Date   

Re: NVDA 2019.3 released

Quentin Christensen
 

Hi Brian,

I'd be interested in the log if you still have it.  They should be in the %temp% directory - the log for either the currently running, or most recently running session of NVDA, is nvda.log,  The log from the time before that is nvda-old.log

Which version were you updating from?

On Tue, Feb 11, 2020 at 2:14 AM Brian Vogel <britechguy@...> wrote:
Just thought I'd post this as it is a first for me:  NVDA would not update from the "in NVDA" update process.  It failed and said to see the log.

I downloaded the new installer and that worked perfectly, and without having to uninstall the existing NVDA installation.  I probably should have posted this before going that route, as I believe I've probably now overwritten the log.  However, if the log is appended to, and anyone on the development team would like for me to send them a copy, just let me know.  I won't likely be using NVDA at all additionally today so the log is going to remain however it happens to be at the moment.

As a completely unrelated aside, can anyone tell me why NVDA announces, "Switch to USB Dialog Adapter Combo Box," as the first thing after starting virtually every time?  I've grown used to it, but I cannot for the life of me figure out what it thinks it has focus on such that this is what is announced.  And that quote is verbatim.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 



--
Quentin Christensen
Training and Support Manager



Re: OE Classic 3.1 gets more accessibility fixes.

Troy Burnham
 

Does OE classic allow for more than 1 e-mail account at a time? I tried it a while back but I have 2 e-mail accounts and I could only use one at a time so I gave up on it.

Troy



On 2/10/2020 9:40 AM, Robert Kingett wrote:

The below is from their accessibility email list. No, I have no clue how to join it. I was added. For those who hate Thunderbird, this may be a good alternative but understand that the free version does not support IMAP or profiles yet.

Before I paste the email, here's the website. Check it out. Send them bugs and questions.

In the latest release of OE Classic 3.1, released today (10th February 2020), we've added the support for standard Message dialogs which are now fully screen-reader accessible. The dialogs use standard buttons and standard way of displaying messages which is easily readable to any screen-reader. The dialog we're describing are the ones such as "are you sure" type of dialogs. For example, when you right click the empty deleted items folder option one such dialog will show up.

To have this support there are some requirements though:

  • you must run at least Windows Vista or newer (Windows 7, Windows 8 or Windows 10 work well, and Windows 10 works best regarding this)

  • Theme support must be enabled on Windows Vista, Windows 7 and Windows 8. (so in other words, Windows must be using at least Windows Basic or Windows Aero theme). On Windows 10 this is not a problem, because the themes from Windows 8 and earlier are removed - Windows 10 has always theme support enabled so message dialogs in OE Classic will be always the standard Windows ones which are accessible. The requirement to have theme support enabled on Windows Vista / 7 / 8 will be removed in one of the updates when we switch to newer compiler than the one we currently use. But this is not much of a problem. Windows 7 usually is already set to one of the above mentioned themes by default, and for Windows 10 this is not a problem at all, since it has this always enabled.

  • Windows XP cannot be supported unfortunately. It doesn't support the required programming interface needed to add this. If you use that version, OE Classic will revert to the older dialogs which are not accessible. We have some ideas how to support even this, but it will require some compromises which we are only ready to take when the popularity of Windows XP is below 1% (currently about 2%).

In addition to all the above, we're also working on adding accessibility support for the list views (message list, contact list, folder list) which is currently the biggest known thing to be missing. We have made some progress regarding that in discovering why it doesn't work but there is still work to be done. We will notify you about this separately. There are also a few other windows which haven't been localized and as such adjusted for accessibility, and that will be done in time too, but these windows are rare in the current version (it is the updates window and send/receive window for example). With all of that we're approaching the goal of reaching 100% accessibility.

If you have suggestions, other than the ones which are already listed, we're always looking forward to those. If you have already made a suggestion, rest assured it is already in our queue to be implemented so there is no need to suggest it again.



Re: My 1st bug report for 2019.3.1

Quentin Christensen
 

Interesting,

I first encountered this a couple of years ago - https://github.com/nvaccess/nvda/issues/7514

Evidently it doesn't seem to be affecting everyone, and curious that it has just started affecting you (and possibly others since someone else has commented on that issue today as well).

I don't have an answer, but I'll keep investigating.

On Tue, Feb 11, 2020 at 8:40 AM Jackie <abletec@...> wrote:
I've tried both w/Eloquence & 1 core voices. Using pitch as a
capitalization indicator no longer works. I'll switch to beeps for
now, but that's kind of annoying.


--
Subscribe to a WordPress for Newbies Mailing List by sending a message to:
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visiting the list page at http://www.freelists.org/list/wp4newbs
& check out my sites at www.brighter-vision.com & www.mysitesbeenhacked.com





--
Quentin Christensen
Training and Support Manager



Error when going to download voices site

Gerardo Corripio
 

Remember in previous Email, I mentioned that upon installing the latestTiflotecnia Vocalizer AddOn, when it asks me and I say Yes, to go to the page to download at least one voice to get started using it? When the page loads, it says Oops, an error occured

This exception has been logged with id 7en4cnm2l.

 

                                                                                              Enviado desde Correo para Windows 10

 


A refresher on setting up Tiflotecnia's Vocalizer voices?

Gerardo Corripio
 

Having updated to NVDA2019.3, I’m needing a refresher on how to activate and set up Tiflotecnia’s Vocalizer voices? I installed the updated driver, and the voices, but nothing appears within NVDA Menu/Tools as before, where a Vocalizer menu option appeared in the past. The AddOn I think installed alright because when I start NVDA, a dialogue pops up about going to the Tiflotecnia Download page to grab voices;the page it goes ton, however gives an error. So I Googled and downloaded the English and Spanish Compac voices packs, and installed them, with no results so as to activate these. NVDA+Control+s doesn’t show theVocalizer as before either. What am I missing?

 

                                                                                              Enviado desde Correo para Windows 10

 


Re: Relating to NVDA 2019.3.1

Quentin Christensen
 

I think most of the questions from this thread have been answered - but to summarise:

- NVDA 2019.3.1 works on Windows 7.  We have no plans of stopping support for Windows 7, although we would encourage everyone to consider moving to a newer version of Windows which is supported by Microsoft.

- 2019.3.1 includes some language translation fixes which were inadvertently missed in the original 2019.3 release.

- The name means "2019" (a release in 2019 - ok it's 2020 now but as per the notes in In-Process https://www.nvaccess.org/post/in-process-16th-january/ we kept the name to avoid confusion), "3" as in the third major release of 2019 (following on from 2019.2) and "1" is a minor or "point release" to fix a specific issue (the language strings in this case).  Some synthesizers read 2019.3.1 as 1st March 2019, but that is not what it is supposed to mean.

Regards

Quentin.

On Tue, Feb 11, 2020 at 8:34 AM Dejan Ristic <r.dejan83@...> wrote:
I seem to have noticed it, too. That's why I made an enquiry into it.



On 10/02/2020 21:53, Shaun Everiss wrote:
> I noticed that 2019.3.1 is not in the whatsnew changelog.
>
>
>
> On 11/02/2020 9:01 am, Roger Stewart wrote:
>> Apparently March 2019 is equal to NVDA 2019.3 which is the correct
>> version. I found this very confusing but maybe the first beta came
>> out last March or something. Anyhow, go ahead and get that version
>> and you'll really have 2019.3.
>> Roger
>>
>>
>>
>>
>>
>>
>> On 2/10/2020 1:09 PM, Dejan Ristic wrote:
>>> Hi,
>>>
>>>
>>> I installed the stable NVDA 2019.3 version. When I restarted the
>>> machine, I found the version number from the subject line, that's to
>>> say, 2019.3.1. My decision is not to install it till I've been told
>>> to by those who can tell so.
>>>
>>>
>>> Note:
>>>
>>>
>>> I use Windows 7 operating system.
>>>
>>> Note 2
>>>
>>>
>>> I've checked all the mail messages, and found that none of them says
>>> a word relating to 2019.3.1. Due to the fact that I've been using
>>> NVDA for a longer period of time, let me suppose that this may be a
>>> minor version addressing some bug fixes.
>>>
>>>
>>> Dejan
>>>
>>>
>>>
>>>
>>
>>
>>
>>
>> .
>
>
>
> .





--
Quentin Christensen
Training and Support Manager



Re: Update: Defender no longer mistakenly flagging NVDA

Quentin Christensen
 

If you press NVDA+control+r three times quickly it should reset NVDA to factory defaults, which should revert to Windows OneCore voices.

The other alternative, if everything is still working, just the synth not reading, is you could press NVDA+Control+s to open the synth settings dialog.  From here you could press HOME to jump to the first option (eSpeak) or W for Windows OneCore and press ENTER - that way you won't lose any other settings.


On Tue, Feb 11, 2020 at 6:29 AM Shaun Everiss <sm.everiss@...> wrote:

You probably have to register your synths again, however you may have lost an activation.

Its why all my payed stuff is sapi.



On 11/02/2020 6:16 am, Robert Doc Wright godfearer wrote:

Quentin, I just downloaded 2019.3 from the site. After installing I get a message that says, “please register”. This is announced no matter what key I press. The only option I am left with is to press insert q.

 

******

If we can't look at ourselves, and ask, why?  then where does the learning start?

 

From: Quentin Christensen
Sent: Sunday, February 9, 2020 7:46 PM
To: nvda@nvda.groups.io
Subject: [nvda] Update: Defender no longer mistakenly flagging NVDA

 

Hi everyone,

 

Just a quick update - I mentioned on Friday that Microsoft had fixed their Defender definitions.  At the time it hadn't filtered down to me at least, although later on Friday it did and everything was fine again.  You should no longer have trouble installing NVDA 2019.3rc3 from: https://www.nvaccess.org/post/nvda-2019-3rc3-now-available-for-testing/

 

If you are still having trouble using eSpeak on a previously installed or setup copy of the RC, you might need to install again, as Defender probably deleted the eSpeak.dll file (the file it was incorrectly flagging as problematic).

 

Also just to reassure everyone, there never was a problem with eSpeak or NVDA - there never was a trojan or malicious software, it was simply Windows defender incorrectly marking the espeak dll as problematic, even though there was nothing wrong with the file.

 

Kind regards

 

Quentin.

 

--

Quentin Christensen
Training and Support Manager

 

 

 



--
Quentin Christensen
Training and Support Manager



Re: Donation Too nerve wracking

hurrikennyandopo ...
 

Hi gene


Correction for the download page after you pick your amount and enter it in you need to go to the download button then it will pop up a page to in my case pay pal to donate after I have signed in.


So am guessing it is all right there.


Seems to be on the donate page either through the screen reader or on the website.


Gene nz


On 11/02/2020 3:17 pm, hurrikennyandopo ... wrote:

Hi Gene


It looks as though there are different results depending which way you go in.


For example from the screen reader and I think the donate link on there website it shows buttons and it is the one off donation when it takes you to another page you can not edit.


But if you look say under the down load link page they show as radio buttons and if you pick one off donation it will let you edit the amount to donate but then nothing after that even if you press the enter key there does not seem to be even a button there to do that.


i can see why people are having problems.


I reported the other 2 to quenton but when he replies also add in the one from the down load page which reports differently.


you can have a sus to see what I mean.


Gene nz


On 11/02/2020 2:54 pm, Gene wrote:
I don't know what part of the form you are working with.  if you start with the donate form on the page that discusses downloading and askks users to donate, they are radio buttons.  But I don't know where you are looking.  and I can move through them with r.
 
Are you on a page you get to after you follow the download button and are on the page where you continue after making your selection on the first page? 
 
Gene
----- Origial message -----
Sent: Monday, February 10, 2020 7:12 PM
Subject: Re: [nvda] Donation Too nerve wracking

Hi Gene


NVA says they are buttons not radio buttons so can be skipped down by the letter B


If you then say pick one that you can donate to monthly mine is setup to do with pay pal which I think was one of the options then just a matter of signing in and paying that way.


I see where the problem comes in is a once off donation when it takes you to the next screen you can not edit the amount so most people would stop there and go no further If i did say then go to donate i would be guessing it was the 200 not the lets say 10 bucks.


I would not go any further so no donation that way.


Gene nz


On 11/02/2020 1:27 pm, Gene wrote:
One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Moty Azrad
 

Rui,

 

Thank for your respond.

My question is:

How much time I have to wait because I write my trouble here and to you privately, for many days.

Please, tell us how much time we have to wait for fixing our problems?

 

 

Moti Azrad 

Musician and Piano-Tuner         

 

motiaz@...

 

azrad_moty@...

 

Israel

 

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Rui Fontes
Sent: February 10, 2020 23:37
To: nvda@nvda.groups.io
Subject: Re: [nvda] my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

 

Hello!

 

That problem was introduced in one of last changes in the NVDA configurations programing...

 

We are still trying to fix that...

 

Best regards,

 

Rui Fontes

Costumer support

Tiflotecnia, Lda.

 

Às 16:10 de 10/02/2020, Moty Azrad escreveu:

Dear all,

 

I have the same problem with the newest vocalizer expressive driver version 3.1.0.

I can not switch between languages, hebrew engine and English voice.

I wrote privately to tiflotecnia, and uptonow, I don’t have good solution to my and my friends vocalizer expressibe users.

I purchased only three weeks ago three activations and paid 90 Euro for it.

What can I do more to solve my and my other blind friends users?

 

Thank much for any support.

 

Moti

 

 

Moti Azrad 

Musician and Piano-Tuner         

 

motiaz@...

 

azrad_moty@...

 

Israel

 

 

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ibrahim Abedrabbo
Sent: February 10, 2020 17:23
To: nvda@nvda.groups.io
Subject: [nvda] my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

 

Hello folks,

As the subject says: my vocalizer expressive 1.1 version 3.0.14 no longer works on the newly released NVDA 2019.3. I get this message indicating its incompatibility.

Vocalizer Expressive 1.1 Driver; Status: Incompatible; Version: 3.0.14; Author: Tiflotecnia, LDA

How do I correct this problem?  Where do I download the compatible drivers? Do I have to purchase the drivers again or do I qualify for an upgrade?

Any help will be appreciated.

 

Ibrahim


Re: NVDA Not Working with CyberLink PowerDVD Ultra 19

Sarah k Alawami
 

Yeah I'm also waiting as NVDA remote for me is a must as well. I saw the waves by the way. Lol!

Sarah Alawami, owner of TFFP. . For more info go to our website. This is also our libsyn page as well.

to subscribe to the feed click here

Our telegram channel is also a good place for an announce only in regard to podcasts, contests, etc.

Our discord is where you will know when we go live on [twitch.](twitch.tv/ke7zum] Feel free to give the channel a follow and see what is up there.

Finally, to become a patron and help support the podcast go here

On 10 Feb 2020, at 18:30, Quentin Christensen wrote:

Hopefully soon Laura, you know who we're waiting on and it's not us...

I've made as many waves as I dare (and probably more than I should have) on Twitter already this morning...  We've done the work and submitted the PRs, we're just waiting for the NVDA Remote team now...

On Tue, Feb 11, 2020 at 2:42 AM lauracornwell <lauracornwell1@...> wrote:

Hey there, to all the new nvda works great from hear also do we know when remote is going to hit the aire waves? I have had  a lot of people asking me .

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: Sunday, February 9, 2020 9:14 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Not Working with CyberLink PowerDVD Ultra 19

 

I haven't used Cyberlink myself, but I wonder for those who have it, have you reached out to Cyberlink about the accessibility problems?

 

WIthout having looked at the software this is all just general, but in general:

- NVDA supports standard controls (buttons, edit boxes, labels, etc), so if a program uses standard controls they should generally be accessible.  There might be issues like if they created the buttons in reverse order TAB might take you everywhere in a weird order, but you should be able to get there.

 

- If a developer has created their own custom controls, they may not be accessible, depending on whether they based them off an accessible control or really did create them from scratch.  If they created them from scratch, it's still possible to make them accessible, it just requires extra work in terms of ensuring information is declared to accessibility APIs which might be listening, labels are attached to edit boxes, and so on.

 

- Often, it's not just being able to tab or arrow to information, but you need to be able to quickly jump to important controls.  If you have a telephone answering program for instance, you really want a shortcut that will let you answer the phone immediately - you don't want to have to tab 35 times to get to the "answer" button.  You also want the program to alert you to the fact that the phone is ringing in the first place.  A flashing light with no other indication and nothing for NVDA to detect isn't going to be very accessible.

 

There might be things NVDA can do better to access a program, and it might be possible to write an add-on or modify NVDA to overcome issues with the above points, however if the developer of the original software can address those points and ensure their software is as accessible as possible, then it will help not only NVDA users, (and NVDA users who don't have a specific version of NVDA or a particular add-on) but it will help other users as well - users of other screen readers, keyboard users who might not use a screen reader, etc.

 

As I said, I haven't used this particular program so those are all general comments.

 

Regards

 

Quentin.

 

On Sun, Feb 9, 2020 at 4:08 PM Shaun Everiss <sm.everiss@...> wrote:

Thats true.

I have had a similar issue with abbyy fine reader 15.

At first they just said it worked with jaws and that was fine but would test it.

It took them over a month to test and find it was their software being bad.

Now its not been fixed yet but its in the cue so its going to appear at some point maybe in the next update in the 15 x series whenever that is.

 

 

On 9/02/2020 3:22 am, Brian Vogel wrote:

What any screen reader user needs to understand is that issues of inaccessibility can originate with the screen reader itself, the software you're trying to use it to control, or both.

Your request is not unreasonable, but be aware that it may have nothing to do with NVDA (or any other screen reader) and may have everything to do with something the folks at CyberLink have done (or not done) with PowerDVD Ultra 19.

There are times, of course, where both sides of the equation will have tweaks that must be made.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


 

--

Quentin Christensen
Training and Support Manager

 

 



--
Quentin Christensen
Training and Support Manager



Re: NVDA Not Working with CyberLink PowerDVD Ultra 19

Quentin Christensen
 

Hopefully soon Laura, you know who we're waiting on and it's not us...

I've made as many waves as I dare (and probably more than I should have) on Twitter already this morning...  We've done the work and submitted the PRs, we're just waiting for the NVDA Remote team now...

On Tue, Feb 11, 2020 at 2:42 AM lauracornwell <lauracornwell1@...> wrote:

Hey there, to all the new nvda works great from hear also do we know when remote is going to hit the aire waves? I have had  a lot of people asking me .

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Quentin Christensen
Sent: Sunday, February 9, 2020 9:14 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Not Working with CyberLink PowerDVD Ultra 19

 

I haven't used Cyberlink myself, but I wonder for those who have it, have you reached out to Cyberlink about the accessibility problems?

 

WIthout having looked at the software this is all just general, but in general:

- NVDA supports standard controls (buttons, edit boxes, labels, etc), so if a program uses standard controls they should generally be accessible.  There might be issues like if they created the buttons in reverse order TAB might take you everywhere in a weird order, but you should be able to get there.

 

- If a developer has created their own custom controls, they may not be accessible, depending on whether they based them off an accessible control or really did create them from scratch.  If they created them from scratch, it's still possible to make them accessible, it just requires extra work in terms of ensuring information is declared to accessibility APIs which might be listening, labels are attached to edit boxes, and so on.

 

- Often, it's not just being able to tab or arrow to information, but you need to be able to quickly jump to important controls.  If you have a telephone answering program for instance, you really want a shortcut that will let you answer the phone immediately - you don't want to have to tab 35 times to get to the "answer" button.  You also want the program to alert you to the fact that the phone is ringing in the first place.  A flashing light with no other indication and nothing for NVDA to detect isn't going to be very accessible.

 

There might be things NVDA can do better to access a program, and it might be possible to write an add-on or modify NVDA to overcome issues with the above points, however if the developer of the original software can address those points and ensure their software is as accessible as possible, then it will help not only NVDA users, (and NVDA users who don't have a specific version of NVDA or a particular add-on) but it will help other users as well - users of other screen readers, keyboard users who might not use a screen reader, etc.

 

As I said, I haven't used this particular program so those are all general comments.

 

Regards

 

Quentin.

 

On Sun, Feb 9, 2020 at 4:08 PM Shaun Everiss <sm.everiss@...> wrote:

Thats true.

I have had a similar issue with abbyy fine reader 15.

At first they just said it worked with jaws and that was fine but would test it.

It took them over a month to test and find it was their software being bad.

Now its not been fixed yet but its in the cue so its going to appear at some point maybe in the next update in the 15 x series whenever that is.

 

 

On 9/02/2020 3:22 am, Brian Vogel wrote:

What any screen reader user needs to understand is that issues of inaccessibility can originate with the screen reader itself, the software you're trying to use it to control, or both.

Your request is not unreasonable, but be aware that it may have nothing to do with NVDA (or any other screen reader) and may have everything to do with something the folks at CyberLink have done (or not done) with PowerDVD Ultra 19.

There are times, of course, where both sides of the equation will have tweaks that must be made.
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


 

--

Quentin Christensen
Training and Support Manager

 

 



--
Quentin Christensen
Training and Support Manager



Re: Untranslated strings in final NVDA 2019.3

Quentin Christensen
 

Yes we discovered that after we pushed it out - these should be fixed in 2019.3.1 which is available now if you haven't already updated to that.


On Mon, Feb 10, 2020 at 11:56 PM Michel Such <michel.such@...> wrote:

Hi all,


It looks like stable version was built from RC2 since untranslated strings that were fixed by rc3 are back.




--
Quentin Christensen
Training and Support Manager



Re: Donation Too nerve wracking

hurrikennyandopo ...
 

Hi Gene


It looks as though there are different results depending which way you go in.


For example from the screen reader and I think the donate link on there website it shows buttons and it is the one off donation when it takes you to another page you can not edit.


But if you look say under the down load link page they show as radio buttons and if you pick one off donation it will let you edit the amount to donate but then nothing after that even if you press the enter key there does not seem to be even a button there to do that.


i can see why people are having problems.


I reported the other 2 to quenton but when he replies also add in the one from the down load page which reports differently.


you can have a sus to see what I mean.


Gene nz


On 11/02/2020 2:54 pm, Gene wrote:
I don't know what part of the form you are working with.  if you start with the donate form on the page that discusses downloading and askks users to donate, they are radio buttons.  But I don't know where you are looking.  and I can move through them with r.
 
Are you on a page you get to after you follow the download button and are on the page where you continue after making your selection on the first page? 
 
Gene
----- Origial message -----
Sent: Monday, February 10, 2020 7:12 PM
Subject: Re: [nvda] Donation Too nerve wracking

Hi Gene


NVA says they are buttons not radio buttons so can be skipped down by the letter B


If you then say pick one that you can donate to monthly mine is setup to do with pay pal which I think was one of the options then just a matter of signing in and paying that way.


I see where the problem comes in is a once off donation when it takes you to the next screen you can not edit the amount so most people would stop there and go no further If i did say then go to donate i would be guessing it was the 200 not the lets say 10 bucks.


I would not go any further so no donation that way.


Gene nz


On 11/02/2020 1:27 pm, Gene wrote:
One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

Gene
 

If you see buttons where I see radio buttons, which browser are you using?  it makes no sense that buttons be used.  the point is to make one selection and radio buttons only allow you to make one selection.  So if you are seeing buttons, you are seeing incorrect information.
 
I looked at the page you are sent to after activating the download button.  The page doesn't have any buttons.  So are you talking about the first page? 
 
To another point discussed today, it does show the donation amount you selected in a read only edit field which is evidently why someone said the amount can't be changed earlier in the day.  You don't change it there.  When you select the other radio button on the first page, an edit field appears below the radio button where you enter the amount you wish.  The Pay Pal page isn't where you change that information.
I've probably said about all I will in this thread so as not to be repetitive or get too much into detail. 
 
Gene

----- Original Message -----
From: Gene
Sent: Monday, February 10, 2020 7:54 PM
Subject: Re: [nvda] Donation Too nerve wracking

I don't know what part of the form you are working with.  if you start with the donate form on the page that discusses downloading and askks users to donate, they are radio buttons.  But I don't know where you are looking.  and I can move through them with r.
 
Are you on a page you get to after you follow the download button and are on the page where you continue after making your selection on the first page? 
 
Gene
----- Origial message -----
Sent: Monday, February 10, 2020 7:12 PM
Subject: Re: [nvda] Donation Too nerve wracking

Hi Gene


NVA says they are buttons not radio buttons so can be skipped down by the letter B


If you then say pick one that you can donate to monthly mine is setup to do with pay pal which I think was one of the options then just a matter of signing in and paying that way.


I see where the problem comes in is a once off donation when it takes you to the next screen you can not edit the amount so most people would stop there and go no further If i did say then go to donate i would be guessing it was the 200 not the lets say 10 bucks.


I would not go any further so no donation that way.


Gene nz


On 11/02/2020 1:27 pm, Gene wrote:
One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Jaffar Sidek <jaffar.sidek10@...>
 

Hi.  Did you download the codeFactory Python3 Extension?  My guess is that you are still with the Python 2 one, hence it's not working.

On 2/11/2020 9:18 AM, Supanut Leepaisomboon wrote:
Hi,
I just tried re-downloading and reinstalling the voices, but they still doesn't work. When I select vocalizer from the list of synths and press enter, NVDA becomes silent.


Re: Donation Too nerve wracking

Annette Moore
 

Gene NZ, try Firefox. It let me change the 200 to a 100 for a one-time donation.

Annette

On 2/10/2020 6:13 PM, hurrikennyandopo ... wrote:

if any where it is more on the second page I was looking at doing a lets say one off donation and on the second one in the edit area it would not let me change it from 200 to what ever I wanted to donate. Most people would stop there.


It seemed to do it from the nvaccess website for donations and from nvda for donations. I was using google chrome so will try another browser to see if there are the same results.


Gene nz


On 11/02/2020 12:40 pm, James Bentley wrote:

Its been so long and frustrating since  I finally stumbled through the process that I no longer remember.  And, I’m glad I forgot.

 

I have no problems at Amazon or Walmart or dozens of other sites so I stand by my opinion that the form/site could be easier.  Especially since more than a few people are having problems.

 

I agree with the lister who said that a donation page should be easier.

 

James B

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Spivey
Sent: Monday, February 10, 2020 4:58 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.

 

On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: my vocalizer expressive 1.1 version 3.14 and its attached voices no longer work with NVDA 2019.3

Rui Fontes
 

Tomorrow send me a mail to try a remote session to see what's matter...


Best regards,

 

Tiflotecnia, Lda.

Tiflotecnia, Lda.


Às 01:18 de 11/02/2020, Supanut Leepaisomboon escreveu:

Hi,
I just tried re-downloading and reinstalling the voices, but they still doesn't work. When I select vocalizer from the list of synths and press enter, NVDA becomes silent.


Re: Donation Too nerve wracking

Gene
 

I don't know what part of the form you are working with.  if you start with the donate form on the page that discusses downloading and askks users to donate, they are radio buttons.  But I don't know where you are looking.  and I can move through them with r.
 
Are you on a page you get to after you follow the download button and are on the page where you continue after making your selection on the first page? 
 
Gene
----- Origial message -----

Sent: Monday, February 10, 2020 7:12 PM
Subject: Re: [nvda] Donation Too nerve wracking

Hi Gene


NVA says they are buttons not radio buttons so can be skipped down by the letter B


If you then say pick one that you can donate to monthly mine is setup to do with pay pal which I think was one of the options then just a matter of signing in and paying that way.


I see where the problem comes in is a once off donation when it takes you to the next screen you can not edit the amount so most people would stop there and go no further If i did say then go to donate i would be guessing it was the 200 not the lets say 10 bucks.


I would not go any further so no donation that way.


Gene nz


On 11/02/2020 1:27 pm, Gene wrote:
One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


Re: Donation Too nerve wracking

Gene
 

I've been talking about tabbing but you can't tab through the radio buttons in this form so that isn't a problem.  It appears people either have to down arrow or move by r.  If you move by r, you hear the amount the radio button is for and you are on that radio button.  But you won't hear the one off and monthly options.  If you down arrow you will but those not good at filling out forms may become confused as to what radio button selects what.  It may be that you cant tab through radio buttons on a web page in general.  I don't do so and I don't know.  So I'm not saying you should be able to tab through them.  I am correcting what I said about tabbing through the radio buttons because you can't.  But the radio buttons should read what they are for whether you down arrow or use r. 
 
Because you can move by r and not hear the kind of donation you will be making, I think, as I said before, that there should be links to the parts of the form for making either monthly or one off donations. 
 
And if you are going to have links to different kinds of donation options, would radio buttons or combo boxes be better to use in terms of what would be easier for those not good at filling out forms to use?
 
I am now writing largely in the context of whether developers want to educate or make the form as easy as possible to use.  At this point, I am addressing how to make it as easy as possible to use, whether instructions are provided or not. 
 
And if combo boxes are used, they shouldn't be the JAVA kind that take you somewhere when you make a selection and require alt down arrow not to do so.  They should register the selection when you make it and leave the combo box. 
 
Gene

----- Original Message -----
From: Gene
Sent: Monday, February 10, 2020 6:27 PM
Subject: Re: [nvda] Donation Too nerve wracking

One thing I haven't examined yet fully, but which I think is the case from what I looked at, is that if someone tabs through the radio buttons, which they shouldn't do on an unfamiliar form, only the radio button will be announced and not the associated text.  Someone who knows how to work with forms well won't find this a problem but a lot of blind people don't know how to work with forms well.  If this were changed, it would make it easier for those who aren't good at filling out forms. 
 
That still doesn't tell people if they are in the one time donation or the recurring donation part of the form.  The only way I can see as I think about it now, though there may be others, is to have the form divided with links telling people what they will be working with. 
In other words, at the start of the form, a link would say something like click here to make a one time donation.  On the line below, there would be a link that says click here to make a monthly donation.
As things are now, these parts of the form are on the same page with text telling people where they are.  But a lot of blind people tab through a form or through most of it.  That is, I believe, the result of poor instruction or of people just picking things up as they go. 
 
The form designers need to decide if they want to help people learn to use forms with instructions and keeping the form as it is, or if they want to make the form useable by people who just tab through everything.
 
Earlier, I said that the form should not be dumbed down.  But on reflection, I'll say that it depends on what the designers want to do, to educate in that context or make something so easy to use that it takes nothing but tabbing.
 
Gene
----- Original Message -----
Sent: Monday, February 10, 2020 4:58 PM
Subject: Re: [nvda] Donation Too nerve wracking

Please explain how the form is badly designed. It can't be simpler.

You need to select what type of donation you want. Either you have a set of radio buttons on the Download page, or a set of buttons on the donate page.


On 2/10/2020 2:46 PM, James Bentley wrote:

I’m not certain as to who is saying the phrase, “kiss of death” but I agree.

 

It took me well over a year to finally finally set up a small monthly donation to NVDA.  I wonder how many dollars are not getting where they need to go because of a combination of persons with less PC skills and apparently, a web designer or, at least the form designer also having less skills.

 

We need NVDA to grow world wide so more persons will have free access to NVDA.

 

I use Jaws and Narrator too but, NVDA needs to prosper.  I hope some one will fix this unnecessary complicated process.

 

Regards,

 

James B

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Monday, February 10, 2020 3:40 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Donation Too nerve wracking

 

On Mon, Feb 10, 2020 at 04:34 PM, Jackie wrote:

The problem is that too many, I think assume a lack of skill, when at least part of the problem may indeed be due to implementation.

And, in this case, it seems to be a combination of both, which is often the absolute kiss of death.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363  

Power is being told you're not loved and not being destroyed by it.

       ~ Madonna

 

 


MathType equation reading

 

Hi all,
I just upgraded to NVDA 2019.3.1, and I've noticed that for some reason NVDA no longer reads MathType equatioins in Microsoft Word.
Any idea why this is happening? I do need to be able to read these MathType equations for my introduction to logic class so any fix is appreciated.
For your information, I have Math Player installed, I tried running the installer again but NVDA still does not read MathType equations.

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