Date   

Re: firefox crash with NVDA 2018.3

Brian's Mail list account <bglists@...>
 

Yes this also gels with my feelings about people not knowing about the beta testing or not doing any, so never see the issue till the main update. What is needed is a post encouraging more people to try the code while its being developed, even as a portable version, so they still have their installed copy.That way a lot more feedback could be gotten and the other reason why it might have not been spotted is the generally unfriendly nature of the reporting system and the fact that there is nobody who actually feeds back in the list if a gather problem has been confirmed to keep people alerted of what the state of play is.
Brian

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----- Original Message -----
From: "Gene" <gsasner@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 6:28 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Quentin and all

Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report that it works properly? I suspect this is a general problem with that combination but that since the number of people using that combination is rather small and since the update has been out for only about a day, we haven't gotten many reports, at least yet.

Gene
----- Original Message -----

From: Jim Pipczak
Sent: Tuesday, September 18, 2018 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Q,



I have a 32 bit version of Windows 10 and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.



Thanks,

Jim







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3



Hi Mary,



No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox. Interested to hear if you do have any issues though.



Regards

Quentin.



On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@comcast.net> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@gmail.com> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox. The crash reporter screen came up and I tried to start a new session without result. I have reverted to NVDA 2018.1.1 and firefox loads normally. It also does when running NVDA 2018.2 which I was running before. I have the installation file of the former version on my laptop so used that. I noticed someone else having issues with firefox with NVDA 2018.3. Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>










--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@visionaustralia.org
www.visionaustralia.org







The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.


Re: Urgent! Rolling back an update or obtaining the older installation file?

Gene
 

You should back up bookmarks, just as with anything else you don't want to lose.  Do you know how to do that in Firefox?
 
Gene

----- Original Message -----
Sent: Wednesday, September 19, 2018 1:53 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older installation file?

I think I will have to find the 64 bit version of firefox then, as the 32
bit one on my 64 bit machine has never worked correctly since version52 esr.
I just reinstalled that and it works, however its lost all the bookmarks on
doing this bah humbug.
 Brian

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Sent via blueyonder.
Please address personal E-mail to:-
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----- Original Message -----
From: "Kwork" <istherelife@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 1:21 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older
installation file?


> Quentin, if you didn't see it, Ann just said that she was running 32-bit
> Firefox on a 32-bit machine.
>
> Seems that 32-bit Firefox is now having a negative effect on both 32-bit
> and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a
> 64-bit Firefox with a 64-bit Windows 10, am not having said problems.
>
> Travis
>
>
> On 9/18/2018 5:04 PM, Quentin Christensen wrote:
>> Hi Ann,
>>
>> As others have suggested, if you are using a 32-bit version of Firefox
>> on a 64-bit version of Windows, that could be the problem, in which
>> case the solution is to use the 64-bit version of Firefox.
>>
>> The other thing is to make sure you have restarted the computer since
>> installing NVDA, as restarting fixes a lot of issues like this we see
>> when people have updated but not yet restarted.
>>
>> Also, if you restart NVDA with add-ons disabled (NVDA+Q then down
>> arrow to that option and enter) it might indicate whether the issue is
>> in NVDA or an add-on. It is also worth checking to see if there are
>> new versions of any of your add-ons.
>>
>> Finally, if you could send me a copy of your log, I can have a look
>> and try and ascertain what the issue is so we can fix it.
>>
>> Kind regards
>>
>> Quentin.
>>
>>
>>
>> On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@...
>> <mailto:tate886@...>> wrote:
>>
>>     -Hi folks,
>>
>>
>>     This is the first time I have been utterly disappointed with an NVDA
>>     update. Is there a way to roll back an NVDA update to the earlier
>>     version? I cannot use Firefox at all with the newest NVDA, and
>>     this is
>>     totally unacceptable. It won't even work with Internet Explorer. I
>>     thought I Had an old version of the screen reader installed saved,
>>     but
>>     apparently not or I have lost it with my recent computer troubles.
>>
>>
>>     In fact, if someone could send me the install file for 2018.2, I'd
>>     appreciate it, since it appears I can no longer browse the
>>     internet at
>>     all. With neither of my browsers working with this new version, I
>>     can't
>>     even download chrome.
>>
>>
>>     Thanks,
>>
>>     ~Ann
>>
>>
>>
>>
>>
>>
>> --
>> Quentin Christensen
>> Training and Support Manager
>>
>> Official NVDA Training modules and expert certification now available:
>> http://www.nvaccess.org/shop/
>>
>> www.nvaccess.org <http://www.nvaccess.org/>
>> Facebook: http://www.facebook.com/NVAccess
>> Twitter: @NVAccess
>>
>
>
>
>




Re: firefox crash with NVDA 2018.3

Brian's Mail list account <bglists@...>
 

Hmm, If its the number of bits then I'd suspect some kind of over run of a counter which might well be expecting 64 bit maths and hence misidentifying a number causing the effects depending on where it is located.

Strange effects indeed and also for me, I also need to try 64 bit version of firefox, anyone care to post a download link to that version as when I update the 52esr, I get 60 esr which is still 32 bit and hence fails completely to work on my windows 7 machine.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
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----- Original Message -----
From: "ann" <tate886@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:51 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi,


I also had major issues with the newest NVDA and Firefox.


I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.


But, after reverting back to the previous version of NVDA, this never occurs, not once.


~Ann




firefox crash with NVDA 2018.3
From: Clive Pallett
Date: Tue, 18 Sep 2018 18:55:52 EDT
Hello everyone,
I updated NVDA to 2018.3 and tried to launch firefox. The crash reporter screen came up and I tried to start a new session without result. I have reverted to NVDA 2018.1.1 and firefox loads normally. It also does when running NVDA 2018.2 which I was running before. I have the installation file of the former version on my laptop so used that. I noticed someone else having issues with firefox with NVDA 2018.3. Is this a problem with firefox or with NVDA?
I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
Best wishes,
Clive Pallett


Re: Urgent! Rolling back an update or obtaining the older installation file?

Brian's Mail list account <bglists@...>
 

I think I will have to find the 64 bit version of firefox then, as the 32 bit one on my 64 bit machine has never worked correctly since version52 esr. I just reinstalled that and it works, however its lost all the bookmarks on doing this bah humbug.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Kwork" <istherelife@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 1:21 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older installation file?


Quentin, if you didn't see it, Ann just said that she was running 32-bit
Firefox on a 32-bit machine.

Seems that 32-bit Firefox is now having a negative effect on both 32-bit
and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a
64-bit Firefox with a 64-bit Windows 10, am not having said problems.

Travis


On 9/18/2018 5:04 PM, Quentin Christensen wrote:
Hi Ann,

As others have suggested, if you are using a 32-bit version of Firefox
on a 64-bit version of Windows, that could be the problem, in which
case the solution is to use the 64-bit version of Firefox.

The other thing is to make sure you have restarted the computer since
installing NVDA, as restarting fixes a lot of issues like this we see
when people have updated but not yet restarted.

Also, if you restart NVDA with add-ons disabled (NVDA+Q then down
arrow to that option and enter) it might indicate whether the issue is
in NVDA or an add-on. It is also worth checking to see if there are
new versions of any of your add-ons.

Finally, if you could send me a copy of your log, I can have a look
and try and ascertain what the issue is so we can fix it.

Kind regards

Quentin.



On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@gmail.com
<mailto:tate886@gmail.com>> wrote:

-Hi folks,


This is the first time I have been utterly disappointed with an NVDA
update. Is there a way to roll back an NVDA update to the earlier
version? I cannot use Firefox at all with the newest NVDA, and
this is
totally unacceptable. It won't even work with Internet Explorer. I
thought I Had an old version of the screen reader installed saved,
but
apparently not or I have lost it with my recent computer troubles.


In fact, if someone could send me the install file for 2018.2, I'd
appreciate it, since it appears I can no longer browse the
internet at
all. With neither of my browsers working with this new version, I
can't
even download chrome.


Thanks,

~Ann






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org <http://www.nvaccess.org/>;
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: NVDA 2018.3 released

abdul muhamin
 

I tried it and its working well. Big thanks to joseph

 

Regards,

Abdulmuhamin,

Chief content officer at

Blind Help Project

Contact me

On Facebook

On Whats app

Or

On Skype

Follow me

On twitter

 

 

From: Inam Uddin via Groups.Io
Sent: Tuesday, September 18, 2018 10:37 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3 released

 

Will it be working in NVDA 2018.3?

With regards from Inamuddin with the Skype ID:

Charlsdarwin1

 

 

It is nice to be important but it is more important to be nice!

You can contact me via gmail:

Inamuddin09@...

Outlook:

Inam092@...

Yahoo:

Inamuddin2010@...

AOL:

Charlsdarwin1969@...

Talk with me on Skype:

Charlsdarwin1

Follow me on my twitter ID:

www.twitter.com/charlsdarwin1

Call me on my cell no.:

+92-334-3348409                                             

 

 

From: Richard Wells
Sent: Wednesday, September 19, 2018 6:35 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3 released

 

Joseph gave us a modification which I saved to Dropbox. Here it is: https://www.dropbox.com/s/3hk37slorff63rz/remote-2.1wxPy4.nvda-addon?dl=1

 

On 9/18/2018 5:16 AM, vlad.ciotescu@... wrote:

hello.
well, i already updated and i don't know where can i get the NVDA remote support for this version. i've heard that there is one around which is not on the NVDA remote website

 

 

 


Re: firefox crash with NVDA 2018.3

Gene
 

Quentin and all
 
Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report that it works properly?  I suspect this is a general problem with that combination but that since the number of people using that combination is rather small and since the update has been out for only about a day, we haven't gotten many reports, at least yet. 
 
Gene

----- Original Message -----
Sent: Tuesday, September 18, 2018 10:00 PM
Subject: Re: [nvda] firefox crash with NVDA 2018.3

Hi Q,

 

I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.

 

Thanks,

Jim

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org

Vision Australia. Blindness. Low Vision.  Opportunity. - logo

Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo  

The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.


Re: StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #addonrelease

 

Hi,

Regarding Windows 10 App Essentials update error: figured out the root cause (pilot build eligibility was still being checked); I’ll release 18.09.2A to correct this problem.

Cheers,

Joseph

 

From: joseph.lee22590@... <joseph.lee22590@...>
Sent: Tuesday, September 18, 2018 12:29 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>; 'nvda-addons@nvda-addons.groups.io' <nvda-addons@nvda-addons.groups.io>
Subject: RE: [nvda] StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #AddonRelease

 

Hi,

Correction: for SPL Studio, version should be 18.09.2-lts.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Tuesday, September 18, 2018 12:27 PM
To: nvda-addons@nvda-addons.groups.io
Subject: [nvda] StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #AddonRelease

 

Hi all,

 

StationPlaylist Studio and Windows 10 App Essentials 18.09.2 is now available. Both versions come with mitigations for update channel selection:

 

  • StationPlaylist Studio 18.09.9: this is the update channel locking update. If you are using 18.09.1 and prefer to stay on stable builds, please do NOT install 18.09.2, as the update channel will be switched to longterm after installing it.
  • Windows 10 App Essentials: a bug regarding update checks reported by a user should be no more (more on that below).

 

Regarding Windows 10 App Essentials: the bug in question may have been caused by the fact that users might be running really old pilot snapshots (subsequently confirmed by me). I did say numerous times that update checks from old pilot builds will end in September, but apparently this warning was missed by a few. I’ll say it again (and one last time): no more pilot snapshot builds (unless things change later in future). Thus if you find that update check isn’t working for you from the add--on itself, check which add-on version you’ve got, and if you have a pilot snapshot, switch to stable channel for now.

 

Speaking of channels and update checks: the above notice does not apply if you are using Add-on Updater to check for Windows 10 App Essentials development snapshots. This capability will be extended to everyone on Thursday, including for those on stable channel.

Cheers,

Joseph


Re: firefox crash with NVDA 2018.3

Quentin Christensen
 

Hi Jim,

Thanks for the update.  It looks like there definitely is something going on.  Just to double check that you have rebooted since last night, and have you tried restarting NVDA with addons disabled?

One suggestion that someone had was to try "refreshing" firefox: 

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

They were using a 64-bit version but it could be worth trying still.

Failing all that, if you could go to about:crashes in Firefox and get me a crash ID , and possibly an NVDA log, I can keep investigating.

Quentin.

On Wed, Sep 19, 2018 at 2:33 PM Jim Pipczak <jim.pipczak@...> wrote:

Hi Q,

 

I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.

 

Thanks,

Jim

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org

Vision Australia. Blindness. Low Vision.  Opportunity. - logo

Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo  

The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: NVDA 2018.3rc1 espeak problem with Russian language.

Quentin Christensen
 

Hi Alexander,

Although I'm not a Russian speaker myself, can you give me a couple of examples of words or phrases that demonstrate the problem that I can take back please?

Kind regards

Quentin.


On Tue, Sep 18, 2018 at 8:06 PM Александр Епанешников <aarnaarn2@...> wrote:
hello, unfortunately this ishue is not fixed in the new release. I wanted to ask what I can doto fix it?



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Urgent! Rolling back an update or obtaining the older installation file?

Annette Moore
 

I am also running Windows 10 1803, NVDA 2018.3, 64-bit machine and 64-bit firefox. I think it said 62, if I'm not mistaken, and I'm not having any issues here. In fact, perhaps it's just me, but if anything, Firefox actually seems to launch even a bit quicker with the latest update of NVDA than it did previously. that could just be my imagination, though. LOL!


On 9/18/2018 7:21 PM, Kwork wrote:

Quentin, if you didn't see it, Ann just said that she was running 32-bit Firefox on a 32-bit machine.

Seems that 32-bit Firefox is now having a negative effect on both 32-bit and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a 64-bit Firefox with a 64-bit Windows 10, am not having said problems.

Travis


On 9/18/2018 5:04 PM, Quentin Christensen wrote:
Hi Ann,

As others have suggested, if you are using a 32-bit version of Firefox on a 64-bit version of Windows, that could be the problem, in which case the solution is to use the 64-bit version of Firefox.

The other thing is to make sure you have restarted the computer since installing NVDA, as restarting fixes a lot of issues like this we see when people have updated but not yet restarted.

Also, if you restart NVDA with add-ons disabled (NVDA+Q then down arrow to that option and enter) it might indicate whether the issue is in NVDA or an add-on.  It is also worth checking to see if there are new versions of any of your add-ons.

Finally, if you could send me a copy of your log, I can have a look and try and ascertain what the issue is so we can fix it.

Kind regards

Quentin.



On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@...> wrote:
-Hi folks,


This is the first time I have been utterly disappointed with an NVDA
update. Is there a way to roll back an NVDA update to the earlier
version? I cannot use Firefox at all with the newest NVDA, and this is
totally unacceptable.  It won't even work with Internet Explorer. I
thought I Had an old version of the screen reader installed saved, but
apparently not or I have lost it with my recent computer troubles.


In fact, if someone could send me the install file for 2018.2, I'd
appreciate it, since it appears I can no longer browse the internet at
all. With neither of my browsers working with this new version, I can't
even download chrome.


Thanks,

~Ann






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 



Re: firefox crash with NVDA 2018.3

Jim Pipczak
 

Hi Q,

 

I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.

 

Thanks,

Jim

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
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Re: NVDA 2018.3 released

Inam Uddin
 

Will it be working in NVDA 2018.3?

With regards from Inamuddin with the Skype ID:

Charlsdarwin1

 

 

It is nice to be important but it is more important to be nice!

You can contact me via gmail:

Inamuddin09@...

Outlook:

Inam092@...

Yahoo:

Inamuddin2010@...

AOL:

Charlsdarwin1969@...

Talk with me on Skype:

Charlsdarwin1

Follow me on my twitter ID:

www.twitter.com/charlsdarwin1

Call me on my cell no.:

+92-334-3348409                                             

 

 

From: Richard Wells
Sent: Wednesday, September 19, 2018 6:35 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3 released

 

Joseph gave us a modification which I saved to Dropbox. Here it is: https://www.dropbox.com/s/3hk37slorff63rz/remote-2.1wxPy4.nvda-addon?dl=1

 

On 9/18/2018 5:16 AM, vlad.ciotescu@... wrote:

hello.
well, i already updated and i don't know where can i get the NVDA remote support for this version. i've heard that there is one around which is not on the NVDA remote website

 

 


Re: Update On Firefox Crashing Issue

 

There is a 32-bit version of Windows 10.

The Refresh Firefox page is another one of those that uses design principles that make me want to tear my hair out.  There is what appears to be a "Refresh Firefox" button that the text itself identifies as a button, but it's not actually a button, it's a link, and that link is this:

                        https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#

However, you cannot go directly to that link and have the Refresh Firefox Dialog show up, you must be on the Refresh Firefox page itself, first:

                         https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#firefox:win10:fx62 

The only way I can get this "button/link" to activate under NVDA is to use an NVDA search on "Refresh Firefox" until I am on the control, which gets announced as a link, then activating it.   After that, a conventional dialog box comes up.

It mystifies me why the idiotic practice of masking one webpage object as another is considered a good thing.  You can't tell me this button, which isn't a button really, could not actually be a button.  WYSIWYG should apply in a medium that's visual, and where you are likely to tell a screen reader user to search for the object type the thing appears to be!
--

Brian - Windows 10 Home, 64-Bit, Version 1803, Build 17134  

    The psychology of adultery has been falsified by conventional morals, which assume, in monogamous countries, that attraction to one person cannot co-exist with a serious affection for another.  Everybody knows that this is untrue. . .

           ~ Bertrand Russell

 

 


Questions about NVDA 2018.3 emoji support.

John Isige
 

So I was playing around with emojis, and I've noticed that some of them aren't read, and some of them are read twice. To reproduce, go into the emoji panel, I'm hitting Windows-; (semicolon) in case that matters, and tab to people. I land on "woman, 1 of 175". Arrowing right I hear "woman, man, 3 of 175, girl", and so on. Now arrow back to the left until you get to woman. Hit the down arrow, and you'll get "older woman". Keep arrowing right until you hear "12 of 175". If you arrow right two times, each time you hear "man with turban" and the rising tone of a question mark. I'm pretty sure that later in the list there are three of the same thing in a row at least.


I don't know where the emoji naming comes from, if they're specified in NVDA source or they're drawing on something internal to Windows or what, but I thought I'd mention it. Incidentally, Narrator reads this just fine, I think 3 of 175 is a girl, 12 is a prince, the two things that show up as "man with turban" are a woman and a man wearing a turban, respectively, and so on. Narrator's kind of slow, if I arrow too fast I get duplicated names instead of new ones, but I don't think that's what's going on with NVDA. My other question was whether NVDA reads emojis now, the answer is yes if you read by line but not by character apparently, because I just added and deleted some from this email. So that's that solved I guess.


Sorry I didn't point this out in the RC phase, things have been crazy around here and I didn't really get a chance to do much with them other than run them and see that they didn't break anything.


Re: Update On Firefox Crashing Issue

JM Casey <crystallogic@...>
 

I refreshed Firefox over the weekend to see if it would solve my own issue (still seems like a JAWS problem on my end and not an NVDA one). It didn't. However you can definitely do this refresh from within the options screen. Can't remember exactly where it's found; it's in there somewhere though.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi
Sent: September 18, 2018 9:58 PM
To: NVDA Official Group <nvda@groups.io>
Subject: [nvda] Update On Firefox Crashing Issue

Hi Group,


I am now running the Firefox 64 bit version of Firefox on my 64 bit Windows 10 system. (Is there a 32 bit version of Windows 10?) In any case, I was still getting periodic crashes and lock ups. I did a Firefox refresh. This is supposed to return Firefox and any add ons to their default state. According to an article on Firefox support, you are supposed to be able to do this somehow from the help/about screen. I did not see it there. Maybe its hidden from screen reader access somehow. In any case, you will have a link to doing this on the following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in
Firefox 62 64 bit and I am even hearing many audio streamd and other audio/video files. Something still doesn't seem right. It's a bit slower than it was with NVDA 2018.2 and somehow (as Commander Scott used to say on the original Star Trek series: 'Ay Captain, something doesn't feel right about the ship.) I can't quite put my finger on it, but pages load slower and arrow key navigation seems sluggish at times just a bit and on other more cluttered pages somewhat more. I am guessing, but I wonder if somehow, when the accessibility feature of Firefox is allowed under tools/options/privacy and security, that in some way, some installations of NVDA can subtly change some DLL files or other related files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Update On Firefox Crashing Issue

Quentin Christensen
 

Thanks Ron,

That's a good update.

On Wed, Sep 19, 2018 at 11:59 AM Ron Canazzi <aa2vm@...> wrote:
Hi Group,


I  am now running the Firefox 64 bit version of Firefox on my 64 bit
Windows 10 system.  (Is there a 32 bit version of Windows 10?)  In any
case, I was still getting periodic crashes and lock ups.  I did a
Firefox refresh.  This is supposed to return Firefox and any add ons to
their default state.  According to an article on Firefox support, you
are supposed to be able to do this somehow from the help/about screen. 
I did not see it there.  Maybe its hidden from screen reader access
somehow.  In any case, you will have a link to doing this on the
following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in
Firefox 62 64 bit and I am even hearing many audio streamd and other
audio/video files.  Something still doesn't seem right. It's a bit
slower than it was with NVDA 2018.2 and somehow (as Commander Scott used
to say on the original Star Trek series: 'Ay Captain, something doesn't
feel right about the ship.)  I can't quite put my finger on it, but
pages load slower and arrow key navigation seems sluggish at times just
a bit and on other more cluttered pages somewhat more.  I am guessing,
but I wonder if somehow, when the accessibility feature of Firefox is
allowed under tools/options/privacy and security, that in some way, some
installations of NVDA can subtly change some DLL files or other related
files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Could not find remote addons under Tools

Richard Wells
 

This does work. I am using it with NVDA 2018.3 as of this writing. I tested it to make sure connection was successful. It communicates with NVDARemote.com just fine.

On 9/18/2018 8:51 PM, René Linke wrote:
Hi,

here's a patched version of this add-on.
Joseph Lee made a patch awhile ago.
This works with NVDA 2018.3.

https://www.josephsl.net/files/nvdaaddons/remote-2.1wxPy4-1807.nvda-addon

René



Update On Firefox Crashing Issue

Ron Canazzi
 

Hi Group,


I  am now running the Firefox 64 bit version of Firefox on my 64 bit Windows 10 system.  (Is there a 32 bit version of Windows 10?)  In any case, I was still getting periodic crashes and lock ups.  I did a Firefox refresh.  This is supposed to return Firefox and any add ons to their default state.  According to an article on Firefox support, you are supposed to be able to do this somehow from the help/about screen.  I did not see it there.  Maybe its hidden from screen reader access somehow.  In any case, you will have a link to doing this on the following page.

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings


Find the refresh Firefox link and follow the prompts.


This has created much more stability in
Firefox 62 64 bit and I am even hearing many audio streamd and other audio/video files.  Something still doesn't seem right. It's a bit slower than it was with NVDA 2018.2 and somehow (as Commander Scott used to say on the original Star Trek series: 'Ay Captain, something doesn't feel right about the ship.)  I can't quite put my finger on it, but pages load slower and arrow key navigation seems sluggish at times just a bit and on other more cluttered pages somewhat more.  I am guessing, but I wonder if somehow, when the accessibility feature of Firefox is allowed under tools/options/privacy and security, that in some way, some installations of NVDA can subtly change some DLL files or other related files within Firefox itself.


This is the current status: usable, but not totally satisfactory.


--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"


Re: Could not find remote addons under Tools

René Linke <rene.linke@...>
 

Hi,

here's a patched version of this add-on.
Joseph Lee made a patch awhile ago.
This works with NVDA 2018.3.

https://www.josephsl.net/files/nvdaaddons/remote-2.1wxPy4-1807.nvda-addon

René


Re: NVDA 2018.3 released

Richard Wells
 

Joseph gave us a modification which I saved to Dropbox. Here it is: https://www.dropbox.com/s/3hk37slorff63rz/remote-2.1wxPy4.nvda-addon?dl=1


On 9/18/2018 5:16 AM, vlad.ciotescu@... wrote:
hello.
well, i already updated and i don't know where can i get the NVDA remote support for this version. i've heard that there is one around which is not on the NVDA remote website