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Retrieving nvda log after NVDA crashes


Sylvie Duchateau
 

Hello,

I have installed NVDA 2019.1.1 with windows 10 version 1803 and Firefox 66.0.5, 64 bits.

Nearly every time I press alt+tab to Firefox, and sometimes when I use the Slack app, NVDA closes and restarts.

I tried to disable some add ons, but in order that I can find why NVDA crashes, I would like to have access to the NVDA log.

I can only find the log of the started session, after NVDA has restarted.

Can someone recall me where I can find the log for the session that crashed?

Thank you in advance

Best



Sylvie


Tyler Spivey
 

%temp%\nvda-old.log.

On 5/13/2019 1:13 AM, Sylvie Duchateau wrote:
Hello,
I have installed NVDA 2019.1.1 with windows 10 version 1803 and Firefox 66.0.5, 64 bits.
Nearly every time I press alt+tab to Firefox, and sometimes when I use the Slack app, NVDA closes and restarts.
I tried to disable some add ons, but in order that I can find why NVDA crashes, I would like to have access to the NVDA log.
I can only find the log of the started session, after NVDA has restarted.
Can someone recall me where I can find the log for the session that crashed?
Thank you in advance
Best

Sylvie