On Nov 16, 2017, at 3:32 AM, Brian's Mail list account via Groups.Io <bglists@...> wrote:

You need to create a rescue cd and then boot from it and you can supposedly repair most bits of windows, but as yet although i made a cd as it has no speech I've not had to try to use it.

Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message ----- From: "Jaffar Sidek" <jaffar.sidek10@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, November 16, 2017 3:48 AM
Subject: Re: [nvda] can't use the letter K to get from link to link

I seem to remember that you could at least try to repair IE during the
windows 98 days; I say try because no matter how much you repaired it,
the same crashes seem to happen as often as not. In the latest and
greatest windows editions though, this so-called privilege has been
taken away, or at least I can't find the repair option anymore.


On 16/11/2017 5:40 AM, Rosemarie Chavarria wrote:

Hi Gene NZ,

NVDAdidn't say "unknown" or anything like that. I'm hoping that
repairing internet explorer will solve the issue.

Rosemarie

*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*Gene New Zealand
*Sent:* Wednesday, November 15, 2017 12:44 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link

hi

In the previous email did it do any of the following mentioned? in
those areas? Not sure if the same bug.

Gene nz

On 11/16/2017 9:29 AM, Rosemarie Chavarria wrote:

   Hi, Gene,

   I tried both in firefox and chrome and the same thing happens. Not
   only that, but when I try to read a title bar, I get 0 T instead
   of the modifier key. I changed the insert key to the capslockkey.
   A sighted relative was here earlier today and he couldn't figure
   out what was wrong either.

   Rosemarie

   *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   [mailto:nvda@nvda.groups.io] *On Behalf Of *Gene
   *Sent:* Wednesday, November 15, 2017 7:52 AM
   *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   *Subject:* Re: [nvda] can't use the letter K to get from link to link

   After I sent my message yesterday, you said the problem doesn't
   occur in Edge. Before you do anything else, test to see if this
   is a problem specifically and only in Internet Explorer. You said
   it doesn't occur in Edge. Try Firefox or Chrome and see if the
   problem is present. If it isn't, then this is evidently a problem
   with Internet Explorer being corrupted in some way. At that
   point, you can ask here about how to repair and/or reinstall
   Internet Explorer and see if either solution helps.

   If you can't solve the problem in either of those two ways, and if
   it only affects Internet Explorer, then, with Chrome and Firefox
   as options and Edge becoming increasingly accessible and Internet
   Explorer becoming increasingly old, the next question is whether
   it's worth solving the problem. People may have other solutions
   to try but a reset, or whatever the correct term of Windows is may
   be something to try. I don't know if you should do the reset that
   removes everything or the one that keeps your files and programs
   on the machine.

   Gene

   *----- Original Message -----*

   *From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

   *Sent:*Tuesday, November 14, 2017 10:37 PM

   *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

   *Subject:*Re: [nvda] can't use the letter K to get from link to link

   Hi, Gene,

   I think he did a clean install of windows 10 so I lost all my
   files except for the music I have on my external hard drive.

   Rosemarie

   *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   [mailto:nvda@nvda.groups.io] *On Behalf Of *Gene
   *Sent:* Tuesday, November 14, 2017 8:08 PM
   *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   *Subject:* Re: [nvda] can't use the letter K to get from link to link

   What did you have repaired on the computer? Did the tech do
   anything other than repair just what you asked? Did he update
   anything or do any other work?

   Also, and not necessarily related to the question, you might be
   able to reset, I'm not sure what the correct term is in Windows
   10, Windows and tell the reset to leave all your programs. But
   that would need discussion by others because I don't know enough
   about that option to do more than suggest it as a possibility.

   Gene

   ----- Original Message ------

   *From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

   *Sent:*Tuesday, November 14, 2017 9:32 PM

   *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

   *Subject:*Re: [nvda] can't use the letter K to get from link to link

   That's the weirdest thing I've ever encountered. Wish I knew how
   to solve it.

   *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   [mailto:nvda@nvda.groups.io] *On Behalf Of *Christopher-Mark Gilland
   *Sent:* Tuesday, November 14, 2017 7:06 PM
   *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
   *Subject:* Re: [nvda] can't use the letter K to get from link to link

   Somehow, you're numlock then is getting turned on.

   That's really weird!

   ---
   Christopher Gilland
   Co-founder of Genuine Safe Haven Ministries

   http://www.gshministry.org
   (980) 500-9575

       ----- Original Message -----

       *From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

       *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

       *Sent:*Tuesday, November 14, 2017 9:39 PM

       *Subject:*Re: [nvda] can't use the letter K to get from link
       to link

       The weird thing is that it happens in internet explorer. Not
       only that but if I'm trying to read a title bar in IE, I get
       "0 T" instead of the insert key. I don't have that problem in
       microsoft edge.

       *From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
       [mailto:nvda@nvda.groups.io] *On Behalf Of *Christopher-Mark
       Gilland
       *Sent:* Tuesday, November 14, 2017 6:10 PM
       *To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
       *Subject:* Re: [nvda] can't use the letter K to get from link
       to link

       Aa, sounds like somehow your NVDA key got unmapped from the
       insert key. Go into the NVDA menu, then preferences, general,
       and make sure that the NVDA modifier for insert is checked. If
       you wind up having to check it, then be sure to save your
       configuration afterwards with NVDA+CTRL+C.

       ---
       Christopher Gilland
       Co-founder of Genuine Safe Haven Ministries

       http://www.gshministry.org
       (980) 500-9575

           ----- Original Message -----

           *From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

           *To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

           *Sent:*Tuesday, November 14, 2017 5:27 PM

           *Subject:*[nvda] can't use the letter K to get from link
           to link

           Hi, everyone,

           Recently I had to have my computer repaired. Yesterday I
           brought it home from the shop but found that now I can't
           get to the links list with NVDA f-7 or the letter K.
           Whoever repaired my computer must have changed some
           settings on it. I have the proper boxes checked but don't
           know why this isn't working. Here is what I was trying to
           do. I wanted to go to the Gmail site to find out if I had
           messages in my spam folder that aren't spam. When I hit K
           to go from link to link, all I get is K and nothing else.
           When I hit NVDA f-7 to go to the links list, I get a
           message asking if I want to turn on caret browsing. What
           could bee causing this?

           Thanks for your help in advance.

           Rosemarie

-- 
Image NVDA certified expert

Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert
near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the world,
who have sat and successfully passed the NVDA expert exam.

I seem to remember that you could at least try to repair IE during the
windows 98 days; I say try because no matter how much you repaired it,
the same crashes seem to happen as often as not. In the latest and
greatest windows editions though, this so-called privilege has been
taken away, or at least I can't find the repair option anymore.


On 16/11/2017 5:40 AM, Rosemarie Chavarria wrote:

Hi Gene NZ,

NVDAdidn't say "unknown" or anything like that. I'm hoping that
repairing internet explorer will solve the issue.

Rosemarie

*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*Gene New Zealand
*Sent:* Wednesday, November 15, 2017 12:44 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link

hi

In the previous email did it do any of the following mentioned? in
those areas? Not sure if the same bug.

Gene nz

On 11/16/2017 9:29 AM, Rosemarie Chavarria wrote:

Hi, Gene,

I tried both in firefox and chrome and the same thing happens. Not
only that, but when I try to read a title bar, I get 0 T instead
of the modifier key. I changed the insert key to the capslockkey.
A sighted relative was here earlier today and he couldn't figure
out what was wrong either.

Rosemarie

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Gene
*Sent:* Wednesday, November 15, 2017 7:52 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to link

After I sent my message yesterday, you said the problem doesn't
occur in Edge. Before you do anything else, test to see if this
is a problem specifically and only in Internet Explorer. You said
it doesn't occur in Edge. Try Firefox or Chrome and see if the
problem is present. If it isn't, then this is evidently a problem
with Internet Explorer being corrupted in some way. At that
point, you can ask here about how to repair and/or reinstall
Internet Explorer and see if either solution helps.

If you can't solve the problem in either of those two ways, and if
it only affects Internet Explorer, then, with Chrome and Firefox
as options and Edge becoming increasingly accessible and Internet
Explorer becoming increasingly old, the next question is whether
it's worth solving the problem. People may have other solutions
to try but a reset, or whatever the correct term of Windows is may
be something to try. I don't know if you should do the reset that
removes everything or the one that keeps your files and programs
on the machine.

Gene

*----- Original Message -----*

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*Sent:*Tuesday, November 14, 2017 10:37 PM

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Subject:*Re: [nvda] can't use the letter K to get from link to link

Hi, Gene,

I think he did a clean install of windows 10 so I lost all my
files except for the music I have on my external hard drive.

Rosemarie

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Gene
*Sent:* Tuesday, November 14, 2017 8:08 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to link

What did you have repaired on the computer? Did the tech do
anything other than repair just what you asked? Did he update
anything or do any other work?

Also, and not necessarily related to the question, you might be
able to reset, I'm not sure what the correct term is in Windows
10, Windows and tell the reset to leave all your programs. But
that would need discussion by others because I don't know enough
about that option to do more than suggest it as a possibility.

Gene

----- Original Message ------

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*Sent:*Tuesday, November 14, 2017 9:32 PM

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Subject:*Re: [nvda] can't use the letter K to get from link to link

That's the weirdest thing I've ever encountered. Wish I knew how
to solve it.

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Christopher-Mark Gilland
*Sent:* Tuesday, November 14, 2017 7:06 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to link

Somehow, you're numlock then is getting turned on.

That's really weird!

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Sent:*Tuesday, November 14, 2017 9:39 PM

*Subject:*Re: [nvda] can't use the letter K to get from link
to link

The weird thing is that it happens in internet explorer. Not
only that but if I'm trying to read a title bar in IE, I get
"0 T" instead of the insert key. I don't have that problem in
microsoft edge.

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Christopher-Mark
Gilland
*Sent:* Tuesday, November 14, 2017 6:10 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link
to link

Aa, sounds like somehow your NVDA key got unmapped from the
insert key. Go into the NVDA menu, then preferences, general,
and make sure that the NVDA modifier for insert is checked. If
you wind up having to check it, then be sure to save your
configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Sent:*Tuesday, November 14, 2017 5:27 PM

*Subject:*[nvda] can't use the letter K to get from link
to link

Hi, everyone,

Recently I had to have my computer repaired. Yesterday I
brought it home from the shop but found that now I can't
get to the links list with NVDA f-7 or the letter K.
Whoever repaired my computer must have changed some
settings on it. I have the proper boxes checked but don't
know why this isn't working. Here is what I was trying to
do. I wanted to go to the Gmail site to find out if I had
messages in my spam folder that aren't spam. When I hit K
to go from link to link, all I get is K and nothing else.
When I hit NVDA f-7 to go to the links list, I get a
message asking if I want to turn on caret browsing. What
could bee causing this?

Thanks for your help in advance.

Rosemarie

--
Image NVDA certified expert

Check out my website for NVDA tutorials and other blindness related
material at http://www.accessibilitycentral.net Regardless of where
you are in New Zealand if you are near one of the APNK sites you can
use a copy of the NVDA screen reader on one of their computers. To
find out which locations (or location) is near to you please visit
http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert
near you, please visit the following link
https://certification.nvaccess.org/. The certification page contains
the official list of NVDA certified individuals from around the world,
who have sat and successfully passed the NVDA expert exam.

hi gene.
do you mean that there is no difference between activating of
deactivating Always use cursor keys to navigate within web pages?
i activated it, but did not feel any difference and did not understand
what this option actually does.

On 11/15/17, Brian's Mail list account via Groups.Io
<bglists@...> wrote:

There was another message about outlook html not working either, and one is

forced to wonder if there is a common link here.
Brian

bglists@...
Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Gene" <gsasner@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, November 15, 2017 3:52 PM
Subject: Re: [nvda] can't use the letter K to get from link to link


After I sent my message yesterday, you said the problem doesn't occur in
Edge. Before you do anything else, test to see if this is a problem
specifically and only in Internet Explorer. You said it doesn't occur in
Edge. Try Firefox or Chrome and see if the problem is present. If it
isn't, then this is evidently a problem with Internet Explorer being
corrupted in some way. At that point, you can ask here about how to repair

and/or reinstall Internet Explorer and see if either solution helps.

If you can't solve the problem in either of those two ways, and if it only
affects Internet Explorer, then, with Chrome and Firefox as options and Edge

becoming increasingly accessible and Internet Explorer becoming increasingly

old, the next question is whether it's worth solving the problem. People
may have other solutions to try but a reset, or whatever the correct term of

Windows is may be something to try. I don't know if you should do the reset

that removes everything or the one that keeps your files and programs on the

machine.

Gene
----- Original Message -----
From: Rosemarie Chavarria
Sent: Tuesday, November 14, 2017 10:37 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link


Hi, Gene,



I think he did a clean install of windows 10 so I lost all my files except
for the music I have on my external hard drive.



Rosemarie







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Tuesday, November 14, 2017 8:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link



What did you have repaired on the computer? Did the tech do anything other

than repair just what you asked? Did he update anything or do any other
work?



Also, and not necessarily related to the question, you might be able to
reset, I'm not sure what the correct term is in Windows 10, Windows and tell

the reset to leave all your programs. But that would need discussion by
others because I don't know enough about that option to do more than
suggest it as a possibility.



Gene

----- Original Message ------

From: Rosemarie Chavarria

Sent: Tuesday, November 14, 2017 9:32 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] can't use the letter K to get from link to link



That's the weirdest thing I've ever encountered. Wish I knew how to solve
it.







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 7:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link



Somehow, you're numlock then is getting turned on.



That's really weird!

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries



http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 9:39 PM

Subject: Re: [nvda] can't use the letter K to get from link to link



The weird thing is that it happens in internet explorer. Not only that but

if I'm trying to read a title bar in IE, I get "0 T" instead of the insert
key. I don't have that problem in microsoft edge.







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of
Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link



Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go

into the NVDA menu, then preferences, general, and make sure that the NVDA
modifier for insert is checked. If you wind up having to check it, then be
sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries



http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link



Hi, everyone,



Recently I had to have my computer repaired. Yesterday I brought it home

from the shop but found that now I can't get to the links list with NVDA f-7

or the letter K. Whoever repaired my computer must have changed some
settings on it. I have the proper boxes checked but don't know why this
isn't working. Here is what I was trying to do. I wanted to go to the Gmail

site to find out if I had messages in my spam folder that aren't spam. When

I hit K to go from link to link, all I get is K and nothing else. When I hit

NVDA f-7 to go to the links list, I get a message asking if I want to turn
on caret browsing. What could bee causing this?



Thanks for your help in advance.



Rosemarie

--
we have not sent you but as a mercy to the entire creation.
holy quran, chapter 21, verse 107.
in the very authentic narration from prophet Mohammad is:
indeed, imam husayn is the beacon of guidance and the ark of salvation.
best website for studying islamic book in different languages
www.al-islam.org

I wonder if you have the keyboard language set to something else? can't remember the short cut to check but someone will help.

On 15/11/2017 05:08, Rosemarie Chavarria wrote:

It still happens with the numlock off. I don't know what could be going on.

*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin Christensen
*Sent:* Tuesday, November 14, 2017 7:05 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link

If it's reading 0 t when you try to press NVDA+t then it sounds like numlock is on rather than off. Try pressing num lock and see if it still happens.


Regards

Quentin.

On Wed, Nov 15, 2017 at 1:39 PM, Rosemarie Chavarria <knitqueen2007@... <mailto:knitqueen2007@...>> wrote:

The weird thing is that it happens in internet explorer. Not only
that but if I'm trying to read a title bar in IE, I get "0 T"
instead of the insert key. I don't have that problem in microsoft edge.

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>] *On Behalf
Of *Christopher-Mark Gilland
*Sent:* Tuesday, November 14, 2017 6:10 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to link

Aa, sounds like somehow your NVDA key got unmapped from the insert
key. Go into the NVDA menu, then preferences, general, and make sure
that the NVDA modifier for insert is checked. If you wind up having
to check it, then be sure to save your configuration afterwards with
NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

http://www.gshministry.org
(980) 500-9575 <tel:(980)%20500-9575>

----- Original Message -----

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Sent:*Tuesday, November 14, 2017 5:27 PM

*Subject:*[nvda] can't use the letter K to get from link to link

Hi, everyone,

Recently I had to have my computer repaired. Yesterday I brought
it home from the shop but found that now I can't get to the
links list with NVDA f-7 or the letter K. Whoever repaired my
computer must have changed some settings on it. I have the
proper boxes checked but don't know why this isn't working. Here
is what I was trying to do. I wanted to go to the Gmail site to
find out if I had messages in my spam folder that aren't spam.
When I hit K to go from link to link, all I get is K and nothing
else. When I hit NVDA f-7 to go to the links list, I get a
message asking if I want to turn on caret browsing. What could
bee causing this?

Thanks for your help in advance.

Rosemarie



--

Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

www.nvaccess.org <http://www.nvaccess.org/>

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess

First thing is to just open something as simple as notepad, and, make sure all the normal key combinations work like they should - things like ' ", shift + number row keys, etc. - that's a common symptom if, for example, someone has switched over to UK english keyboard layout, but, is used to the US english layout.

Then, think the easiest way to double-check is to find the control panel, find language, and, tab around the window that should come up, until you find something like a list of languages installed, and, for example, mine is there set to English (South Africa). Keyboard layout: US. Available for download
Keyboard layout: US.

But, this might not be relevant at all, if the keyboard operates normally in other contexts, and, would then just suggest trying it out in a different browser to see if it still misbehaves, since that would then point out that it might indeed be an NVDA configuration issue?

Stay well

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

I'm using the latest version of windows 10 which is the fall creators update.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacob Kruger
Sent: Tuesday, November 14, 2017 11:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Really depends on operating system version, and, honestly, it was just a form of guess - if keyboard works fine in other contexts, then it's somewhat unlikely?

 

Stay well

 

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 08:43, Rosemarie Chavarria wrote:

How do I change that?

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacob Kruger
Sent: Tuesday, November 14, 2017 10:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Makes me think that maybe your input language has been set to some language other than US english, and, so, your keyboard is behaving oddly?

 

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 04:39, Rosemarie Chavarria wrote:

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

 

 

First thing is to just open something as simple as notepad, and, make
sure all the normal key combinations work like they should - things
like ' ", shift + number row keys, etc. - that's a common symptom if,
for example, someone has switched over to UK english keyboard layout,
but, is used to the US english layout.


Then, think the easiest way to double-check is to find the control
panel, find language, and, tab around the window that should come up,
until you find something like a list of languages installed, and, for
example, mine is there set to English (South Africa). Keyboard layout:
US. Available for download
Keyboard layout: US.


But, this might not be relevant at all, if the keyboard operates
normally in other contexts, and, would then just suggest trying it out
in a different browser to see if it still misbehaves, since that would
then point out that it might indeed be an NVDA configuration issue?


Stay well


Jacob Kruger
Blind Biker
Skype: BlindZA
"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 09:13, Rosemarie Chavarria wrote:

I'm using the latest version of windows 10 which is the fall creators
update.

*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*Jacob Kruger
*Sent:* Tuesday, November 14, 2017 11:06 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link

Really depends on operating system version, and, honestly, it was
just a form of guess - if keyboard works fine in other contexts, then
it's somewhat unlikely?

Stay well

Jacob Kruger
Blind Biker
Skype: BlindZA
"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 08:43, Rosemarie Chavarria wrote:

How do I change that?

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Jacob Kruger
*Sent:* Tuesday, November 14, 2017 10:19 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to
link

Makes me think that maybe your input language has been set to some
language other than US english, and, so, your keyboard is behaving
oddly?

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 04:39, Rosemarie Chavarria wrote:

The weird thing is that it happens in internet explorer. Not
only that but if I'm trying to read a title bar in IE, I get
"0 T" instead of the insert key. I don't have that problem in
microsoft edge.

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io] *On Behalf Of *Christopher-Mark
Gilland
*Sent:* Tuesday, November 14, 2017 6:10 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link
to link

Aa, sounds like somehow your NVDA key got unmapped from the
insert key. Go into the NVDA menu, then preferences, general,
and make sure that the NVDA modifier for insert is checked. If
you wind up having to check it, then be sure to save your
configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

*From:* Rosemarie Chavarria
<mailto:knitqueen2007@...>

*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Sent:* Tuesday, November 14, 2017 5:27 PM

*Subject:* [nvda] can't use the letter K to get from link
to link

Hi, everyone,

Recently I had to have my computer repaired. Yesterday I
brought it home from the shop but found that now I can't
get to the links list with NVDA f-7 or the letter K.
Whoever repaired my computer must have changed some
settings on it. I have the proper boxes checked but don't
know why this isn't working. Here is what I was trying to
do. I wanted to go to the Gmail site to find out if I had
messages in my spam folder that aren't spam. When I hit K
to go from link to link, all I get is K and nothing else.
When I hit NVDA f-7 to go to the links list, I get a
message asking if I want to turn on caret browsing. What
could bee causing this?

Thanks for your help in advance.

Rosemarie

Hi Gene NZ,

 

NVDAdidn't say "unknown" or anything like that. I'm hoping that repairing internet explorer will solve the issue.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene New Zealand
Sent: Wednesday, November 15, 2017 12:44 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

hi

 

In the previous email did it do any of the following mentioned? in those areas? Not sure if the same bug.

 

Gene nz

 

 

On 11/16/2017 9:29 AM, Rosemarie Chavarria wrote:

Hi, Gene,

 

I tried both in firefox and chrome and the same thing happens. Not only that, but when I try to read a title bar, I get 0 T instead of the modifier key. I changed the insert key to the capslockkey. A sighted relative was here earlier today and he couldn't figure out what was wrong either.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Wednesday, November 15, 2017 7:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

After I sent my message yesterday, you said the problem doesn't occur in Edge.  Before you do anything else, test to see if this is a problem specifically and only in Internet Explorer.  You said it doesn't occur in Edge.  Try Firefox or Chrome and see if the problem is present.  If it isn't, then this is evidently a problem with Internet Explorer being corrupted in some way.  At that point, you can ask here about how to repair and/or reinstall Internet Explorer and see if either solution helps.   

If you can't solve the problem in either of those two ways, and if it only affects Internet Explorer, then, with Chrome and Firefox as options and Edge becoming increasingly accessible and Internet Explorer becoming increasingly old, the next question is whether it's worth solving the problem.  People may have other solutions to try but a reset, or whatever the correct term of Windows is may be something to try.  I don't know if you should do the reset that removes everything or the one that keeps your files and programs on the machine. 

 

Gene

----- Original Message -----

From: Rosemarie Chavarria

Sent: Tuesday, November 14, 2017 10:37 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] can't use the letter K to get from link to link

 

Hi, Gene,

 

I think he did a clean install of windows 10 so I lost all my files except for the music I have on my external hard drive.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Tuesday, November 14, 2017 8:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

What did you have repaired on the computer?  Did the tech do anything other than repair just what you asked?  Did he update anything or do any other work?

 

Also, and not necessarily related to the question, you might be able to reset, I'm not sure what the correct term is in Windows 10, Windows and tell the reset to leave all your programs.  But that would need discussion by others  because I don't know enough about that option to do more than suggest it as a possibility.

 

Gene

----- Original Message ------

From: Rosemarie Chavarria

Sent: Tuesday, November 14, 2017 9:32 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] can't use the letter K to get from link to link

 

That's the weirdest thing I've ever encountered. Wish I knew how to solve it.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 7:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Somehow, you're numlock then is getting turned on.

 

That's really weird!

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 9:39 PM

Subject: Re: [nvda] can't use the letter K to get from link to link

 

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

 

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

Hi, Gene,



I tried checking that box but that didn't work. I'll probably have to have

a
sighted relative look at it and see what's going on. I wonder if the tech
did delete something that NVDA needs.



Thank you for trying to help though.



Rosemarie







From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Tuesday, November 14, 2017 2:44 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link



In browse mode settings, tab a lot of times until you get to a check box
that says, Trap all non-command gestures from reaching the document.



If it isn't checked, check it. Of course, the tech may have done
something
else or corrupted or deleted something NVDA needs to perform these tasks
properly, but this may be the solution.



Gene

----- Original Message -----

From: Rosemarie Chavarria <mailto:knitqueen2007@...>

Sent: Tuesday, November 14, 2017 4:27 PM

To: nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

Subject: [nvda] can't use the letter K to get from link to link



Hi, everyone,



Recently I had to have my computer repaired. Yesterday I brought it home
from the shop but found that now I can't get to the links list with NVDA
f-7
or the letter K. Whoever repaired my computer must have changed some
settings on it. I have the proper boxes checked but don't know why this
isn't working. Here is what I was trying to do. I wanted to go to the
Gmail
site to find out if I had messages in my spam folder that aren't spam.
When
I hit K to go from link to link, all I get is K and nothing else. When I
hit
NVDA f-7 to go to the links list, I get a message asking if I want to turn
on caret browsing. What could bee causing this?



Thanks for your help in advance.



Rosemarie

Hello

Is the same for other navigation keys?

Is it the same for other websites or just gmail?

Have you tried another browser?

Just tried it and that didn't work either.

Try Windows+spacebar then.

Cheers

Chris

I tried that and it didn't work.

In W10 try alt+shift to cycle through available keyboard language formats.

Cheers

Chris

Really depends on operating system version, and, honestly, it was just a form of guess - if keyboard works fine in other contexts, then it's somewhat unlikely?

Stay well

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

How do I change that?

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacob Kruger
Sent: Tuesday, November 14, 2017 10:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Makes me think that maybe your input language has been set to some language other than US english, and, so, your keyboard is behaving oddly?

 

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 04:39, Rosemarie Chavarria wrote:

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

 

Try Windows+spacebar then.

Cheers

Chris

I tried that and it didn't work.

In W10 try alt+shift to cycle through available keyboard language formats.

Cheers

Chris

Really depends on operating system version, and, honestly, it was just a form of guess - if keyboard works fine in other contexts, then it's somewhat unlikely?

Stay well

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

How do I change that?

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacob Kruger
Sent: Tuesday, November 14, 2017 10:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Makes me think that maybe your input language has been set to some language other than US english, and, so, your keyboard is behaving oddly?

 

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 04:39, Rosemarie Chavarria wrote:

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

 

It still happens with the numlock off. I don't know what could be going on.

*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of
*Quentin Christensen
*Sent:* Tuesday, November 14, 2017 7:05 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link

If it's reading 0 t when you try to press NVDA+t then it sounds like
numlock is on rather than off. Try pressing num lock and see if it
still happens.


Regards

Quentin.

On Wed, Nov 15, 2017 at 1:39 PM, Rosemarie Chavarria
<knitqueen2007@... <mailto:knitqueen2007@...>> wrote:

The weird thing is that it happens in internet explorer. Not only
that but if I'm trying to read a title bar in IE, I get "0 T"
instead of the insert key. I don't have that problem in microsoft edge.

*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>] *On Behalf
Of *Christopher-Mark Gilland
*Sent:* Tuesday, November 14, 2017 6:10 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to
link

Aa, sounds like somehow your NVDA key got unmapped from the insert
key. Go into the NVDA menu, then preferences, general, and make sure
that the NVDA modifier for insert is checked. If you wind up having
to check it, then be sure to save your configuration afterwards with
NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

http://www.gshministry.org
(980) 500-9575 <tel:(980)%20500-9575>

----- Original Message -----

*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>

*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>

*Sent:*Tuesday, November 14, 2017 5:27 PM

*Subject:*[nvda] can't use the letter K to get from link to
link

Hi, everyone,

Recently I had to have my computer repaired. Yesterday I brought
it home from the shop but found that now I can't get to the
links list with NVDA f-7 or the letter K. Whoever repaired my
computer must have changed some settings on it. I have the
proper boxes checked but don't know why this isn't working. Here
is what I was trying to do. I wanted to go to the Gmail site to
find out if I had messages in my spam folder that aren't spam.
When I hit K to go from link to link, all I get is K and nothing
else. When I hit NVDA f-7 to go to the links list, I get a
message asking if I want to turn on caret browsing. What could
bee causing this?

Thanks for your help in advance.

Rosemarie



--

Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org <http://www.nvaccess.org/>

Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess

I tried that and it didn't work.

In W10 try alt+shift to cycle through available keyboard language formats.

Cheers

Chris

Really depends on operating system version, and, honestly, it was just a form of guess - if keyboard works fine in other contexts, then it's somewhat unlikely?

Stay well

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

How do I change that?

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacob Kruger
Sent: Tuesday, November 14, 2017 10:19 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Makes me think that maybe your input language has been set to some language other than US english, and, so, your keyboard is behaving oddly?

 

Jacob Kruger

Blind Biker

Skype: BlindZA

"Resistance is futile, but, acceptance is versatile..."

On 2017/11/15 04:39, Rosemarie Chavarria wrote:

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

 

It still happens with the numlock off. I don't know what could be going on.
*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Quentin Christensen
*Sent:* Tuesday, November 14, 2017 7:05 PM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] can't use the letter K to get from link to link
If it's reading 0 t when you try to press NVDA+t then it sounds like numlock is on rather than off.  Try pressing num lock and see if it still happens.
Regards
Quentin.
On Wed, Nov 15, 2017 at 1:39 PM, Rosemarie Chavarria <knitqueen2007@... <mailto:knitqueen2007@...>> wrote:
The weird thing is that it happens in internet explorer. Not only
that but if I'm trying to read a title bar in IE, I get "0 T"
instead of the insert key. I don't have that problem in microsoft edge.
*From:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
[mailto:nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>] *On Behalf
Of *Christopher-Mark Gilland
*Sent:* Tuesday, November 14, 2017 6:10 PM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't use the letter K to get from link to link
Aa, sounds like somehow your NVDA key got unmapped from the insert
key. Go into the NVDA menu, then preferences, general, and make sure
that the NVDA modifier for insert is checked. If you wind up having
to check it, then be sure to save your configuration afterwards with
NVDA+CTRL+C.
---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries
http://www.gshministry.org
(980) 500-9575 <tel:(980)%20500-9575>
----- Original Message -----
*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>
*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Sent:*Tuesday, November 14, 2017 5:27 PM
*Subject:*[nvda] can't use the letter K to get from link to link
Hi, everyone,
Recently I had to have my computer repaired. Yesterday I brought
it home from the shop but found that now I can't get to the
links list with NVDA f-7 or the letter K. Whoever repaired my
computer must have changed some settings on it. I have the
proper boxes checked but don't know why this isn't working. Here
is what I was trying to do. I wanted to go to the Gmail site to
find out if I had messages in my spam folder that aren't spam.
When I hit K to go from link to link, all I get is K and nothing
else. When I hit NVDA f-7 to go to the links list, I get a
message asking if I want to turn on caret browsing. What could
bee causing this?
Thanks for your help in advance.
Rosemarie
--
Quentin Christensen
Training and Support Manager
Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/
www.nvaccess.org <http://www.nvaccess.org/>
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess

hi

In the previous email did it do any of the following mentioned? in those areas? Not sure if the same bug.

Gene nz

Hi, Gene,

 

I tried both in firefox and chrome and the same thing happens. Not only that, but when I try to read a title bar, I get 0 T instead of the modifier key. I changed the insert key to the capslockkey. A sighted relative was here earlier today and he couldn't figure out what was wrong either.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Wednesday, November 15, 2017 7:52 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

After I sent my message yesterday, you said the problem doesn't occur in Edge.  Before you do anything else, test to see if this is a problem specifically and only in Internet Explorer.  You said it doesn't occur in Edge.  Try Firefox or Chrome and see if the problem is present.  If it isn't, then this is evidently a problem with Internet Explorer being corrupted in some way.  At that point, you can ask here about how to repair and/or reinstall Internet Explorer and see if either solution helps.   

If you can't solve the problem in either of those two ways, and if it only affects Internet Explorer, then, with Chrome and Firefox as options and Edge becoming increasingly accessible and Internet Explorer becoming increasingly old, the next question is whether it's worth solving the problem.  People may have other solutions to try but a reset, or whatever the correct term of Windows is may be something to try.  I don't know if you should do the reset that removes everything or the one that keeps your files and programs on the machine. 

 

Gene

----- Original Message -----

From: Rosemarie Chavarria

Sent: Tuesday, November 14, 2017 10:37 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] can't use the letter K to get from link to link

 

Hi, Gene,

 

I think he did a clean install of windows 10 so I lost all my files except for the music I have on my external hard drive.

 

Rosemarie

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Gene
Sent: Tuesday, November 14, 2017 8:08 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

What did you have repaired on the computer?  Did the tech do anything other than repair just what you asked?  Did he update anything or do any other work?

 

Also, and not necessarily related to the question, you might be able to reset, I'm not sure what the correct term is in Windows 10, Windows and tell the reset to leave all your programs.  But that would need discussion by others  because I don't know enough about that option to do more than suggest it as a possibility.

 

Gene

----- Original Message ------

From: Rosemarie Chavarria

Sent: Tuesday, November 14, 2017 9:32 PM

To: nvda@nvda.groups.io

Subject: Re: [nvda] can't use the letter K to get from link to link

 

That's the weirdest thing I've ever encountered. Wish I knew how to solve it.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 7:06 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Somehow, you're numlock then is getting turned on.

 

That's really weird!

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 9:39 PM

Subject: Re: [nvda] can't use the letter K to get from link to link

 

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie  

Hi, Gene,

I think he did a clean install of windows 10 so I lost all my files except for the music I have on my external hard drive.

Rosemarie

That's the weirdest thing I've ever encountered. Wish I knew how to solve it.

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 9:39 PM

Subject: Re: [nvda] can't use the letter K to get from link to link

 

The weird thing is that it happens in internet explorer. Not only that but if I'm trying to read a title bar in IE, I get "0 T" instead of the insert key. I don't have that problem in microsoft edge.

 

 

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Christopher-Mark Gilland
Sent: Tuesday, November 14, 2017 6:10 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't use the letter K to get from link to link

 

Aa, sounds like somehow your NVDA key got unmapped from the insert key. Go into the NVDA menu, then preferences, general, and make sure that the NVDA modifier for insert is checked. If you wind up having to check it, then be sure to save your configuration afterwards with NVDA+CTRL+C.

---
Christopher Gilland
Co-founder of Genuine Safe Haven Ministries

 

http://www.gshministry.org
(980) 500-9575

----- Original Message -----

From: Rosemarie Chavarria

To: nvda@nvda.groups.io

Sent: Tuesday, November 14, 2017 5:27 PM

Subject: [nvda] can't use the letter K to get from link to link

 

Hi, everyone,

 

Recently I had to have my computer repaired. Yesterday I brought it home from the shop but found that now I can't get to the links list with NVDA f-7 or the letter K. Whoever repaired my computer must have changed some settings on it. I have the proper boxes checked but don't know why this isn't working. Here is what I was trying to do. I wanted to go to the Gmail site to find out if I had messages in my spam folder that aren't spam. When I hit K to go from link to link, all I get is K and nothing else. When I hit NVDA f-7 to go to the links list, I get a message asking if I want to turn on caret browsing. What could bee causing this?

 

Thanks for your help in advance.

 

Rosemarie