Outlook Emails disappearing after writing a reply


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----- Original Message -----
From: "Pranav Lal" <pranav.lal@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, July 19, 2018 1:14 AM
Subject: Re: [nvda] Outlook Emails disappearing after writing a reply


Hi Cearbhall,

I have not encountered this. Do you have the option to save sent e-mail in
the "sent items" folder checked?

As others have suggested, the drafts folder is another place to check.
Pranav



Cearbhall O'Meadhra
 

Mike,

This sounds like you are asking if the partially completed email together with the original email (in other words, two documents?) moved into the drafts folder and were both then moved to the Sent Items" folder after being sent out? Have I got that right?

Assuming that I do understand you correctly, I did not actually send out the response and when I opened the drafts folder there was nothing there. So, I don't think the partially-edited message followed this sequence of steps

All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Mike Sedmak
Sent: Wednesday, July 18, 2018 9:59 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Emails disappearing after writing a reply

∂oes the original email follow the reply into the drafts and then sent folders?

Thanks,
Mike

Sent from my iPhone, please forgive the typos.

On Jul 18, 2018, at 2:55 PM, Cearbhall O'Meadhra <cearbhall.omeadhra@...> wrote:

Anthony,

NO, they have only happened after starting to draft a reply. Note that I would not have finished the reply nor would I have actually sent the reply out. The event happens whilst editing the reply message. Then both the reply itself and the separate, original message disappear!


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@...


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Antony
Stone
Sent: Wednesday, July 18, 2018 9:27 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Emails disappearing after writing a reply

That sounds plausible - a simple check would be: does a message also disappear if you read it but don't reply to it?


Antony.

On Wednesday 18 July 2018 at 22:24:40, Mike Sedmak wrote:

Any chance you have a filter active that would only show unread messages?

On 7/18/18, Cearbhall O'Meadhra wrote:
Hi all,

Lately, I am mystified as to where emails disappear to after I reply
to them. I have just written a reply to an email which I received a
few minutes ago. When I completed the reply Ans sent the message
off, I found that the original email has disappeared. If it were
deleted I would expect to find it in my Deleted Items folder but it is not there!

Is this an NVDA problem or an Outlook problem?

I am using Outlook 365 with Windows 10

Microsoft Windows Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1
--
Normal people think "If it ain't broke, don't fix it".
Engineers think "If it ain't broke, it doesn't have enough features yet".

Please reply to the list;
please *don't* CC me.






Pranav Lal
 

Hi Cearbhall,

I have not encountered this. Do you have the option to save sent e-mail in
the "sent items" folder checked?

As others have suggested, the drafts folder is another place to check.
Pranav


Mike Sedmak
 

∂oes the original email follow the reply into the drafts and then sent folders?

Thanks,
Mike

Sent from my iPhone, please forgive the typos.

On Jul 18, 2018, at 2:55 PM, Cearbhall O'Meadhra <cearbhall.omeadhra@...> wrote:

Anthony,

NO, they have only happened after starting to draft a reply. Note that I would not have finished the reply nor would I have actually sent the reply out. The event happens whilst editing the reply message. Then both the reply itself and the separate, original message disappear!


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Antony Stone
Sent: Wednesday, July 18, 2018 9:27 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Emails disappearing after writing a reply

That sounds plausible - a simple check would be: does a message also disappear if you read it but don't reply to it?


Antony.

On Wednesday 18 July 2018 at 22:24:40, Mike Sedmak wrote:

Any chance you have a filter active that would only show unread messages?

On 7/18/18, Cearbhall O'Meadhra wrote:
Hi all,

Lately, I am mystified as to where emails disappear to after I reply to
them. I have just written a reply to an email which I received a few
minutes ago. When I completed the reply Ans sent the message off, I found
that the original email has disappeared. If it were deleted I would expect
to find it in my Deleted Items folder but it is not there!

Is this an NVDA problem or an Outlook problem?

I am using Outlook 365 with Windows 10

Microsoft Windows Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1
--
Normal people think "If it ain't broke, don't fix it".
Engineers think "If it ain't broke, it doesn't have enough features yet".

Please reply to the list;
please *don't* CC me.






Cearbhall O'Meadhra
 

Anthony,

NO, they have only happened after starting to draft a reply. Note that I would not have finished the reply nor would I have actually sent the reply out. The event happens whilst editing the reply message. Then both the reply itself and the separate, original message disappear!


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Antony Stone
Sent: Wednesday, July 18, 2018 9:27 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Outlook Emails disappearing after writing a reply

That sounds plausible - a simple check would be: does a message also disappear if you read it but don't reply to it?


Antony.

On Wednesday 18 July 2018 at 22:24:40, Mike Sedmak wrote:

Any chance you have a filter active that would only show unread messages?

On 7/18/18, Cearbhall O'Meadhra wrote:
Hi all,

Lately, I am mystified as to where emails disappear to after I reply to
them. I have just written a reply to an email which I received a few
minutes ago. When I completed the reply Ans sent the message off, I found
that the original email has disappeared. If it were deleted I would expect
to find it in my Deleted Items folder but it is not there!

Is this an NVDA problem or an Outlook problem?

I am using Outlook 365 with Windows 10

Microsoft Windows Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1
--
Normal people think "If it ain't broke, don't fix it".
Engineers think "If it ain't broke, it doesn't have enough features yet".

Please reply to the list;
please *don't* CC me.


Antony Stone
 

That sounds plausible - a simple check would be: does a message also disappear
if you read it but don't reply to it?


Antony.

On Wednesday 18 July 2018 at 22:24:40, Mike Sedmak wrote:

Any chance you have a filter active that would only show unread messages?

On 7/18/18, Cearbhall O'Meadhra wrote:
Hi all,

Lately, I am mystified as to where emails disappear to after I reply to
them. I have just written a reply to an email which I received a few
minutes ago. When I completed the reply Ans sent the message off, I found
that the original email has disappeared. If it were deleted I would expect
to find it in my Deleted Items folder but it is not there!

Is this an NVDA problem or an Outlook problem?

I am using Outlook 365 with Windows 10

Microsoft Windows Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1
--
Normal people think "If it ain't broke, don't fix it".
Engineers think "If it ain't broke, it doesn't have enough features yet".

Please reply to the list;
please *don't* CC me.


Mike Sedmak
 

Any chance you have a filter active that would only show unread messages?

On 7/18/18, Cearbhall O'Meadhra <cearbhall.omeadhra@...> wrote:
Hi all,



Lately, I am mystified as to where emails disappear to after I reply to
them. I have just written a reply to an email which I received a few
minutes
ago. When I completed the reply Ans sent the message off, I found that the
original email has disappeared. If it were deleted I would expect to find
it
in my Deleted Items folder but it is not there!



Is this an NVDA problem or an Outlook problem?



I am using Outlook 365 with Windows 10

Microsoft Windows

Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1



All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...









Cearbhall O'Meadhra
 

Hi all,

 

Lately, I am mystified as to where emails disappear to after I reply to them. I have just written a reply to an email which I received a few minutes ago. When I completed the reply Ans sent the message off, I found that the original email has disappeared. If it were deleted I would expect to find it in my Deleted Items folder but it is not there!

 

Is this an NVDA problem or an Outlook problem?

 

I am using Outlook 365 with Windows 10

Microsoft Windows

Version 1803 (OS Build 17134.165)

NVDA Version: 2018.2.1

 

All the best,

 

Cearbhall

 

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...