On Tue, Aug 17, 2021 at 11:53 AM, Jackie wrote:

The problem w/this particular program, all, is that the uninstaller
has a frickin captcha. Aint that special!

-
Jackie,

Think about what Webroot actually is and it's no surprise that a Captcha is used by the uninstaller.  It's just another way to prevent "bot uninstallation" without human intervention.  It's a security measure to keep a security program from being nefariously uninstalled by automated means.

Also, so you can hate me, I am so over complaints about modern Captchas, almost all of which do offer an accessible alternative to their solution.  They were horrible accessibility roadblocks, and for those rare sites or products still using "Early Generation" captchas, they still are.  But I have solved captchas, eyes closed, with audio challenges on more than one occasion, and that's the most common alternative.

Captchas of most modern sorts should be accessible.  They will pose challenges for those who are deaf-blind or who have significant hearing impairment if it cannot be addressed via hearing aids, but there are limits to anything that is intended to force human intervention of some sort.
 
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity.

         ~Martin Luther King, Jr.

 

Has anybody run across a utility that lives in the System Tray called Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t seem too accessible with NVDA. Do any of you have tips or tricks for using it?

 

Thanks

 

Chris

 

I have not had any of this but I could see where it would be a good idea
and also why not.

I have an old asus h series board.

It does come with a lot of extra software, but I only load the drivers.

However I have noticed this with some of my mice, logitech, microsoft,
etc and cameras and other hardware like my printers and the like.

You can turn some of this off but I have never had a bad experience with
it and in fact like that my hardware is loading its own drivers rather
than letting windows use generic drivers.

I do think there should be more control of this stuff though as malware
users could write straight to the bios though a lot of this stuff can be
secured against.

Its another thing to check when setting up for the first time though.

I have recently setup an old hp server for one of my uncles which was
set to start and shut down at certain times as well as load a load of
extras as it was set for a business.

When it was sold x lease no one thought to clear the bios and eufi so I
needed a friend who I had about to fix that but its ok now.

So obviously I will have to be carefull and get people to go through
eufi every time I set things up.

I don't want extra junk being installed, I want control of what is loaded.

Now if there is a way to control within the os what is loaded, and how
its kept updated maybe I'd be happy with that.


On 18/08/2021 3:05 pm, Jackie wrote:

The whole purpose of the utility is so folks can't access it. It's
basically a motherboard rootkit.

On 8/17/21, Jackie McBride <abletec@...> wrote:

Chris S, check out:
https://www.techpowerup.com/248827/asus-z390-motherboards-automatically-push-software-into-your-windows-installation?cp=3

On 8/17/21, Chris Smart <ve3rwj@...> wrote:

Thanks, that was a helpful response. LOL







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bobby
Sent: August 17, 2021 9:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Q-Installer?



never hurd of it

On 8/17/2021 9:11 PM, Chris Smart wrote:

Has anybody run across a utility that lives in the System Tray called
Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t
seem
too accessible with NVDA. Do any of you have tips or tricks for using
it?



Thanks



Chris

--
Subscribe to a WordPress for Newbies Mailing List by sending a message
to:
wp4newbs-request@... with 'subscribe' in the Subject field OR
by
visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brightstarsweb.com &
www.mysitesbeenhacked.com

The whole purpose of the utility is so folks can't access it. It's
basically a motherboard rootkit.

On 8/17/21, Jackie McBride <abletec@...> wrote:

Chris S, check out:
https://www.techpowerup.com/248827/asus-z390-motherboards-automatically-push-software-into-your-windows-installation?cp=3

On 8/17/21, Chris Smart <ve3rwj@...> wrote:

Thanks, that was a helpful response. LOL







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bobby
Sent: August 17, 2021 9:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Q-Installer?



never hurd of it

On 8/17/2021 9:11 PM, Chris Smart wrote:

Has anybody run across a utility that lives in the System Tray called
Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t
seem
too accessible with NVDA. Do any of you have tips or tricks for using it?



Thanks



Chris

--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
wp4newbs-request@... with 'subscribe' in the Subject field OR by
visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brightstarsweb.com & www.mysitesbeenhacked.com

Chris S, check out:
https://www.techpowerup.com/248827/asus-z390-motherboards-automatically-push-software-into-your-windows-installation?cp=3

On 8/17/21, Chris Smart <ve3rwj@...> wrote:

Thanks, that was a helpful response. LOL







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bobby
Sent: August 17, 2021 9:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Q-Installer?



never hurd of it

On 8/17/2021 9:11 PM, Chris Smart wrote:

Has anybody run across a utility that lives in the System Tray called
Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t
seem
too accessible with NVDA. Do any of you have tips or tricks for using it?



Thanks



Chris

--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
wp4newbs-request@... with 'subscribe' in the Subject field OR by
visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brightstarsweb.com & www.mysitesbeenhacked.com

Thanks, that was a helpful response. LOL







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bobby
Sent: August 17, 2021 9:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Q-Installer?



never hurd of it

On 8/17/2021 9:11 PM, Chris Smart wrote:

Has anybody run across a utility that lives in the System Tray called
Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t seem
too accessible with NVDA. Do any of you have tips or tricks for using it?



Thanks



Chris

On Aug 17, 2021, at 9:38 PM, Chris Smart <ve3rwj@...> wrote:



Thanks, that was a helpful response. LOL

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bobby
Sent: August 17, 2021 9:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Q-Installer?

 

never hurd of it

On 8/17/2021 9:11 PM, Chris Smart wrote:

Has anybody run across a utility that lives in the System Tray called Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t seem too accessible with NVDA. Do any of you have tips or tricks for using it?

 

Thanks

 

Chris

 

never hurd of it

Has anybody run across a utility that lives in the System Tray called Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t seem too accessible with NVDA. Do any of you have tips or tricks for using it?

 

Thanks

 

Chris

 

Has anybody run across a utility that lives in the System Tray called Q-Installer?

It appears to be an update manager for my motherboard, but it doesn’t seem too accessible with NVDA. Do any of you have tips or tricks for using it?

 

Thanks

 

Chris

 

On Tue, Aug 17, 2021 at 01:43 PM, Jackie wrote:

This 1, however, just sounds like
trouble to me in all caps. :).

-
And it sounds, to me, like non-critical documentation that simply remains
un-updated.  They'd be better off not describing a Captcha at all, these
days, as they keep evolving.  Not to mention that I doubt there's a computer
user in existence who's not brand, spankin' new to computing who hasn't
encountered Captchas more times than they can count.

I actually haven't encountered a "pure" distorted text Captcha in a very
long time now.  Those were, undoubtedly, completely inaccessible.  And most
of the "pick the pictures that include . . ." ones I'm running into these
days have other alternatives, though typically a link needs to be activated
to get to them (sometimes it).
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043

Nothing in all the world is more dangerous than sincere ignorance and
conscientious stupidity.

~Martin Luther King, Jr.

HI,

NVDA2021.2beta1 version seems to have improved the registration tool, can you give it a try?

Cheers

On Tue, Aug 17, 2021 at 11:53 AM, Jackie wrote:

The problem w/this particular program, all, is that the uninstaller
has a frickin captcha. Aint that special!

-
Jackie,

Think about what Webroot actually is and it's no surprise that a Captcha is used by the uninstaller.  It's just another way to prevent "bot uninstallation" without human intervention.  It's a security measure to keep a security program from being nefariously uninstalled by automated means.

Also, so you can hate me, I am so over complaints about modern Captchas, almost all of which do offer an accessible alternative to their solution.  They were horrible accessibility roadblocks, and for those rare sites or products still using "Early Generation" captchas, they still are.  But I have solved captchas, eyes closed, with audio challenges on more than one occasion, and that's the most common alternative.

Captchas of most modern sorts should be accessible.  They will pose challenges for those who are deaf-blind or who have significant hearing impairment if it cannot be addressed via hearing aids, but there are limits to anything that is intended to force human intervention of some sort.
 
--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043  

Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity.

         ~Martin Luther King, Jr.

On Tue, Aug 17, 2021 at 11:53 AM, Jackie wrote:

The problem w/this particular program, all, is that the uninstaller
has a frickin captcha. Aint that special!

-
Jackie,

Think about what Webroot actually is and it's no surprise that a Captcha is
used by the uninstaller.  It's just another way to prevent "bot
uninstallation" without human intervention.  It's a security measure to keep
a security program from being nefariously uninstalled by automated means.

Also, so you can hate me, I am so over complaints about modern Captchas,
almost all of which do offer an accessible alternative to their solution.
They were horrible accessibility roadblocks, and for those rare sites or
products still using "Early Generation" captchas, they still are.  But I
have solved captchas, eyes closed, with audio challenges on more than one
occasion, and that's the most common alternative.

Captchas of most modern sorts should be accessible.  They will pose
challenges for those who are deaf-blind or who have significant hearing
impairment if it cannot be addressed via hearing aids, but there are limits
to anything that is intended to force human intervention of some sort.

--

Brian - Windows 10, 64-Bit, Version 21H1, Build 19043

Nothing in all the world is more dangerous than sincere ignorance and
conscientious stupidity.

~Martin Luther King, Jr.

Hello, Betina, and welcome on list.

Please try this:
https://answers.webroot.com/Webroot/ukp.aspx?pid=7&app=vw&vw=1&solutionid=1034

Solution obtained from:
https://www.lifewire.com/uninstall-webroot-4773653
in case you're hesitant to click a link.

On 8/17/21, Rosemarie Chavarria <knitqueen2007@...> wrote:

Hi,



I had that program when I brought my computer back from Best Buy after
having it repaired. I had trouble uninstalling it too so I called the
Microsoft disability line and they helped me get rid of it.



Rosemarie







Sent from Mail for Windows



From: betina vega
Sent: Tuesday, August 17, 2021 6:58 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessible uninstaller that works with NVDA



Hi all:



The program is called web route security suite, which was included with
the
protection plan of my computer I bought three years ago. I did not
purchase
it again because it was too expensive, however, it constantly gives me
alerts about how it needs to be updated, which is why I want it
uninstalled.
When I try to uninstall it, it gives me an edit box, which I am not able
to
type because it is not accessible.

On Aug 17, 2021, at 8:40 AM, Ron Canazzi <aa2vm@...> wrote:

 Hi Betina,

Try the following to uninstall your problem program.

1.  Open the run dialogue with windows key + r.
2.  type the following:
shell:appsfolder
and press enter.

This will open an old style programs and features type interface
familiar
to users of Windows 7 and earlier.
It is in a Windows explorer Window.
3.  use up/down arrow keys or first letter navigation to highlight the
name of the problem program.
4.  use the context menu windows context key or shift + F10) to bring up
options for the program.
5.  If this is not a program native to Windows, one of them should be
uninstall.
6.  Press enter on the uninstall item and follow the prompts.

see if this enabled you to uninstall the program.

On 8/17/2021 9:12 AM, betina vega wrote:

Hi:



Thank you for your response. But I have a program that I’m not able to
uninstall for some reason.



Sincerely,

Betina Vega

On Aug 17, 2021, at 5:42 AM, udit pandey <udit52805@...> wrote:



hi,

if you are using windows 10

then no need for anything

On Tue, 17 Aug 2021 at 15:54, betina vega <betinavega93@...>
wrote:

Hello:

Thank you for allowing me to join this group.
My name is Betina, and I am a piano teacher living in the United
States.
i have a question regarding program uninstallers.
Would any of you have a recommendation for an accessible program
uninstaller?
Thank you for your time.

Sincerely,
Betina vega

--

Signature:

For a nation to admit it has done grevous wrongs and will strive to
correct them for the betterment of all is no vice;

For a nation to claim it has always been great, needs no improvement
and
to cling to its past achievements is no virtue!

--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
wp4newbs-request@... with 'subscribe' in the Subject field OR by
visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brightstarsweb.com & www.mysitesbeenhacked.com

Hi,



I had that program when I brought my computer back from Best Buy after
having it repaired. I had trouble uninstalling it too so I called the
Microsoft disability line and they helped me get rid of it.



Rosemarie







Sent from Mail for Windows



From: betina vega
Sent: Tuesday, August 17, 2021 6:58 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] accessible uninstaller that works with NVDA



Hi all:



The program is called web route security suite, which was included with the
protection plan of my computer I bought three years ago. I did not purchase
it again because it was too expensive, however, it constantly gives me
alerts about how it needs to be updated, which is why I want it uninstalled.
When I try to uninstall it, it gives me an edit box, which I am not able to
type because it is not accessible.

On Aug 17, 2021, at 8:40 AM, Ron Canazzi <aa2vm@...> wrote:

 Hi Betina,

Try the following to uninstall your problem program.

1.  Open the run dialogue with windows key + r.
2.  type the following:
shell:appsfolder
and press enter.

This will open an old style programs and features type interface familiar
to users of Windows 7 and earlier.
It is in a Windows explorer Window.
3.  use up/down arrow keys or first letter navigation to highlight the
name of the problem program.
4.  use the context menu windows context key or shift + F10) to bring up
options for the program.
5.  If this is not a program native to Windows, one of them should be
uninstall.
6.  Press enter on the uninstall item and follow the prompts.

see if this enabled you to uninstall the program.

On 8/17/2021 9:12 AM, betina vega wrote:

Hi:



Thank you for your response. But I have a program that I’m not able to
uninstall for some reason.



Sincerely,

Betina Vega

On Aug 17, 2021, at 5:42 AM, udit pandey <udit52805@...> wrote:



hi,

if you are using windows 10

then no need for anything

On Tue, 17 Aug 2021 at 15:54, betina vega <betinavega93@...>
wrote:

Hello:

Thank you for allowing me to join this group.
My name is Betina, and I am a piano teacher living in the United
States.
i have a question regarding program uninstallers.
Would any of you have a recommendation for an accessible program
uninstaller?
Thank you for your time.

Sincerely,
Betina vega

--

Signature:

For a nation to admit it has done grevous wrongs and will strive to
correct them for the betterment of all is no vice;

For a nation to claim it has always been great, needs no improvement  and
to cling to its past achievements is no virtue!