Date   

Re: sudden changes to Hulu's website

 

On Mon, Dec 7, 2020 at 09:33 PM, Gaylen Kapperman wrote:
One day it was working just fine and then, suddenly, the edit field for searching for a movie disappeared.
-
QED of the bone-headed change.  Thank heaven they're relatively infrequent.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: sudden changes to Hulu's website

Gaylen Kapperman
 

 

 

Something similar happened with the Netflix site here in the U.S. One day it was working just fine and then, suddenly, the edit field for searching for a movie disappeared.  I complained and talked directly to one of the individuals who answers questions about the service. It took more than a week, but eventualy the problem was fixed and the edit field suddenly re-appeared one day.

Gaylen Kapperman

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel via groups.io
Sent: Monday, December 07, 2020 8:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] sudden changes to Hulu's website

 

This is another of the classic situations where eliminating possible issues is the only way to go.

If you typically use one browser, then use another.  Is the (mis)behavior the same?   Yes, then suspect the screen reader next. No, suspect something's gone south with your favorite screen reader.

Uninstall and reinstall of "the most likely culprit" after some process of elimination has taken place is the next step.  If that doesn't fix the issue, suspect something could be wrong with something with the webpage itself.  You cannot rule out that the web page designers at Hulu might not have done something entirely bone-headed.  It's been known to happen.

If you happen to have convenient sighted assistance that's been around when you've used the site in the past (and a screen has been there for them to see, even in passing) it's worth asking whether there is any immediately noticeable change.  If something's really obviously changed . . .
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: sudden changes to Hulu's website

 

This is another of the classic situations where eliminating possible issues is the only way to go.

If you typically use one browser, then use another.  Is the (mis)behavior the same?   Yes, then suspect the screen reader next. No, suspect something's gone south with your favorite screen reader.

Uninstall and reinstall of "the most likely culprit" after some process of elimination has taken place is the next step.  If that doesn't fix the issue, suspect something could be wrong with something with the webpage itself.  You cannot rule out that the web page designers at Hulu might not have done something entirely bone-headed.  It's been known to happen.

If you happen to have convenient sighted assistance that's been around when you've used the site in the past (and a screen has been there for them to see, even in passing) it's worth asking whether there is any immediately noticeable change.  If something's really obviously changed . . .
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: sudden changes to Hulu's website

Gene
 

In a case like this, that should be one of the first things to try. I hope it works if you try it.

Gene

-----Original Message-----
From: Ame
Sent: Monday, December 07, 2020 7:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] sudden changes to Hulu's website



I’m using the web and I’ve done all the stuff you suggested. The phone rep took me through 15 million things to do an none worked. I’m on the computer chatting with an agent now and he gave me a link for screen reader feedback. I thought about uninstalling and reinstalling nvda.


Re: sudden changes to Hulu's website

Ame
 

I’m using the web and I’ve done all the stuff you suggested.  The phone rep took me through 15 million things to do an none worked.  I’m on the computer chatting with an agent now and he gave me a link for screen reader feedback.  I thought about uninstalling and reinstalling nvda.


Re: sudden changes to Hulu's website

 

If this is done via the web, and I have to presume it is, clear your browser's cache, exit the browser, and start it and try again.

A web search on your chosen browser's name with "clear cache" will turn up hundreds to thousands of step-by-step instruction sets.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


sudden changes to Hulu's website

Ame
 

Hi all!  I have a Hulu live tv subscription and, until Thursday, I was able to log in on my pc and access all the content they offer.  Thursday afternoon, I signed in and went to the search page.  The edit box was gone and so were buttons like recent searches, clear search history… things like that.  The only thing I see on that page is the main page links.  You see these on all pages but there is specific content for each page that doesn’t appear.  Same thing is true of the My Stuff page.  There are no headings with the things I’ve put there; just the links every page has on it.  I’m so confused.  I tried to talk with Hulu’s support team and they’re just flummoxed.  They can’t figure it out.  It gets even more confusing when I tell them I use a screen reader.  Does anybody else know what I’m talking about?  Do you think there have been changes to the site that are causing this problem?  As I said in the beginning, this happened all of a sudden.  I’d been able to access all my content that morning.   Thanks so much.


Having the mouse follow the blinking cursor with arrow keys

hurrikennyandopo ...
 

Hi guys


Not sure how to explain this correctly but I will give it a try. here in New Zealand there is a free tvnz on demand service where you can go  in and watch shows etc but as you arrow down the page a few of the shows are in slides and just say new season new eposode or movie.

This is use less information if you do not know what the name of the show is.


But it seems if i route the mouse to where it says new season for every show it seems to say what the show is and what it is about. I know it is probably not hard to route the mouse to every one but was wondering and not sure if the fgolden cursor can do it or not but is there a way for the mouse to follow as you arrow down the screen in this case for each show so I do not have to route the mouse each time.


I was just using the arrow keys to go down the page and see what some of the shows were but only when the mouse was routed to that position to bring up I think some type of pop up.

Gene nz


Re: Unable to access Auto-play options when connecting my flash drive

hurrikennyandopo ...
 

Hi


Do the following press the windows key and in the search box type con then press the enter key.

When the control panel comes up then press the letter A for autoplay or you will have to get to it depending how you have it set then press the enter key.


When the next screen comes up make sure the first box is ticked then go through your settings for each device and set them to your preference. There is also a setting right down the bottom where you can run software of a cd or install it if I remember right not that many of us do it that way now.


The directions sitll work on the latest version of windows 10.


hope it helps.


Gene nz

On 8/12/2020 7:13 am, Bob Jutzi wrote:

For some reason, I can no longer access the list of options when connecting my flash drive.

Not sure if this is correct since I haven't needed to use it in a long time but tried Windows-Shift-A.  If not correct, what is the hotkey combination?
Thanks.


Re: Unable to access Auto-play options when connecting my flash drive

Bob Jutzi
 

I just had to do this.  I went into Auto Play settings, done within
Control Panel, Settings, or by entering Auto Play in the search box. 
You can then tab over to different options such as DVD, SD Cards, etc.
and use up and down arrows to choose a default action for each.

On 12/7/2020 2:39 PM, Roger Stewart wrote:
While on this subject, can anyone tell me how to set the action for
removable media such as CD-R or DVD etc. Whenever I put a disk in, I
get a notice to choose the default action for these but there's no way
I've found to do this. Checking in devices this option just isn't
there at all--only removable drives and memory cards/USB sticks but
nothing for removable disks.

Thanks.
Roger











On 12/7/2020 1:31 PM, Brian Vogel wrote:
Autoplay settings are now in the Windows 10 Settings themselves.
 Settings, Devices, Autoplay Pane.  My guess is that you'll want
either, /Ask me every time/, or, /Open folder to view files (File
Explorer)/, as your choice for the Removable Media dropdown.

My guess is that it's now set to, /Take no action/.
--

Brian -Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

*/If you think that you can think about a thing, inextricably
attached to something else, without thinking of the thing it is
attached to, then you have a legal mind./*

        ~ Thomas Reed Powell







Re: Unable to access Auto-play options when connecting my flash drive

Bob Jutzi
 

The default was Ask me Every time, so changed to Open to View Folders
which appears to have done it.  Thanks.

On 12/7/2020 2:31 PM, Brian Vogel wrote:
Autoplay settings are now in the Windows 10 Settings themselves.   Settings, Devices, Autoplay Pane.  My guess is that you'll want either, Ask me every time , or, Open folder to view files (File Explorer) , as your choice for the Removable Media dropdown.

My guess is that it's now set to, Take no action.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

*If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.*

~ Thomas Reed Powell





Re: Unable to access Auto-play options when connecting my flash drive

Roger Stewart
 

While on this subject, can anyone tell me how to set the action for removable media such as CD-R or DVD etc. Whenever I put a disk in, I get a notice to choose the default action for these but there's no way I've found to do this. Checking in devices this option just isn't there at all--only removable drives and memory cards/USB sticks but nothing for removable disks.

Thanks.
Roger











On 12/7/2020 1:31 PM, Brian Vogel wrote:
Autoplay settings are now in the Windows 10 Settings themselves.   Settings, Devices, Autoplay Pane.  My guess is that you'll want either, Ask me every time, or, Open folder to view files (File Explorer), as your choice for the Removable Media dropdown.

My guess is that it's now set to, Take no action.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 



Re: Unable to access Auto-play options when connecting my flash drive

 

Autoplay settings are now in the Windows 10 Settings themselves.   Settings, Devices, Autoplay Pane.  My guess is that you'll want either, Ask me every time, or, Open folder to view files (File Explorer), as your choice for the Removable Media dropdown.

My guess is that it's now set to, Take no action.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: Unable to access Auto-play options when connecting my flash drive

john s
 

Bob, you may have to go to the autoplay options, I think, somewhere in control panel.


At 01:13 PM 12/7/2020, Bob Jutzi, wrote:

For some reason, I can no longer access the list of options when connecting my flash drive.

Not sure if this is correct since I haven't needed to use it in a long time but tried Windows-Shift-A.  If not correct, what is the hotkey combination?
Thanks.

                 John


Unable to access Auto-play options when connecting my flash drive

Bob Jutzi
 

For some reason, I can no longer access the list of options when connecting my flash drive.

Not sure if this is correct since I haven't needed to use it in a long time but tried Windows-Shift-A.  If not correct, what is the hotkey combination?
Thanks.


Re: NVDA is not working in Excel 2019

Carlos Esteban Martínez Macías
 

Hi all.

In Excel, NVDA go to read the format when the focus is on the cell with NVDA]shift]f, NVDA]f is when the cursor is in the edit box of the cell, because in NVDA 2020.3 the command NVDA]f now say the format in the system cursor, and NVDA]shift]f of the review cursor.

And yes, NVDA have problems in the dialog fond that Bryan mentioned, other users of Spanish community also report it.

Regards.

 

 

Carlos Esteban Martínez Macías.

Soporte a usuarios, comunidad hispanohablante de NVDA.

Web www.nvda.es

Experto certificado en NVDA

 

De: Brian Vogel
Enviado: lunes, 7 de diciembre de 2020 10:38
Para: nvda@nvda.groups.io
Asunto: Re: [nvda] NVDA is not working in Excel 2019

 

Just for the record, it's also behaving similarly in Excel 2016.  What's even stranger is if you bring up the Font dialog via CTRL+SHIFT+F it's reporting the font name and style (probably size, too, but I stopped after the first two) as blank when there is clearly a font name and regular in the respective boxes.
 
There is an active issue open for this on GitHub:  Font information not read in Cell Format dialog in Excel 2016 / 365
If you have a GitHub account, you may wish to add a comment.  I just did because I'm having the same issues you're having.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 

 


Re: Odd one with Add-On Updater

 

Hi everyone,

This is not the fault of Add-on Updater, but rather due to system changes being made to the server the add-on uses to check for updates. I’ll notify add-ons community and NV Access. Sorry for the inconvenience.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, December 7, 2020 8:26 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Odd one with Add-On Updater

 

If memory serves Add-On Updater uses files created by the add-on developers to determine what is the latest version.  I seem to remember this occurring once or twice in the past when an add-on itself was updated but there was an oversight about updating the file that Add-On Updater uses to determine what the latest version is.

It would also make sense, at least to me, that if what Add-On Updater sees as the currently installed add-on version number is higher than whatever is indicated as the latest version in the reference file that it would accept that add-on as current, notifying the user that it has done so.  I don't know whether it would be possible to trigger an e-mail to the add-on developer if this situation occurs, but that would likely be helpful in resolving this sort of issue promptly as well.  Never having seen the code nor programmed in Python, I really don't know whether either one of these things would be a so-called "easy fix" or close to impossible.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: Odd one with Add-On Updater

 

If memory serves Add-On Updater uses files created by the add-on developers to determine what is the latest version.  I seem to remember this occurring once or twice in the past when an add-on itself was updated but there was an oversight about updating the file that Add-On Updater uses to determine what the latest version is.

It would also make sense, at least to me, that if what Add-On Updater sees as the currently installed add-on version number is higher than whatever is indicated as the latest version in the reference file that it would accept that add-on as current, notifying the user that it has done so.  I don't know whether it would be possible to trigger an e-mail to the add-on developer if this situation occurs, but that would likely be helpful in resolving this sort of issue promptly as well.  Never having seen the code nor programmed in Python, I really don't know whether either one of these things would be a so-called "easy fix" or close to impossible.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Re: NVDA is not working in Excel 2019

 

Just for the record, it's also behaving similarly in Excel 2016.  What's even stranger is if you bring up the Font dialog via CTRL+SHIFT+F it's reporting the font name and style (probably size, too, but I stopped after the first two) as blank when there is clearly a font name and regular in the respective boxes.
 
There is an active issue open for this on GitHub:  Font information not read in Cell Format dialog in Excel 2016 / 365
If you have a GitHub account, you may wish to add a comment.  I just did because I'm having the same issues you're having.
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


Odd one with Add-On Updater

Roger Stewart
 

When I started up this morning, I got a notice from add on updater that a new version of the mp3 direct cut add on is available.  I did update to the latest version yesterday.  I actually have 20.12 installed but add on updater thinks that 19.12 is the current version.  For now I'll just tell add on updater to not check for updates of this add on but hope this can get fixed.


Roger

8361 - 8380 of 87776