Hi all!

 

Just thought I’d see if there’s a new update so I went to the help menu and clicked check for updates.  I got an error.  All it said was “error checking for update.”  Is this a common thing lately?  Is there anything I can do?  This is the first time I’ve ever encountered this issue in my nearly 12 years using NVDA.   

 

Thanks a bunch.  I’ll appreciate any help you can give me.

We seem to keep having cycles of "the update issue" which is well known, and already solved, popping up again and again.  I am hoping this Admin Notice will help those who might encounter the issue to fix it just from having read this message.  Please file this if you are using NVDA 2021.1 or 2021.2 (or even some earlier version of NVDA) as you will almost assuredly need this information.

The update problem is cause by a certificate issue and a Windows-based certificate.  It is not a problem with NVDA, per se, but something that NVDA is seeking from Windows when trying to update.  This issue is fixed, permanently, with NVDA Version 2023.1.  The current version of NVDA as of this writing is 2021.3.1.

You cannot fix this problem by trying to update/upgrade from within NVDA, as that's the part that's broken.  You MUST download the latest version of NVDA from NVAccess and use that installer.   For NVDA 2021.3.1, the direct download link for the NVDA installer is:

https://www.nvaccess.org/files/nvda/releases/2021.3.1/nvda_2021.3.1.exe 

[As an aside, if you're ever looking for an older version of NVDA, just change the "2021.3.1" in both places in the URL with the version number you want.]

After you have the installer in hand, you can either uninstall the current version and then run the new installer (preferable), or do an install-over install by just running the new installer.  Both have worked in my experience, but the former is the one that ensures you are "clean as a whistle" before going forward.

If, by chance, you really need to be on a version of NVDA that is prior to 2021.3.1, then you can reinstall it afterward, and the issue that was causing the update to stall previously will still be fixed, as it is fixed by the certificate tweaking that the installer for 2021.3.1 does in folders not belonging to NVDA.  You can use the download link given above with the  release number changed to the release you want to get.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The instinctive need to be the member of a closely-knit group fighting for common ideals may grow so strong that it becomes inessential what these ideals are.

       ~ Konrad Lorenz (1903-1989)

 

I can't fix this as I cannot see this myself. However, if you can fix this - pull request would be welcome.
On 1/10/2022 9:34 PM, Martin J. Dürst wrote:

Hello Tony, others,

I have another problem with the SentenceNav add-on settings panel. This seems to be a problem that only appears visually, not in speech.

What happens is that some of the settings (from "Sentence breakers" down to "Disaple SentenceNav in applications") are all shown on top of the first setting ("Volume of chime when crossing paragraph border"). Because they are on top of each other, only the last one of them is visible.

When I check the program, it seems that all the setting elements that are created via sHelper (gui.guiHelper.BoxSizerHelper) and all the settings with sliders (which use settingSizer, the second argument to the makeSettings) get some space, but all the other settings don't get space.

Because this is a problem of on-screen layout, it may be very difficult to debug. I'm ready to help as much as I can, but any advice regarding layout of settings dialogs is appreciated.

Regards,   Martin.

On Thu, Jan 13, 2022 at 06:08 PM, Arlene wrote:

Hi, there might be some other thing that might be stuck when you are trying to uninstall NVDA or whatever it is.

-
Indeed.  But the way to determine what those "some other things" might be is by analyzing error messages and/or logs.

As a general rule, always, you need to supply the specific error message text and/or codes when you get them.

Saying to a potential assistant, "I got an error message, can you fix it," is akin to telling someone who can't see you and has no idea where you are on the surface of the earth, "I live on land, can you find me."

Specificity is necessary, not optional, when tech solutions are being sought.  That's the point I'm trying to make.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The instinctive need to be the member of a closely-knit group fighting for common ideals may grow so strong that it becomes inessential what these ideals are.

       ~ Konrad Lorenz (1903-1989)

 

Have you tried the latest version of WordNav? I improved its performance
in VSCode.

On 1/12/2022 4:31 AM, Bruno Aníbal Prieto González wrote:

Hi Tony!
Thank you so much for your awesome complements. Especially I am really
appreciating the noticeable improvement of indent nav speed in VS
Code. It's great!
I wonder if that improvement in the indent nav algorithm will be
transferable to Word Nav? VS Code doesn't behave as I would like when
navigating with Control and arrows, but with Word Nav it does. The
problem is that in larger files Word Nav causes NVDA to take a long
time to read the words.
Do you think there is a way to fix that related to how you did it with
Indent Nav?

Have a great year!

2022-01-11 17:19 GMT-03:00, abdul muhamin <abdulmuhamin600@...>:

Hello there, I’m facing a strange issue in  browser nav 2.2, whenever I
try
to use NVDA OCR, the up and down aero keys doesn’t work, at 1st, I
thaught
it’s the problem in the latest version of NVDA, and I downgraded to
2021.3,
but the problem was still there, then I restarted my NVDA with addons
disabled, and the keys were working properly, then, I enabled the addons
1
by 1, and I found this bug with Browser nav addon, please fix it.



Sent from Mail for Windows



From: David Ingram
Sent: Monday, January 10, 2022 8:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Tony's add-ons: updates and new features



I’d like to know how to get rid of ad-ons that are not compatible with
the
latest version of nvda?  thank you.

On Jan 4, 2022, at 5:39 PM, Rowen Cary <manchen_0528@...>
wrote:



Hello,

Thanks Tony, your add-on is very useful to me, thank you for your great
creation. For sound segmentation, is it possible to place the NVDA
sound
separately on the left or right channel without changing the multimedia
sound? This is useful for enjoying stereo resources.

Thanks again

Gene,

A typical uninstall of NVDA (like a lot of programs) does not remove user settings by default.  I have uninstalled and reinstalled on multiple occasions and all of my user settings and add-ons have remained entirely intact (with the exception, of course, of certain incompatible add-ons being disabled if the newer version of NVDA determines them to be incompatible.  But that doesn't count, as it's by design, and the add-ons aren't removed, they're still shown in add-ons manager and disabled).

If someone wants to create a portable version of the current instance of NVDA with all settings, then more power to them.  But it's generally unnecessary.

Most modern programs employ the individual user account's AppData directory (which is normally an invisible folder in Windows unless you tweak things to make it show) to store things like settings and the like that are user selected, and uninstalls almost never remove these by default, though many give the option of removing them if you don't intend to reinstall, and the dialogs related to the removal make that very clear.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The instinctive need to be the member of a closely-knit group fighting for common ideals may grow so strong that it becomes inessential what these ideals are.

       ~ Konrad Lorenz (1903-1989)

You need to supply error messages.

Failure to install is a completely different thing than failure to upgrade from within.

One thing I always suggest when any "weirdness" is occurring under Windows 8 or later is:  Using DISM (Deployment Imaging Servicing and Management) and SFC (System File Checker) to Repair Windows 8 & 10

If you're still unable to install error messages from Windows would be the next thing an assistant would need to know.
--

Brian - Windows 10, 64-Bit, Version 21H2, Build 19044  

The instinctive need to be the member of a closely-knit group fighting for common ideals may grow so strong that it becomes inessential what these ideals are.

       ~ Konrad Lorenz (1903-1989)