problem with NVDA screen reader
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Arlene
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From: Rosemarie Chavarria
Sent: April 25, 2019 3:31 PM To: nvda@nvda.groups.io Subject: Re: [nvda] problem with NVDA screen reader
Edge is quite different from IE. You don’t have menus or menu bars like you do in browsers like IE and firefox.
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From: Arlene
‘ve never tried edge. I’d like to. Is it like IE? I use IE and Chrome on this new win ten.
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From: Jackie
Part of the problem is that Internet Explorer is essentially dead, & Edge is still pretty iffy regarding accessibility.
Would your friend be willing to try Firefox or Chrome? I myself personally like Firefox, but that's just moi. The truth is that the commands from browser to browser used to differ for screen reader users, thus resulting in having to learn new commands for each browser you wished to use, but screenreaders have standardized a good bit over the past few years, so that's no longer a consideration, in case that's a fear of his.
Could you perhaps also please consider providing a link to the page he's having trouble with, Curtis?
On 4/24/19, Chris Shook <chris0309@...> wrote: > Coming in a little late on this one, but what synthesizer are you using? > > > >
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Rosemarie Chavarria
Edge is quite different from IE. You don’t have menus or menu bars like you do in browsers like IE and firefox.
Sent from Mail for Windows 10
From: Arlene
Sent: Thursday, April 25, 2019 3:12 PM To: nvda@nvda.groups.io Subject: Re: [nvda] problem with NVDA screen reader
‘ve never tried edge. I’d like to. Is it like IE? I use IE and Chrome on this new win ten.
Sent from Mail for Windows 10
From: Jackie
Part of the problem is that Internet Explorer is essentially dead, & Edge is still pretty iffy regarding accessibility.
Would your friend be willing to try Firefox or Chrome? I myself personally like Firefox, but that's just moi. The truth is that the commands from browser to browser used to differ for screen reader users, thus resulting in having to learn new commands for each browser you wished to use, but screenreaders have standardized a good bit over the past few years, so that's no longer a consideration, in case that's a fear of his.
Could you perhaps also please consider providing a link to the page he's having trouble with, Curtis?
On 4/24/19, Chris Shook <chris0309@...> wrote: > Coming in a little late on this one, but what synthesizer are you using? > > > >
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David Moore
Hi Jackie! I use Narrator and NVDA to use Edge! And I have very good luck with it. I can brows many sites, stream media with it, and so on. I like edge, especially using Narrator! David Moore
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From: Arlene
Sent: Thursday, April 25, 2019 6:12 PM To: nvda@nvda.groups.io Subject: Re: [nvda] problem with NVDA screen reader
‘ve never tried edge. I’d like to. Is it like IE? I use IE and Chrome on this new win ten.
Sent from Mail for Windows 10
From: Jackie
Part of the problem is that Internet Explorer is essentially dead, & Edge is still pretty iffy regarding accessibility.
Would your friend be willing to try Firefox or Chrome? I myself personally like Firefox, but that's just moi. The truth is that the commands from browser to browser used to differ for screen reader users, thus resulting in having to learn new commands for each browser you wished to use, but screenreaders have standardized a good bit over the past few years, so that's no longer a consideration, in case that's a fear of his.
Could you perhaps also please consider providing a link to the page he's having trouble with, Curtis?
On 4/24/19, Chris Shook <chris0309@...> wrote: > Coming in a little late on this one, but what synthesizer are you using? > > > >
-- Subscribe to a WordPress for Newbies Mailing List by sending a message to: wp4newbs-request@... with 'subscribe' in the Subject field OR by visiting the list page at http://www.freelists.org/list/wp4newbs & check out my sites at www.brighter-vision.com & www.mysitesbeenhacked.com
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hurrikennyandopo ...
hi
If you do want to try out edge the microsoft edge dev desk top version seems to work very nice.
the app version works ok but now with this new version i would use that .
The link to this version is https://www.microsoftedgeinsider.com/en-us/?form=MO12FO&OCID=MO12FO It is chromium based and is almost like chrome its self in the lay out.
If you used chrome before you would know what i mean.
Hopefully before long i got a basic tutorial going up for it this weekend to the web site. Plus it will make it a lot easier for some one to locate it and take it for a test drive if you get what i mean.
Gene nz
On 26/04/2019 10:12 AM, Arlene wrote:
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Check out my website for NVDA tutorials and other blindness related material at
http://www.accessibilitycentral.net
Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which location (or locations) are nearest to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find out which software is installed on the APNK network please visit the following link http://www.aotearoapeoplesnetwork.info/faq/software To find out how to use NVDA on APNK computers please visit the following link http://www.aotearoapeoplesnetwork.info/faq/nvda To find out which software is available on the Christchurch City Library network, and how to start the NVDA screen reader, please go to the following links. Software available https://my.christchurchcitylibraries.com/faq/computers/#faq_5884 How to start the NVDA screen reader on Christchurch City Library computers https://my.christchurchcitylibraries.com/faqs/what-screen-reader-software-is-available/ To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam. |
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Arlene
‘ve never tried edge. I’d like to. Is it like IE? I use IE and Chrome on this new win ten.
Sent from Mail for Windows 10
From: Jackie
Sent: April 24, 2019 7:41 PM To: nvda@nvda.groups.io Subject: Re: [nvda] problem with NVDA screen reader
Part of the problem is that Internet Explorer is essentially dead, & Edge is still pretty iffy regarding accessibility.
Would your friend be willing to try Firefox or Chrome? I myself personally like Firefox, but that's just moi. The truth is that the commands from browser to browser used to differ for screen reader users, thus resulting in having to learn new commands for each browser you wished to use, but screenreaders have standardized a good bit over the past few years, so that's no longer a consideration, in case that's a fear of his.
Could you perhaps also please consider providing a link to the page he's having trouble with, Curtis?
On 4/24/19, Chris Shook <chris0309@...> wrote: > Coming in a little late on this one, but what synthesizer are you using? > > > >
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Brian's Mail list account
I'd try it with Firefox or Chrome, as IE is very much a problem on web sites, and Edge is rubbish until they bring out the chrome based one later on.
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I think it you bring up the nvda menu with insert n then you can find most of the bits of nvda to fiddle with. Make sure its the latest version of course but also in the case of windows 10 get the latest version of the windows 10 app extender from the add on site. From the original description it sounds like somebody uninstalled an old office product. Put that back if they did as I've found this can screw up web page use since whoever wrote the office uninstall screwed up the registration of some crucial windows dll files. I know the registration tool covers most of the problems but there are still some outstanding. I have also found that if avast is on the system its a pain and needs removal assuming you can without reformatting the machine that is. Brian bglists@... Sent via blueyonder. Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Curtis Golightly" <curtis.golightly@...> To: <nvda@nvda.groups.io> Sent: Thursday, April 25, 2019 1:29 AM Subject: Re: [nvda] problem with NVDA screen reader I appreciate the info about configuration not going away when |
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Richard Wells
Could run com registration tool fix resolve this situation? Even if it
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doesn't help, could it hurt? On 4/24/2019 4:40 PM, Ian Westerland wrote:
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Jackie
Part of the problem is that Internet Explorer is essentially dead, &
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Edge is still pretty iffy regarding accessibility. Would your friend be willing to try Firefox or Chrome? I myself personally like Firefox, but that's just moi. The truth is that the commands from browser to browser used to differ for screen reader users, thus resulting in having to learn new commands for each browser you wished to use, but screenreaders have standardized a good bit over the past few years, so that's no longer a consideration, in case that's a fear of his. Could you perhaps also please consider providing a link to the page he's having trouble with, Curtis? On 4/24/19, Chris Shook <chris0309@...> wrote:
Coming in a little late on this one, but what synthesizer are you using? --
Subscribe to a WordPress for Newbies Mailing List by sending a message to: wp4newbs-request@... with 'subscribe' in the Subject field OR by visiting the list page at http://www.freelists.org/list/wp4newbs & check out my sites at www.brighter-vision.com & www.mysitesbeenhacked.com |
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Chris Shook
Coming in a little late on this one, but what synthesizer are you using?
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Gene
Let's not neglect very simple questions that might
be so obvious they aren't asked. Your description says it reads the first
line or two, then stops or repeats. But can the person move down the page
using the down arrow key or can he use the read to end command to cause reading
to continue?
What Windows update are you describing? A
full upgrade or the usual security and stability updates? I don't recall
if you said you reinstalled NVDA but if a full update occurred and the problem
occurred immediately after the update, uninstalling and reinstalling the
screen-reader would be the first thing I would try after the usual
reboot.
Gene From: Curtis Golightly
Sent: Wednesday, April 24, 2019 7:29 PM
Subject: Re: [nvda] problem with NVDA screen
reader reinstalled. How would I reset it to default. I don't know who originally installed this software, but as far as I can tell he has not modified anything in it. The OS is Windows 10, Release 1809, using IE11 for his browser. I did try Edge and it made no difference. After working on it earlier today and listening to his description of when it happened I thought it might be due to a conflict with this months Windows updates. I know they frequent break other applications. On 4/24/2019 4:52 PM, Jackie wrote: > Curtis, w/all due respect, you don't tell us a lot here, ie, what > version of windows is he using, what version of NVDA is he using, what > browser, has he tried another browser, etc. The other thing is, if > your friend/client messed up something in his NVDA configuration, that > is located in the users roaming folder & doesn't go away simply w/a > reinstall. There is an item in the NVDA menu to revert the > configuration to factory defaults. It's a last resort, though, if he > has settings already saved. NVDA also has a logging facility. The last > log can be viewed by pressing the NVDA modifier key + f1. You can view > these yourself or send 1 to the list if you feel stuck. Also, another > thing to try is to see if your friend has any addons installed, & > disable them if so. That applies both to NVDA itself as well as to the > browser. > > You're a technician; therefore, you know how to troubleshoot. Screen > readers are a bit of a different kettle of fish, perhaps, but > troubleshooting them is similar to troubleshooting other pieces of > software. You're not as over your head as you think. There are a lot > of nice folks on here who are ready to help if at all possible. > > On 4/24/19, Curtis Golightly <curtis.golightly@...> wrote: >> Hello, >> >> I hope you can point me in the right direction. I am a computer repair / >> technician who has a client who is loosing his eye sight. >> >> He choose to use NVDA as his screen reader and for several months it has >> worked just fine for him. Starting last week it quit reading web pages. >> It reads the banner, (top line or two), stops and does nothing or it >> repeats it. >> >> My knowledge of screen readers is limited, I do have a couple of other >> clients who use Jaws, but I really am in over my head and yet I hate to >> leave my friend without somewhere to turn. >> >> He especially enjoys LSU sports website and I tried without success to >> get it to read the page. >> >> I tried removing and reinstalling NVDA in case there was some file >> corruption or issue with the current profile settings, this did not help. >> >> Any idea how to proceed? >> >> Thanks in advance for your help, >> >> Curtis Golightly >> >> >> >> >> >> > |
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Curtis Golightly <curtis.golightly@...>
I appreciate the info about configuration not going away when
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reinstalled. How would I reset it to default. I don't know who originally installed this software, but as far as I can tell he has not modified anything in it. The OS is Windows 10, Release 1809, using IE11 for his browser. I did try Edge and it made no difference. After working on it earlier today and listening to his description of when it happened I thought it might be due to a conflict with this months Windows updates. I know they frequent break other applications. On 4/24/2019 4:52 PM, Jackie wrote:
Curtis, w/all due respect, you don't tell us a lot here, ie, what |
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I'm not sure whether it'll help somehow, but just thought I'd chime
in on this with this piece of information.
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There's also an nvda-old.log file which can be accessed going to %appdata%\NVDA, which keep all of the information of the last time NVDA was restarted. Em 24/04/2019 18:52, Jackie disse:
Curtis, w/all due respect, you don't tell us a lot here, ie, what version of windows is he using, what version of NVDA is he using, what browser, has he tried another browser, etc. The other thing is, if your friend/client messed up something in his NVDA configuration, that is located in the users roaming folder & doesn't go away simply w/a reinstall. There is an item in the NVDA menu to revert the configuration to factory defaults. It's a last resort, though, if he has settings already saved. NVDA also has a logging facility. The last log can be viewed by pressing the NVDA modifier key + f1. You can view these yourself or send 1 to the list if you feel stuck. Also, another thing to try is to see if your friend has any addons installed, & disable them if so. That applies both to NVDA itself as well as to the browser. You're a technician; therefore, you know how to troubleshoot. Screen readers are a bit of a different kettle of fish, perhaps, but troubleshooting them is similar to troubleshooting other pieces of software. You're not as over your head as you think. There are a lot of nice folks on here who are ready to help if at all possible. On 4/24/19, Curtis Golightly <curtis.golightly@...> wrote:?? Hello, I hope you can point me in the right direction. I am a computer repair / technician who has a client who is loosing his eye sight. He choose to use NVDA as his screen reader and for several months it has worked just fine for him. Starting last week it quit reading web pages. It reads the banner, (top line or two), stops and does nothing or it repeats it. My knowledge of screen readers is limited, I do have a couple of other clients who use Jaws, but I really am in over my head and yet I hate to leave my friend without somewhere to turn. He especially enjoys LSU sports website and?? I tried without success to get it to read the page. I tried removing and reinstalling NVDA in case there was some file corruption or issue with the current profile settings, this did not help. Any idea?? how to proceed? Thanks in?? advance for your help, Curtis Golightly |
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Jackie
Curtis, w/all due respect, you don't tell us a lot here, ie, what
toggle quoted message
Show quoted text
version of windows is he using, what version of NVDA is he using, what browser, has he tried another browser, etc. The other thing is, if your friend/client messed up something in his NVDA configuration, that is located in the users roaming folder & doesn't go away simply w/a reinstall. There is an item in the NVDA menu to revert the configuration to factory defaults. It's a last resort, though, if he has settings already saved. NVDA also has a logging facility. The last log can be viewed by pressing the NVDA modifier key + f1. You can view these yourself or send 1 to the list if you feel stuck. Also, another thing to try is to see if your friend has any addons installed, & disable them if so. That applies both to NVDA itself as well as to the browser. You're a technician; therefore, you know how to troubleshoot. Screen readers are a bit of a different kettle of fish, perhaps, but troubleshooting them is similar to troubleshooting other pieces of software. You're not as over your head as you think. There are a lot of nice folks on here who are ready to help if at all possible. On 4/24/19, Curtis Golightly <curtis.golightly@...> wrote:
Hello, --
Subscribe to a WordPress for Newbies Mailing List by sending a message to: wp4newbs-request@... with 'subscribe' in the Subject field OR by visiting the list page at http://www.freelists.org/list/wp4newbs & check out my sites at www.brighter-vision.com & www.mysitesbeenhacked.com |
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Ian Westerland
Hello Curtis. NVDA might not be the problem. Experience tells me that when things suddenly go wrong with web browsing, check recent updates of the web browser being used and, if possible, remove the updates back to the version that last worked.
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There are others on the list vastly more experienced and qualified than I am, but at least my suggestion is a starting point that has worked successfully for me. Ian Westerland On 4/25/2019 7:28 AM, Curtis Golightly wrote:
Hello, |
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Curtis Golightly <curtis.golightly@...>
Hello,
I hope you can point me in the right direction. I am a computer repair / technician who has a client who is loosing his eye sight. He choose to use NVDA as his screen reader and for several months it has worked just fine for him. Starting last week it quit reading web pages. It reads the banner, (top line or two), stops and does nothing or it repeats it. My knowledge of screen readers is limited, I do have a couple of other clients who use Jaws, but I really am in over my head and yet I hate to leave my friend without somewhere to turn. He especially enjoys LSU sports website and I tried without success to get it to read the page. I tried removing and reinstalling NVDA in case there was some file corruption or issue with the current profile settings, this did not help. Any idea how to proceed? Thanks in advance for your help, Curtis Golightly |
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