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Hi Tony


I will copy and paste what fixed mine off my website. You might need
sighted assistance? but I see also now for the same bug there is or
maybe fixes for other versions of windows.


But before you go to see if it fixes the problem can you do the
following first?


Under the general settings in nvda set the log level to debug. Save your
settings.


restart nvda so it is a fresh copy go into the areas where you are
having the problems nvda will record your steps like in your browser
thunder bird etc.


Then save the log to your desktop it can be found under the tools then
view log section. press the alt key then go to save log and save it to
your desk top or some where easy to find it.


Below will be what fixed mine on my windows 10 machine and also on a
ladies one.


I will also find the page with other fixes maybe the same or different.




Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:
•
In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.
•
In the browser, email client and other menus you notice you cannot get
into your menus, or you are unable to use the quick navigation keys
•
When you have been told the page is loaded and notice strange behaviour
•
Mozilla Thunderbird saying unknown while you try to navigate it
•
Your applications key does not work with it being spoken out and other
strange behaviour in Windows
•
The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type
in “command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow
down to select “run as administrator” and press the Enter key. This will
take you to a command prompt window. This will not be spoken out. You
may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the
Alt + F4 key. You should notice now where NVDA was saying “unknown” as
in some examples given, NVDA should now read the icons in the running
applications area of Windows, speak the content of the webpage and
menus, and also in Mozilla Thunderbird and other places in Windows
including the Windows applications context menu.



Gene nz



On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and
NVda.

Tony

Hi quentin

Many thanks for your support to help me and for the details you have sent me.

I used to use window eyes before but I had to switch to n v d a because window eyes has stopped running.

I go to the voice settings when I need to change something as you explained, but what I said in the previous email was just a example problem, the only one have

With the help of gene I resolved the capital letter problem.

As I never used the insert key as a command key before I still don’t know if it is going to work with n v d a.

I hope you will be able to understand wat I mean.

Kind regards

Anthony

.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 21 August 2017 03:42
To: nvda@nvda.groups.io
Subject: Re: [nvda] question

Make full screen mode is off by pressing F11.


On 8/20/2017 4:32 PM, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and
NVda.

Tony

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony

Hi Tony


I will copy and paste what fixed mine off my website. You might need
sighted assistance? but I see also now for the same bug there is or
maybe fixes for other versions of windows.


But before you go to see if it fixes the problem can you do the
following first?


Under the general settings in nvda set the log level to debug. Save your
settings.


restart nvda so it is a fresh copy go into the areas where you are
having the problems nvda will record your steps like in your browser
thunder bird etc.


Then save the log to your desktop it can be found under the tools then
view log section. press the alt key then go to save log and save it to
your desk top or some where easy to find it.


Below will be what fixed mine on my windows 10 machine and also on a
ladies one.


I will also find the page with other fixes maybe the same or different.




Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or
“pane” check for the following symptoms:
•
In all of your browsers, or the Mozilla Thunderbird email client, no
matter what you do, you still hear “unknown” or “pane”.
•
In the browser, email client and other menus you notice you cannot get
into your menus, or you are unable to use the quick navigation keys
•
When you have been told the page is loaded and notice strange behaviour
•
Mozilla Thunderbird saying unknown while you try to navigate it
•
Your applications key does not work with it being spoken out and other
strange behaviour in Windows
•
The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type
in “command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow
down to select “run as administrator” and press the Enter key. This will
take you to a command prompt window. This will not be spoken out. You
may need sighted assistance for this.
Type in the following command
for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x
This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the
Alt + F4 key. You should notice now where NVDA was saying “unknown” as
in some examples given, NVDA should now read the icons in the running
applications area of Windows, speak the content of the webpage and
menus, and also in Mozilla Thunderbird and other places in Windows
including the Windows applications context menu.



Gene nz



On 21/08/2017 09:13, Tony Ballou wrote:

Hey Gene,


It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .


Tony


On 8/20/2017 5:05 PM, Gene New Zealand wrote:

Hi tony


can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?

Does he work in microsoft edge and read out the contents?


Down on the running application area on the task bar does nvda speak any
of the programs there?


When you hit the applications key does nvda speak any of the menus as
you arrow down it?


If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.


Gene nz



On 21/08/2017 08:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony

I got this to day as well using nvda rc latest, windows10 home 64 bit. the thing is it was a feed but it crashes or at least nvda just did not seem to work a tall! I did manage to shut ff down but that was it the address is this https://www.nvaccess.org/feed/ maybe someone else can try this using ff and nvda and if it is broke I hope to get a fix soon with thanks as always.

On 20/08/2017 21:32, Tony Ballou wrote:

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony

howdy mates

for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.

Tony

Running NVDA 2017.3 RC1 on a Win 10 laptop. When entering info in a edit box on web pages NVDA is very sluggish in speaking characters being typed. Anhyone else experiencing this issue?

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 21 August 2017 03:42
To: nvda@nvda.groups.io
Subject: Re: [nvda] question

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: 21 August 2017 03:42
To: nvda@nvda.groups.io
Subject: Re: [nvda] question

Sent from my iPhone

Begin forwarded message:

From: "Danny" <dpark13918@...>
Date: August 19, 2017 at 11:31:37 CDT
To: <main@TechTalk.groups.io>
Subject: NVDA Question

In the latest release you are able to use Microsoft Core Voices and I was wondering which voices this includes and how you go about using them.

 

Thanks,

Danny

My email address is knitqueen2007@... if you need to ask me something.

Hi rosemarie

Is it possible to contact you out of list as I need to ask you something please?

Kind regards

Anthony

Hi, Brian,

The other day I was trying to do a search for a song on youtube. It was a very rare oldie I was trying to find for the music group I'm on. I couldn't find the song so I had to ask a member of the list if they had it. As far as google, I don't use the down-arrow to find search results. I use the H for headings and sometimes I can find what I'm looking for. If I go to a new site and try to find something, I don't always know what I'm looking for until I become familiar with that site. A good example of that is an oldies station I sometimes listen to. Since I'm familiar with that site, I can do the find command and look for the "listen live" link.

My point is this. Sometimes you can't always find something by searching no matter how hard you try. That's why we have email lists--so we can ask questions if we get stuck.

Rosemarie

    I agree that just telling somone to just google that is very harch.  You can't always find what you are looking forand if you do you will have take a very long time down arrowing to find what you want.  The sighted can just look at their screens and see what they want but we can't.  People who tell somone on lists to just google it are the ones who are lazy they don't want to help and thats what email lists are for.  If you can't ask for help or ask a question with out getting critisized then why even have email list att and why are people even on list in the first place?   Maybe that person has lready has googled it but they could not find what they were looking for.  This even does happen to the sighted but because we are blind we are just not soposed to ask for help that seems to be a great sin in the blind community asking for help because we are soposed to be super independent.  Some people might need more training and we are all not at the same leavel of independence as others are and neither were they either.  It's often easier and faster to post a question and ask for help on an email list than it is to  just google it.  You will also get better results because the answers that you get come from other people who have found a sultion to your problem.  I am very greatful and very thankful for all of the help that I have received from people on lists and if I can help I will do so.

Brian Sackrider

This issue comes up from time to time, mostly on blind related lists. Interestingly, when among sighted people who have a tech question from time to time, usually if one knows the answer, they just give it. why have these lists at all if one can't feel comfortable asking a question? Now, if the same person asks questions repeatedly, and asks the same question over and over again, it may be appropriate to refer him or her to a resource, or advise that they may want to seek training, but i think that telling someone to "Google it" when they occasionally ask a question is rather harsh.

 

Andy

 

----- Original Message -----

From: Sarah k Alawami

To: nvda@nvda.groups.io

Sent: Friday, August 18, 2017 4:47 PM

Subject: Re: [nvda] Doing Google Searches

 

Most of us including myself are lazy. Ok, I'll google for something but if I just can't find the answer or the pages are 10 years old (this did happen to me a few times) I will ask on a list and point to the steps I took to troubleshoot the issue, and the steps I tool to try and figure out on my own how to do what ever it is I'm trying to do with nvda, narrator, voiceover, talkback etc.

 

Take care

On Aug 18, 2017, at 12:28 PM, Andre Fisher <fishersmails123@...> wrote:

 

Hi.

A quick query. Lately, I have realized that most persons subscribed to this list, rather than going to Google or a search engine of their choice, seek to ask questions here prior to doing this type of research. I’d seriously like to know why, as I find this practice to be counterproductive. Why do I say this? Because sometimes, the responses that are given are incorrect. Why don’t persons read the NVDA User Guide, for example. It is well detailed. Could persons explain this to me?

 

Hi rosemarie

Is it possible to contact you out of list as I need to ask you something please?

Kind regards

Anthony

Hi, Brian,

The other day I was trying to do a search for a song on youtube. It was a very rare oldie I was trying to find for the music group I'm on. I couldn't find the song so I had to ask a member of the list if they had it. As far as google, I don't use the down-arrow to find search results. I use the H for headings and sometimes I can find what I'm looking for. If I go to a new site and try to find something, I don't always know what I'm looking for until I become familiar with that site. A good example of that is an oldies station I sometimes listen to. Since I'm familiar with that site, I can do the find command and look for the "listen live" link.

My point is this. Sometimes you can't always find something by searching no matter how hard you try. That's why we have email lists--so we can ask questions if we get stuck.

Rosemarie

    I agree that just telling somone to just google that is very harch.  You can't always find what you are looking forand if you do you will have take a very long time down arrowing to find what you want.  The sighted can just look at their screens and see what they want but we can't.  People who tell somone on lists to just google it are the ones who are lazy they don't want to help and thats what email lists are for.  If you can't ask for help or ask a question with out getting critisized then why even have email list att and why are people even on list in the first place?   Maybe that person has lready has googled it but they could not find what they were looking for.  This even does happen to the sighted but because we are blind we are just not soposed to ask for help that seems to be a great sin in the blind community asking for help because we are soposed to be super independent.  Some people might need more training and we are all not at the same leavel of independence as others are and neither were they either.  It's often easier and faster to post a question and ask for help on an email list than it is to  just google it.  You will also get better results because the answers that you get come from other people who have found a sultion to your problem.  I am very greatful and very thankful for all of the help that I have received from people on lists and if I can help I will do so.

Brian Sackrider

This issue comes up from time to time, mostly on blind related lists. Interestingly, when among sighted people who have a tech question from time to time, usually if one knows the answer, they just give it. why have these lists at all if one can't feel comfortable asking a question? Now, if the same person asks questions repeatedly, and asks the same question over and over again, it may be appropriate to refer him or her to a resource, or advise that they may want to seek training, but i think that telling someone to "Google it" when they occasionally ask a question is rather harsh.

 

Andy

 

----- Original Message -----

From: Sarah k Alawami

To: nvda@nvda.groups.io

Sent: Friday, August 18, 2017 4:47 PM

Subject: Re: [nvda] Doing Google Searches

 

Most of us including myself are lazy. Ok, I'll google for something but if I just can't find the answer or the pages are 10 years old (this did happen to me a few times) I will ask on a list and point to the steps I took to troubleshoot the issue, and the steps I tool to try and figure out on my own how to do what ever it is I'm trying to do with nvda, narrator, voiceover, talkback etc.

 

Take care

On Aug 18, 2017, at 12:28 PM, Andre Fisher <fishersmails123@...> wrote:

 

Hi.

A quick query. Lately, I have realized that most persons subscribed to this list, rather than going to Google or a search engine of their choice, seek to ask questions here prior to doing this type of research. I’d seriously like to know why, as I find this practice to be counterproductive. Why do I say this? Because sometimes, the responses that are given are incorrect. Why don’t persons read the NVDA User Guide, for example. It is well detailed. Could persons explain this to me?