Hello, I’m in the United States, Central time, so it just turned 8 a.m. I’ll be available until 3 p.m. My problem is this, I design help files that accompany software. I want to make sure what I desig

I’ve sent you and Gene a private email with sample files. Check your junk folder if you didn’t get it. –Thanks! Tonea Morrow Technical Writer MCSG/SAIC | Desk: 405-954-7152 MMAC: Base Maintenance Buil

You have been send a copy! Tonea Morrow

I sent it to the list and to you privately. Email warned me that no one would likely get it because the attachments are suspicious. Just letting you know to check your junk or virus folder. Tonea

I sent it to the list and to you privately. Email warned me that no one would likely get it because the attachments are suspicious. Just letting you know to check your junk or virus folder. Tonea

Just as there are people who love to tweak cars, there will always be people who love to tweak computers. You can't do that with a proprietary system like an apple cell phone. I do not see desktop com

I'm sure you already have heard, but just in case you haven't, the U.S. laws regarding software and website access are generally called 508 and were put in place about 2000. As of January 18th, a refr

When I create help files, they are in three formats: 1. Online system, whether html (web help), chm (single-file html), or exe (stand-alone help). 2. Color PDF for download and computer viewing. 3. Bl

The whole discussion on cell phones lacking accessibility is why I put up the information on the 508 Refresh. Simply put, it requires hardware developers who provide an OS that accompanies the hardwar

It sounds like you see it the same way we do…any way you want. Okay, so unless someone gives me different guidance, I just need to make sure the columns have a row of headers? I’ll admit it…I have mor

My team hasn’t told me which help format we will be using for the online help. So, I thought I’d ask a little survey: Which online help system do you prefer to use and a brief why, a.k.a. does one gra

How does the software treat parenthesis (such as this) when it does speech? How does it convey to the listener that the comment (possibly unimportant) is an aside comment? I need to know so I can unde

No, actually, I can’t. I work on a contract with the United States Government, so I only have on the computer what I am given, and that does not include any screen-reading software. I am sighted. I wr

I know that each of you are being very patient with my questions. I appreciate that. Guidelines say that blind-friendly places information about a graphic prior to the graphic. But, the software I use

I had asked about parenthesis because someone had told me that the screen reader speaks capitalization differently than regular letters. For example, ALL CAPS IN A SENTENCE causes the reader to say th

Okay, based on feedback I am designing my help files for HTML format. This does support a frame setup: the top or header frame has navigation buttons and the logo that links back to the main page. Lef

I went through the approved list of software and found JAWS and Window Eyes and Zoom Text. I know I won’t get JAWS because it is too expensive. You really, really have to justify that much money. I di

I disagree. My grandmother went deaf when she got into her seventies. I saw how it isolated her. She couldn’t get phone calls from her sons who lived out of state. People would get frustrated with her

Bouncing my forehead against my palm, “Duh!” I do that kind of thing all the time, why didn’t I think of doing it for the screen reader? For example, I needed to make a table of contents for graphics

No, I want to keep my job. Tonea