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Jaffar Sidek <jaffar.sidek10@...>
toggle quoted messageShow quoted text
On 8/27/2019 8:52 AM, Shaun Oliver wrote: Hi all, is there a working add-on for Cakewalk Sonar?
I wish to resume my audio production and recording, and sonar is the best software I've seen thus far. Moreover, it is software I am familiar with and enjoy working with.
any help in this matter would be greatly appreciated.
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Hi all, is there a working add-on for Cakewalk Sonar?
I wish to resume my audio production and recording, and sonar is the best software I've seen thus far. Moreover, it is software I am familiar with and enjoy working with.
any help in this matter would be greatly appreciated.
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Re: Row/Column Header Reporting Won't Turn Off
In NVDA's document formatting dialog, there are a couple of options which control what location information is read when navigating around a table:
Row / Column Headers (alt+e) Cell Coordinates (alt+o)
Row / Column headers will report the information from the header row / column as you navigate (for instance, "Name", "Address", "Phone" might be the headers in a table of contact information).
Cell Coordinates reports the location or reference for the current cell - A1 being the top-leftmost cell in Excel for instance, then B1, then C1 moving across to the right. If you move down you go to A2, B2, C2, etc.
If you've disabled both of those and are still having that information reported, please do let me know.
Kind regards
Quentin.
When I go into the Document format settings dialogue box and attempt
to turn row/column headers reading off, it will still reading
row/column numbers in tables. How can I actually get this off?
--
Kelby Carlson
-- Quentin Christensen
Training and Support Manager
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Re: number of emails not spoken in outlook
It's a known bug in Outlook. The workaround that I'm aware of, is instead of using CONTROL+Y, if you press CONTROL+SHIFT+TAB to move to the list of folders, and arrow through that, it will report the unread count for each folder.
Regards
Quentin.
Sadly, that feature is not there.
Maybe someone will write an addon.
Later,
Richard
Always look out for #1, and be careful not to step in #2.
On Aug 26, 2019, at 12:59 PM, Mr. Ed <pinky14@...> wrote:
Hi,
I am a new user to NVDA. I am using Outlook 2010 and when I arrow down my list of folders NVDA does not announce how many emails are in the folder. Is this an issue with nvda?
Mr. Ed
-- Quentin Christensen
Training and Support Manager
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Re: Lags in Thunderbird with NVDA
Hope Williamson <hopeisjoyful@...>
As someone who has over 20000 emails, this is a problem for me. It isn't Thunderbird itself. It's the fact that the amount of emails makes Thunderbird and NVDA unstable.
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Re: reading from mouse pointer
Hi William,
Is this on the web (if so, which browser), or another program? And also which version of Windows are you using?
Kind regards
Quentin.
I am using Mouse Inverter (extra large)n) in Win10.
Hope tis help,
Regards,
William
-- Quentin Christensen
Training and Support Manager
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Good pick up Erik,
I'll update that.
Regards
Quentin.
On Mon, Aug 26, 2019 at 10:12 PM erik burggraaf < erik@...> wrote:
Thanks for pointing out this page. It may not be detailed enough for some, but I found it a useful overview.
I was interested to see that NVDA is compliant only up to WCAG 2.0AA. Is there a timeline for 2.1 compliance, or does the new revision not contain enhancements that effect nvda?
Thanks,
Erik
On August 25, 2019 11:28:43 PM "Quentin Christensen" <quentin@...> wrote:
Hi Kelly,
I see the skim reading question has been addressed, and I'll leave others to answer which screen reader they prefer, but in terms of using NVDA in a work environment, we certainly do have a lot of users who use NVDA in that context, both employees and also employers or institutions setting up NVDA in say, university labs, libraries or other public computers.
For anyone looking into this either as an employer or an employee looking for information for their workplace, we have a page at https://www.nvaccess.org/corporate-government/ which answers a lot of common questions (including the security options within NVDA, and addressing the (unfounded) concern around the security of open-source software.
If anyone (or any potential employers) have any lingering concerns, please do get in touch (or get them in touch) with us - info@... is the easiest way - and we'd be happy to discuss any concerns.
Kind regards
Quentin.
Hi, everyone,
I hope this isn't too off-topic. I recently heard an argument that NVDA is bad for blind prospect's in employment because it is the "dumbed down" solution. The person arguing this elaborated, saying that NVDA is not customizable/flexible enough (too chatty"), that it was not able to be scripted as easily, it didn't work well with as much proprietary software, and that it wouldn't be allowed on secure environments due to being open source.
So my question is this: how many people here use NVDA for work, and is there a notable dilerence in level of usability with JAWS?
Also, does NVDA have a skim reading feature like JAWS?
--
Quentin Christensen
Training and Support Manager
-- Quentin Christensen
Training and Support Manager
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Re: Is it possible for NVDA to read text in games?
Jaffar Sidek <jaffar.sidek10@...>
Hi. Unfortunately, you can't. Games texts are mostly drawn with
fonts that are not windows specific, and neither of the two
existing screen readers have this capability yet. Also guis made
with games aren't windows specific, but based on the libraries to
be found with game engines or frameworks. Cheers!
On 8/27/2019 7:20 AM, Rafael Maus
wrote:
toggle quoted messageShow quoted text
Hello,
I found NVDA a few days ago and I'm really enjoying this app.
I am partially visually impaired, before I found NVDA I used the
computer with the Windows 10 magnifier and Google Chrome
text-to-speech plug-in for reading. I'm loving NVDA, it brought
much confort to use the computer. But I would like to know if
NVDA can read text within games or if there is a plugin that can
handle it? I would like to read texts like the screenshot of the
attached link.
https://1drv.ms/u/s!AtM-H6CbRADNph-m0Bt96rdEGH-y
Thanks in advance for any help,
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Re: The new microsoft edge chromium based browser troubles with nvda not going to browse mode
Something like the instructional material for sale
by NVDA may well be better. A lot of people prefer tutorials to
manuals.
As far as the question about the touch cursor in
JAWS is concerned, the most similar thing in NVDA is object navigation. I
believe that a tutorial is much better for learning it than using the manual,
though if you do well working with manuals you are welcome to try. I
cant' compare them because I haven't used the Touch Cursor but object navigation
is said to be similar to its function.
As for browse mode, whatever JAWS calls it now, it
was called the Virtual PC cursor since it first came out until I stopped using
JAWS in the early to mid 2000's. I am not aware of a name change since
then. I have never seen it referred to as something else. If there
has been a name change, I hope we can get definite information.
Browse mode in NVDA is just about identical.
All or almost all the quick navigation commands you use are the same. If
you want to go into forms mode without using enter, instead of JAWS key z, you
use NVDA key space bar. It’s a toggle, just as in JAWS.
In NVDA, using the desktop layout, both inserts are
NVDA keys when using default settings, just as they are JAWS keys in JAWS
default settings.
One important difference, actually two, are that
find in NVDA browse mode is control NVDA key f. Repeat find is NVDA key
f3.
Below my signature are two messages I wrote perhaps
a month or two ago giving information new users may well find useful. You
will see a reference or to to a comment I was responding to, but it will not in
any way impair understanding.
Gene
Message 1
You talked about making a slow
transition to NVDA. it won't necessarily be that slow. A lot of what
people do with a screen-reader isn't specifically using screen-reader
commands. A lot of it is using Windows and program commands. there
are certain commands you need to know with any screen--reader at the outset, in
terms of efficient use and easier use with programs and Windows.
Here are
commands and some information you will want to know right away.
Run NVDA, control alt
n.
Unload NVDA, NVDA key q. Press it, wait a moment, then press
enter.
Working with the voice:
Open the voice dialog with control NVDA key
v.
You are in a field where you select the voices available for the
synthesizer you are using. Itsa combo box.
Tab through the fields to
see the adjustments you can make. The second field is for speed, there is
a punctuation field, and other fields. There is an ok button once you have
made the settings changes you want. Using the default NVDA settings, the
settings are saved as permanent in the program when you exit NVDA or whenever it
shuts down properly such as when you shut down Windows. You can change the
settings whenever you want but they won't stay changed until you change them by
exiting the program or manually save them, control NVDA key c. My point is
that if you change them and the program crashes before you manually save them or
before the program shuts down correctly in the same session as you changed them,
the next time the program opens, the old settings will be used.
Let's say you have made a number
of changes or even one, to NVDA as an experiment. If you haven't closed
the program or manually saved the settings, you can set everything back as it
was before you made the changes with control NVDA key r. This is very
useful to immediately change settings back to what they were if you intend one
or more changes to just be during the current session. Don't forget to
change them back before closing the program or the new settings will be saved as
the settings the program will use until you change them again.
Read to end is NVDA key down
arrow, that is down arrow on the main keyboard.
I use the caps lock as the
NVDA key with this command. I find it far more convenient than using
either insert with down arrow. You can set NvDA to use caps lock as an
NVDA key. Both inserts can still be used.
Open keyboard settings
with control NVDA key k.
Tab to a check box that allows the caps lock
to work as an NVDA key. Check it with the space bar. Tab to and
activate the ok button.
Now you can use capslock down arrow as well as either
insert down arrow for read to end. Of course,, you may use caps lock as
the NVDA key whenever you wish.
To use the caps lock key as the caps
lock key, press it twice quickly--twice quickly for on, twice quickly for
off.
Read current line is NVDA key up arrow on the main keyboard.
However,
I use the numpad for that command. It requires only one hand and only one
key to be pressed and it is clustered with the other review commands.
Note
the pattern:
Read current line:
Numpad 8.
Read next line numpad
9.
Read previous line, numpad 7.
Current word, numpad 5.
Next word,
numpad 6.
Previous word, numpad 4.
Current character, numpad 2.
Next
character, numpad 3.
Previous character numpad 1.
All these reading
commands are when using the default desktop layout. If you want to use the
laptop layout, I don't know those commands. There is a different command
for read to end in the laptop layout as well.
Speak title bar, NVDA key
t.
Speak time, NVDA key 12.
If you use the system tray, that will take a
little explanation. NVDA doesn't explain how to use the system tray using
it so ask here.
Just about all commands you used to use in the virtual PC
cursor are identical to JAWS.
You may want speech instead of sounds and you
may want to make a few other changes to how the equivalent of the Virtual PC
Cursor works. Its called browse mode.
If you want more information, ask
here. of course, you can get this information in the user guide and
elsewhere, but it will be faster and more convenient to get a few commands here
and a little explanation.
Aside from what I've said, if
you are a more advanced screen-reader user, you will want to know how to use
what NVDA calls object navigation. You will also want to know how to use
what NVDA calls screen review, the rough equivalent of the JAWS cursor even if
you aren't more advanced.
I won't go into all that here, but I'm
presenting many things you may want to learn at the outset rather than later,
though object navigation is something you may want to learn after
screen-review. It is something you haven't worked with before but if its
taught properly, you will catch on to it after some looking around and playing
around. If you use materials to learn it and you have problems, ask here
and I'll give some examples that may help you learn to use it better.
Explanation, to an extent, when using object navigation is helpful but my
experience is that you really learn it by playing around and following a few
concrete examples along with and after a little explanation.
Here is something very
important. When you use screen review, always go back to object navigation
afterwords. Don't put it off or forget. If you stay in
screen-review, many from the keyboard commands will work properly but some won't
and you will have no idea why. That's why, you are still in screen
review.
Others may have a good deal of
other information you will be interested in such as about instructional material
or commands I haven't discussed but my object is to get you using NVDA in a
reasonable number of situations as easily and quickly as possible.
Gene
Message 2
I haven't used
Waterfox but it should be either fully accessible or just about fully. The
same with Firefox, and Chrome, both of which I use. They are completely or
just about completely accessible.
I haven't used Word much nor
open source word processors so I'll let others discuss that.
Whether you use JAWS or not,
it’s a good idea to have a demo on your system in case it works better for
something enough that you want to use it for a short time during the forty
minute running time.
There is an NVDA add-on that
allows you to use a system tray dialog similar to that in JAWS, but for now,
I'll discuss using the system tray itself.
To get to the system tray, use the
command Windows key b.
You can use first letter navigation in the system
tray. You can move using the left and right arrows from item to item as
well.
The new version of DropBox doesn't work fully with the system tray
add-on in NVDA. If you want to use the familiar menu you have probably
used, move to the Dropbox icon and press enter. The familiar menu will
open.
Here are the commands to use in
the System tray.
Double left click is enter.
Single left click is space
bar.
Right click is the context menu key. I would think shift f10 would
work as well if you don't have a context menu key, but I haven't
checked.
Gene
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Is it possible for NVDA to read text in games?
Rafael Maus
Hello,
I found NVDA a few days ago and I'm really enjoying this app. I am partially visually impaired, before I found NVDA I used the computer with the Windows 10 magnifier and Google Chrome text-to-speech plug-in for reading. I'm loving NVDA, it brought much confort to use the computer. But I would like to know if NVDA can read text within games or if there is a plugin that can handle it? I would like to read texts like the screenshot of the attached link. https://1drv.ms/u/s!AtM-H6CbRADNph-m0Bt96rdEGH-yThanks in advance for any help,
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Re: Recording a meeting on Skype
toggle quoted messageShow quoted text
On 8/26/2019 17:44, Luke Davis wrote: On Mon, 26 Aug 2019, Morne van der Merwe wrote:
Is it possible to record a Skype meeting? It's been years since I've done this, but it certainly used to be.
There were programs called "Skype Recorder" and the like, that would
be very clever and record your voice to the left channel, and the
other party to the right, so you could do easier editing later.
However I don't know if any of that is still around, although it
probably is.
But, all you really need to be able to do, is record whatever is
coming out of your computer's sound card. You can do that for free
with Audacity.
Here is a helpful link:
https://www.howtogeek.com/217348/how-to-record-the-sound-coming-from-your-pc-even-without-stereo-mix/
Regards,
Luke
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Re: Outlook Bug When Scrolling Through Messages
sorry 100gb.
toggle quoted messageShow quoted text
On 27/08/2019 6:04 AM, erik burggraaf wrote: Does this computer run off of a corporate intranet? I had a college laptop like this. It wasn't doing everything in the cloud, but it was making me log in to the college for authentication and things like windows update deployment.
Similarly, is your outlook PST file stored locally or on your company's server under your account?
If the .PST is stored locally, have you tried tools to repair it? Similarly, have you tried running tools to repair or clean the registry?
I'm just imagining outlook reading and writing to this corupt data file and having it bog down, or trying to read across the network and having severe latency issues.
Best,
Erik
On August 26, 2019 1:37:10 PM "kelby carlson" <kelbycarlson@...> wrote:
It's a work computer so unfortunately I can't. But I may ask my work to do that.
On 8/26/19, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:
Did you try to uninstall and re-install the Office suite?
-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of kelby carlson
Sent: Montag, 26. August 2019 18:26
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Bug When Scrolling Through Messages
I've continued to try everything I can think of to solve this issue. I can
somewhat get around it with object navigation, but it's still very
inconvenient. As I said, it is clearly something unique to this computer (ad
not even to Outlook 2016) but I can't for the life of me figure out what it
could be.
On 8/14/19, kelby carlson via Groups.Io
<kelbycarlson@...> wrote:
No; I could not grant them remote access because it was a work
computer and they refused to give me steps to try verbally. Like I
said, I was very unimpressed with their service.
On 8/13/19, Quentin Christensen <quentin@...> wrote:
Ah that definitely seems to point to an issue with Outlook to affect
both NVDA and narrator. Are Microsoft going to follow it up?
On Tue, Aug 13, 2019 at 11:44 PM kelby carlson
<kelbycarlson@...>
wrote:
No, I don't think Avast has ever been on the computer. Also, Outlook
does not display the "waiting for Outlook" dialogue, nor does it
freeze. It just doesn't read in the message list.
I spoke with the Microsoft Disability Answer Desk yesterday. While
overall they were extremely unhelpful, we did figure out that
precisely the same issue occurs when using Outlook with Narrator on
that particular computer.
This leads me to believe it is some setting in Outlook or on the
computer that is causing the issue, rather than something in NVDA.
On Aug 11, 2019, at 6:41 PM, Quentin Christensen <quentin@...>
wrote:
It looks like this issue: https://github.com/nvaccess/nvda/issues/9991
I think we've looked at most of the other issues, but have you ever had
Avast on the computer in question?
Quentin.
On Fri, Aug 9, 2019 at 10:21 PM kelby carlson <kelbycarlson@...>
wrote:
Here is a log from when I tried this:
INFO - __main__ (08:16:59.197):
Starting NVDA
INFO - core.main (08:17:00.957):
Config dir: C:\Users\kcarlson\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (08:17:00.957):
Loading config: C:\Users\kcarlson\AppData\Roaming\nvda\nvda.ini
INFO - core.main (08:17:01.259):
NVDA version 2019.1.1
INFO - core.main (08:17:01.259):
Using Windows version 10.0.17134 workstation
INFO - core.main (08:17:01.259):
Using Python version 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018,
16:22:17) [MSC v.1500 32 bit (Intel)]
INFO - core.main (08:17:01.259):
Using comtypes version 1.1.3
INFO - core.main (08:17:01.259):
Using configobj version 5.1.0 with validate version 1.0.1
INFO - synthDriverHandler.setSynth (08:17:03.446):
Loaded synthDriver eloquence
INFO - core.main (08:17:03.923):
Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5
INFO - brailleInput.initialize (08:17:03.928):
Braille input initialized
INFO - braille.initialize (08:17:03.938):
Using liblouis version 3.8.0
INFO - braille.BrailleHandler.setDisplayByName (08:17:03.940):
Loaded braille display driver noBraille, current display has 0 cells.
WARNING - core.main (08:17:04.042):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (08:17:04.065):
UIAutomation: IUIAutomation5
INFO - core.main (08:17:05.334):
NVDA initialized
ERROR - RPC process 10644 (nvda_slave.exe) (08:17:16.051):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 94, in main
File "comHelper.pyo", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyo", line 180, in GetActiveObject
File "comtypes\__init__.pyo", line 1247, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo
(08:19:49.664):
Developer info for navigator object:
name: u'Flag Status Red Flag replied has attachment From
mdjblattenberger@..., Subject Message from "RNP0026736F9330",
Received Mon 5:25 PM, Size 3 MB, In Folder Archive,'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_READONLY
isFocusable: True
hasFocus: False
Python object: <appModules.outlook.UIAGridRow object at 0x05B31B70>
Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class
'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class
'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class
'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>,
<class 'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: RectLTWH(left=360, top=508, width=414, height=70)
value: None
appModule: <'outlook' (appName u'outlook', process ID 12096) at
address
58fbdf0>
appModule.productName: u'Microsoft Outlook'
appModule.productVersion: u'16.0.4266.1001'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 2560368
windowClassName: u'OutlookGrid'
windowControlID: 4704
windowStyle: 1442840576
windowThreadID: 8524
windowText: u'Table View'
displayText: u''
UIAElement: <POINTER(IUIAutomationElement) ptr=0x839e1a0 at 57da3a0>
UIA automationID:
UIA frameworkID:
UIA runtimeID: (42, 2560368, 4, -236)
UIA providerDescription: [pid:12096,providerId:0x0 Main(parent
link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]
UIA className: LeafRow
UIA patterns available: LegacyIAccessiblePattern, GridItemPattern,
InvokePattern, ScrollItemPattern, SelectionItemPattern, ValuePattern
On 8/7/19, Quentin Christensen <quentin@...> wrote:
There is information on log files at:
https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps
One way, if it's an issue that you can replicate without then
needing
to
reboot or something afterwards - replicate the issue, then press NVDA+F1 to
open the log. Press CONTROL+A to select all, then CONTROL+C to
copy,
create an email to me (or the list) with details of the issue and
how
to
replicate, then press CONTROL+V to paste.
Kind regards
Quentin.
On Thu, Aug 8, 2019 at 1:45 AM kelby carlson
<kelbycarlson@...>
wrote:
Yes, I believe so.
On 8/7/19, George Bell <george@...> wrote:
Are both systems running the same version of Windows 10? The
current
version is 1903, but there have been updates to even that version
recently.
George
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of
kelby
carlson
Sent: 07 August 2019 14:31
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Bug When Scrolling Through Messages
I don't believe the ad-ons are any different on my laptop
than my
desktop.
I also have a home laptop with the latest NVDA, WIndows 10, and
Outlook,
which does not have this problem. This leads me to believe it
must
have
to
do with the specific computer, though I can't imagine what the
problem
is.
They are both Lenovo brand.
--
Kelby Carlson
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1 <
https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Kelby Carlson
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1
<https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1
<https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Kelby Carlson
--
Kelby Carlson
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Re: Outlook Bug When Scrolling Through Messages
Well maybe if you kill all your pst files and start fresh then it works.
Having backups is good to.
My brother had this at work, luckily, everyone there gets 100mb google cloud storage.
toggle quoted messageShow quoted text
On 27/08/2019 6:04 AM, erik burggraaf wrote: Does this computer run off of a corporate intranet? I had a college laptop like this. It wasn't doing everything in the cloud, but it was making me log in to the college for authentication and things like windows update deployment.
Similarly, is your outlook PST file stored locally or on your company's server under your account?
If the .PST is stored locally, have you tried tools to repair it? Similarly, have you tried running tools to repair or clean the registry?
I'm just imagining outlook reading and writing to this corupt data file and having it bog down, or trying to read across the network and having severe latency issues.
Best,
Erik
On August 26, 2019 1:37:10 PM "kelby carlson" <kelbycarlson@...> wrote:
It's a work computer so unfortunately I can't. But I may ask my work to do that.
On 8/26/19, Ralf Kefferpuetz <ralf.kefferpuetz@...> wrote:
Did you try to uninstall and re-install the Office suite?
-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of kelby carlson
Sent: Montag, 26. August 2019 18:26
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Bug When Scrolling Through Messages
I've continued to try everything I can think of to solve this issue. I can
somewhat get around it with object navigation, but it's still very
inconvenient. As I said, it is clearly something unique to this computer (ad
not even to Outlook 2016) but I can't for the life of me figure out what it
could be.
On 8/14/19, kelby carlson via Groups.Io
<kelbycarlson@...> wrote:
No; I could not grant them remote access because it was a work
computer and they refused to give me steps to try verbally. Like I
said, I was very unimpressed with their service.
On 8/13/19, Quentin Christensen <quentin@...> wrote:
Ah that definitely seems to point to an issue with Outlook to affect
both NVDA and narrator. Are Microsoft going to follow it up?
On Tue, Aug 13, 2019 at 11:44 PM kelby carlson
<kelbycarlson@...>
wrote:
No, I don't think Avast has ever been on the computer. Also, Outlook
does not display the "waiting for Outlook" dialogue, nor does it
freeze. It just doesn't read in the message list.
I spoke with the Microsoft Disability Answer Desk yesterday. While
overall they were extremely unhelpful, we did figure out that
precisely the same issue occurs when using Outlook with Narrator on
that particular computer.
This leads me to believe it is some setting in Outlook or on the
computer that is causing the issue, rather than something in NVDA.
On Aug 11, 2019, at 6:41 PM, Quentin Christensen <quentin@...>
wrote:
It looks like this issue: https://github.com/nvaccess/nvda/issues/9991
I think we've looked at most of the other issues, but have you ever had
Avast on the computer in question?
Quentin.
On Fri, Aug 9, 2019 at 10:21 PM kelby carlson <kelbycarlson@...>
wrote:
Here is a log from when I tried this:
INFO - __main__ (08:16:59.197):
Starting NVDA
INFO - core.main (08:17:00.957):
Config dir: C:\Users\kcarlson\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (08:17:00.957):
Loading config: C:\Users\kcarlson\AppData\Roaming\nvda\nvda.ini
INFO - core.main (08:17:01.259):
NVDA version 2019.1.1
INFO - core.main (08:17:01.259):
Using Windows version 10.0.17134 workstation
INFO - core.main (08:17:01.259):
Using Python version 2.7.15 (v2.7.15:ca079a3ea3, Apr 30 2018,
16:22:17) [MSC v.1500 32 bit (Intel)]
INFO - core.main (08:17:01.259):
Using comtypes version 1.1.3
INFO - core.main (08:17:01.259):
Using configobj version 5.1.0 with validate version 1.0.1
INFO - synthDriverHandler.setSynth (08:17:03.446):
Loaded synthDriver eloquence
INFO - core.main (08:17:03.923):
Using wx version 4.0.3 msw (phoenix) wxWidgets 3.0.5
INFO - brailleInput.initialize (08:17:03.928):
Braille input initialized
INFO - braille.initialize (08:17:03.938):
Using liblouis version 3.8.0
INFO - braille.BrailleHandler.setDisplayByName (08:17:03.940):
Loaded braille display driver noBraille, current display has 0 cells.
WARNING - core.main (08:17:04.042):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (08:17:04.065):
UIAutomation: IUIAutomation5
INFO - core.main (08:17:05.334):
NVDA initialized
ERROR - RPC process 10644 (nvda_slave.exe) (08:17:16.051):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 94, in main
File "comHelper.pyo", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyo", line 180, in GetActiveObject
File "comtypes\__init__.pyo", line 1247, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo
(08:19:49.664):
Developer info for navigator object:
name: u'Flag Status Red Flag replied has attachment From
mdjblattenberger@..., Subject Message from "RNP0026736F9330",
Received Mon 5:25 PM, Size 3 MB, In Folder Archive,'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_READONLY
isFocusable: True
hasFocus: False
Python object: <appModules.outlook.UIAGridRow object at 0x05B31B70>
Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class
'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class
'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class
'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>,
<class 'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: RectLTWH(left=360, top=508, width=414, height=70)
value: None
appModule: <'outlook' (appName u'outlook', process ID 12096) at
address
58fbdf0>
appModule.productName: u'Microsoft Outlook'
appModule.productVersion: u'16.0.4266.1001'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 2560368
windowClassName: u'OutlookGrid'
windowControlID: 4704
windowStyle: 1442840576
windowThreadID: 8524
windowText: u'Table View'
displayText: u''
UIAElement: <POINTER(IUIAutomationElement) ptr=0x839e1a0 at 57da3a0>
UIA automationID:
UIA frameworkID:
UIA runtimeID: (42, 2560368, 4, -236)
UIA providerDescription: [pid:12096,providerId:0x0 Main(parent
link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]
UIA className: LeafRow
UIA patterns available: LegacyIAccessiblePattern, GridItemPattern,
InvokePattern, ScrollItemPattern, SelectionItemPattern, ValuePattern
On 8/7/19, Quentin Christensen <quentin@...> wrote:
There is information on log files at:
https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps
One way, if it's an issue that you can replicate without then
needing
to
reboot or something afterwards - replicate the issue, then press NVDA+F1 to
open the log. Press CONTROL+A to select all, then CONTROL+C to
copy,
create an email to me (or the list) with details of the issue and
how
to
replicate, then press CONTROL+V to paste.
Kind regards
Quentin.
On Thu, Aug 8, 2019 at 1:45 AM kelby carlson
<kelbycarlson@...>
wrote:
Yes, I believe so.
On 8/7/19, George Bell <george@...> wrote:
Are both systems running the same version of Windows 10? The
current
version is 1903, but there have been updates to even that version
recently.
George
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of
kelby
carlson
Sent: 07 August 2019 14:31
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Bug When Scrolling Through Messages
I don't believe the ad-ons are any different on my laptop
than my
desktop.
I also have a home laptop with the latest NVDA, WIndows 10, and
Outlook,
which does not have this problem. This leads me to believe it
must
have
to
do with the specific computer, though I can't imagine what the
problem
is.
They are both Lenovo brand.
--
Kelby Carlson
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1 <
https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Kelby Carlson
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1
<https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Quentin Christensen
Training and Support Manager
NVDA 2019.2 RC 1
<https://www.nvaccess.org/post/nvda-2019-2rc1-released/>
now
available!
Web: www.nvaccess.org
Training: https://www.nvaccess.org/shop/
Certification: https://certification.nvaccess.org/
User group: https://nvda.groups.io/g/nvda
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess <https://twitter.com/NVAccess>
--
Kelby Carlson
--
Kelby Carlson
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Re: Outlook Bug When Scrolling Through Messages
On Mon, 26 Aug 2019, kelby carlson wrote: My work laptop and home computer are both running Windows 10. Yes, but not all windows 10s are created equal. Are they both on version 1903? 1809? 1703? 16XX? Frankly I doubt that matters much here, but there may be some obscure bug that only shows up in a particular revision of Windows 10. My highest hope, is that running the COM Registration Fix Tool will solve your problem. There are all sorts of very strange issues that it can rectify (and even more that it can't, but let's hope for the former). Luke
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Re: Recording a meeting on Skype
On Mon, 26 Aug 2019, Morne van der Merwe wrote: Is it possible to record a Skype meeting? It's been years since I've done this, but it certainly used to be. There were programs called "Skype Recorder" and the like, that would be very clever and record your voice to the left channel, and the other party to the right, so you could do easier editing later. However I don't know if any of that is still around, although it probably is. But, all you really need to be able to do, is record whatever is coming out of your computer's sound card. You can do that for free with Audacity. Here is a helpful link: https://www.howtogeek.com/217348/how-to-record-the-sound-coming-from-your-pc-even-without-stereo-mix/Regards, Luke
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Re: Outlook Bug When Scrolling Through Messages
kelby carlson <kelbycarlson@...>
My work laptop and home computer are both running Windows 10.
toggle quoted messageShow quoted text
On Aug 26, 2019, at 6:08 PM, Luke Davis <luke@...> wrote:
Kelby
If this has already been addressed, I apologize, but:
1. What version of Windows is running on that one computer? windows+r, type winver, press enter.
2. Is that different than what is running on your other computers?
3. Have you tried to use Outlook with all add-ons disabled, and what are the results? Insert+q, arrow to "restart with add-ons disabled". If you don't get the option, Insert+control+g, tab to "show exit options", press space then enter, then try insert+q again.
4. Have you tried the COM Registration Fixing Tool, from the NVDA Tools menu? you may have trouble with that, if they have locked out administrative mode on this computer, but it's worth a shot, and if you can't do it, have your IT staff do it; it is important to try that one.
Luke
On Mon, 26 Aug 2019, kelby carlson wrote:
I've continued to try everything I can think of to solve this issue. I
can somewhat get around it with object navigation, but it's still very
inconvenient. As I said, it is clearly something unique to this
computer (ad not even to Outlook 2016) but I can't for the life of me
figure out what it could be.
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Re: The new microsoft edge chromium based browser troubles with nvda not going to browse mode
Hi
I guess I will have to put in a ticket for it then along with the log.
The following page might help him at
https://github.com/nvaccess/nvda-community/wiki/FAQ
Gene nz
On 21/08/2019 2:04 PM, help.TVNZ wrote:
##- Please type your reply above this line -##
logo
Hello Hurrikennyandopo,
We'd love to hear what you thought of the support you received from us. Please take a moment to answer one simple question by clicking either link below:
How would you rate the support you received?
Good, I'm satisfied
Bad, I'm unsatisfied
Here's a reminder of what your ticket was about:
Tony Gordon (help.TVNZ)
Aug 20, 13:22 NZST
Hi Gene
As I said before I can't say how long that change, if at all, will take to make its way through the system.
Cheers
tony
Hurrikennyandopo
Aug 20, 08:39 NZST
Hi Tony
Thank you very much for taking this up and pointing it in the right directions to be fixed.
You do not know how much it means to a visually impaired, blind or dyslexic person who uses a screen reader to hear the correct information when navigating a web site like in this case.
To hear the correct information been read out.
This also includes the app versions of the TVNZ on demand app.
I will be looking forwards to hearing the name of the show/movie etc from the list knowing what I am going to watch before I go in to watch it as shown in the examples when it is fixed like you hear on 3 on demand..
Would you be able to let me know if possible when it has been done or should I just go in periodically to check on the 2 platforms i have hear? I would have to get a Apple user to check on their device the same.
It might even say what has been done in a app update?
But not for the web version I can just log in and test.
Gene nz
On 19/08/2019 11:26 AM, Tony Gordon (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Hurrikennyandopo
Aug 19, 11:44 NZST
hi Tony
thanks for getting back to me it felt like no one was listening.
there was no contact other except for the 13th not even from the developers.
so I ended up putting 2 audio recordings up on my website so they could hear what was said plus for other people to complain.
There is also a third audio recording from 3 now on demand showing what should be said as you go down the list of shows it tells you what it is first before you go into watch the show.
That is clearly not happening with the web version or the android app and also I have been told it is on the apple app as well with voice over.
To see what I mean you can go to my website at
http://www.accessibilitycentral.net
Just look for the heading about the importance of labeling one showing it not and one showing it has been.
Gene nz
On 19/08/2019 11:26 AM, Tony Gordon (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Tony Gordon (help.TVNZ)
Aug 19, 11:26 NZST
Hi Gene
Thanks for all the additional information. I will forward this to the Product Owner for the web and apps and they will prioritise this work over other new features or initiatives.
I cannot give a time frame for any possible resolution.
Cheers
Tony
Hurrikennyandopo
Aug 15, 10:30 NZST
Hi Christine
The following is a example when I logged into the tvnz on demand app on my android phone using the talk back screen reader.
It is the same sort of problem there to.
But you will notice both on the web version and the app version if you say tap on something under a heading the next page that comes up will tell you what the show is time etc and can be used but when you go back to the list no but did notice it spoke one so
there must be a over lay stopping it?
The link to the drop box account where it can be heard is
https://www.dropbox.com/s/6ct57j8h6a2vsuy/using%20tvnz%20on%20demand%20with%20android%20phone%20.MP3?dl=0
The web version which I sent before I will put in here also the link to it is
https://www.dropbox.com/s/prpyiz7oc0bwquz/what%20i%20hear%20on%20the%20tvnz%20on%20demand%20page%20with%20nvda.mp3?dl=0
A friend also is going to sus it out with a apple version of the app.
Looking forwards to a good out come.
Gene nz
On 13/08/2019 2:20 PM, Christine Gilchrist (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Hurrikennyandopo
Aug 14, 09:55 NZST
Hi Christine
It also affects a voice over user using the tv on demand app on there apple device.
I just heard back from a person on the atig list and she said it was usable when she first got her apple tv then about a year ago it changed and does the same as it does for the web version and the android version the same sort of problems.
That have been pointed out of the shows etc not been spoken out before you go into the show.
She basically said it would read the headings but nothing in the list under neath each section plus it included the A to Z section places where it refer to the show.
If you say picked a show not knowing what it was say criminal minds under the C section in the list it would not be spoken out but would when you went in to watch the show.
I am guessing it was read out correctly on the page where it mentions about the show, time etc but not the page with the list of shows before.
Gene nz
On 13/08/2019 2:20 PM, Christine Gilchrist (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Hurrikennyandopo
Aug 14, 09:25 NZST
Hi Christine
In the first email that was sent I also mentioned about screen readers on a mobile phone.
In the case of a apple device you had to turn on voice over under app...settings...accessibility then turn on voice over and in the case of a android phone apps...settings...accessibility..then turn on talk back. In both cases they will change some of the gestures
when testing.
I downloaded the tvnz on demand app for my android phone then signed into it.
When I got to the main page where the shows are it would read out the heading for each section then say list of say 43 It would repeat the next section and tell you what it was and then say list of say 30.
What the shows were underneath when you swiped was not spoken out and I got my sighted wife to have a look to see what was happening Ithink she said they were graphics saying the name of the show but the alt text was not said by the screen reader .
So I am guessing it was left out or there is some type of over lay the developers should know.
She said the focus was moving and she could see it move to the next item.
Also when you went into the section where it lists the shows from A to Z it would say the letter then list but none of the shows under A right through to Z
Yet if I say went to the letter B section then picked some thing under that section I could not hear then a show starting with the letter B would come up and say what it was the time it went for etc that side seems accessible as I got a couple of shows to watch
to test out.
But I do not want to go into every show to see what it is as they will see when they test.
I am waiting for a apple user to get back to me but the person when I said about it on the web said it was not useable on the apple tv but must of been at one time.
I just want her to confirm her problems and if they are the same.
It seems what ever has affected the website does the same for the android app minus new season or what ever it was saying on the web version.
So it seems to be those sections that refer to the show where they are listed yet other sections as they will see are accessible.
Please can you make sure the developers get what is send in this email to add it to the desk top version.
Hoping to hear a good out come or from the developer to get it sorted out and hopefully a time line of when it will be sorted.
if i do not really hear any thing about it been looked at then I would believe they are not testing or looking at the problems.
Gene nz
On 13/08/2019 2:20 PM, Christine Gilchrist (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Hurrikennyandopo
Aug 13, 14:41 NZST
Hi Christine
Hopefully when I replied it did not come across at having a go at you. I apologize if it sounded that way but guess it was the response.
The audio from what was recorded on the on demand web page will give them a better idea of what I hear if i want to watch a show.
It was going down the shows section both from off the main page like whats new and under the A to Z section. It used to say the name of the shows before you went into it to watch. Not sure what they have done.
Hopefully either hearing what I hear or even testing with the nvda screen reader they will know what I mean.
There is a reason for web standards. Hopefully they can get it sorted I would hate to go up the ladder more.
But I also want to make sure it is happening elsewhere on devices where people use a screen reader to get to content or watch it.
I can also give them the home phone number to contact me directly if needed.
Gene nz
On 13/08/2019 2:20 PM, Christine Gilchrist (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
Christine Gilchrist (help.TVNZ)
Aug 13, 14:20 NZST
Really sorry, I did read your email but typed the incorrect wording. As mentioned I have passed on your message, sorry for my error.
Hurrikennyandopo
Aug 13, 14:00 NZST
Hi Christine
I do not have a hearing problem and do not use sub titles.
I am visually impaired and use a screen reader to navigate websites etc.
It does not mean because I am blind I can not watch video etc on line or tv shows etc. from online as long as material is labled correctly.
I have no problems using say net flix online, channel 3 on demand or choice on demand as content is labled correctly but not on the tvnz on demand page.
I am going to get other people to check as well with a screenreader either on there phone or using a desk top computer.
I am going to attach or maybe add a link to a drop box file so you can hear what I hear when navigating the tvnz on demand section where the shows etc are.
it used to say the name of the show like flash or what ever then would say if it was a new season etc
Then you could go in and watch it. I really do not want to go into every new season to see what the show is first.
The drop box link is
https://www.dropbox.com/s/prpyiz7oc0bwquz/what%20i%20hear%20on%20the%20tvnz%20on%20demand%20page%20with%20nvda.mp3?dl=0
It sounds like you do not know what I am talking about from your response. That is why I tried to send a message to the people who could look at it.
May be you hearing the audio of it as I go through some of the content you will know what I mean.
I have also attached it as a attattachment in this email.
Gene nz
On 13/08/2019 11:38 AM, Christine Gilchrist (help.TVNZ) wrote:
Attachment(s)
NVDA Certified Expert.png
what i hear on the tvnz on demand page with nvda.mp3
Christine Gilchrist (help.TVNZ)
Aug 13, 11:38 NZST
Hi Gene,
Thanks for writing to us and sharing your thoughts about the service for the hearing impaired with us.
We appreciate you taking the time to let us know about this - and I am sure it will be of great interest to the producers of our website.
The production team now has your email – if they want to pick up anything further, I’m sure they’ll be in touch.
Thanks again for contacting us - we really appreciate it.
Kind regards
Christine Gilchrist
TVNZ
Hurrikennyandopo
Aug 12, 19:32 NZST
RE: Items on your website not labelled correctly (eg need to hear the name of the new episode, or name of the new season rather than just hearing the words new episode or new season etcetera)
My name is Gene Gibson and I am visually impaired and use a screen reader called NVDA which can be found at the following website at
http://www.nvaccess.org
It is a piece of adaptive technology that a visually impaired, blind, or dyslexic person might use on a computer or their smart phones.
If a screen reader is used on a smart phone, it might be either the Talkback screen reader (on an Android phone) or on an Apple phone it would be Voiceover. These are usually found under the settings/accessibility section and need to be turned on. There are
also other screen readers that you can use on a computer or laptop or tablet. These are on the Windows operating system, the Apple operating system and the Android operating system.
For a desktop user, you would use the keyboard to interact with the web pages. You would use quick navigation keys in browse mode, along with some other keys on the keyboard. If you are using a mobile device with a screen reader, you would use gestures.
Your TV on demand section used to be easy to use and navigate with my screen reader - even to play shows etcetera. Pretty much everything was reported correctly as you moved through the pages. It was pretty much like using a web page.
I had a report from another screen reader user saying she was having problems with the TV on demand part of the website, so I decided to have a look to see what the problem was. She wanted to catch up on Shortland Street. I tested it with different browsers,
all with the same results, and am also testing it with some other screen readers and going to get other people to look into it as well.
The following web page (even though it was written a while back) will give you an idea on how to test the TV on demand page with the NVDA screen reader - so that you can hear what I hear also. The link to this page is
https://marcozehe.wordpress.com/articles/how-to-use-nvda-and-firefox-to-test-your-web-pages-for-accessibility/
Stuff to be fixed
As you navigated through the TV on demand page it would say the following. Some of the material was read out correctly but would not say what the new season was of? It would what the new season was about, but only after you went into it, but not before.
TVNZ OnDemand
We’ve rounded up the best of the best for you. Finding your favourite TVNZ shows and discovering new ones has never been easier. Watch your favourites whenever, wherever.
SHARE PAGE
Home/TVNZ OnDemand
My Favourites
NEWEPISODE
FULL SEASON…FULL SEASON…FULL SEASON…FULL SEASON
MOVIE…Next slide…
What's New…NEW SEASON…NEW SEASON…NEW SEASON…NEW SEASON…NEW SEASON…NEW SEASON
MOVIE…NEW SEASON…FULL SEASON…FULL SEASON…FULL SEASON…Next slide…Full Seasons
FULL SEASON
I am a proficient user of a screen reader so have no problems navigating a website unless I have stuff that has not been labled correctly on a website like graphics, buttons etcetera – as I am hearing on this site. The buttons seem to be ok, but the graphics
are not labelled properly.
I was getting this read out as I went down the page. It seems as though they are not labled correctly so the screen reader does not know what it refers to for that episode or season.
You could at one time (which I went looking for) jump down through shows from A to Z and it would say what they are. When I do come across this section now, it says the letter but no shows under that letter. It used to say what shows were under all the letters
but does not now.
What has been changed? Is the web developer not using alt text etcetera on the graphics that the screen reader needs to go by?
I do not really want to go through the whole demand section saying what has to be fixed.
I cannot give you feedback myself about the accessibility of the phone app as I have not tested it with my mobile phone with Talkback (to see if I get the same results as on the website). I am not using the app but believe that others are.
Even when I went to put in a complaint there was a captcha that I could not even pass. I tried quite a few times. This was with the audio captcha before I could submit it as a complaint.
I have to get my wife to do this for me as I cannot pass it. Is there a reason why it is there?
I am happy to send an audio file so you know what I am hearing now.
The TV3 on demand website works well with my screen reader, as does the choice on demand site! It is only this one that I am having problems with.
Looking forward to working with you to resolve this back to what it used to be when it was working correctly.
Gene Gibson
Best regards,
The TVNZ Team
--
Image NVDA
certified expert
Check out my website for NVDA tutorials and other blindness related materials at
http://www.accessibilitycentral.net
To find out which library networks in New Zealand have a copy of the NVDA screen reader on them and there library locations please go to
http://www.accessibilitycentral.net/nz%20libraries%20with%20nvda.html
To find a NVDA certified expert near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.
On 27/08/2019 10:10 AM, Brian Vogel wrote:
On Mon, Aug 26, 2019 at 05:57 PM, Luke Davis wrote:
I hate to lay an RTFM on you, but very literally, have you read the manual?
Insert+n, h, and arrow until you hear "User manual", think it may be the first option.
Many things you don't currently understand will be explained well there, and we can help you better once you have that base of knowledge.
Well, Luke, I'm here to support you in this.
You have to have at least skimmed the fine manual, if not pored over it cover to cover, to obtain a base of knowledge first. In the case of someone who's doing a screen reader to other screen reader transition, they're in a very good place to see direct parallels
between screen readers A and B when reading the fine manual for B.
All screen readers have a built-in keyboard shortcut, generally under their main menu, help submenu, for things like the User Manual, Keyboard Shortcuts list, and the like. One of the first things I teach is that these are present and how to access them.
You can often find an answer yourself, in seconds, by bringing up the appropriate reference document and doing a quick search.
It is not unreasonable to ask even newbies to something to do this first, after you are sure they know how to do it. Asking a question on a list such as this imposes on the time of an awful lot of people, and even though we're all more than willing to help,
it's generally considered good netiquette to have at least tried doing some legwork before turning to a list/group/forum.
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Brian - Windows
10 Pro, 64-Bit, Version 1903, Build 18362
The color of truth is grey.
~ André Gide
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Re: The new microsoft edge chromium based browser troubles with nvda not going to browse mode
On Mon, Aug 26, 2019 at 05:57 PM, Luke Davis wrote:
I hate to lay an RTFM on you, but very literally, have you read the manual?
Insert+n, h, and arrow until you hear "User manual", think it may be the first option.
Many things you don't currently understand will be explained well there, and we can help you better once you have that base of knowledge.
Well, Luke, I'm here to support you in this. You have to have at least skimmed the fine manual, if not pored over it cover to cover, to obtain a base of knowledge first. In the case of someone who's doing a screen reader to other screen reader transition, they're in a very good place to see direct parallels between screen readers A and B when reading the fine manual for B. All screen readers have a built-in keyboard shortcut, generally under their main menu, help submenu, for things like the User Manual, Keyboard Shortcuts list, and the like. One of the first things I teach is that these are present and how to access them. You can often find an answer yourself, in seconds, by bringing up the appropriate reference document and doing a quick search. It is not unreasonable to ask even newbies to something to do this first, after you are sure they know how to do it. Asking a question on a list such as this imposes on the time of an awful lot of people, and even though we're all more than willing to help, it's generally considered good netiquette to have at least tried doing some legwork before turning to a list/group/forum. --
Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362
The color of truth is grey.
~ André Gide
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Re: Outlook Bug When Scrolling Through Messages
Kelby
If this has already been addressed, I apologize, but:
1. What version of Windows is running on that one computer? windows+r, type winver, press enter.
2. Is that different than what is running on your other computers?
3. Have you tried to use Outlook with all add-ons disabled, and what are the results? Insert+q, arrow to "restart with add-ons disabled". If you don't get the option, Insert+control+g, tab to "show exit options", press space then enter, then try insert+q again.
4. Have you tried the COM Registration Fixing Tool, from the NVDA Tools menu? you may have trouble with that, if they have locked out administrative mode on this computer, but it's worth a shot, and if you can't do it, have your IT staff do it; it is important to try that one.
Luke
toggle quoted messageShow quoted text
On Mon, 26 Aug 2019, kelby carlson wrote: I've continued to try everything I can think of to solve this issue. I
can somewhat get around it with object navigation, but it's still very
inconvenient. As I said, it is clearly something unique to this
computer (ad not even to Outlook 2016) but I can't for the life of me
figure out what it could be.
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Re: The new microsoft edge chromium based browser troubles with nvda not going to browse mode
Mr. Ed, Screen readers, broadly speaking, all work similarly whether they use the same terminology or not. I started off knowing JAWS and find NVDA an "easy transfer" or an easy secondary to learn and use. NVDA has the equivalent of the JAWS touch cursor, which I believe is object navigation if I'm not mistaken. Someone will correct me if I'm not. I don't know what, precisely, you're asking with regard to NVDA having a cursor like the JAWS cursor (by which I believe you mean the virtual cursor, and all screen readers have an equivalent as it's the primary thing that most users are generally interacting with, particularly when web browsing). As I said to someone else earlier, and it's as true of JAWS as NVDA, I don't know of a single screen reader that does not have a "show the keyboard shortcuts" command built in to it, as all of us need to reference some of the ones we don't use frequently or when we're just learning. In the case of NVDA, hitting the keyboard shortcut NVDA Key+N,H,Q [NVDA main menu, help option,keystrokes quick reference suboption] will bring up the NVDA keyboard shortcuts document in your web browser for your searching pleasure. There is so much crossover in terminology in JAWS and NVDA that doing a search on a term you know for one in the other often gets you straight to what you want to find. If not, try a little guessing in your searches. If that fails, ask here with one of the classic, "In JAWS, this is called/you do this this way, what is it called/how do you do same in NVDA?," type questions. There will be plenty able to answer. --
Brian - Windows 10 Pro, 64-Bit, Version 1903, Build 18362
The color of truth is grey.
~ André Gide
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