Date   

Re: for the third time, filling out a PDF

Bob Cavanaugh
 

Gene,
You do have a tendency to be rather blunt, but your response to me was
no more than usual, and I didn't take any offense. To answer your
questions, I guess I should have been a little clearer in my original
post. I can in fact move through the form using my arrow keys, but I
cannot tab through the form. I think I've seen websites like the ones
you are referring to, but I don't think that's what we're dealing with
here. I downloaded a completely unrelated form a couple months back
and it acts the same way. I just opened a third form that I was able
to fill out when I needed it, but I was using System Access at the
time and it acts as the other two forms do when viewed with NVDA. So,
unless there's a hidden trick when completing PDFs that nobody knows
about, I don't think this is a problem with the file itself, but
rather one with the way NVDA interacts with Adobe Reader.
I wasn't quite sure what to think about the lack of response to this
question, but I do find it hard to believe that out of the probably
hundreds if not at least dozens of people on this list, nobody would
know the answer. Surely there would be someone on this list who has
encountered a fillable PDF and has filled it out using NVDA and could
give me some tips.

On 5/17/22, Gene <gsasner@...> wrote:
I'm not writing as I am to give you a hard time and I hope you don't
consider my direct writing to be other than my attempt to make the
following points strongly and clearly.

You say you can't move through the form and you say it is done
properly.  You don't know if it is done properly.  If you can't move
through it, maybe it isn't.

You are assuming that just because a field your screen-reader sees as
edit is available, that it can be filled in and is accessible. Just
because a car has a motor, does it run?  What if the car is out of gas
or the motor is damaged?

There are uncommon web sites where links aren't properly defined for
accessibility and they can't be clicked on by the keyboard.  They look
accessible and the screen-reader announces them as links but some links
require the mouse to be used.  This appears to be a choice a web
designer makes and it isn't the way links function unless the designer
specifies this.  That's very fortunate for us.

Things aren't necessarily as the screen-reader indicates in terms of
accessibility.  There are some things it doesn't know about and perhaps
can't be aware of.

You have gotten another question answered.  Why would people be ignoring
this one?  Maybe people don't know the answer.

If you want others to try working with the form to see if they have the
same problems and can figure a way around them, if the form is one you
don't object to sharing, asking for volunteers may result in people
asking to be sent copy.

You are working with browse mode.  As far as I know, in a properly
designed PDF document, you should be able to move and edit is though you
were working with a web page.

Gene
On 5/17/2022 11:17 PM, Bob Cavanaugh wrote:
Hi all,
This will be the last time I ask this. I find it hard to believe
nobody on here knows the answer to what seems like a fairly easy
problem to fix, but I've asked this twice since Thursday, and have
gotten nowhere, when every other question on this list including my
other one has had an answer within a couple of hours. Yes I could ask
for sighted help and probably will if I don't get an answer, but this
form was done correctly, unlike lots of PDFs I've seen, so I should be
able to fill it out without sighted help.
I'm using the latest version of NVDA and Adobe Reader. NVDA will see
that edit fields in the PDF exist, but I'm having the following
issues:
1. I cannot tab through them like I would a form on a webpage.
2. Pressing enter when focused on an edit field does not activate
focus mode as it would on a webpage.
3. Manually activating focus mode with control+space works, but does
not appear to actually fill in the forms as would be expected. How
does this work?
Bob










Re: for the third time, filling out a PDF

Gene
 

I'm not writing as I am to give you a hard time and I hope you don't consider my direct writing to be other than my attempt to make the following points strongly and clearly.

You say you can't move through the form and you say it is done properly.  You don't know if it is done properly.  If you can't move through it, maybe it isn't. 

You are assuming that just because a field your screen-reader sees as edit is available, that it can be filled in and is accessible.  Just because a car has a motor, does it run?  What if the car is out of gas or the motor is damaged? 

There are uncommon web sites where links aren't properly defined for accessibility and they can't be clicked on by the keyboard.  They look accessible and the screen-reader announces them as links but some links require the mouse to be used.  This appears to be a choice a web designer makes and it isn't the way links function unless the designer specifies this.  That's very fortunate for us. 

Things aren't necessarily as the screen-reader indicates in terms of accessibility.  There are some things it doesn't know about and perhaps can't be aware of.

You have gotten another question answered.  Why would people be ignoring this one?  Maybe people don't know the answer. 

If you want others to try working with the form to see if they have the same problems and can figure a way around them, if the form is one you don't object to sharing, asking for volunteers may result in people asking to be sent copy.

You are working with browse mode.  As far as I know, in a properly designed PDF document, you should be able to move and edit is though you were working with a web page. 

Gene

On 5/17/2022 11:17 PM, Bob Cavanaugh wrote:
Hi all,
This will be the last time I ask this. I find it hard to believe
nobody on here knows the answer to what seems like a fairly easy
problem to fix, but I've asked this twice since Thursday, and have
gotten nowhere, when every other question on this list including my
other one has had an answer within a couple of hours. Yes I could ask
for sighted help and probably will if I don't get an answer, but this
form was done correctly, unlike lots of PDFs I've seen, so I should be
able to fill it out without sighted help.
I'm using the latest version of NVDA and Adobe Reader. NVDA will see
that edit fields in the PDF exist, but I'm having the following
issues:
1. I cannot tab through them like I would a form on a webpage.
2. Pressing enter when focused on an edit field does not activate
focus mode as it would on a webpage.
3. Manually activating focus mode with control+space works, but does
not appear to actually fill in the forms as would be expected. How
does this work?
Bob







Re: for the third time, filling out a PDF

Sarah k Alawami
 

Can you fill out the form in word? It probably was done correctly but not for your screen reader. Good luck.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Bob Cavanaugh
Sent: Tuesday, May 17, 2022 9:18 PM
To: nvda@nvda.groups.io
Subject: [nvda] for the third time, filling out a PDF

Hi all,
This will be the last time I ask this. I find it hard to believe nobody on here knows the answer to what seems like a fairly easy problem to fix, but I've asked this twice since Thursday, and have gotten nowhere, when every other question on this list including my other one has had an answer within a couple of hours. Yes I could ask for sighted help and probably will if I don't get an answer, but this form was done correctly, unlike lots of PDFs I've seen, so I should be able to fill it out without sighted help.
I'm using the latest version of NVDA and Adobe Reader. NVDA will see that edit fields in the PDF exist, but I'm having the following
issues:
1. I cannot tab through them like I would a form on a webpage.
2. Pressing enter when focused on an edit field does not activate focus mode as it would on a webpage.
3. Manually activating focus mode with control+space works, but does not appear to actually fill in the forms as would be expected. How does this work?
Bob


for the third time, filling out a PDF

Bob Cavanaugh
 

Hi all,
This will be the last time I ask this. I find it hard to believe
nobody on here knows the answer to what seems like a fairly easy
problem to fix, but I've asked this twice since Thursday, and have
gotten nowhere, when every other question on this list including my
other one has had an answer within a couple of hours. Yes I could ask
for sighted help and probably will if I don't get an answer, but this
form was done correctly, unlike lots of PDFs I've seen, so I should be
able to fill it out without sighted help.
I'm using the latest version of NVDA and Adobe Reader. NVDA will see
that edit fields in the PDF exist, but I'm having the following
issues:
1. I cannot tab through them like I would a form on a webpage.
2. Pressing enter when focused on an edit field does not activate
focus mode as it would on a webpage.
3. Manually activating focus mode with control+space works, but does
not appear to actually fill in the forms as would be expected. How
does this work?
Bob


Re: NVDA doesn’t honor verbosities settings when selecting text

Carlos Medrano
 

Hmm, I just opened one of my python files in notepad (I can't select text in Vim with shift+arrow) and not observing that behavior.


Do you have any additional addons that could be causing it to do that? Also, is the setting set to tones only? It may be worth trying another editor just to be sure that it's not an editor-specific problem causing it to do that as well.


- Carlos


On 5/17/2022 5:57 PM, Quentin Christensen wrote:
Hi Luke,

Are you using an add-on for this functionality?  The regular functionality with NVDA, if you have it set to report paragraph indent in NVDA's document formatting settings, is to report "Left indent zero point five centimetres" (or whatever your measurement unit is set to).



On Wed, May 18, 2022 at 2:36 AM Luke Robinett <lukelistservs@...> wrote:
I find that when I hold down shift and use the cursor keys to select text, NVDA doesn’t use the same verbosity settings as when I am just navigating around. For example, I’ve got a snippet of code in front of me now. I have NVDA set only to beep for indents, not announce them. This works as expected when I move about using the arrow keys, but when I hold down shift and use the up and down arrow keys to select text one line at a time, NVDA announces the tab characters. For heavily indented lines of code, it gets tedious to listen to this when I just want to hear the actual content of that line When I’m selecting text. Is there any way to control this?






--
Quentin Christensen
Training and Support Manager


Re: nvda installed 3 add-ons question

Quentin Christensen
 

Good morning,

WIth your conflicting add-ons, there may be an option in the add-on itself if it creates its own dialog somewhere.  Otherwise, it may have added an entry to NVDA's Input Gestures dialog.  This is where you can add / change / remove any of NVDA's keystrokes and gestures.  We included a walkthrough of adding a keystroke in In-Process awhile back now, but the steps haven't changed: https://www.nvaccess.org/post/in-process-24th-july-2018/#InputGestures

For updating, I think something was lost in translation, but are you asking about NVDA 2022.1?  This is an add-on breaking release, so add-ons will need to be updated to work with it.  The actual updates required shouldn't be too onerous, and most add-ons should be able to be updated such that the new version will work with NVDA 2021.x  and NVDA 2022.x versions.  You will need to check with the add-on authors as to where they are at with that process though.  The page at: https://addons.nvda-project.org/addons/nvdacompat.en.html has the status of the official add-ons at least, as well as contact details for add-on authors.

Kind regards

Quentin.

On Wed, May 18, 2022 at 8:24 AM marinos.poulimas <marinos.poulimas@...> wrote:
Hello, I am Marinos from Greece.
I apologize my English is not very good I will try in simple words to
ask for help for two problems I have in nvda.
installed 3 add-ons question 1 the two add-ons are compatible and work
but have the same key combination to do the job.
how can the key combination in one of the two add-ons be changed ???
is exactly the same combination.
question 2 in which upgrade the additional lion.
where is to read the subtitles in which upgrade of nvda does not work ???
or operating normally ???
and no problem Thank you.
Finally I would like to ask some extras are in English.
how could i help translate greek language ???

Thanks for everything.








--
Quentin Christensen
Training and Support Manager


Re: NVDA doesn’t honor verbosities settings when selecting text

Quentin Christensen
 

Hi Luke,

Are you using an add-on for this functionality?  The regular functionality with NVDA, if you have it set to report paragraph indent in NVDA's document formatting settings, is to report "Left indent zero point five centimetres" (or whatever your measurement unit is set to).



On Wed, May 18, 2022 at 2:36 AM Luke Robinett <lukelistservs@...> wrote:
I find that when I hold down shift and use the cursor keys to select text, NVDA doesn’t use the same verbosity settings as when I am just navigating around. For example, I’ve got a snippet of code in front of me now. I have NVDA set only to beep for indents, not announce them. This works as expected when I move about using the arrow keys, but when I hold down shift and use the up and down arrow keys to select text one line at a time, NVDA announces the tab characters. For heavily indented lines of code, it gets tedious to listen to this when I just want to hear the actual content of that line When I’m selecting text. Is there any way to control this?






--
Quentin Christensen
Training and Support Manager


Preview announcement: what's coming in Add-on Updater 22.06 and Windows App Essentials 22.06, short-term add-on release plan

 

Hello all,

Although I’ll provide details soon, I figured it would be best to provide a sneak peak at what’s coming in Add-on Updater 22.06 and Windows App Essentials 22.06 (scheduled for next week at the earliest):

  • Add-on Updater 22.06: no change in functionality between current (22.03.1) version and 22.06 apart from an internal change to a routine used when checking for updates.
  • Windows App Essentials 22.06: this release packs a lot of goodies, including initial support for upcoming Windows 11 features and bug fixes.

IMPORTANT: Add-on Updater 22.06 may turn out to be the last version compatible with NVDA 2021.3.x. This add-on usually requires latest stable version of NVDA, but about once a year, I extend support for old stable release for a little longer so you can install add-ons compatible with future NVDA releases. I expect to release a version of Add-on Updater requiring upcoming NVDA 2022.1 in a couple of months from now. Of course I will provide a notice about this once that happens.

Also, it might be possible that Windows App Essentials itself will skip NVDA 2022.1 altogether (called “version jump”). Recent NVDA alpha builds (which may become 2022.2 at some point in the future) includes major features from this add-on, the most notable being letting NVDA announce Windows 11 Notepad status bar content. Typically I provide support for current and immediate past stable NVDA releases, but if NVDA 2022.2 turns out to be a feature-packed release, then I’ll go ahead and ask you to upgrade to 2022.2 when it is released in the future (to reduce maintenance burden for the add-on). I’ll provide more details soon (perhaps shortly after NVDA 2022.2 beta 1 is released).

Lastly, I hereby announce that there will be no add-on releases (stable and development builds) in June 2022. As I hinted before, I need a break from everything NVDA, and June is the perfect opportunity to do so. Therefore, version 22.06 releases of my add-ons will be the final task before going on vacation. This necessarily means I won’t be able to respond to latest happenings with NVDA and Windows in a timely manner, but rest is what I need more than another countless nights spent on communicating back and forth with Microsoft engineers. I hope to be able to recover most of my energy from the past so I can at least keep add-ons going (I have ended contributing code to NVDA screen reader directly).

Thanks for all your support, and I look forward to presenting version 22.06 of my add-ons soon.

Cheers,

Joseph


Re: Man or woman. really strange.

Gene
 

It could be NVDA announcing this if an emoji is being used.  I checked and NVDA does have the announcement man for an emoji of just a man and woman for an emoji of just a woman.  Since the emoji NVDA  is aware of and will announce is expanded over time in new versions, it may well be that the old version you were using wasn't aware of those emoji.



Also, too expand the topic, you may come across web sites where you hear shapes and information about shapes announced that is very distracting.

I have come across web sites where a shape is used for emphasis, as a bullet would be.  So you may be reading a number of points and hear, right pointing triangle stated repeatedly before a point begins or a number of words, filled right pointing  triangle, then some more words, then the same shape, etc.  Depending on what the page is using, you may hear various shapes announced in this distracting way. 

I won't go into how you stop it, because you have to change a setting for any shape you hear and the general method of how you do this is beyond the scope of the discussion.  But if you come across something and you want to stop it, if you ask here, I will tell you or someone else may.

Gene.

On 5/17/2022 6:02 PM, Luke Robinett wrote:
Hi Penny,

Yes, that makes sense. People can specify how they would like to be referred to and perhaps that’s what it’s picking up on. Not sure why you’re worried about controversy etc. as I don’t see anything negative in this thread. Maybe you were talking about something else. Cheers

On May 17, 2022, at 2:39 PM, Penny Golden <pengold2@...> wrote:

First off, i was warned, or we all were, that this is off-topic.

So I feel like I really just ought to get off the list, for it was my fault that this got brought up.

I figured it was from NVDA, since that evening I had installed a much newer version of NVDA, and that is when it came up.

I am sure that when people set up those accounts, they are asked gender.  I have no idea what was up there; i just heard the word man or woman.  And I figured it had to do with the fact that I was running a newer version of the NVDA.

Well, I hate to upset the apple cart, and we were warned to keep off this topic.


If you only knew what a law-abidin' citizen I really am. I hate list controversy.

Let's try not to talk about this. someone hates it.




On 5/17/2022 3:33 PM, Luke Davis wrote:
Penny Golden wrote:

This was audio only; i wonder not only how it makes the designations, but why it does.
When you setup your account, does it ask your gender or some other kind of m/f/other identification?

That would be how it knows.

Is it using an Emoji of a man or a woman, or the actual words?

NVDA is capable of speaking Emoji, but I don't run into them enough online to remember how they are announced.

Luke













Re: Man or woman. really strange.

Luke Robinett
 

Just a casual observer of the original thread here so I don’t really have a horse in this race, but it seemed like the question was asked to determine if it was NVDA related or not. I can understand reserving some topics for those other forums when it’s known that it isn’t specifically NVDA related, but we can also probably give folks the benefit of the doubt too. Not all users are necessarily technically savvy enough to make that distinction on their own. Cheers

On May 17, 2022, at 12:04 PM, Jason Bratcher <imcoocoo@...> wrote:

Before I get banned from this list,
this topic should have either gone to NVDAChat or WindowsAccess, not here since it doesn't impact the way NVDA behaves.
TeamTalk's what you're talking about;
There's ao option to show graphics next to names of people,
i.e. gender, microphone, etc.
People,
Please Watch Where Your Topics Go.
Brian Can't Stress that enough.
I think that oughta be enough!
Jason Bratcher





Re: Man or woman. really strange.

Luke Robinett
 

Hi Penny,

Yes, that makes sense. People can specify how they would like to be referred to and perhaps that’s what it’s picking up on. Not sure why you’re worried about controversy etc. as I don’t see anything negative in this thread. Maybe you were talking about something else. Cheers

On May 17, 2022, at 2:39 PM, Penny Golden <pengold2@...> wrote:

First off, i was warned, or we all were, that this is off-topic.

So I feel like I really just ought to get off the list, for it was my fault that this got brought up.

I figured it was from NVDA, since that evening I had installed a much newer version of NVDA, and that is when it came up.

I am sure that when people set up those accounts, they are asked gender. I have no idea what was up there; i just heard the word man or woman. And I figured it had to do with the fact that I was running a newer version of the NVDA.

Well, I hate to upset the apple cart, and we were warned to keep off this topic.


If you only knew what a law-abidin' citizen I really am. I hate list controversy.

Let's try not to talk about this. someone hates it.




On 5/17/2022 3:33 PM, Luke Davis wrote:
Penny Golden wrote:

This was audio only; i wonder not only how it makes the designations, but why it does.
When you setup your account, does it ask your gender or some other kind of m/f/other identification?

That would be how it knows.

Is it using an Emoji of a man or a woman, or the actual words?

NVDA is capable of speaking Emoji, but I don't run into them enough online to remember how they are announced.

Luke






nvda installed 3 add-ons question

marinos.poulimas
 

Hello, I am Marinos from Greece.
I apologize my English is not very good I will try in simple words to ask for help for two problems I have in nvda.
installed 3 add-ons question 1 the two add-ons are compatible and work but have the same key combination to do the job.
how can the key combination in one of the two add-ons be changed ???
is exactly the same combination.
question 2 in which upgrade the additional lion.
where is to read the subtitles in which upgrade of nvda does not work ???
or operating normally ???
and no problem Thank you.
Finally I would like to ask some extras are in English.
how could i help translate greek language ???

Thanks for everything.


Re: Man or woman. really strange.

Robert Doc Wright godfearer
 

Penny, in the later version of teamTalk it does announce the gender of the person. You set it in preferences.It is the very next tab after your name. ,

On 5/17/2022 11:05 AM, Penny Golden wrote:
This was audio only; i wonder not only how it makes the designations, but why it does.

In any event, once we go to the win 11 machine, maybe things will change, and most certainly they will; my thick head of hair may get lots thinner lots faster.



On 5/17/2022 11:58 AM, Luke Robinett wrote:
Oh wow. That could get very dicey very quickly depending on peoples gender identities lol. Funny anecdote though. I wonder how it makes those determinations?

On May 16, 2022, at 7:27 PM, Penny Golden <pengold2@...> wrote:


I upgraded to a newer version of NVDA.  But I am also going to upgrade the computer in a few days. Nevertheless, listen to this one.

We use a talk-client, I forget the name.  But it's really well-known.  I used it with Win-eyes, and with the 2015 NVDA. Tonight I went to the I C C, and there were five in the meeting.

Before it would list the name and wouldn't say anything, unless, perhaps, Penny, Away.

Now for each, it told me whether they were Man or Woman.

Betsy, Man; Jack, Man; Lenore, Woman; Marsha, Man; Penny, Man.

Has anyone seen such interesting behavior?

It sure doesn't matter, since no one else sees this.  It's just my NVDA that does it. But I'm upgrading to a new computer; so I'll probably just have new questions for you then.


Best,

Penny












--
******
Sometimes I think I understand everything, and then I regain consciousness.
---------
Family Times theatre
http://familytimes.wrighthere.net:9244/stream
or ask your smart speaker to play family times on tune-in


Re: Man or woman. really strange.

Penny Golden <pengold2@...>
 

First off, i was warned, or we all were, that this is off-topic.

So I feel like I really just ought to get off the list, for it was my fault that this got brought up.

I figured it was from NVDA, since that evening I had installed a much newer version of NVDA, and that is when it came up.

I am sure that when people set up those accounts, they are asked gender.  I have no idea what was up there; i just heard the word man or woman.  And I figured it had to do with the fact that I was running a newer version of the NVDA.

Well, I hate to upset the apple cart, and we were warned to keep off this topic.


If you only knew what a law-abidin' citizen I really am. I hate list controversy.

Let's try not to talk about this. someone hates it.

On 5/17/2022 3:33 PM, Luke Davis wrote:
Penny Golden wrote:

This was audio only; i wonder not only how it makes the designations, but why it does.
When you setup your account, does it ask your gender or some other kind of m/f/other identification?

That would be how it knows.

Is it using an Emoji of a man or a woman, or the actual words?

NVDA is capable of speaking Emoji, but I don't run into them enough online to remember how they are announced.

Luke


Re: Man or woman. really strange.

Luke Davis
 

Penny Golden wrote:

This was audio only; i wonder not only how it makes the designations, but why it does.
When you setup your account, does it ask your gender or some other kind of m/f/other identification?

That would be how it knows.

Is it using an Emoji of a man or a woman, or the actual words?

NVDA is capable of speaking Emoji, but I don't run into them enough online to remember how they are announced.

Luke


Re: Man or woman. really strange.

Jason Bratcher
 

Before I get banned from this list,
this topic should have either gone to NVDAChat or WindowsAccess, not here since it doesn't impact the way NVDA behaves.
TeamTalk's what you're talking about;
There's ao option to show graphics next to names of people,
i.e. gender, microphone, etc.
People,
Please Watch Where Your Topics Go.
Brian Can't Stress that enough.
I think that oughta be enough!
Jason Bratcher


locked Re: Trouble with Groups.io

 

On Tue, May 17, 2022 at 01:23 PM, Gene wrote:
The account is not fully created because no password has been created.
-
This topic is now locked, as it really has exhausted its purpose.

Gene, I quoted what you said.  And you are wrong, pure and simple, in regards to groups.io.  A groups.io account is fully established as soon as a subscription has occurred and all of the "yes, I really meant to" links you receive are activated.  Many people never establish a password or web access.  Those two things are completely separate from the account itself.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

You can't crush ideas by suppressing them. You can only crush them by ignoring them.
     ~ Ursula LeGuin, The Dispossessed


locked Re: Trouble with Groups.io

Sarah k Alawami
 

Interesting, I’ve never set a password for groups.io. I just have them email me a link, I click it, and it logs me in, or, I log in via google and it does the rest. Iv’e been using them since 2016 and for me this is how it has always been, and  hopefully will stay.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Tuesday, May 17, 2022 10:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Trouble with Groups.io

 

Sarah,


That is incorrect with regard to groups.io unless something has changed radically.  You are required to establish a password for website access on activation of the link sent.

Now, you can remain logged in under any given browser for a long time after having logged in.  I use the web interface almost exclusively and can't remember the last time I actually had to log in.  My session cookie lasts for months, that's for certain if I don't intentionally log out.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

You can't crush ideas by suppressing them. You can only crush them by ignoring them.
     ~ Ursula LeGuin, The Dispossessed


locked Re: Trouble with Groups.io

Sarah k Alawami
 

Actually,  it is.  I’ve seen “log in using google, facebook, etc. or you can just enter your email and log in via link, no pwd needed.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, May 17, 2022 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Trouble with Groups.io

 

I am not familiar with SSO.  Usually, when I login somewhere that allows you to sign in using Google, that is presented as an option on the login page itself.  No such option is present on the Groups.io login page.

I don't know if Dave can create an account.  I believe a verification e-mail is sent to your mail address.  If the login messages are going to spam, which Dave for some reason isn't seeing, perhaps the verification message will, too.  If your method will allow him to sign in and avoid that possible problem, that may be important to try.

Gene

On 5/17/2022 11:48 AM, Sarah k Alawami wrote:

Actually I don’t use a password for groups.io, never have. I just sign in using SSO from google.  It works a lot better IMHO.

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Gene
Sent: Tuesday, May 17, 2022 8:56 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Trouble with Groups.io

 

I'm not writing this to give you a hard time, but you do need to finish setting up your account.  It isn't a question of how often you use the site.  You regularly use the groups and without a password, you cannot efficiently ddeal with problems even if they occur rarely. 

It is no more difficult finishing signing up than it is for any other typical site.  You evidently were bouncing.  I haven't had enough bouncing problems to recall just what needs to be done.  I think that if you have been bouncing, there is one unbounce link you work with to unbounce your account, not every list separately.  If you were bouncing, you should have gotten an unbounce link.  If you don't see one either in your regular mail or in your spam filter, I believe you can unbounce yourself in the your account which you need to be signed in to access.

I think even using the unbounce link requires you to sign into your account to be unbounced  once you follow it.

Gene

On 5/17/2022 9:49 AM, Dave Grossoehme wrote:

Hi:  I know this should be on the chat group, but I have had a problem with my email.  I didn't receive messages for about 24 hours.  I had my son's help to get messages back for the nvda email, otherwise I wouldn't be writing this message.  I am questioning if I have been blocked out of my email address for that reason from groups.  I can't even get a link sent to me to get on the groups.io.  I don't use the groups.io web site enough to have a password for them.  Can anyone help here, as far as a hint to get to where I can resubscribe to the group emails that I have been on from groups.io for several years?

Dave







.

 

 


locked Re: Trouble with Groups.io

Gene
 

There are all sorts of list serves that you can subscribe by e-mail to a group on and have no account.  I didn't say you don't have an account.  But you need to either set up a password or use the links you are trying to use to access it.

It may be that Brian is correct and that technical support should be contacted. 

Gene

On 5/17/2022 12:28 PM, Dave Grossoehme wrote:

If that is so, why was I receiving messages Saturday morning and up until 2 o'clock Saturday afternoon.  Then we made some changes in the family hosting server.  Then I did not receive messatges.  You don't have to use a password, or you couldn't just use your email to subscribe to one of these email lists that are in groups.io.

Dave


On 5/17/2022 1:23 PM, Gene wrote:
The account is not fully created because no password has been created.

Gene

On 5/17/2022 12:19 PM, Brian Vogel wrote:
On Tue, May 17, 2022 at 01:10 PM, Gene wrote:
I don't know if Dave can create an account
To be clear, if you have subscribed successfully using a given email address to any groups.io group an account is already established with that email address being the login ID for the account.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

You can't crush ideas by suppressing them. You can only crush them by ignoring them.
     ~ Ursula LeGuin, The Dispossessed



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