Hi,
This is mainlya request for the developers, but I'm posting it here hoping someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I conteacted Audible with a request of helping me fix an issue with the Audible download manager.
WHile they helped me fix the issue, the woman warned me that they would eventually phase out the Audible download manager because of the Audible app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will work with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for those of us that use the website to use the app to download books in the future.
The lady I talked to said she could not give me a time frame on when they would do away with the Audible download manager, but that they had already stopped updating it.
Regards
Chris

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they would
eventually phase out the Audible download manager because of the Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in the
future.
The lady I talked to said she could not give me a time frame on when they
would do away with the Audible download manager, but that they had already
stopped updating it.
Regards
Chris

Eventually covers a long period of potential time.  Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around?  This sounds like something that may be perhaps three years away.  I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
 Yes its probably more secure, but that is not the  main issue.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app


> Hi,
> This is mainlya request for the developers, but I'm posting it here hoping
> someone tells me I am mistaken.
> I use the Aubible website for Audio book purchases and downloads. I
> conteacted Audible with a request of helping me fix an issue with the
> Audible download manager.
> WHile they helped me fix the issue, the woman warned me that they would
> eventually phase out the Audible download manager because of the Audible
> app for Windows 10.
> As of right now, unless I am very much mistaken, NVDA nor JAWS will work
> with the Audible app for Windows 10.
> I would ask that someone look into this as it may become necessary for
> those of us that use the website to use the app to download books in the
> future.
> The lady I talked to said she could not give me a time frame on when they
> would do away with the Audible download manager, but that they had already
> stopped updating it.
> Regards
> Chris
>
>
>

I am afraid it is already here and not 3 years away at least here in the UK

I found last night when I went to my audible Library the download facility now takes you to a so called “help” page which only gives the option of using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem they did not respond at all- I waited for 30 minutes for any acknowledgement.

So for me as of last night  Audible appears  inaccessible for blind users of Windows and also for devices like the victor Reader Stream/Trek and Pocket Plextalk which could until last week support the playing of Audible books.

As I am now blocked from accessing something like 60 books that I have paid for over the years I am not a happy customer.

David Griffith

 

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app

 

Eventually covers a long period of potential time.  Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around?  This sounds like something that may be perhaps three years away.  I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.

 

Also, why assume the worst case?  Why contact blindness organizations first?  Why not discuss it with Audible and see what happens.  Audible has a good record on accessibility.  If there is a problem, talking with them may cause it to be solved.

 

Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app

 

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
 Yes its probably more secure, but that is not the  main issue.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app


> Hi,
> This is mainlya request for the developers, but I'm posting it here hoping
> someone tells me I am mistaken.
> I use the Aubible website for Audio book purchases and downloads. I
> conteacted Audible with a request of helping me fix an issue with the
> Audible download manager.
> WHile they helped me fix the issue, the woman warned me that they would
> eventually phase out the Audible download manager because of the Audible
> app for Windows 10.
> As of right now, unless I am very much mistaken, NVDA nor JAWS will work
> with the Audible app for Windows 10.
> I would ask that someone look into this as it may become necessary for
> those of us that use the website to use the app to download books in the
> future.
> The lady I talked to said she could not give me a time frame on when they
> would do away with the Audible download manager, but that they had already
> stopped updating it.
> Regards
> Chris
>
>
>

 

I am afraid it is already here and not 3 years away at least here in the UK

I found last night when I went to my audible Library the download facility now takes you to a so called “help” page which only gives the option of using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem they did not respond at all- I waited for 30 minutes for any acknowledgement.

So for me as of last night  Audible appears  inaccessible for blind users of Windows and also for devices like the victor Reader Stream/Trek and Pocket Plextalk which could until last week support the playing of Audible books.

As I am now blocked from accessing something like 60 books that I have paid for over the years I am not a happy customer.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

Eventually covers a long period of potential time.  Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around?  This sounds like something that may be perhaps three years away.  I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
 Yes its probably more secure, but that is not the  main issue.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app


> Hi,
> This is mainlya request for the developers, but I'm posting it here hoping
> someone tells me I am mistaken.
> I use the Aubible website for Audio book purchases and downloads. I
> conteacted Audible with a request of helping me fix an issue with the
> Audible download manager.
> WHile they helped me fix the issue, the woman warned me that they would
> eventually phase out the Audible download manager because of the Audible
> app for Windows 10.
> As of right now, unless I am very much mistaken, NVDA nor JAWS will work
> with the Audible app for Windows 10.
> I would ask that someone look into this as it may become necessary for
> those of us that use the website to use the app to download books in the
> future.
> The lady I talked to said she could not give me a time frame on when they
> would do away with the Audible download manager, but that they had already
> stopped updating it.
> Regards
> Chris
>
>
>

 

I have got Audible downloading again but oddly I have  had to turn software verification on to achieve this.

Below is a thread copied which describes this.

Dear Henry

This is very useful.

Oddly I already had the recommended settings as described in your email.

However as an experiment I turned software verification on and the necessary download started without problem.

So in my case taking the entirely opposite approach to software verification worked.

I don’t know if something has changed on the website.

I would not have known to look here without your email though.

So thanks again.

Hi David

I have also encountered this problem and audible sent me the following fix:

"Hello Henry ,

Thank you for contacting Audible!

There is a software verification setting within your “Account Details” page, which needs to be turned off. Once turned off, you should be able to download

your Audible book. Below we have included the steps on how to turn off this software verification:

1.    Please log into your Audible account.

2.    Hover your mouse over "Hi, henry !" and click on "Account Details".

3.    Click on "Update Settings" tab on the left-hand side of the page.

4.    Scroll down the page and you will see Software Verification. Please be sure to turn this off.

5.    Please hover your mouse over "Library" located on the top of the page and select the subtab"Library",

http://www.audible.co.uk/lib,

and download your audiobook title from there.

 

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: David Griffith
Sent: 06 October 2018 15:15
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app

 

I am afraid it is already here and not 3 years away at least here in the UK

I found last night when I went to my audible Library the download facility now takes you to a so called “help” page which only gives the option of using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem they did not respond at all- I waited for 30 minutes for any acknowledgement.

So for me as of last night  Audible appears  inaccessible for blind users of Windows and also for devices like the victor Reader Stream/Trek and Pocket Plextalk which could until last week support the playing of Audible books.

As I am now blocked from accessing something like 60 books that I have paid for over the years I am not a happy customer.

David Griffith

 

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

 

From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app

 

Eventually covers a long period of potential time.  Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around?  This sounds like something that may be perhaps three years away.  I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.

 

Also, why assume the worst case?  Why contact blindness organizations first?  Why not discuss it with Audible and see what happens.  Audible has a good record on accessibility.  If there is a problem, talking with them may cause it to be solved.

 

Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app

 

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
 Yes its probably more secure, but that is not the  main issue.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app


> Hi,
> This is mainlya request for the developers, but I'm posting it here hoping
> someone tells me I am mistaken.
> I use the Aubible website for Audio book purchases and downloads. I
> conteacted Audible with a request of helping me fix an issue with the
> Audible download manager.
> WHile they helped me fix the issue, the woman warned me that they would
> eventually phase out the Audible download manager because of the Audible
> app for Windows 10.
> As of right now, unless I am very much mistaken, NVDA nor JAWS will work
> with the Audible app for Windows 10.
> I would ask that someone look into this as it may become necessary for
> those of us that use the website to use the app to download books in the
> future.
> The lady I talked to said she could not give me a time frame on when they
> would do away with the Audible download manager, but that they had already
> stopped updating it.
> Regards
> Chris
>
>
>

 

 

I am afraid it is already here and not 3 years away at least here in the UK

I found last night when I went to my audible Library the download facility now takes you to a so called “help” page which only gives the option of using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem they did not respond at all- I waited for 30 minutes for any acknowledgement.

So for me as of last night  Audible appears  inaccessible for blind users of Windows and also for devices like the victor Reader Stream/Trek and Pocket Plextalk which could until last week support the playing of Audible books.

As I am now blocked from accessing something like 60 books that I have paid for over the years I am not a happy customer.

David Griffith

My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts

Eventually covers a long period of potential time.  Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around?  This sounds like something that may be perhaps three years away.  I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.

Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
 Yes its probably more secure, but that is not the  main issue.
 Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app


> Hi,
> This is mainlya request for the developers, but I'm posting it here hoping
> someone tells me I am mistaken.
> I use the Aubible website for Audio book purchases and downloads. I
> conteacted Audible with a request of helping me fix an issue with the
> Audible download manager.
> WHile they helped me fix the issue, the woman warned me that they would
> eventually phase out the Audible download manager because of the Audible
> app for Windows 10.
> As of right now, unless I am very much mistaken, NVDA nor JAWS will work
> with the Audible app for Windows 10.
> I would ask that someone look into this as it may become necessary for
> those of us that use the website to use the app to download books in the
> future.
> The lady I talked to said she could not give me a time frame on when they
> would do away with the Audible download manager, but that they had already
> stopped updating it.
> Regards
> Chris
>
>
>

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in the UK

I found last night when I went to my audible Library the download facility now takes you to a so called “help” page which only gives the option of using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem they did not respond at all- I waited for 30 minutes for any acknowledgement.

So for me as of last night Audible appears inaccessible for blind users of Windows and also for devices like the victor Reader Stream/Trek and Pocket Plextalk which could until last week support the playing of Audible books.

As I am now blocked from accessing something like 60 books that I have paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to cause problems for Windows 7 users and Windows 8 users while there are still many around? This sounds like something that may be perhaps three years away. I don't know when support for Windows 8 ends and support for Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations first? Why not discuss it with Audible and see what happens. Audible has a good record on accessibility. If there is a problem, talking with them may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them. I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they would
eventually phase out the Audible download manager because of the Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in the
future.
The lady I talked to said she could not give me a time frame on when they
would do away with the Audible download manager, but that they had already
stopped updating it.
Regards
Chris

What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single
<mrsingle@...>:

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David
Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in the
UK

I found last night when I went to my audible Library the download facility
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is very
bad news indeed.

I tried to open a “chat”with Audible support but after stating the problem
they did not respond at all- I waited for 30 minutes for any
acknowledgement.

So for me as of last night Audible appears inaccessible for blind users
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of Audible
books.

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps three
years away. I don't know when support for Windows 8 ends and support for
Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible has
a good record on accessibility. If there is a problem, talking with them
may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable
and
arrogant in the extreme in my view. I'd actually report this to the blind
organisations in the country they are in and let them have a poke at them.
I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap
of
windows app which is a format many people seem to think ill conceived and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here
hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they would
eventually phase out the Audible download manager because of the
Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in
the
future.
The lady I talked to said she could not give me a time frame on when
they
would do away with the Audible download manager, but that they had
already
stopped updating it.
Regards
Chris

Yeah that fixed it and they are working on it.

On 10/7/18, Felix G. <constantlyvariable@...> wrote:

What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single
<mrsingle@...>:

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
David
Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in the
UK

I found last night when I went to my audible Library the download
facility
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is
very
bad news indeed.

I tried to open a “chat”with Audible support but after stating the
problem
they did not respond at all- I waited for 30 minutes for any
acknowledgement.

So for me as of last night Audible appears inaccessible for blind
users
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of
Audible
books.

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps three
years away. I don't know when support for Windows 8 ends and support
for
Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible
has
a good record on accessibility. If there is a problem, talking with
them
may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable
and
arrogant in the extreme in my view. I'd actually report this to the
blind
organisations in the country they are in and let them have a poke at
them.
I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap
of
windows app which is a format many people seem to think ill conceived
and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here
hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they
would
eventually phase out the Audible download manager because of the
Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in
the
future.
The lady I talked to said she could not give me a time frame on when
they
would do away with the Audible download manager, but that they had
already
stopped updating it.
Regards
Chris

--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762

Yeah that fixed it and they are working on it.

On 10/7/18, Felix G. <constantlyvariable@...> wrote:

What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single
<mrsingle@...>:

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
David
Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in the
UK

I found last night when I went to my audible Library the download
facility
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is
very
bad news indeed.

I tried to open a “chat”with Audible support but after stating the
problem
they did not respond at all- I waited for 30 minutes for any
acknowledgement.

So for me as of last night Audible appears inaccessible for blind
users
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of
Audible
books.

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps three
years away. I don't know when support for Windows 8 ends and support
for
Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible
has
a good record on accessibility. If there is a problem, talking with
them
may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable
and
arrogant in the extreme in my view. I'd actually report this to the
blind
organisations in the country they are in and let them have a poke at
them.
I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap
of
windows app which is a format many people seem to think ill conceived
and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here
hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they
would
eventually phase out the Audible download manager because of the
Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in
the
future.
The lady I talked to said she could not give me a time frame on when
they
would do away with the Audible download manager, but that they had
already
stopped updating it.
Regards
Chris

--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762

Yeah that fixed it and they are working on it.

On 10/7/18, Felix G. <constantlyvariable@...> wrote:

What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single
<mrsingle@...>:

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
David
Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in the
UK

I found last night when I went to my audible Library the download
facility
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is
very
bad news indeed.

I tried to open a “chat”with Audible support but after stating the
problem
they did not respond at all- I waited for 30 minutes for any
acknowledgement.

So for me as of last night Audible appears inaccessible for blind
users
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of
Audible
books.

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps three
years away. I don't know when support for Windows 8 ends and support
for
Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible
has
a good record on accessibility. If there is a problem, talking with
them
may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable
and
arrogant in the extreme in my view. I'd actually report this to the
blind
organisations in the country they are in and let them have a poke at
them.
I
would imagine they might well be shooting themselves in the foot if they
stop supporting things that actually work in favour of some snazzy heap
of
windows app which is a format many people seem to think ill conceived
and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here
hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they
would
eventually phase out the Audible download manager because of the
Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary for
those of us that use the website to use the app to download books in
the
future.
The lady I talked to said she could not give me a time frame on when
they
would do away with the Audible download manager, but that they had
already
stopped updating it.
Regards
Chris

--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762

the audible tech person I worked with installed the windows 10 audible appp

and it is useless for us. I do mean completely.
----- Original Message -----
From: "David Mehler" <dave.mehler@...>
To: <nvda@nvda.groups.io>
Sent: Monday, October 8, 2018 11:06 AM
Subject: Re: [nvda] NVDA and the audible app


Hello,

Just went through this found it yesterday fought with my computer, it
is not your machine, and got ahold of audible about half an hour ago.
This fixed it for me and site downloads are once again working.

First of all log in to your audible account, then hit enter on your
name, if your using jfw it will say hi whatever your name is
collapsed, arrowing around will now show Under that arrowing you'll
see your account status, for example mine said Gold Monthly.
Continuing to arrow down you'll get to account details, enter on that.
I should note that during this process you might have to log in again
depending on your browser settings. Arrow to update settings, and
scroll down or use heading navigation of NVDA to get to something that
says software verification. Under that there's a checkbox that for you
will be unchecked it says something like check for audible download
manager, check that, and then your good to go.

Hth
Dave.


On 10/8/18, Lenron <lenron93@...> wrote:

Yeah that fixed it and they are working on it.

On 10/7/18, Felix G. <constantlyvariable@...> wrote:

What's an anagram of conversation? Voices rant on.
Am Sa., 6. Okt. 2018 um 18:23 Uhr schrieb Monte Single
<mrsingle@...>:

What rhymes with amazon and audible and apple?? Evil!!





From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
David
Griffith
Sent: October-06-18 8:15 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



I am afraid it is already here and not 3 years away at least here in
the
UK

I found last night when I went to my audible Library the download
facility
now takes you to a so called “help” page which only gives the option of
using Audible iOS, Android, Echo etc and Windows 10.

There is an apparent option to use iTunes but if you follow the help on
that it states you need the Audible app installed.

As it is now imposible to download directly from the website this is
very
bad news indeed.

I tried to open a “chat”with Audible support but after stating the
problem
they did not respond at all- I waited for 30 minutes for any
acknowledgement.

So for me as of last night Audible appears inaccessible for blind
users
of Windows and also for devices like the victor Reader Stream/Trek and
Pocket Plextalk which could until last week support the playing of
Audible
books.

As I am now blocked from accessing something like 60 books that I have
paid for over the years I am not a happy customer.

David Griffith



My Blind Access and Guide dog Blog
http://dgriffithblog.wordpress.com/
My Blind hammer Blog
https://www.westhamtillidie.com/authors/blind-hammer/posts



From: Gene
Sent: 06 October 2018 11:06
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and the audible app



Eventually covers a long period of potential time. Are they going to
cause problems for Windows 7 users and Windows 8 users while there are
still many around? This sounds like something that may be perhaps
three
years away. I don't know when support for Windows 8 ends and support
for
Windows 7 is ending a little over a year from now.



Also, why assume the worst case? Why contact blindness organizations
first? Why not discuss it with Audible and see what happens. Audible
has
a good record on accessibility. If there is a problem, talking with
them
may cause it to be solved.



Gene

----- Original Message -----

From: Brian's Mail list account via Groups.Io

Sent: Saturday, October 06, 2018 1:51 AM

To: nvda@nvda.groups.io

Subject: Re: [nvda] NVDA and the audible app



Well do not use them myself, but their attitude is surely unacceptable
and
arrogant in the extreme in my view. I'd actually report this to the
blind
organisations in the country they are in and let them have a poke at
them.
I
would imagine they might well be shooting themselves in the foot if
they
stop supporting things that actually work in favour of some snazzy heap
of
windows app which is a format many people seem to think ill conceived
and
pretty dire even for the sighted.
Yes its probably more secure, but that is not the main issue.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Chris Shook" <chris0309@...>
To: <nvda@nvda.groups.io>
Sent: Friday, October 05, 2018 10:07 PM
Subject: [nvda] NVDA and the audible app

Hi,
This is mainlya request for the developers, but I'm posting it here
hoping
someone tells me I am mistaken.
I use the Aubible website for Audio book purchases and downloads. I
conteacted Audible with a request of helping me fix an issue with the
Audible download manager.
WHile they helped me fix the issue, the woman warned me that they
would
eventually phase out the Audible download manager because of the
Audible
app for Windows 10.
As of right now, unless I am very much mistaken, NVDA nor JAWS will
work
with the Audible app for Windows 10.
I would ask that someone look into this as it may become necessary
for
those of us that use the website to use the app to download books in
the
future.
The lady I talked to said she could not give me a time frame on when
they
would do away with the Audible download manager, but that they had
already
stopped updating it.
Regards
Chris

--
Lenron Brown
Cell: 985-271-2832
Skype: ron.brown762