NVDA Freeze
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Daniel Gartmann <dgartmann@...>
Hi,
Today, when using Outlook, NVDA 2019.3 beta 2, I get a freeze. What I did to be able to continue working was to log out and restart NVDA.
Don’t know if this is a known issue, but I am pasting from nvda-old.log: ui.message(msg) File "ui.pyc", line 78, in message File "braille.pyc", line 1868, in message File "braille.pyc", line 1882, in _resetMessageTimer File "wx\core.pyc", line 3284, in __init__ File "wx\core.pyc", line 3305, in Start wx._core.wxAssertionError: C++ assertion "wxThread::IsMain()" failed at ..\..\src\common\timerimpl.cpp(60) in wxTimerImpl::Start(): timer can only be started from the main thread WARNING - watchdog._watcher (13:18:10.079) - watchdog (1652): Core frozen in stack: File "nvda.pyw", line 215, in <module> File "core.pyc", line 545, in main File "wx\core.pyc", line 2134, in MainLoop File "gui\__init__.pyc", line 1030, in Notify File "core.pyc", line 514, in run File "IAccessibleHandler.pyc", line 912, in pumpAll File "IAccessibleHandler.pyc", line 635, in processGenericWinEvent File "IAccessibleHandler.pyc", line 531, in winEventToNVDAEvent File "_UIAHandler.pyc", line 556, in isUIAWindow File "_UIAHandler.pyc", line 534, in _isUIAWindowHelper Best regards
Daniel
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Quentin Christensen
Hi Daniel, What were you doing when NVDA froze? And if you do it again after restarting, does it still do the same thing? Can you share the steps so others can try, and / or email to me directly? Quentin. On Sun, Jan 19, 2020 at 11:30 PM Daniel Gartmann <dgartmann@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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Daniel Gartmann <dgartmann@...>
Hi Quentin,
Thanks for following up.
I was typing an e-mail In Outlook 365.
It also happens when I type in Word 365. I’ll try and get more logs when the issue happens again.
Daniel
Fra: nvda@nvda.groups.io <nvda@nvda.groups.io> På vegne af
Quentin Christensen
Hi Daniel,
What were you doing when NVDA froze? And if you do it again after restarting, does it still do the same thing? Can you share the steps so others can try, and / or email to me directly?
Quentin.
On Sun, Jan 19, 2020 at 11:30 PM Daniel Gartmann <dgartmann@...> wrote:
-- Quentin Christensen
Web: www.nvaccess.org Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess |
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