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Re: Code Factory Voices no longer working?

Gene
 

You will get a please register this product or some other message.  I’m nnot sure what you will hear.  Whatever you do to cause speech, arrowing, alt tabbing, anything, that is all you will hear.  However, you can open the synthesizer dialog, the one you open with control NVDA key s and even though you don’t have speech, you can select another synthesizer.  If you want to make sure of how you select the synthesizer you want in your NVDA with whatever choices you have, you can try this while you do have the speech you are currently using.  For example, you might try typing a letter or pressing home, then downarrowing until you get to the synthesizer you want.  To select it, you don’t have to tab, just press enter.  Remember the number of times you down arrow to get to it after you press home. 
 
Gene

-----Original Message-----
Sent: Tuesday, August 10, 2021 6:59 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 

Should this happen to me, will nvda fall back on something like sapi? I hope this does not happen to me by the way.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, August 10, 2021 1:07 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

 

It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 

 

I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 

 

I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.

 

Gene

-----Original Message-----

Sent: Tuesday, August 10, 2021 2:57 PM

Subject: Re: [nvda] Code Factory Voices no longer working?

 

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Re: Problems With NVDA and Windows10

JM Casey
 

It might be some kind of app running in the background that's slowing down your system, but it really shouldn’t' be Defender ora ny of the Microsoft programmes, which should work pretty smoothly together.
I have had big system slowdowns sometimes after a huge amount of disk activity, but it happens maybe once every few months or less and a restart always sets everything right.
The problem you are experiencing must be specific to your system.
Perhaps if you give some stats about the machine, someone might have a comment.
Maybe also go into task manager and take a look at startup items; see if you can get rid of anything.
Maybe the manufacturer put some bloatware on the system that is messing with it.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ibrahim Ajayi
Sent: August 10, 2021 08:00 PM
To: nvda@groups.io
Subject: [nvda] Problems With NVDA and Windows10

Hello:
I've come to discover since I upgraded my laptop from windows7 to 10, that the computer has not been responding to commands instantly.
When I launch a program or a website, it takes a very long time for it to start. Even when I am typing it sometimes takes some seconds for the characters to appear.
I don't know if this is a problem with the NVDA screen reader or it is a problem with the operating system windows10.
I don't understand why this is happening. I didn't have this problem at any time with windows7 or even XP.
I suspected at a time that the various security installations were causing the problem, and I disabled windows defender. But this has still not solved the problem.
So, what can I do. Has anyone had this problem before?
Thanking you in advance for your help in this regard.
Ibrahim.
Re: Code Factory Voices no longer working?

Steve Wettlaufer
 

It should.  If it happens to you like it happens to me you'll be unable to do anything at first because a please register message will irritatingly block everything you do, but once you reload NVDA it will use an alternative voice.

Steve

On 2021-08-10 7:59 p.m., Sarah k Alawami wrote:

Should this happen to me, will nvda fall back on something like sapi? I hope this does not happen to me by the way.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, August 10, 2021 1:07 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

 

It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 

 

I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 

 

I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.

 

Gene

-----Original Message-----

Sent: Tuesday, August 10, 2021 2:57 PM

Subject: Re: [nvda] Code Factory Voices no longer working?

 

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Problems With NVDA and Windows10

Ibrahim Ajayi
 

Hello:
I've come to discover since I upgraded my laptop from windows7 to 10,
that the computer has not been responding to commands instantly.
When I launch a program or a website, it takes a very long time for it
to start. Even when I am typing it sometimes takes some seconds for
the characters to appear.
I don't know if this is a problem with the NVDA screen reader or it is
a problem with the operating system windows10.
I don't understand why this is happening. I didn't have this problem
at any time with windows7 or even XP.
I suspected at a time that the various security installations were
causing the problem, and I disabled windows defender. But this has
still not solved the problem.
So, what can I do. Has anyone had this problem before?
Thanking you in advance for your help in this regard.
Ibrahim.
Re: Code Factory Voices no longer working?

Sarah k Alawami
 

Should this happen to me, will nvda fall back on something like sapi? I hope this does not happen to me by the way.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, August 10, 2021 1:07 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

 

It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 

 

I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 

 

I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.

 

Gene

-----Original Message-----

Sent: Tuesday, August 10, 2021 2:57 PM

Subject: Re: [nvda] Code Factory Voices no longer working?

 

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Re: Code Factory Voices no longer working?

Sarah k Alawami
 

Same here. Knock on wood. Can you send them an email asking them to resend your registration info? Good luck.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Rosemarie Chavarria
Sent: Tuesday, August 10, 2021 12:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Hi,


I wonder if you could haveaccidentally deleted your info with the license. I don't know what else could be going with your code factory voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.
Re: Looking for secure FTP client accessible with NVDA

Sarah k Alawami
 

I use WinSCP. Love that little tool. It can do a lot.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Rui Fontes
Sent: Tuesday, August 10, 2021 11:35 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Looking for secure FTP client accessible with NVDA

 

Filezilla works alright with NVDA.

 

Rui Fontes

 

Às 19:32 de 10/08/2021, Dennis Clark escreveu:

Hello Everyone
Can anyone suggest a secure FTP client which works well with NVDA? Filezilla has been suggested by my sighted colleagues but I would prefer getting suggestions from those actually using the software with NVDA. Thanks for your assistance.
Dennis

Re: Code Factory Voices no longer working?

Rosemarie Chavarria
 

Yes, if the server is down, then there would be a problem.

On 8/10/2021 2:13 PM, Hareth wrote:
Not if the server blocked it. It had to be done on that side.
It had been doing the same to random users for years now. its one of
the worst I've ever encountered.

On 8/10/21, Rosemarie Chavarria <knitqueen2007@...> wrote:
I saved the email that has all my info on it. That way if I need to
reactivate my license, I don't have a problem with it.



On 8/10/2021 1:42 PM, Shaun Everiss wrote:
Well that would depend where you got your info from.

If its for atguys you could probably ask atguys support, its probably
in your order history somewhere.

I have always kept things backed up but you can ask atguys for your
download info and keys again.

Not sure about the service because it still shows as active here but
that doesn't mean anything it simply means the software didn't have an
issue when it phoned home yet.



On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.





.
Re: Code Factory Voices no longer working?

Hareth <hareth4m@...>
 

Not if the server blocked it. It had to be done on that side.
It had been doing the same to random users for years now. its one of
the worst I've ever encountered.

On 8/10/21, Rosemarie Chavarria <knitqueen2007@...> wrote:
I saved the email that has all my info on it. That way if I need to
reactivate my license, I don't have a problem with it.



On 8/10/2021 1:42 PM, Shaun Everiss wrote:
Well that would depend where you got your info from.

If its for atguys you could probably ask atguys support, its probably
in your order history somewhere.

I have always kept things backed up but you can ask atguys for your
download info and keys again.

Not sure about the service because it still shows as active here but
that doesn't mean anything it simply means the software didn't have an
issue when it phoned home yet.



On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.





.
Re: Code Factory Voices no longer working?

Rosemarie Chavarria
 

Hi, Gene,


I was referring to the email that has my information on it. Yes, contacting Code Factory is important if you have a problem activating the license.


Rosemarie



On 8/10/2021 1:17 PM, Gene wrote:

Its unlikely the voices lost your information.  I suppose it could happen.  I think it is important to contact Code Factory to see what they say about possible authorization problems.
 
Gene
-----Original message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:06 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 
 
I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 
 
I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.
 
Gene
-----Original Message-----
Sent: Tuesday, August 10, 2021 2:57 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Re: Code Factory Voices no longer working?

Shaun Everiss
 

Yeah so do I.

Its in a couple places, one of those is my hdd backups and a protected 128mb flash drive I only use for internal network storage keys.

When it dies I have a 1gb drive that will do the same.

I also have everything on my dropbox.

To login to my dropbox, I use everything through google.

I don't have 2step on this but I am thinking about buying an hardware authorisation dongle.

On 11/08/2021 8:59 am, Rosemarie Chavarria wrote:
I saved the email that has all my info on it. That way if I need to reactivate my license, I don't have a problem with it.



On 8/10/2021 1:42 PM, Shaun Everiss wrote:
Well that would depend where you got your info from.

If its for atguys you could probably ask atguys support, its probably in your order history somewhere.

I have always kept things backed up but you can ask atguys for your download info and keys again.

Not sure about the service because it still shows as active here but that doesn't mean anything it simply means the software didn't have an issue when it phoned home yet.



On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.





.
Re: Code Factory Voices no longer working?

Rosemarie Chavarria
 

I saved the email that has all my info on it. That way if I need to reactivate my license, I don't have a problem with it.

On 8/10/2021 1:42 PM, Shaun Everiss wrote:
Well that would depend where you got your info from.

If its for atguys you could probably ask atguys support, its probably in your order history somewhere.

I have always kept things backed up but you can ask atguys for your download info and keys again.

Not sure about the service because it still shows as active here but that doesn't mean anything it simply means the software didn't have an issue when it phoned home yet.



On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.





.
Re: Code Factory Voices no longer working?

Shaun Everiss
 

Well that would depend where you got your info from.

If its for atguys you could probably ask atguys support, its probably in your order history somewhere.

I have always kept things backed up but you can ask atguys for your download info and keys again.

Not sure about the service because it still shows as active here but that doesn't mean anything it simply means the software didn't have an issue when it phoned home yet.

On 11/08/2021 7:52 am, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.




.
Re: Code Factory Voices no longer working?

Chris Smart
 

No wonder the version of Eloquence we dare not speak about is still used by many many people.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Clement Chou
Sent: August 10, 2021 4:33 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

It's a great idea, except for the fact that I got an automatic email saying they're out of the office until the 22nd of August. This presents a problem as I use primarily Eloquence along with Vocalizer for multiple languages, and now am left scrambling to find alternative voices that are decent. Either way, I've always said this was a system that should be scrapped and that impression has just been reenforced.
Thanks for the thoughts and suggestions.

On 8/10/21, Gene <gsasner@...> wrote:
I will say, as I think about it, that I have seen the statement that
you should not be off the Internet for extended periods so Code
Factory voices can authorize themselves. But I haven’t seen
information about whether all voices are authorized at the same time
or over time. While I would think voices are authorized based on when they were activated, I don’t know that.
So I may be wrong about some people’s voices working and others not.

At any rate, I think contacting Code Factory is a good idea.

Gene
-----Original Message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:17 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Its unlikely the voices lost your information. I suppose it could happen.
I think it is important to contact Code Factory to see what they say
about possible authorization problems.

Gene
-----Original message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

It may be that the server is down. All Code Factory voices contact
the server at intervals, I believe about once a month. If your
Internet is down or their server is down, the voices won’t function
because they can’t be verified as registered. So one person’s voices
may work and another person’s may not.

I think this is a very bad system and, with good authorization
systems, such as JAWS uses, this ongoing contact with the server is unnecessary.

I would suggest contacting Code Factory before more troubleshooting on
your machine. If their server is working properly, you may have to do something.
If it is down, you may just have to wait until it is up again.

Gene
-----Original Message-----
From: Rosemarie Chavarria
Sent: Tuesday, August 10, 2021 2:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to
re-enter my registration or activate a trial... and when I clicked
try just to see what happens it says there was an issue activating my
license and to make sure I had a working internet connection. Anyone
know what the deal with this is? Also seem to have somehow misplaced
my registration info, so need to figure out how to find it. thanks.
Displaying Colors In Braille

H l
 

Hey everyone,

 

Ive checked the box to announce color in the document presentation bit of preferences dialog, but for some reason they don’t show in braille. Does anyone know why or how to fix this?

 

Thanks in advance,

Harmony.
Re: Code Factory Voices no longer working?

Clement Chou
 

It's a great idea, except for the fact that I got an automatic email
saying they're out of the office until the 22nd of August. This
presents a problem as I use primarily Eloquence along with Vocalizer
for multiple languages, and now am left scrambling to find alternative
voices that are decent. Either way, I've always said this was a system
that should be scrapped and that impression has just been reenforced.
Thanks for the thoughts and suggestions.

On 8/10/21, Gene <gsasner@...> wrote:
I will say, as I think about it, that I have seen the statement that you
should not be off the Internet for extended periods so Code Factory voices
can authorize themselves. But I haven’t seen information about whether all
voices are authorized at the same time or over time. While I would think
voices are authorized based on when they were activated, I don’t know that.
So I may be wrong about some people’s voices working and others not.

At any rate, I think contacting Code Factory is a good idea.

Gene
-----Original Message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:17 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Its unlikely the voices lost your information. I suppose it could happen.
I think it is important to contact Code Factory to see what they say about
possible authorization problems.

Gene
-----Original message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

It may be that the server is down. All Code Factory voices contact the
server at intervals, I believe about once a month. If your Internet is down
or their server is down, the voices won’t function because they can’t be
verified as registered. So one person’s voices may work and another
person’s may not.

I think this is a very bad system and, with good authorization systems, such
as JAWS uses, this ongoing contact with the server is unnecessary.

I would suggest contacting Code Factory before more troubleshooting on your
machine. If their server is working properly, you may have to do something.
If it is down, you may just have to wait until it is up again.

Gene
-----Original Message-----
From: Rosemarie Chavarria
Sent: Tuesday, August 10, 2021 2:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.
Re: Code Factory Voices no longer working?

Hareth <hareth4m@...>
 

Horrible license check indeed!
I've wasted my money on their android product, It has similar problems.
years back it forced me to hand my phone to a total stranger in a bus
station because it decided to check the license, and there was no
internet connection.
Plus with a little search here in archives, a blind person could see
with their own eyes how many times Code factory license bug or server
or system
had people bitten with its teeth, *smiles*.

On 8/10/21, Clement Chou <chou.clement@...> wrote:
I don't see how I personally could've deleted my licensing info. I
went to bed and they were working, woke up and they weren't. This is
definitely a horrible system, and antiquated. I don't understand why
it's still being used.

On 8/10/21, Gene <gsasner@...> wrote:
It may be that the server is down. All Code Factory voices contact the
server at intervals, I believe about once a month. If your Internet is
down
or their server is down, the voices won’t function because they can’t be
verified as registered. So one person’s voices may work and another
person’s may not.

I think this is a very bad system and, with good authorization systems,
such
as JAWS uses, this ongoing contact with the server is unnecessary.

I would suggest contacting Code Factory before more troubleshooting on
your
machine. If their server is working properly, you may have to do
something.
If it is down, you may just have to wait until it is up again.

Gene
-----Original Message-----
From: Rosemarie Chavarria
Sent: Tuesday, August 10, 2021 2:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Code Factory Voices no longer working?

Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
Woke up this morning to find Code Factory voices asking me to re-enter
my registration or activate a trial... and when I clicked try just to
see what happens it says there was an issue activating my license and
to make sure I had a working internet connection. Anyone know what the
deal with this is? Also seem to have somehow misplaced my registration
info, so need to figure out how to find it. thanks.
Re: Code Factory Voices no longer working?

Steve Wettlaufer
 

This happened to me a few weeks ago.  I ended up having to reenter my user info a few times before it eventually reactivated.  I waited about a half hour between each attempt.

If you've lost your activation key as I believe the original poster has and your software doesn't reactivate on its own, you're going to have to contact the company and hope they'll send you the info again.  They really need a better, more customer friendly system for authorization and recovery.

Steve

On 2021-08-10 4:06 p.m., Gene wrote:

It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 
 
I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 
 
I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.
 
Gene
-----Original Message-----
Sent: Tuesday, August 10, 2021 2:57 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Re: Code Factory Voices no longer working?

Gene
 

I will say, as I think about it, that I have seen the statement that you should not be off the Internet for extended periods so Code Factory voices can authorize themselves.  But I haven’t seen information about whether all voices are authorized at the same time or over time.  While I would think voices are authorized based on when they were activated, I don’t know that.  So I may be wrong about some people’s voices working and others not. 
 
At any rate, I think contacting Code Factory is a good idea.
 
Gene

-----Original Message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:17 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
Its unlikely the voices lost your information.  I suppose it could happen.  I think it is important to contact Code Factory to see what they say about possible authorization problems.
 
Gene
-----Original message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:06 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 
 
I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 
 
I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.
 
Gene
-----Original Message-----
Sent: Tuesday, August 10, 2021 2:57 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
Re: Code Factory Voices no longer working?

Gene
 

Its unlikely the voices lost your information.  I suppose it could happen.  I think it is important to contact Code Factory to see what they say about possible authorization problems.
 
Gene

-----Original message-----
From: Gene
Sent: Tuesday, August 10, 2021 3:06 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
It may be that the server is down.  All Code Factory voices contact the server at intervals, I believe about once a month.  If your Internet is down or their server is down, the voices won’t function because they can’t be verified as registered.  So one person’s voices may work and another person’s may not. 
 
I think this is a very bad system and, with good authorization systems, such as JAWS uses, this ongoing contact with the server is unnecessary. 
 
I would suggest contacting Code Factory before more troubleshooting on your machine.  If their server is working properly, you may have to do something.  If it is down, you may just have to wait until it is up again.
 
Gene
-----Original Message-----
Sent: Tuesday, August 10, 2021 2:57 PM
Subject: Re: [nvda] Code Factory Voices no longer working?
 
Hi,


I wonder if you could haveaccidentally deleted your info with the
license. I don't know what else could be going with your code factory
voices. They're working fine on my system.


Rosemarie



On 8/10/2021 12:52 PM, Clement Chou wrote:
> Woke up this morning to find Code Factory voices asking me to re-enter
> my registration or activate a trial... and when I clicked try just to
> see what happens it says there was an issue activating my license and
> to make sure I had a working internet connection. Anyone know what the
> deal with this is? Also seem to have somehow misplaced my registration
> info, so need to figure out how to find it. thanks.
>
>
>
>
>
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