Date   

Re: problem with NVDA screen reader

Brian's Mail list account <bglists@...>
 

I'd try it with Firefox or Chrome, as IE is very much a problem on web sites, and Edge is rubbish until they bring out the chrome based one later on.
I think it you bring up the nvda menu with insert n then you can find most of the bits of nvda to fiddle with. Make sure its the latest version of course but also in the case of windows 10 get the latest version of the windows 10 app extender from the add on site.
From the original description it sounds like somebody uninstalled an old office product. Put that back if they did as I've found this can screw up web page use since whoever wrote the office uninstall screwed up the registration of some crucial windows dll files. I know the registration tool covers most of the problems but there are still some outstanding. I have also found that if avast is on the system its a pain and needs removal assuming you can without reformatting the machine that is.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Curtis Golightly" <curtis.golightly@outlook.com>
To: <nvda@nvda.groups.io>
Sent: Thursday, April 25, 2019 1:29 AM
Subject: Re: [nvda] problem with NVDA screen reader


I appreciate the info about configuration not going away when
reinstalled. How would I reset it to default. I don't know who
originally installed this software, but as far as I can tell he has not
modified anything in it.

The OS is Windows 10, Release 1809, using IE11 for his browser. I did
try Edge and it made no difference.

After working on it earlier today and listening to his description of
when it happened I thought it might be due to a conflict with this
months Windows updates. I know they frequent break other applications.


On 4/24/2019 4:52 PM, Jackie wrote:
Curtis, w/all due respect, you don't tell us a lot here, ie, what
version of windows is he using, what version of NVDA is he using, what
browser, has he tried another browser, etc. The other thing is, if
your friend/client messed up something in his NVDA configuration, that
is located in the users roaming folder & doesn't go away simply w/a
reinstall. There is an item in the NVDA menu to revert the
configuration to factory defaults. It's a last resort, though, if he
has settings already saved. NVDA also has a logging facility. The last
log can be viewed by pressing the NVDA modifier key + f1. You can view
these yourself or send 1 to the list if you feel stuck. Also, another
thing to try is to see if your friend has any addons installed, &
disable them if so. That applies both to NVDA itself as well as to the
browser.

You're a technician; therefore, you know how to troubleshoot. Screen
readers are a bit of a different kettle of fish, perhaps, but
troubleshooting them is similar to troubleshooting other pieces of
software. You're not as over your head as you think. There are a lot
of nice folks on here who are ready to help if at all possible.

On 4/24/19, Curtis Golightly <curtis.golightly@outlook.com> wrote:
Hello,

I hope you can point me in the right direction. I am a computer repair /
technician who has a client who is loosing his eye sight.

He choose to use NVDA as his screen reader and for several months it has
worked just fine for him. Starting last week it quit reading web pages.
It reads the banner, (top line or two), stops and does nothing or it
repeats it.

My knowledge of screen readers is limited, I do have a couple of other
clients who use Jaws, but I really am in over my head and yet I hate to
leave my friend without somewhere to turn.

He especially enjoys LSU sports website and I tried without success to
get it to read the page.

I tried removing and reinstalling NVDA in case there was some file
corruption or issue with the current profile settings, this did not help.

Any idea how to proceed?

Thanks in advance for your help,

Curtis Golightly







Re: NVDACon 2019 - community survey

Brian's Mail list account <bglists@...>
 

Seems a little odd to have a web form that cannot be used by many peoples favourite browser. I have waterfox and Firefox here but find Chrome difficult. Its me probably but I know of quite a few friends who find the same. I'm not normally involved in the online conference, but just felt I needed to state this about Firefox.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Adriani Botez" <adriani.botez@gmail.com>
To: <nvda@nvda.groups.io>; <nvda-addons@nvda-addons.groups.io>; <nvda-translations@groups.io>; <intl@NVDACon.groups.io>
Cc: <info@nvaccess.org>; "'James Teh'" <jamie@jantrid.net>; "'Daniel Mayr'" <info@danielmayr.at>; "'Pawolleck, Sascha, Landratsamt-Altoetting'" <Sascha.Pawolleck@lra-aoe.de>
Sent: Wednesday, April 24, 2019 5:14 PM
Subject: [nvda] NVDACon 2019 - community survey


Dear all,



as we are preparing this year's NVDACon, our goal this year is to engage the
community in the preparation process more than before. For this purpose we
have created a small survey which should reveal an optimal date for the
conference, convenient for most of us.



In case you intend to participate at the conference, please complete this
survey by chosing the weekend or weekends in august which are most
convenient for you. You can choose more than one option. The conference will
take place during the weekend which has been chosen by most people.



Please take two minutes and access the survey at

https://doodle.com/poll/sd5ubgyrbhibm5bw



To complete the survey, please don't use firefox because the survey is not
completely accessible in that browser.



Feel free to distribute this survey throughout your networks, so we reach as
many people as possible.



We are lloking forward to having you on this year's NVDACon!





Best regards





Adriani Botez

Cochair of NVDACon

NVDA Comunity Conference (NVDACon)

Website: <https://www.nvdacon.org/> https://www.nvdacon.org/

Email: <mailto:info@nvdacon.org> info@nvdacon.org

Teamtalk server: tt://nvdacon.org/?tcpport=10333&udpport=10333








Re: problem with NVDA screen reader

Richard Wells
 

Could run com registration tool fix resolve this situation? Even if it
doesn't help, could it hurt?

On 4/24/2019 4:40 PM, Ian Westerland wrote:


Hello Curtis.  NVDA might not be the problem.  Experience tells me
that when things suddenly go wrong with web browsing, check recent
updates of the web browser being used and, if possible, remove the
updates back to the version that last worked.

There are others on the list vastly more experienced and qualified
than I am, but at least my suggestion is a starting point that has
worked successfully for me.

Ian Westerland




On 4/25/2019 7:28 AM, Curtis Golightly wrote:
    Hello,

I hope you can point me in the right direction. I am a computer repair /
technician who has a client who is loosing his eye sight.

He choose to use NVDA as his screen reader and for several months it has
worked just fine for him. Starting last week it quit reading web pages.
It reads the banner, (top line or two), stops and does nothing or it
repeats it.

My knowledge of screen readers is limited, I do have a couple of other
clients who use Jaws, but I really am in over my head and yet I hate to
leave my friend without somewhere to turn.

He especially enjoys LSU sports website and  I tried without success to
get it to read the page.

I tried removing and reinstalling NVDA in case there was some file
corruption or issue with the current profile settings, this did not
help.

Any idea  how to proceed?

Thanks in  advance for your help,

Curtis Golightly





Re: problem with NVDA screen reader

Jackie
 

Part of the problem is that Internet Explorer is essentially dead, &
Edge is still pretty iffy regarding accessibility.

Would your friend be willing to try Firefox or Chrome? I myself
personally like Firefox, but that's just moi. The truth is that the
commands from browser to browser used to differ for screen reader
users, thus resulting in having to learn new commands for each browser
you wished to use, but screenreaders have standardized a good bit over
the past few years, so that's no longer a consideration, in case
that's a fear of his.

Could you perhaps also please consider providing a link to the page
he's having trouble with, Curtis?

On 4/24/19, Chris Shook <chris0309@sero.email> wrote:
Coming in a little late on this one, but what synthesizer are you using?



--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
wp4newbs-request@freelists.org with 'subscribe' in the Subject field OR by
visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brighter-vision.com & www.mysitesbeenhacked.com


Re: image describer addon error?

 

Josh,

             It was announced as a "work in progress" and since that was not at all long ago, I'd consider it an experimental add-on that's in late alpha or early beta testing stage.  The developer is named, Oliver Edholm, and he posted the following:  

To contact the creator send an email to oliver.edholm@...

I am sure he would appreciate the feedback and opportunity to figure out what's going on.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: problem with NVDA screen reader

Chris Shook
 

Coming in a little late on this one, but what synthesizer are you using?


Re: problem with NVDA screen reader

Gene
 

Let's not neglect very simple questions that might be so obvious they aren't asked.  Your description says it reads the first line or two, then stops or repeats.  But can the person move down the page using the down arrow key or can he use the read to end command to cause reading to continue? 
 
What Windows update are you describing?  A full upgrade or the usual security and stability updates?  I don't recall if you said you reinstalled NVDA but if a full update occurred and the problem occurred immediately after the update, uninstalling and reinstalling the screen-reader would be the first thing I would try after the usual reboot.
 
Gene

Sent: Wednesday, April 24, 2019 7:29 PM
Subject: Re: [nvda] problem with NVDA screen reader

I appreciate the info about configuration not going away when
reinstalled. How would I reset it to default. I don't know who
originally installed this software, but as far as I can  tell he has not
modified anything in it.

The OS is Windows 10, Release 1809, using IE11 for his browser. I did
try Edge and it made no difference.

After working on it earlier today and listening to his description of
when it happened I thought it might be due to a conflict with this
months Windows updates. I know they frequent break other applications.


On 4/24/2019 4:52 PM, Jackie wrote:
> Curtis, w/all due respect, you don't tell us a lot here, ie, what
> version of windows is he using, what version of NVDA is he using, what
> browser, has he tried another browser, etc. The other thing is, if
> your friend/client messed up something in his NVDA configuration, that
> is located in the users roaming folder & doesn't go away simply w/a
> reinstall. There is an item in the NVDA menu to revert the
> configuration to factory defaults. It's a last resort, though, if he
> has settings already saved. NVDA also has a logging facility. The last
> log can be viewed by pressing the NVDA modifier key + f1. You can view
> these yourself or send 1 to the list if you feel stuck. Also, another
> thing to try is to see if your friend has any addons installed, &
> disable them if so. That applies both to NVDA itself as well as to the
> browser.
>
> You're a technician; therefore, you know how to troubleshoot. Screen
> readers are a bit of a different kettle of fish, perhaps, but
> troubleshooting them is similar to troubleshooting other pieces of
> software. You're not as over your head as you think. There are a lot
> of nice folks on here who are ready to help if at all possible.
>
> On 4/24/19, Curtis Golightly <curtis.golightly@...> wrote:
>>     Hello,
>>
>> I hope you can point me in the right direction. I am a computer repair /
>> technician who has a client who is loosing his eye sight.
>>
>> He choose to use NVDA as his screen reader and for several months it has
>> worked just fine for him. Starting last week it quit reading web pages.
>> It reads the banner, (top line or two), stops and does nothing or it
>> repeats it.
>>
>> My knowledge of screen readers is limited, I do have a couple of other
>> clients who use Jaws, but I really am in over my head and yet I hate to
>> leave my friend without somewhere to turn.
>>
>> He especially enjoys LSU sports website and  I tried without success to
>> get it to read the page.
>>
>> I tried removing and reinstalling NVDA in case there was some file
>> corruption or issue with the current profile settings, this did not help.
>>
>> Any idea  how to proceed?
>>
>> Thanks in  advance for your help,
>>
>> Curtis Golightly
>>
>>
>>
>>
>>
>>
>




image describer addon error?

Josh Kennedy
 

Hi,

The image describer addon just gives a bunch of braille Unicode numbers for image descriptions. That is not helpful, and yes I do have it set to English. Does this addon still need some major work perhaps?

 

Josh

 

 

Sent from Mail for Windows 10

 


Re: problem with NVDA screen reader

Curtis Golightly <curtis.golightly@...>
 

I appreciate the info about configuration not going away when
reinstalled. How would I reset it to default. I don't know who
originally installed this software, but as far as I can  tell he has not
modified anything in it.

The OS is Windows 10, Release 1809, using IE11 for his browser. I did
try Edge and it made no difference.

After working on it earlier today and listening to his description of
when it happened I thought it might be due to a conflict with this
months Windows updates. I know they frequent break other applications.

On 4/24/2019 4:52 PM, Jackie wrote:
Curtis, w/all due respect, you don't tell us a lot here, ie, what
version of windows is he using, what version of NVDA is he using, what
browser, has he tried another browser, etc. The other thing is, if
your friend/client messed up something in his NVDA configuration, that
is located in the users roaming folder & doesn't go away simply w/a
reinstall. There is an item in the NVDA menu to revert the
configuration to factory defaults. It's a last resort, though, if he
has settings already saved. NVDA also has a logging facility. The last
log can be viewed by pressing the NVDA modifier key + f1. You can view
these yourself or send 1 to the list if you feel stuck. Also, another
thing to try is to see if your friend has any addons installed, &
disable them if so. That applies both to NVDA itself as well as to the
browser.

You're a technician; therefore, you know how to troubleshoot. Screen
readers are a bit of a different kettle of fish, perhaps, but
troubleshooting them is similar to troubleshooting other pieces of
software. You're not as over your head as you think. There are a lot
of nice folks on here who are ready to help if at all possible.

On 4/24/19, Curtis Golightly <curtis.golightly@outlook.com> wrote:
  Hello,

I hope you can point me in the right direction. I am a computer repair /
technician who has a client who is loosing his eye sight.

He choose to use NVDA as his screen reader and for several months it has
worked just fine for him. Starting last week it quit reading web pages.
It reads the banner, (top line or two), stops and does nothing or it
repeats it.

My knowledge of screen readers is limited, I do have a couple of other
clients who use Jaws, but I really am in over my head and yet I hate to
leave my friend without somewhere to turn.

He especially enjoys LSU sports website and  I tried without success to
get it to read the page.

I tried removing and reinstalling NVDA in case there was some file
corruption or issue with the current profile settings, this did not help.

Any idea  how to proceed?

Thanks in  advance for your help,

Curtis Golightly






Re: Questions about Browsers and NVDA

Sam Bushman
 

Great points, thank you Brian.

I actually have a listening ear at the company at this point. Not sure how responsive they will be over time but we shall see.

Thanks again,

Sam

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, April 24, 2019 6:09 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Questions about Browsers and NVDA

 

On Wed, Apr 24, 2019 at 08:03 PM, Sam Bushman wrote:

Yes sir, understand. I just tried it in narrator and same results – I think that makes your point.

Also, if you attempt to push this, definitely make a point of the fact that this is eventually going to mean that their web code will probably break, at least in modern browsers.   IE is in its death throes, and has been for some time.   No one that cares about the ongoing viability of their websites/web apps will ignore the fact that using now-ancient IE HTML extensions is a sure way to eventually cause failure.   It's also bad, of course, for accessibility, but you know that this will not be the primary concern, and you have a very solid card to play along with the accessibility card.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: problem with NVDA screen reader

 

I'm not sure whether it'll help somehow, but just thought I'd chime in on this with this piece of information.
There's also an nvda-old.log file which can be accessed going to %appdata%\NVDA, which keep all of the information of the last time NVDA was restarted.

Cheers,
Marcio AKA Starboy

Sent from a galaxy far, far away.

Follow or add me on Facebook

Em 24/04/2019 18:52, Jackie disse:

Curtis, w/all due respect, you don't tell us a lot here, ie, what
version of windows is he using, what version of NVDA is he using, what
browser, has he tried another browser, etc. The other thing is, if
your friend/client messed up something in his NVDA configuration, that
is located in the users roaming folder & doesn't go away simply w/a
reinstall. There is an item in the NVDA menu to revert the
configuration to factory defaults. It's a last resort, though, if he
has settings already saved. NVDA also has a logging facility. The last
log can be viewed by pressing the NVDA modifier key + f1. You can view
these yourself or send 1 to the list if you feel stuck. Also, another
thing to try is to see if your friend has any addons installed, &
disable them if so. That applies both to NVDA itself as well as to the
browser.

You're a technician; therefore, you know how to troubleshoot. Screen
readers are a bit of a different kettle of fish, perhaps, but
troubleshooting them is similar to troubleshooting other pieces of
software. You're not as over your head as you think. There are a lot
of nice folks on here who are ready to help if at all possible.

On 4/24/19, Curtis Golightly <curtis.golightly@...> wrote:
 ?? Hello,

I hope you can point me in the right direction. I am a computer repair /
technician who has a client who is loosing his eye sight.

He choose to use NVDA as his screen reader and for several months it has
worked just fine for him. Starting last week it quit reading web pages.
It reads the banner, (top line or two), stops and does nothing or it
repeats it.

My knowledge of screen readers is limited, I do have a couple of other
clients who use Jaws, but I really am in over my head and yet I hate to
leave my friend without somewhere to turn.

He especially enjoys LSU sports website and?? I tried without success to
get it to read the page.

I tried removing and reinstalling NVDA in case there was some file
corruption or issue with the current profile settings, this did not help.

Any idea?? how to proceed?

Thanks in?? advance for your help,

Curtis Golightly









Re: Questions about Browsers and NVDA

 

On Wed, Apr 24, 2019 at 08:03 PM, Sam Bushman wrote:
Yes sir, understand. I just tried it in narrator and same results – I think that makes your point.
Also, if you attempt to push this, definitely make a point of the fact that this is eventually going to mean that their web code will probably break, at least in modern browsers.   IE is in its death throes, and has been for some time.   No one that cares about the ongoing viability of their websites/web apps will ignore the fact that using now-ancient IE HTML extensions is a sure way to eventually cause failure.   It's also bad, of course, for accessibility, but you know that this will not be the primary concern, and you have a very solid card to play along with the accessibility card.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: Questions about Browsers and NVDA

Sam Bushman
 

Yes sir, understand. I just tried it in narrator and same results – I think that makes your point.

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, April 24, 2019 5:53 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Questions about Browsers and NVDA

 

Sam,

           Getting the same "non-result" in all browsers other than IE strongly suggests to me that the site in question (or at least the part you're trying to work with) was written extensively using IE HTML extensions.   If that's the case, while you may get different results with JAWS, it will probably not be satisfactory, either, particularly if you're using an up-to-date version.

            If that's the case, and the company in question cares about accessibility, they're going to have to review that code and eliminate non-standard HTML extensions.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: Questions about Browsers and NVDA

 

Sam,

           Getting the same "non-result" in all browsers other than IE strongly suggests to me that the site in question (or at least the part you're trying to work with) was written extensively using IE HTML extensions.   If that's the case, while you may get different results with JAWS, it will probably not be satisfactory, either, particularly if you're using an up-to-date version.

            If that's the case, and the company in question cares about accessibility, they're going to have to review that code and eliminate non-standard HTML extensions.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Questions about Browsers and NVDA

Sam Bushman
 

Hi All,

 

Ok, IE works great with both NVDA and other screen reader Jaws. Modern browsers show unlabeled buttons, links and, clickables.

 

Thanks,

Sam

 


Re: Questions about Browsers and NVDA

Sam Bushman
 

>What happens in Firefox or Edge

 

Same thing as Chrome – unlabeled buttons and links. Just says button or link over and over. IE recognizes the links and buttons to be what they truly are. I think the site is quite modern – Facebook timeline runs the bulk of the site. Not sure from a back end coding point of view though.

 

I will load up the dreaded Shark and see what happens.

 

Thanks,

Sam

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, April 24, 2019 5:39 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Questions about Browsers and NVDA

 

Sam,

            What happens in Firefox or Edge?    Also, do you have any idea what the age of that system happens to be?  The latter question is because if the web app is of a certain age, they could have used all sorts of HTML extensions that were exclusive to IE that never made it out to other browsers, and there were a lot of them.  I imagine NVDA will be carrying anything along related to IE that was written during the time when those extensions were still being pushed by Microsoft.

--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: Questions about Browsers and NVDA

 

Sam,

            What happens in Firefox or Edge?    Also, do you have any idea what the age of that system happens to be?  The latter question is because if the web app is of a certain age, they could have used all sorts of HTML extensions that were exclusive to IE that never made it out to other browsers, and there were a lot of them.  I imagine NVDA will be carrying anything along related to IE that was written during the time when those extensions were still being pushed by Microsoft.

--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Re: Questions about Browsers and NVDA

 

Sometimes, different browsers behave in different ways even the website being the same. I find it to be very common nowadays.

I suggest you to use what suits you better. It's?? probably IE, in the case.

Another thing that occurred to me as I was writing this is that said website can be programmed using "old coding" or something like that and that's why IE behaves better with it.

Cheers,
Marcio AKA Starboy

Sent from a galaxy far, far away.

Follow or add me on Facebook

Em 24/04/2019 20:22, Sam Bushman disse:

Hi All,

??

I am working with a system called SpeakAp.com

It???s an intranet for companies. When I am in internet explorer the links are labled and all is well. When I am in chrome nothing is labeled. Any ideas how to solve this?

??

Thanks,

Sam

??



Questions about Browsers and NVDA

Sam Bushman
 

Hi All,

 

I am working with a system called SpeakAp.com

It’s an intranet for companies. When I am in internet explorer the links are labled and all is well. When I am in chrome nothing is labeled. Any ideas how to solve this?

 

Thanks,

Sam

 


locked Re: OT: A program to make BARD files Braille-display friendly

 

And, now, this topic is locked.

I agree that the original poster did show some discretion in asking for replies off-list, which could easily have been made using the "Reply to Sender" link at the end of individual messages or entries in the digest for a topic.

I then respectfully asked that the topic be taken elsewhere, whether that were to be the Chat Subgroup or elsewhere.

Then a follow-up, after that request, is made over a day later, and if the person making the reply had read the topic in its entirety first they should not have ever done so.

Then the list owner makes clear this is off-topic.

Then we have another member explaining the probable motive of the original poster, even after two "this is off-topic, please stop" messages have been posted.

There is a very good reason that this guideline was included in those sent out for the NVDA Group Reboot:
Using threaded or conversation view in their respective e-mail client programs and reading through the entirety of a thread before replying.  It gets you completely up to speed and avoids a lot of repetition.  If you choose not to use threaded/conversation view, please take the time to read through all messages from the group that are in your inbox prior to adding any reply to the group.  It’s the only way you can be sure you’re up to speed on any topic when not using threaded/conversation view.

It is basic list etiquette to read through an entire topic before posting additions to it, and to respect requests from the group moderator and group owner to end the discussion.  But when that etiquette is not followed, I will follow through on my earlier statement that I will lock topics, as I'm now doing on this one.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey