Topics

suggestion for feedback


 

Well I do teach some users bits of the software, 7zip for example, however I find that if the desktop icon to whatever software I have installed is removed the user or at least users I work with don't even bother with the software.

Its in plain sight ofcause I can't deny that, but without the icons or pinned shortcuts the completely visible software is completely safe from users.

Ofcause they need to be admin or use my account which I put on all my systems I service so its not like they can just run it with my password for those that I think will try to see what it does.

Most family though doesn't bother with it.

On 12/02/2018 11:33 p.m., Brian's Mail list account via Groups.Io wrote:
Not entirely what I mean. However its dangerous to leave any software accessible to an end user without either teaching them what its for or stopping them accidentally accessing it in the first place. One has to judge by the general opinion of the persons competence which course to follow of course.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
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----- Original Message ----- From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Sunday, February 11, 2018 8:19 PM
Subject: Re: [nvda] suggestion for feedback



<grin>

Its like the tools I install on all the systems including business things I work with they are like, what is this extra software doing and what is it for.

My responce, these are tools I use to service the systems, they don't do anything by themselves, if not run, they are not a security issue, don't touch them, don't move them, they don't exist, they are for me to use.

Unless I do this people monkey with my stuff and before you know I need to reformat because people are using things and going I went into here and what does that button do I can't understand what this does.

Ofcause if A user had to use the tools in question its another issue.

All systems have ccleaner and defragler, and 7zip, and cdbxp.

But they are not for the general userbase to even bother using.



On 11/02/2018 8:48 p.m., Brian's Mail list account via Groups.Io wrote:
I'm not sure that this is any better for paying customers of Github. In the main I feel its to do with the ethos of programmers vs users appreciation of each others needs.
Its almost like a language barrier in which neither side understands what the other is moaning about.
I guess also its like being a teacher. A lot of people find learning hard until some teacher comes along and makes the subject more understandable by using different teaching methods.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Saturday, February 10, 2018 9:54 PM
Subject: Re: [nvda] suggestion for feedback


Yeah I know where you are driving at.

When I was doing a test on a game, tubesim nasoft was using a system called fossle.

The system was low cost, easy to use, easy to submit, easy to brouse.

But to search, you firstly needed to know the generated id number, which well I just discarded immediately.

If you tried a general search for the issue well nothing displayed properly, and you couldn't have a hope in hell to find anything in the database.

I in the end told nick how crappy it was and he tried it and found out the same.

He was a developer so was able to get it ok but it was not a usable system for users to handle and in the end bugs were logged on the system by him after we emailed him and messages were from email.

It seems that to avoid crappy systems we have to pay for a user experience.

While I don't mind paying I think there is something abhorrently wrong in charging for an easy to understand interface.




On 9/02/2018 11:05 p.m., Brian's Mail list account via Groups.Io wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
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----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
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email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows
thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have
a >> fix.
using windows 10 64 bit and ff ESR what ever the latest
incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively
worse.
I bring up FF and hafter just a few minutes of reading a
page, or
scrolling down in emails, NVDA goes silent. I wait for a few
moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height:
29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"
width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess











Brian's Mail list account <bglists@...>
 

Not entirely what I mean. However its dangerous to leave any software accessible to an end user without either teaching them what its for or stopping them accidentally accessing it in the first place. One has to judge by the general opinion of the persons competence which course to follow of course.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Sunday, February 11, 2018 8:19 PM
Subject: Re: [nvda] suggestion for feedback



<grin>

Its like the tools I install on all the systems including business things I work with they are like, what is this extra software doing and what is it for.

My responce, these are tools I use to service the systems, they don't do anything by themselves, if not run, they are not a security issue, don't touch them, don't move them, they don't exist, they are for me to use.

Unless I do this people monkey with my stuff and before you know I need to reformat because people are using things and going I went into here and what does that button do I can't understand what this does.

Ofcause if A user had to use the tools in question its another issue.

All systems have ccleaner and defragler, and 7zip, and cdbxp.

But they are not for the general userbase to even bother using.



On 11/02/2018 8:48 p.m., Brian's Mail list account via Groups.Io wrote:
I'm not sure that this is any better for paying customers of Github. In the main I feel its to do with the ethos of programmers vs users appreciation of each others needs.
Its almost like a language barrier in which neither side understands what the other is moaning about.
I guess also its like being a teacher. A lot of people find learning hard until some teacher comes along and makes the subject more understandable by using different teaching methods.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Saturday, February 10, 2018 9:54 PM
Subject: Re: [nvda] suggestion for feedback


Yeah I know where you are driving at.

When I was doing a test on a game, tubesim nasoft was using a system called fossle.

The system was low cost, easy to use, easy to submit, easy to brouse.

But to search, you firstly needed to know the generated id number, which well I just discarded immediately.

If you tried a general search for the issue well nothing displayed properly, and you couldn't have a hope in hell to find anything in the database.

I in the end told nick how crappy it was and he tried it and found out the same.

He was a developer so was able to get it ok but it was not a usable system for users to handle and in the end bugs were logged on the system by him after we emailed him and messages were from email.

It seems that to avoid crappy systems we have to pay for a user experience.

While I don't mind paying I think there is something abhorrently wrong in charging for an easy to understand interface.




On 9/02/2018 11:05 p.m., Brian's Mail list account via Groups.Io wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows
thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have
a >> fix.
using windows 10 64 bit and ff ESR what ever the latest
incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few
moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess








 

<grin>

Its like the tools I install on all the systems including business things I work with they are like, what is this extra software doing and what is it for.

My responce, these are tools I use to service the systems, they don't do anything by themselves, if not run, they are not a security issue, don't touch them, don't move them, they don't exist, they are for me to use.

Unless I do this people monkey with my stuff and before you know I need to reformat because people are using things and going I went into here and what does that button do I can't understand what this does.

Ofcause if A user had to use the tools in question its another issue.

All systems have ccleaner and defragler, and 7zip, and cdbxp.

But they are not for the general userbase to even bother using.

On 11/02/2018 8:48 p.m., Brian's Mail list account via Groups.Io wrote:
I'm not sure that this is any better for paying customers of Github. In the main I feel its to do with the ethos of programmers vs users appreciation of each others needs.
Its almost like a language barrier in which neither side understands what the other is moaning about.
I guess also its like being a teacher. A lot of people find learning hard until some teacher comes along and makes the subject more understandable by using different teaching methods.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Saturday, February 10, 2018 9:54 PM
Subject: Re: [nvda] suggestion for feedback


Yeah I know where you are driving at.

When I was doing a test on a game, tubesim nasoft was using a system called fossle.

The system was low cost, easy to use, easy to submit, easy to brouse.

But to search, you firstly needed to know the generated id number, which well I just discarded immediately.

If you tried a general search for the issue well nothing displayed properly, and you couldn't have a hope in hell to find anything in the database.

I in the end told nick how crappy it was and he tried it and found out the same.

He was a developer so was able to get it ok but it was not a usable system for users to handle and in the end bugs were logged on the system by him after we emailed him and messages were from email.

It seems that to avoid crappy systems we have to pay for a user experience.

While I don't mind paying I think there is something abhorrently wrong in charging for an easy to understand interface.




On 9/02/2018 11:05 p.m., Brian's Mail list account via Groups.Io wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows
thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have
a >> fix.
using windows 10 64 bit and ff ESR what ever the latest
incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few
moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess







Brian's Mail list account <bglists@...>
 

I'm not sure that this is any better for paying customers of Github. In the main I feel its to do with the ethos of programmers vs users appreciation of each others needs.
Its almost like a language barrier in which neither side understands what the other is moaning about.
I guess also its like being a teacher. A lot of people find learning hard until some teacher comes along and makes the subject more understandable by using different teaching methods.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Shaun Everiss" <@smeveriss>
To: <nvda@nvda.groups.io>
Sent: Saturday, February 10, 2018 9:54 PM
Subject: Re: [nvda] suggestion for feedback


Yeah I know where you are driving at.

When I was doing a test on a game, tubesim nasoft was using a system called fossle.

The system was low cost, easy to use, easy to submit, easy to brouse.

But to search, you firstly needed to know the generated id number, which well I just discarded immediately.

If you tried a general search for the issue well nothing displayed properly, and you couldn't have a hope in hell to find anything in the database.

I in the end told nick how crappy it was and he tried it and found out the same.

He was a developer so was able to get it ok but it was not a usable system for users to handle and in the end bugs were logged on the system by him after we emailed him and messages were from email.

It seems that to avoid crappy systems we have to pay for a user experience.

While I don't mind paying I think there is something abhorrently wrong in charging for an easy to understand interface.




On 9/02/2018 11:05 p.m., Brian's Mail list account via Groups.Io wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest
incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few
moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




 

Yeah I know where you are driving at.

When I was doing a test on a game, tubesim nasoft was using a system called fossle.

The system was low cost, easy to use, easy to submit, easy to brouse.

But to search, you firstly needed to know the generated id number, which well I just discarded immediately.

If you tried a general search for the issue well nothing displayed properly, and you couldn't have a hope in hell to find anything in the database.

I in the end told nick how crappy it was and he tried it and found out the same.

He was a developer so was able to get it ok but it was not a usable system for users to handle and in the end bugs were logged on the system by him after we emailed him and messages were from email.

It seems that to avoid crappy systems we have to pay for a user experience.

While I don't mind paying I think there is something abhorrently wrong in charging for an easy to understand interface.

On 9/02/2018 11:05 p.m., Brian's Mail list account via Groups.Io wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include.  Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting  and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*).  As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account.  Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible.  If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately.  It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
       <tr>
         <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
               <td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
               </td>
       </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest
incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few
moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
     <tr>
          <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
             <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
             </td>
     </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess



Brian's Mail list account <bglists@...>
 

I don't think you stand any chance of getting github to change, which was the main thrust of my earlier comments about this problem It has seemed to me that since we moved from trac, fewer 'novice' users have been testing and reporting issues both on the main releases or the snaps. This seems to be because of the complexity of github for the novice who just wants to say, I did this that or the other as it says in the instructions and this weird stuff happened.If they post it here, and its not resolved simply then the next step is quite daunting when it involves github.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Adriani Botez" <adriani.botez@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 8:00 PM
Subject: Re: [nvda] suggestion for feedback


Hey Rusty and Quentin,



I have created an issue on Github regarding an integrated feedback hub. Just search for feedback hub on github under issues.



That issue has been closed. Now I understand how important a centralized platform is. However, my thought was actually to connect github with the feedback hub in NVDA. So, for example people who have an account on nvaccess.org can create issues in the integrated feedback hub and the issues will automatically be uploaded on github.



But my idea is not perfect since people would try to write feedback in their own language, so we would need a synchronization with translators. This should remain part of community work and language maintainers should create issues on github for people who cannot speak english.



So, my conclusion is that github should remain as it is now.





Best

Adriani



Von: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] Im Auftrag von Quentin Christensen
Gesendet: Freitag, 9. Februar 2018 00:46
An: nvda@nvda.groups.io
Betreff: Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*). As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account. Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible. If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately. It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@... <mailto:rustys.lists@...> > wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com <http://www.avg.com> </a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@... <mailto:rustys.lists@...> > wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com <http://www.avg.com> </a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io <mailto:googlemail.com@groups.io> > wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email <http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> &utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com <http://www.avg.com> </a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>















--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available: <http://www.nvaccess.org/shop/> http://www.nvaccess.org/shop/



<http://www.nvaccess.org/> www.nvaccess.org

Facebook: <http://www.facebook.com/NVAccess> http://www.facebook.com/NVAccess
Twitter: @NVAccess


Adriani Botez
 

Hey Rusty and Quentin,

 

I have created an issue on Github regarding an integrated feedback hub. Just search for feedback hub on github under issues.

 

That issue has been closed. Now I understand how important a centralized platform is. However, my thought was actually to connect github with the feedback hub in NVDA. So, for example people who have an account on nvaccess.org can create issues in the integrated feedback hub and the issues will automatically be uploaded on github.

 

But my idea is not perfect since people would try to write feedback in their own language, so we would need a synchronization with translators. This should remain part of community work and language maintainers should create issues on github for people who cannot speak english.

 

So, my conclusion is that github should remain as it is now.

 

 

Best

Adriani

 

Von: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] Im Auftrag von Quentin Christensen
Gesendet: Freitag, 9. Februar 2018 00:46
An: nvda@nvda.groups.io
Betreff: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account <bglists@...>
 

With respect you just demonstrated
exactly what I mean about programmer vs user language.
Its hardly intuitive.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 10:29 AM
Subject: Re: [nvda] suggestion for feedback


Fair points. Re searching for issues, by default GitHub will search for
open issues. If someone else has posted the same thing but it's been
considered and decided not to fix, or already fixed, or closed for some
other reason, it won't be in the first list of results. If you look back
at the edit field with what you typed when the results are shown, it will
display:

"is:issue is:open" in front of what you typed. Leave the is:issue part,
but if you remove the "is:open" part, then it will show both open and
closed issues. (alternatively you can type "is:closed" to see closed
issues, or activate the "X Closed" link where X is the number of closed
issues which match.

When you are searching, try and use words which are likely to be as
specific to your issue as possible. Just looking at the issues, there is
one called "NVDA Portable copy will not start, reports missing dll". If I
search for "NVDA won't start", I get 68 open and 179 closed. Searching for
"Missing DLL" is better, I only get 5 open and 14 closed, but if I search
for the name of the dll file, " api-ms-win-core-rtlsupport-l1-2-0.dll", I
get only one issue.



On Fri, Feb 9, 2018 at 9:05 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal
search seems to have been designed to not see the obvious, so to speak as
almost every time I do an issue somebody piles in closed duplicate of xxxx.
I do search, but increasingly I feel I'm wasting my time, as it never seems
to spot anything other than stuff not related to my issue at all. Its kind
of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <
quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd
prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback




Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an
issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to
keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that
isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster,
but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color:
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a
fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: >>>
#41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Quentin Christensen
 

Fair points.  Re searching for issues, by default GitHub will search for open issues.  If someone else has posted the same thing but it's been considered and decided not to fix, or already fixed, or closed for some other reason, it won't be in the first list of results.  If you look back at the edit field with what you typed when the results are shown, it will display:

"is:issue is:open" in front of what you typed.  Leave the is:issue part, but if you remove the "is:open" part, then it will show both open and closed issues.  (alternatively you can type "is:closed" to see closed issues, or activate the "X Closed" link where X is the number of closed issues which match.

When you are searching, try and use words which are likely to be as specific to your issue as possible.  Just looking at the issues, there is one called "NVDA Portable copy will not start, reports missing dll".  If I search for "NVDA won't start", I get 68 open and 179 closed.  Searching for "Missing DLL" is better, I only get 5 open and 14 closed, but if I search for the name of the dll file, " api-ms-win-core-rtlsupport-l1-2-0.dll", I get only one issue.



On Fri, Feb 9, 2018 at 9:05 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the  obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include.  Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting  and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback




Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*).  As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account.  Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible.  If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately.  It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: > #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a >> fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: >>> #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>






--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess








--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account <bglists@...>
 

The other problem with github which I forgot to mention is this.
When you want to find out if your issue already exists, the internal search seems to have been designed to not see the obvious, so to speak as almost every time I do an issue somebody piles in closed duplicate of xxxx. I do search, but increasingly I feel I'm wasting my time, as it never seems to spot anything other than stuff not related to my issue at all. Its kind of like its searching for everything but what I'm talking about!
Maybe its a programmer vs user language issue, who knows.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Brian's Mail list account <bglists@...>
 

Maybe but the problem I have is that bits of the description and what I'm pasting in get all muddled together and it looks and sounds like a heap of rubbish.
Myself I'd rather it have the text in the page not written in the field. I find this an issue on many other sites, almost as annoying as auto complete is.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 09, 2018 3:14 AM
Subject: Re: [nvda] suggestion for feedback


Well I think the idea is that the one field has all the suggested
information to include. Having just one field hopefully doesn't seem as
intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count,
just grabbed the number out of the air) would be easier, then that's
certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <
bglists=blueyonder.co.uk@groups.io> wrote:

However it is quite daunting and needs a lot of concentration to actually
make it work for you. I guess if you were in there all the time it would
become easier. I'm not a fan of the in field suggestions either. I'd prefer
separate fields with supporting text like most forms are.That way one can
actually make sense of what should go where. Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
*From:* Jason White via Groups.Io <jason=jasonjgw.net@groups.io>
*To:* nvda@nvda.groups.io
*Sent:* Thursday, February 08, 2018 11:49 PM
*Subject:* Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.



*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin
Christensen
*Sent:* Thursday, February 8, 2018 6:46 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] suggestion for feedback



Hi Rusty,



Having a link directly to the issue tracker (even to create a new issue)
isn't a bad idea (unfortunately it will require someone to create an issue
on Github to get the ball rolling *grin*). As we use GitHub, it would
still open a browser and you would need to be logged into (or create) a
Github account. Even if we moved away from Github to another issue
tracker, I don't see a way around that, as the issue tracker does several
things:

1. It keeps track of issues that people raise and allows them to be
prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions,
provide links to test builds so the original person (and anyone else
interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.



If we just had say a "provide feedback" option in NVDA which simply sent
us an e-mail with your problem / idea / etc, then it would be hard to keep
track of who had asked for what, how many people were having a particular
problem, and we would get a lot of duplicate e-mails.



The other thing with Github is that while NV Access has several in-house
developers, there are many others around the world who also contribute
code, testing, feedback and other assistance and we need a central
repository to make that all possible. If you e-mailed me and asked for a
particular feature, we can look at it, but it might be something that isn't
a high enough priority to get to immediately. It might however, be
something one of our other contributors has an interest in and would like
to write some code to support and they may be able to get to it faster, but
I don't necessarily know who might be interested.



So, in short... would you like to create a github issue with your idea?
https://github.com/nvaccess/nvda/issues/new



Regards



Quentin.



On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...>
wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-
tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=
email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>











--

Quentin Christensen
Training and Support Manager



Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/



www.nvaccess.org

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess


Quentin Christensen
 

Well I think the idea is that the one field has all the suggested information to include.  Having just one field hopefully doesn't seem as intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count, just grabbed the number out of the air) would be easier, then that's certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
However it is quite daunting  and needs a lot of concentration to actually make it work for you. I guess if you were in there all the time it would become easier. I'm not a fan of the in field suggestions either. I'd prefer separate fields with supporting text like most forms are.That way one can actually make sense of what should go where. Brian

bglists@... 
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!
----- Original Message -----
Sent: Thursday, February 08, 2018 11:49 PM
Subject: Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 8, 2018 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account <bglists@...>
 


However it is quite daunting  and needs a lot of concentration to actually make it work for you. I guess if you were in there all the time it would become easier. I'm not a fan of the in field suggestions either. I'd prefer separate fields with supporting text like most forms are.That way one can actually make sense of what should go where. Brian

bglists@... 
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
Sent: Thursday, February 08, 2018 11:49 PM
Subject: Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 8, 2018 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account <bglists@...>
 

Yes this has been suggested before, but the problem is that somebody then needs to monitor that mailbox and get back to people to ask further questions etc. Are you volunteering? grin!
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
This message sent from a Windows XP machine!

----- Original Message -----
From: "Rusty Perez" <rustys.lists@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, February 08, 2018 10:35 PM
Subject: [nvda] suggestion for feedback


Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>







Quentin Christensen
 

I think it works well overall.  I think sometimes it can be overwhelming, particularly if you go to the "main" page which initially links to code and can be confusing for a non-technical user who just wants to share a problem they are having.

I generally link to the issues page: https://github.com/nvaccess/nvda/issues and if I'm encouraging someone to report an issue, I'll often give them the direct link to create a new issue: https://github.com/nvaccess/nvda/issues/new  That "form" only has two things you need to fill in - a subject, and a description, and basically if you put in as much information as you can that you think might be relevant, we can skip over anything we don't need, and we'll ask for clarification if we do need more.

It is worth explaining now and then (as I hope I did) why people need to register.

If someone does have trouble filing an issue themselves, then I am willing to do it.  I do try to encourage people to do it themselves though because then they will get the responses and any questions directly.

On Fri, Feb 9, 2018 at 10:49 AM, Jason White via Groups.Io <jason@...> wrote:

I think GitHub issue tracking is the right tool for the purpose.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 8, 2018 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Jason White
 

I think GitHub issue tracking is the right tool for the purpose.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 8, 2018 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Quentin Christensen
 

Hi Rusty,

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:
1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.
2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.
3. It allows issues to be searchable and keeps them all in one place.

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

Regards

Quentin.

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:
Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Rusty Perez
 

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
Well, my fix was Chrome browser. :)
Works just fine so far. So, this is not an NVDA and windows thing as
far as I can tell.

Rusty
<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Kevin Cussick via Groups.Io
<the.big.white.shepherd=googlemail.com@groups.io> wrote:
no help but I have reported this more than once. but don't have a fix.
using windows 10 64 bit and ff ESR what ever the latest incarnation of
this is hope this helps. and fire fox is 32 bit.

On 08/02/2018 19:23, Rusty Perez wrote:
Hey folks,

For the past few weeks this has been getting progressively worse.
I bring up FF and hafter just a few minutes of reading a page, or
scrolling down in emails, NVDA goes silent. I wait for a few moments
and speech comes back.

any thoughts, or fixes.<div
id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
/>
<table style="border-top: 1px solid #D3D4DE;">
<tr>
<td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
<td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
</td>
</tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>