Date
1 - 20 of 48
NVDA Web Browser Problem
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Louis Maher <ljmaher@...>
Folks,
Several weeks ago, my NVDA (version 16.4) was unable to access Firefox (51.?). When I opened a webpage, the arrow keys just said unknown when I used them. I uninstalled NVDA and Firefox and re-installed both. I am now on NVDA 17.1), and I have the same issue. Any suggestions would be appreciated. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
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Arlene
Hi, Do you have another back up screen reader to rectify your problem? If
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you do, then try your back up screen reader and see if you have that same problem! If NVDA is your primary screen reader you are in trouble.
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Louis Maher Sent: February-23-17 10:49 AM To: nvda@nvda.groups.io Subject: [nvda] NVDA Web Browser Problem Folks, Several weeks ago, my NVDA (version 16.4) was unable to access Firefox (51.?). When I opened a webpage, the arrow keys just said unknown when I used them. I uninstalled NVDA and Firefox and re-installed both. I am now on NVDA 17.1), and I have the same issue. Any suggestions would be appreciated. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
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Louis Maher <ljmaher@...>
Hi Arlene,
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JAWS is my primary screen reader, and I do not have any issues with it. I am trying to learn NVDA. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Arlene Sent: Thursday, February 23, 2017 1:31 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Hi, Do you have another back up screen reader to rectify your problem? If you do, then try your back up screen reader and see if you have that same problem! If NVDA is your primary screen reader you are in trouble. -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Louis Maher Sent: February-23-17 10:49 AM To: nvda@nvda.groups.io Subject: [nvda] NVDA Web Browser Problem Folks, Several weeks ago, my NVDA (version 16.4) was unable to access Firefox (51.?). When I opened a webpage, the arrow keys just said unknown when I used them. I uninstalled NVDA and Firefox and re-installed both. I am now on NVDA 17.1), and I have the same issue. Any suggestions would be appreciated. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
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Gene New Zealand <hurrikennyandopo@...>
Hi Louis
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I had some thing similar a while ago. it happened in mozilla thunder bird as well as in mozilla fire fox. When you went into mozilla fire fox even if you tabbed tried using arrow keys single letter navigation keys etc it would also say unknown. Plus the menus up the top would not work. usually if the menus did not show you could use the f11 key to bring them back but not in this case. So would get unknown in both programs. it seemed some how some settings in mozilla fire fox had got corrupted I can not remember if it happened in other programs i think they were the only ones. The way i was able to fix it was I uninstalled mozilla fire fox from the add/remove programs section in windows it might be called some thing else in other versions of windows. it can be found under the control panel section. When it has been done then Press the windows key + letter R to bring up the run dialogue, then type in the following %appdata% then press the enter key. it will give you a list of folders and you will need to find the one for mozilla it will need to be deleted all together. . please note it will delete all of your settings then reinstall mozilla fire fox, it then fixed the problem. I also did the same as you did with nvda i uninstalled it from add remove section and also did the other by pressing the Windows key + letter R then typing in %appdata% then pressing the enter key, locating the nvda folder and deleting it out then reinstalling nvda. it was not NVDA that caused it but the other mozilla setting that i removed. All has been good for months. it may or may not be the same problem. I thought about putting how to do this up on my website under the trouble shooting section for nvda but only have heard it happen now and again. Gene nz
On 24/02/2017 7:48 AM, Louis Maher wrote:
Folks, --
<b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Gene New Zealand <hurrikennyandopo@...>
Are you getting the same result with the jaws?
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Gene nz
On 24/02/2017 8:41 AM, Louis Maher wrote:
Hi Arlene, --
<b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Louis Maher <ljmaher@...>
Hi Gene,
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jaws is working well. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand Sent: Thursday, February 23, 2017 1:47 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Are you getting the same result with the jaws? Gene nz On 24/02/2017 8:41 AM, Louis Maher wrote: Hi Arlene,trouble. -- <b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Gene
Before uninstalling and reinstalling programs, try
registering dll files in a procedure that has been discussed here before.
I don't know the procedure but it doesn't involve manually editing the
registry. It is a procedure to register one or more dll files. If
these files for some reason become unregistered, behavior such as you are
describing will be seen. The procedure involves typing and executing a
command at the DOS prompt. List members who have used it or know more
about it will, I expect, discuss the matter further. Uninstalling Firefox
and NVDA may not solve the problem. If it is the unregistered DLL files
problem, it won't and considerable time and effort will have been wasted.
Registering the files is a quick and easy procedure.
Gene
----- Original Message -----
From: Louis Maher
Sent: Thursday, February 23, 2017 2:56 PM
Subject: Re: [nvda] NVDA Web Browser Problem jaws is working well. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@... -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand Sent: Thursday, February 23, 2017 1:47 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Are you getting the same result with the jaws? Gene nz On 24/02/2017 8:41 AM, Louis Maher wrote: > Hi Arlene, > > JAWS is my primary screen reader, and I do not have any issues with > it. I am trying to learn NVDA. > > > Regards > Louis Maher > Phone: 713-444-7838 > E-mail: ljmaher@... > > -----Original Message----- > From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of > Arlene > Sent: Thursday, February 23, 2017 1:31 PM > To: nvda@nvda.groups.io > Subject: Re: [nvda] NVDA Web Browser Problem > > Hi, Do you have another back up screen reader to rectify your problem? > If you do, then try your back up screen reader and see if you have > that same problem! If NVDA is your primary screen reader you are in trouble. > > -----Original Message----- > From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of > Louis Maher > Sent: February-23-17 10:49 AM > To: nvda@nvda.groups.io > Subject: [nvda] NVDA Web Browser Problem > > Folks, > > Several weeks ago, my NVDA (version 16.4) was unable to access Firefox > (51.?). When I opened a webpage, the arrow keys just said unknown > when I used them. I uninstalled NVDA and Firefox and re-installed > both. I am now on NVDA 17.1), and I have the same issue. > > Any suggestions would be appreciated. > > > > Regards > Louis Maher > Phone: 713-444-7838 > E-mail: ljmaher@... > > > > > > > > > > > -- <b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Alexander Masic
Personaly i feel myproblems using jaws together with Thunderbird is mutch bigger then NVDA and thunderbird. Of course the blank row is a little iritating. and something wich the devs should do something about. But in genaral NVDA and thunderbird is far better then Jaws.
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Den 2017-02-23 kl. 21:56, skrev Louis Maher:
Hi Gene,
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Louis Maher <ljmaher@...>
Thank you Gene.
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I now remember this discussion in the past. I believe the problem came from removing MathPlayer which I have done in the past few months. I tried the procedure listed below, and the problem persists in Firefox and Internet Explorer. Perhaps I will try Edge. Thanks for your help. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand Sent: Thursday, February 23, 2017 1:44 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Hi Louis I had some thing similar a while ago. it happened in mozilla thunder bird as well as in mozilla fire fox. When you went into mozilla fire fox even if you tabbed tried using arrow keys single letter navigation keys etc it would also say unknown. Plus the menus up the top would not work. usually if the menus did not show you could use the f11 key to bring them back but not in this case. So would get unknown in both programs. it seemed some how some settings in mozilla fire fox had got corrupted I can not remember if it happened in other programs i think they were the only ones. The way i was able to fix it was I uninstalled mozilla fire fox from the add/remove programs section in windows it might be called some thing else in other versions of windows. it can be found under the control panel section. When it has been done then Press the windows key + letter R to bring up the run dialogue, then type in the following %appdata% then press the enter key. it will give you a list of folders and you will need to find the one for mozilla it will need to be deleted all together. . please note it will delete all of your settings then reinstall mozilla fire fox, it then fixed the problem. I also did the same as you did with nvda i uninstalled it from add remove section and also did the other by pressing the Windows key + letter R then typing in %appdata% then pressing the enter key, locating the nvda folder and deleting it out then reinstalling nvda. it was not NVDA that caused it but the other mozilla setting that i removed. All has been good for months. it may or may not be the same problem. I thought about putting how to do this up on my website under the trouble shooting section for nvda but only have heard it happen now and again. Gene nz On 24/02/2017 7:48 AM, Louis Maher wrote: Folks,now on NVDA 17.1), and I have the same issue.-- <b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Louis Maher <ljmaher@...>
Thanks Gene. I will look into this.
Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@...
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Thursday, February 23, 2017 3:14 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem
Before uninstalling and reinstalling programs, try registering dll files in a procedure that has been discussed here before. I don't know the procedure but it doesn't involve manually editing the registry. It is a procedure to register one or more dll files. If these files for some reason become unregistered, behavior such as you are describing will be seen. The procedure involves typing and executing a command at the DOS prompt. List members who have used it or know more about it will, I expect, discuss the matter further. Uninstalling Firefox and NVDA may not solve the problem. If it is the unregistered DLL files problem, it won't and considerable time and effort will have been wasted. Registering the files is a quick and easy procedure.
Gene ----- Original Message ----- From: Louis Maher Sent: Thursday, February 23, 2017 2:56 PM Subject: Re: [nvda] NVDA Web Browser Problem
Hi Gene,
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Louis Maher <ljmaher@...>
Thanks Alexander.
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Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Alexander Masic Sent: Thursday, February 23, 2017 3:15 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Personaly i feel myproblems using jaws together with Thunderbird is mutch bigger then NVDA and thunderbird. Of course the blank row is a little iritating. and something wich the devs should do something about. But in genaral NVDA and thunderbird is far better then Jaws. Den 2017-02-23 kl. 21:56, skrev Louis Maher: Hi Gene,topics. http://www.accessibilitycentral.net/ If you would like to keep up to
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Gene New Zealand <hurrikennyandopo@...>
Come to think of it as well when i had maths player when it first came
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out after i uninstalled it i got a problem like that. at the time the only fix was to reinstall the maths player again then things went back to normal. Not sure if the bug has been fixed in a update to it as i did not reinstall it after that as it is some thing i may not use. Gene nz
On 24/02/2017 10:29 AM, Louis Maher wrote:
Thank you Gene. --
<b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Louis Maher <ljmaher@...>
Gene,
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I put MathPlayher back, and now everything works. Thanks for reminding me about this conversation. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand Sent: Thursday, February 23, 2017 3:42 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Come to think of it as well when i had maths player when it first came out after i uninstalled it i got a problem like that. at the time the only fix was to reinstall the maths player again then things went back to normal. Not sure if the bug has been fixed in a update to it as i did not reinstall it after that as it is some thing i may not use. Gene nz On 24/02/2017 10:29 AM, Louis Maher wrote: Thank you Gene.removed. -- <b>Check out the new location of my accessibility central website for NVDA tutorials, NVDA road tested programs, and other eyesight related topics. http://www.accessibilitycentral.net/ If you would like to keep up to date with whats being updated on our website, you can also follow us on facebook by visiting the following link https://en-gb.facebook.com/people/AccessibilityCentral-Net/100009727930216 Also, check out which New Zealand libraries have the NVDA screen reader available by visiting the following link http://www.aotearoapeoplesnetwork.org/content/partner-libraries
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Brenda <bjnite@...>
Have you tried a disk defragment and chkdsk. I find these have fix corrupt file issues. doesn't hurt to try.
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brenda
On 2/23/2017 1:48 PM, Louis Maher wrote:
Folks,
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Quentin Christensen
Hi Louis, Someone else reported a similar thing and noted the solution for them was to alt+tab away from Firefox and back. It's not an ideal solution obviously, but I'd be curious to see if that helped. That issue is: https://github.com/nvaccess/nvda/issues/5550 There's another bug for a similar thing, saying "unknown" after reading the page title. Often (in the case of this user), waiting a moment after that, NVDA would go on to read the page: https://github.com/nvaccess/nvda/issues/4882 Finally, another problem that can cause this if it's happening in all browsers, is it could be a system component. This thread has a number of ideas: https://github.com/nvaccess/nvda/issues/2807 Finally, if you could get the log file to send to me that might help too. Info on the log file available here: https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps Kind regards Quentin.
On Fri, Feb 24, 2017 at 5:48 AM, Louis Maher <ljmaher@...> wrote: Folks, --
Quentin Christensen Training Material Developer Basic Training for NVDA & Microsoft Word with NVDA E-Books now available: http://www.nvaccess.org/shop/ www.nvaccess.org Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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Louis Maher <ljmaher@...>
Hi Quentin,
The problem was that I had uninstalled MathPlayer, and that removed a component NVDA uses for browsers. Reinstalling MathPlayer restored that unknown component, and now NVDA works with Firefox and Internet Explorer.
JAWS apparently does not use this unknown component. Note that this unknown component is not part of NVDA because uninstalling NVDA and reinstalling NVDA does not fix this problem.
Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@...
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 23, 2017 4:44 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem
Hi Louis,
Someone else reported a similar thing and noted the solution for them was to alt+tab away from Firefox and back. It's not an ideal solution obviously, but I'd be curious to see if that helped. That issue is: https://github.com/nvaccess/nvda/issues/5550
There's another bug for a similar thing, saying "unknown" after reading the page title. Often (in the case of this user), waiting a moment after that, NVDA would go on to read the page: https://github.com/nvaccess/nvda/issues/4882
Finally, another problem that can cause this if it's happening in all browsers, is it could be a system component. This thread has a number of ideas: https://github.com/nvaccess/nvda/issues/2807
Finally, if you could get the log file to send to me that might help too. Info on the log file available here: https://github.com/nvaccess/nvda/wiki/LogFilesAndCrashDumps
Kind regards
Quentin.
On Fri, Feb 24, 2017 at 5:48 AM, Louis Maher <ljmaher@...> wrote:
-- Quentin Christensen Basic Training for NVDA & Microsoft Word with NVDA E-Books now available: http://www.nvaccess.org/shop/
www.nvaccess.org
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Louis Maher <ljmaher@...>
Thanks Brenda for the suggestion.
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Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brenda Sent: Thursday, February 23, 2017 4:00 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Have you tried a disk defragment and chkdsk. I find these have fix corrupt file issues. doesn't hurt to try. brenda On 2/23/2017 1:48 PM, Louis Maher wrote: Folks,now on NVDA 17.1), and I have the same issue.
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Arlene
Oh, okay! Happy learning! NVDA is good. I use both.Jaws and NVDA. Here's
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more if you want to know. If you want to go to your system ttrey. With NVDA It's windows B. Don't ask me why that is. I wished like Jaws it's insert F 11
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Louis Maher Sent: February-23-17 11:41 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Hi Arlene, JAWS is my primary screen reader, and I do not have any issues with it. I am trying to learn NVDA. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Arlene Sent: Thursday, February 23, 2017 1:31 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Web Browser Problem Hi, Do you have another back up screen reader to rectify your problem? If you do, then try your back up screen reader and see if you have that same problem! If NVDA is your primary screen reader you are in trouble. -----Original Message----- From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Louis Maher Sent: February-23-17 10:49 AM To: nvda@nvda.groups.io Subject: [nvda] NVDA Web Browser Problem Folks, Several weeks ago, my NVDA (version 16.4) was unable to access Firefox (51.?). When I opened a webpage, the arrow keys just said unknown when I used them. I uninstalled NVDA and Firefox and re-installed both. I am now on NVDA 17.1), and I have the same issue. Any suggestions would be appreciated. Regards Louis Maher Phone: 713-444-7838 E-mail: ljmaher@swbell.net
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Quentin Christensen
Hi Arlene, WINDOWS+B is a Windows command itself, not an NVDA command. If you open the taskbar settings (easiest way is to open the start menu and start typing "taskbar"), then "Select which icons appear on the taskbar", make sure that "always show all icons in the notification area" is checked then it will ensure that you don't need to look in the notification overflow area to find some. I think providing access to all notification tray icons even without that setting is the main extra thing that the Jaws setting does? That being the case, we didn't want to use up a command to duplicate something which could already be achieved with an existing command. As for why Windows chose WINDOWS+B to get to the notification area, I have never figured that out. Kind regards Quentin.
On Fri, Feb 24, 2017 at 12:33 PM, Arlene <nedster66@...> wrote: Oh, okay! Happy learning! NVDA is good. I use both.Jaws and NVDA. Here's --
Quentin Christensen Training Material Developer Basic Training for NVDA & Microsoft Word with NVDA E-Books now available: http://www.nvaccess.org/shop/ www.nvaccess.org Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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There is an NVDA add-in that uses the F11 key.
73 N2DYN Angelo
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Hi Arlene,
WINDOWS+B is a Windows command itself, not an NVDA command.
If you open the taskbar settings (easiest way is to open the start menu and start typing "taskbar"), then "Select which icons appear on the taskbar", make sure that "always show all icons in the notification area" is checked then it will ensure that you don't need to look in the notification overflow area to find some.
Kind regards
Quentin.
On Fri, Feb 24, 2017 at 12:33 PM, Arlene <nedster66@...> wrote: Oh, okay! Happy learning! NVDA is good. I use both.Jaws and NVDA. Here's Sent: February-23-17 11:41 AM
-- Quentin Christensen Basic Training for NVDA & Microsoft Word with NVDA E-Books now available: http://www.nvaccess.org/shop/
www.nvaccess.org
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