nvda got stuck on taskbar


marvin kotler
 

Good afternoon list; marv here.  Running the latest update of nvda and windows 10.  Nvda got stuck on the taskbar and I had to restart my computer; probably a minor issue, just wanted to see if anyone else had this problem.

 

Sent from Mail for Windows 10

 


Quentin Christensen
 

Hi Marvin,

I can't think of anything to suggest (diid you try restarting NVDA only?)  It may have been a wider crash in Windows itself.

If you're reading this still using NVDA for the FIRST time after that happened, you should have an nvda-old.log in your %temp% directory.  That is the log from the previous time NVDA ran.  If you could send me that log to info@..., I can have a look and see if there is anything telling in there.

Kind regards

Quentin.

On Thu, Mar 28, 2019 at 3:03 AM marvin kotler <m.kotler53@...> wrote:

Good afternoon list; marv here.  Running the latest update of nvda and windows 10.  Nvda got stuck on the taskbar and I had to restart my computer; probably a minor issue, just wanted to see if anyone else had this problem.

 

Sent from Mail for Windows 10

 



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Gene
 

Did it just happen once?  If so, I wouldn't worry about it.  it sounds like something crashed in Windows such as File Explorer.  I'm very doubtful that this has anything to do with NVDA.  I can get pretty much stuck as you did if I terminate what is called file Explorer in
Windows 10.  Its called Windows Explorer in other versions.  If it crashes, you can't do much of anything.
 
Gene

----- Original Message -----
Sent: Wednesday, March 27, 2019 5:56 PM
Subject: Re: [nvda] nvda got stuck on taskbar

Hi Marvin,

I can't think of anything to suggest (diid you try restarting NVDA only?)  It may have been a wider crash in Windows itself.

If you're reading this still using NVDA for the FIRST time after that happened, you should have an nvda-old.log in your %temp% directory.  That is the log from the previous time NVDA ran.  If you could send me that log to info@..., I can have a look and see if there is anything telling in there.

Kind regards

Quentin.

On Thu, Mar 28, 2019 at 3:03 AM marvin kotler <m.kotler53@...> wrote:

Good afternoon list; marv here.  Running the latest update of nvda and windows 10.  Nvda got stuck on the taskbar and I had to restart my computer; probably a minor issue, just wanted to see if anyone else had this problem.

 

Sent from Mail for Windows 10

 



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Gene
 

The original message, which I no longer have,  said that the person rebooted.  That makes me quite confident that the problem is something like File Explorer crashing.  If this is a rare event, there is nothing to worry about.
 
Gene 

----- Original Message -----
From: Gene
Sent: Wednesday, March 27, 2019 7:16 PM
Subject: Re: [nvda] nvda got stuck on taskbar

Did it just happen once?  If so, I wouldn't worry about it.  it sounds like something crashed in Windows such as File Explorer.  I'm very doubtful that this has anything to do with NVDA.  I can get pretty much stuck as you did if I terminate what is called file Explorer in
Windows 10.  Its called Windows Explorer in other versions.  If it crashes, you can't do much of anything.
 
Gene
----- Original Message -----
Sent: Wednesday, March 27, 2019 5:56 PM
Subject: Re: [nvda] nvda got stuck on taskbar

Hi Marvin,

I can't think of anything to suggest (diid you try restarting NVDA only?)  It may have been a wider crash in Windows itself.

If you're reading this still using NVDA for the FIRST time after that happened, you should have an nvda-old.log in your %temp% directory.  That is the log from the previous time NVDA ran.  If you could send me that log to info@..., I can have a look and see if there is anything telling in there.

Kind regards

Quentin.

On Thu, Mar 28, 2019 at 3:03 AM marvin kotler <m.kotler53@...> wrote:

Good afternoon list; marv here.  Running the latest update of nvda and windows 10.  Nvda got stuck on the taskbar and I had to restart my computer; probably a minor issue, just wanted to see if anyone else had this problem.

 

Sent from Mail for Windows 10

 



--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 


Brian's Mail list account
 

One other thought. Could there be a badly behaved icon in the shown part of the bar? a bit like the intel network security one that self expands to something that cannot be read or interacted with.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "marvin kotler" <m.kotler53@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, March 27, 2019 4:03 PM
Subject: [nvda] nvda got stuck on taskbar


Good afternoon list; marv here. Running the latest update of nvda and windows 10. Nvda got stuck on the taskbar and I had to restart my computer; probably a minor issue, just wanted to see if anyone else had this problem.

Sent from Mail for Windows 10