On Jun 24, 2020, at 8:09 PM, Ian Blackburn <ianblackburn@...> wrote:

I get the same issues with Microsoft Word but not on each every computer

I get the problem on my Lenovo laptop but not on a desktop with the same apps installed in the same add-ons

That I’m using office 2010

On both machines

On 25 Jun 2020, at 8:36 am, Quentin Christensen <quentin@...> wrote:



As well as restarting with add-ons disabled, you might be interested in trying the new Beta.  We've made some improvements there in general, i'm not sure about your exact Outlook issue:  https://www.nvaccess.org/post/nvda-2020-2beta2/

If you can still replicate the issues with 2020.2 beta 2 and with add-ons disabled, if you could send us a log, at debug level, that would really help narrow down what is happening:

First of all, your NVDA key is either INSERT or CAPS LOCK, depending on how you have NVDA setup.  So, to set your log level:

1) Press NVDA+control+g to open the general settings
2) Press TAB until the focus is on ""Log level""
3) Press DOWN ARROW to get to ""Debug""
4) Press ENTER to close settings
5) Press NVDA+control+c to save settings.

To restart NVDA with add-ons disabled:
1) Press NVDA+Q
2) Down arrow to ""Restart with add-ons disabled""
3) Press ENTER

Next, recreate the issue - do whatever causes problems.

To get NVDA's log after that, there are several ways:

If NVDA is still running and usable:
1) Press NVDA+F1 to open the log viewer
2) Press CONTROL+A to select all.
3) Press CONTROL+C to copy.
4) Open your email and start a message to info@..., type a little about what you have done and what has happened in the body of the message, then leave a space and:
5) Press CONTROL+V to paste the copied log.

Instead of using the log viewer, or if NVDA has stopped and you needed to restart it or the computer:
1) Press WINDOWS+R to open Windows' Run dialog
2) Type %temp% and press ENTER (that's the percent sign, the letter t e m p and another percent sign).  Windows Explorer should open to the temporary folder.
3) Press TAB to move to the file list
4) Press N and move down to find up to three files:  nvda.log (the log file for the current or most recent NVDA session), nvda-old.og (the log from the previous session) and nvda-crash.dmp (a crash dump with more information created if NVDA itself crashes).
5) Depending on what email program you use, the steps will be different, but attach as many of those three files to an email to info@... as will be useful, and again in the body of the message describe a bit about what has happened."

On Thu, Jun 25, 2020 at 6:50 AM Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:

Hello,
Are you getting the same symptoms when starting NVDA without any addons?
And also please make sure you disable in NVDA settings/Advance Use UI Automation to access Microsoft Word document controls when available.


Cheers,
  Ralf

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Josh Miele
Sent: Mittwoch, 24. Juni 2020 21:07
To: nvda@groups.io
Subject: [nvda] Crashes in Word and Outlook

Folks:


I'm new to this list, but I've been using NVDA as my exclusive Windows screen reader for about 8 years.


I'm in a new work environment where I practically live in outlook, and
I'm finding that I experience frequent freezes when composing emails,
particularly when highlighting or deleting. The screen reader goes
silent and doesn't come back, even if I wait a very long time.


The only way to recover is to go to the desktop with Windows+M and
restart NVDA with ctrl+alt+N. NVDA almost always restarts after a 20-30
second delay with an error sound concurrent with the NVDA startup sound.


When I return to Outlook the email I was composing is *sometimes* still
there, but it is frequently gon -- disappeared from the world without a
trace in Drafts or Trash.


This can happen as frequently as every few minutes, or sometimes goes
for hours without happening. I'm unable to pin it to any particular
situation or constellation of other concurrent activities.


I experience a similar problem in MS Word, also while highlighting or
deleting. Again, the file is sometimes there when I restart NVDA, but it
is just as likely to be recovered from the last time I saved it...


Needless to say, this is extremely frustrating and is terrible for my
productivity and mental well being.


I am using Version 2020.1, but this problem was present and even worse
in prior versions. In the current version I'm usually able to restart
NVDA from the desktop with the keyboard shortcut. In prior versions the
only way to recover was to restart my computer.


I have searched the web and the archive of this list to see if others
have experienced this, but I'm coming up mostly empty. From the issues
list on Github, it looks like this has happened to other folks in much
older versions, but it's marked as closed.


Any insights or help with this will be most gratefully appreciated.


Best!


--JAMM

--

Quentin Christensen
Training and Support Manager

Web: www.nvaccess.org 

Training: https://www.nvaccess.org/shop/

Certification: https://certification.nvaccess.org/

User group: https://nvda.groups.io/g/nvda

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess

Admittedly, this is not a major problem but I've recently noticed that when I press ctrl+Q I no longer hear the wav file that is normally heard when exiting or closing NVDA. The wav file does exist in the same folder as the startup file and when I open the file it does play in my default media player. I thought I remember seeing some recent discussions about this on this list but I could not locate the relevant thread when searching the archives. Has anyone else experienced this and is there a known fix? I did install the 2020.2 beta 2 release but the problem persists.

Hello,
It is not the voice that needs to be updated. You need to update the driver for the voices. You should be able to find the updated driver from the code factory website or from where you bought the voices.
Greg Wocher

On Jun 27, 2020, at 6:21 PM, E.T. via groups.io <ancient.aliens=icloud.com@groups.io> wrote:

Let me see if I can clarify this some.

I have a Vovalizer voice from Code Factory. It is incompatible with NVDA 2020 and will be disabled if I proceed with installation. Someone indicated the voice needs to be updated. I need to know how to do that.

From E.T.'s Keyboard...
Ancient.Aliens@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 6/27/2020 10:37 AM, mattias wrote:

What do you talk about?
Skickades från E-post <https://go.microsoft.com/fwlink/?LinkId=550986> för Windows 10
*Från: *E.T. via groups.io <mailto:ancient.aliens=icloud.com@groups.io>
*Skickat: *den 27 juni 2020 18:47
*Till: *NVDA <mailto:nvda@nvda.groups.io>
*Ämne: *[nvda] Code Factory & NVDA 2020
Ok I wish to take care of this one. How do I update my purchased
Samantha voice so it works with the NVDA 2020 build? Once I do this, I
can check off more to-do tasks. Thanks.
From E.T.'s Keyboard...
Ancient.Aliens@icloud.com
Many believe that we have been visited
in the past. What if it were true?

Hello,

 

I used to have this exact problem in conjunction with the Acapela for NVDA add-on. As soon as I uninstalled it, the wave file began to be heard again. I sent this description to the Acapela team, but of course, attentive and caring as they are, I never heard back from them. I hope this may help you at least a little bit.

 

Best,

 

Vlad.

Vlad, as I do have the Acapela voices installed this certainly gives me a clue as far as what to look for. If I find that the Acapela driver is causing this to occur I will certainly write to them about it. Thanks for the tip as I don't think it would have occurred to me to disable the addon to see if that addresses the issue.

David Goldfield,
Blindness Assistive Technology Specialist
JAWS Certified, 2019

WWW.DavidGoldfield.org

On 6/28/2020 12:27 PM, Vlad Dragomir wrote:

Hello,

 

I used to have this exact problem in conjunction with the Acapela for NVDA add-on. As soon as I uninstalled it, the wave file began to be heard again. I sent this description to the Acapela team, but of course, attentive and caring as they are, I never heard back from them. I hope this may help you at least a little bit.

 

Best,

 

Vlad.

On Jun 27, 2020, at 6:21 PM, E.T. via groups.io <ancient.aliens=icloud.com@groups.io> wrote:

Let me see if I can clarify this some.

I have a Vovalizer voice from Code Factory. It is incompatible with NVDA 2020 and will be disabled if I proceed with installation. Someone indicated the voice needs to be updated. I need to know how to do that.

From E.T.'s Keyboard...
Ancient.Aliens@icloud.com
Many believe that we have been visited
in the past. What if it were true?

On 6/27/2020 10:37 AM, mattias wrote:

What do you talk about?
Skickades från E-post <https://go.microsoft.com/fwlink/?LinkId=550986> för Windows 10
*Från: *E.T. via groups.io <mailto:ancient.aliens=icloud.com@groups.io>
*Skickat: *den 27 juni 2020 18:47
*Till: *NVDA <mailto:nvda@nvda.groups.io>
*Ämne: *[nvda] Code Factory & NVDA 2020
Ok I wish to take care of this one. How do I update my purchased
Samantha voice so it works with the NVDA 2020 build? Once I do this, I
can check off more to-do tasks. Thanks.
From E.T.'s Keyboard...
Ancient.Aliens@icloud.com
Many believe that we have been visited
in the past. What if it were true?

    Let me see if I can clarify this some.

    I have a Vovalizer voice from Code Factory. It is incompatible with

NVDA    2020 and will be disabled if I proceed with installation. Someone

indicated the voice needs to be updated. I need to know how to do that.

From E.T.'s Keyboard...

    Ancient.Aliens@...

Many believe that we have been visited

in the past. What if it were true?

On 6/27/2020 10:37 AM, mattias wrote:

> What do you talk about?

>

> Skickades från E-post <https://go.microsoft.com/fwlink/?LinkId=550986>

> för Windows 10

>

> *Från: *E.T. via groups.io <mailto:ancient.aliens@...>

> *Skickat: *den 27 juni 2020 18:47

> *Till: *NVDA <mailto:nvda@nvda.groups.io>

> *Ämne: *[nvda] Code Factory & NVDA 2020

>

>      Ok I wish to take care of this one. How do I update my purchased

>

> Samantha voice so it works with the NVDA 2020 build? Once I do this, I

>

> can check off more to-do tasks. Thanks.

>

>  From E.T.'s Keyboard...

>

>      Ancient.Aliens@...

>

> Many believe that we have been visited

>

> in the past. What if it were true?

>

>

For those of you who already have NVDA’s Acapela voices, if God forbid I were to be in this situation, but it’s always good to know just in case: how would one recover an activation key (out of the 3 given when purchasing), if the computer on which the license is activated, suddenly dies, without loosin the key in the process, thus being unable to deactivate that machine’s key, through NVDA/Acapela voices/License Management? If I let that key go, when I get the computer repaired and returned back to me and upon activating Acapela again on that same machine especially if he computer needs to be reformatted), I’d e using up Activation Key #2; hence having one left for emmergencies! Is there a website I could go to, and manage my activation keys without depending on the machine on which the key is activated, to deactivate it? I wouldn’t want to loos any activations unnecessarily. Thanks for info.

Gera

Enviado desde mi iPhone SE (2nd Generation) de Telcel

It doesn't fix anything. When I press enter in comments area to add my comment, it puts me in the reactions area.

You might stop the entire problem by turning automatic switching tbetween browse mode and focus mode off.  Just one more example of too much automation and why it is better to switch between these states manually.

Gene
-----Original Message----- From: Dejan Ristic
Sent: Saturday, June 27, 2020 6:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Focus Issues on Facebook Desktop Site Using Firefox

Hi from me,


You say that you happen to face it on Firefox. I face it on Google
Chrome. That's to say, when I come upon the like button in the reactions
toolbar area while in the browse mode, NVDA automatically switches to
the focus mode. And then, when I hit escape as you do, NVDA's focus is
thrown somewhere else. To get rid of the inconveniences, I go to the
NVDA menu, choose the advanced submenu, and then tab to the
automatically set system focus to focusable elements to uncheck it just
to stop NVDA's focus skipping of its own accord. When I do that, I can
use www.facebook.com much better when I walk through the reactions area
and the comments area.


Both Chrome and NVDA are the latest versions (NVDA being the latest
stable).


Dejan

On 27/06/2020 04:41, Governor staten wrote:

Hello. Is the subject apt for anyone else but me? I am having many focus issues on the Facebook desktop site, using NVDA alpha-20400,675c4c54. I"m using Firefox 77.0.1 on Windows 10 version 1909 Build 18363.900. I've had focus issues for quite some time. Here are latest issues. I will do my best to describe.


When I read posts, I use browse mode, pressing "h" to move from heading to heading. If I want to like a post, I navigate to the like button. When I press enter on it, it appears to be stuck in the reactions area. If I press escape, I am thrown somewhere else on the page.


I try to comment on a post I liked, and it has me doing things to the reactions. I hit the escape key and again, I"m thrown somewhere else on the page. I hope I can help you all solve this one. It is annoying, to say the least.

 

Also, I've seen the comment on some lists that Internet Explorer works

better with the Face Book site.  I don't know if that’s all the varieties of

the site but it may solve your problem.  While I generally recommend not to

use IE11, in this case, it may be the thing to do.

Gene

-----Original Message-----

From: Governor staten

Sent: Saturday, June 27, 2020 7:52 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Focus Issues on Facebook Desktop Site Using Firefox

It doesn't fix anything. When I press enter in comments area to add my

comment, it puts me in the reactions area.

On 6/27/2020 9:51 AM, Gene wrote:

You might stop the entire problem by turning automatic switching tbetween

browse mode and focus mode off.  Just one more example of too much

automation and why it is better to switch between these states manually.

Gene

-----Original Message----- From: Dejan Ristic

Sent: Saturday, June 27, 2020 6:15 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] Focus Issues on Facebook Desktop Site Using Firefox

Hi from me,

You say that you happen to face it on Firefox. I face it on Google

Chrome. That's to say, when I come upon the like button in the reactions

toolbar area while in the browse mode, NVDA automatically switches to

the focus mode. And then, when I hit escape as you do, NVDA's focus is

thrown somewhere else. To get rid of the inconveniences, I go to the

NVDA menu, choose the advanced submenu, and then tab to the

automatically set system focus to focusable elements to uncheck it just

to stop NVDA's focus skipping of its own accord. When I do that, I can

use www.facebook.com much better when I walk through the reactions area

and the comments area.

Both Chrome and NVDA are the latest versions (NVDA being the latest

stable).

Dejan

On 27/06/2020 04:41, Governor staten wrote:

Hello. Is the subject apt for anyone else but me? I am having many focus

issues on the Facebook desktop site, using NVDA alpha-20400,675c4c54. I"m

using Firefox 77.0.1 on Windows 10 version 1909 Build 18363.900. I've had

focus issues for quite some time. Here are latest issues. I will do my best

to describe.

When I read posts, I use browse mode, pressing "h" to move from heading to

heading. If I want to like a post, I navigate to the like button. When I

press enter on it, it appears to be stuck in the reactions area. If I press

escape, I am thrown somewhere else on the page.

I try to comment on a post I liked, and it has me doing things to the

reactions. I hit the escape key and again, I"m thrown somewhere else on the

page. I hope I can help you all solve this one. It is annoying, to say the

least.

hello every one.
i know that nvda since its version 2017.3,
has support for mobile one core voice.
how can someone activate these voices?
using sapi5 is very easy with nvda, and it does not require registry.
but i remember somewhere i read about one core voices to be activated
by changing registry.
the instruction was extremely difficult and professional that i could
not understand!
is this true for one core voices in newer versions of windows ten?
thanks for any help, God bless you!

--
By God,
were I given all the seven heavens
with all they contain
in order that
I may disobey God
by depriving an ant
from the husk of a grain of barley,
I would not do it.
imam ali

You might stop the entire problem by turning automatic switching tbetween browse mode and focus mode off.  Just one more example of too much automation and why it is better to switch between these states manually.

Gene
-----Original Message----- From: Dejan Ristic
Sent: Saturday, June 27, 2020 6:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Focus Issues on Facebook Desktop Site Using Firefox

Hi from me,


You say that you happen to face it on Firefox. I face it on Google
Chrome. That's to say, when I come upon the like button in the reactions
toolbar area while in the browse mode, NVDA automatically switches to
the focus mode. And then, when I hit escape as you do, NVDA's focus is
thrown somewhere else. To get rid of the inconveniences, I go to the
NVDA menu, choose the advanced submenu, and then tab to the
automatically set system focus to focusable elements to uncheck it just
to stop NVDA's focus skipping of its own accord. When I do that, I can
use www.facebook.com much better when I walk through the reactions area
and the comments area.


Both Chrome and NVDA are the latest versions (NVDA being the latest
stable).


Dejan

On 27/06/2020 04:41, Governor staten wrote:

Hello. Is the subject apt for anyone else but me? I am having many focus issues on the Facebook desktop site, using NVDA alpha-20400,675c4c54. I"m using Firefox 77.0.1 on Windows 10 version 1909 Build 18363.900. I've had focus issues for quite some time. Here are latest issues. I will do my best to describe.


When I read posts, I use browse mode, pressing "h" to move from heading to heading. If I want to like a post, I navigate to the like button. When I press enter on it, it appears to be stuck in the reactions area. If I press escape, I am thrown somewhere else on the page.


I try to comment on a post I liked, and it has me doing things to the reactions. I hit the escape key and again, I"m thrown somewhere else on the page. I hope I can help you all solve this one. It is annoying, to say the least.

What do you talk about?
Skickades från E-post <https://go.microsoft.com/fwlink/?LinkId=550986> för Windows 10
*Från: *E.T. via groups.io <mailto:ancient.aliens=icloud.com@groups.io>
*Skickat: *den 27 juni 2020 18:47
*Till: *NVDA <mailto:nvda@nvda.groups.io>
*Ämne: *[nvda] Code Factory & NVDA 2020
    Ok I wish to take care of this one. How do I update my purchased
Samantha voice so it works with the NVDA 2020 build? Once I do this, I
can check off more to-do tasks. Thanks.
From E.T.'s Keyboard...
    Ancient.Aliens@icloud.com
Many believe that we have been visited
in the past. What if it were true?

hi.

i wish to know about different versions of windows ten too.

does not newer version require registry but previous versions of

windows ten needed?

if so, since which version of windows ten, using one core does not

require complex changes on registry?!

On 6/27/20, Andre Fisher <andrefisher729@...> wrote:

> Hi.

> 

> Haven't not used NVDA 2017.3 since early 2018, I can't comment on how the

> experience would be compared to that of the recent version (2020.1).

> However, with Windows 10, at least one Windows OneCore voice should be on

> your system right out of the box. Pressing NVDA+Control+S, then scrolling

> down to Windows OneCore voices should do the trick. I notice that you keep

> on asking about an earlier version of NVDA, where there have been several

> changes and improvements since that release, especially where the OneCore

> voices are concerned. If you insist on using this version, I highly doubt

> anyone would or even could provide assistance with it, as it is very old,

> and a large majority of users have presumably updated this version from a

> long time ago. Therefore, knowing this, it would be best for you to stop

> wasting your time asking about it, but this is just my opinion.

> 

>

> 

> 

--

By God,

were I given all the seven heavens

with all they contain

in order that

I may disobey God

by depriving an ant

from the husk of a grain of barley,

I would not do it.

imam ali