Bug in Office 2010?
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Adriani Botez
Dear all,
could someone please test if following is reproducible in Office 2010?
What should happen: NVDA should read the save as dialog which appears on the screen.
What seems to happen: NVDA does not read the save as dialog and you have to press alt+tab twice. After that, NVDA reports it correctly.
Thanks and best regards Adriani
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Adriani Botez
And please also report on which Windows version you tested.
Thanks Adriani
Von: adriani.botez@... <adriani.botez@...>
Dear all,
could someone please test if following is reproducible in Office 2010?
What should happen: NVDA should read the save as dialog which appears on the screen.
What seems to happen: NVDA does not read the save as dialog and you have to press alt+tab twice. After that, NVDA reports it correctly.
Thanks and best regards Adriani
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Quentin Christensen
Hi Adriani, Is it that the window is appearing but not responsive until you alt+tab away and back? Or that it takes a little while to appear and it just happens that by the time you alt+tab away and back it has appeared? This can happen if you have network drives that can take a few seconds to respond. If you press F12 it should also bring up the same dialog. If it is the save as dialog, that should be a relatively standard dialog. If you try opening it from elsewhere such as Notepad, does it respond instantly? Finally, if you set your NVDA log to "debug", it should show more information and may give some more insight into what is happening. Press NVDA+control+g to open the NVDA general settings and tab to "log level". You can access the log with NVDA+F1 and then copy it into an email. Kind regards Quentin.
On Sat, May 18, 2019 at 6:24 PM Adriani Botez <adriani.botez@...> wrote:
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Quentin Christensen Training and Support Manager Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/ Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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Adriani Botez
Hey Quentin,
thank very much for your answer. It is the first. The window appears but it is unresponsive until you press alt+tab twice. It occurs only in excel, also with the open dialog. I cannot reproduce this issue myself but we are trying to help someone to find the cause for this issue on his PC. See also issue https://github.com/nvaccess/nvda/issues/9374
Best Adriani
Von: nvda@nvda.groups.io <nvda@nvda.groups.io> Im Auftrag von Quentin Christensen
Hi Adriani,
Is it that the window is appearing but not responsive until you alt+tab away and back? Or that it takes a little while to appear and it just happens that by the time you alt+tab away and back it has appeared?
This can happen if you have network drives that can take a few seconds to respond. If you press F12 it should also bring up the same dialog.
If it is the save as dialog, that should be a relatively standard dialog. If you try opening it from elsewhere such as Notepad, does it respond instantly?
Finally, if you set your NVDA log to "debug", it should show more information and may give some more insight into what is happening. Press NVDA+control+g to open the NVDA general settings and tab to "log level".
You can access the log with NVDA+F1 and then copy it into an email.
Kind regards
Quentin.
On Sat, May 18, 2019 at 6:24 PM Adriani Botez <adriani.botez@...> wrote:
--
Quentin Christensen
Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/
Facebook: http://www.facebook.com/NVAccess
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