Re invisible annoying dropbox windows


Brian's Mail list account <bglists@...>
 

Ticket #8941340: Invisible windows appearing generated by dropbox for blind users
Hey there,
Your question is safely in our support team's inbox. We'll reach out for more details or with a solution.
The Dropbox Support team


Brian
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Brian's Mail list account <bglists@...>
 

Further to the invisible window in dropbox. Those that have this issue. read this email from Dropbox and send any allied reports to me so I can forward them to the team at Dropbox.
briang1@blueyonder.co.uk


Ticket #8941340: Invisible windows appearing generated by dropbox for blind users
Iliana, Feb 26, 9:17 AM PST:
Hello Brian,

Thanks for contacting Dropbox Support! My name is Iliana, and I am happy to assist you with your screenreader issue.

We aim to make our services accessible for all users, so in order to troubleshoot this accessibility issue, I'll need you to provide as much of the following information as you can with as much detail as you can.

We will use this information to help our specialist team investigate and establish the cause of the behaviour.

1.
Please provide the step by step process you follow to get the error in question. Provide as many steps as possible.
2.
What system are you using? (for example Mac OSX El Capitan version 10.11.5)
3.
What browser are you using if the issue is appearing on the website? (for example Google Chrome version 50.0.2661.102)
4.
What accessibility software are you using? (for example VoiceOver on Mac)
5.
Any other information you think might be relevant.

Once I have this information, I will escalate it to our specialist team. Thanks in advance for your response.

Regards,
Iliana


So I'm happy to forward your reports. Include a valid email address in any emails you send to me so I can cut and paste them into the email I send them.
Thanks.
Brian
bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Brian's Mail list account via Groups.Io" <bglists=blueyonder.co.uk@groups.io>
To: <nvda@groups.io>
Sent: Monday, February 25, 2019 6:24 PM
Subject: [nvda] Re invisible annoying dropbox windows


Ticket #8941340: Invisible windows appearing generated by dropbox for blind users
Hey there,
Your question is safely in our support team's inbox. We'll reach out for more details or with a solution.
The Dropbox Support team


Brian
bglists@blueyonder.co.uk
Sent via blueyonder.
Please address personal E-mail to:-
briang1@blueyonder.co.uk, putting 'Brian Gaff'
in the display name field.