Date   

Hi what is this missing file?

Brian's Mail list account <bglists@...>
 

Whatever it is it crashed nvda just now cos its not there.
The program can't start because oehook.dll is missing from your computer. Try reinstalling the program to fix this problem.


The program was the webbie pdf reader save option on the menu with a document open.
All speech stopped on the installed latest version andI had to force boot a different portable version to get to know what was actually going on.
Should I be worried about this file not being there?
Brian
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Re: firefox crash with NVDA 2018.3

Quentin Christensen
 

Are you using 32-bit Windows or 64-bit, and 32 or 64-bit Firefox?  If you are using 64-bit Windows, then switch to the 64-bit version of Firefox.  There do seem to be issues with 32-bit Firefox though.


On Wed, Sep 19, 2018 at 6:18 PM Heaven Botma <heaven@...> wrote:
Dear List

It is definitely an issue between the new version of NVDA and the new version of FireFox.  I installed an older version of NVDA, and FireFox works perfectly again.

Kind regards



Heaven Botma
Programme Co-ordinator | Program Koördineerder
20 Adderley Street, Worcester
T 023 348 7616 F 086 415 6835
www.innovationfortheblind.org

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian's Mail list account via Groups.Io
Sent: Wednesday, 19 September 2018 09:07
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

Yes this also gels with my feelings about people not knowing about the beta testing or not doing any, so never see the issue till the main update. What is needed is a post encouraging more people to try the code while its being developed, even as a portable version, so they still have their installed copy.That way a lot more feedback could be gotten and the other reason why it might have not been spotted is the generally unfriendly nature of the reporting system and the  fact that there is nobody who actually feeds back in the list if a gather problem has been confirmed to keep people alerted of what the state of play is.
 Brian

bglists@...
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----- Original Message -----
From: "Gene" <gsasner@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 6:28 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Quentin and all

Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report
that it works properly?  I suspect this is a general problem with that
combination but that since the number of people using that combination is
rather small and since the update has been out for only about a day, we
haven't gotten many reports, at least yet.

Gene
----- Original Message -----

From: Jim Pipczak
Sent: Tuesday, September 18, 2018 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Q,



I have a 32 bit version of Windows 10  and using the latest Firefox that I
upgraded last night. The 18.3 version of NVDA does indeed crash every time.



Thanks,

Jim







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin
Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3



Hi Mary,



No, all feedback is good, and indeed it does indicate what I suspected -
there likely is some kind of issue at play, but it isn't affecting EVERYONE
who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear
if you do have any issues though.



Regards

Quentin.



On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

  I think I’m going to muddy the waters. I also have the 32-bit version of
Firefox, and I just upgraded to the newest NVDA. I am running the latest
stable windows, which I think is 1803? And sure enough, after installing
NVDA, I had Firefox already open. When I altered to it, I got a crash.
However, when I started fire fox again, it worked fine and has continued to
do so. It’s only been a couple of webpages. And I still need to reboot the
computer after the installation of  nvDA. But it’s interesting that aside
from the initial single crash, it worked.
  Mary
  > On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
  >
  > Hi,
  >
  >
  > I also had major issues with the newest NVDA and Firefox.
  >
  >
  > I am running a 32 bit Firefox, latest version, on the 32 bit version of
windows 10. Firefox crashes each time it's launched.
  >
  >
  > But, after reverting back to the previous version of NVDA, this never
occurs, not once.
  >
  >
  > ~Ann
  >
  >
  >
  >
  >> firefox crash with NVDA 2018.3
  >> From: Clive Pallett
  >> Date: Tue, 18 Sep 2018 18:55:52 EDT
  >> Hello everyone,
  >> I updated NVDA to 2018.3 and tried to launch firefox.  The crash
reporter screen came up and I tried to start a new session without result.
I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does
when running NVDA 2018.2 which I was running before.  I have the
installation file of the former version on my laptop so used that.  I
noticed someone else having issues with firefox with NVDA 2018.3.  Is this a
problem with firefox or with NVDA?
  >> I will continue with NVDA 2018.1.1 until I can download the latest
version and hope the issue with firefox is sorted.
  >> Best wishes,
  >> Clive Pallett
  >
  >
  >
  >










--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org







The history, culture, diversity and value of all Aboriginal and Torres
Strait Islander peoples are recognised, acknowledged and respected.
















--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: firefox crash with NVDA 2018.3

Heaven Botma <heaven@...>
 

Dear List

It is definitely an issue between the new version of NVDA and the new version of FireFox. I installed an older version of NVDA, and FireFox works perfectly again.

Kind regards



Heaven Botma
Programme Co-ordinator | Program Koördineerder
20 Adderley Street, Worcester
T 023 348 7616 F 086 415 6835
www.innovationfortheblind.org

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian's Mail list account via Groups.Io
Sent: Wednesday, 19 September 2018 09:07
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

Yes this also gels with my feelings about people not knowing about the beta testing or not doing any, so never see the issue till the main update. What is needed is a post encouraging more people to try the code while its being developed, even as a portable version, so they still have their installed copy.That way a lot more feedback could be gotten and the other reason why it might have not been spotted is the generally unfriendly nature of the reporting system and the fact that there is nobody who actually feeds back in the list if a gather problem has been confirmed to keep people alerted of what the state of play is.
Brian

bglists@blueyonder.co.uk
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Please address personal E-mail to:-
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----- Original Message -----
From: "Gene" <gsasner@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 6:28 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Quentin and all

Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report
that it works properly? I suspect this is a general problem with that
combination but that since the number of people using that combination is
rather small and since the update has been out for only about a day, we
haven't gotten many reports, at least yet.

Gene
----- Original Message -----

From: Jim Pipczak
Sent: Tuesday, September 18, 2018 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Q,



I have a 32 bit version of Windows 10 and using the latest Firefox that I
upgraded last night. The 18.3 version of NVDA does indeed crash every time.



Thanks,

Jim







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin
Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3



Hi Mary,



No, all feedback is good, and indeed it does indicate what I suspected -
there likely is some kind of issue at play, but it isn't affecting EVERYONE
who uses Firefox, or even everyone using 32-bit Firefox. Interested to hear
if you do have any issues though.



Regards

Quentin.



On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@comcast.net> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of
Firefox, and I just upgraded to the newest NVDA. I am running the latest
stable windows, which I think is 1803? And sure enough, after installing
NVDA, I had Firefox already open. When I altered to it, I got a crash.
However, when I started fire fox again, it worked fine and has continued to
do so. It’s only been a couple of webpages. And I still need to reboot the
computer after the installation of nvDA. But it’s interesting that aside
from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@gmail.com> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of
windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never
occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox. The crash
reporter screen came up and I tried to start a new session without result.
I have reverted to NVDA 2018.1.1 and firefox loads normally. It also does
when running NVDA 2018.2 which I was running before. I have the
installation file of the former version on my laptop so used that. I
noticed someone else having issues with firefox with NVDA 2018.3. Is this a
problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest
version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>










--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@visionaustralia.org
www.visionaustralia.org







The history, culture, diversity and value of all Aboriginal and Torres
Strait Islander peoples are recognised, acknowledged and respected.


Re: Waterfox works with NVDA

 

The quantom engine itself is not a bad thing.

But the fact to fix security they block direct access to windows well thats debaitable.

Put it this way, 16 bit stuff especially old dos stuff trying to access the hardware directly.

There can be issues with windows because of that.

Before that, software used to get in other software's way.

The issue now though is that just about everything ie registry, standard windows controls and accessibility libs need direct access, now just about every addon author has to write their own interface.

Thats why firefox quantom is totally inaccessible.

Its a security trade off there is no solution, I understand why they do it even aplord them for doing so but its a trade off.

Waterfox will use classic addons as well as the new quantom engine and the web extention apis.

So in short we should be able to run both libraries eventually.

Sadly older addons as long as they will be available like noscript will continue but newer ones will not work but eventually waterfox will go quantom.

But will continue using classic libraries as well as the new ones.

So in theory we should be able to run most of everything.

Think of windows 10 linux or vmware or talking dosbox or something like that.

There will probably be a few limitations.

Its unknown what those are.

However this is a community developed project based on the mozilla code without all the extra mozilla addons etc.

Sadly its also indicated it can't stay in the happy place it is now because the current engine has limitations.

With thunderbird quantom, addons are just not accessible at all.

Thats fine because I never used them and I find most of the rest of the engine actually usable.

I'd like the addons to work but chances are I wouldn't be accessing them anyway.

On 9/19/2018 7:11 PM, Brian's Mail list account via Groups.Io wrote:
Yes I have to say this is a cleaner faster browser altogether from the 64 bit standpoint but anyone running 32 bit windows cannot use it, as its been optimised for the 64 bit system and that may well be why its snappier generally. They say they are inheriting all the classic add ons so we assume from that that they have no intention of going Quantum,.

They are seemingly attacking any security issues through other means.
Brian

bglists@blueyonder.co.uk
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----- Original Message ----- From: "Clive Pallett" <clive.pallett@ptplace.co.uk>
To: "NVDA" <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:46 AM
Subject: [nvda] Waterfox works with NVDA


Hello everyone,

Further to my previous post, I noticed that Waterfox was recommended as an alternative browser to Mozilla Firefox.  I have installed Waterfox 56.2.3 and updated NVDA to 2018.3 and Waterfox works fine.  If anything, it loads faster than Firefox and takes me straight to Google, my preferred home page.

Best wishes,

Clive Pallett








Re: firefox crash with NVDA 2018.3

Heaven Botma <heaven@...>
 

Dear List

 

I am not sure which FirFox I am using, but I updated NVDA yesterday morning and I am running Windows 10.

 

Ever since I updated NVDA, FireFox crashes the minute it is opened.  I couldn’t even read the “What’s new” document in FireFox.

 

The interesting thing is that I updated my boyfriend’s NVDA yesterday and FireFox works perfectly on his laptop, which also runs Windows 10.  His FireFox may be an older version as the desktop shortcut is still “Mozilla FireFox”.  Furthermore, he has more AddOns installed on his NVDA than I do, therefore, I would like to go out on a limb and suggest that it is a combination of NVDA 2018.3 and the newest FireFox that causes the problem, as the crashes only came after I installed the new copy of NVDA.

 

Kind regards

 

 

 

Heaven Botma

Programme Co-ordinator | Program Koördineerder

20 Adderley Street, Worcester

T 023 348 7616 F 086 415 6835

www.innovationfortheblind.org

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 03:14
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Questions about NVDA 2018.3 emoji support.

Brian's Mail list account <bglists@...>
 

Do you also have the add on, if so disable it and restart and try it again.
Having said all of that imogees leave me cold as seldom do the descriptions help me understand why the heck somebody used them to start with, but that is a social and syntactic issue not an nvda one.
Brian

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----- Original Message -----
From: "John Isige" <gwynn@tds.net>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 3:31 AM
Subject: [nvda] Questions about NVDA 2018.3 emoji support.


So I was playing around with emojis, and I've noticed that some of them aren't read, and some of them are read twice. To reproduce, go into the emoji panel, I'm hitting Windows-; (semicolon) in case that matters, and tab to people. I land on "woman, 1 of 175". Arrowing right I hear "woman, man, 3 of 175, girl", and so on. Now arrow back to the left until you get to woman. Hit the down arrow, and you'll get "older woman". Keep arrowing right until you hear "12 of 175". If you arrow right two times, each time you hear "man with turban" and the rising tone of a question mark. I'm pretty sure that later in the list there are three of the same thing in a row at least.


I don't know where the emoji naming comes from, if they're specified in NVDA source or they're drawing on something internal to Windows or what, but I thought I'd mention it. Incidentally, Narrator reads this just fine, I think 3 of 175 is a girl, 12 is a prince, the two things that show up as "man with turban" are a woman and a man wearing a turban, respectively, and so on. Narrator's kind of slow, if I arrow too fast I get duplicated names instead of new ones, but I don't think that's what's going on with NVDA. My other question was whether NVDA reads emojis now, the answer is yes if you read by line but not by character apparently, because I just added and deleted some from this email. So that's that solved I guess.


Sorry I didn't point this out in the RC phase, things have been crazy around here and I didn't really get a chance to do much with them other than run them and see that they didn't break anything.



Re: Waterfox works with NVDA

Brian's Mail list account <bglists@...>
 

They are doing their security fixes using the standard classic engine not the quantum one which is the one many of us have had nothing but grief with since it started.
Brian

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----- Original Message -----
From: "JM Casey" <crystallogic@ca.inter.net>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:49 AM
Subject: Re: [nvda] Waterfox works with NVDA


I'm unable to use Firefox 62 with JAWS without it hanging up/needing to be
closed with task manager, however so far it's working fine with NVDA 2018.2
(haven't gotten the upgrade yet).



As for Waterfox, there are some things I've always been unclear about.

What, if any, advantage does it really have over firefox?

And how do they handle security updates/bug-fixes? If the versions were
concurrent with Firefox at one time and they're now at 56, that means they
are lagging over a year behind the curve now.



Also, you can set your homepage with Firefox easily, so that it opens and
goes straight to google, or whatever page you choose.







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Clive Pallett
Sent: September 18, 2018 7:46 PM
To: NVDA <nvda@nvda.groups.io>
Subject: [nvda] Waterfox works with NVDA



Hello everyone,



Further to my previous post, I noticed that Waterfox was recommended as an
alternative browser to Mozilla Firefox. I have installed Waterfox 56.2.3
and updated NVDA to 2018.3 and Waterfox works fine. If anything, it loads
faster than Firefox and takes me straight to Google, my preferred home page.



Best wishes,



Clive Pallett










Re: Waterfox works with NVDA

Brian's Mail list account <bglists@...>
 

I have changed the home page in waterfox with no issues.
Brian

bglists@blueyonder.co.uk
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Please address personal E-mail to:-
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----- Original Message -----
From: "JM Casey" <crystallogic@ca.inter.net>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:49 AM
Subject: Re: [nvda] Waterfox works with NVDA


I'm unable to use Firefox 62 with JAWS without it hanging up/needing to be
closed with task manager, however so far it's working fine with NVDA 2018.2
(haven't gotten the upgrade yet).



As for Waterfox, there are some things I've always been unclear about.

What, if any, advantage does it really have over firefox?

And how do they handle security updates/bug-fixes? If the versions were
concurrent with Firefox at one time and they're now at 56, that means they
are lagging over a year behind the curve now.



Also, you can set your homepage with Firefox easily, so that it opens and
goes straight to google, or whatever page you choose.







From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Clive Pallett
Sent: September 18, 2018 7:46 PM
To: NVDA <nvda@nvda.groups.io>
Subject: [nvda] Waterfox works with NVDA



Hello everyone,



Further to my previous post, I noticed that Waterfox was recommended as an
alternative browser to Mozilla Firefox. I have installed Waterfox 56.2.3
and updated NVDA to 2018.3 and Waterfox works fine. If anything, it loads
faster than Firefox and takes me straight to Google, my preferred home page.



Best wishes,



Clive Pallett










Re: Waterfox works with NVDA

Brian's Mail list account <bglists@...>
 

Yes I have to say this is a cleaner faster browser altogether from the 64 bit standpoint but anyone running 32 bit windows cannot use it, as its been optimised for the 64 bit system and that may well be why its snappier generally. They say they are inheriting all the classic add ons so we assume from that that they have no intention of going Quantum,.

They are seemingly attacking any security issues through other means.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Clive Pallett" <clive.pallett@ptplace.co.uk>
To: "NVDA" <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:46 AM
Subject: [nvda] Waterfox works with NVDA


Hello everyone,

Further to my previous post, I noticed that Waterfox was recommended as an alternative browser to Mozilla Firefox. I have installed Waterfox 56.2.3 and updated NVDA to 2018.3 and Waterfox works fine. If anything, it loads faster than Firefox and takes me straight to Google, my preferred home page.

Best wishes,

Clive Pallett


Re: Could not find remote addons under Tools

Brian's Mail list account <bglists@...>
 

What about Josephs patched version as long as it displays a notice saying it is an interim patch I see no harm in having it available.
Brian

bglists@blueyonder.co.uk
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----- Original Message -----
From: "Quentin Christensen" <quentin@nvaccess.org>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 1:29 AM
Subject: Re: [nvda] Could not find remote addons under Tools


NVDA Remote 2.1 (the latest version), isn't currently compatible with NVDA
2018.3. The NVDA Remote team are aware and our understanding is that they
were waiting for us to release 2018.3 before they released their update
(due to backward compatibility issues I believe). We are hoping that comes
out very shortly.

In the meantime, we recommend users needing NVDA Remote not upgrade to NVDA
2018.3 until the update to NVDA Remote comes out.

Regards

Quentin.

On Wed, Sep 19, 2018 at 9:31 AM Michael Chopra <michaelchopra38@gmail.com>
wrote:

Hi. You’re not the only one having this issue, I am having the same
problem as well. According to one of my friends, there is a way to do it
but apparently it’s very complicated. If this could be fixed, that would be
great.
Thanks.
From Michael.

Get Outlook for iOS <https://aka.ms/o0ukef>

------------------------------
*From:* 20140772200n behalf of
*Sent:* Wednesday, September 19, 2018 11:26
*To:* nvda@nvda.groups.io
*Subject:* [nvda] Could not find remote addons under Tools

Hi, can anyone guide me how to find the remote addons to my nvda 2018.3
I could not see under the Tools options nowThanks.

Robert Mendoza






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: firefox crash with NVDA 2018.3

Brian's Mail list account <bglists@...>
 

Yes this also gels with my feelings about people not knowing about the beta testing or not doing any, so never see the issue till the main update. What is needed is a post encouraging more people to try the code while its being developed, even as a portable version, so they still have their installed copy.That way a lot more feedback could be gotten and the other reason why it might have not been spotted is the generally unfriendly nature of the reporting system and the fact that there is nobody who actually feeds back in the list if a gather problem has been confirmed to keep people alerted of what the state of play is.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Gene" <gsasner@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 6:28 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Quentin and all

Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report that it works properly? I suspect this is a general problem with that combination but that since the number of people using that combination is rather small and since the update has been out for only about a day, we haven't gotten many reports, at least yet.

Gene
----- Original Message -----

From: Jim Pipczak
Sent: Tuesday, September 18, 2018 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi Q,



I have a 32 bit version of Windows 10 and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.



Thanks,

Jim







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3



Hi Mary,



No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox. Interested to hear if you do have any issues though.



Regards

Quentin.



On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@comcast.net> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@gmail.com> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox. The crash reporter screen came up and I tried to start a new session without result. I have reverted to NVDA 2018.1.1 and firefox loads normally. It also does when running NVDA 2018.2 which I was running before. I have the installation file of the former version on my laptop so used that. I noticed someone else having issues with firefox with NVDA 2018.3. Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>










--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@visionaustralia.org
www.visionaustralia.org







The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.


Re: Urgent! Rolling back an update or obtaining the older installation file?

Gene
 

You should back up bookmarks, just as with anything else you don't want to lose.  Do you know how to do that in Firefox?
 
Gene

----- Original Message -----
Sent: Wednesday, September 19, 2018 1:53 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older installation file?

I think I will have to find the 64 bit version of firefox then, as the 32
bit one on my 64 bit machine has never worked correctly since version52 esr.
I just reinstalled that and it works, however its lost all the bookmarks on
doing this bah humbug.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Kwork" <istherelife@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 1:21 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older
installation file?


> Quentin, if you didn't see it, Ann just said that she was running 32-bit
> Firefox on a 32-bit machine.
>
> Seems that 32-bit Firefox is now having a negative effect on both 32-bit
> and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a
> 64-bit Firefox with a 64-bit Windows 10, am not having said problems.
>
> Travis
>
>
> On 9/18/2018 5:04 PM, Quentin Christensen wrote:
>> Hi Ann,
>>
>> As others have suggested, if you are using a 32-bit version of Firefox
>> on a 64-bit version of Windows, that could be the problem, in which
>> case the solution is to use the 64-bit version of Firefox.
>>
>> The other thing is to make sure you have restarted the computer since
>> installing NVDA, as restarting fixes a lot of issues like this we see
>> when people have updated but not yet restarted.
>>
>> Also, if you restart NVDA with add-ons disabled (NVDA+Q then down
>> arrow to that option and enter) it might indicate whether the issue is
>> in NVDA or an add-on. It is also worth checking to see if there are
>> new versions of any of your add-ons.
>>
>> Finally, if you could send me a copy of your log, I can have a look
>> and try and ascertain what the issue is so we can fix it.
>>
>> Kind regards
>>
>> Quentin.
>>
>>
>>
>> On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@...
>> <mailto:tate886@...>> wrote:
>>
>>     -Hi folks,
>>
>>
>>     This is the first time I have been utterly disappointed with an NVDA
>>     update. Is there a way to roll back an NVDA update to the earlier
>>     version? I cannot use Firefox at all with the newest NVDA, and
>>     this is
>>     totally unacceptable. It won't even work with Internet Explorer. I
>>     thought I Had an old version of the screen reader installed saved,
>>     but
>>     apparently not or I have lost it with my recent computer troubles.
>>
>>
>>     In fact, if someone could send me the install file for 2018.2, I'd
>>     appreciate it, since it appears I can no longer browse the
>>     internet at
>>     all. With neither of my browsers working with this new version, I
>>     can't
>>     even download chrome.
>>
>>
>>     Thanks,
>>
>>     ~Ann
>>
>>
>>
>>
>>
>>
>> --
>> Quentin Christensen
>> Training and Support Manager
>>
>> Official NVDA Training modules and expert certification now available:
>> http://www.nvaccess.org/shop/
>>
>> www.nvaccess.org <http://www.nvaccess.org/>
>> Facebook: http://www.facebook.com/NVAccess
>> Twitter: @NVAccess
>>
>
>
>
>




Re: firefox crash with NVDA 2018.3

Brian's Mail list account <bglists@...>
 

Hmm, If its the number of bits then I'd suspect some kind of over run of a counter which might well be expecting 64 bit maths and hence misidentifying a number causing the effects depending on where it is located.

Strange effects indeed and also for me, I also need to try 64 bit version of firefox, anyone care to post a download link to that version as when I update the 52esr, I get 60 esr which is still 32 bit and hence fails completely to work on my windows 7 machine.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "ann" <tate886@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 12:51 AM
Subject: Re: [nvda] firefox crash with NVDA 2018.3


Hi,


I also had major issues with the newest NVDA and Firefox.


I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.


But, after reverting back to the previous version of NVDA, this never occurs, not once.


~Ann




firefox crash with NVDA 2018.3
From: Clive Pallett
Date: Tue, 18 Sep 2018 18:55:52 EDT
Hello everyone,
I updated NVDA to 2018.3 and tried to launch firefox. The crash reporter screen came up and I tried to start a new session without result. I have reverted to NVDA 2018.1.1 and firefox loads normally. It also does when running NVDA 2018.2 which I was running before. I have the installation file of the former version on my laptop so used that. I noticed someone else having issues with firefox with NVDA 2018.3. Is this a problem with firefox or with NVDA?
I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
Best wishes,
Clive Pallett


Re: Urgent! Rolling back an update or obtaining the older installation file?

Brian's Mail list account <bglists@...>
 

I think I will have to find the 64 bit version of firefox then, as the 32 bit one on my 64 bit machine has never worked correctly since version52 esr. I just reinstalled that and it works, however its lost all the bookmarks on doing this bah humbug.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Kwork" <istherelife@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, September 19, 2018 1:21 AM
Subject: Re: [nvda] Urgent! Rolling back an update or obtaining the older installation file?


Quentin, if you didn't see it, Ann just said that she was running 32-bit
Firefox on a 32-bit machine.

Seems that 32-bit Firefox is now having a negative effect on both 32-bit
and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a
64-bit Firefox with a 64-bit Windows 10, am not having said problems.

Travis


On 9/18/2018 5:04 PM, Quentin Christensen wrote:
Hi Ann,

As others have suggested, if you are using a 32-bit version of Firefox
on a 64-bit version of Windows, that could be the problem, in which
case the solution is to use the 64-bit version of Firefox.

The other thing is to make sure you have restarted the computer since
installing NVDA, as restarting fixes a lot of issues like this we see
when people have updated but not yet restarted.

Also, if you restart NVDA with add-ons disabled (NVDA+Q then down
arrow to that option and enter) it might indicate whether the issue is
in NVDA or an add-on. It is also worth checking to see if there are
new versions of any of your add-ons.

Finally, if you could send me a copy of your log, I can have a look
and try and ascertain what the issue is so we can fix it.

Kind regards

Quentin.



On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@gmail.com
<mailto:tate886@gmail.com>> wrote:

-Hi folks,


This is the first time I have been utterly disappointed with an NVDA
update. Is there a way to roll back an NVDA update to the earlier
version? I cannot use Firefox at all with the newest NVDA, and
this is
totally unacceptable. It won't even work with Internet Explorer. I
thought I Had an old version of the screen reader installed saved,
but
apparently not or I have lost it with my recent computer troubles.


In fact, if someone could send me the install file for 2018.2, I'd
appreciate it, since it appears I can no longer browse the
internet at
all. With neither of my browsers working with this new version, I
can't
even download chrome.


Thanks,

~Ann






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org <http://www.nvaccess.org/>
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Re: NVDA 2018.3 released

abdul muhamin
 

I tried it and its working well. Big thanks to joseph

 

Regards,

Abdulmuhamin,

Chief content officer at

Blind Help Project

Contact me

On Facebook

On Whats app

Or

On Skype

Follow me

On twitter

 

 

From: Inam Uddin via Groups.Io
Sent: Tuesday, September 18, 2018 10:37 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3 released

 

Will it be working in NVDA 2018.3?

With regards from Inamuddin with the Skype ID:

Charlsdarwin1

 

 

It is nice to be important but it is more important to be nice!

You can contact me via gmail:

Inamuddin09@...

Outlook:

Inam092@...

Yahoo:

Inamuddin2010@...

AOL:

Charlsdarwin1969@...

Talk with me on Skype:

Charlsdarwin1

Follow me on my twitter ID:

www.twitter.com/charlsdarwin1

Call me on my cell no.:

+92-334-3348409                                             

 

 

From: Richard Wells
Sent: Wednesday, September 19, 2018 6:35 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2018.3 released

 

Joseph gave us a modification which I saved to Dropbox. Here it is: https://www.dropbox.com/s/3hk37slorff63rz/remote-2.1wxPy4.nvda-addon?dl=1

 

On 9/18/2018 5:16 AM, vlad.ciotescu@... wrote:

hello.
well, i already updated and i don't know where can i get the NVDA remote support for this version. i've heard that there is one around which is not on the NVDA remote website

 

 

 


Re: firefox crash with NVDA 2018.3

Gene
 

Quentin and all
 
Have you seen people who use Firefox 32 bit in Windows 10 32 bit who report that it works properly?  I suspect this is a general problem with that combination but that since the number of people using that combination is rather small and since the update has been out for only about a day, we haven't gotten many reports, at least yet. 
 
Gene

----- Original Message -----
Sent: Tuesday, September 18, 2018 10:00 PM
Subject: Re: [nvda] firefox crash with NVDA 2018.3

Hi Q,

 

I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.

 

Thanks,

Jim

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org

Vision Australia. Blindness. Low Vision.  Opportunity. - logo

Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo  

The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.


Re: StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #addonrelease

 

Hi,

Regarding Windows 10 App Essentials update error: figured out the root cause (pilot build eligibility was still being checked); I’ll release 18.09.2A to correct this problem.

Cheers,

Joseph

 

From: joseph.lee22590@... <joseph.lee22590@...>
Sent: Tuesday, September 18, 2018 12:29 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>; 'nvda-addons@nvda-addons.groups.io' <nvda-addons@nvda-addons.groups.io>
Subject: RE: [nvda] StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #AddonRelease

 

Hi,

Correction: for SPL Studio, version should be 18.09.2-lts.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Tuesday, September 18, 2018 12:27 PM
To: nvda-addons@nvda-addons.groups.io
Subject: [nvda] StationPlaylist STudio and Windows 10 App Essentials 18.09.2 released, a note about update channels #AddonRelease

 

Hi all,

 

StationPlaylist Studio and Windows 10 App Essentials 18.09.2 is now available. Both versions come with mitigations for update channel selection:

 

  • StationPlaylist Studio 18.09.9: this is the update channel locking update. If you are using 18.09.1 and prefer to stay on stable builds, please do NOT install 18.09.2, as the update channel will be switched to longterm after installing it.
  • Windows 10 App Essentials: a bug regarding update checks reported by a user should be no more (more on that below).

 

Regarding Windows 10 App Essentials: the bug in question may have been caused by the fact that users might be running really old pilot snapshots (subsequently confirmed by me). I did say numerous times that update checks from old pilot builds will end in September, but apparently this warning was missed by a few. I’ll say it again (and one last time): no more pilot snapshot builds (unless things change later in future). Thus if you find that update check isn’t working for you from the add--on itself, check which add-on version you’ve got, and if you have a pilot snapshot, switch to stable channel for now.

 

Speaking of channels and update checks: the above notice does not apply if you are using Add-on Updater to check for Windows 10 App Essentials development snapshots. This capability will be extended to everyone on Thursday, including for those on stable channel.

Cheers,

Joseph


Re: firefox crash with NVDA 2018.3

Quentin Christensen
 

Hi Jim,

Thanks for the update.  It looks like there definitely is something going on.  Just to double check that you have rebooted since last night, and have you tried restarting NVDA with addons disabled?

One suggestion that someone had was to try "refreshing" firefox: 

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

They were using a 64-bit version but it could be worth trying still.

Failing all that, if you could go to about:crashes in Firefox and get me a crash ID , and possibly an NVDA log, I can keep investigating.

Quentin.

On Wed, Sep 19, 2018 at 2:33 PM Jim Pipczak <jim.pipczak@...> wrote:

Hi Q,

 

I have a 32 bit version of Windows 10  and using the latest Firefox that I upgraded last night. The 18.3 version of NVDA does indeed crash every time.

 

Thanks,

Jim

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Wednesday, 19 September 2018 11:14 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] firefox crash with NVDA 2018.3

 

Hi Mary,

 

No, all feedback is good, and indeed it does indicate what I suspected - there likely is some kind of issue at play, but it isn't affecting EVERYONE who uses Firefox, or even everyone using 32-bit Firefox.  Interested to hear if you do have any issues though.

 

Regards

Quentin.

 

On Wed, Sep 19, 2018 at 11:00 AM Mary Otten <maryotten@...> wrote:

I think I’m going to muddy the waters. I also have the 32-bit version of Firefox, and I just upgraded to the newest NVDA. I am running the latest stable windows, which I think is 1803? And sure enough, after installing NVDA, I had Firefox already open. When I altered to it, I got a crash. However, when I started fire fox again, it worked fine and has continued to do so. It’s only been a couple of webpages. And I still need to reboot the computer after the installation of  nvDA. But it’s interesting that aside from the initial single crash, it worked.
Mary
> On Sep 18, 2018, at 4:51 PM, ann <tate886@...> wrote:
>
> Hi,
>
>
> I also had major issues with the newest NVDA and Firefox.
>
>
> I am running a 32 bit Firefox, latest version, on the 32 bit version of windows 10. Firefox crashes each time it's launched.
>
>
> But, after reverting back to the previous version of NVDA, this never occurs, not once.
>
>
> ~Ann
>
>
>
>
>> firefox crash with NVDA 2018.3
>> From: Clive Pallett
>> Date: Tue, 18 Sep 2018 18:55:52 EDT
>> Hello everyone,
>> I updated NVDA to 2018.3 and tried to launch firefox.  The crash reporter screen came up and I tried to start a new session without result.  I have reverted to NVDA 2018.1.1 and firefox loads normally.  It also does when running NVDA 2018.2 which I was running before.  I have the installation file of the former version on my laptop so used that.  I noticed someone else having issues with firefox with NVDA 2018.3.  Is this a problem with firefox or with NVDA?
>> I will continue with NVDA 2018.1.1 until I can download the latest version and hope the issue with firefox is sorted.
>> Best wishes,
>> Clive Pallett
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jim Pipczak
Access Technology Service Development Lead
Service Innovation
Vision Australia
346 Macaulay Rd (cnr Stubbs St) Kensington VIC 3031

M: +614 3375 7598 T: +613 8378 1243 (I: 344243)
E: Jim.Pipczak@...
www.visionaustralia.org

Vision Australia. Blindness. Low Vision.  Opportunity. - logo

Vision Australia. Winner of the Australian HR Award for Best Workplace Diversity and Inclusion Program. - logo  

The history, culture, diversity and value of all Aboriginal and Torres Strait Islander peoples are recognised, acknowledged and respected.



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: NVDA 2018.3rc1 espeak problem with Russian language.

Quentin Christensen
 

Hi Alexander,

Although I'm not a Russian speaker myself, can you give me a couple of examples of words or phrases that demonstrate the problem that I can take back please?

Kind regards

Quentin.


On Tue, Sep 18, 2018 at 8:06 PM Александр Епанешников <aarnaarn2@...> wrote:
hello, unfortunately this ishue is not fixed in the new release. I wanted to ask what I can doto fix it?



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Re: Urgent! Rolling back an update or obtaining the older installation file?

Annette Moore
 

I am also running Windows 10 1803, NVDA 2018.3, 64-bit machine and 64-bit firefox. I think it said 62, if I'm not mistaken, and I'm not having any issues here. In fact, perhaps it's just me, but if anything, Firefox actually seems to launch even a bit quicker with the latest update of NVDA than it did previously. that could just be my imagination, though. LOL!


On 9/18/2018 7:21 PM, Kwork wrote:

Quentin, if you didn't see it, Ann just said that she was running 32-bit Firefox on a 32-bit machine.

Seems that 32-bit Firefox is now having a negative effect on both 32-bit and 64-bit machines with anything past NVDA 2018.2.1. I, who am on a 64-bit Firefox with a 64-bit Windows 10, am not having said problems.

Travis


On 9/18/2018 5:04 PM, Quentin Christensen wrote:
Hi Ann,

As others have suggested, if you are using a 32-bit version of Firefox on a 64-bit version of Windows, that could be the problem, in which case the solution is to use the 64-bit version of Firefox.

The other thing is to make sure you have restarted the computer since installing NVDA, as restarting fixes a lot of issues like this we see when people have updated but not yet restarted.

Also, if you restart NVDA with add-ons disabled (NVDA+Q then down arrow to that option and enter) it might indicate whether the issue is in NVDA or an add-on.  It is also worth checking to see if there are new versions of any of your add-ons.

Finally, if you could send me a copy of your log, I can have a look and try and ascertain what the issue is so we can fix it.

Kind regards

Quentin.



On Wed, Sep 19, 2018 at 1:52 AM ann <tate886@...> wrote:
-Hi folks,


This is the first time I have been utterly disappointed with an NVDA
update. Is there a way to roll back an NVDA update to the earlier
version? I cannot use Firefox at all with the newest NVDA, and this is
totally unacceptable.  It won't even work with Internet Explorer. I
thought I Had an old version of the screen reader installed saved, but
apparently not or I have lost it with my recent computer troubles.


In fact, if someone could send me the install file for 2018.2, I'd
appreciate it, since it appears I can no longer browse the internet at
all. With neither of my browsers working with this new version, I can't
even download chrome.


Thanks,

~Ann






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess