nvda@nvda.groups.io | NVDA and Outlook 2017

Sam Bushman

#19555

Hi All,

I am having some problems with nvda and outlook 2017.

When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.

I have the log with the nvda errors below.

Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.

This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):

Starting NVDA

INFO - core.main (11:30:01.747):

Config dir: C:\Users\User\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (11:30:01.749):

Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini

INFO - core.main (11:30:01.852):

NVDA version master-14090,3c71fb34

INFO - core.main (11:30:01.852):

Using Windows version 10.0.15063 workstation

INFO - core.main (11:30:01.852):

Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]

INFO - core.main (11:30:01.854):

Using comtypes version 0.6.2

INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):

Using eSpeak NG version 1.49.1 dev

INFO - synthDriverHandler.setSynth (11:30:03.201):

Loaded synthDriver espeak

INFO - core.main (11:30:03.203):

Using wx version 3.0.2.0 msw (classic)

INFO - braille.initialize (11:30:03.206):

Using liblouis version 3.0.0

INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - brailleInput.initialize (11:30:03.207):

Braille input initialized

WARNING - core.main (11:30:03.240):

Java Access Bridge not available

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):

UIAutomation: IUIAutomation3

INFO - core.main (11:30:03.540):

NVDA initialized

ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):

Error getting initial lines

Traceback (most recent call last):

File "NVDAObjects\behaviors.pyc", line 258, in _monitor

File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines

File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines

File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo

WindowsError: [Error 6] The handle is invalid.

ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):

Developer info for navigator object:

name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"

role: ROLE_LISTITEM

states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED

isFocusable: True

hasFocus: True

Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>

Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)

description: ''

location: (361, 906, 1522, 27)

value: None

appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>

appModule.productName: u'Microsoft Outlook'

appModule.productVersion: u'16.0.8067.2115'

TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>

windowHandle: 7214478

windowClassName: u'OutlookGrid'

windowControlID: 4704

windowStyle: 1442840576

windowThreadID: 11096

windowText: u'Table View'

displayText: u''

UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>

UIA automationID:

UIA frameworkID:

UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)

UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]

UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,

Sam

Jonathan Milam

#19640

Hi Sam,

I am having a similar issue, but it seemed to increase in frequency with the performance issues release mentioned earlier today.

Jonathan

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Monday, June 5, 2017 1:41 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and Outlook 2017

Hi All,

I am having some problems with nvda and outlook 2017.

When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.

I have the log with the nvda errors below.

Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.

This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):

Starting NVDA

INFO - core.main (11:30:01.747):

Config dir: C:\Users\User\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (11:30:01.749):

Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini

INFO - core.main (11:30:01.852):

NVDA version master-14090,3c71fb34

INFO - core.main (11:30:01.852):

Using Windows version 10.0.15063 workstation

INFO - core.main (11:30:01.852):

Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]

INFO - core.main (11:30:01.854):

Using comtypes version 0.6.2

INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):

Using eSpeak NG version 1.49.1 dev

INFO - synthDriverHandler.setSynth (11:30:03.201):

Loaded synthDriver espeak

INFO - core.main (11:30:03.203):

Using wx version 3.0.2.0 msw (classic)

INFO - braille.initialize (11:30:03.206):

Using liblouis version 3.0.0

INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - brailleInput.initialize (11:30:03.207):

Braille input initialized

WARNING - core.main (11:30:03.240):

Java Access Bridge not available

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):

UIAutomation: IUIAutomation3

INFO - core.main (11:30:03.540):

NVDA initialized

ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):

Error getting initial lines

Traceback (most recent call last):

File "NVDAObjects\behaviors.pyc", line 258, in _monitor

File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines

File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines

File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo

WindowsError: [Error 6] The handle is invalid.

ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):

Developer info for navigator object:

name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"

role: ROLE_LISTITEM

states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED

isFocusable: True

hasFocus: True

Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>

Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)

description: ''

location: (361, 906, 1522, 27)

value: None

appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>

appModule.productName: u'Microsoft Outlook'

appModule.productVersion: u'16.0.8067.2115'

TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>

windowHandle: 7214478

windowClassName: u'OutlookGrid'

windowControlID: 4704

windowStyle: 1442840576

windowThreadID: 11096

windowText: u'Table View'

displayText: u''

UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>

UIA automationID:

UIA frameworkID:

UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)

UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]

UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,

Sam

Sam Bushman

#19641

I also get that same beep when it can’t read an email properly. Do you get that as well?

Thanks,

Sam

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jonathan Milam
Sent: Tuesday, June 6, 2017 1:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

Hi Sam,

I am having a similar issue, but it seemed to increase in frequency with the performance issues release mentioned earlier today.

Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Monday, June 5, 2017 1:41 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and Outlook 2017

Hi All,

I am having some problems with nvda and outlook 2017.

When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.

I have the log with the nvda errors below.

Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.

This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):

Starting NVDA

INFO - core.main (11:30:01.747):

Config dir: C:\Users\User\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (11:30:01.749):

Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini

INFO - core.main (11:30:01.852):

NVDA version master-14090,3c71fb34

INFO - core.main (11:30:01.852):

Using Windows version 10.0.15063 workstation

INFO - core.main (11:30:01.852):

Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]

INFO - core.main (11:30:01.854):

Using comtypes version 0.6.2

INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):

Using eSpeak NG version 1.49.1 dev

INFO - synthDriverHandler.setSynth (11:30:03.201):

Loaded synthDriver espeak

INFO - core.main (11:30:03.203):

Using wx version 3.0.2.0 msw (classic)

INFO - braille.initialize (11:30:03.206):

Using liblouis version 3.0.0

INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - brailleInput.initialize (11:30:03.207):

Braille input initialized

WARNING - core.main (11:30:03.240):

Java Access Bridge not available

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):

UIAutomation: IUIAutomation3

INFO - core.main (11:30:03.540):

NVDA initialized

ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):

Error getting initial lines

Traceback (most recent call last):

File "NVDAObjects\behaviors.pyc", line 258, in _monitor

File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines

File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines

File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo

WindowsError: [Error 6] The handle is invalid.

ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):

Developer info for navigator object:

name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"

role: ROLE_LISTITEM

states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED

isFocusable: True

hasFocus: True

Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>

Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)

description: ''

location: (361, 906, 1522, 27)

value: None

appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>

appModule.productName: u'Microsoft Outlook'

appModule.productVersion: u'16.0.8067.2115'

TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>

windowHandle: 7214478

windowClassName: u'OutlookGrid'

windowControlID: 4704

windowStyle: 1442840576

windowThreadID: 11096

windowText: u'Table View'

displayText: u''

UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>

UIA automationID:

UIA frameworkID:

UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)

UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]

UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,

Sam

Jonathan Milam

#19643

I haven’t noticed that specifically. However, the new build earlier today seems to eliminate much of the severe sluggishness I was seeing in e-mail messages.

Jonathan

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Tuesday, June 6, 2017 3:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

I also get that same beep when it can’t read an email properly. Do you get that as well?

Thanks,

Sam

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jonathan Milam
Sent: Tuesday, June 6, 2017 1:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

Hi Sam,

I am having a similar issue, but it seemed to increase in frequency with the performance issues release mentioned earlier today.

Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Monday, June 5, 2017 1:41 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and Outlook 2017

Hi All,

I am having some problems with nvda and outlook 2017.

When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.

I have the log with the nvda errors below.

Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.

This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):

Starting NVDA

INFO - core.main (11:30:01.747):

Config dir: C:\Users\User\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (11:30:01.749):

Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini

INFO - core.main (11:30:01.852):

NVDA version master-14090,3c71fb34

INFO - core.main (11:30:01.852):

Using Windows version 10.0.15063 workstation

INFO - core.main (11:30:01.852):

Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]

INFO - core.main (11:30:01.854):

Using comtypes version 0.6.2

INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):

Using eSpeak NG version 1.49.1 dev

INFO - synthDriverHandler.setSynth (11:30:03.201):

Loaded synthDriver espeak

INFO - core.main (11:30:03.203):

Using wx version 3.0.2.0 msw (classic)

INFO - braille.initialize (11:30:03.206):

Using liblouis version 3.0.0

INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):

Loaded braille display driver noBraille, current display has 0 cells.

INFO - brailleInput.initialize (11:30:03.207):

Braille input initialized

WARNING - core.main (11:30:03.240):

Java Access Bridge not available

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):

UIAutomation: IUIAutomation3

INFO - core.main (11:30:03.540):

NVDA initialized

ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):

Error getting initial lines

Traceback (most recent call last):

File "NVDAObjects\behaviors.pyc", line 258, in _monitor

File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines

File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines

File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo

WindowsError: [Error 6] The handle is invalid.

ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):

Developer info for navigator object:

name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"

role: ROLE_LISTITEM

states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED

isFocusable: True

hasFocus: True

Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>

Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)

description: ''

location: (361, 906, 1522, 27)

value: None

appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>

appModule.productName: u'Microsoft Outlook'

appModule.productVersion: u'16.0.8067.2115'

TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>

windowHandle: 7214478

windowClassName: u'OutlookGrid'

windowControlID: 4704

windowStyle: 1442840576

windowThreadID: 11096

windowText: u'Table View'

displayText: u''

UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>

UIA automationID:

UIA frameworkID:

UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)

UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]

UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,

Sam

Jessica D <jldail13@...>

#19644

Hi,

I didn't know that outlook 2017 was available.

Can someone provide a download link?

Thanks,

Jessica

Sent from my iPhone

Show quoted text

On Jun 6, 2017, at 3:31 PM, Jonathan Milam <milamj@...> wrote:

I haven’t noticed that specifically. However, the new build earlier today seems to eliminate much of the severe sluggishness I was seeing in e-mail messages.

Jonathan
Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Tuesday, June 6, 2017 3:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

I also get that same beep when it can’t read an email properly. Do you get that as well?
Thanks,
Sam

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jonathan Milam
Sent: Tuesday, June 6, 2017 1:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

Hi Sam,

I am having a similar issue, but it seemed to increase in frequency with the performance issues release mentioned earlier today.

Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Monday, June 5, 2017 1:41 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and Outlook 2017

Hi All,

I am having some problems with nvda and outlook 2017.
When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.
I have the log with the nvda errors below.
Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.
This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):
Starting NVDA
INFO - core.main (11:30:01.747):
Config dir: C:\Users\User\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (11:30:01.749):
Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini
INFO - core.main (11:30:01.852):
NVDA version master-14090,3c71fb34
INFO - core.main (11:30:01.852):
Using Windows version 10.0.15063 workstation
INFO - core.main (11:30:01.852):
Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]
INFO - core.main (11:30:01.854):
Using comtypes version 0.6.2
INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):
Using eSpeak NG version 1.49.1 dev
INFO - synthDriverHandler.setSynth (11:30:03.201):
Loaded synthDriver espeak
INFO - core.main (11:30:03.203):
Using wx version 3.0.2.0 msw (classic)
INFO - braille.initialize (11:30:03.206):
Using liblouis version 3.0.0
INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):
Loaded braille display driver noBraille, current display has 0 cells.
INFO - brailleInput.initialize (11:30:03.207):
Braille input initialized
WARNING - core.main (11:30:03.240):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):
UIAutomation: IUIAutomation3
INFO - core.main (11:30:03.540):
NVDA initialized
ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):
Error getting initial lines
Traceback (most recent call last):
File "NVDAObjects\behaviors.pyc", line 258, in _monitor
File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines
File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines
File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo
WindowsError: [Error 6] The handle is invalid.
ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 90, in main
File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
File "comtypes\__init__.pyc", line 1165, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 90, in main
File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
File "comtypes\__init__.pyc", line 1165, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):
Developer info for navigator object:
name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED
isFocusable: True
hasFocus: True
Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>
Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: (361, 906, 1522, 27)
value: None
appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>
appModule.productName: u'Microsoft Outlook'
appModule.productVersion: u'16.0.8067.2115'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 7214478
windowClassName: u'OutlookGrid'
windowControlID: 4704
windowStyle: 1442840576
windowThreadID: 11096
windowText: u'Table View'
displayText: u''
UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>
UIA automationID:
UIA frameworkID:
UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)
UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]
UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,
Sam

Sam Bushman

#19645

Hi Jessica,

You are right, sorry about that, it states Microsoft office 2017 but, the out look version is:

About Microsoft® Outlook® 2016

Thanks,

Sam

Show quoted text

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jessica D
Sent: Tuesday, June 6, 2017 1:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

Hi,

I didn't know that outlook 2017 was available.

Can someone provide a download link?

Thanks,

Jessica

Sent from my iPhone

On Jun 6, 2017, at 3:31 PM, Jonathan Milam <milamj@...> wrote:

I haven’t noticed that specifically. However, the new build earlier today seems to eliminate much of the severe sluggishness I was seeing in e-mail messages.

Jonathan
Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Tuesday, June 6, 2017 3:26 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

I also get that same beep when it can’t read an email properly. Do you get that as well?
Thanks,
Sam

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jonathan Milam
Sent: Tuesday, June 6, 2017 1:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and Outlook 2017

Hi Sam,

I am having a similar issue, but it seemed to increase in frequency with the performance issues release mentioned earlier today.

Jonathan

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Sam Bushman
Sent: Monday, June 5, 2017 1:41 PM
To: nvda@nvda.groups.io
Subject: [nvda] NVDA and Outlook 2017

Hi All,

I am having some problems with nvda and outlook 2017.
When I launch nvda and then launch outlook I get a two tone sound – I think it means an error in NVDA.
I have the log with the nvda errors below.
Is this the right list to provide this feedback or can someone please direct me to the correct venue?

I am currently running windows 10 64-bit pro – with the creators updates.
This has been tested with NVDA several versions including the latest 2017.2.

INFO - __main__ (11:30:01.285):
Starting NVDA
INFO - core.main (11:30:01.747):
Config dir: C:\Users\User\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (11:30:01.749):
Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini
INFO - core.main (11:30:01.852):
NVDA version master-14090,3c71fb34
INFO - core.main (11:30:01.852):
Using Windows version 10.0.15063 workstation
INFO - core.main (11:30:01.852):
Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 20:42:59) [MSC v.1500 32 bit (Intel)]
INFO - core.main (11:30:01.854):
Using comtypes version 0.6.2
INFO - synthDrivers.espeak.SynthDriver.__init__ (11:30:02.378):
Using eSpeak NG version 1.49.1 dev
INFO - synthDriverHandler.setSynth (11:30:03.201):
Loaded synthDriver espeak
INFO - core.main (11:30:03.203):
Using wx version 3.0.2.0 msw (classic)
INFO - braille.initialize (11:30:03.206):
Using liblouis version 3.0.0
INFO - braille.BrailleHandler.setDisplayByName (11:30:03.207):
Loaded braille display driver noBraille, current display has 0 cells.
INFO - brailleInput.initialize (11:30:03.207):
Braille input initialized
WARNING - core.main (11:30:03.240):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (11:30:03.246):
UIAutomation: IUIAutomation3
INFO - core.main (11:30:03.540):
NVDA initialized
ERROR - NVDAObjects.behaviors.LiveText._monitor (11:30:23.411):
Error getting initial lines
Traceback (most recent call last):
File "NVDAObjects\behaviors.pyc", line 258, in _monitor
File "NVDAObjects\window\winConsole.pyc", line 49, in _getTextLines
File "winConsoleHandler.pyc", line 121, in getConsoleVisibleLines
File "wincon.pyc", line 70, in GetConsoleScreenBufferInfo
WindowsError: [Error 6] The handle is invalid.
ERROR - RPC process 5876 (nvda_slave.exe) (11:30:45.286):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 90, in main
File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
File "comtypes\__init__.pyc", line 1165, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
ERROR - RPC process 7224 (nvda_slave.exe) (11:32:09.381):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 90, in main
File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
File "comtypes\__init__.pyc", line 1165, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (11:32:27.438):
Developer info for navigator object:
name: u"unread From CNET Daily News, Subject Apple's developers event begins: How to follow it live , Received Mon 6/5/2017 11:24 AM, Size 112 KB,"
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_READONLY, STATE_SELECTED
isFocusable: True
hasFocus: True
Python object: <appModules.outlook.UIAGridRow object at 0x04C8D5F0>
Python class mro: (<class 'appModules.outlook.UIAGridRow'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.UIA.UIA'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: ''
location: (361, 906, 1522, 27)
value: None
appModule: <'outlook' (appName u'outlook', process ID 8620) at address 4cc9470>
appModule.productName: u'Microsoft Outlook'
appModule.productVersion: u'16.0.8067.2115'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 7214478
windowClassName: u'OutlookGrid'
windowControlID: 4704
windowStyle: 1442840576
windowThreadID: 11096
windowText: u'Table View'
displayText: u''
UIAElement: <POINTER(IUIAutomationElement) ptr=0x6581e98 at 4c93df0>
UIA automationID:
UIA frameworkID:
UIA runtimeID: (42, 7214478, 3, -568, 1060879360, 30596590)
UIA providerDescription: [pid:8620,providerId:0x0 Main(parent link):Unidentified Provider (unmanaged:OUTLOOK.EXE)]
UIA className: LeafRow

Please let me know what else I can do to be the most helpful.

Thanks,
Sam