Date   

Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Mallard
 

Thank you Ron,


My husband is sighted and is here, so he might help to at least we can look at it....


Ciao,

Ollie

On 18/03/2020 14:25, Ron Canazzi wrote:
Hi Mallard,

For both Firefox and Chrome, there is a checkbox under settings that says: "prevent accessibility services from accessing your browser." This should be unchecked. I thought it would be unchecked by default, but apparently, your friend's system had this item checked by default.  This would in effect render Firefox and Chrome inaccessible and useless to screen readers.

The easiest way to undo this damage is to have sighted help.  It's a simple matter of clicking tools, options, and unchecking this checkbox.

Lacking that, I believe there is something you can type at the command prompt from the edit box for search/addresses. You would have to do this all in the blind, so it wouldn't be easy.  I will look for the proper things to  type in the blind, but as of now, I seem to have misplaced the information.
Maybe someone else on list will have that information.


On 3/18/2020 6:53 AM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie





Re: Q Read alternative

Sean
 

Thanks Robert.

If they use the toolkits we know, we can send them PR. Example. WxPython.

Open source is always great 😂.

 

Sean

I'm student and programmer. I write often Python, sometimes Go and rare C++.
I can understand Turkish and English.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Robert Kingett
Sent: Wednesday, March 18, 2020 6:26 AM
To: nvda@nvda.groups.io
Subject: [nvda] Q Read alternative

 

I wanted to share an open source Q Read alternative called Bookworm. It does not have bookshare support yet, nor does it support links, and headings, or tables, but still. It's a free option. The main website is below, where you can also read the manual.

I'm adding this to the accessible apps github page when I have a moment.

https://mush42.github.io/bookworm/


Q Read alternative

 

I wanted to share an open source Q Read alternative called Bookworm. It does not have bookshare support yet, nor does it support links, and headings, or tables, but still. It's a free option. The main website is below, where you can also read the manual.

I'm adding this to the accessible apps github page when I have a moment.

https://mush42.github.io/bookworm/


Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Ron Canazzi
 

Hi Mallard,

For both Firefox and Chrome, there is a checkbox under settings that says: "prevent accessibility services from accessing your browser." This should be unchecked. I thought it would be unchecked by default, but apparently, your friend's system had this item checked by default.  This would in effect render Firefox and Chrome inaccessible and useless to screen readers.

The easiest way to undo this damage is to have sighted help.  It's a simple matter of clicking tools, options, and unchecking this checkbox.

Lacking that, I believe there is something you can type at the command prompt from the edit box for search/addresses. You would have to do this all in the blind, so it wouldn't be easy.  I will look for the proper things to  type in the blind, but as of now, I seem to have misplaced the information.
Maybe someone else on list will have that information.

On 3/18/2020 6:53 AM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie



--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Mallard
 

Hello guys,


Thanks for all these suggestions.


We alsotried Cliqz browser, which is a really nifty piece of software, by the way, withthe same result.


I-ll call her and we-ll go through all your suggestions this afternoon.


What would I do without this group___!!!


Ciao,

Ollie

On 18/03/2020 12:37, Gene wrote:
That isn’t the starting point, though the add-on should be installed.  These are classic signs that certain dll files are not registered.  Run the dll registration tool in the tools menu..  If you don’t know how to find it, ask.
Gene
----- Original Message -----
*From:* Jacob Kruger <mailto:jacob@blindza.co.za>
*Sent:* Wednesday, March 18, 2020 6:25 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Ollie, off-hand, does she have the windows  10 app essentials add-on installed - presuming she's using windows 10?

And, wouldn't expect it to behave that badly, but, that would be my starting point.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."
On 2020-03-18 12:53 PM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie




Re: Elements List not working correctly in Slack

Martin O'Sullivan
 

I was using the elements list up until yesterday at noon, and I would come out of Focus mode, and I could use the elements list to access things such as jumping to messages, very fast.  However, this just stopped working and now I find the Slack app much slower to use. 

 

I found the following articles on the Slack website, which may be of use.

Use a screen reader with Slack on desktop
https://slack.com/intl/en-ie/help/articles/360000411963-Use-a-screen-reader-with-Slack-on-desktop

Keyboard accessibility in Slack 
https://slack.com/intl/en-ie/help/articles/115003340723-Keyboard-accessibility-in-Slack-


Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Mallard
 

Thanks and blesings... I-m going to try.


If worse comes to worse, I-ll send the lineto my friend and ask her to copy and paste it herself.


I might be guiding her over the phone, instead of using Teamviewer, so we-ll be sure things don-t get mixed up more than they already are.


Ciao, I-ll let youknow how it goes.

Ollie

On 18/03/2020 13:01, Tyler Spivey wrote:
Ultimately, if it's the issue I think it is, it's NV Access' responsibility to fix it once and for all. However, since they don't seem to be doing anything about it...


My guess is this is an instance of #9039. To avoid a lot of back and forth, let's assume it is; if it's not, no harm done.

1. Run the COM Registration Fixing Tool, follow its prompts, and reboot just for good measure. If it fixed it, then great, nothing to worry about and you can stop here.

However if that didn't fix it (which I doubt it would), please do the following, assuming you have an installed copy of NVDA 2019.3 or higher:
1. Press windows+r to open the run dialog.
2. Type nvda
3. Press control shift enter and answer yes to the prompt that appears to run as administrator.
4. When NVDA restarts, open the python console either with NVDA+CTRL+z or in the tools menu.
5. Paste this long line in and hit enter. If you're using teamviewer, I'm not sure how you get the clipboard across; maybe it does it automatically.

import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll", None)

If it says traceback, then the line didn't work, and it may have been pasted incorrectly. In that case, come back here and we'll figure out why.

6. Restart NVDA. Things should work again. If they don't, try rebooting.

On 3/18/2020 3:53 AM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie




Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Tyler Spivey
 

Ultimately, if it's the issue I think it is, it's NV Access' responsibility to fix it once and for all. However, since they don't seem to be doing anything about it...


My guess is this is an instance of #9039. To avoid a lot of back and forth, let's assume it is; if it's not, no harm done.

1. Run the COM Registration Fixing Tool, follow its prompts, and reboot just for good measure. If it fixed it, then great, nothing to worry about and you can stop here.

However if that didn't fix it (which I doubt it would), please do the following, assuming you have an installed copy of NVDA 2019.3 or higher:
1. Press windows+r to open the run dialog.
2. Type nvda
3. Press control shift enter and answer yes to the prompt that appears to run as administrator.
4. When NVDA restarts, open the python console either with NVDA+CTRL+z or in the tools menu.
5. Paste this long line in and hit enter. If you're using teamviewer, I'm not sure how you get the clipboard across; maybe it does it automatically.

import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll", None)

If it says traceback, then the line didn't work, and it may have been pasted incorrectly. In that case, come back here and we'll figure out why.

6. Restart NVDA. Things should work again. If they don't, try rebooting.

On 3/18/2020 3:53 AM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie



Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Gene
 

That isn’t the starting point, though the add-on should be installed.  These are classic signs that certain dll files are not registered.  Run the dll registration tool in the tools menu..  If you don’t know how to find it, ask.
 
Gene

----- Original Message -----
Sent: Wednesday, March 18, 2020 6:25 AM
Subject: Re: [nvda] Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome
 

Ollie, off-hand, does she have the windows  10 app essentials add-on installed - presuming she's using windows 10?

 

And, wouldn't expect it to behave that badly, but, that would be my starting point.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."
On 2020-03-18 12:53 PM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie





Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Hareth
 

Applying the "Com registration tool" might help fixing that.
from NVDA menu then tools submenu, you'd find it there.
If it didn't work
Try to turn off NVDA and use narrator to "run NVDA as administrator"
and see if that would work.
If it does re install NVDA as admin by using the "run as
administrator" on the NVDA installer file.

On 3/18/20, Mallard <mallard@kimabe.eu> wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve
never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town,
and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy,
she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie





Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Chris
 

I don’t know if this will work but you can try the COM registration tool which can be found under the nvda tools menu

 

 

From: Mallard
Sent: 18 March 2020 10:53
To: nvda@nvda.groups.io
Subject: [nvda] Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

 

Hello all,

 

 

A friend of mine recently bought a HP laptop.

 

 

She experiences some really weird behaviours with NVDA.

 

 

When the Start key is pressed, no menu is read.

 

But that can be bypassed by using the Start button on the bar.

 

 

The main issue is that both Firefox and Chrome aer unreadable, and I-ve

never seen anything like that in my life.

 

 

I tried to help her via Teamviewer, as she lives in a different town,

and I was shocked.

 

 

How is it possible that NVDA doesn-t read browsers like that_

 

 

I-m not a techie at all, so have no idea of what to do and how to help her.

 

 

she-s a teacher and, with the Covid/19 lockdown active here in Italy,

she needs to teach online. Not easy under these conditions.

 

 

any help will be greatly appreciated.

 

 

Ciao,

 

Ollie

 

 

 

 


Re: Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Jacob Kruger
 

Ollie, off-hand, does she have the windows  10 app essentials add-on installed - presuming she's using windows 10?


And, wouldn't expect it to behave that badly, but, that would be my starting point.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-03-18 12:53 PM, Mallard wrote:
Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie





Serious issue with NVDA not reading menus and totally silent in Firefox and Chrome

Mallard
 

Hello all,


A friend of mine recently bought a HP laptop.


She experiences some really weird behaviours with NVDA.


When the Start key is pressed, no menu is read.

But that can be bypassed by using the Start button on the bar.


The main issue is that both Firefox and Chrome aer unreadable, and I-ve never seen anything like that in my life.


I tried to help her via Teamviewer, as she lives in a different town, and I was shocked.


How is it possible that NVDA doesn-t read browsers like that_


I-m not a techie at all, so have no idea of what to do and how to help her.


she-s a teacher and, with the Covid/19 lockdown active here in Italy, she needs to teach online. Not easy under these conditions.


any help will be greatly appreciated.


Ciao,

Ollie


Re: nvda remote

Robert Doc Wright godfearer
 

I am going to try this today. Say a prayer because I am working with a gentleman who is technically challenged to the point that he is still figuring out where things are on his keyboard and he has been using a pc for over ten years.
******
If we don't take time to think before we speak we may find ourselves in a situation where our speech becomes a bit stinky!

----- Original Message -----
From: Joseph Lee
Sent: Tuesday, March 17, 2020 9:41 PM
Subject: Re: [nvda] nvda remote

Hi,

One possible explanation (and I found myself troubleshooting it on my own installation): corrupted add-on configuration file (yet again). To fix this:

  1. Open NVDA user configuration folder (you can do this from Start search box and typing “explore NVDA”).
  2. Delete a file named “remote.init”.
  3. Restart NVDA.

 

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Robert Doc Wright godfearer
Sent: Tuesday, March 17, 2020 8:38 PM
To: nvda@nvda.groups.io
Subject: [nvda] nvda remote

 

Why do we get kicked out of the menu after hitting enter on connect?

******
If we don't take time to think before we speak we may find ourselves in a situation where our speech becomes a bit stinky!


Re: changing reading speed on the fly in say all profile

Quentin Christensen
 

Ah ok, yes I see.

Ok so to adjust the speech rate, first manually activate the profile, and then simply set the speed to what you want for say all.  Once you're done, manually deactivate the profile.  You can't use the synth settings ring while actually reading with say all.

Quentin.

On Wed, Mar 18, 2020 at 2:59 PM J.G <jozko.gregorc@...> wrote:
Thank you for your help. I can change settings of say all profile, when it is manually activated, but when I have pressed NVDA+down, and then tried to use synth ring via ctrl+NVDA+arrow keys, NVDA immediately fell back to original profile, so I was only able to change speech rate of this profile. I understand this logic behind, but anyway is it possible to embed some delay before fall back to original profile or other solution so we can save some time or I'm doing something wrong?

best regards,
Jožef



--
Quentin Christensen
Training and Support Manager


Re: changing reading speed on the fly in say all profile

J.G
 

Thank you for your help. I can change settings of say all profile, when it is manually activated, but when I have pressed NVDA+down, and then tried to use synth ring via ctrl+NVDA+arrow keys, NVDA immediately fell back to original profile, so I was only able to change speech rate of this profile. I understand this logic behind, but anyway is it possible to embed some delay before fall back to original profile or other solution so we can save some time or I'm doing something wrong?

best regards,
Jožef


Re: nvda remote

 

Hi,

One possible explanation (and I found myself troubleshooting it on my own installation): corrupted add-on configuration file (yet again). To fix this:

  1. Open NVDA user configuration folder (you can do this from Start search box and typing “explore NVDA”).
  2. Delete a file named “remote.init”.
  3. Restart NVDA.

 

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Robert Doc Wright godfearer
Sent: Tuesday, March 17, 2020 8:38 PM
To: nvda@nvda.groups.io
Subject: [nvda] nvda remote

 

Why do we get kicked out of the menu after hitting enter on connect?

******
If we don't take time to think before we speak we may find ourselves in a situation where our speech becomes a bit stinky!


nvda remote

Robert Doc Wright godfearer
 

Why do we get kicked out of the menu after hitting enter on connect?
******
If we don't take time to think before we speak we may find ourselves in a situation where our speech becomes a bit stinky!


Re: changing reading speed on the fly in say all profile

Quentin Christensen
 

That sounds like it should work (you don't specifically need to be in Word, you can edit the say all profile from anywhere)  When you created the profile and linked it to say all, did you manually activate it?  When you associate it with the say all trigger and try to OK, it states that and offers to manually activate it so you can edit it - as long as you did that and hadn't deactivated it before adjusting the speech rate, it should work.  Even if you have a profile for the specified program, when you press NVDA+down arrow / NVDA+a it should use the say all profile.


On Wed, Mar 18, 2020 at 2:17 PM J.G <jozko.gregorc@...> wrote:
Hello,

as I understand profiles, there was a bug in NVDA 2019.2.1 and  earlier, where say all profile used reading speed setting from parent profile "word, wordpad". with 2019.3.1 this bug has been resolved and behaveour is consistent, but now I don't know how to change reading speed on the fly via synth ring. in previous versions of NVDA I was able to change reading speed via synth ring in parent profile and this setting was inherited by say all.

str:
- open e.g. word document
- create profile linked to word if already not
- create profile, which is link to say all trigger.
- go back to word
- change reading speed via synth ring
- start say all

expected result say all will use a new speed
actual behaveour: say all uses its own speed

So what can I do to use synth ring on say all? should I activate it manually via keyboard, but it would be very annoying, because it destroy trigger system.

thx for your help.

best regards,
Jožef



--
Quentin Christensen
Training and Support Manager


changing reading speed on the fly in say all profile

J.G
 

Hello,

as I understand profiles, there was a bug in NVDA 2019.2.1 and  earlier, where say all profile used reading speed setting from parent profile "word, wordpad". with 2019.3.1 this bug has been resolved and behaveour is consistent, but now I don't know how to change reading speed on the fly via synth ring. in previous versions of NVDA I was able to change reading speed via synth ring in parent profile and this setting was inherited by say all.

str:
- open e.g. word document
- create profile linked to word if already not
- create profile, which is link to say all trigger.
- go back to word
- change reading speed via synth ring
- start say all

expected result say all will use a new speed
actual behaveour: say all uses its own speed

So what can I do to use synth ring on say all? should I activate it manually via keyboard, but it would be very annoying, because it destroy trigger system.

thx for your help.

best regards,
Jožef

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