nvda@nvda.groups.io | Inconsistency in Windows Explorer

Felix G.

#50548

Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 0x04DD4490>
Python class mro: (<class 'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA frameworkID: DirectUI
UIA runtimeID: (1904, 203647488, 0)
UIA providerDescription: [pid:1904,hwnd:0x0 Main(parent
link):Unidentified Provider (unmanaged:EXPLORERFRAME.dll)]
UIA className: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA patterns available:
*** log ends here ***

Shaun Everiss

#50549

Well I got another issue like this.

Tried to run my virus updater, followed by dropbox which does actually bring up a slightly slow responce because its a big program then tried to open file explorer.

Nvda simply decided to lock though me trying things had the system respond, so I knew it wasn't dead, the system wouldn't allow me to do anything though for at least 10 minutes, eventually nvda came back and I was able to reboot the system.

I didn't want to turn it off in case I screwed things I probably just overloaded my 3rd gen i5 core, its been struggling with huge programs so who knows.

Show quoted text

On 11/16/2018 9:23 PM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 0x04DD4490>
Python class mro: (<class 'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA frameworkID: DirectUI
UIA runtimeID: (1904, 203647488, 0)
UIA providerDescription: [pid:1904,hwnd:0x0 Main(parent
link):Unidentified Provider (unmanaged:EXPLORERFRAME.dll)]
UIA className: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA patterns available:
*** log ends here ***

Brian's Mail list account

#50550

Actually, that looks like the UIA is not working properly.
Its missing the info somewhere.
Is this definitely an installed copy of nvda?
I'm assuming you have done the obvious, restarted with add ons disabled?


In the state you show, does the menu open? If yes open it and close it, can you then see the files?
I always found Windows 10 explorer slow compared to windows 7 myself, but in both cases the usual issue is that the file it reads is a different one to the one windows thinks is current so trying to delete a file results in the wrong one being removed, not as you have a situation where the system has no idea of what you might be on!
Is this the latest version of 10? IE which build, and which version of nvda?
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

Show quoted text

----- Original Message ----- 
From: "Felix G." <constantlyvariable@...>
To: <nvda@nvda.groups.io>
Sent: Friday, November 16, 2018 8:23 AM
Subject: [nvda] Inconsistency in Windows Explorer


Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 0x04DD4490>
Python class mro: (<class 'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA frameworkID: DirectUI
UIA runtimeID: (1904, 203647488, 0)
UIA providerDescription: [pid:1904,hwnd:0x0 Main(parent
link):Unidentified Provider (unmanaged:EXPLORERFRAME.dll)]
UIA className: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA patterns available:
*** log ends here ***

Felix G.

#50551

Hello Brian,
it happens only occasionally, so a restart of NVDA is not even
required. I just do it again and it will usually work. I'm just
pointing it out as an inconsistency because I see no valid reason for
it to happen even 1 % of the time. Think of me as pedantic and you'd
be right. Being a computer scientist with a strong background in
mathematics does that to people I guess.
It happens on both latest Win 10 64 bit and Win 7 64 bit.
It's an installed NVDA.
Best,
Felix
Am Fr., 16. Nov. 2018 um 10:24 Uhr schrieb Brian's Mail list account
via Groups.Io <bglists@...>:

Show quoted text

Actually, that looks like the UIA is not working properly.
 Its missing the info somewhere.
 Is this definitely an installed copy of nvda?
 I'm assuming you have done the obvious, restarted with add ons disabled?


In the state you show, does the menu open? If yes open it and close it, can
you then see the files?
 I always found Windows 10 explorer slow compared to windows 7 myself, but
in both cases the usual issue is that the file it reads is a different one
to the one windows thinks is current so trying to delete a file results in
the wrong one being removed, not as you have a situation where the system
has no idea of what you might be on!
Is this the latest version of 10? IE which build, and which version of nvda?
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Felix G." <constantlyvariable@...>
To: <nvda@nvda.groups.io>
Sent: Friday, November 16, 2018 8:23 AM
Subject: [nvda] Inconsistency in Windows Explorer


Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 0x04DD4490>
Python class mro: (<class 'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA frameworkID: DirectUI
UIA runtimeID: (1904, 203647488, 0)
UIA providerDescription: [pid:1904,hwnd:0x0 Main(parent
link):Unidentified Provider (unmanaged:EXPLORERFRAME.dll)]
UIA className: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA patterns available:
*** log ends here ***

Tyler Wood

#50555

Hi,

I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

Show quoted text

On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 0x04DD4490>
Python class mro: (<class 'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA frameworkID: DirectUI
UIA runtimeID: (1904, 203647488, 0)
UIA providerDescription: [pid:1904,hwnd:0x0 Main(parent
link):Unidentified Provider (unmanaged:EXPLORERFRAME.dll)]
UIA className: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
UIA patterns available:
*** log ends here ***

Joseph Lee

#50556

Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

Show quoted text

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of 
announcing the name of the first item in that folder, NVDA remained 
silent. I pressed NVDA+F1 to see what the navigator was pointing to, 
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously 
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen 
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen 
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at 
0x04DD4490> Python class mro: (<class 
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>, 
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, 
<class 'NVDAObjects.NVDAObject'>, <class 
'documentBase.TextContainerObject'>, <class 
'baseObject.ScriptableObject'>, <class 
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at 
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0> 
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen 
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID: 
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription: 
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider 
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991, 
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None, 
0, None)) UIA patterns available:
*** log ends here ***

Felix G.

#50558

Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Best,
Felix
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
<joseph.lee22590@...>:

Show quoted text

Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

Tyler Wood

#50560

Hi,

I'd also be curious if this is happening in 1809 or 1803 build of windows 10?

I heard from a few folks that it hasn't happened as often (if at all) running NVDA 2018.3 in windows 10 1809.

I currently don't have a machine running that so I can't test this personally. I'm waiting for it to hit windows update rather than using the media creation tool.

Show quoted text

On 2018-11-16 10:08 AM, Felix G. wrote:
Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Best,
Felix
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
<joseph.lee22590@...>:
Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.


It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.



On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

Ron Canazzi

#50568

Hi Group,

I don't know if this issue is related to unresponsiveness or inconsistency in Windows Explorer/This PC, but here is what happens to me.  When I either move, delete or copy a large file or folder, I get the count up from 0 to 20 to 30 to 50% and so on. When the hard drive stops turning and the operation is complete, there is a phantom window that NVDA still sees that says a percentage of either 100 or something close like 94 of 95%.  I can't get rid of this unless I either press F5 to refresh the folder or alt + tab away from the folder and then back.

Has anyone else experienced this issue and is it related to the sluggishness and unresponsiveness which began this thread?

Show quoted text

On 11/16/2018 12:48 PM, Tyler Wood wrote:
Hi,

I'd also be curious if this is happening in 1809 or 1803 build of windows 10?


I heard from a few folks that it hasn't happened as often (if at all) running NVDA 2018.3 in windows 10 1809.


I currently don't have a machine running that so I can't test this personally. I'm waiting for it to hit windows update rather than using the media creation tool.


On 2018-11-16 10:08 AM, Felix G. wrote:
Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Best,
Felix
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
<joseph.lee22590@...>:
Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.


It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.



On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

Brian's Mail list account

#50582

The thing is that on Windows 7, which I now use almost exclusively, having lost my patience with a windows that updates itself to a new version every six months, I do not see the non focus issue. I do occasionally see the lag behind issue, but then Jaws seems to do that too, possibly less though. The version of nvda seems not to matter too much. I blame uia slowness.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

Show quoted text

----- Original Message ----- 
From: "Felix G." <constantlyvariable@...>
To: <nvda@nvda.groups.io>
Sent: Friday, November 16, 2018 4:08 PM
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Best,
Felix
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
<joseph.lee22590@...>:

Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

Brian's Mail list account

#50583

I had it yesterday on a machine I do not own, which has a physical drive not an ssd.
However I am drawn to that issue where when nvda does not restart after an update, which looks like windows is hanging on to a file when nvda is trying to change it and wondered maybe if some hook into windows is taking time to be removed or changed and maybe a similar issue is slugging windows in Explorer file handling. These weird intermittent bugs are swine's to track down of course as they are not going to be happening when you are actually tracking them!

Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

Show quoted text

----- Original Message ----- 
From: "Ron Canazzi" <aa2vm@...>
To: <nvda@nvda.groups.io>
Sent: Friday, November 16, 2018 8:31 PM
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi Group,

I don't know if this issue is related to unresponsiveness or inconsistency in Windows Explorer/This PC, but here is what happens to me. When I either move, delete or copy a large file or folder, I get the count up from 0 to 20 to 30 to 50% and so on. When the hard drive stops turning and the operation is complete, there is a phantom window that NVDA still sees that says a percentage of either 100 or something close like 94 of 95%. I can't get rid of this unless I either press F5 to refresh the folder or alt + tab away from the folder and then back.

Has anyone else experienced this issue and is it related to the sluggishness and unresponsiveness which began this thread?

On 11/16/2018 12:48 PM, Tyler Wood wrote:
Hi,

I'd also be curious if this is happening in 1809 or 1803 build of windows 10?

I heard from a few folks that it hasn't happened as often (if at all) running NVDA 2018.3 in windows 10 1809.

I currently don't have a machine running that so I can't test this personally. I'm waiting for it to hit windows update rather than using the media creation tool.

On 2018-11-16 10:08 AM, Felix G. wrote:
Hello Joseph,
I tried latest alpha, and while it might be happening less frequently,
it still does happen. As it is a rare observation to begin with, I
cannot say if its frequency really decreased.
Taking the risk of repeating myself, I would like to emphasize again
that fixing this issue would dramatically improve the perceived
stability and maturity of NVDA. Again at the risk of repeating myself,
if there is anything I can do to help track this down, I'd go out of
my way to do so. Twice if needs be.
Best,
Felix
Am Fr., 16. Nov. 2018 um 16:31 Uhr schrieb Joseph Lee
<joseph.lee22590@...>:
Hi,
I'm curious to know if we can have some people try out latest development snapshot and see if it resolves this?
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Tyler Wood
Sent: Friday, November 16, 2018 7:24 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Inconsistency in Windows Explorer

Hi,

I get this quite a lot of the time.

It's frustrating to see it not be fixed. This is a basic task and this does not plague other screen readers. I've been going on about this issue for quite some time as my work heavily relies on windows explorer and I can't switch to NVDA full time because of this. It seems to crop up the most after deleting, copying, or moving files, folders, or even single files but it can randomly happen at other times as well.

On 2018-11-16 2:23 AM, Felix G. wrote:
Hello,
can anyone relate to the following?
I have hit enter on a folder in Windows Explorer, and instead of
announcing the name of the first item in that folder, NVDA remained
silent. I pressed NVDA+F1 to see what the navigator was pointing to,
and got the log snippet below. Any idea what's happening?
Please note that this does not seem to be the issue I previously
reported. The folder I switched to was not empty.
Best,
Felix

*** log begins here ***
Developer info for navigator object:
name: ''
role: ROLE_LISTITEM
states: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
isFocusable: exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None))
hasFocus: False
Python object: <baseObject.Dynamic_UIItemListItemUIA object at
0x04DD4490> Python class mro: (<class
'baseObject.Dynamic_UIItemListItemUIA'>,
<class 'NVDAObjects.UIA.UIItem'>, <class 'NVDAObjects.UIA.ListItem'>,
<class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>,
<class 'NVDAObjects.NVDAObject'>, <class
'documentBase.TextContainerObject'>, <class
'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: None
value: ''
appModule: <'explorer' (appName u'explorer', process ID 1904) at
address 4c5e5d0>
appModule.productName: u'Betriebssystem Microsoft\xae Windows\xae'
appModule.productVersion: u'6.1.7600.16385'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 131824
windowClassName: u'DirectUIHWND'
windowControlID: 0
windowStyle: 0
windowThreadID: 0
windowText: u''
displayText: exception: 'NoneType' object is not iterable
UIAElement: <POINTER(IUIAutomationElement) ptr=0x39496f0 at 4d953a0>
UIA automationID: Exception: (-2147220991, 'Ein Ereignis konnte keinen
Abonnenten aufrufen.', (None, None, None, 0, None)) UIA frameworkID:
DirectUI UIA runtimeID: (1904, 203647488, 0) UIA providerDescription:
[pid:1904,hwnd:0x0 Main(parent link):Unidentified Provider
(unmanaged:EXPLORERFRAME.dll)] UIA className: Exception: (-2147220991,
'Ein Ereignis konnte keinen Abonnenten aufrufen.', (None, None, None,
0, None)) UIA patterns available:
*** log ends here ***

-- 
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"