nvda@nvda.groups.io | Someone got access to my computer

David Moore

#12507

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

Arlene

#12508

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

Matt Turner

#12510

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

Show quoted text

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

Kenny Peyattt jr.

#12512

That is not good. Sounds like I would call the police because the computer could probbally have a virus on it. Or you can always call the Microsoft disability desk.

Kenny Peyatt jr.

Sent from Mail for Windows 10

Rosemarie Chavarria

#12513

Hi, David,

This sounds like a scam. Here's the number for the microsoft disability line. It's

(800) 936-5900.

Please keep us posted on what happens.

Rosemarie

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: Friday, December 16, 2016 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

Rosemarie Chavarria

#12514

Hi, Mat,

I gave David the number for the microsoft disability line too. Hopefully this problem can be solved.

Rosemarie

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Matt Turner
Sent: Friday, December 16, 2016 3:47 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

Arlene

#12515

Hi there: if this persons wife said she’d call the police on that caller. He hangs up, then that is a scam. If you get someone on the disability access. Put your wife on the line and have her explain what she seen with the fake Microsoft dude on there.

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Rosemarie Chavarria
Sent: December-16-16 3:56 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, Mat,

I gave David the number for the microsoft disability line too. Hopefully this problem can be solved.

Rosemarie

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Matt Turner
Sent: Friday, December 16, 2016 3:47 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

Rosemarie Chavarria

#12516

Hi, Kenny,

There probably could be a virus but this sounds more like a scam.

Rosemarie

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Kenny Peyattt jr.
Sent: Friday, December 16, 2016 3:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

That is not good. Sounds like I would call the police because the computer could probbally have a virus on it. Or you can always call the Microsoft disability desk.

Kenny Peyatt jr.

Sent from Mail for Windows 10

David Moore

#12517

Hit Man pro says no threats.

Should I worry?

David Moore

Sent from Mail for Windows 10

Show quoted text

From: Kenny Peyattt jr.
Sent: Friday, December 16, 2016 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

That is not good. Sounds like I would call the police because the computer could probbally have a virus on it. Or you can always call the Microsoft disability desk.

Kenny Peyatt jr.

Sent from Mail for Windows 10

David Moore

#12518

Thanks a lot!

Hit Man pro says no threats. Is that a good sign?

David Moore

Sent from Mail for Windows 10

Show quoted text

From: Matt Turner
Sent: Friday, December 16, 2016 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

Christopher-Mark Gilland <clgilland07@...>

#12519

Uh, we already have answered this several times.

Chris.

Show quoted text

----- Original Message -----

From: David Moore

To: nvda@nvda.groups.io

Sent: Friday, December 16, 2016 7:43 PM

Subject: Re: [nvda] Someone got access to my computer

Hit Man pro says no threats.

Should I worry?

David Moore

Sent from Mail for Windows 10

From: Kenny Peyattt jr.
Sent: Friday, December 16, 2016 6:52 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

That is not good. Sounds like I would call the police because the computer could probbally have a virus on it. Or you can always call the Microsoft disability desk.

Kenny Peyatt jr.

Sent from Mail for Windows 10

Christopher-Mark Gilland <clgilland07@...>

#12520

Not necessarily. I'd still get the system looked at, just to be safe.

Chris.

Show quoted text

----- Original Message -----

From: David Moore

To: nvda@nvda.groups.io

Sent: Friday, December 16, 2016 7:44 PM

Subject: Re: [nvda] Someone got access to my computer

Thanks a lot!

Hit Man pro says no threats. Is that a good sign?

David Moore

Sent from Mail for Windows 10

From: Matt Turner
Sent: Friday, December 16, 2016 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

Ron Canazzi

#12521

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10

--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

David Moore

#12522

Thank you so very much.

I really appreciate all of the responses, and I will start there just like you suggested. I will call the MS accessibility number and have them scan my computer just to make sure. I will also restore my computer back to an earlyer time.

David Moore

Sent from Mail for Windows 10

Show quoted text

From: Ron Canazzi
Sent: Friday, December 16, 2016 7:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

--

They Ask Me If I'm Happy; I say Yes.

They ask: "How Happy are You?"

I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

Rosemarie Chavarria

#12523

I'd still have the computer checked by a professional.

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: Friday, December 16, 2016 4:44 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Thanks a lot!

Hit Man pro says no threats. Is that a good sign?

David Moore

Sent from Mail for Windows 10

From: Matt Turner
Sent: Friday, December 16, 2016 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hi, here you go.

https://support.microsoft.com/en-us/accessibility/disability-answer-desk

On 12/16/2016 6:42 PM, Arlene wrote:

That sounds like a scam! Microsoft doesn’t call you not unless you call them. if you have a friend you trust and is computer sabby let him have at it. I hope someone gives you the disability access to Microsoft. If you and your wife know someone who wont charge you they can look at it. Fix it so he can’t get in.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: December-16-16 3:36 PM
To: nvda@nvda.groups.io
Subject: [nvda] Someone got access to my computer

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

Rosemarie Chavarria

#12524

I think I'd do a clean instalation of windows too and start fresh. Just be careful about sites you go on and don't answer any pop-up messages or weird phone calls. This is definitely a scam.

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: Friday, December 16, 2016 4:54 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Thank you so very much.

I really appreciate all of the responses, and I will start there just like you suggested. I will call the MS accessibility number and have them scan my computer just to make sure. I will also restore my computer back to an earlyer time.

David Moore

Sent from Mail for Windows 10

From: Ron Canazzi
Sent: Friday, December 16, 2016 7:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

--

They Ask Me If I'm Happy; I say Yes.

They ask: "How Happy are You?"

I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

Don H

#12525

If you have a list of your Passwords anywhere on your computer I would make sure and change all my passwords.

Show quoted text

On 12/16/2016 7:02 PM, Rosemarie Chavarria wrote:
I think I'd do a clean instalation of windows too and start fresh. Just
be careful about sites you go on and don't answer any pop-up messages or
weird phone calls. This is definitely a scam.







*From:* nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*David Moore
*Sent:* Friday, December 16, 2016 4:54 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] Someone got access to my computer



Thank you so very much.

I really appreciate all of the responses, and I will start there just
like you suggested. I will call the MS accessibility number and have
them scan my computer just to make sure. I will also restore my computer
back to an earlyer time.

David Moore

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
Windows 10



*From: *Ron Canazzi <mailto:aa2vm@roadrunner.com>
*Sent: *Friday, December 16, 2016 7:46 PM
*To: *nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject: *Re: [nvda] Someone got access to my computer



Hello David,



Every 2 or 3 weeks, I get a call from someone with a heavy East Indian
accent saying that they are from Microsoft and that they have been
alerted that I have a serious virus issue on my computer.  They want me
to let them remote in to my system.  This has been a scam that has been
affecting the blind community a great deal as reported on several
technical lists I am subscribed to.  I simply hang up.  Microsoft never
calls you unsolicited for anything at all.



Could this guy have access to your computer since you let him in
already?  That is hard to say.  He may have access if you have a static
IP address.   He may have planted something on your system during the
brief time he was connected.  The only way to be sure is to have a
computer expert/technician of some sort analyze your system.  I would
start with the Microsoft website/phone number that have been referenced
on this list.



Good luck.





On 12/16/2016 6:36 PM, David Moore wrote:

    Hi guys,

    I will give you a quick over view and ask some very important
    questions. Here it is:

    Well, I typed in a web site, and my small laptop started talking in
    a different voice saying to call a number from Microsoft before
    turning off my computer. It gave a number that sounded a lot like
    microsoft. I called and my wife let them have access, to my computer
    by typing in a number and other info. and he would not say what
    company he was from, but he said he was a third party working with
    Microsoft. He began drawing lines on my screen, and told my wife
    that I had to pay money to clean my computer from this virus. My
    wife told him that she was calling the police, and he hung up.
    However, he was still connected to my computer. I did a quick scan
    with Windows defender, and it said that I have no problems. I
    clicked off of all of what he had on the screen. Can he get back
    into my computer at any time? Could there be a virus still on my
    computer? What is the number to Microsoft accessability? I called a
    Microsoft number, and they said they were the geek squad and I would
    have to pay for them to do anything, but yet he said it was
    Microsoft. What should I do now?

    Take care, guys, I am still shaken up. I would had just blown it
    off, but the message that came up said Microsoft, and it was one
    number off from a Microsoft sales number.

    David Moore

    Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for
    Windows 10





--

They Ask Me If I'm Happy; I say Yes.

They ask: "How Happy are You?"

I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

Christopher-Mark Gilland <clgilland07@...>

#12526

I dono if I'd go quite, that! far. I don't think a reinstall's necessary, but, I would definitely get the system looked at.

Chris.

Show quoted text

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Friday, December 16, 2016 8:02 PM

Subject: Re: [nvda] Someone got access to my computer
I think I'd do a clean instalation of windows too and start fresh. Just be careful about sites you go on and don't answer any pop-up messages or weird phone calls. This is definitely a scam.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: Friday, December 16, 2016 4:54 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Thank you so very much.

I really appreciate all of the responses, and I will start there just like you suggested. I will call the MS accessibility number and have them scan my computer just to make sure. I will also restore my computer back to an earlyer time.

David Moore

Sent from Mail for Windows 10

From: Ron Canazzi
Sent: Friday, December 16, 2016 7:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

Jacob Kruger

#12527

FWIW, this is a world-wide, non-blind specific scam, that's been around for years already.

When a person phones me out of the blue, and, tells me microsoft has detected that I have a virus on my PC, and, then starts trying to ask me what they think will sound like technical questions, they start getting somewhat flustered when you start correcting them, and, asking them questions in return - these people are call-centre, question/answer list people who don't actually know much about what they're talking about, and, the couple of times this has happened to me, I enjoyed messing them around for a little while beffore just hanging up myself.

For example:

Dear sir, what operating system are you running? Well, while my primary OS is windows 7, I also have VMWare instances of windows 3.1 and, windows XP, as well as multiple versions of ubuntu linux - which one are you talking about?

Can you click on the start button for me? No, I am blind, and, don't use a mouse, so I don't physically click on anything.

If you are able to bring up the run dialogue, please type in msconfig, and, hit enter? Why would I want to bring up the system configuration manager?

Do you use ... software packages? Yes, but, I also work with multiple instances of development web-servers, along with the following programming interfaces...as well as the following additonal packages that I use for..., etc. etc....<smile>

Like said, at times it's amusing to reverse-scam, or double-talk idiots like this, but anyway - main thing is, like the other guys said, even Bill Gates himself is unlikely to phone you out of the blue, and, as long as you didn't install any of their software packages, or browser plugins, then chances are your PC is fine, but, if you're not sure, most PC techies could double-check for you since these guys generally just try to get you to install some or other trojan spyware/malware on your PC, but anyway.

Stay well

Jacob Kruger
Blind Biker
Skype: BlindZA
"Resistance is futile, but, acceptance is versatile..."

On 2016-12-17 02:46, Ron Canazzi wrote:

Show quoted text

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,

I will give you a quick over view and ask some very important questions. Here it is:

Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?

Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.

David Moore

Sent from Mail for Windows 10
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"

David Moore

#12528

Thanks a lot, Rosemarie!

I will never do this again!

David Moore Sent from Mail for Windows 10

Show quoted text

From: Rosemarie Chavarria
Sent: Friday, December 16, 2016 8:02 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

I think I'd do a clean instalation of windows too and start fresh. Just be careful about sites you go on and don't answer any pop-up messages or weird phone calls. This is definitely a scam.

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Moore
Sent: Friday, December 16, 2016 4:54 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Thank you so very much.

I really appreciate all of the responses, and I will start there just like you suggested. I will call the MS accessibility number and have them scan my computer just to make sure. I will also restore my computer back to an earlyer time.

David Moore

Sent from Mail for Windows 10

From: Ron Canazzi
Sent: Friday, December 16, 2016 7:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Someone got access to my computer

Hello David,

Every 2 or 3 weeks, I get a call from someone with a heavy East Indian accent saying that they are from Microsoft and that they have been alerted that I have a serious virus issue on my computer. They want me to let them remote in to my system. This has been a scam that has been affecting the blind community a great deal as reported on several technical lists I am subscribed to. I simply hang up. Microsoft never calls you unsolicited for anything at all.

Could this guy have access to your computer since you let him in already? That is hard to say. He may have access if you have a static IP address. He may have planted something on your system during the brief time he was connected. The only way to be sure is to have a computer expert/technician of some sort analyze your system. I would start with the Microsoft website/phone number that have been referenced on this list.

Good luck.

On 12/16/2016 6:36 PM, David Moore wrote:

Hi guys,
I will give you a quick over view and ask some very important questions. Here it is:
Well, I typed in a web site, and my small laptop started talking in a different voice saying to call a number from Microsoft before turning off my computer. It gave a number that sounded a lot like microsoft. I called and my wife let them have access, to my computer by typing in a number and other info. and he would not say what company he was from, but he said he was a third party working with Microsoft. He began drawing lines on my screen, and told my wife that I had to pay money to clean my computer from this virus. My wife told him that she was calling the police, and he hung up. However, he was still connected to my computer. I did a quick scan with Windows defender, and it said that I have no problems. I clicked off of all of what he had on the screen. Can he get back into my computer at any time? Could there be a virus still on my computer? What is the number to Microsoft accessability? I called a Microsoft number, and they said they were the geek squad and I would have to pay for them to do anything, but yet he said it was Microsoft. What should I do now?
Take care, guys, I am still shaken up. I would had just blown it off, but the message that came up said Microsoft, and it was one number off from a Microsoft sales number.
David Moore
Sent from Mail for Windows 10

--

They Ask Me If I'm Happy; I say Yes.

They ask: "How Happy are You?"

I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"