NVDA and Outlook message status
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Christo de Klerk
Hello all
I notice that in the message list in Outlook (2010 and 2013) NVDA reports if a message is unread and whether it has an attachment, but it does not report if a message has been forwarded or replied as other screen readers do. Is this something which might be looked at by the developers, or am I by any chance missing some setting somewhere? Kind regards Christo |
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Christo Vorster
Hi Christo and others
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I Agree with you that it would be helpful if this feature could be investigated. Regards -----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christo de Klerk Sent: Wednesday, 27 July 2016 2:12 PM To: nvda@nvda.groups.io Subject: [nvda] NVDA and Outlook message status Hello all I notice that in the message list in Outlook (2010 and 2013) NVDA reports if a message is unread and whether it has an attachment, but it does not report if a message has been forwarded or replied as other screen readers do. Is this something which might be looked at by the developers, or am I by any chance missing some setting somewhere? Kind regards Christo |
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This is a peculiarity with Outlook (or at least Outlook 2010, which I think has been carried over). Virtually every e-mail client or web interface prefixes a forwarded message subject with either "Fwd:" or "FW:" and that gets read when going through the message list. Outlook strips that from the message subject and I have yet to figure out how to make it stop doing that. I have just posted a question to answers.microsoft.com and hope to learn more about how this might be changed back to the more conventional behavior where the forward and reply indicator text is left in place on the subject display. I haven't used Outlook on a regular basis in years and hadn't realized it did this until I fired up my copy of Outlook 2010 to take a look at what is happening. I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Christo de Klerk
I actually thought there is an icon in front of each message in the Inbox message list which indicates whether a message is unread, read, replied or forwarded and another showing that the message has an attachment. I assumed that Jaws and Window-Eyes interpreted these icons correctly and would then speak the appropriate status when you arrow up and down the message list, whereas NVDA does not interpret all correctly. NVDA indicates unread messages, but does not say that a message has been forwarded, neither, if memory serves, if a message has been replied to. In other words, I think this is probably an NVDA issue rather than an Outlook issue.
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Kind regards Christo On 2016/07/27 5:27 PM, Brian Vogel wrote:
This is a peculiarity with Outlook (or at least Outlook 2010, which I think has been carried over). Virtually every e-mail client or web interface prefixes a forwarded message subject with either "Fwd:" or "FW:" and that gets read when going through the message list. |
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Clare Page <clare.page@...>
Hi!
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Interesting that these indications before a message in Outlook, as described earlier in this thread, are not readable by NVDA in Outlook 2010 and later versions! I'm using Outlook 2007 here, and as I arrow down the message list I hear NVDA say "message unread", "message forwarded", "attachment yes", or whatever. As I have never used a version of Outlook later than 2007, I have no idea whether such indications have completely disappeared, or whether they have changed in later versions such as Outlook 2010 in some way so that NVDA doesn't detect them. I don't know whether this problem with later versions of Outlook can be solved, but I'm sure users of Outlook 2010 and later would be glad if it could. Bye for now! From Clare -----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christo de Klerk Sent: mercredi 27 juillet 2016 18:28 To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status I actually thought there is an icon in front of each message in the Inbox message list which indicates whether a message is unread, read, replied or forwarded and another showing that the message has an attachment. I assumed that Jaws and Window-Eyes interpreted these icons correctly and would then speak the appropriate status when you arrow up and down the message list, whereas NVDA does not interpret all correctly. NVDA indicates unread messages, but does not say that a message has been forwarded, neither, if memory serves, if a message has been replied to. In other words, I think this is probably an NVDA issue rather than an Outlook issue. Kind regards Christo On 2016/07/27 5:27 PM, Brian Vogel wrote: This is a peculiarity with Outlook (or at least Outlook 2010, which I think has been carried over). Virtually every e-mail client or web interface prefixes a forwarded message subject with either "Fwd:" or "FW:" and that gets read when going through the message list. |
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Christo Vorster
Hi everybody
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I use Outlook 2010. My experience is that NVDA reads the number of mails and the unread ones, but not whether a mail was forwarded or not. -----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Clare Page Sent: Thursday, 28 July 2016 12:12 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status Hi! Interesting that these indications before a message in Outlook, as described earlier in this thread, are not readable by NVDA in Outlook 2010 and later versions! I'm using Outlook 2007 here, and as I arrow down the message list I hear NVDA say "message unread", "message forwarded", "attachment yes", or whatever. As I have never used a version of Outlook later than 2007, I have no idea whether such indications have completely disappeared, or whether they have changed in later versions such as Outlook 2010 in some way so that NVDA doesn't detect them. I don't know whether this problem with later versions of Outlook can be solved, but I'm sure users of Outlook 2010 and later would be glad if it could. Bye for now! From Clare -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christo de Klerk Sent: mercredi 27 juillet 2016 18:28 To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status I actually thought there is an icon in front of each message in the Inbox message list which indicates whether a message is unread, read, replied or forwarded and another showing that the message has an attachment. I assumed that Jaws and Window-Eyes interpreted these icons correctly and would then speak the appropriate status when you arrow up and down the message list, whereas NVDA does not interpret all correctly. NVDA indicates unread messages, but does not say that a message has been forwarded, neither, if memory serves, if a message has been replied to. In other words, I think this is probably an NVDA issue rather than an Outlook issue. Kind regards Christo On 2016/07/27 5:27 PM, Brian Vogel wrote: This is a peculiarity with Outlook (or at least Outlook 2010, which I think has been carried over). Virtually every e-mail client or web interface prefixes a forwarded message subject with either "Fwd:" or "FW:" and that gets read when going through the message list. |
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I've been playing with this somewhat since yesterday and I can confirm Christo's statement that NVDA does not read, for lack of a better phrase, the forwarding or reply status of a message in one's inbox under Outlook 2010. I even tried removing the icon column to see if Outlook would stop stripping the "Fwd:" or "Re:" prefix from the message subject in its own display, and it did not. The icon presented, when that column is present, for a forwarded message is no different than any other new message. What's even more perverse to me is that when there is a conversation (AKA thread) created by responding back-and-forth to a given message my inbox display is not even showing the subject itself for anything but the conversation itself. You only see a subject if you hover over the subject area, which would gain focus as you go through the list with a screen reader, but I can't imagine what earthly purpose is served by this and it's not been called-out as a bug, yet, and remains unexplained. I've used Outlook 2007, but it's been a very long while since I did so, and have also installed instances of Outlook 2013 and 2016, but don't have them at hand, either. I was always accustomed to knowing whether a message was a forward or reply based on the subject itself having the correct prefix. I could swear that this prefix was present and being read in Outlook in the past, but it's not on my Outlook 2010 instance and I have yet to identify a way to change that. I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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FYI, I also just tried Window-Eyes and it's not behaving any differently than NVDA in what it reads when going through your inbox under Outlook 2010. -- Brian I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Hi Brian,
Could you check the view settings in outlook? What columns are displayed in the current view? As for conversations, there is a check box which shows you each conversation as a tree view.
Pranav
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Sent: Thursday, July 28, 2016 7:38 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status
I've been playing with this somewhat since yesterday and I can confirm Christo's statement that NVDA does not read, for lack of a better phrase, the forwarding or reply status of a message in one's inbox under Outlook 2010. I even tried removing the icon column to see if Outlook would stop stripping the "Fwd:" or "Re:" prefix from the message subject in its own display, and it did not. The icon presented, when that column is present, for a forwarded message is no different than any other new message. What's even more perverse to me is that when there is a conversation (AKA thread) created by responding back-and-forth to a given message my inbox display is not even showing the subject itself for anything but the conversation itself. You only see a subject if you hover over the subject area, which would gain focus as you go through the list with a screen reader, but I can't imagine what earthly purpose is served by this and it's not been called-out as a bug, yet, and remains unexplained. I've used Outlook 2007, but it's been a very long while since I did so, and have also installed instances of Outlook 2013 and 2016, but don't have them at hand, either. I was always accustomed to knowing whether a message was a forward or reply based on the subject itself having the correct prefix. I could swear that this prefix was present and being read in Outlook in the past, but it's not on my Outlook 2010 instance and I have yet to identify a way to change that. I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Kevin Huber
Hi Brian:
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I am using Outlook 2016 and Window-eyes reads when messages are forwarded, replyed to or unread, whereas, NVDA does not read that information. Kevin Huber On 7/28/16, Brian Vogel <britechguy@...> wrote:
FYI, I also just tried Window-Eyes and it's not behaving any differently |
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Pranav, I am using Outlook 2010 with Conversations view, sorted by date, descending. I think I may have removed a default column when playing around and I don't recall whether I put it back or not, but I do know that whether or not I did the behaviors I've described are consistent between NVDA and Window-Eyes, both their latest versions. The columns I have on display are one that switches you out of Conversations view, but not back in, and that has no hover text. The rest are labeled with hover text and follow from left to right after that switch column in the following order: Importance, Icon, Attachment, From, Subject, Received, Size, Flag. -- I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Kevin, Very interesting. There's definitely something quirky about Outlook 2010 and screen readers, but I don't yet know what it is or if it can be resolved as far as the functionality under discussion. You can be quite sure that Microsoft isn't doing any major fixes to Office 2010 at this point in time, so if there isn't a way to fix this that hasn't yet been revealed, but that exists, there probably won't be either. -- I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Arlene
Hi there: I have gmail connected to outlook 2010. How do I sign out of it when I want to sign in gmail on another device? My friend’s 13 year old nephew said I have to sign my windows 7 box out of gmail so I can sign in on another device. How does one do it? Sorry if I don’t make sense. I tried to create an account using my gmail on my friend’s I pad while I was on vacation. Then her nephew said I should have signed my computer out of gmail. This computer is my main computer using it.
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Pranav, I am using Outlook 2010 with Conversations view, sorted by date, descending. I think I may have removed a default column when playing around and I don't recall whether I put it back or not, but I do know that whether or not I did the behaviors I've described are consistent between NVDA and Window-Eyes, both their latest versions. The columns I have on display are one that switches you out of Conversations view, but not back in, and that has no hover text. The rest are labeled with hover text and follow from left to right after that switch column in the following order: Importance, Icon, Attachment, From, Subject, Received, Size, Flag. -- I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Arlene, You can be logged in to your Gmail account from multiple devices in multiple locations at the same time. There is no need to log out of any of them. I am routinely logged in to my Gmail accounts, plural, via my laptop and smartphone and very often another desktop computer, too. It is not necessary to log out on any one of those devices to log in on any others.
I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Arlene
Oh okay, How does one set up a gmail account on another device? I had a friend trying to set up my gmail to the I pad we share. it wouldn’t let her do it. could it be that she had her mail set up on it and it remembered her? it would not allow her to put my gmail to it. it wanted to ask a security question. We did that and it still did not allow the I pad to be set up. Has Gmail changed its site lately? I wrote down my password we put it in. and it still would not work. this is why I asked here.
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian Vogel
Arlene, You can be logged in to your Gmail account from multiple devices in multiple locations at the same time. There is no need to log out of any of them. I am routinely logged in to my Gmail accounts, plural, via my laptop and smartphone and very often another desktop computer, too. It is not necessary to log out on any one of those devices to log in on any others.
I worry a lot. . . I worry that no matter how cynical you become it's never enough to keep up. ~ Trudy, in Jane Wagner's "Search for Signs of Intelligent Life in the Universe"
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Arlene
Confirmed! I did I did forward a message and NVDA does not say forwarded. It does say replied. I switched to jaws 14 and it does say forwarded.
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-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christo Vorster Sent: July-28-16 4:02 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status Hi everybody I use Outlook 2010. My experience is that NVDA reads the number of mails and the unread ones, but not whether a mail was forwarded or not. -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Clare Page Sent: Thursday, 28 July 2016 12:12 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status Hi! Interesting that these indications before a message in Outlook, as described earlier in this thread, are not readable by NVDA in Outlook 2010 and later versions! I'm using Outlook 2007 here, and as I arrow down the message list I hear NVDA say "message unread", "message forwarded", "attachment yes", or whatever. As I have never used a version of Outlook later than 2007, I have no idea whether such indications have completely disappeared, or whether they have changed in later versions such as Outlook 2010 in some way so that NVDA doesn't detect them. I don't know whether this problem with later versions of Outlook can be solved, but I'm sure users of Outlook 2010 and later would be glad if it could. Bye for now! From Clare -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christo de Klerk Sent: mercredi 27 juillet 2016 18:28 To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA and Outlook message status I actually thought there is an icon in front of each message in the Inbox message list which indicates whether a message is unread, read, replied or forwarded and another showing that the message has an attachment. I assumed that Jaws and Window-Eyes interpreted these icons correctly and would then speak the appropriate status when you arrow up and down the message list, whereas NVDA does not interpret all correctly. NVDA indicates unread messages, but does not say that a message has been forwarded, neither, if memory serves, if a message has been replied to. In other words, I think this is probably an NVDA issue rather than an Outlook issue. Kind regards Christo On 2016/07/27 5:27 PM, Brian Vogel wrote: This is a peculiarity with Outlook (or at least Outlook 2010, which I think has been carried over). Virtually every e-mail client or web interface prefixes a forwarded message subject with either "Fwd:" or "FW:" and that gets read when going through the message list. |
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