Date   
Re: NVDA Crashing while reading Word document

Cordelia Scharpf
 

I had this very same problem with Word documents some weeks ago. Now and then, I still run into such problems but cannot replicate a log.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Tuesday, March 03, 2020 10:25 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Crashing while reading Word document

 

Thanks, Sarah,

 

I dont see any temp folder under NVDA menu.

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Sarah k Alawami
Sent: Tuesday, March 3, 2020 8:33 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Crashing while reading Word document

 

Go to the temp folder and look for I think nvda-old.log. You will ge ther ety typing %temp% in the run dialogue.

Take care

Sarah Alawami, owner of TFFP. . For more info go to our website.

to subscribe to the feed click here and you can also follow us on twitter

Our discord is where you will know when we go live on [twitch.](http://twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

For stream archives, products you can buy and more visit my main lbry page and my tffp lbry page

Finally, to become a patron and help support the podcast go here

On 3 Mar 2020, at 12:02, Cearbhall O'Meadhra wrote:

Hi, Quentin and team,

Apologies to you and to Sean for leaving the unrelated message attached in my previous email.

I am currently reading a straightforward Word document which involves some technical information and so I need to arrow back and forth to verify information. NVDA crashed a few times for no apparent reason. Then I found that when I used the "numpad 2" key to identify a character in the text, NVDA crashed. I had to restart NVDA each time. The document was not disturbed nor did I lose my position only NVDA seemed to suffer. When I restarted NVDA there was no longer an active log for the previous fault.

Question: Is there any way to trap the log after a crash?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

Re: NVDA Crashing while reading Word document

Cearbhall O'Meadhra
 

Thanks, Sarah,

 

I dont see any temp folder under NVDA menu.

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Sarah k Alawami
Sent: Tuesday, March 3, 2020 8:33 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Crashing while reading Word document

 

Go to the temp folder and look for I think nvda-old.log. You will ge ther ety typing %temp% in the run dialogue.

Take care

Sarah Alawami, owner of TFFP. . For more info go to our website.

to subscribe to the feed click here and you can also follow us on twitter

Our discord is where you will know when we go live on [twitch.](http://twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

For stream archives, products you can buy and more visit my main lbry page and my tffp lbry page

Finally, to become a patron and help support the podcast go here

On 3 Mar 2020, at 12:02, Cearbhall O'Meadhra wrote:

Hi, Quentin and team,

Apologies to you and to Sean for leaving the unrelated message attached in my previous email.

I am currently reading a straightforward Word document which involves some technical information and so I need to arrow back and forth to verify information. NVDA crashed a few times for no apparent reason. Then I found that when I used the "numpad 2" key to identify a character in the text, NVDA crashed. I had to restart NVDA each time. The document was not disturbed nor did I lose my position only NVDA seemed to suffer. When I restarted NVDA there was no longer an active log for the previous fault.

Question: Is there any way to trap the log after a crash?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

Re: NVDA Crashing while reading Word document

Sarah k Alawami
 

Go to the temp folder and look for I think nvda-old.log. You will ge ther ety typing %temp% in the run dialogue.

Take care

Sarah Alawami, owner of TFFP. . For more info go to our website.

to subscribe to the feed click here and you can also follow us on twitter

Our discord is where you will know when we go live on [twitch.](http://twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

For stream archives, products you can buy and more visit my main lbry page and my tffp lbry page

Finally, to become a patron and help support the podcast go here

On 3 Mar 2020, at 12:02, Cearbhall O'Meadhra wrote:

Hi, Quentin and team,

Apologies to you and to Sean for leaving the unrelated message attached in my previous email.

I am currently reading a straightforward Word document which involves some technical information and so I need to arrow back and forth to verify information. NVDA crashed a few times for no apparent reason. Then I found that when I used the "numpad 2" key to identify a character in the text, NVDA crashed. I had to restart NVDA each time. The document was not disturbed nor did I lose my position only NVDA seemed to suffer. When I restarted NVDA there was no longer an active log for the previous fault.

Question: Is there any way to trap the log after a crash?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


Re: NVDA Crashing while reading Word document

Cearbhall O'Meadhra
 

Hi, Quentin and team,

Apologies to you and to Sean for leaving the unrelated message attached in my previous email.

I am currently reading a straightforward Word document which involves some technical information and so I need to arrow back and forth to verify information. NVDA crashed a few times for no apparent reason. Then I found that when I used the "numpad 2" key to identify a character in the text, NVDA crashed. I had to restart NVDA each time. The document was not disturbed nor did I lose my position only NVDA seemed to suffer. When I restarted NVDA there was no longer an active log for the previous fault.

Question: Is there any way to trap the log after a crash?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

Re: ccleaner new version

 

The two topics on CCleaner from today have been merged.  Also, insofar as the conversation is about using CCleaner itself, that should occur on the Chat Subgroup.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 

Re: ccleaner new version

molly the blind tech lover
 

Hi . . . Do you mean like that disk clean up utility that Windows 10 has? I've used it before with NVDA, and it works pretty good.

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Shaun Everiss
Sent: Tuesday, March 3, 2020 1:10 PM
To: nvda@nvda.groups.io
Subject: [nvda] adendum to ccleaner

Hi.

Ok its not as bad as I thought.

You need to click the button to select custom clean while in narator scan mode.

Its not ideal but it gets it done.

Re: Changing speech rate not working

Howard Traxler
 

I'm usinng the laptop keyboard setup on my desktop computer. ctrl+insert+shift+up makes it faster, but ctrl+insert+shift+down does nothing.  Is there a change I need to do?

Thanks.

On 3/3/2020 1:00 PM, Cecelia Rodriguez wrote:
You can use page up
On Mar 1, 2020, at 10:42 PM, Tyler Spivey <tspivey@...> wrote:

If you're using the laptop layout, try ctrl+insert+shift+up.


On 3/1/2020 6:21 PM, Anna Givens wrote:
I am doing Control + insert + up arrow to increase speech but it is not changing the speech rate.


Anna

Re: Changing speech rate not working

Cecelia Rodriguez <cessbraille@...>
 

You can use page up

On Mar 1, 2020, at 10:42 PM, Tyler Spivey <tspivey@...> wrote:

If you're using the laptop layout, try ctrl+insert+shift+up.


On 3/1/2020 6:21 PM, Anna Givens wrote:
I am doing Control + insert + up arrow to increase speech but it is not changing the speech rate.


Anna

ccleaner new version

 

Hi.

Ok its not as bad as I thought.

You need to click the button to select custom clean while in narator scan mode.

Its not ideal but it gets it done.

ccleaner new version

 

Hi all.

Well there is a new version out of ccleaner.

CCleaner hasn't had a new version in ages, however, the following things have been done.

1.  all those nice tweaks in the ccleaner.ini no longer function so you can't manually turn off healthcheck or updater or whatever it is called.

At first there is an announcement when you start.

Don't for any reason interact with it because you will then not be able to close ccleaner, just hit alt f4 and it will just do whatever.

2.  sadly the old options/ lets turn off healthcheck and only use custom cleaning button seems to be skipped over by nvda so I don't know, I may try with another reader and then see if that puts something in the ini file.

3.  healthcheck just like the previous quick clean is a great program, its just completely unusable by us.

They thankfully left custom clean alone, however this is probably it, if they in any way screw up custom clean, then I am going to have to completely abandon ccleaner because I just can't interact with it anymore.

I am seriously thinking about sending a recording to ccleaner support and all that because we can't even navigate these announcements or healthcheck itself, maybe have them set it so its not going to be active anymore or something.

If only we could choose the option that would be a different thing but we can't.

As of now, this ini file is still usefull for its intended purpose of custom cleaning adjustment so you don't have to interact with the inaccessible front panel but thats all.

For now if wanting to do something click either tools for custom clean before you do anything, do not hit anything else other than that.

Re: Is there a 2019.2.1 version of the Control Usage Assistant. Add on available?

Luke
 

Hi! Thanks for the quick response and thanks for the link!

On Mar 3, 2020, at 11:55 AM, Joseph Lee <joseph.lee22590@...> wrote:



Hi,

Yes:

https://github.com/josephsl/controlUsageAssistant/releases/download/19.11/controlUsageAssistant-19.11.nvda-addon

Important note: 2019.2.1 compatible version has been removed from community add-ons website, and this decision is intentional from yours truly (the author of Control Usage Assistant).

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luke
Sent: Tuesday, March 3, 2020 8:36 AM
To: nvda@nvda.groups.io
Subject: [nvda] Is there a 2019.2.1 version of the Control Usage Assistant. Add on available?

 

Hi! I tried this Add on out on the 2019.3.1 desktop version of NVDA  a couple days ago. I have a portable version of NVDA on a thumb drive using 2019.2.1 and I was wondering if there is a 2019.2.1 version still around or am I out of luck? It’s not a big deal if the earlier version is not available. I did check the NVDA add ons page and it has the 2019.3.1 and up, which you can find here  https://addons.nvda-project.org/addons/controlUsageAssistant.ja.html  

 

Re: Is there a 2019.2.1 version of the Control Usage Assistant. Add on available?

 

Hi,

Yes:

https://github.com/josephsl/controlUsageAssistant/releases/download/19.11/controlUsageAssistant-19.11.nvda-addon

Important note: 2019.2.1 compatible version has been removed from community add-ons website, and this decision is intentional from yours truly (the author of Control Usage Assistant).

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Luke
Sent: Tuesday, March 3, 2020 8:36 AM
To: nvda@nvda.groups.io
Subject: [nvda] Is there a 2019.2.1 version of the Control Usage Assistant. Add on available?

 

Hi! I tried this Add on out on the 2019.3.1 desktop version of NVDA  a couple days ago. I have a portable version of NVDA on a thumb drive using 2019.2.1 and I was wondering if there is a 2019.2.1 version still around or am I out of luck? It’s not a big deal if the earlier version is not available. I did check the NVDA add ons page and it has the 2019.3.1 and up, which you can find here  https://addons.nvda-project.org/addons/controlUsageAssistant.ja.html  

 

Re: Transfering configuration profile settings from a portable copy to an installed copy?

Akshaya Choudhary
 

Alright guys, the issue got resolved. I managed to have an installed copy with the desired settings from the portable copy. Thank you everyone for their suggestions, they really helped.
--
Regards,
Sociohack

Is there a 2019.2.1 version of the Control Usage Assistant. Add on available?

Luke
 

Hi! I tried this Add on out on the 2019.3.1 desktop version of NVDA  a couple days ago. I have a portable version of NVDA on a thumb drive using 2019.2.1 and I was wondering if there is a 2019.2.1 version still around or am I out of luck? It’s not a big deal if the earlier version is not available. I did check the NVDA add ons page and it has the 2019.3.1 and up, which you can find here  https://addons.nvda-project.org/addons/controlUsageAssistant.ja.html  

 

Re: Transfering configuration profile settings from a portable copy to an installed copy?

Roger Stewart
 

When you install from a portable copy, you should find the option to copy current user configuration. Make sure you check this box and all the settings you have in the portable copy will be transferred to the installed copy.
Roger

On 3/2/2020 11:55 PM, Vaibhav Bhandari wrote:
The install option from the tools menu will install the version you
are running as the portable copy.

On 3/3/20, Akshaya Choudhary <@Akshaya> wrote:
Will the install option in the tools menu install the latest version or the
version of my choice? I wish to use NVDA 2019.2.1
--
Regards,
Sociohack



Re: Transfering configuration profile settings from a portable copy to an installed copy?

Vaibhav Bhandari
 

The install option from the tools menu will install the version you
are running as the portable copy.

On 3/3/20, Akshaya Choudhary <@Akshaya> wrote:
Will the install option in the tools menu install the latest version or the
version of my choice? I wish to use NVDA 2019.2.1
--
Regards,
Sociohack



--
Thanks/regards: Vaibhav Bhandari

Re: NVDA synth setting not saving across different profiles

Quentin Christensen
 

All useful investigation :)  If you re-enable your add-ons one at a time you might be able to tell which add-on is causing problems.


On Tue, Mar 3, 2020 at 4:09 PM William Wong <sine.kazurin@...> wrote:

Quentin.

Many thanks.

After disabling addons I found that it works, so probably it is related to one of my installed addon.


Quentin Christensen 於 3/3/2020 12:31 寫道:
Hi William,

I just tried having Microsoft Cathering OneCore as my default, setting up a profile and using Microsoft David for that.  If I set the profile to trigger based on program it works as expected, and if I manually activate and deactivate it, I also found it worked as expected.  Could you have changed the voice in your normal profile and not set a voice in your custom profile?  When you create a profile, only changes you make to settings while that profile is active are saved in the profile:

Assume your default voice is Microsoft David.  If you create Profile A, and increase the speech rate and punctuation.  Then create Profile B, and in Profile B set the voice to Microsoft Catherine.  When you go back to your normal profile, Microsoft David will be the voice.  If you then set the voice to Microsoft Zira in your normal profile, when you go to Profile B, it will still use Microsoft Catherine because that's what you set in that profile.  If you then go to Profile A, the voice will be Microsoft Zira, because it is inherited from the normal profile (but it will be faster and have different punctuation set because that's what you adjusted).

If that's not the issue, then yes if you could please write up exact steps to reproduce what you are experiencing, and if you could set your log level to debug, recreate the issue, then email a copy of the log to info@... we can have a look.  See https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps for information on the log files.

Regards

Quentin.

On Tue, Mar 3, 2020 at 2:43 PM William Wong <sine.kazurin@...> wrote:
Hi,

NVDA 19.3.1

Windows 10 1903


According to the document:

Most settings can be changed in configuration profiles except for those
in the General category of the NVDA Settings dialog, which apply to the
entirety of NVDA.


However I found that some settings are not set based on specific profile.


voices of Windows onecore

1. I have a female American English voice set on main configuration.

2. I activate second profile

And I have a male British voice set

3. If I switch off second profile and go back to default profile, it
kept the male voice, and I have to manually switch back to the female
voice.


I would like to know if this is an issue.

If not, I would like to file a feature request on issue page.


Thanks,

William











--
Quentin Christensen
Training and Support Manager





--
Quentin Christensen
Training and Support Manager


Re: NVDA synth setting not saving across different profiles

William Wong
 

Quentin.

Many thanks.

After disabling addons I found that it works, so probably it is related to one of my installed addon.


Quentin Christensen 於 3/3/2020 12:31 寫道:

Hi William,

I just tried having Microsoft Cathering OneCore as my default, setting up a profile and using Microsoft David for that.  If I set the profile to trigger based on program it works as expected, and if I manually activate and deactivate it, I also found it worked as expected.  Could you have changed the voice in your normal profile and not set a voice in your custom profile?  When you create a profile, only changes you make to settings while that profile is active are saved in the profile:

Assume your default voice is Microsoft David.  If you create Profile A, and increase the speech rate and punctuation.  Then create Profile B, and in Profile B set the voice to Microsoft Catherine.  When you go back to your normal profile, Microsoft David will be the voice.  If you then set the voice to Microsoft Zira in your normal profile, when you go to Profile B, it will still use Microsoft Catherine because that's what you set in that profile.  If you then go to Profile A, the voice will be Microsoft Zira, because it is inherited from the normal profile (but it will be faster and have different punctuation set because that's what you adjusted).

If that's not the issue, then yes if you could please write up exact steps to reproduce what you are experiencing, and if you could set your log level to debug, recreate the issue, then email a copy of the log to info@... we can have a look.  See https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps for information on the log files.

Regards

Quentin.

On Tue, Mar 3, 2020 at 2:43 PM William Wong <sine.kazurin@...> wrote:
Hi,

NVDA 19.3.1

Windows 10 1903


According to the document:

Most settings can be changed in configuration profiles except for those
in the General category of the NVDA Settings dialog, which apply to the
entirety of NVDA.


However I found that some settings are not set based on specific profile.


voices of Windows onecore

1. I have a female American English voice set on main configuration.

2. I activate second profile

And I have a male British voice set

3. If I switch off second profile and go back to default profile, it
kept the male voice, and I have to manually switch back to the female
voice.


I would like to know if this is an issue.

If not, I would like to file a feature request on issue page.


Thanks,

William











--
Quentin Christensen
Training and Support Manager



Re: Transfering configuration profile settings from a portable copy to an installed copy?

Akshaya Choudhary
 

Will the install option in the tools menu install the latest version or the version of my choice? I wish to use NVDA 2019.2.1 
--
Regards,
Sociohack

Re: NVDA synth setting not saving across different profiles

Quentin Christensen
 

Hi William,

I just tried having Microsoft Cathering OneCore as my default, setting up a profile and using Microsoft David for that.  If I set the profile to trigger based on program it works as expected, and if I manually activate and deactivate it, I also found it worked as expected.  Could you have changed the voice in your normal profile and not set a voice in your custom profile?  When you create a profile, only changes you make to settings while that profile is active are saved in the profile:

Assume your default voice is Microsoft David.  If you create Profile A, and increase the speech rate and punctuation.  Then create Profile B, and in Profile B set the voice to Microsoft Catherine.  When you go back to your normal profile, Microsoft David will be the voice.  If you then set the voice to Microsoft Zira in your normal profile, when you go to Profile B, it will still use Microsoft Catherine because that's what you set in that profile.  If you then go to Profile A, the voice will be Microsoft Zira, because it is inherited from the normal profile (but it will be faster and have different punctuation set because that's what you adjusted).

If that's not the issue, then yes if you could please write up exact steps to reproduce what you are experiencing, and if you could set your log level to debug, recreate the issue, then email a copy of the log to info@... we can have a look.  See https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps for information on the log files.

Regards

Quentin.

On Tue, Mar 3, 2020 at 2:43 PM William Wong <sine.kazurin@...> wrote:
Hi,

NVDA 19.3.1

Windows 10 1903


According to the document:

Most settings can be changed in configuration profiles except for those
in the General category of the NVDA Settings dialog, which apply to the
entirety of NVDA.


However I found that some settings are not set based on specific profile.


voices of Windows onecore

1. I have a female American English voice set on main configuration.

2. I activate second profile

And I have a male British voice set

3. If I switch off second profile and go back to default profile, it
kept the male voice, and I have to manually switch back to the female
voice.


I would like to know if this is an issue.

If not, I would like to file a feature request on issue page.


Thanks,

William











--
Quentin Christensen
Training and Support Manager