1. Nvda | Nvda
  2. Topics

Getting stuck with Firefox and NVDA and frames

Lino Morales <linomorales001@...>
 

Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.

 

Sent from Mail for Windows 10

 
Arlene
 

Oh no! I hope they get the bug fixed.  My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe  online class.  I was using the latest NVDA build. Windows 7 and the latest build of Firefox.  I never had that problem.  


On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:

Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.

 

Sent from Mail for Windows 10

 
Brian's Mail list account
 

Windows 7 lost sound? Do you use an external sound device like headphones in the usb or whatever?
Normally this can be sorted quuite easily from the device manager.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Arlene" <nedster66@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 22, 2019 4:32 AM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames


Oh no! I hope they get the bug fixed. My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe online class. I was using the latest NVDA build. Windows 7 and the latest build of Firefox. I never had that problem.
On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:

Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.

Sent from Mail for Windows 10
Arlene
 

Ok where do you find device manager in win 7? Where do I send sighted assistance to find this? then when I get the old clunker started I can test Firefox for you all. I do use it to do my food safe class. I have no problem with it. My computer is slow to get on the college site.

On Feb 22, 2019, at 1:44 AM, Brian's Mail list account via Groups.Io <bglists@...> wrote:

Windows 7 lost sound? Do you use an external sound device like headphones in the usb or whatever?
Normally this can be sorted quuite easily from the device manager.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Arlene" <nedster66@...>
To: <nvda@nvda.groups.io>
Sent: Friday, February 22, 2019 4:32 AM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames


Oh no! I hope they get the bug fixed. My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe online class. I was using the latest NVDA build. Windows 7 and the latest build of Firefox. I never had that problem.
On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:

Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.

Sent from Mail for Windows 10
Gene
 

All that Arlene's message says is that it lost all sound.  Since we have no further information, we don't have any idea if this involves Device manager.  We need to know details about the lost sound.  Did it just stop one day?  It might be something like a corrupted driver or a defective sound card itself but it might well be that the easiest thing to do would be to purchase a cheap USB sound card and use that.
 
Also, you are looking at your computer.  You have no way of solving her problem looking at your computer since you don't have the problem to experiment with.
 

Gene
----- Original message -----
From: Arlene
Sent: Friday, February 22, 2019 6:24 PM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Ok where do you find device manager in win 7?  Where do I send sighted assistance to find this?  then when I get the old clunker started I can test Firefox for you all. I do use it to do my food safe class. I have no problem with it.  My computer is slow to get on the college site.
> On Feb 22, 2019, at 1:44 AM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
>
> Windows 7 lost sound? Do you use an external sound device like headphones in the usb or whatever?
> Normally this can be sorted quuite easily from the device manager.
> Brian
>
> bglists@...
> Sent via blueyonder.
> Please address personal E-mail to:-
> briang1@..., putting 'Brian Gaff'
> in the display name field.
> ----- Original Message ----- From: "Arlene" <nedster66@...>
> To: <nvda@nvda.groups.io>
> Sent: Friday, February 22, 2019 4:32 AM
> Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames
>
>
> Oh no! I hope they get the bug fixed.  My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe online class.  I was using the latest NVDA build. Windows 7 and the latest build of Firefox.  I never had that problem.
>> On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:
>>
>> Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.
>>
>> Sent from Mail for Windows 10
>>
>>
>
>
>
>
>
>
>


Shaun Everiss
 

Well, I have many fixes to loss of sound.

1.  Install new drivers.

Drivers could be corrupted  or other things could be dammaged if there was an net interuption during a download.

2.  if drivers are reloaded and no sound, you may have a corrupt user profile.

Make another one, copy all your data documents, music, pictures, etc there, kill old user, reinstall dropbox and anything that is needing folders in that other user.

Note most stuff should be able to restart and configure in your new user.

Of course, the big issue is the net scenario and iff its not a virus, a failed chip or board or windows just needing a good reformat, then its probably the net in general.

Turn off router and turn it on.

Then reset your router as normal.

Update your router to the latest firmware.

Note, if on vdsl or higher and its an isp router, doing this yourself will void worenty and also your router, you will have to replace the router and the old one will be dammaged.

Request an update to your router from the isp side.

Update any wireless or other extenders and network devices that could do bad things.

Ask for a line test, note again if on anything over adsl, your vdsl and higher dataline is quite a resilient beast but you can get a test anyway.

In my case the issue with the network was the wireless card.

Again update firmware and drivers to it and check that the card still exists.

In my case windows couldn't handle the card because it litterally didn't exist both physically, since its company didn't exist anymore and the other thing to.



On 23/02/2019 2:58 PM, Gene wrote:

All that Arlene's message says is that it lost all sound.  Since we have no further information, we don't have any idea if this involves Device manager.  We need to know details about the lost sound.  Did it just stop one day?  It might be something like a corrupted driver or a defective sound card itself but it might well be that the easiest thing to do would be to purchase a cheap USB sound card and use that.
 
Also, you are looking at your computer.  You have no way of solving her problem looking at your computer since you don't have the problem to experiment with.
 
Gene
----- Original message -----
From: Arlene
Sent: Friday, February 22, 2019 6:24 PM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Ok where do you find device manager in win 7?  Where do I send sighted assistance to find this?  then when I get the old clunker started I can test Firefox for you all. I do use it to do my food safe class. I have no problem with it.  My computer is slow to get on the college site.
> On Feb 22, 2019, at 1:44 AM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
>
> Windows 7 lost sound? Do you use an external sound device like headphones in the usb or whatever?
> Normally this can be sorted quuite easily from the device manager.
> Brian
>
> bglists@...
> Sent via blueyonder.
> Please address personal E-mail to:-
> briang1@..., putting 'Brian Gaff'
> in the display name field.
> ----- Original Message ----- From: "Arlene" <nedster66@...>
> To: <nvda@nvda.groups.io>
> Sent: Friday, February 22, 2019 4:32 AM
> Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames
>
>
> Oh no! I hope they get the bug fixed.  My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe online class.  I was using the latest NVDA build. Windows 7 and the latest build of Firefox.  I never had that problem.
>> On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:
>>
>> Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.
>>
>> Sent from Mail for Windows 10
>>
>>
>
>
>
>
>
>
>


Gene
 

It would be so much simpler if people have system restore on.  They could run a recent restore point from when sound was working and that would replace the possibly corrupted driver with a working copy and replace a posssibly corrupted user profile with a good one, I don't know what you are referring to when you discuss the Internet.  But this subject illustrates why I say it is almost negligence that Microsoft has System Restore off in Windows 10 by default.  I hope people with Windows 10 check the status of their system restore and turn it on if its off.  Actually, everyone who doesn't definitely know would be well advised to check the status of their System Restore since it may have been turned off by someone at some point and you given no notice. 
 
If you are making good and frequent image backups, you may want to use those instead of system restore but it is still considerably faster and more convenient to try system restore first.
 
Also, blind people should have a cheap USB sound card in case their main one stops working for some reason so they don't lose access to their computer, unless they use a Braille display.
 
Gene

----- Original Message -----
Sent: Saturday, February 23, 2019 12:05 AM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Well, I have many fixes to loss of sound.

1.  Install new drivers.

Drivers could be corrupted  or other things could be dammaged if there was an net interuption during a download.

2.  if drivers are reloaded and no sound, you may have a corrupt user profile.

Make another one, copy all your data documents, music, pictures, etc there, kill old user, reinstall dropbox and anything that is needing folders in that other user.

Note most stuff should be able to restart and configure in your new user.

Of course, the big issue is the net scenario and iff its not a virus, a failed chip or board or windows just needing a good reformat, then its probably the net in general.

Turn off router and turn it on.

Then reset your router as normal.

Update your router to the latest firmware.

Note, if on vdsl or higher and its an isp router, doing this yourself will void worenty and also your router, you will have to replace the router and the old one will be dammaged.

Request an update to your router from the isp side.

Update any wireless or other extenders and network devices that could do bad things.

Ask for a line test, note again if on anything over adsl, your vdsl and higher dataline is quite a resilient beast but you can get a test anyway.

In my case the issue with the network was the wireless card.

Again update firmware and drivers to it and check that the card still exists.

In my case windows couldn't handle the card because it litterally didn't exist both physically, since its company didn't exist anymore and the other thing to.



On 23/02/2019 2:58 PM, Gene wrote:
All that Arlene's message says is that it lost all sound.  Since we have no further information, we don't have any idea if this involves Device manager.  We need to know details about the lost sound.  Did it just stop one day?  It might be something like a corrupted driver or a defective sound card itself but it might well be that the easiest thing to do would be to purchase a cheap USB sound card and use that.
 
Also, you are looking at your computer.  You have no way of solving her problem looking at your computer since you don't have the problem to experiment with.
 
Gene
----- Original message -----
From: Arlene
Sent: Friday, February 22, 2019 6:24 PM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Ok where do you find device manager in win 7?  Where do I send sighted assistance to find this?  then when I get the old clunker started I can test Firefox for you all. I do use it to do my food safe class. I have no problem with it.  My computer is slow to get on the college site.
> On Feb 22, 2019, at 1:44 AM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
>
> Windows 7 lost sound? Do you use an external sound device like headphones in the usb or whatever?
> Normally this can be sorted quuite easily from the device manager.
> Brian
>
> bglists@...
> Sent via blueyonder.
> Please address personal E-mail to:-
> briang1@..., putting 'Brian Gaff'
> in the display name field.
> ----- Original Message ----- From: "Arlene" <nedster66@...>
> To: <nvda@nvda.groups.io>
> Sent: Friday, February 22, 2019 4:32 AM
> Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames
>
>
> Oh no! I hope they get the bug fixed.  My windows 7 lost all sound. Otherwise I would have tested Firefox with fb I use it for my foodsafe online class.  I was using the latest NVDA build. Windows 7 and the latest build of Firefox.  I never had that problem.
>> On Feb 21, 2019, at 6:50 PM, Lino Morales <linomorales001@...> wrote:
>>
>> Hi. I’m using the current Insider Build of W 10 and NVDA 2018.4.1 with FF 65.1. I’m having a problem with websites getting stuck in a frame. I.E. the Facebook mobile site. I don’t know if it’s a bug in FF 65.1 or not. Didn’t have this with V 65. Here is an example. If someone replies to a comment or whatever I hit enter on that link. When I hit H to get the heading and arrow down it seems to get stuck in a frame on the page and I can’t get out of it unless I reload the FB mobile site. I’ve noticed this on other sites too. This doesn’t happen in JAWS 2019.
>>
>> Sent from Mail for Windows 10
>>
>>
>
>
>
>
>
>
>


Marcio
 

Em 23/02/2019 05:47, Gene escreveu:
I hope people with Windows 10 check the status of their system restore and turn it on if its off.  Actually, everyone who doesn't definitely know would be well advised to check the status of their System Restore since it may have been turned off by someone at some point and you given no notice.
Gene,
How can I check the status for my system restore? I always thought it'd be on since I haven't turned it off, but well, seems it's not the case at all.

Cheers,
Marcio
Follow or add me on Facebook
Gene
 

I don't have Windows 10.  But if you type system restore in the start menu search field, find the program and run it, if system restore is off, you will be told.  you can check if System Restore is on by running it in any version of Windows that has it.  Just how you turn it on, I'll let others explain who have Windows 10.
 
Gene

----- Original Message -----
Sent: Saturday, February 23, 2019 5:56 AM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Em 23/02/2019 05:47, Gene escreveu:
I hope people with Windows 10 check the status of their system restore and turn it on if its off.  Actually, everyone who doesn't definitely know would be well advised to check the status of their System Restore since it may have been turned off by someone at some point and you given no notice.
Gene,
How can I check the status for my system restore? I always thought it'd be on since I haven't turned it off, but well, seems it's not the case at all.

Cheers,
Marcio
Follow or add me on Facebook
Marcio
 

Thanks :)
I'll take it a look.

Cheers,
Marcio
Follow or add me on Facebook

Em 23/02/2019 09:24, Gene escreveu:

I don't have Windows 10.  But if you type system restore in the start menu search field, find the program and run it, if system restore is off, you will be told.  you can check if System Restore is on by running it in any version of Windows that has it.  Just how you turn it on, I'll let others explain who have Windows 10.
 
Gene
----- Original Message -----
Sent: Saturday, February 23, 2019 5:56 AM
Subject: Re: [nvda] Getting stuck with Firefox and NVDA and frames

Em 23/02/2019 05:47, Gene escreveu:
I hope people with Windows 10 check the status of their system restore and turn it on if its off.  Actually, everyone who doesn't definitely know would be well advised to check the status of their System Restore since it may have been turned off by someone at some point and you given no notice.
Gene,
How can I check the status for my system restore? I always thought it'd be on since I haven't turned it off, but well, seems it's not the case at all.

Cheers,
Marcio
Follow or add me on Facebook

1 - 10 of 10