NVDA Not Working on Web Sites


Rich De Steno <ironrock@...>
 

Suddenly, this morning, NVDA cannot read web sites. When I press tab, I keep hearing "unknown" and I cannot move around on the page. Everything else seems to work normally, such as Email, Notepad, TW Blue, and my other usual programs. I had a sighted person confirm that the web pages look normal and can be navigated normally with the mouse. It appears as if some keyboard change has taken place interfering with NVDA's functioning, but I cannot figure this one out. I am using the current version of NVDA and Windows 10. This occurs both in Firefox and IE. Any ideas?

--
Rich De Steno


Jacob Kruger
 

Have you tried switching between review modes, just to make sure that none of them are working at all?

AFAIK, default mode for webpages should be document review, but anyway.

That's also just to make sure/confirm that NVDA has not mistaken the webpage contents for another type of content, just in case.

Jacob Kruger
Blind Biker
Skype: BlindZA
"Roger Wilco wants to welcome you...to the space janitor's closet..."

On 2016-04-20 2:26 PM, Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


P. Otter
 

some times i have the same, but restart nvda is the solution for that kind of problems in most cases after a restart nvda works fine again.
cheers
paul otter

----- Original Message -----
From: "Rich De Steno" <ironrock@verizon.net>
To: <nvda@groups.io>
Sent: Wednesday, April 20, 2016 2:26 PM
Subject: [nvda] NVDA Not Working on Web Sites


Suddenly, this morning, NVDA cannot read web sites. When I press tab, I keep hearing "unknown" and I cannot move around on the page. Everything else seems to work normally, such as Email, Notepad, TW Blue, and my other usual programs. I had a sighted person confirm that the web pages look normal and can be navigated normally with the mouse. It appears as if some keyboard change has taken place interfering with NVDA's functioning, but I cannot figure this one out. I am using the current version of NVDA and Windows 10. This occurs both in Firefox and IE. Any ideas?

--
Rich De Steno



 

I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.

On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


 

My issue is not so much websites on my system but that sometimes for no reason the nvda key gets stuck and nvda needs to be ended and restarted.
Sometimes nvda will just suddenly loose focus or keys will execute or sometimes not work until I press them again.
Ofcause once I test out the keyboard in training mode its recieving commands just peachy but it can get a bit bad at times.
Its enough that I wander what is going on but not enough to make me wander.
Ofcause this mechanical board has firmware I may try to update that.

On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


Brian's Mail list account BY <bglists@...>
 

I downloaded a fixit patch from Microsoft for one of these occurrences, so it might be worth a look over there. It seems there is a file which is unregistred or vectored to the wrong place under certain circumstances when uninstalling office. this only affects access software, sighted folk usually notice no difference, which I guess, is how it got missed.

Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Shaun Everiss" <sm.everiss@gmail.com>
To: <nvda@groups.io>
Sent: Wednesday, April 20, 2016 7:45 PM
Subject: Re: [nvda] NVDA Not Working on Web Sites


I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


Brian's Mail list account BY <bglists@...>
 

Is it a wireless keyboard and mouse? I hate those with a passion as this sort of thing seems to occur with them as they get old. No idea why.
I have also found that you definitely need to take the mouse off of some machines as the light from lighting in a room can wobble the pixels its pointed at which we can't see of course.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Shaun Everiss" <sm.everiss@gmail.com>
To: <nvda@groups.io>
Sent: Wednesday, April 20, 2016 7:48 PM
Subject: Re: [nvda] NVDA Not Working on Web Sites


My issue is not so much websites on my system but that sometimes for no reason the nvda key gets stuck and nvda needs to be ended and restarted.
Sometimes nvda will just suddenly loose focus or keys will execute or sometimes not work until I press them again.
Ofcause once I test out the keyboard in training mode its recieving commands just peachy but it can get a bit bad at times.
Its enough that I wander what is going on but not enough to make me wander.
Ofcause this mechanical board has firmware I may try to update that.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


 

brian can you give me a link to this fixit?
its something I'd like my records.
To be honest if I can avoid reformatting that would be good though its not the only thing.
Due to the 3 licence key being used on 3 units it needs me to ring ms to reset.
If I can fix this then that would be fine.
pass me the link on or off list if you wish.

On 21/04/2016 7:13 a.m., Brian's Mail list account wrote:
I downloaded a fixit patch from Microsoft for one of these occurrences,
so it might be worth a look over there. It seems there is a file which
is unregistred or vectored to the wrong place under certain
circumstances when uninstalling office. this only affects access
software, sighted folk usually notice no difference, which I guess, is
how it got missed.

Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Shaun Everiss" <sm.everiss@gmail.com>
To: <nvda@groups.io>
Sent: Wednesday, April 20, 2016 7:45 PM
Subject: Re: [nvda] NVDA Not Working on Web Sites


I have had this happen on a system that after uninstalling office 2010
it did this all web content gone.
On another system it did the same thing but when I loaded office 2013
it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its
full of old programs and so in august I plan to strip it down and this
will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?




 

No thank god I hate wireless batteries are fine but they always run out on you, then again I hate corded devices to.
Thing is this board is a military grade mechanical organic, its designed for rough treatment and its durable.
So if A key physically broke I think I would notice.

On 21/04/2016 7:15 a.m., Brian's Mail list account wrote:
Is it a wireless keyboard and mouse? I hate those with a passion as this
sort of thing seems to occur with them as they get old. No idea why.
I have also found that you definitely need to take the mouse off of some
machines as the light from lighting in a room can wobble the pixels its
pointed at which we can't see of course.
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Shaun Everiss" <sm.everiss@gmail.com>
To: <nvda@groups.io>
Sent: Wednesday, April 20, 2016 7:48 PM
Subject: Re: [nvda] NVDA Not Working on Web Sites


My issue is not so much websites on my system but that sometimes for
no reason the nvda key gets stuck and nvda needs to be ended and
restarted.
Sometimes nvda will just suddenly loose focus or keys will execute or
sometimes not work until I press them again.
Ofcause once I test out the keyboard in training mode its recieving
commands just peachy but it can get a bit bad at times.
Its enough that I wander what is going on but not enough to make me
wander.
Ofcause this mechanical board has firmware I may try to update that.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?




Carlos
 

    Hello:
    Whenever a program is uninstalled there is always the risk of unregistering .dll's.
    MS Office has a number of accessibility related .dll's which when uninstalled will cause NVDA a lot of issues.  That's why there should always be a restore point created and a  image backup made of the drive.
    hope this helps?

On 4/20/2016 11:45 AM, Shaun Everiss wrote:
I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites.  When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs.  I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse.  It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out.  I am using the current
version of NVDA and Windows 10.  This occurs both in Firefox and IE. Any
ideas?





-- 
Carlos Gonzalez - Los Angeles, CA. - gmjc341961@...


 

I do have a old backup, but if I could have the fix for this it would really make my job easier as I will still need sight to restore it.

On 21/04/2016 7:45 a.m., Carlos wrote:
Hello:
Whenever a program is uninstalled there is always the risk of
unregistering .dll's.
MS Office has a number of accessibility related .dll's which when
uninstalled will cause NVDA a lot of issues. That's why there should
always be a restore point created and a image backup made of the drive.
hope this helps?

On 4/20/2016 11:45 AM, Shaun Everiss wrote:
I have had this happen on a system that after uninstalling office 2010
it did this all web content gone.
On another system it did the same thing but when I loaded office 2013
it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its
full of old programs and so in august I plan to strip it down and this
will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?


Rich De Steno <ironrock@...>
 

I have not uninstalled anything in months.  this inability to read any web pages with NVDA suddenly began this morning upon bootup.  It was not present late last night when I shutdown.  This is truly baffling and very frustrating. 
Rich De Steno
On 4/20/2016 3:45 PM, Carlos wrote:

    Hello:
    Whenever a program is uninstalled there is always the risk of unregistering .dll's.
    MS Office has a number of accessibility related .dll's which when uninstalled will cause NVDA a lot of issues.  That's why there should always be a restore point created and a  image backup made of the drive.
    hope this helps?

On 4/20/2016 11:45 AM, Shaun Everiss wrote:
I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites.  When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs.  I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse.  It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out.  I am using the current
version of NVDA and Windows 10.  This occurs both in Firefox and IE. Any
ideas?





-- 
Carlos Gonzalez - Los Angeles, CA. - gmjc341961@...


Gene
 

This has been discussed either here or on another list I follow.  It is likely that, for some reason one or more dll files have become unregistered.  if your system restore is on and working and you have recent restore points, you may want to try restoring the system to a time before the problem started.  But before trying that, there have been instructions issued on registering the file or files. 
 
Here is a discussion that may or may not solve your problem but in the course of the discussion registering certain files is discussed. 
 
Gene
----- Original Message -----

Sent: Wednesday, April 20, 2016 4:14 PM
Subject: Re: [nvda] NVDA Not Working on Web Sites

I have not uninstalled anything in months.  this inability to read any web pages with NVDA suddenly began this morning upon bootup.  It was not present late last night when I shutdown.  This is truly baffling and very frustrating. 
Rich De Steno
On 4/20/2016 3:45 PM, Carlos wrote:
    Hello:
    Whenever a program is uninstalled there is always the risk of unregistering .dll's.
    MS Office has a number of accessibility related .dll's which when uninstalled will cause NVDA a lot of issues.  That's why there should always be a restore point created and a  image backup made of the drive.
    hope this helps?

On 4/20/2016 11:45 AM, Shaun Everiss wrote:
I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:
Suddenly, this morning, NVDA cannot read web sites.  When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs.  I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse.  It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out.  I am using the current
version of NVDA and Windows 10.  This occurs both in Firefox and IE. Any
ideas?





-- 
Carlos Gonzalez - Los Angeles, CA. - gmjc341961@...


 

Jean.
I actually fixed this by doing the following.
It may be a bit easier.
1. run adobe acrobat reader dc
go to help alt h, select with e or with the menus the option to repair the adobe dc.
or reader whatever it is loaded.
desktop should come back.
close nvda
open nvda
restart the computer.
The issue seems solved.

On 24/04/2016 3:12 p.m., Gene wrote:
This has been discussed either here or on another list I follow. It is likely that, for some reason one or more dll files have become unregistered. if your system restore is on and working and you have recent restore points, you may want to try restoring the system to a time before the problem started. But before trying that, there have been instructions issued on registering the file or files.

Here is a discussion that may or may not solve your problem but in the course of the discussion registering certain files is discussed.
https://github.com/nvaccess/nvda/issues/2807

Gene
----- Original Message -----

From: Rich De Steno
Sent: Wednesday, April 20, 2016 4:14 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Not Working on Web Sites


I have not uninstalled anything in months. this inability to read any web pages with NVDA suddenly began this morning upon bootup. It was not present late last night when I shutdown. This is truly baffling and very frustrating.Â

Rich De StenoOn 4/20/2016 3:45 PM, Carlos wrote:

   Hello:
   Whenever a program is uninstalled there is always the risk of unregistering .dll's.
   MS Office has a number of accessibility related .dll's which when uninstalled will cause NVDA a lot of issues. That's why there should always be a restore point created and a image backup made of the drive.
   hope this helps?


On 4/20/2016 11:45 AM, Shaun Everiss wrote:

I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:

Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?








Brian's Mail list account BY <bglists@...>
 

Did any windows updates install last night? The problem is often when somebody has removed office and then the updates update bits of affice a few months on and screw up the registration again. Is there a fixit for this on the Microsoft site?
Brian

bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal email to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Gene" <gsasner@ripco.com>
To: <nvda@nvda.groups.io>
Sent: Sunday, April 24, 2016 4:12 AM
Subject: Re: [nvda] NVDA Not Working on Web Sites


This has been discussed either here or on another list I follow. It is likely that, for some reason one or more dll files have become unregistered. if your system restore is on and working and you have recent restore points, you may want to try restoring the system to a time before the problem started. But before trying that, there have been instructions issued on registering the file or files.

Here is a discussion that may or may not solve your problem but in the course of the discussion registering certain files is discussed.
https://github.com/nvaccess/nvda/issues/2807

Gene
----- Original Message -----

From: Rich De Steno
Sent: Wednesday, April 20, 2016 4:14 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA Not Working on Web Sites


I have not uninstalled anything in months. this inability to read any web pages with NVDA suddenly began this morning upon bootup. It was not present late last night when I shutdown. This is truly baffling and very frustrating.Â

Rich De StenoOn 4/20/2016 3:45 PM, Carlos wrote:

   Hello:
   Whenever a program is uninstalled there is always the risk of unregistering .dll's.
   MS Office has a number of accessibility related .dll's which when uninstalled will cause NVDA a lot of issues. That's why there should always be a restore point created and a image backup made of the drive.
   hope this helps?


On 4/20/2016 11:45 AM, Shaun Everiss wrote:

I have had this happen on a system that after uninstalling office 2010 it did this all web content gone.
On another system it did the same thing but when I loaded office 2013 it fixed the issue so removing office must have done something.
The system is due for a full workout in august and strip down as its full of old programs and so in august I plan to strip it down and this will include a full reformat and refresh of the os.
I have found no way to fix this issue and not even ms knows what to do.



On 21/04/2016 12:26 a.m., Rich De Steno wrote:

Suddenly, this morning, NVDA cannot read web sites. When I press tab, I
keep hearing "unknown" and I cannot move around on the page. Everything
else seems to work normally, such as Email, Notepad, TW Blue, and my
other usual programs. I had a sighted person confirm that the web pages
look normal and can be navigated normally with the mouse. It appears as
if some keyboard change has taken place interfering with NVDA's
functioning, but I cannot figure this one out. I am using the current
version of NVDA and Windows 10. This occurs both in Firefox and IE. Any
ideas?








--
Carlos Gonzalez - Los Angeles, CA. - gmjc341961@gmail.com