NVDA Stuck in Focus Mode
David Goldfield
Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro machine. Recently, the copy of NVDA he is using seems to be totally stuck in focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard and language are both set to US English. I even had him remove the contents of his appdata\roaming\nvda folder to begin with a fresh install but it's still stuck into focus mode. Pressing insert+spacebar does not toggle from focus mode into browse mode. This is a very recent issue, just starting yesterday after over a year of trouble-free use. Has anybody else experienced this and what is the best solution?
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hi.
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did you try automatic focus mode for focus changes and and automatic focus mode for caret changes in browsmode to see if its make sense. first uncheck both, for me the first one is checked and the second one is unchecked.
On 8/4/17, David Goldfield <david.goldfield@...> wrote:
Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro --
we have not sent you but as a mercy to the creation. holy quran, chapter 21, verse 107. in the very authentic narration is: imam hosein is the beacon of light and the ark of salvation. best website for studying islamic book in different languages al-islam.org
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Ethan
Hello David,
Try the steps outlined in https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243
Thanks
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David Goldfield
Sent: Friday, August 4, 2017 9:40 AM To: nvda@nvda.groups.io Subject: [nvda] NVDA Stuck in Focus Mode
Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro machine. Recently, the copy of NVDA he is using seems to be totally stuck in focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard and language are both set to US English. I even had him remove the contents of his appdata\roaming\nvda folder to begin with a fresh install but it's still stuck into focus mode. Pressing insert+spacebar does not toggle from focus mode into browse mode. This is a very recent issue, just starting yesterday after over a year of trouble-free use. Has anybody else experienced this and what is the best solution?
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David Goldfield
Ethan, We'll look at this ticket. It could put us on the right track. Many thanks for this lead. From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Ethan <ethan8768@...>
Sent: Friday, August 4, 2017 12:01 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Stuck in Focus Mode Hello David,
Try the steps outlined in https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243
Thanks
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io]
On Behalf Of David Goldfield
Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro machine. Recently, the copy of NVDA he is using seems to be totally stuck in focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard and language are both set to US English. I even had him remove the contents of his appdata\roaming\nvda folder to begin with a fresh install but it's still stuck into focus mode. Pressing insert+spacebar does not toggle from focus mode into browse mode. This is a very recent issue, just starting yesterday after over a year of trouble-free use. Has anybody else experienced this and what is the best solution?
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David Goldfield
Hi. Yes, he is using the system default settings. The issue is that NVDA won't go into browse mode and pressing insert+space doesn't toggle from focus mode to browse mode. However, another list member provided me with a github ticket which might possibly
lead us down the right path. From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of nasrin khaksar <nasrinkhaksar3@...>
Sent: Friday, August 4, 2017 11:58 AM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Stuck in Focus Mode hi.
did you try automatic focus mode for focus changes and and automatic focus mode for caret changes in browsmode to see if its make sense. first uncheck both, for me the first one is checked and the second one is unchecked. On 8/4/17, David Goldfield <david.goldfield@...> wrote: > Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro > machine. Recently, the copy of NVDA he is using seems to be totally stuck in > focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard > and language are both set to US English. I even had him remove the contents > of his appdata\roaming\nvda folder to begin with a fresh install but it's > still stuck into focus mode. Pressing insert+spacebar does not toggle from > focus mode into browse mode. This is a very recent issue, just starting > yesterday after over a year of trouble-free use. Has anybody else > experienced this and what is the best solution? > > -- we have not sent you but as a mercy to the creation. holy quran, chapter 21, verse 107. in the very authentic narration is: imam hosein is the beacon of light and the ark of salvation. best website for studying islamic book in different languages al-islam.org
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does he uninstall one office program recently?
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i uninstalled openoffice many months before and had this issue. i completely uninstalled and reinstalled nvda and the problem is solved for me. hope that helps and God bless you!
On 8/4/17, David Goldfield <david.goldfield@...> wrote:
Hi. Yes, he is using the system default settings. The issue is that NVDA --
we have not sent you but as a mercy to the creation. holy quran, chapter 21, verse 107. in the very authentic narration is: imam hosein is the beacon of light and the ark of salvation. best website for studying islamic book in different languages al-islam.org
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Brian's Mail list account
I can honestly say I've never seen this at all.
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Does this also happen in adobe reader or on the word documents? Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field.
----- Original Message -----
From: "David Goldfield" <david.goldfield@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 4:40 PM Subject: [nvda] NVDA Stuck in Focus Mode Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro machine. Recently, the copy of NVDA he is using seems to be totally stuck in focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard and language are both set to US English. I even had him remove the contents of his appdata\roaming\nvda folder to begin with a fresh install but it's still stuck into focus mode. Pressing insert+spacebar does not toggle from focus mode into browse mode. This is a very recent issue, just starting yesterday after over a year of trouble-free use. Has anybody else experienced this and what is the best solution?
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Brian's Mail list account
I understand he already tried this one.
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Looks to me like a windows issue of some kind. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field.
----- Original Message -----
From: "nasrin khaksar" <nasrinkhaksar3@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 6:28 PM Subject: Re: [nvda] NVDA Stuck in Focus Mode does he uninstall one office program recently?
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Brian's Mail list account
Look at my new thread about pan and unknown for more. The pan should have been pane of course but I have to say that to make nvda go into focus mode is a bit of a long reach from that or the other ticket.
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Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field.
----- Original Message -----
From: "Ethan" <ethan8768@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 5:01 PM Subject: Re: [nvda] NVDA Stuck in Focus Mode Hello David,
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David Goldfield
The problem is now solved. The gentleman I was working with didn't do the manual registering of the dll files. He tried the registry patch, which did not work. I suggested that he do a system restore and this solved the problem. Thanks to all who offered
suggestions and advice. From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Brian's Mail list account via Groups.Io <bglists@...>
Sent: Friday, August 4, 2017 1:54 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Stuck in Focus Mode Look at my new thread about pan and unknown for more. The pan should have
been pane of course but I have to say that to make nvda go into focus mode is a bit of a long reach from that or the other ticket. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field.
----- Original Message -----
From: "Ethan" <ethan8768@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 5:01 PM Subject: Re: [nvda] NVDA Stuck in Focus Mode > Hello David, > > > > Try the steps outlined in > https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243
> > > > Thanks > > > > From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of David > Goldfield > Sent: Friday, August 4, 2017 9:40 AM > To: nvda@nvda.groups.io > Subject: [nvda] NVDA Stuck in Focus Mode > > > > Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 > Pro > machine. Recently, the copy of NVDA he is using seems to be totally stuck > in > focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard > and language are both set to US English. I even had him remove the > contents > of his appdata\roaming\nvda folder to begin with a fresh install but it's > still stuck into focus mode. Pressing insert+spacebar does not toggle from > focus mode into browse mode. This is a very recent issue, just starting > yesterday after over a year of trouble-free use. Has anybody else > experienced this and what is the best solution? > > > > > >
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Brian's Mail list account
The question is though, what exactly was the cause in the first place? Be nice to know if there is another piece of software out there which is messing up the registry.
toggle quoted messageShow quoted text
Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field.
----- Original Message -----
From: "David Goldfield" <david.goldfield@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 7:10 PM Subject: Re: [nvda] NVDA Stuck in Focus Mode The problem is now solved. The gentleman I was working with didn't do the manual registering of the dll files. He tried the registry patch, which did not work. I suggested that he do a system restore and this solved the problem. Thanks to all who offered suggestions and advice. ________________________________ From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Brian's Mail list account via Groups.Io <bglists@...> Sent: Friday, August 4, 2017 1:54 PM To: nvda@nvda.groups.io Subject: Re: [nvda] NVDA Stuck in Focus Mode Look at my new thread about pan and unknown for more. The pan should have been pane of course but I have to say that to make nvda go into focus mode is a bit of a long reach from that or the other ticket. Brian bglists@... Sent via blueyonder. Please address personal email to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message ----- From: "Ethan" <ethan8768@...> To: <nvda@nvda.groups.io> Sent: Friday, August 04, 2017 5:01 PM Subject: Re: [nvda] NVDA Stuck in Focus Mode Hello David,[https://avatars2.githubusercontent.com/u/14253915?v=4&s=400]<https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243> NVDA stops reading webpages in all browser - GitHub<https://github.com/nvaccess/nvda/issues/2807#issuecomment-320149243> github.com nvda - NVDA, the free and open source Screen Reader for Microsoft Windows
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Gene
If you can't manually change from focus to browse
mode, and I don't think that that, as stated, is the actual problem, I see no
reason why changing automatic settings would help. Of course, many things are
possible but very improbable. I actually don't think the screen-reader is
stuck in focus mode. I think that something, perhaps in Windows, has
become corrupted or perhaps a Windows update has caused a problem so the browser
can't use either browse or focus mode. I think it's just staying in
whatever you would call it's mode when not in a program that supports browse
mode at all. This might seem like focus mode but it's actually the same
mode you would be in when in a word processor or in most programs or in most
parts of Windows.
Was there a Windows update? If a Windows
update occurred yesterday, that's likely the cause. If not, if available,
running a system restore point from before the problem started might be
tried. You may want to wait before doing so for other suggestions.
What antimalware programs are running? It's
possible something was seen and quaranteened as a false positive that has caused
this problem because of its removal. If something has been removed at
about the time the problem started, taking it out of quaranteen and restoring it
might solve the problem.
Gene
----- Original Message -----
From: nasrin khaksar
Sent: Friday, August 04, 2017 10:58 AM
Subject: Re: [nvda] NVDA Stuck in Focus Mode did you try automatic focus mode for focus changes and and automatic focus mode for caret changes in browsmode to see if its make sense. first uncheck both, for me the first one is checked and the second one is unchecked. On 8/4/17, David Goldfield <david.goldfield@...> wrote: > Hello. I'm working with someone who is using NVDA 2017.2 on a Windows 7 Pro > machine. Recently, the copy of NVDA he is using seems to be totally stuck in > focus mode when loading either Google Chrome or Mozilla Firefox. Keyboard > and language are both set to US English. I even had him remove the contents > of his appdata\roaming\nvda folder to begin with a fresh install but it's > still stuck into focus mode. Pressing insert+spacebar does not toggle from > focus mode into browse mode. This is a very recent issue, just starting > yesterday after over a year of trouble-free use. Has anybody else > experienced this and what is the best solution? > > -- we have not sent you but as a mercy to the creation. holy quran, chapter 21, verse 107. in the very authentic narration is: imam hosein is the beacon of light and the ark of salvation. best website for studying islamic book in different languages al-islam.org
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Andre Fisher
Does the user start NVDA with the browser open?
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