list, don't know how the rss frond on android is, these days.

Would love to know what other people do use rss whise.


best, Vincent.


On 2/9/2020 8:58 PM, Kostadin Kolev wrote:

Hello all,

Currently I'm using Mozilla Thunderbird as my RSS reader/client and I'm reasonably happy with it. But there is something missing in Thunderbird's client (and in Thunderbird as a whole), with which I'm not happy. And that is the syncing capability. I want my RSS client to sync my subscriptions between all of my devices (at least the ones on Windows). Thunderbird cannot do that. At least I'm not aware that it can.

So that is why I'm looking for an accessible RSS client for Windows 10 (and Android too, if possible), which is able to sync my RSS subscriptions between all of my devices. Do you know of such a program? Some time ago, I think someone posted something like that, which was fairly accessible and available for Windows 10 from the Microsoft Store. I think the poster was Joseph Lee, but I may be mistaking. But I cannot remember the name of the app in question, unfortunately.

Thanks much in advance!

______
Best wishes,
Kostadin Kolev


Re: Donation Too nerve wracking

Gene
 

One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene

----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Quentin Christensen
 

Rui,

We're getting inquiries about updated add-ons, can I share this link with users of the earlier versions of your Vocalizer add-on?

On Tue, Feb 11, 2020 at 8:41 AM Rui Fontes <rui.fontes@...> wrote:

Hello!


You can get a NVDA 2019.3.1 compatible version at:

https://www.tiflotecnia.net/Instal/vocalizer_expressive_driver-3.1.0.nvda-addon


It still have one or two problems, but we are taking care of them...


Best regards,

 

Costumer support

Tiflotecnia, Lda.


Às 15:23 de 10/02/2020, Ibrahim Abedrabbo escreveu:

Hello folks,

As the subject says: my vocalizer expressive 1.1 version 3.0.14 no longer works on the newly released NVDA 2019.3. I get this message indicating its incompatibility.

Vocalizer Expressive 1.1 Driver; Status: Incompatible; Version: 3.0.14; Author: Tiflotecnia, LDA

How do I correct this problem?  Where do I download the compatible drivers? Do I have to purchase the drivers again or do I qualify for an upgrade?

Any help will be appreciated.

 

Ibrahim



--
Quentin Christensen
Training and Support Manager



Re: Donation Too nerve wracking

hurrikennyandopo ...
 

if any where it is more on the second page I was looking at doing a lets say one off donation and on the second one in the edit area it would not let me change it from 200 to what ever I wanted to donate. Most people would stop there.


It seemed to do it from the nvaccess website for donations and from nvda for donations. I was using google chrome so will try another browser to see if there are the same results.


Gene nz


On 11/02/2020 12:40 pm, James Bentley wrote:

Its been so long and frustrating since  I finally stumbled through the process that I no longer remember.  And, I’m glad I forgot.

 

I have no problems at Amazon or Walmart or dozens of other sites so I stand by my opinion that the form/site could be easier.  Especially since more than a few people are having problems.

 

I agree with the lister who said that a donation page should be easier.

 

James B

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Spivey
Sent: Monday, February 10, 2020 4:58 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.

 

On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Problem with NVDA 19.3 and Outlook 2010

hurrikennyandopo ...
 

Hi


There has been another lady on another list with the same version you have also say the same thing.


To help NVACCESS catch these problems could you do the following.

Under the general settings in nvda set log in level to debug then apply your settings.

This should hopefully catch what is happening.

next restart nvda then go into out look and get it to try and reproduce the problem and what you have to do to make it do it please write into a email and paste the log into it.


Once you reproduced the problem in debug mode, then save the log. Save it to your desk top so it is easy to find.

The log can be found under tools then view log. there is a short cut for it but can not remember what it is at present.



Actually it is the nvda key + F1 key to bring it up then save it to the desk top then either paste into a email to nvaccess or you can do a ticket but if you do not have a account you will have to make one then fill in the fields to make a ticket at The basics of making a ticket for NVACCESS,If and when you discover a bug in NVDA, you can create a ticket and have it looked into. For a written tutorial on the basics of making a ticket for NVACCESS please visit the following link The basics of making a ticket for NVACCESS

Actually I pointed you to wards a page on my website that gives you a idea of what to do first and from there is a link to where you can do one.


If you have quentins email you might be able to send it to him and the steps to reproduce the problem along with the attachment


Gene nz

.

On 11/02/2020 12:19 pm, Sky Mundell wrote:

Hello list. I found a problem with NVDA 2019.3. When I open up outlook and I use my down arrow key, Nvda doesn’t speak the list of messages, but when I alt tab out of the inbox, and I alt tab back into the inbox, everything works. What could be causing this? This doesn’t happen in NVDA 2019.2.1.


Re: Donation Too nerve wracking

James Bentley <bentleyj1952@...>
 

Its been so long and frustrating since  I finally stumbled through the process that I no longer remember.  And, I’m glad I forgot.

 

I have no problems at Amazon or Walmart or dozens of other sites so I stand by my opinion that the form/site could be easier.  Especially since more than a few people are having problems.

 

I agree with the lister who said that a donation page should be easier.

 

James B

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Spivey
Sent: Monday, February 10, 2020 4:58 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.

 

On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

 

I see. In that case I will try and re-download the voices again. Although when I check the incompatibility list none of the voices are listed as incompatible.


On 11 Feb 2020, at 06:22, Rui Fontes <rui.fontes@...> wrote:



Hello!


If your voices are very old, they will not work, so I suggest you to download it again...


Best regards,

 

Costumer support

Tiflotecnia, Lda.


Às 23:06 de 10/02/2020, Supanut Leepaisomboon escreveu:
Hi,
The new 3.1 driver is compatible but sommehow my existing voices still doesn't work. Do I have to redownload them from the Vocalizer website or something?


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Rui Fontes
 

Hello!


If your voices are very old, they will not work, so I suggest you to download it again...


Best regards,

 

Costumer support

Tiflotecnia, Lda.


Às 23:06 de 10/02/2020, Supanut Leepaisomboon escreveu:

Hi,
The new 3.1 driver is compatible but sommehow my existing voices still doesn't work. Do I have to redownload them from the Vocalizer website or something?


Problem with NVDA 19.3 and Outlook 2010

Sky Mundell
 

Hello list. I found a problem with NVDA 2019.3. When I open up outlook and I use my down arrow key, Nvda doesn’t speak the list of messages, but when I alt tab out of the inbox, and I alt tab back into the inbox, everything works. What could be causing this? This doesn’t happen in NVDA 2019.2.1.


Re: Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 05:58 PM, Tyler Spivey wrote:
Please explain how the form is badly designed.
Uh, those having difficulty would not be able to clearly articulate what's wrong, as there clearly exists confusion.

I can't say exactly where the sticking point happens to be, but it's clearly there for enough users that it should be a concern.  This doesn't seem to be purely a problem of needing to "dumb down" or simplify the form.  Something else is at work here.

And the above comes from someone who agrees with you that the radio buttons aren't where the problem lies.  But something's off, and it's worth someone taking the time to get in touch with those having the issue to watch what it is they're doing so that the sticking point(s) can be identified.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

 

Hi,
The new 3.1 driver is compatible but sommehow my existing voices still doesn't work. Do I have to redownload them from the Vocalizer website or something?


Re: Donation Too nerve wracking

Sky Mundell
 

Yes I agree. NVDA does need to grow and prosper worldwide.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of James Bentley
Sent: Monday, February 10, 2020 2:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

Tyler Spivey
 

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

James Bentley <bentleyj1952@...>
 

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:43 PM, Jackie wrote:
Precisely, especially for a *donation* page. That is the sort of thing you wanna make easy peezy lemon squeezy.
The problem is that even what's considered easy changes.  I am now completely accustomed to paying for things by PayPal where I have to leave a page to step through the PayPal process then come back.  If a donation to NVDA doesn't actually automatically redirect back to NVAccess right into the download flow where you were, that is an implementation problem that must (or at least should, if you're smart) be fixed.

But a great deal of what was offered in the message that started this topic also clearly indicates user error.  And any time this is the case, unless the user in question is willing to acknowledge that as part of the solution you're essentially stymied no matter what you do.

I participate on many technology forums, and I see time and again gross user errors that the subject matter experts promptly identify as such, and generally without "judgment" other than it is a user error.  Many seem to take this as a personal affront rather than recognizing we all can and do make mistakes and when someone identifies that this is occurring, and that you had ought to try {insert instructions here}, that should be met with gratitude, not resistance nor throwing accusations at those trying to assist.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: nvda 2019.3 vocalizer, and remote support

Rui Fontes
 

Hello!

You can get a NVDA 2019.3.1 compatible version at:
https://www.tiflotecnia.net/Instal/vocalizer_expressive_driver-3.1.0.nvda-addon

It still have one or two problems, but we are taking care of them...

Best regards,
Costumer support
Tiflotecnia, Lda.

Às 13:26 de 10/02/2020, David Mehler escreveu:

Hello,

I just updated to nvda 2019.3 and a bunch of my addons which wouldn't
update just broke/disabled. One of them is my nuance vocalizer drivers
and synth. I'm not seeing anything on addons.nvda-project.org on this.
Another is nvda remote support. Does this addon have a 2019.3
compatible version? I just checked addons.nvda-project.org and stable
looks like it isn't, actually i'm not seeing a download for that at
all.

Suggestions welcome.

Thanks.
Dave.


Re: Donation Too nerve wracking

Gene
 

I doubt that that is generally true, based on my observation of discussions and comments on lists over a long time.  The message that started the thread was about actually filling out the form and that is what I and others concentrated on.  If implementation problems exist, they should be corrected, but I don't think that in general, when such discussions come up, implementation is the problem.  In this specific procedure, there may be such problems and it is important that they be pointed out, but almost always, when I see people discuss problems working with forms, it is either because it is actually inaccessible or unusable, or because those having problems don't know how to fill out forms effectively. 
 
Gene

----- Original Message -----
From: Jackie
Sent: Monday, February 10, 2020 3:34 PM
Subject: Re: [nvda] Donation Too nerve wracking

The problem is that too many, I think assume a lack of skill, when at
least part of the problem may indeed be due to implementation.

On 2/10/20, Gene <gsasner@...> wrote:
> You are talking about implementation.  You didn't comment on the process of
> filling out the actual fields of the form, which is what I was discussing.
> If implementation is poor, that should be addressed.
>
> Gene
> ----- Original Message -----
>
> From: Jackie
> Sent: Monday, February 10, 2020 3:09 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Donation Too nerve wracking
>
>
> Actually, the form IMO, is a little bit difficult to use, & I am a
> professional at this, both as a website hosting provider, designer,
> developer, & technician as well as a computer repair technician
> trained in computer forensics. So if you want to comment that it's a
> question of skill level in my case, then fire away, but... The problem
> is that once you pick a custom donation, go to paypal, & donate,
> you're not returned to a page w/a download link/button. What I do is
> just close everything out, go back to the check for updates page in
> the NVDA help menu, then skip the donation & download & install the
> update. But it is a little clunky, & I could see where some could find
> the whole process confusing. If nothing else, it takes far more time
> than it should.
>
> I also think that some folks would find an edit field as opposed to a
> spin edit field as a part of the fieldset for the custom donation
> radio button less confusing. I understand the number can just be
> edited, (or spun, according to operator preference), but that's not
> something everyone understands.
>
> On 2/10/20, Gene <gsasner@...> wrote:
>> Please consider the context and see what message is below the one you are
>> responding to.  the comment had nothing to do with your post.  it was
>> directed to another list member who made a comment about the form.
>>
>> In addition, it isn't a question of presenting skill challenges.  If
>> someone
>> has problems working with radio buttons, they will have problems on all
>> sorts of forms where they are used.
>>
>> There is nothing on the form that is exceptionally difficult.  In my
>> opinion, the answer is not to dumb down the form.  The answer is to
>> present
>> a link with instructions for those who don't know how to work with the
>> form.
>>  Doing everything for people leaves them unable to do anything.  Teaching
>> people increases confidence, increases their ability to do more, and will
>> help them in the future.  And that's why I sent a teaching message.
>>
>>
>> Gene
>> ----- Original Message -----
>>
>> From: David Griffith
>> Sent: Monday, February 10, 2020 2:27 PM
>> To: nvda@nvda.groups.io
>> Subject: Re: [nvda] Donation Too nerve wracking
>>
>>
>> I hesitated to make the first comment  as I knew it would attract
>> criticism
>> of the skill level of people encountering difficulties of this kind on
>> the
>> site.
>>
>>
>>
>> However for a final comment I would still say that presenting skill
>> challenges for people on a donation page seems an odd approach, even if
>> pointing this out draws some disparaging remarks  on skill levels of a
>> list
>> of this kind.
>>
>>
>>
>> I will hold on any further comment now.
>>
>> David Griffith
>>
>> From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Spivey
>> Sent: 10 February 2020 18:35
>> To: nvda@nvda.groups.io
>> Subject: Re: [nvda] Donation Too nerve wracking
>>
>>
>>
>> That's simply because you don't understand how it works. Of course the
>> custom donation button is going to do that, because you left 200 in the
>> edit
>> box before it.
>>
>>
>>
>> On 2/10/2020 10:27 AM, Robert Kingett wrote:
>>
>>   Unfortunately, the one time custom donation button leads straight to
>> PayPal with a $200 default value. NV Access should fix that at some
>> point.
>> But the bit I said about the recurring donations still stands. After
>> adjusting the value via the keyboard, that gets entered into PayPal.
>>
>>
>>
>>
>>
>>
>
>
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