HELP! LOST ALL MY ADD-ONS!!!


Clarissa Mitchell
 

I did a complete reset of my computer, keeping personal files so I
wouldn't lose absolutely everything. After that, I did a full
antivirus scan just to make sure I didn't have something wonky messing
around with my computer. I then re-downloaded NVDA and proceeded to
find all my add-ons again. I got some things back from the
"windows.old" folder before deleting it through Disk Cleanup. As far
as I could tell, there wasn't a whole lot there that I wanted to get
back; it didn't even have all my personally created desktop icons. Of
course, the reset wiped all the installed applications that didn't
come with the computer, so I now have to spend valuable time getting
all my programs back. I got NVDA, the TWBlue app for Twitter, and
Spotify, but I haven't re-downloaded anything else, mainly because I
really just don't want to take the time. But I suppose I'll have to do
it anyway. Somehow I really need to get the money for an external hard
drive or something so I can back up all my digital treasures!

On 4/20/19, abdul muhamin <abdulmuhamin600@...> wrote:
Hi, your all settings mite be shifted to a folder called windows.old, please
check it in c:\windows.old. before trying the above mentioned suggestions

Sent from Mail for Windows 10

From: Brian Vogel
Sent: Monday, April 15, 2019 7:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] HELP! LOST ALL MY ADD-ONS!!!

On Mon, Apr 15, 2019 at 04:13 AM, Brian's Mail list account wrote:
I'd have thought thy would disable shut down in such a case.
You can't disable "hold down the power button" hard shutdown ever, and
that's generally what people are doing.   There is no direct access to the
power button via Windows during an update in progress.

I hope that Clarissa reports back on what has transpired since her original
message arrived at some point.

--
Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763
Growth for the sake of growth is the ideology of the cancer cell.
           ~ Edward Abbey








abdul muhamin
 

Hi, your all settings mite be shifted to a folder called windows.old, please check it in c:\windows.old. before trying the above mentioned suggestions

 

Sent from Mail for Windows 10

 

From: Brian Vogel
Sent: Monday, April 15, 2019 7:24 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] HELP! LOST ALL MY ADD-ONS!!!

 

On Mon, Apr 15, 2019 at 04:13 AM, Brian's Mail list account wrote:

I'd have thought thy would disable shut down in such a case.

You can't disable "hold down the power button" hard shutdown ever, and that's generally what people are doing.   There is no direct access to the power button via Windows during an update in progress.

I hope that Clarissa reports back on what has transpired since her original message arrived at some point.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 

 


 

On Mon, Apr 15, 2019 at 04:13 AM, Brian's Mail list account wrote:
I'd have thought thy would disable shut down in such a case.
You can't disable "hold down the power button" hard shutdown ever, and that's generally what people are doing.   There is no direct access to the power button via Windows during an update in progress.

I hope that Clarissa reports back on what has transpired since her original message arrived at some point.
 
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Brian's Mail list account
 

Yes I had this happen to a friend, and it was due to turning off while an update was underway, and it had to be rolled back and the update done again. However it seems to have happened to people I know, not just blind people so maybe there is a problem for some machines. I'd have thought thy would disable shut down in such a case.
Brian

bglists@...
Sent via blueyonder.
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Brian Vogel" <britechguy@...>
To: <nvda@nvda.groups.io>
Sent: Monday, April 15, 2019 12:01 AM
Subject: Re: [nvda] HELP! LOST ALL MY ADD-ONS!!!


Clarissa,

The latest Windows 10 update that has been released was Version 1809. The spring 2019 release has not occurred yet, and will not until May 2019, and that's if it isn't delayed again.

I would very strongly suggest you contact the Microsoft Disability Help Desk as soon as possible on (800) 936-5900 ( https://hangouts.google.com/?action=chat&pn=%2B18009365900&hl=en&authuser=0 ). If you were running Version 1803 and this was the 1809 update, it can probably be rolled back. It should not have caused this issue with NVDA if it worked normally. It is critical that you figure out what's going on in regard to your Windows situation before anyone can move on to giving you good advice regarding how to proceed, or not proceed, with NVDA.
--

Brian *-* Windows 10 Pro, 64-Bit, Version 1809, Build 17763

*Growth for the sake of growth is the ideology of the cancer cell.*

~ Edward Abbey


 

Clarissa,

           The latest Windows 10 update that has been released was Version 1809.  The spring 2019 release has not occurred yet, and will not until May 2019, and that's if it isn't delayed again.

           I would very strongly suggest you contact the Microsoft Disability Help Desk as soon as possible on (800) 936-5900.  If you were running Version 1803 and this was the 1809 update, it can probably be rolled back.   It should not have caused this issue with NVDA if it worked normally.   It is critical that you figure out what's going on in regard to your Windows situation before anyone can move on to giving you good advice regarding how to proceed, or not proceed, with NVDA.
--

Brian - Windows 10 Pro, 64-Bit, Version 1809, Build 17763  

Growth for the sake of growth is the ideology of the cancer cell.

           ~ Edward Abbey

 

 


Clarissa Mitchell
 

Earlier today, I turned my computer on, and it was running so slowly,
and seemingly wasn't doing anything. So I shut it down, when I turned
it on again, I was greeted with a "Welcome to Windows" page in
Microsoft Edge. Apparently, I just got the big April update and didn't
even know it! But what really took the cake was when I discovered that
NVDA had reverted to the Windows one-core voices, and all my add-ons
are gone! I also lost some of my Desktop shortcuts! Not all of them
though. Can I do a system restore, or do I have to re-create all those
shortcuts and re-download all my add-ons? I thought I had a portable
copy of NVDA on a flash drive somewhere, but apparently I don't. Any
help would be appreciated. Thanks.