Date   

Re: Will NVDA work smoothly in Windows 10 on ARM?

 

Well technically it may.

This is because x86 and 64 standard emulation will be about.

However I'd hold off a little bit.

Firstly win10 x is due to go out according to winaero.com.

Its supposed to have emulation out the box but some may come later on to.

Right now its not certain if x86-64 desktop emulation will make it to release 1.

Oh and it is release 1, no one has actually seen it and such yet so who knows if it will work or not.

The other thing is that next year, towards year's end windows 10 is having an interface revamp and aparently that may shake things up a bit.

Now maybe in 2022 I'd try to get an arm unit but not just yet.

On 1/12/2020 4:59 am, Adam Samec wrote:
Hello,

I am considering buying a notebook with an ARM-based processor, and I am just wondering whether the x86 version of NVDA will work well in the Windows 10 on ARM version of Windows. If not, are there plans for the development of an ARM-based version of NVDA?

Thanks for your thoughts.

Best regards

Adam



.


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

Arlene
 

Brian, almost all computers use Realtech.  The sale’s person said he didn’t know why but almost all computers use it. He himself is not confident with it.  He was fully sighted.  Even my last windows 7 computer used realtech.  Not sure if the old xp box did. It probably did.

 

Sent from Mail for Windows 10

 

From: Brian Vogel
Sent: November 30, 2020 1:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

On Mon, Nov 30, 2020 at 04:41 PM, Melissa Jean wrote:

I hope that it does it but I have no confidence with realtech to be honest.

-
The issue is not with Realtek audio drivers in general, or this problem would be hugely widespread across computer makes and models.  They are a very big company in audio for computers.

The problem is with the Realtek driver being issued by Dell, which I'll bet my bottom dollar that they have customized, as this is not at all uncommon practice.  That's why the first place that's generally recommended to search for drivers is the downloads and drivers support page for your exact make and model of computer.  In the vast majority of cases, that will be the best fit.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

Arlene
 

That was what I was told by another blind person on another blind tec list. He said not to buy a dell because of that audio problem we’d have.  I asked on that list before I got this Acer laptop.  The person told me it slows down NVDA. There you all have it! 

 

Sent from Mail for Windows 10

 

From: Shaun Everiss
Sent: November 30, 2020 1:37 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Ram problem and nvda

 

Well a solution for me is to never buy a dell.

Its been known there are a lot of audio driver issues with dell units for us blind persons.

There is another reason now not to even buy dell because its just bad news for us.

 

 

On 1/12/2020 4:15 am, luke scholey via groups.io wrote:

Hi Melissa

 

I know how annoying this can be. See my message below for instructions on how to sort it.

 

Let me know if you need anymore detailed steps.

 

All the best

Luke

 

 



On 30 Nov 2020, at 12:17, luke scholey via groups.io <l.scholey@...> wrote:



Hi all

 

Just to add to this:

 

There seems to be an issue with some (but not all) new Dell laptops that use a version of the Realtech audio driver and NVDA.

 

As stated below, there’s a memory leak with the Windows Audio Device Graph Isolation (audiodg.exe) service. When using NVDA, especially for long periods of time, this service eats all available ram and then starts gobbling up virtual memory as well until the device blue screens. This is limited to when NVDA speaks, my testing has revealed that if you leave NVDA silent for a while, the memory slowly comes back down again. This leak also doesn’t happen when other audio is playing so it seems to be a problem with the way NVDA uses this service. But if you’re using one of these effected laptops in a 9 til 5  job, over a few hours, the machine would become slower and slower.

 

A temporary fix for this is to find the audio driver in use in the device manager from hardware and sound, navigate to the sounds video and game controllers category and update the audio driver. Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current Realtech driver and the default Windows 10 driver which is called HD Audio from Microsoft. Click this driver to update and the audio on the machine will stop. Restart the laptop to begin using the new updated driver. Using this HD Audio driver, the issue is no longer present.

 

I’m not saying NVDA is at fault here because I don’t know enough about this yet. It could be that the driver is the culprit, and NVDA is doing things correctly but the driver is not handling NVDA very well.

 

So far I’ve tested this on Dell Inspiron laptops from the 570 range and above, from Windows 10 1809 and above and NVDA 2019.1 and above.

 

Hope this helps.

 

Luke

 

 

From: William Wong
Sent: 30 November 2020 11:19
To: nvda@groups.io
Subject: [nvda] Ram problem and nvda

 

H

 

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

Viewing the issues online again, it looks like del just doesn't really care or at least care to respond to put it mildly.

A load of people have had issues with dell and their drivers.

What is worse, realtech just don't have updated drivers over the 2.82 2017 drivers so bar getting them from microsoft well who knows.

There was an unofficial driver from alanfox2000 where he just pulled driect from realtech but realtech didn't like him transfering the site directly probably because there were hacked ftp accounts involved.

Pal1000 has made a driver but its a mashed together load of scripts and other hacked rubbish.

I mean if you want to try the universal hacked driver and that solves your issue fine.

free-codecs.com has the last realtech official driver ever released earlier this year but while I have it on a few systems it has a lot of major bugs the biggest is that if you have a problem with the your speakers and unplug them,and plug in something else, then plug the speakers back they will not work unless you reboot with your device unplugged and hope sound comes back.

Or reinstall the driver.

There is also the last windows 1909 driver from windowsupdate itself which may have enough for you.

Finally there are these

https://github.com/kevinshroff/KSMRD-Modded-Realtek-Audio-Drivers

and

https://github.com/distantorigin/XPS-Enhancements

Aparently most of this stuff and all the issues have to do with waves max.

Why dell does not care to fix their stuff is beyond me but its certainly working.

I have had friends with units having other issues and there was the exploding batteries thing a while back.

Its obvious how dell stuff is designed and how it runs itself.

Its a good antiselling point.

There is no way in heck I will ever buy one ever!



On 1/12/2020 4:15 am, luke scholey via groups.io wrote:
Hi Melissa

I know how annoying this can be. See my message below for instructions on how to sort it.

Let me know if you need anymore detailed steps.

All the best
Luke



On 30 Nov 2020, at 12:17, luke scholey via groups.io <l.scholey@...> wrote:



Hi all

 

Just to add to this:

 

There seems to be an issue with some (but not all) new Dell laptops that use a version of the Realtech audio driver and NVDA.

 

As stated below, there’s a memory leak with the Windows Audio Device Graph Isolation (audiodg.exe) service. When using NVDA, especially for long periods of time, this service eats all available ram and then starts gobbling up virtual memory as well until the device blue screens. This is limited to when NVDA speaks, my testing has revealed that if you leave NVDA silent for a while, the memory slowly comes back down again. This leak also doesn’t happen when other audio is playing so it seems to be a problem with the way NVDA uses this service. But if you’re using one of these effected laptops in a 9 til 5  job, over a few hours, the machine would become slower and slower.

 

A temporary fix for this is to find the audio driver in use in the device manager from hardware and sound, navigate to the sounds video and game controllers category and update the audio driver. Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current Realtech driver and the default Windows 10 driver which is called HD Audio from Microsoft. Click this driver to update and the audio on the machine will stop. Restart the laptop to begin using the new updated driver. Using this HD Audio driver, the issue is no longer present.

 

I’m not saying NVDA is at fault here because I don’t know enough about this yet. It could be that the driver is the culprit, and NVDA is doing things correctly but the driver is not handling NVDA very well.

 

So far I’ve tested this on Dell Inspiron laptops from the 570 range and above, from Windows 10 1809 and above and NVDA 2019.1 and above.

 

Hope this helps.

 

Luke

 

 

From: William Wong
Sent: 30 November 2020 11:19
To: nvda@groups.io
Subject: [nvda] Ram problem and nvda

 

H

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

On Mon, Nov 30, 2020 at 04:41 PM, Melissa Jean wrote:
I hope that it does it but I have no confidence with realtech to be honest.
-
The issue is not with Realtek audio drivers in general, or this problem would be hugely widespread across computer makes and models.  They are a very big company in audio for computers.

The problem is with the Realtek driver being issued by Dell, which I'll bet my bottom dollar that they have customized, as this is not at all uncommon practice.  That's why the first place that's generally recommended to search for drivers is the downloads and drivers support page for your exact make and model of computer.  In the vast majority of cases, that will be the best fit.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

I just tried to do this using microsoft disability on be my eyes. She
could not locate any drivers other than real tech on my computer and
they will not install drivers not rec by manufacturer. She went to the
dell site and there was an Oct 27 update for real tech. So I installed
those... I hope that it does it but I have no confidence with real
tech to be honest.

I have more school work to do so I guess will update later.
On 11/30/20, luke scholey via groups.io
<l.scholey=lukescholey.co.uk@groups.io> wrote:
Hi all

Just to add to this:

There seems to be an issue with some (but not all) new Dell laptops that use
a version of the Realtech audio driver and NVDA.

As stated below, there’s a memory leak with the Windows Audio Device Graph
Isolation (audiodg.exe) service. When using NVDA, especially for long
periods of time, this service eats all available ram and then starts
gobbling up virtual memory as well until the device blue screens. This is
limited to when NVDA speaks, my testing has revealed that if you leave NVDA
silent for a while, the memory slowly comes back down again. This leak also
doesn’t happen when other audio is playing so it seems to be a problem with
the way NVDA uses this service. But if you’re using one of these effected
laptops in a 9 til 5 job, over a few hours, the machine would become slower
and slower.

A temporary fix for this is to find the audio driver in use in the device
manager from hardware and sound, navigate to the sounds video and game
controllers category and update the audio driver. Instead of searching for
updates on the internet automatically, choose the manual option and select
the button that will allow the user to choose a driver from a compatible
list of drivers in the same category. Usually there will only be two drivers
in this list, the current Realtech driver and the default Windows 10 driver
which is called HD Audio from Microsoft. Click this driver to update and the
audio on the machine will stop. Restart the laptop to begin using the new
updated driver. Using this HD Audio driver, the issue is no longer present.

I’m not saying NVDA is at fault here because I don’t know enough about this
yet. It could be that the driver is the culprit, and NVDA is doing things
correctly but the driver is not handling NVDA very well.

So far I’ve tested this on Dell Inspiron laptops from the 570 range and
above, from Windows 10 1809 and above and NVDA 2019.1 and above.

Hope this helps.

Luke


From: William Wong
Sent: 30 November 2020 11:19
To: nvda@groups.io
Subject: [nvda] Ram problem and nvda

H







moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 
Edited

Well a solution for me is to never buy a dell.

Its been known there are a lot of audio driver issues with dell units for us blind persons.

There is another reason now not to even buy dell because its just bad news for us.

As for getting it fixed.

If dell wanna fix their stuff and you need to send the laptop in, maybe they can fix it.

Maybe its an update.

 

Its obvious that they are aware of it though.


Re: Looking for an NVDA tutorial

molly
 

Hi.

I’d also suggest the basic training module for NVDA from NV Access.

I am studying the module right now to prepare to take the NVDA certification exam and it is excellent.

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Skye
Sent: Monday, November 30, 2020 3:34 PM
To: nvda@nvda.groups.io
Subject: [nvda] Looking for an NVDA tutorial

 

Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept?  Thanks!


Re: Looking for an NVDA tutorial

Ann Byrne
 

NVDA has its own excellent tutorial for $30 Australian, which is around $23 US. It is very good.

At 02:33 PM 11/30/2020, you wrote:
Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept? Thanks!


Re: Looking for an NVDA tutorial

hurrikennyandopo ...
 

Hi


The following page should help it also links to other nvda tutorials but they are only for a desk top user.


It also has a link to the nvaccess shop where you can buy training material for nvda, word, excel,outlook I think and I think there is one coming for power point unless it is there already.


The link to this page is http://www.accessibilitycentral.net/nvda%20tutorials.html

Gene nz


On 1/12/2020 9:33 am, Skye wrote:
Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept?  Thanks!


Re: Looking for an NVDA tutorial

Rosemarie Chavarria
 

Joseph Lee has a very good tutorial on NVDA. I don’t remember the link for it right now but you can do a search for it on google or whatever search engine you use.

 

 

 

Sent from Mail for Windows 10

 

From: Skye
Sent: Monday, November 30, 2020 12:39 PM
To: nvda@nvda.groups.io
Subject: [nvda] Looking for an NVDA tutorial

 

Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept?  Thanks!

 


Re: Looking for an NVDA tutorial

Chris Smart
 

The basic training sold at nvaccess.org is excellent.



On 2020-11-30 3:33 p.m., Skye wrote:
Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept?  Thanks!


Looking for an NVDA tutorial

Skye
 

Any suggestions for a really good beginner NVDA tutorial for someone new to the overall concept?  Thanks!


Re: Will NVDA work smoothly in Windows 10 on ARM?

 

Hi,
It might be possible to run NVDA on a Windows 10 on ARM running on M1
processor. Note that Microsoft didn't truly release Windows 10 on ARM for
MacBook Air yet.
As for the library I mentioned, it is a module that allows NVDA to work
better with certain apps, especially when using web browsers.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Adam Samec
Sent: Monday, November 30, 2020 9:56 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Will NVDA work smoothly in Windows 10 on ARM?

Hello Joseph,

thanks for the reply. Though I didn't get it entirely. You mean NVDA comes
with a library same as what? Could you elaborate on that more?

Let's say I have a fast ARM processor, like that which is included in the
new MacBook Air with the M1 chip. Do you think NVDA will be stable on such
an ARM-based environment?

Kind regards
Adam

30. 11. 2020 v 18:34, Joseph Lee <@joslee>:

Hi,
What I'm about to say is theoretical, but might be applicable in practice:
I expect NVDA to be slow in Windows 10 on ARM. As you may know, in
order to run x86 (32-bit) code, Windows 10 on ARM comes with an
emulator. But because NVDA is a Python-based software, it must go
through multiple layers (Python interpreter on x86, which in turn will
run on top of x86 emulator) just to get it to run. Thankfully, NVDA
does come with the same library for communicating with certain apps,
so it might be a bit fast (still slower than running on a 64-bit AMD
or Intel processor); for reference, the ARM version of NVDA Helper library
is also compiled when compiling NVDA.
As for working with ARM apps, foundations are in place to fully
support them. The initial work was made in 2017, which was somewhat
enhanced in subsequent releases. In NVDA 2020.3, NVDA can tell you
what the target machine architecture for an app is, so using Python
Console, you can figure out if you're dealing with a 32-bit or 64-bit
x86 or ARM app. This will get a bit interesting (and slightly
complicated) soon when Windows 10 on ARM comes with an emulator for 64-bit
x86 code.
Cheers,
Joseph


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Adam
Samec
Sent: Monday, November 30, 2020 7:59 AM
To: nvda@nvda.groups.io
Subject: [nvda] Will NVDA work smoothly in Windows 10 on ARM?

Hello,

I am considering buying a notebook with an ARM-based processor, and I
am just wondering whether the x86 version of NVDA will work well in
the Windows
10 on ARM version of Windows. If not, are there plans for the
development of an ARM-based version of NVDA?

Thanks for your thoughts.

Best regards

Adam









Re: Will NVDA work smoothly in Windows 10 on ARM?

Adam Samec
 

Hello Joseph,

thanks for the reply. Though I didn't get it entirely. You mean NVDA comes with a library same as what? Could you elaborate on that more?

Let's say I have a fast ARM processor, like that which is included in the new MacBook Air with the M1 chip. Do you think NVDA will be stable on such an ARM-based environment?

Kind regards
Adam

30. 11. 2020 v 18:34, Joseph Lee <@joslee>:

Hi,
What I'm about to say is theoretical, but might be applicable in practice:
I expect NVDA to be slow in Windows 10 on ARM. As you may know, in order to
run x86 (32-bit) code, Windows 10 on ARM comes with an emulator. But because
NVDA is a Python-based software, it must go through multiple layers (Python
interpreter on x86, which in turn will run on top of x86 emulator) just to
get it to run. Thankfully, NVDA does come with the same library for
communicating with certain apps, so it might be a bit fast (still slower
than running on a 64-bit AMD or Intel processor); for reference, the ARM
version of NVDA Helper library is also compiled when compiling NVDA.
As for working with ARM apps, foundations are in place to fully support
them. The initial work was made in 2017, which was somewhat enhanced in
subsequent releases. In NVDA 2020.3, NVDA can tell you what the target
machine architecture for an app is, so using Python Console, you can figure
out if you're dealing with a 32-bit or 64-bit x86 or ARM app. This will get
a bit interesting (and slightly complicated) soon when Windows 10 on ARM
comes with an emulator for 64-bit x86 code.
Cheers,
Joseph


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Adam Samec
Sent: Monday, November 30, 2020 7:59 AM
To: nvda@nvda.groups.io
Subject: [nvda] Will NVDA work smoothly in Windows 10 on ARM?

Hello,

I am considering buying a notebook with an ARM-based processor, and I am
just wondering whether the x86 version of NVDA will work well in the Windows
10 on ARM version of Windows. If not, are there plans for the development of
an ARM-based version of NVDA?

Thanks for your thoughts.

Best regards

Adam









Re: Will NVDA work smoothly in Windows 10 on ARM?

 

Hi,
What I'm about to say is theoretical, but might be applicable in practice:
I expect NVDA to be slow in Windows 10 on ARM. As you may know, in order to
run x86 (32-bit) code, Windows 10 on ARM comes with an emulator. But because
NVDA is a Python-based software, it must go through multiple layers (Python
interpreter on x86, which in turn will run on top of x86 emulator) just to
get it to run. Thankfully, NVDA does come with the same library for
communicating with certain apps, so it might be a bit fast (still slower
than running on a 64-bit AMD or Intel processor); for reference, the ARM
version of NVDA Helper library is also compiled when compiling NVDA.
As for working with ARM apps, foundations are in place to fully support
them. The initial work was made in 2017, which was somewhat enhanced in
subsequent releases. In NVDA 2020.3, NVDA can tell you what the target
machine architecture for an app is, so using Python Console, you can figure
out if you're dealing with a 32-bit or 64-bit x86 or ARM app. This will get
a bit interesting (and slightly complicated) soon when Windows 10 on ARM
comes with an emulator for 64-bit x86 code.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Adam Samec
Sent: Monday, November 30, 2020 7:59 AM
To: nvda@nvda.groups.io
Subject: [nvda] Will NVDA work smoothly in Windows 10 on ARM?

Hello,

I am considering buying a notebook with an ARM-based processor, and I am
just wondering whether the x86 version of NVDA will work well in the Windows
10 on ARM version of Windows. If not, are there plans for the development of
an ARM-based version of NVDA?

Thanks for your thoughts.

Best regards

Adam


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

Jackie
 

The other thing I might suggest is to ensure all sound enhancements
are turned off, which tends not to be the case w/Realtek.

That Dell would hang up on someone is just inexcusable. Believe me,
I've taken much abuse from folks over the years & never once hung up.
& I doubt she was even remotely actin like that.

On 11/30/20, Brian Vogel <@britechguy> wrote:
On Mon, Nov 30, 2020 at 11:59 AM, Melissa Jean wrote:


dell hung up on me twice.
-
That's something I would report, too, unless you were behaving in an
outrageously abusive way toward the support tech, which I highly doubt you
were.

This is clearly something that Dell needs to be in the center of resolving,
and they need to pick up the ball.

After having read Mr. Wong's saga elsewhere before this topic started,
coupled with what's been shared here, I would be raising holy hell with Dell
about this and not taking no for an answer. It's clearly not a coincidence,
and it's clearly something they need to be actively trying to resolve. End
users can't fix this, nor should they be expected to.

--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042

*If you think that you can think about a thing, inextricably attached to
something else, without thinking of the thing it is attached to, then you
have a legal mind.*

~ Thomas Reed Powell





--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
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& check out my sites at www.brightstarsweb.com & www.mysitesbeenhacked.com


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

On Mon, Nov 30, 2020 at 11:59 AM, Melissa Jean wrote:
dell hung up on me twice.
-
That's something I would report, too, unless you were behaving in an outrageously abusive way toward the support tech, which I highly doubt you were.

This is clearly something that Dell needs to be in the center of resolving, and they need to pick up the ball.

After having read Mr. Wong's saga elsewhere before this topic started, coupled with what's been shared here, I would be raising holy hell with Dell about this and not taking no for an answer.  It's clearly not a coincidence, and it's clearly something they need to be actively trying to resolve.  End users can't fix this, nor should they be expected to.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

Thank you for this, this was driving me crazy. It would do this to me if I were using jaws or NVDA. I have been contacting Microsoft support and even della couple of times and they couldn’t help me… dell hung up on me twice. to me, it sounded like a memory issue but I couldn’t figure out what was taking up that memory. Nothing says fun like working on a paper for school, hitting save, hearing it saved, and then finding out that it didn’t save your work for the past half hour.
I have a dell latitude that I got back in September of this year.

Melissa

On Nov 30, 2020, at 6:17 AM, luke scholey via groups.io <l.scholey@...> wrote:



Hi all

 

Just to add to this:

 

There seems to be an issue with some (but not all) new Dell laptops that use a version of the Realtech audio driver and NVDA.

 

As stated below, there’s a memory leak with the Windows Audio Device Graph Isolation (audiodg.exe) service. When using NVDA, especially for long periods of time, this service eats all available ram and then starts gobbling up virtual memory as well until the device blue screens. This is limited to when NVDA speaks, my testing has revealed that if you leave NVDA silent for a while, the memory slowly comes back down again. This leak also doesn’t happen when other audio is playing so it seems to be a problem with the way NVDA uses this service. But if you’re using one of these effected laptops in a 9 til 5  job, over a few hours, the machine would become slower and slower.

 

A temporary fix for this is to find the audio driver in use in the device manager from hardware and sound, navigate to the sounds video and game controllers category and update the audio driver. Instead of searching for updates on the internet automatically, choose the manual option and select the button that will allow the user to choose a driver from a compatible list of drivers in the same category. Usually there will only be two drivers in this list, the current Realtech driver and the default Windows 10 driver which is called HD Audio from Microsoft. Click this driver to update and the audio on the machine will stop. Restart the laptop to begin using the new updated driver. Using this HD Audio driver, the issue is no longer present.

 

I’m not saying NVDA is at fault here because I don’t know enough about this yet. It could be that the driver is the culprit, and NVDA is doing things correctly but the driver is not handling NVDA very well.

 

So far I’ve tested this on Dell Inspiron laptops from the 570 range and above, from Windows 10 1809 and above and NVDA 2019.1 and above.

 

Hope this helps.

 

Luke

 

 

From: William Wong
Sent: 30 November 2020 11:19
To: nvda@groups.io
Subject: [nvda] Ram problem and nvda

 

H

 


moderated Re: RAM Problem with Dell computers that have Realtek HD Audio Driver, and NVDA or JAWS

 

On Mon, Nov 30, 2020 at 11:17 AM, luke scholey wrote:
I think if it were possible to fix, we have better luck with NVAccess taking it seriously than dell.
-
That's just not the way it does, or should, work.

If the problem is with a driver, then whoever is responsible for that driver does the fix.  It is conceivably possible it could be Realtek, but I'm doubting it since the problem has so far been confined only to Dell machines.

If third party software developers like NVAccess and others were ever to get into the business of creating workarounds for driver issues or memory leak issues of any kind not of their making their ability to focus on their core missions would evaporate very, very quickly.

There are spheres of responsibility in the software world that are pretty clearly demarcated and have been since the days I was actually doing it, which ended in the late 1990s.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 20H2, Build 19042  

If you think that you can think about a thing, inextricably attached to something else, without thinking of the thing it is attached to, then you have a legal mind.

        ~ Thomas Reed Powell