Date   

Re: NVDA saying unknown again in browsers

hurrikennyandopo ...
 

Hi Cearbhall


I am running the latest version of Windows 2004 stable and I have no problems with any of the browsers or nvda saying unknown etc even down on the task bar etc.


They say its a big job to upgrade and unless there is a killer feature you need to use the end of the day it is up to the user.


Did you also see the reply from Tyler just in case you missed it?




My guess is this is an instance of #9039. To avoid a lot of back and forth, let's assume it is; if it's not, no harm done.

1. Run the COM Registration Fixing Tool, follow its prompts, and reboot just for good measure. If it fixed it, then great, nothing to worry about and you can stop here.

However if that didn't fix it (which I doubt it would), please do the following, assuming you have an installed copy of NVDA 2019.3 or higher:
1. Press windows+r to open the run dialog.
2. Type nvda
3. Press control shift enter and answer yes to the prompt that appears to run as administrator.
4. When NVDA restarts, open the python console either with NVDA+CTRL+z or in the tools menu.
5. Paste this long line in and hit enter. If you're using teamviewer, I'm not sure how you get the clipboard across; maybe it does it automatically.

import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll", None)

If it says traceback, then the line didn't work, and it may have been pasted incorrectly. In that case, come back here and we'll figure out why.

6. Restart NVDA. Things should work again. If they don't, try rebooting.



They might even be able to roll back windows to a date before it happened and it may do the job.


I did also a while ago see another which was similar but it was when you installed a program called maths some thing where it would let nvda reads maths stuff but can not find a reference to it in the user guide now. When it was used it was good but when it was uninstalled it caused those type of problems as well.


You had to re install it again to fix the problem it caused.


Gene nz

 

On 9/07/2020 11:33 pm, Cearbhall O'Meadhra wrote:

Gene nz,

 

The problem exists on another computer where I am assisting someone to resolve their difficulty. My own PC is running fine. I have been in touch with the Microsoft Accessibility Help desk and it seems that there are some access issues with version 2004 of Windows 10. Would you advise me to install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

 

Hi

 

You might need some sighted help to do the following.

 

This is off my website and it may depend on the version you are using of nvda.

 

One part is for the older nvda and one for the newer nvda do not enter those details only the lines below each one.

 

Do you know the nvda version?

 

The very last part was for the run com tool but if you have done that and rebooted and it is still playing up look for your version number of nvda.

 

The later one has fixed it also on later versions of windows .

 

hope it helps

 

Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll", None)
Current NVDA 2019.3 onward
import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll", None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows unregistering some of the files needed by NVDA - the following tool section in NVDA will get you out of trouble. To access this tool press the NVDA key + letter N while NVDA is running. Arrow down to the tools menu. A submenu will come up. Arrow down to the menu called Run COM Registration Fixing tool... then press the Enter key.  It should register the files needed by NVDA.

 

 

Gene nz

 

On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:

Hi,

 

Just as in 2018 under issue #33784  NVDA says unknown instead of reading any content in Firefox and Chrome. It does work in Edge. All latest version of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.

 

The earlier issue seemed to relate to a windows update but I dont think there was an update in this case today.

 

Can anyone point to a solution? This problem began only about one week ago.

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: NVDA saying unknown again in browsers

Kenny Nead <knead54@...>
 

Thank you!

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, July 9, 2020 3:07 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

 

Kenny,

            Unless there is something specific in Pro that you simply must have, I see no compelling reason to change edition from Home to Pro.  It's really a personal choice.  I'd still be on Home except for the fact that I have enough clients on Pro that when I need to troubleshoot something "Pro-specific" it's handy to have one machine that has Pro.  All the other Windows 10 machines in my household are Windows 10 Home.

Cearbhall,

             No great surprise there, and I'm glad that a demonstration has been made of the "intelligence" of the Windows 10 installer.  There was a time where you could actually force update a machine that was displaying the "not quite ready" message in the Windows Update Pane.  This never made the slightest sense to me, as if Microsoft deems the hardware "not ready" it's not ready, and any one of the ways of upgrading to the next Feature Update should detect that, and give a, "Whoa, Nelly!!," type message saying that the update cannot yet be done.

              Whatever method it was you used to try to force it clearly detected the "not ready" state and aborted, as it should.  That is, unless I'm misreading you and you're saying that you manually aborted a force update as soon as you had the opportunity after kicking it off.  In which case, ignore all that came before.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 


NVDA and AVG antivirus paid version

Hettie <woehler.hettie@...>
 

Hi all

Is there an add-on for the paid version of AVG antivirus?

Thanks


Hettie



--
This email has been checked for viruses by AVG.
https://www.avg.com


Re: NVDA saying unknown again in browsers

 

Kenny,

            Unless there is something specific in Pro that you simply must have, I see no compelling reason to change edition from Home to Pro.  It's really a personal choice.  I'd still be on Home except for the fact that I have enough clients on Pro that when I need to troubleshoot something "Pro-specific" it's handy to have one machine that has Pro.  All the other Windows 10 machines in my household are Windows 10 Home.

Cearbhall,

             No great surprise there, and I'm glad that a demonstration has been made of the "intelligence" of the Windows 10 installer.  There was a time where you could actually force update a machine that was displaying the "not quite ready" message in the Windows Update Pane.  This never made the slightest sense to me, as if Microsoft deems the hardware "not ready" it's not ready, and any one of the ways of upgrading to the next Feature Update should detect that, and give a, "Whoa, Nelly!!," type message saying that the update cannot yet be done.

              Whatever method it was you used to try to force it clearly detected the "not ready" state and aborted, as it should.  That is, unless I'm misreading you and you're saying that you manually aborted a force update as soon as you had the opportunity after kicking it off.  In which case, ignore all that came before.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 


Re: NVDA saying unknown again in browsers

Cearbhall O'Meadhra
 

Brian,

 

You may be glad to hear that Windows Update refused to complete saying that my PC settings were not ready for version 2004 and declaring that they are working on it and would get there eventually!

 

I have aborted the upgrade and will continue as I am for now.

 

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Thursday, July 9, 2020 4:48 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

 

On Thu, Jul 9, 2020 at 08:22 AM, Kenny Nead wrote:

But why not update to 1909?

Unless you happen to have the ISO file for 1909 on hand (or can get it) that's not happening these days.  The Media Creation Tool will always create the ISO (or bootable USB media from the ISO) for the currently released version of Windows 10, which is now 2004.

Also, figuring out what's up here and getting it fixed under 2004 (whether that fix is in NVDA or not), while a pain, is a useful exercise in itself, as it's going to keep occurring if the root cause is not determined.

And Gene's comment earlier this morning echoes what Joseph Lee and myself have been saying for years now on the Windows 10 for Screen Reader users group:  Unless there is something in a feature update that you absolutely need, which seldom if ever occurs, don't elect to apply it in the early days of the roll out.  Even Windows 10 Home Users have the ability now to just not activate that Download and install now link in the Windows Update pane.  Waiting a couple of months is virtually never a bad idea.

It will be interesting to learn what the root cause of this change is, as I wouldn't have thought that an unchanged browser coupled with an unchanged NVDA, even with a new version of Windows 10, would do this.  Signs point to something about Windows 10, though.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 


Re: thunderbird just broke!

Kevin Cussick
 

Hi, well it might be a good idea to create a restore point and call it something You will remember and if You get this again maybe it will be not such a problem to fix.

On 09/07/2020 01:08, Roger Stewart wrote:
I was thinking about doing a system restore. The only thing I did today was to install the new Microsoft Edge. However, everything was working after that for a few hours and then it suddenly went bonkers!  A few hours later, it righted itself with no help or action from me! Just one of those digital mysteries I guess!
:-)
Roger
On 7/8/2020 4:03 PM, Gene wrote:
If the registry tool didn't help, I don't know what the problem is. Is system restore active on your machine?  Running a restore point from before the problem started might solve it.

Gene
-----Original Message----- From: Roger Stewart
Sent: Wednesday, July 08, 2020 1:55 PM
To: NVDA List
Subject: [nvda] Problem is definately with nvda

I've just tried running Narrator, and it reads Thunderbird proberly.
I've also found that this problem exists in Firefox now as well. I did
try running the com registry tool and that didn't help at all.

Roger








Re: NVDA and torrent app

g melconian <gmelconian619@...>
 

Bit torrent sstill is what I use on my older pc with windows 10.  That’s  the only one I use for torrenting. 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Michael Weaver via groups.io
Sent: Thursday, July 9, 2020 11:45 AM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and torrent app

 

What torrent or bittorrent app is accessible in Windows 10 with NVDA?
I would like to Duel boot Windows and Linux and it was suggested I ran Linux as a VM from an ISO.


NVDA and torrent app

Michael Weaver <weavermicha@...>
 

What torrent or bittorrent app is accessible in Windows 10 with NVDA?
I would like to Duel boot Windows and Linux and it was suggested I ran Linux as a VM from an ISO.


Re: Latest working version of Windows

g melconian <gmelconian619@...>
 

Thanks jacob.lately I have just been using chromium based edge and chrome with NVDA. 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Jacob Kruger
Sent: Thursday, July 9, 2020 10:04 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Latest working version of Windows

 

Cearbhall, no, and, I myself regularly use multiple versions of both of those - waterfox, firefox, brave and chrome.

 

Suppose could depend on website contents, etc., but, haven't noticed anything like that from my side, and, web development/content is my business.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 04:08 PM, Cearbhall O'Meadhra wrote:

Good to hear from you Jacob,

 

That is a recommendation indeed, coming from you!

 

Have you heard of anyone experiencing NVDA saying unknown in Firefox and chrome under version 2004?

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Jacob Kruger
Sent: Thursday, July 9, 2020 1:32 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Latest working version of Windows

 

Cearbhall, I'm quite happy/comfortable running NVDA under latest windows 10 2004 version.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 01:46 PM, Cearbhall O'Meadhra wrote:

Hi,

 

I discovered that my version of Windows 10 is not the latest. I hear that version 2004 has bugs that make it difficult to run NVDA. What is the latest version that works well with NVDA?

 

My current version is: 1903 (OS Build 18362.900)

My version of NVDA is: 2020.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: Latest working version of Windows

Jacob Kruger
 

Cearbhall, no, and, I myself regularly use multiple versions of both of those - waterfox, firefox, brave and chrome.


Suppose could depend on website contents, etc., but, haven't noticed anything like that from my side, and, web development/content is my business.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 04:08 PM, Cearbhall O'Meadhra wrote:

Good to hear from you Jacob,

 

That is a recommendation indeed, coming from you!

 

Have you heard of anyone experiencing NVDA saying unknown in Firefox and chrome under version 2004?

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Jacob Kruger
Sent: Thursday, July 9, 2020 1:32 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Latest working version of Windows

 

Cearbhall, I'm quite happy/comfortable running NVDA under latest windows 10 2004 version.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 01:46 PM, Cearbhall O'Meadhra wrote:

Hi,

 

I discovered that my version of Windows 10 is not the latest. I hear that version 2004 has bugs that make it difficult to run NVDA. What is the latest version that works well with NVDA?

 

My current version is: 1903 (OS Build 18362.900)

My version of NVDA is: 2020.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: NVDA saying unknown again in browsers

Kenny Nead <knead54@...>
 

Hi Brian, can you please tell me if there is any advantage to having the pro version of Windows, verses the home, if all you are doing is using it at home with no other computers linked.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, July 9, 2020 10:48 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

 

On Thu, Jul 9, 2020 at 08:22 AM, Kenny Nead wrote:

But why not update to 1909?

Unless you happen to have the ISO file for 1909 on hand (or can get it) that's not happening these days.  The Media Creation Tool will always create the ISO (or bootable USB media from the ISO) for the currently released version of Windows 10, which is now 2004.

Also, figuring out what's up here and getting it fixed under 2004 (whether that fix is in NVDA or not), while a pain, is a useful exercise in itself, as it's going to keep occurring if the root cause is not determined.

And Gene's comment earlier this morning echoes what Joseph Lee and myself have been saying for years now on the Windows 10 for Screen Reader users group:  Unless there is something in a feature update that you absolutely need, which seldom if ever occurs, don't elect to apply it in the early days of the roll out.  Even Windows 10 Home Users have the ability now to just not activate that Download and install now link in the Windows Update pane.  Waiting a couple of months is virtually never a bad idea.

It will be interesting to learn what the root cause of this change is, as I wouldn't have thought that an unchanged browser coupled with an unchanged NVDA, even with a new version of Windows 10, would do this.  Signs point to something about Windows 10, though.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 


Re: NVDA saying unknown again in browsers

Scott Berry <sb356607@...>
 

Hello there,


Just to add my two sense I have seen this happen in Google Chrome as well as McAffee Antivirus as they use html pages for most of the operations of that program..  It is very disconcerning that NVDA has fallen back a bit in my opinion.

On 7/9/2020 8:27 AM, Kenny Nead wrote:
Yes it is.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Thursday, July 9, 2020 9:05 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

Is that the latest one before 2004?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kenny Nead
Sent: Thursday, July 9, 2020 1:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

But why not update to 1909?

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, July 9, 2020 6:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

I've said in the past that I think people shouldn't install full updates for a time to see what problems may result. This appears to be one more example of why. My understanding is that you can still get security updates for quite awhile once a new full update comes out so why the hurry?

Gene
s-----Original Message-----
From: Cearbhall O'Meadhra
Sent: Thursday, July 09, 2020 6:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers



Gene nz,



The problem exists on another computer where I am assisting someone to resolve their difficulty. My own PC is running fine. I have been in touch with the Microsoft Accessibility Help desk and it seems that there are some access issues with version 2004 of Windows 10. Would you advise me to install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)







All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie









From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers





Hi



You might need some sighted help to do the following.



This is off my website and it may depend on the version you are using of nvda.



One part is for the older nvda and one for the newer nvda do not enter those
details only the lines below each one.



Do you know the nvda version?



The very last part was for the run com tool but if you have done that and
rebooted and it is still playing up look for your version number of nvda.



The later one has fixed it also on later versions of windows .



hope it helps



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane”
check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter
what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into
your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other
strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in
“command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow down
to select “run as administrator” and press the Enter key. This will take you
to a command prompt window. This will not be spoken out. You may need
sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll",
None)
Current NVDA 2019.3 onward
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll",
None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt +
F4 key. You should notice now where NVDA was saying “unknown” as in some
examples given, NVDA should now read the icons in the running applications
area of Windows, speak the content of the webpage and menus, and also in
Mozilla Thunderbird and other places in Windows including the Windows
applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows
unregistering some of the files needed by NVDA - the following tool section
in NVDA will get you out of trouble. To access this tool press the NVDA key
+ letter N while NVDA is running. Arrow down to the tools menu. A submenu
will come up. Arrow down to the menu called Run COM Registration Fixing
tool... then press the Enter key. It should register the files needed by
NVDA.





Gene nz





On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:



Hi,



Just as in 2018 under issue #33784 NVDA says “unknown” instead of reading
any content in Firefox and Chrome. It does work in Edge. All latest version
of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.



The earlier issue seemed to relate to a windows update but I don’t think
there was an update in this case today.



Can anyone point to a solution? This problem began only about one week ago.



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie






















Re: NVDA saying unknown again in browsers

 

On Thu, Jul 9, 2020 at 08:22 AM, Kenny Nead wrote:
But why not update to 1909?
Unless you happen to have the ISO file for 1909 on hand (or can get it) that's not happening these days.  The Media Creation Tool will always create the ISO (or bootable USB media from the ISO) for the currently released version of Windows 10, which is now 2004.

Also, figuring out what's up here and getting it fixed under 2004 (whether that fix is in NVDA or not), while a pain, is a useful exercise in itself, as it's going to keep occurring if the root cause is not determined.

And Gene's comment earlier this morning echoes what Joseph Lee and myself have been saying for years now on the Windows 10 for Screen Reader users group:  Unless there is something in a feature update that you absolutely need, which seldom if ever occurs, don't elect to apply it in the early days of the roll out.  Even Windows 10 Home Users have the ability now to just not activate that Download and install now link in the Windows Update pane.  Waiting a couple of months is virtually never a bad idea.

It will be interesting to learn what the root cause of this change is, as I wouldn't have thought that an unchanged browser coupled with an unchanged NVDA, even with a new version of Windows 10, would do this.  Signs point to something about Windows 10, though.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Science has become just another voice in the room; it has lost its platform.  Now, you simply declare your own truth.

      ~ Dr. Paul A. Offit, in New York Times article, How Anti-Vaccine Sentiment Took Hold in the United States, September 23, 2019

 

 


Re: NVDA saying unknown again in browsers

Kenny Nead <knead54@...>
 

Yes it is.

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Thursday, July 9, 2020 9:05 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

Is that the latest one before 2004?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kenny Nead
Sent: Thursday, July 9, 2020 1:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

But why not update to 1909?

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, July 9, 2020 6:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

I've said in the past that I think people shouldn't install full updates for a time to see what problems may result. This appears to be one more example of why. My understanding is that you can still get security updates for quite awhile once a new full update comes out so why the hurry?

Gene
s-----Original Message-----
From: Cearbhall O'Meadhra
Sent: Thursday, July 09, 2020 6:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers



Gene nz,



The problem exists on another computer where I am assisting someone to resolve their difficulty. My own PC is running fine. I have been in touch with the Microsoft Accessibility Help desk and it seems that there are some access issues with version 2004 of Windows 10. Would you advise me to install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)







All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie









From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers





Hi



You might need some sighted help to do the following.



This is off my website and it may depend on the version you are using of nvda.



One part is for the older nvda and one for the newer nvda do not enter those
details only the lines below each one.



Do you know the nvda version?



The very last part was for the run com tool but if you have done that and
rebooted and it is still playing up look for your version number of nvda.



The later one has fixed it also on later versions of windows .



hope it helps



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane”
check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter
what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into
your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other
strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in
“command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow down
to select “run as administrator” and press the Enter key. This will take you
to a command prompt window. This will not be spoken out. You may need
sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll",
None)
Current NVDA 2019.3 onward
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll",
None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt +
F4 key. You should notice now where NVDA was saying “unknown” as in some
examples given, NVDA should now read the icons in the running applications
area of Windows, speak the content of the webpage and menus, and also in
Mozilla Thunderbird and other places in Windows including the Windows
applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows
unregistering some of the files needed by NVDA - the following tool section
in NVDA will get you out of trouble. To access this tool press the NVDA key
+ letter N while NVDA is running. Arrow down to the tools menu. A submenu
will come up. Arrow down to the menu called Run COM Registration Fixing
tool... then press the Enter key. It should register the files needed by
NVDA.





Gene nz





On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:



Hi,



Just as in 2018 under issue #33784 NVDA says “unknown” instead of reading
any content in Firefox and Chrome. It does work in Edge. All latest version
of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.



The earlier issue seemed to relate to a windows update but I don’t think
there was an update in this case today.



Can anyone point to a solution? This problem began only about one week ago.



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie


Re: Latest working version of Windows

Cearbhall O'Meadhra
 

Good to hear from you Jacob,

 

That is a recommendation indeed, coming from you!

 

Have you heard of anyone experiencing NVDA saying unknown in Firefox and chrome under version 2004?

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Jacob Kruger
Sent: Thursday, July 9, 2020 1:32 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Latest working version of Windows

 

Cearbhall, I'm quite happy/comfortable running NVDA under latest windows 10 2004 version.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 01:46 PM, Cearbhall O'Meadhra wrote:

Hi,

 

I discovered that my version of Windows 10 is not the latest. I hear that version 2004 has bugs that make it difficult to run NVDA. What is the latest version that works well with NVDA?

 

My current version is: 1903 (OS Build 18362.900)

My version of NVDA is: 2020.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: NVDA saying unknown again in browsers

Cearbhall O'Meadhra
 

Is that the latest one before 2004?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kenny Nead
Sent: Thursday, July 9, 2020 1:23 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

But why not update to 1909?

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, July 9, 2020 6:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

I've said in the past that I think people shouldn't install full updates for a time to see what problems may result. This appears to be one more example of why. My understanding is that you can still get security updates for quite awhile once a new full update comes out so why the hurry?

Gene
s-----Original Message-----
From: Cearbhall O'Meadhra
Sent: Thursday, July 09, 2020 6:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers



Gene nz,



The problem exists on another computer where I am assisting someone to resolve their difficulty. My own PC is running fine. I have been in touch with the Microsoft Accessibility Help desk and it seems that there are some access issues with version 2004 of Windows 10. Would you advise me to install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)







All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie









From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers





Hi



You might need some sighted help to do the following.



This is off my website and it may depend on the version you are using of
nvda.



One part is for the older nvda and one for the newer nvda do not enter those
details only the lines below each one.



Do you know the nvda version?



The very last part was for the run com tool but if you have done that and
rebooted and it is still playing up look for your version number of nvda.



The later one has fixed it also on later versions of windows .



hope it helps



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane”
check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter
what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into
your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other
strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in
“command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow down
to select “run as administrator” and press the Enter key. This will take you
to a command prompt window. This will not be spoken out. You may need
sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll",
None)
Current NVDA 2019.3 onward
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll",
None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt +
F4 key. You should notice now where NVDA was saying “unknown” as in some
examples given, NVDA should now read the icons in the running applications
area of Windows, speak the content of the webpage and menus, and also in
Mozilla Thunderbird and other places in Windows including the Windows
applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows
unregistering some of the files needed by NVDA - the following tool section
in NVDA will get you out of trouble. To access this tool press the NVDA key
+ letter N while NVDA is running. Arrow down to the tools menu. A submenu
will come up. Arrow down to the menu called Run COM Registration Fixing
tool... then press the Enter key. It should register the files needed by
NVDA.





Gene nz





On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:



Hi,



Just as in 2018 under issue #33784 NVDA says “unknown” instead of reading
any content in Firefox and Chrome. It does work in Edge. All latest version
of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.



The earlier issue seemed to relate to a windows update but I don’t think
there was an update in this case today.



Can anyone point to a solution? This problem began only about one week ago.



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie


Re: Latest working version of Windows

Rui Fontes
 

Same here!


Between 1903 and 2004 you have 1909.


Rui Fontes


Às 13:31 de 09/07/2020, Jacob Kruger escreveu:

Cearbhall, I'm quite happy/comfortable running NVDA under latest windows 10 2004 version.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."
On 2020-07-09 01:46 PM, Cearbhall O'Meadhra wrote:

Hi,

 

I discovered that my version of Windows 10 is not the latest. I hear that version 2004 has bugs that make it difficult to run NVDA. What is the latest version that works well with NVDA?

 

My current version is: 1903 (OS Build 18362.900)

My version of NVDA is: 2020.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: Latest working version of Windows

Jacob Kruger
 

Cearbhall, I'm quite happy/comfortable running NVDA under latest windows 10 2004 version.


Jacob Kruger
Blind Biker
Skype: BlindZA
"...resistance is futile...but, acceptance is versatile..."

On 2020-07-09 01:46 PM, Cearbhall O'Meadhra wrote:

Hi,

 

I discovered that my version of Windows 10 is not the latest. I hear that version 2004 has bugs that make it difficult to run NVDA. What is the latest version that works well with NVDA?

 

My current version is: 1903 (OS Build 18362.900)

My version of NVDA is: 2020.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

 

 


Re: NVDA saying unknown again in browsers

Kenny Nead <knead54@...>
 

But why not update to 1909?

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, July 9, 2020 6:47 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers

I've said in the past that I think people shouldn't install full updates for a time to see what problems may result. This appears to be one more example of why. My understanding is that you can still get security updates for quite awhile once a new full update comes out so why the hurry?

Gene
s-----Original Message-----
From: Cearbhall O'Meadhra
Sent: Thursday, July 09, 2020 6:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers



Gene nz,



The problem exists on another computer where I am assisting someone to
resolve their difficulty. My own PC is running fine. I have been in touch
with the Microsoft Accessibility Help desk and it seems that there are some
access issues with version 2004 of Windows 10. Would you advise me to
install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)







All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie









From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of
hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers





Hi



You might need some sighted help to do the following.



This is off my website and it may depend on the version you are using of
nvda.



One part is for the older nvda and one for the newer nvda do not enter those
details only the lines below each one.



Do you know the nvda version?



The very last part was for the run com tool but if you have done that and
rebooted and it is still playing up look for your version number of nvda.



The later one has fixed it also on later versions of windows .



hope it helps



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers,
Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane”
check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter
what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into
your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other
strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above)
NVDA might seem like it is still working properly but it may not be
completely in Windows and other programmes.
You could try the following solution which will allow you to re-register
your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in
“command prompt”. Once you have located command prompt, in the search
results, press the Applications key to bring up the context menu. Arrow down
to select “run as administrator” and press the Enter key. This will take you
to a command prompt window. This will not be spoken out. You may need
sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll",
None)
Current NVDA 2019.3 onward
import
comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll",
None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt +
F4 key. You should notice now where NVDA was saying “unknown” as in some
examples given, NVDA should now read the icons in the running applications
area of Windows, speak the content of the webpage and menus, and also in
Mozilla Thunderbird and other places in Windows including the Windows
applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows
unregistering some of the files needed by NVDA - the following tool section
in NVDA will get you out of trouble. To access this tool press the NVDA key
+ letter N while NVDA is running. Arrow down to the tools menu. A submenu
will come up. Arrow down to the menu called Run COM Registration Fixing
tool... then press the Enter key. It should register the files needed by
NVDA.





Gene nz





On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:



Hi,



Just as in 2018 under issue #33784 NVDA says “unknown” instead of reading
any content in Firefox and Chrome. It does work in Edge. All latest version
of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.



The earlier issue seemed to relate to a windows update but I don’t think
there was an update in this case today.



Can anyone point to a solution? This problem began only about one week ago.



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie


Re: NVDA saying unknown again in browsers

Gene
 

I've said in the past that I think people shouldn't install full updates for a time to see what problems may result. This appears to be one more example of why. My understanding is that you can still get security updates for quite awhile once a new full update comes out so why the hurry?

Gene

s-----Original Message-----
From: Cearbhall O'Meadhra
Sent: Thursday, July 09, 2020 6:33 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers



Gene nz,



The problem exists on another computer where I am assisting someone to resolve their difficulty. My own PC is running fine. I have been in touch with the Microsoft Accessibility Help desk and it seems that there are some access issues with version 2004 of Windows 10. Would you advise me to install version 2004 or should I keep my current version which is:

Version 1903 (OS Build 18362.900)







All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie









From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of hurrikennyandopo ...
Sent: Wednesday, July 8, 2020 1:12 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA saying unknown again in browsers





Hi



You might need some sighted help to do the following.



This is off my website and it may depend on the version you are using of nvda.



One part is for the older nvda and one for the newer nvda do not enter those details only the lines below each one.



Do you know the nvda version?



The very last part was for the run com tool but if you have done that and rebooted and it is still playing up look for your version number of nvda.



The later one has fixed it also on later versions of windows .



hope it helps



Troubleshooting - NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:

In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.

In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys

When you have been told the page is loaded and notice strange behaviour

Mozilla Thunderbird saying unknown while you try to navigate it

Your applications key does not work with it being spoken out and other strange behaviour in Windows

The running applications icons are not being spoken out
It might be a good idea to do the following:
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.
Type in the following command/s:
Old NVDA, Pre 2019.3
import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,ur"c:\windows\syswow64\oleacc.dll", None)
Current NVDA 2019.3 onward
import comtypes,ctypes;p=comtypes.typeinfo.LoadTypeLibEx(r"c:\windows\syswow64\oleacc.dll");ctypes.windll.oleaut32.RegisterTypeLib(p,r"c:\windows\syswow64\oleacc.dll", None)

This should re-register all components in the system32 folder.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.
Run COM Registration Fixing tool
If you are getting any of the following problems below - with Windows unregistering some of the files needed by NVDA - the following tool section in NVDA will get you out of trouble. To access this tool press the NVDA key + letter N while NVDA is running. Arrow down to the tools menu. A submenu will come up. Arrow down to the menu called Run COM Registration Fixing tool... then press the Enter key. It should register the files needed by NVDA.





Gene nz





On 8/07/2020 9:40 am, Cearbhall O'Meadhra wrote:



Hi,



Just as in 2018 under issue #33784 NVDA says “unknown” instead of reading any content in Firefox and Chrome. It does work in Edge. All latest version of windows 10, Firefox, Google Chrome, Easy keys, and NVDA 2020.1.



The earlier issue seemed to relate to a windows update but I don’t think there was an update in this case today.



Can anyone point to a solution? This problem began only about one week ago.



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@blbc.ie

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