Date   

Re: comment section in you tube is not displaying

JM Casey
 

Something seems to have changed for me recently … I don’t know whether it is a setting, something youtube is trying with certain servers or what, but the comments now seem to load before suggested videos, and appear higher on the page than other non-currently-playing-video-related content.

It seems that many of us have different sorts of youtube experiences dependent onv arious sometimes unknown factors, which is interesting, but doesn’t always make suggesting solutions straightforward.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: April 13, 2021 10:32 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] comment section in you tube is not displaying

 

Although there is something which acts like an edit field to "add a public comment", it's done in such a way that it isn't actually a traditional edit field, so you can't find it by navigating by edit field or even form field.  The best way I've found to get to it is:

 

1. Press NVDA+control+f to open NVDA's find function.

2. Type the word "comments" (without quotes)

3. Press ENTER to move to the first instance of the word.

4. Press TAB twice to move past "Sort by" and onto the edit field.

 

I have found that sometimes everything hasn't loaded and it can't find comments.  In this case, escape the error dialog, press CONTROL+END to jump to the bottom of the page, then up arrow and it's usually actually at the comments - YouTube seems to load the video and then related / suggested videos, then after that the comments, and sometimes it doesn't load the comments until you actually scroll down to the bottom of the page to get to them.

 

Kind regards

 

Quentin.

 

On Wed, Apr 14, 2021 at 12:10 PM Robert Mendoza <lowvisiontek@...> wrote:

Not sure if this problem occurs with the NVDA but I will give a shot to
discuss here.

Does anyone could noticed in the youtube website the comment section is
not displaying. Well, this is the second time I noticed this and
observing and tried to shift to different browser but no luck.







 

--

Quentin Christensen
Training and Support Manager

 


Re: comment section in you tube is not displaying

JM Casey
 

I usually use Chrome on youtube. What I do is open a video. I hit the letter e twice, and this puts me directly in the comment field. This seems to have become more rather than less reliable lately (the comment field seems to have been moved on the video pages by youtube, but I’m not quite sure of its new position on the screen, if any.)
Chrome seems by far to give the best youtube experience for me. I find firefox to be a little unmanageable on youtube and slow, and I don't use any other chromium-based browsers currently to determine whether they work as well as Google Chrome.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: April 13, 2021 11:33 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] comment section in you tube is not displaying

I suspect there is something wrong with Youtube. On another list there is discussion that comments canbe be seen with Edge but not with one or two other browsers.

Also, because the person asking the question has been seeing them before and something must have changed.

I tried looking for comments on a page and I didn't find them even though I skimmed down the page to allow it to change.

Gene
-----Original Message-----
From: Quentin Christensen
Sent: Tuesday, April 13, 2021 9:31 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] comment section in you tube is not displaying


Although there is something which acts like an edit field to "add a public
comment", it's done in such a way that it isn't actually a traditional edit
field, so you can't find it by navigating by edit field or even form field.
The best way I've found to get to it is:

1. Press NVDA+control+f to open NVDA's find function.
2. Type the word "comments" (without quotes)
3. Press ENTER to move to the first instance of the word.
4. Press TAB twice to move past "Sort by" and onto the edit field.

I have found that sometimes everything hasn't loaded and it can't find
comments. In this case, escape the error dialog, press CONTROL+END to jump
to the bottom of the page, then up arrow and it's usually actually at the
comments - YouTube seems to load the video and then related / suggested
videos, then after that the comments, and sometimes it doesn't load the
comments until you actually scroll down to the bottom of the page to get to
them.

Kind regards

Quentin.


On Wed, Apr 14, 2021 at 12:10 PM Robert Mendoza <lowvisiontek@gmail.com>
wrote:
Not sure if this problem occurs with the NVDA but I will give a shot to
discuss here.

Does anyone could noticed in the youtube website the comment section is
not displaying. Well, this is the second time I noticed this and
observing and tried to shift to different browser but no luck.











--

Quentin Christensen
Training and Support Manager


Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: How to use eventHandler.requestEvents

 

Hi,

I see. Do you know if this event is mapped to an existing NvDA event? One way to find out is running AccEvent, part of Windows SDK tools. If not, it will involve some runtime under the hood changes to let NvDA recognize this event (not sure how to do this for Microsoft Active Accessibility, but it’s a bit involved in UI Automation; based on Windows 10 App Essentials add-on source code in front of me, it involves runtime manipulation of UIA events map; at least that’s the high-level overview, so let’s discuss this on a different list).

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of falkogiepmans@...
Sent: Wednesday, April 14, 2021 9:11 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] How to use eventHandler.requestEvents

 

"focusChanged" is an SAP event, not a NVDA event. I want NVDA to be able to listen to this SAP event and handle it the same way as NVDA handles it own events.
I think I misunderstand not only requestEvents but also some other event related stuff in NVDA, so I'll check your suggested example and lurk around in the suggested groups to figure out what I actually want.

 

 


Re: How to use eventHandler.requestEvents

falkogiepmans@...
 

"focusChanged" is an SAP event, not a NVDA event. I want NVDA to be able to listen to this SAP event and handle it the same way as NVDA handles it own events.
I think I misunderstand not only requestEvents but also some other event related stuff in NVDA, so I'll check your suggested example and lurk around in the suggested groups to figure out what I actually want.
 
 


Re: How to use eventHandler.requestEvents

falkogiepmans@...
 

Thanks Brian and Joseph! I think both groups are interesting to look around in.
 
 


Re: How to use eventHandler.requestEvents

 

Hi,

I think one way to distinguish between these two would be the scope of the question:

  • Add-ons list is there for add-on authors to congregate and talk about add-on writing.
  • If the question is about NVDA Core (screen reader) development itself, then it might be better suited on the development list.

There is some overlap, but I think the above criteria is one way of distinguishing between the two.

Cheers,

Joseph

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, April 14, 2021 8:42 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] How to use eventHandler.requestEvents

 

On Wed, Apr 14, 2021 at 11:38 AM, Joseph Lee wrote:

The add-ons list does discuss coding but is geared towards add-on authoring, which I think is the intent behind the question.

-
And you'd be far better at reading between the lines for the intent behind this question than I am.  Thanks for that additional pointer.  I'm never quite sure which of the development focused groups is best to direct someone to, and I try to avoid doing so unless the question is clearly development related.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

Always remember others may hate you but those who hate you don't win unless you hate them.  And then you destroy yourself.

       ~ Richard M. Nixon

 


Re: How to use eventHandler.requestEvents

 

On Wed, Apr 14, 2021 at 11:38 AM, Joseph Lee wrote:
The add-ons list does discuss coding but is geared towards add-on authoring, which I think is the intent behind the question.
-
And you'd be far better at reading between the lines for the intent behind this question than I am.  Thanks for that additional pointer.  I'm never quite sure which of the development focused groups is best to direct someone to, and I try to avoid doing so unless the question is clearly development related.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

Always remember others may hate you but those who hate you don't win unless you hate them.  And then you destroy yourself.

       ~ Richard M. Nixon

 


Re: How to use eventHandler.requestEvents

 

Hi,

I think a more appropriate list would be NVDA Add-ons list:

https://nvda-addons.groups.io/g/nvda-addons

The add-ons list does discuss coding but is geared towards add-on authoring, which I think is the intent behind the question.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, April 14, 2021 8:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] How to use eventHandler.requestEvents

 

On Wed, Apr 14, 2021 at 08:17 AM, <falkogiepmans@...> wrote:

Is this the place to post these kind of questions?

-
Not really.  The focus here is on how to use NVDA as an end user, not as a developer.

There is actually an NVDA Screen Reader Development Group where this sort of "under the hood" discussion is more suited.  Note well that it is NOT a general user support list (which the NVDA Group is), but is focused on those doing coding:

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

Always remember others may hate you but those who hate you don't win unless you hate them.  And then you destroy yourself.

       ~ Richard M. Nixon

 


Re: How to use eventHandler.requestEvents

 

Hi,

Where did you see “focusChanged” event defined in NVDA? I can’t see that event defined in my copy of NVDA screen reader source code at the moment.

To answer the original question at hand: without going into details (something reserved for NVDA Add-ons list), eventHandler.requestEvents function is designed to let app modules respond to app events in the background. This is useful if you need to let NvDA monitor changes to an app control from everywhere. For example, an app might raise name change event in an app, and you may wish to let NVDA announce changes to this control from everywhere. A practical example in use is StationPlaylist add-on where NVDA is told to monitor for changes in status bar texts from everywhere.

Cheers,

Joseph

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of falkogiepmans@...
Sent: Wednesday, April 14, 2021 5:17 AM
To: nvda@nvda.groups.io
Subject: [nvda] How to use eventHandler.requestEvents

 

Hi all,

Currently I am working on a appModule for SAP, this has its own API and internal events. I would like NVDA to be able to listen to some of those events. One of these events is "FocusChanged", since NVDA does not notice this in SAP. My idea was to use requestEvents as follows:

Example Code
class AppModule(appModuleHandler.AppModule):
    def __init__(self, *args, **kwargs):
        super().__init__(*args, **kwargs)
        eventHandler.requestEvents("FocusChanged", processId=self.processID,windowClassName='someWindow')
End Example Code

And use this event in some overlayclass:

Example Code
class SAPClass(IAccessible):
    def event_FocusChanged(self):
        ...do something...
End Example Code

This does not seem to work. Is this what eventHandler.requestEvents is meant for or am I understanding it wrong? I am quite new to events in general but I want to get my head around it.
Side question: Is this the place to post these kind of questions?

Thanks in advance,
Falko

 

 


Re: How to use eventHandler.requestEvents

 

On Wed, Apr 14, 2021 at 08:17 AM, <falkogiepmans@...> wrote:
Is this the place to post these kind of questions?
-
Not really.  The focus here is on how to use NVDA as an end user, not as a developer.

There is actually an NVDA Screen Reader Development Group where this sort of "under the hood" discussion is more suited.  Note well that it is NOT a general user support list (which the NVDA Group is), but is focused on those doing coding:
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

Always remember others may hate you but those who hate you don't win unless you hate them.  And then you destroy yourself.

       ~ Richard M. Nixon

 


How to use eventHandler.requestEvents

falkogiepmans@...
 

Hi all,

Currently I am working on a appModule for SAP, this has its own API and internal events. I would like NVDA to be able to listen to some of those events. One of these events is "FocusChanged", since NVDA does not notice this in SAP. My idea was to use requestEvents as follows:

Example Code
class AppModule(appModuleHandler.AppModule):
    def __init__(self, *args, **kwargs):
        super().__init__(*args, **kwargs)
        eventHandler.requestEvents("FocusChanged", processId=self.processID,windowClassName='someWindow')
End Example Code

And use this event in some overlayclass:

Example Code
class SAPClass(IAccessible):
    def event_FocusChanged(self):
        ...do something...
End Example Code

This does not seem to work. Is this what eventHandler.requestEvents is meant for or am I understanding it wrong? I am quite new to events in general but I want to get my head around it.
Side question: Is this the place to post these kind of questions?

Thanks in advance,
Falko
 
 


Re: comment section in you tube is not displaying

Quentin Christensen
 

When I was exploring before, I tried in both Firefox and Chrome.  I did find a couple of times it hadn't yet loaded the comments, which was why I thought it was waiting until the focus actually was at the bottom to load them - Either way, it is very slow.  I think it's just that sluggishness rather than a browser issue, but that's just a guess.


On Wed, Apr 14, 2021 at 2:33 PM Luke Davis <luke@...> wrote:
The old trick of pressing Control+End, then shift+2 (to go back to the previous
heading level 2), still works to find comments.

However, Youtube is taking longer than ever to show comments now--I just had
timings of 3 seconds on one video, and 15 or so on another, before the Shift+2
actually worked.

However--I might test this more--if you pause the video (by hitting K, or
NVDA+F2 then K), then do the Control+End, Shift+2, that may load the comments
quicker. It seemed to in one test I did.

I don't generally use Youtube by computer, so YMMV, but these were my results in
Firefox just now.



--
Luke

"In this life there are obstacles, and forces who overcome obstacles. You can be either one or the other.
If you refuse to even try to clear an obstacle, you become the obstacle."
- Joel Shepherd







--
Quentin Christensen
Training and Support Manager


Re: comment section in you tube is not displaying

Luke Davis
 

The old trick of pressing Control+End, then shift+2 (to go back to the previous heading level 2), still works to find comments.

However, Youtube is taking longer than ever to show comments now--I just had timings of 3 seconds on one video, and 15 or so on another, before the Shift+2 actually worked.

However--I might test this more--if you pause the video (by hitting K, or NVDA+F2 then K), then do the Control+End, Shift+2, that may load the comments quicker. It seemed to in one test I did.

I don't generally use Youtube by computer, so YMMV, but these were my results in Firefox just now.



--
Luke

"In this life there are obstacles, and forces who overcome obstacles. You can be either one or the other.
If you refuse to even try to clear an obstacle, you become the obstacle."
- Joel Shepherd


Re: Error in Firefox

Gene
 

Uninstalling office causes such a problem but in this case, the registry fixing tool couldn't solve it. Since the problem uninstalling Office causes is unregistered dll files, when you ran system restore, it may have corrected the problem by reverting the registry and now everything is registered. If the problem was something else caused by the uninstallation, System Restore corrected it. You said there was a missing dll file. System Restore would replace it if you ran a restore point from before it was missing.

Gene

-----Original Message-----
From: Casey Mathews
Sent: Tuesday, April 13, 2021 10:38 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox



Well, System Restore worked.

I sure wish I knew what caused the problem in the first place?

Thanks for all of the suggestions.





Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!









From: Casey Mathews
Sent: Tuesday, April 13, 2021 9:28 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox





I tried reinstalling firefox. I also tried running a temp copy of NVDA. I also reinstalled NVDA.

None worked.

I tried with Narrator and that will not even let me browse, so I think this must be some kind of system file issue.

I ran file check and dism no errors.

I’m trying windows restore.





Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!







From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 9:04 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox





Hi



Which did you try re installing the copy of nvda or the browser?



So the resetting of the browser did not work?



Did you try the portable copy of nvda to see if it works correctly with the browser some times it is better to grab a new copy of nvda then try it as a temp copy to see if you get the same results. If it works correctly in the browser, then I would do a reset of nvda. But when you do that make sure that you turn it off then back on and get the message you get when you first install nvda.



There is a setting in the nvda menu that will set it back to factory defaults.



Gene nz







On 14/04/2021 2:50 pm, Casey Mathews wrote:



Thanks, that didn’t work.

I even tried reinstalling it. I also tried the com fixing tool, restarted and tried again. Nothing.





Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!







From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox





Hi



I have not had to do this for a while as when you have troubles with the browser and this sounds like the same I had a few years back but resetting the browser fixed the problem in those cases. This was both in fire fox and recently in google browser it would speak stuff only if I tabbed but no browse mode etc and in the case of fire fox you could not interact with the browser apart from the menus.



the following page if you do go down this track can be fund at https://malwaretips.com/blogs/reset-firefox-settings/

try some of the other steps from other people and also try another copy of nvda if you have it on a portable to see if the same problem happens and if it does I am guessing the browser is the problem but if it works well with the portable on fire fox then have to look closer at nvda.



As suggested also use the comm tool in nvda and see if that fixes the problem. it is all ways after doing that shut down the pc completely not sleep mode then start up the pc.



if it was saying that in all the browsers and also down on the running application area there might be another way but it sounds like it is not this other problem.



Gene nz





On 14/04/2021 12:36 pm, Casey Mathews wrote:



Whenever I open Firefox I hear NVDA say Unknown.

At this point I’m unable to tab or do anything in the browser other than get into menus.

This only happens in Firefox. Chrome and Edge work fine.

I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899

An NVDA error log is below, but not sure what to make of it as I’m not a developer.



displayText: exception: cannot unpack non-iterable NoneType object

IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>

IAccessibleChildID: -16777238

IAccessible event parameters: windowHandle=919304, objectID=-4, childID=-16777238

IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))





Casey Mathews


Re: Error in Firefox

Jackie
 

Casey, this sometimes happens when the default user profile gets corrupted.

On 4/13/21, Casey Mathews <csm120@outlook.com> wrote:
Well, System Restore worked.
I sure wish I knew what caused the problem in the first place?
Thanks for all of the suggestions.


Casey Mathews<https://webfriendlyhelp.com/about>
WebFriendlyHelp.com<https://webfriendlyhelp.com/>: Makin’ your tech life
easy!


From: Casey Mathews<mailto:csm120@outlook.com>
Sent: Tuesday, April 13, 2021 9:28 PM
To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] Error in Firefox

I tried reinstalling firefox. I also tried running a temp copy of NVDA. I
also reinstalled NVDA.
None worked.
I tried with Narrator and that will not even let me browse, so I think this
must be some kind of system file issue.
I ran file check and dism no errors.
I’m trying windows restore.


Casey
Mathews<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwebfriendlyhelp.com%2Fabout&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077649101%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=b3qyDvRJfzoGTDLEHy5Okv%2BuVTK%2FTsjh1syUiB758JQ%3D&reserved=0>
WebFriendlyHelp.com<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwebfriendlyhelp.com%2F&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077659099%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FbD0WbGiMtAQupctT8PWbEH%2FaHHjMcGhEqv5wg505EA%3D&reserved=0>:
Makin’ your tech life easy!


From: hurrikennyandopo ...<mailto:hurrikennyandopo@hotmail.com>
Sent: Tuesday, April 13, 2021 9:04 PM
To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] Error in Firefox


Hi



Which did you try re installing the copy of nvda or the browser?



So the resetting of the browser did not work?



Did you try the portable copy of nvda to see if it works correctly with the
browser some times it is better to grab a new copy of nvda then try it as a
temp copy to see if you get the same results. If it works correctly in the
browser, then I would do a reset of nvda. But when you do that make sure
that you turn it off then back on and get the message you get when you first
install nvda.



There is a setting in the nvda menu that will set it back to factory
defaults.



Gene nz




On 14/04/2021 2:50 pm, Casey Mathews wrote:
Thanks, that didn’t work.
I even tried reinstalling it. I also tried the com fixing tool, restarted
and tried again. Nothing.


Casey
Mathews<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwebfriendlyhelp.com%2Fabout&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077669090%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eX3znyii8MPXlgSrnCh9FMDJi%2FlVn%2BzTqc2XmcvLPRE%3D&reserved=0>
WebFriendlyHelp.com<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwebfriendlyhelp.com%2F&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077669090%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=nTV42ftSJI1IJsrplR8dNjc6EBPI9GcoSHZlXQbbNpM%3D&reserved=0>:
Makin’ your tech life easy!


From: hurrikennyandopo ...<mailto:hurrikennyandopo@hotmail.com>
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io<mailto:nvda@nvda.groups.io>
Subject: Re: [nvda] Error in Firefox


Hi



I have not had to do this for a while as when you have troubles with the
browser and this sounds like the same I had a few years back but resetting
the browser fixed the problem in those cases. This was both in fire fox and
recently in google browser it would speak stuff only if I tabbed but no
browse mode etc and in the case of fire fox you could not interact with the
browser apart from the menus.



the following page if you do go down this track can be fund at
https://malwaretips.com/blogs/reset-firefox-settings/<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmalwaretips.com%2Fblogs%2Freset-firefox-settings%2F&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077679085%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I9h5Usmbj%2F94CCeIlo4JLkzvOgavSghTGJfpqfpf4mI%3D&reserved=0>

try some of the other steps from other people and also try another copy of
nvda if you have it on a portable to see if the same problem happens and if
it does I am guessing the browser is the problem but if it works well with
the portable on fire fox then have to look closer at nvda.



As suggested also use the comm tool in nvda and see if that fixes the
problem. it is all ways after doing that shut down the pc completely not
sleep mode then start up the pc.



if it was saying that in all the browsers and also down on the running
application area there might be another way but it sounds like it is not
this other problem.



Gene nz


On 14/04/2021 12:36 pm, Casey Mathews wrote:
Whenever I open Firefox I hear NVDA say Unknown.
At this point I’m unable to tab or do anything in the browser other than get
into menus.
This only happens in Firefox. Chrome and Edge work fine.
I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899
An NVDA error log is below, but not sure what to make of it as I’m not a
developer.

displayText: exception: cannot unpack non-iterable NoneType object
IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>
IAccessibleChildID: -16777238
IAccessible event parameters: windowHandle=919304, objectID=-4,
childID=-16777238
IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.',
(None, None, None, 0, None))
IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.',
(None, None, None, 0, None))
IAccessible accState: exception: (-2147024809, 'The parameter is
incorrect.', (None, None, None, 0, None))
IAccessible accDescription: exception: (-2147024809, 'The parameter is
incorrect.', (None, None, None, 0, None))
IAccessible accValue: exception: (-2147024809, 'The parameter is
incorrect.', (None, None, None, 0, None))


Casey
Mathews<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwebfriendlyhelp.com%2Fabout&data=04%7C01%7C%7Cb79b24c18e744d19f5d608d8fef55df2%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637539677077689082%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qaXXCUO8JsSfw7SLvh8HGpBP5O5erIVb2AFQ7Z5Pf7g%3D&reserved=0>









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Re: Error in Firefox

 

Well, System Restore worked.

I sure wish I knew what caused the problem in the first place?

Thanks for all of the suggestions.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: Casey Mathews
Sent: Tuesday, April 13, 2021 9:28 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

I tried reinstalling firefox. I also tried running a temp copy of NVDA. I also reinstalled NVDA.

None worked.

I tried with Narrator and that will not even let me browse, so I think this must be some kind of system file issue.

I ran file check and dism no errors.

I’m trying windows restore.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 9:04 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

Which did you try re installing the copy of nvda or the browser?

 

So the resetting of the browser did not work?

 

Did you try the portable copy of nvda to see if it works correctly with the browser some times it is better to grab a new copy of nvda  then try it as a temp copy to see if you get the same results. If it works correctly in the browser, then I would do a reset of nvda. But when you do that make sure that you turn it off then back on and get the message you get when you first install nvda.

 

There is a setting in the nvda menu that will set it back to factory defaults.

 

Gene nz

 

 

On 14/04/2021 2:50 pm, Casey Mathews wrote:

Thanks, that didn’t work.

I even tried reinstalling it. I also tried the com fixing tool, restarted and tried again. Nothing.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

I have not had to do this for a while as when you have troubles with the browser and this sounds like the same I had a few years back but resetting the browser fixed the problem in those cases. This was both in fire fox and recently in google browser it would speak stuff only if I tabbed but no browse mode etc and in the case of fire fox you could not interact with the browser apart from the menus.

 

the following page if you do go down this track can be fund at https://malwaretips.com/blogs/reset-firefox-settings/

try some of the other steps from other people and also try another copy of nvda if you have it on a portable to see if the same problem happens and if it does I am guessing the browser is the problem but if it works well with the portable on fire fox then have to look closer at nvda.

 

As suggested also use the comm tool in nvda and see if that fixes the problem. it is all ways after doing that shut down the pc completely not sleep mode then start up the pc.

 

if it was saying that in all the browsers and also down on the running application area there might be another way but it sounds like it is not this other problem.

 

Gene nz

 

On 14/04/2021 12:36 pm, Casey Mathews wrote:

Whenever I open Firefox I hear NVDA say Unknown.

At this point I’m unable to tab or do anything in the browser other than get into menus.

This only happens in Firefox. Chrome and Edge work fine.

I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899

An NVDA error log is below, but not sure what to make of it as I’m not a developer.

 

displayText: exception: cannot unpack non-iterable NoneType object

IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>

IAccessibleChildID: -16777238

IAccessible event parameters: windowHandle=919304, objectID=-4, childID=-16777238

IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

 

 

Casey Mathews

 

 

 


Re: Error in Firefox

Gene
 

Do you mean system restore?


Gene

On 4/13/2021 10:28 PM, Casey Mathews wrote:

I tried reinstalling firefox. I also tried running a temp copy of NVDA. I also reinstalled NVDA.

None worked.

I tried with Narrator and that will not even let me browse, so I think this must be some kind of system file issue.

I ran file check and dism no errors.

I’m trying windows restore.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 9:04 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

Which did you try re installing the copy of nvda or the browser?

 

So the resetting of the browser did not work?

 

Did you try the portable copy of nvda to see if it works correctly with the browser some times it is better to grab a new copy of nvda  then try it as a temp copy to see if you get the same results. If it works correctly in the browser, then I would do a reset of nvda. But when you do that make sure that you turn it off then back on and get the message you get when you first install nvda.

 

There is a setting in the nvda menu that will set it back to factory defaults.

 

Gene nz

 

 

On 14/04/2021 2:50 pm, Casey Mathews wrote:

Thanks, that didn’t work.

I even tried reinstalling it. I also tried the com fixing tool, restarted and tried again. Nothing.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

I have not had to do this for a while as when you have troubles with the browser and this sounds like the same I had a few years back but resetting the browser fixed the problem in those cases. This was both in fire fox and recently in google browser it would speak stuff only if I tabbed but no browse mode etc and in the case of fire fox you could not interact with the browser apart from the menus.

 

the following page if you do go down this track can be fund at https://malwaretips.com/blogs/reset-firefox-settings/

try some of the other steps from other people and also try another copy of nvda if you have it on a portable to see if the same problem happens and if it does I am guessing the browser is the problem but if it works well with the portable on fire fox then have to look closer at nvda.

 

As suggested also use the comm tool in nvda and see if that fixes the problem. it is all ways after doing that shut down the pc completely not sleep mode then start up the pc.

 

if it was saying that in all the browsers and also down on the running application area there might be another way but it sounds like it is not this other problem.

 

Gene nz

 

On 14/04/2021 12:36 pm, Casey Mathews wrote:

Whenever I open Firefox I hear NVDA say Unknown.

At this point I’m unable to tab or do anything in the browser other than get into menus.

This only happens in Firefox. Chrome and Edge work fine.

I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899

An NVDA error log is below, but not sure what to make of it as I’m not a developer.

 

displayText: exception: cannot unpack non-iterable NoneType object

IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>

IAccessibleChildID: -16777238

IAccessible event parameters: windowHandle=919304, objectID=-4, childID=-16777238

IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

 

 

Casey Mathews

 

 


Re: comment section in you tube is not displaying

Gene
 

I suspect there is something wrong with Youtube. On another list there is discussion that comments canbe be seen with Edge but not with one or two other browsers.

Also, because the person asking the question has been seeing them before and something must have changed.

I tried looking for comments on a page and I didn't find them even though I skimmed down the page to allow it to change.

Gene

-----Original Message-----
From: Quentin Christensen
Sent: Tuesday, April 13, 2021 9:31 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] comment section in you tube is not displaying


Although there is something which acts like an edit field to "add a public comment", it's done in such a way that it isn't actually a traditional edit field, so you can't find it by navigating by edit field or even form field. The best way I've found to get to it is:

1. Press NVDA+control+f to open NVDA's find function.
2. Type the word "comments" (without quotes)
3. Press ENTER to move to the first instance of the word.
4. Press TAB twice to move past "Sort by" and onto the edit field.

I have found that sometimes everything hasn't loaded and it can't find comments. In this case, escape the error dialog, press CONTROL+END to jump to the bottom of the page, then up arrow and it's usually actually at the comments - YouTube seems to load the video and then related / suggested videos, then after that the comments, and sometimes it doesn't load the comments until you actually scroll down to the bottom of the page to get to them.

Kind regards

Quentin.


On Wed, Apr 14, 2021 at 12:10 PM Robert Mendoza <lowvisiontek@gmail.com> wrote:
Not sure if this problem occurs with the NVDA but I will give a shot to
discuss here.

Does anyone could noticed in the youtube website the comment section is
not displaying. Well, this is the second time I noticed this and
observing and tried to shift to different browser but no luck.











--

Quentin Christensen
Training and Support Manager


Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: Error in Firefox

 

I tried reinstalling firefox. I also tried running a temp copy of NVDA. I also reinstalled NVDA.

None worked.

I tried with Narrator and that will not even let me browse, so I think this must be some kind of system file issue.

I ran file check and dism no errors.

I’m trying windows restore.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 9:04 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

Which did you try re installing the copy of nvda or the browser?

 

So the resetting of the browser did not work?

 

Did you try the portable copy of nvda to see if it works correctly with the browser some times it is better to grab a new copy of nvda  then try it as a temp copy to see if you get the same results. If it works correctly in the browser, then I would do a reset of nvda. But when you do that make sure that you turn it off then back on and get the message you get when you first install nvda.

 

There is a setting in the nvda menu that will set it back to factory defaults.

 

Gene nz

 

 

On 14/04/2021 2:50 pm, Casey Mathews wrote:

Thanks, that didn’t work.

I even tried reinstalling it. I also tried the com fixing tool, restarted and tried again. Nothing.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

I have not had to do this for a while as when you have troubles with the browser and this sounds like the same I had a few years back but resetting the browser fixed the problem in those cases. This was both in fire fox and recently in google browser it would speak stuff only if I tabbed but no browse mode etc and in the case of fire fox you could not interact with the browser apart from the menus.

 

the following page if you do go down this track can be fund at https://malwaretips.com/blogs/reset-firefox-settings/

try some of the other steps from other people and also try another copy of nvda if you have it on a portable to see if the same problem happens and if it does I am guessing the browser is the problem but if it works well with the portable on fire fox then have to look closer at nvda.

 

As suggested also use the comm tool in nvda and see if that fixes the problem. it is all ways after doing that shut down the pc completely not sleep mode then start up the pc.

 

if it was saying that in all the browsers and also down on the running application area there might be another way but it sounds like it is not this other problem.

 

Gene nz

 

On 14/04/2021 12:36 pm, Casey Mathews wrote:

Whenever I open Firefox I hear NVDA say Unknown.

At this point I’m unable to tab or do anything in the browser other than get into menus.

This only happens in Firefox. Chrome and Edge work fine.

I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899

An NVDA error log is below, but not sure what to make of it as I’m not a developer.

 

displayText: exception: cannot unpack non-iterable NoneType object

IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>

IAccessibleChildID: -16777238

IAccessible event parameters: windowHandle=919304, objectID=-4, childID=-16777238

IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

 

 

Casey Mathews

 

 


Re: Error in Firefox

hurrikennyandopo ...
 

Hi


Which did you try re installing the copy of nvda or the browser?


So the resetting of the browser did not work?


Did you try the portable copy of nvda to see if it works correctly with the browser some times it is better to grab a new copy of nvda  then try it as a temp copy to see if you get the same results. If it works correctly in the browser, then I would do a reset of nvda. But when you do that make sure that you turn it off then back on and get the message you get when you first install nvda.


There is a setting in the nvda menu that will set it back to factory defaults.


Gene nz



On 14/04/2021 2:50 pm, Casey Mathews wrote:

Thanks, that didn’t work.

I even tried reinstalling it. I also tried the com fixing tool, restarted and tried again. Nothing.

 

 

Casey Mathews

WebFriendlyHelp.com: Makin’ your tech life easy!

 

 

From: hurrikennyandopo ...
Sent: Tuesday, April 13, 2021 7:20 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Error in Firefox

 

Hi

 

I have not had to do this for a while as when you have troubles with the browser and this sounds like the same I had a few years back but resetting the browser fixed the problem in those cases. This was both in fire fox and recently in google browser it would speak stuff only if I tabbed but no browse mode etc and in the case of fire fox you could not interact with the browser apart from the menus.

 

the following page if you do go down this track can be fund at https://malwaretips.com/blogs/reset-firefox-settings/

try some of the other steps from other people and also try another copy of nvda if you have it on a portable to see if the same problem happens and if it does I am guessing the browser is the problem but if it works well with the portable on fire fox then have to look closer at nvda.

 

As suggested also use the comm tool in nvda and see if that fixes the problem. it is all ways after doing that shut down the pc completely not sleep mode then start up the pc.

 

if it was saying that in all the browsers and also down on the running application area there might be another way but it sounds like it is not this other problem.

 

Gene nz

 

On 14/04/2021 12:36 pm, Casey Mathews wrote:

Whenever I open Firefox I hear NVDA say Unknown.

At this point I’m unable to tab or do anything in the browser other than get into menus.

This only happens in Firefox. Chrome and Edge work fine.

I’m running NVDA 2020.4 and Windows 10 21H1 (64-bit) build 19043.899

An NVDA error log is below, but not sure what to make of it as I’m not a developer.

 

displayText: exception: cannot unpack non-iterable NoneType object

IAccessibleObject: <POINTER(IAccessible) ptr=0x73947c8 at a584cb0>

IAccessibleChildID: -16777238

IAccessible event parameters: windowHandle=919304, objectID=-4, childID=-16777238

IAccessible accName: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accRole: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accState: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accDescription: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

IAccessible accValue: exception: (-2147024809, 'The parameter is incorrect.', (None, None, None, 0, None))

 

 

Casey Mathews

 

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