Date   

Re: NVDA Goes Silent When Working with Outlook 2016 - Where does the fault lie?

Quentin Christensen
 

Hi Christo,

The error in the log appears to be to do with the mouse, although more context would be useful to help track down exactly what is going on there.  Could you get me a copy of your NVDA log to have a look at please, ideally at debug level?
Please send it attached to an email to info@....  Include a description of what you have done and what isn't working as it should (so I know what it's about in case I don't get to investigate today).

First of all, your NVDA key is either INSERT or CAPS LOCK, depending on how you have NVDA setup.  So, to set your log level:
1) Press NVDA+control+g to open the general settings
2) Press TAB until the focus is on 'Log level'
3) Press DOWN ARROW to get to 'Debug'
4) Press ENTER to close settings
5) Press NVDA+control+c to save settings.

To restart NVDA with add-ons disabled:
1) Press NVDA+Q
2) Down arrow to 'Restart with add-ons disabled'
3) Press ENTER

Next, recreate the issue - do whatever causes problems (or wait for the problem to recur in this case)

To get NVDA's log after that, there are several ways:

If NVDA is still running and usable:
1) Press NVDA+F1 to open the log viewer
2) Press CONTROL+A to select all.
3) Press CONTROL+C to copy.
4) Open your email and start a message to info@..., type a little about what you have done and what has happened in the body of the message, then leave a space and:
5) Press CONTROL+V to paste the copied log.

Instead of using the log viewer, or if NVDA has stopped and you needed to restart it or the computer:
1) Press WINDOWS+R to open Windows' Run dialog
2) Type %temp% and press ENTER (that's the percent sign, the letter t e m p and another percent sign).  Windows Explorer should open to the temporary folder.
3) Press TAB to move to the file list
4) Press N and move down to find up to three files:  nvda.log (the log file for the current or most recent NVDA session), nvda-old.log (the log from the previous session) and nvda-crash.dmp (a crash dump with more information created if NVDA itself crashes).
5) Depending on what email program you use, the steps will be different, but attach as many of those three files to an email to info@... as will be useful, and again in the body of the message describe a bit about what has happened.

On Wed, Nov 11, 2020 at 12:23 AM Christo Vorster <cvklaviere@...> wrote:

Good day Group

 

From time to time I find that NVDA keeps quiet while I work in MS Outlook 2016. When I press ALT-Tab twice it start speaking again, but it only reads the message my cursor is on. I copied the view log, hopefully someone can tell me whether it is a NVDA or Microsoft problem.

 

The log look as follows:

 

INFO - __main__ (15:05:18.440) - MainThread (8168):

Starting NVDA version 2020.3

INFO - core.main (15:05:24.668) - MainThread (8168):

Config dir: C:\Users\Christo Vorster\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (15:05:24.668) - MainThread (8168):

Loading config: C:\Users\Christo Vorster\AppData\Roaming\nvda\nvda.ini

INFO - core.main (15:05:25.505) - MainThread (8168):

Using Windows version 10.0.19041 workstation

INFO - core.main (15:05:25.506) - MainThread (8168):

Using Python version 3.7.9 (tags/v3.7.9:13c94747c7, Aug 17 2020, 18:01:55) [MSC v.1900 32 bit (Intel)]

INFO - core.main (15:05:25.507) - MainThread (8168):

Using comtypes version 1.1.7

INFO - core.main (15:05:25.507) - MainThread (8168):

Using configobj version 5.1.0 with validate version 1.0.1

INFO - synthDriverHandler.setSynth (15:05:28.562) - MainThread (8168):

Loaded synthDriver ibmeci

INFO - core.main (15:05:29.097) - MainThread (8168):

Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5 with six version 1.12.0

INFO - brailleInput.initialize (15:05:29.107) - MainThread (8168):

Braille input initialized

INFO - braille.initialize (15:05:29.109) - MainThread (8168):

Using liblouis version 3.14.0

INFO - braille.initialize (15:05:29.122) - MainThread (8168):

Using pySerial version 3.4

INFO - braille.BrailleHandler.setDisplayByName (15:05:29.167) - MainThread (8168):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - core.main (15:05:29.987) - MainThread (8168):

Java Access Bridge support initialized

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (15:05:30.056) - _UIAHandler.UIAHandler.MTAThread (8396):

UIAutomation: IUIAutomation6

ERROR - mouseHandler.initialize (15:05:35.596) - MainThread (8168):

Error retrieving initial mouse object

Traceback (most recent call last):

  File "mouseHandler.pyc", line 236, in initialize

  File "NVDAObjects\__init__.pyc", line 285, in objectFromPoint

  File "NVDAObjects\__init__.pyc", line 225, in findBestAPIClass

  File "NVDAObjects\__init__.pyc", line 224, in findBestAPIClass

  File "NVDAObjects\UIA\__init__.pyc", line 994, in kwargsFromSuper

  File "comtypesMonkeyPatches.pyc", line 26, in __call__

_ctypes.COMError: (-2147467259, 'Unspecified error', (None, None, None, 0, None))

INFO - core.main (15:05:35.876) - MainThread (8168):

NVDA initialized

ERROR - RPC process 12180 (nvda_slave.exe) (15:09:33.469) - Dummy-83 (7612):

__main__.main:

slave error

Traceback (most recent call last):

  File "nvda_slave.pyw", line 93, in main

  File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

  File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

  File "comtypes\__init__.pyc", line 1245, in GetActiveObject

  File "_ctypes/callproc.c", line 935, in GetResult

OSError: [WinError -2147221021] Operation unavailable

 

Regards

 

Christo Vorster (Worcester, South Africa)



--
Quentin Christensen
Training and Support Manager


Re: table navigation issues

Sarah k Alawami
 

That I don't have issues with, I use the keys in focus mode to navigate. See gmail's help for more info by hitting question mark in focus mode then switching to browse mode to read said shortcuts.

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On 10 Nov 2020, at 12:10, Louise Pfau wrote:

I have trouble accessing the table containing the list of messages in the gMail interface with NVDA 2020.3, Google Chrome,  and Microsoft Edge.  JAWS 16 recognizes the table correctly.

Louise


Re: table navigation issues

Louise Pfau
 

I have trouble accessing the table containing the list of messages in the gMail interface with NVDA 2020.3, Google Chrome,  and Microsoft Edge.  JAWS 16 recognizes the table correctly.

Louise


Re: table navigation issues

Gene
 

I am not using the latest NVDA but a very recent version. I tested with Edge and with the Brave Browser and was able to move properly in the quick settings page. I'm using Windows 7 but I don't think that would matter since I tested with Edge as one browser.

Gene

-----Original Message-----
From: Robert Logue
Sent: Tuesday, November 10, 2020 11:13 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] table navigation issues

Lots of apps report tables but NVDA doesn't work with them.


Examples are the NVDA user guide and commands quick reference.


Can't move between columns with ctrl+alt+left or right keys.


Windows 2004. NVDA 2020.3. New Edge.

Firefox 73.0.1


On 2020-11-09 1:55 a.m., Gene wrote:
I would think this isn't related to your project, but I see instances where things look like tables to sighted readers but are not, so a screen-reader can't read them in any sort of logical manner. How often this happens, I don't know and it may be to an extent the sites I happen to look at a good deal but it is nonetheless an accessibility issue to present something that looks like a table and isn't

Gene
-----Original Message----- From: Sean Murphy
Sent: Monday, November 09, 2020 2:25 AM
To: nvda@nvda.groups.io
Subject: [nvda] table navigation issues



All,



I am seeking for examples where NVDA does not correctly navigate web tables. This is a project I am involved in at work. We are collecting good and bad examples of tables. So if you have any web pages with tables that NVDA does not work with. Please share.








Re: Signing PDF documents with NVDA

Daniel Damacena
 

Maybe you could open it with MS Word, find the line where you are supposed to put your sign and place an image of your sign there. I did it yesterday, but there was no right place no put the sign.

Em 10/11/2020 06:08, Ali Savas escreveu:

Hi Community,

with the adobe Reader it is possible to sign PDF documents.
Unfortunately I have not found a way to do this with NVDA yet. Sighted
people have to drag the signature into the correct field.

Is there an accessible way to sign PDF documents with NVDA?

Thank you very much for your answer and have a wonderful day
Ali





Re: table navigation issues

Robert Logue
 

Lots of apps report tables but NVDA doesn't work with them.


Examples are the NVDA user guide and commands quick reference.


Can't move between columns with ctrl+alt+left or right keys.


Windows 2004. NVDA 2020.3. New Edge.

Firefox 73.0.1

On 2020-11-09 1:55 a.m., Gene wrote:
I would think this isn't related to your project, but I see instances where things look like tables to sighted readers but are not, so a screen-reader can't read them in any sort of logical manner.  How often this happens, I don't know and it may be to an extent the sites I happen to look at a good deal but it is nonetheless an accessibility issue to present something that looks like a table and isn't

Gene
-----Original Message----- From: Sean Murphy
Sent: Monday, November 09, 2020 2:25 AM
To: nvda@nvda.groups.io
Subject: [nvda] table navigation issues



All,



I am seeking for examples where NVDA does not correctly navigate web tables. This is a project I am involved in at work. We are collecting good and bad examples of tables. So if you have any web pages with tables that NVDA does not work with. Please share.







Re: NVDA Goes Silent When Working with Outlook 2016 - Where does the fault lie?

 

Christo,

            I have retitled your post for both clarity and archive maintenance purposes.  I hope that someone will be able to assist in figuring this issue out.

            That being said, it has been asked that logs not be posted to the group, and I would ask you, and all members, to refrain from doing so in the future.  If an assistant needs a log or log segment, they will request it and it should be sent privately.  There are many times when NVDA logs can contain information that would be sensitive and that the end user would really not want to have out in public, and they'd have no way of knowing it's even there, and this is why we do not want public posting of full logs or log segments.  That, and there are mighty few members who have the expertise to interpret them, too.
--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: Signing PDF documents with NVDA

Ali Colak
 

A question I would like to ask as well

On 11/10/20, Ali Savas <ali-savas@gmx.de> wrote:
Hi Community,

with the adobe Reader it is possible to sign PDF documents.
Unfortunately I have not found a way to do this with NVDA yet. Sighted
people have to drag the signature into the correct field.

Is there an accessible way to sign PDF documents with NVDA?

Thank you very much for your answer and have a wonderful day
Ali







NVDA Goes Silent When Working with Outlook 2016 - Where does the fault lie?

Christo Vorster
 

Good day Group

 

From time to time I find that NVDA keeps quiet while I work in MS Outlook 2016. When I press ALT-Tab twice it start speaking again, but it only reads the message my cursor is on. I copied the view log, hopefully someone can tell me whether it is a NVDA or Microsoft problem.

 

The log look as follows:

 

INFO - __main__ (15:05:18.440) - MainThread (8168):

Starting NVDA version 2020.3

INFO - core.main (15:05:24.668) - MainThread (8168):

Config dir: C:\Users\Christo Vorster\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (15:05:24.668) - MainThread (8168):

Loading config: C:\Users\Christo Vorster\AppData\Roaming\nvda\nvda.ini

INFO - core.main (15:05:25.505) - MainThread (8168):

Using Windows version 10.0.19041 workstation

INFO - core.main (15:05:25.506) - MainThread (8168):

Using Python version 3.7.9 (tags/v3.7.9:13c94747c7, Aug 17 2020, 18:01:55) [MSC v.1900 32 bit (Intel)]

INFO - core.main (15:05:25.507) - MainThread (8168):

Using comtypes version 1.1.7

INFO - core.main (15:05:25.507) - MainThread (8168):

Using configobj version 5.1.0 with validate version 1.0.1

INFO - synthDriverHandler.setSynth (15:05:28.562) - MainThread (8168):

Loaded synthDriver ibmeci

INFO - core.main (15:05:29.097) - MainThread (8168):

Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5 with six version 1.12.0

INFO - brailleInput.initialize (15:05:29.107) - MainThread (8168):

Braille input initialized

INFO - braille.initialize (15:05:29.109) - MainThread (8168):

Using liblouis version 3.14.0

INFO - braille.initialize (15:05:29.122) - MainThread (8168):

Using pySerial version 3.4

INFO - braille.BrailleHandler.setDisplayByName (15:05:29.167) - MainThread (8168):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - core.main (15:05:29.987) - MainThread (8168):

Java Access Bridge support initialized

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (15:05:30.056) - _UIAHandler.UIAHandler.MTAThread (8396):

UIAutomation: IUIAutomation6

ERROR - mouseHandler.initialize (15:05:35.596) - MainThread (8168):

Error retrieving initial mouse object

Traceback (most recent call last):

  File "mouseHandler.pyc", line 236, in initialize

  File "NVDAObjects\__init__.pyc", line 285, in objectFromPoint

  File "NVDAObjects\__init__.pyc", line 225, in findBestAPIClass

  File "NVDAObjects\__init__.pyc", line 224, in findBestAPIClass

  File "NVDAObjects\UIA\__init__.pyc", line 994, in kwargsFromSuper

  File "comtypesMonkeyPatches.pyc", line 26, in __call__

_ctypes.COMError: (-2147467259, 'Unspecified error', (None, None, None, 0, None))

INFO - core.main (15:05:35.876) - MainThread (8168):

NVDA initialized

ERROR - RPC process 12180 (nvda_slave.exe) (15:09:33.469) - Dummy-83 (7612):

__main__.main:

slave error

Traceback (most recent call last):

  File "nvda_slave.pyw", line 93, in main

  File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

  File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

  File "comtypes\__init__.pyc", line 1245, in GetActiveObject

  File "_ctypes/callproc.c", line 935, in GetResult

OSError: [WinError -2147221021] Operation unavailable

 

Regards

 

Christo Vorster (Worcester, South Africa)


Re: latest version of vocalizer expressive driver for NVDA

Socheat
 

You can browse to the direct download link of the driver from the main website as far as I'm aware. The only way to get the driver is to use this direct link:

https://www.tiflotecnia.net/Instal/vocalizer_expressive_driver-3.1.2.nvda-addon


Socheat

On 11/10/2020 9:22 AM, Jesse Farquharson wrote:

Hi,

This web address gives me a 404 error. I have checked and it exactly matches what is posted here.

Is there any way to translate the Tiflotecnia site into English? This would make grabbing stuff so much less maddening.


Signing PDF documents with NVDA

Ali Savas
 

Hi Community,

with the adobe Reader it is possible to sign PDF documents.
Unfortunately I have not found a way to do this with NVDA yet. Sighted
people have to drag the signature into the correct field.

Is there an accessible way to sign PDF documents with NVDA?

Thank you very much for your answer and have a wonderful day
Ali


Add-on updates: StationPlaylist 20.11.1/20.09.4-LTS, Windows 10 App Essentials will support Version 1909 until January 2021 #addonrelease

 

Hi all,

Two add-on updates:

  • StationPlaylist: versions 20.11.1 and 20.09.4-LTS are now available (the former is stable, the latter is long-term support version). These releases include initial support for StationPlaylist suite 5.50 and improves various add-on dialogs using features introduced in NVDA 2020.3. As always, the new update can be found via Add-on Updater.
  • Windows 10 App Essentials: Windows 10 Version 1909 (November 2019 Update) will be supported until January 2021. Originally end of support was December but was extended to January 2021 due to a need to prepare the add-on for future NVDA releases.

 

Cheers,

Joseph


Re: latest version of vocalizer expressive driver for NVDA

Jesse Farquharson
 

Hi,

This web address gives me a 404 error. I have checked and it exactly matches what is posted here.

Is there any way to translate the Tiflotecnia site into English? This would make grabbing stuff so much less maddening.


Re: latest version of vocalizer expressive driver for NVDA

Chris Smart
 

oh sorry. I misunderstood.



On 2020-11-09 10:11 p.m., Samuel Villa wrote:

Not code factory voices. I meant the ones from tiflotechnia.


Re: latest version of vocalizer expressive driver for NVDA

Samuel Villa
 

Not code factory voices. I meant the ones from tiflotechnia.


Re: latest version of vocalizer expressive driver for NVDA

mattias
 

i wonder if rui dont can answer this?

Den 10 november 2020 02:41:09 skrev "Socheat Muth" <socheat.mt.lc@...>:

I heard that the dev of vocalizer expressive says there will be a demo in the next driver releases, but I'm not sure when it's going to release. The driver on the main website haven't update for ages.

On 11/10/2020 5:22 AM, Samuel Villa wrote:

I don’t mean to complain, but when I install the driver and a voice it says that the demo expired. I really want to try this product. Could somebody try to get me in the right direction? Thanks.


Re: latest version of vocalizer expressive driver for NVDA

Socheat
 

I heard that the dev of vocalizer expressive says there will be a demo in the next driver releases, but I'm not sure when it's going to release. The driver on the main website haven't update for ages.

On 11/10/2020 5:22 AM, Samuel Villa wrote:

I don’t mean to complain, but when I install the driver and a voice it says that the demo expired. I really want to try this product. Could somebody try to get me in the right direction? Thanks.


Re: latest version of vocalizer expressive driver for NVDA

mattias
 

you talk about tiflotecnia here. not codefactory. codefactory have 7 day trial

Den 9 november 2020 23:12:06 skrev "Gene" <gsasner@...>:

Not necessarily.  One of the companies that provides synthesizers uses a
system that it may not want to use.  I don't know why it does but it’s a
very bad system.

A new driver is released from time to time which runs until a certain date.
It is the same date for everyone, no matter when they install it.  If you
install it one day before the date, it will expire the next day.  If you
install it after it expires it won't work for any period of time.  That is
likely what the problem is and as far as I know, there is nothing to do but
wait for another driver.

Gene
-----Original Message-----
From: Chris Smart
Sent: Monday, November 09, 2020 4:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] lateest version of vocalizer expressive driver for NVDA

You must have tried it in the past.


consider buying the product.


Or, maybe write Code Factory a nice email and ask for an extension of the
demo period? It's worth a try.





On 2020-11-09 5:22 p.m., Samuel Villa wrote:

I don’t mean to complain, but when I install the driver and a voice it says
that the demo expired. I really want to try this product. Could somebody try
to get me in the right direction? Thanks.






locked Re: wanted nvda for my windows 7 home basic

 
Edited

After my own kinda rule-bending post, I am going to lock this topic since the essential question about NVDA is already answered, and Windows 7 is no longer in support.

That being said, and because this applies whether we're talking Windows, or the driver & software packages for your printer or multifunction, or whatever you should really never use anything that's on CD/DVD, as it's almost certain to be out of date by the time it lands in your hands.  All software makers are constantly updating their online repositories for their software until such goes out of support (and in the case of Windows 7 SP1, there was still a lot going on even after the formal date).

Windows 7 SP1 ISO files are available straight from the Microsoft Mothership at 

Download Windows 7 Disc Images (ISO Files)

Those are SP1 ISOs, and the ancient XP ones were SP3 (at least the last time I ever had need to even think about downloading them).  Since Windows 7 is no longer in support, and it is still possible to do an upgrade to Windows 10 using these instructions, Doing a Windows 10 Repair Install or Feature Update Using the Windows 10 ISO file, that's what I strongly suggest anyone still on Windows 7 do.  You can even do a completely clean install of Windows 10, supplying a Windows 7 or 8.1 license key when asked for one, and Windows 10 will activate.


Best practice is always to obtain a brand spankin' new copy of whatever software, direct from the maker's websites, rather than using any media that's handed to you (unless you know that what's been handed to you was created from the "end of the line" images by someone else).

This topic is now locked.

--

Brian - Windows 10 Pro, 64-Bit, Version 2004, Build 19041  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: Adobe Reader and NVDA

Quentin Christensen
 

I'm not sure what Avpage view is?

Normally, when you open a PDF file, if it has been created properly and is accessible, you should be able to read it just like reading a Word document or web page.

If the document has been scanned as an image of text, NVDA will normally report this, and in that case you can press NVDA+r to run OCR on the document, and then use the standard reading and navigation keys to read the text (and press escape when done).

Otherwise if you could perhaps give more information about the error?

Kind regards

Quentin.

On Mon, Nov 9, 2020 at 8:46 PM Jarek.Krcmar <Jarek.Krcmar@...> wrote:
Hello all in group,

I have a problem with an Adobereader.

If I open a pdf file, Nvda says Avpage view.

What I may do, for reading a text?


--
Jarek








--
Quentin Christensen
Training and Support Manager

13041 - 13060 of 91861