nvda@nvda.groups.io | Odd behavior with Contact Group member list in Outlook 2016

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Odd behavior with Contact Group member list in Outlook 2016

Brian Vogel #59240 I've now tested this with NVDA 2018.3.1 as well as 2019.1, and the results are the same. Someone on the JAWS list is complaining about a similar behavior, so I suspect the root cause may lie with Outlook itself. I'm curious as to whether anyone else is encountering this or has a workaround. If you open a Contact Group (formerly known as a Distribution List) and get into the list of members, the first one on the list (or the one you land on if you're reopening one) is announced, but if you up/down arrow through the list afterward there is dead silence. The focus is definitely moving from member to member in the list under Outlook, but NVDA's own focus is not following along, which I find incredibly odd. I'll look on Github to see if this is a known issue, but even if it is, has someone found a workaround that allows you to review the members you have already existing in a Contract Group and delete or edit them? -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994)
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Gene #59248 What happens if you use the read current line command after you up or down arrow? If that doesn't work, though it would be very inconvenient, what happens if you up or down arrow, then alt tab out of the field, then alt tab back? Gene toggle quoted message Show quoted text ----- Original Message ----- From: Brian Vogel Sent: Wednesday, March 27, 2019 9:31 AM To: nvda@nvda.groups.io Subject: [nvda] Odd behavior with Contact Group member list in Outlook 2016 I've now tested this with NVDA 2018.3.1 as well as 2019.1, and the results are the same. Someone on the JAWS list is complaining about a similar behavior, so I suspect the root cause may lie with Outlook itself. I'm curious as to whether anyone else is encountering this or has a workaround. If you open a Contact Group (formerly known as a Distribution List) and get into the list of members, the first one on the list (or the one you land on if you're reopening one) is announced, but if you up/down arrow through the list afterward there is dead silence. The focus is definitely moving from member to member in the list under Outlook, but NVDA's own focus is not following along, which I find incredibly odd. I'll look on Github to see if this is a known issue, but even if it is, has someone found a workaround that allows you to review the members you have already existing in a Contract Group and delete or edit them? -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994)
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Brian Vogel #59250 Gene, This is apparently an issue of very long standing, and it impacts JAWS, too. I added a comment to the following NVDA issue on Github: NVDA does not read members of distribution lists in at least Outlook 2007, 2010 and 2013 This issue was opened in 2012, and was still being tracked in 2017, and I did "cage rattling" to see if anything is still being looked into with regard to it. and there is another one, also still open, clearly related: Outlook: Distribution Lists not or incorrectly Read I'm surprised that this has remained unresolved for this long a period, and all appearances are that it's an issue on the Outlook side, not the screen reader side. You can jump out of the list to the list name, then back into the member list and it will read the member you were last focused on, but this is just untenable if you're working with Contact Groups (formerly Distribution Lists) of any size. -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994)
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Gene #59253 That isn't a good work around but I brought it up in case someone needs to work with a list. It sounds as though you can do so in that tedious way. Gene toggle quoted message Show quoted text ----- Original Message ----- From: Brian Vogel Sent: Wednesday, March 27, 2019 10:17 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Odd behavior with Contact Group member list in Outlook 2016 Gene, This is apparently an issue of very long standing, and it impacts JAWS, too. I added a comment to the following NVDA issue on Github: NVDA does not read members of distribution lists in at least Outlook 2007, 2010 and 2013 This issue was opened in 2012, and was still being tracked in 2017, and I did "cage rattling" to see if anything is still being looked into with regard to it. and there is another one, also still open, clearly related: Outlook: Distribution Lists not or incorrectly Read I'm surprised that this has remained unresolved for this long a period, and all appearances are that it's an issue on the Outlook side, not the screen reader side. You can jump out of the list to the list name, then back into the member list and it will read the member you were last focused on, but this is just untenable if you're working with Contact Groups (formerly Distribution Lists) of any size. -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994)
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Brian's Mail list account #59264 How would one rattle Microsofts cage on this. The question is, does Narrator work? Brian bglists@... Sent via blueyonder. Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. toggle quoted message Show quoted text ----- Original Message ----- From: "Gene" <gsasner@...> To: <nvda@nvda.groups.io> Sent: Wednesday, March 27, 2019 3:30 PM Subject: Re: [nvda] Odd behavior with Contact Group member list in Outlook 2016 That isn't a good work around but I brought it up in case someone needs to work with a list. It sounds as though you can do so in that tedious way. Gene ----- Original Message ----- From: Brian Vogel Sent: Wednesday, March 27, 2019 10:17 AM To: nvda@nvda.groups.io Subject: Re: [nvda] Odd behavior with Contact Group member list in Outlook 2016 Gene, This is apparently an issue of very long standing, and it impacts JAWS, too. I added a comment to the following NVDA issue on Github: NVDA does not read members of distribution lists in at least Outlook 2007, 2010 and 2013 This issue was opened in 2012, and was still being tracked in 2017, and I did "cage rattling" to see if anything is still being looked into with regard to it. and there is another one, also still open, clearly related: Outlook: Distribution Lists not or incorrectly Read I'm surprised that this has remained unresolved for this long a period, and all appearances are that it's an issue on the Outlook side, not the screen reader side. You can jump out of the list to the list name, then back into the member list and it will read the member you were last focused on, but this is just untenable if you're working with Contact Groups (formerly Distribution Lists) of any size. -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life. ~ Andrew Brown (1938-1994)
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Brian Vogel #59266 On Wed, Mar 27, 2019 at 12:03 PM, Brian's Mail list account wrote: How would one rattle Microsofts cage on this. Feedback Hub feedback as well as contacting the Microsoft Disability Answer desk. And I'd think both would be important. I haven't played with this with Narrator at all, so can't answer that part. -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994)
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Quentin Christensen #59295 Not really an update, but I can confirm this issue with Office 365. I have also previously reported it to Microsoft, and I can confirm that Narrator behaves exactly the same as NVDA in this case. From my comment just now on the issue: Several very imperfect workarounds in the interim: Use next / previous object commands to have NVDA read the list. The command will report "selected" for the currently selected contact. As the focus is not correctly following to begin with, using object navigation here always behaves as if "focus moves navigator object" is off. After using the arrow to move through the list, press ALT twice to move to the ribbon and back. The problem is the focus does NOT return to the list, it goes back to the list name, so you need to press TAB to then move back to the list, but then the last item with focus is reported. toggle quoted message Show quoted text On Thu, Mar 28, 2019 at 3:08 AM Brian Vogel <britechguy@...> wrote: On Wed, Mar 27, 2019 at 12:03 PM, Brian's Mail list account wrote: How would one rattle Microsofts cage on this. Feedback Hub feedback as well as contacting the Microsoft Disability Answer desk. And I'd think both would be important. I haven't played with this with Narrator at all, so can't answer that part. -- Brian - Windows 10 Home, 64-Bit, Version 1809, Build 17763 *The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.* ~ Andrew Brown (1938-1994) -- Quentin Christensen Training and Support Manager Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/ www.nvaccess.org Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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