having trouble reading messages in thunderbird


Rosemarie Chavarria
 

Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie


Andre Fisher
 

What happens when you press the arrow keys?

On 6/30/17, Rosemarie Chavarria <knitqueen2007@...> wrote:
Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a
message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie







Rosemarie Chavarria
 

Hi, Andre,


I think I figured out what the problemis. I forgot to select the documentbefore reading it.


Rosemarie

On 6/30/2017 2:43 PM, Andre Fisher wrote:
What happens when you press the arrow keys?

On 6/30/17, Rosemarie Chavarria <knitqueen2007@...> wrote:
Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a
message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie







David Goldfield
 

Hi, Rosemarie.

If this happens, try pressing the alt key to move to the menus and then press the alt key a second time to move away from the menu bar back to the message. Does cursor navigation work?

David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info
On 6/30/2017 5:04 PM, Rosemarie Chavarria wrote:

Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie








Rosemarie Chavarria
 

Hi, David,


I got the problem solved. Yes, cursor navigation does work. I'll try what you suggested next time that happens.


Thanks.


Rosemarie




On 6/30/2017 4:00 PM, David Goldfield wrote:

Hi, Rosemarie.

If this happens, try pressing the alt key to move to the menus and then press the alt key a second time to move away from the menu bar back to the message. Does cursor navigation work?

David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info
On 6/30/2017 5:04 PM, Rosemarie Chavarria wrote:
Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie









Tony Ballou
 

Hi Rosemarie,


Lol! I guess you do use it! I've had that happen to me a time or two,
and the only way I was able to straighten that one out is to hit
control-tab key to move between the panes that are in there. Thunder
enables you to interact with it and the web at the same time. It's a
matter of using the control-tab keystroke to move between the sections.
I stumbled across it totally by accident when I couldn't access my inbox.


Tony

On 6/30/2017 5:04 PM, Rosemarie Chavarria wrote:
Hi, everyonwe,


I don't know what's going on in thunderbird but when I hit enter on a
message, all I get is "message document". What could be going on?


Thanks for your help in aadvance.


Rosemarie