|
Hi folks,
It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience.
-- Quentin Christensen
Training and Support Manager
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|
|
Jaffar Sidek <jaffar.sidek10@...>
Hi Quentin. I didn't encounter such an issue. However, I do
have an alternative work around for this issue. Since this
problem arises from Windows security, then it should be dealt with
at the root., so here goes.
1. Open up windows security.
2. Arrow down to "Virus and Threat Protection" and pres space bar
on it.
3. tab to "Manage Settings" link and press the space bar on it.
4. tab over to "Add Or Remove Exclusions Link" and press space
bar on it. You will land on the "Add an exclusion" button. Press
space bar on it.
5. Now you will land on the list of Items you are allowed to
exclude, the "Files" item is top of the list. Press space bar on
it.
6. Now a browse dialog box will come up. Browse to where you
have your NVDA.exe saved, then tab to the "File Name" edit box and
press enter, or just press enter when you have found NVDA.exe.
Now, you might want to ensure that the NVDA Folder on your hard
drive is also excluded from Windows Securities's black list after
you installed it. Follow the same procedure, only this time
selecting "Folders" for the exclusion procedure. That item comes
after "Files" HTH. Cheers!
toggle quoted messageShow quoted text
On 7/2/2020 12:13 pm, Quentin
Christensen wrote:
Hi folks,
It was NVDARemote the other week, now it seems it's our
turn for Microsoft's random unfounded accusations. If you try
to install the release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan in eSpeak NG and
blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy of
the RC and that should run fine. You won't be able to use
eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak NG
(it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as
well. I have reported it to Microsoft but I would encourage
everyone else to as well. To be honest, even aside from it
being our program affected, this really annoys me. Defender
has NOT found a trojan in eSpeak, its heuristic (machine
learning) has guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that, don't say
absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have
NVDARemote cleared, so I expect it will probably be within
about the same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and Support Manager
|
|
|
Hi, Quentin, I'm not having this problem on my system. I'm using espeak but I wonder if I should use something else just to be on the safe side. Rosemarie
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a trojan Hi folks, It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail. As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG. NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG). I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found. It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience. -- Quentin Christensen
Training and Support Manager
|
|
|
Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie
Chavarria wrote:
Hi, Quentin,
I'm not having this problem on my
system. I'm using espeak but I wonder if I should use
something else just to be on the safe side.
Rosemarie
From:
nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On
Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a
trojan
Hi folks,
It was NVDARemote the other week, now
it seems it's our turn for Microsoft's random unfounded
accusations. If you try to install the release candidate
of NVDA 2019.3, Windows Defender will alert you it has
found a trojan in eSpeak NG and blocked it. The install
of NVDA will fail.
As a workaround for now, you can create
a portable copy of the RC and that should run fine. You
won't be able to use eSpeak NG.
NVDA 2019.2.1 installs and runs fine,
even using eSpeak NG (it uses a different build of eSpeak
NG).
I am not sure whether this affects
Windows 7 users as well. I have reported it to Microsoft
but I would encourage everyone else to as well. To be
honest, even aside from it being our program affected,
this really annoys me. Defender has NOT found a trojan in
eSpeak, its heuristic (machine learning) has guessed that
it looks a bit suspicious and flagged it - Ok that
happens, but say that, don't say absolutely that a known
malicious software has been found.
It took a day or so to fix Defender's
virus list and have NVDARemote cleared, so I expect it
will probably be within about the same timeline this time
around. Apologies for the inconvenience.
--
Quentin
Christensen
Training and Support
Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
|
|
|
I believe this only affects Windows 10 at this stage? Perhaps Rosemarie and Ron are using Windows 7? Or their Defender hasn't updated to the latest definitions maybe?
On Fri, Feb 7, 2020 at 4:30 PM Ron Canazzi < aa2vm@...> wrote:
Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie
Chavarria wrote:
Hi, Quentin,
I'm not having this problem on my
system. I'm using espeak but I wonder if I should use
something else just to be on the safe side.
Rosemarie
From:
nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On
Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a
trojan
Hi folks,
It was NVDARemote the other week, now
it seems it's our turn for Microsoft's random unfounded
accusations. If you try to install the release candidate
of NVDA 2019.3, Windows Defender will alert you it has
found a trojan in eSpeak NG and blocked it. The install
of NVDA will fail.
As a workaround for now, you can create
a portable copy of the RC and that should run fine. You
won't be able to use eSpeak NG.
NVDA 2019.2.1 installs and runs fine,
even using eSpeak NG (it uses a different build of eSpeak
NG).
I am not sure whether this affects
Windows 7 users as well. I have reported it to Microsoft
but I would encourage everyone else to as well. To be
honest, even aside from it being our program affected,
this really annoys me. Defender has NOT found a trojan in
eSpeak, its heuristic (machine learning) has guessed that
it looks a bit suspicious and flagged it - Ok that
happens, but say that, don't say absolutely that a known
malicious software has been found.
It took a day or so to fix Defender's
virus list and have NVDARemote cleared, so I expect it
will probably be within about the same timeline this time
around. Apologies for the inconvenience.
--
Quentin
Christensen
Training and Support
Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
-- Quentin Christensen
Training and Support Manager
|
|
|
Hi, Quentin, I'm on a windows 10 computer and I'm not having this issue. Rosemarie
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking NVDA a trojan I believe this only affects Windows 10 at this stage? Perhaps Rosemarie and Ron are using Windows 7? Or their Defender hasn't updated to the latest definitions maybe? On Fri, Feb 7, 2020 at 4:30 PM Ron Canazzi <aa2vm@...> wrote: Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie Chavarria wrote: Hi, Quentin, I'm not having this problem on my system. I'm using espeak but I wonder if I should use something else just to be on the safe side. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a trojan Hi folks, It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail. As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG. NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG). I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found. It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience. -- Quentin Christensen
Training and Support Manager
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
-- Quentin Christensen
Training and Support Manager
|
|
|
I got an automated email back from Microsoft saying they'd concluded the file was not malware. Hopefully that resolution filters through fairly quickly.
My system is still flagging the file as malicious even though I've tried updating the virus definitions.
Hi, Quentin, I'm on a windows 10 computer and I'm not having this issue. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking NVDA a trojan I believe this only affects Windows 10 at this stage? Perhaps Rosemarie and Ron are using Windows 7? Or their Defender hasn't updated to the latest definitions maybe? On Fri, Feb 7, 2020 at 4:30 PM Ron Canazzi <aa2vm@...> wrote: Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie Chavarria wrote: Hi, Quentin, I'm not having this problem on my system. I'm using espeak but I wonder if I should use something else just to be on the safe side. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a trojan Hi folks, It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail. As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG. NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG). I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found. It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience. -- Quentin Christensen
Training and Support Manager
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
-- Quentin Christensen
Training and Support Manager
-- Quentin Christensen
Training and Support Manager
|
|
|
I’m on Windows 10 computer and the same I update every day for all the updates and I’m running the latest version of release candidate It went on fine thank you On 7 Feb 2020, at 2:04 pm, Rosemarie Chavarria <knitqueen2007@...> wrote:
Hi, Quentin, I'm on a windows 10 computer and I'm not having this issue. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking NVDA a trojan I believe this only affects Windows 10 at this stage? Perhaps Rosemarie and Ron are using Windows 7? Or their Defender hasn't updated to the latest definitions maybe? On Fri, Feb 7, 2020 at 4:30 PM Ron Canazzi <aa2vm@...> wrote: Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie Chavarria wrote: Hi, Quentin, I'm not having this problem on my system. I'm using espeak but I wonder if I should use something else just to be on the safe side. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a trojan Hi folks, It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail. As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG. NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG). I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found. It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience. -- Quentin Christensen
Training and Support Manager
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
-- Quentin Christensen
Training and Support Manager
|
|
|
Also get the person to check the database update for defender if you check your computer more than once a day you can get up to 3 versions of that database Each day On 7 Feb 2020, at 2:04 pm, Rosemarie Chavarria <knitqueen2007@...> wrote:
Hi, Quentin, I'm on a windows 10 computer and I'm not having this issue. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking NVDA a trojan I believe this only affects Windows 10 at this stage? Perhaps Rosemarie and Ron are using Windows 7? Or their Defender hasn't updated to the latest definitions maybe? On Fri, Feb 7, 2020 at 4:30 PM Ron Canazzi <aa2vm@...> wrote: Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie Chavarria wrote: Hi, Quentin, I'm not having this problem on my system. I'm using espeak but I wonder if I should use something else just to be on the safe side. Rosemarie From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA a trojan Hi folks, It was NVDARemote the other week, now it seems it's our turn for Microsoft's random unfounded accusations. If you try to install the release candidate of NVDA 2019.3, Windows Defender will alert you it has found a trojan in eSpeak NG and blocked it. The install of NVDA will fail. As a workaround for now, you can create a portable copy of the RC and that should run fine. You won't be able to use eSpeak NG. NVDA 2019.2.1 installs and runs fine, even using eSpeak NG (it uses a different build of eSpeak NG). I am not sure whether this affects Windows 7 users as well. I have reported it to Microsoft but I would encourage everyone else to as well. To be honest, even aside from it being our program affected, this really annoys me. Defender has NOT found a trojan in eSpeak, its heuristic (machine learning) has guessed that it looks a bit suspicious and flagged it - Ok that happens, but say that, don't say absolutely that a known malicious software has been found. It took a day or so to fix Defender's virus list and have NVDARemote cleared, so I expect it will probably be within about the same timeline this time around. Apologies for the inconvenience. -- Quentin Christensen
Training and Support Manager
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
-- Quentin Christensen
Training and Support Manager
|
|
|
eSpeak NG was indeed blocked on my computer, while I had already
installed NVDA. I suddenly had no more speech and had to switch to
the sapi 5 version of eSpeak. after I allowed eSpeak NG in
defender, everything worked again.
Kind regards,
Artin Dekker
Op 7-2-2020 om 05:13 schreef Quentin
Christensen:
toggle quoted messageShow quoted text
Hi folks,
It was NVDARemote the other week, now it seems it's our
turn for Microsoft's random unfounded accusations. If you try
to install the release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan in eSpeak NG and
blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy of
the RC and that should run fine. You won't be able to use
eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak NG
(it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as
well. I have reported it to Microsoft but I would encourage
everyone else to as well. To be honest, even aside from it
being our program affected, this really annoys me. Defender
has NOT found a trojan in eSpeak, its heuristic (machine
learning) has guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that, don't say
absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have
NVDARemote cleared, so I expect it will probably be within
about the same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and Support Manager
|
|
|
Hmph.
Really, is this another thing we report to microsoft, or do I
just exclude all the nvda program directories and settings
directories like I do with all the blindness software which
aparently are trogens because microsoft says so <sigh>
Seriously, we need to address this either by excluding things or
something.
Else I can see a day where I will just have to run without
antivirus software on all my computers that use nvda and thats
just dumb.
But I guess its being safe and secure or accessible.
Maybe I will temperarilly set nvda to sapi when I install and
upgrade it.
Espeak ng version I am using now is not a virus so it must do
with the version we are using in the full version.
For the time being I suggest we include the old espeak ng that is
running in 19.2.1 and leave it like that and tell microsoft to fix
their stuff.
Bgt I can understand, but come on now, screen reader software?
And people wander why I don't invest in good security software.
I'm going to keep a copy of 19.2.1 about when I set things up
till I can exclude all the folders I need so I don't have this
problem.
Seriously, can someone please try to fix this before the release?
Seriously without the sarchasm in here, this needs to get fixed
as soon as possible else we may as well not bother releasing till
it is.
I allready can't really run malwarebytes because my computer is
so full of false trogens I may as well not bother with any
security.
Its a good thing I don't need to.
We almost need a list of software that shouldn't be scanned.
Thats actually bad but I see no real way to solve any of these
things.
toggle quoted messageShow quoted text
On 7/02/2020 8:33 pm, Artin Dekker
wrote:
eSpeak NG was indeed blocked on my computer, while I had
already installed NVDA. I suddenly had no more speech and had to
switch to the sapi 5 version of eSpeak. after I allowed eSpeak
NG in defender, everything worked again.
Kind regards,
Artin Dekker
Op 7-2-2020 om 05:13 schreef Quentin
Christensen:
Hi folks,
It was NVDARemote the other week, now it seems it's our
turn for Microsoft's random unfounded accusations. If you
try to install the release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan in eSpeak NG
and blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy
of the RC and that should run fine. You won't be able to
use eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak
NG (it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as
well. I have reported it to Microsoft but I would encourage
everyone else to as well. To be honest, even aside from it
being our program affected, this really annoys me. Defender
has NOT found a trojan in eSpeak, its heuristic (machine
learning) has guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that, don't say
absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have
NVDARemote cleared, so I expect it will probably be within
about the same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and Support
Manager
|
|
|
I am not having this issue either and I have the latest update to
the database but I am running 19.2.1.
toggle quoted messageShow quoted text
On 7/02/2020 7:39 pm, Ian Blackburn
wrote:
Also get the person to check the database update for defender if
you check your computer more than once a day you can get up to 3
versions of that database Each day
Hi,
Quentin,
I'm
on a windows 10 computer and I'm not having this issue.
Rosemarie
From:
nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On
Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking NVDA a
trojan
I believe this only affects Windows 10
at this stage? Perhaps Rosemarie and Ron are using
Windows 7? Or their Defender hasn't updated to the latest
definitions maybe?
On Fri, Feb 7, 2020 at 4:30 PM Ron
Canazzi <aa2vm@...>
wrote:
Hi
Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie
Chavarria wrote:
Hi,
Quentin,
I'm
not having this problem on my system. I'm using
espeak but I wonder if I should use something else
just to be on the safe side.
Rosemarie
From:
nvda@nvda.groups.io
[mailto:nvda@nvda.groups.io]
On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking
NVDA a trojan
Hi
folks,
It
was NVDARemote the other week, now it seems
it's our turn for Microsoft's random unfounded
accusations. If you try to install the
release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan
in eSpeak NG and blocked it. The install of
NVDA will fail.
As
a workaround for now, you can create a
portable copy of the RC and that should run
fine. You won't be able to use eSpeak NG.
NVDA
2019.2.1 installs and runs fine, even using
eSpeak NG (it uses a different build of eSpeak
NG).
I
am not sure whether this affects Windows 7
users as well. I have reported it to
Microsoft but I would encourage everyone else
to as well. To be honest, even aside from it
being our program affected, this really annoys
me. Defender has NOT found a trojan in
eSpeak, its heuristic (machine learning) has
guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that,
don't say absolutely that a known malicious
software has been found.
It
took a day or so to fix Defender's virus list
and have NVDARemote cleared, so I expect it
will probably be within about the same
timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and
Support Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
--
Quentin
Christensen
Training and Support Manager
|
|
|
Is there any way we can present all the stuff which is being
detect as a virus or something to the industry or someone and tell
them its not?
Bgt programs are well known, a few older programs, and the like.
However this starts getting serious when a lot of our stuff is
misreported.
It seems that all accessible software is some sort of virus I
know some are not as sinicle as me, but on the systems I admin
with only the screen reader on them, no virus issues here I have
so much false malware I can't even run a scan.
Its nice that something is automatically detecting the latest
threat, but so many false possitives.
I know if it happens to some big companies they threaten to sue
and the problem suddenly stops.
But I see no way to directly contact all these companies and say
enough is enough.
The only way to fix this is work round it.
That means more places malware could potentially go.
Not a good solution.
What is really needed, is to have someone look at all these
misdetections and see why its happening.
Its not just microsoft and malwarebytes its just about every
engine from avg to antivir, to avast, to norton, to just about
everything else.
So everyone must be using some sort of database from some source.
As a user I can exclude things which bypasses the problem but I
don't feel good about doing that.
Neither do I feel good about having to reload something because
of a issue that is not mine either.
But I'm just a user that barely understands some of the software
just that it works.
This issue has plagued me and a few others I know for years.
This rant and ramble comes up every year.
Somewhere someone will mention it, either here, a forum, an email
to me or a blog post and I say the same things.
Nothing gets done or can be done maybe?
Every time I ask questions but get no answers.
As A user I would vary much like to do something about it.
But what can I do.
Well report the file but if they are bigger than allowed report,
and to send it to the cloud it just gets canned, hmm.
The only solution I can see is get someone to remote in and show
them all the files I have excluded and why, but um, I don't know
how to go about it.
Support desk is full of scripted drones.
I wouldn't trust them with my computer not after last year
anyway.
toggle quoted messageShow quoted text
On 7/02/2020 7:36 pm, Quentin
Christensen wrote:
I got an automated email back from Microsoft saying
they'd concluded the file was not malware. Hopefully that
resolution filters through fairly quickly.
My system is still flagging the file as malicious even
though I've tried updating the virus definitions.
Hi,
Quentin,
I'm
on a windows 10 computer and I'm not having this
issue.
Rosemarie
From:
nvda@nvda.groups.io
[mailto:nvda@nvda.groups.io]
On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 10:00 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Windows defender marking
NVDA a trojan
I believe this only affects Windows
10 at this stage? Perhaps Rosemarie and Ron are using
Windows 7? Or their Defender hasn't updated to the
latest definitions maybe?
On Fri, Feb 7, 2020 at 4:30 PM
Ron Canazzi <aa2vm@...>
wrote:
Hi
Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM,
Rosemarie Chavarria wrote:
Hi, Quentin,
I'm not having this problem
on my system. I'm using espeak but I wonder if
I should use something else just to be on the
safe side.
Rosemarie
From: nvda@nvda.groups.io
[mailto:nvda@nvda.groups.io]
On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14
PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender
marking NVDA a trojan
Hi folks,
It was NVDARemote the
other week, now it seems it's our turn for
Microsoft's random unfounded accusations.
If you try to install the release
candidate of NVDA 2019.3, Windows Defender
will alert you it has found a trojan in
eSpeak NG and blocked it. The install of
NVDA will fail.
As a workaround for
now, you can create a portable copy of the
RC and that should run fine. You won't be
able to use eSpeak NG.
NVDA 2019.2.1 installs
and runs fine, even using eSpeak NG (it
uses a different build of eSpeak NG).
I am not sure whether
this affects Windows 7 users as well. I
have reported it to Microsoft but I would
encourage everyone else to as well. To be
honest, even aside from it being our
program affected, this really annoys me.
Defender has NOT found a trojan in eSpeak,
its heuristic (machine learning) has
guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say
that, don't say absolutely that a known
malicious software has been found.
It took a day or so to
fix Defender's virus list and have
NVDARemote cleared, so I expect it will
probably be within about the same timeline
this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and
Support
Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
--
Quentin
Christensen
Training and Support
Manager
--
Quentin
Christensen
Training and Support Manager
|
|
|
Well ms has stopped updating win7 deffs now officially so it
won't effect it.
As usual microsoft targets blindness software, I have exclusions
for games, recorders and it seems now I will have to do the same
to my screen readers and maybe sapi voices?
At this rate I may as well exclude my entire c drive!
How can we the user be secure if we get so many false alarms.
toggle quoted messageShow quoted text
On 7/02/2020 5:13 pm, Quentin
Christensen wrote:
Hi folks,
It was NVDARemote the other week, now it seems it's our
turn for Microsoft's random unfounded accusations. If you try
to install the release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan in eSpeak NG and
blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy of
the RC and that should run fine. You won't be able to use
eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak NG
(it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as
well. I have reported it to Microsoft but I would encourage
everyone else to as well. To be honest, even aside from it
being our program affected, this really annoys me. Defender
has NOT found a trojan in eSpeak, its heuristic (machine
learning) has guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that, don't say
absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have
NVDARemote cleared, so I expect it will probably be within
about the same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and Support Manager
|
|
|
In fairness I don't think they targeted anything, I think it was just an over-zealous algorithm flagging something that didn't fit its model of how the world should be. That's as it is, what I can't forgive, is Microsoft asserting that flat out that it was a known malicious trojan, when it was no such thing.
If it wants to flag them as "suspicious because XYZ" (and give reasoning) that's one thing, but don't categorically assert it's a virus when you don't know that.
I just reinstalled RC3 and Defender seems to be behaving again now.
Regards
Quentin.
Well ms has stopped updating win7 deffs now officially so it
won't effect it.
As usual microsoft targets blindness software, I have exclusions
for games, recorders and it seems now I will have to do the same
to my screen readers and maybe sapi voices?
At this rate I may as well exclude my entire c drive!
How can we the user be secure if we get so many false alarms.
On 7/02/2020 5:13 pm, Quentin
Christensen wrote:
Hi folks,
It was NVDARemote the other week, now it seems it's our
turn for Microsoft's random unfounded accusations. If you try
to install the release candidate of NVDA 2019.3, Windows
Defender will alert you it has found a trojan in eSpeak NG and
blocked it. The install of NVDA will fail.
As a workaround for now, you can create a portable copy of
the RC and that should run fine. You won't be able to use
eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using eSpeak NG
(it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users as
well. I have reported it to Microsoft but I would encourage
everyone else to as well. To be honest, even aside from it
being our program affected, this really annoys me. Defender
has NOT found a trojan in eSpeak, its heuristic (machine
learning) has guessed that it looks a bit suspicious and
flagged it - Ok that happens, but say that, don't say
absolutely that a known malicious software has been found.
It took a day or so to fix Defender's virus list and have
NVDARemote cleared, so I expect it will probably be within
about the same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and Support Manager
-- Quentin Christensen
Training and Support Manager
|
|
|
Hmmm its interesting, I read a lot of articles after I posted
this.
A lot were outdated, but it seems that the culprets seem to be
this huristic stuff, detecting stuff which are not there.
So if you detect bad stuff you occasionally get ghosts.
Sadly a lot of antimalware things get this, some stuff is better
than others.
However most of the time no one really makes much noise.
Maybe they can't.
From time to time a big company will challenge another at which
point the other usually backs down and the matter is forgotten
till next time.
As users I do feel that we are quite powerless though to stop it
and I have heard horror stories.
Excluding a lot of drives and files is really not good, but
neither is accepting everything at face value.
Its also why I do not install or run better security software.
The most important thing apart from access is if I can access its
exclusion dialog and this really shouldn't be the case.
toggle quoted messageShow quoted text
On 7/02/2020 11:04 pm, Quentin
Christensen wrote:
In fairness I don't think they targeted anything, I
think it was just an over-zealous algorithm flagging something
that didn't fit its model of how the world should be. That's as
it is, what I can't forgive, is Microsoft asserting that flat
out that it was a known malicious trojan, when it was no such
thing.
If it wants to flag them as "suspicious because XYZ" (and
give reasoning) that's one thing, but don't categorically
assert it's a virus when you don't know that.
I just reinstalled RC3 and Defender seems to be behaving
again now.
Regards
Quentin.
Well ms has stopped updating win7 deffs now officially so
it won't effect it.
As usual microsoft targets blindness software, I have
exclusions for games, recorders and it seems now I will
have to do the same to my screen readers and maybe sapi
voices?
At this rate I may as well exclude my entire c drive!
How can we the user be secure if we get so many false
alarms.
On 7/02/2020 5:13 pm, Quentin Christensen wrote:
Hi folks,
It was NVDARemote the other week, now it seems it's
our turn for Microsoft's random unfounded
accusations. If you try to install the release
candidate of NVDA 2019.3, Windows Defender will alert
you it has found a trojan in eSpeak NG and blocked
it. The install of NVDA will fail.
As a workaround for now, you can create a portable
copy of the RC and that should run fine. You won't be
able to use eSpeak NG.
NVDA 2019.2.1 installs and runs fine, even using
eSpeak NG (it uses a different build of eSpeak NG).
I am not sure whether this affects Windows 7 users
as well. I have reported it to Microsoft but I would
encourage everyone else to as well. To be honest,
even aside from it being our program affected, this
really annoys me. Defender has NOT found a trojan in
eSpeak, its heuristic (machine learning) has guessed
that it looks a bit suspicious and flagged it - Ok
that happens, but say that, don't say absolutely that
a known malicious software has been found.
It took a day or so to fix Defender's virus list
and have NVDARemote cleared, so I expect it will
probably be within about the same timeline this time
around. Apologies for the inconvenience.
--
Quentin
Christensen
Training and Support
Manager
--
Quentin
Christensen
Training and Support Manager
|
|
|
Hello,
Thank you for this information, i will downgrade to nvda2019.2.1. Hopefully it will not affect the french voice of espeak.
Provenance : Courrier pour Windows 10
|
|
|
On Fri, Feb 7, 2020 at 05:04 AM, Quentin Christensen wrote:
If it wants to flag them as "suspicious because XYZ" (and give reasoning) that's one thing, but don't categorically assert it's a virus when you don't know that.
If they were to do that, many would ignore the warning (if they could). This happens. It will always happen. Organizations such as NVAccess report (as do users) and it gets resolved. The system isn't perfect, but I'd prefer the occasional false positive to a single false negative. Someone such as yourself, Quentin, certainly knows that error messages of any sort are not typically very refined in what they present. Ideally, they'd be a lot more descriptive and accurate, but I'm not holding my breath. --
Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363
Power is being told you're not loved and not being destroyed by it.
~ Madonna
|
|
|
I retweeted NV Access's tweet about this because I couldn't find a good email to, well, email. I'm pretty sure this will get fixed before release, though. Still, I hope all report this error to Microsoft in some way anyway.
|
|
|
Hi Quenton,
I am using Windows 10 on all my systems. Windows Defender is my
default anti virus. I do have Malware bytes on two systems as
well. I am not seeing this issue at all.
On 2/7/2020 1:00 AM, Quentin
Christensen wrote:
I believe this only affects Windows 10 at this
stage? Perhaps Rosemarie and Ron are using Windows 7? Or their
Defender hasn't updated to the latest definitions maybe?
On Fri, Feb 7, 2020 at 4:30 PM
Ron Canazzi < aa2vm@...> wrote:
Hi Group,
I also do not have this issue with RC3.
On 2/7/2020 12:28 AM, Rosemarie Chavarria wrote:
Hi, Quentin,
I'm not having this problem
on my system. I'm using espeak but I wonder if I
should use something else just to be on the safe
side.
Rosemarie
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io]
On Behalf Of Quentin Christensen
Sent: Thursday, February 6, 2020 8:14 PM
To: nvda@nvda.groups.io
Subject: [nvda] Windows defender marking NVDA
a trojan
Hi folks,
It was NVDARemote the other
week, now it seems it's our turn for Microsoft's
random unfounded accusations. If you try to
install the release candidate of NVDA 2019.3,
Windows Defender will alert you it has found a
trojan in eSpeak NG and blocked it. The install
of NVDA will fail.
As a workaround for now, you
can create a portable copy of the RC and that
should run fine. You won't be able to use eSpeak
NG.
NVDA 2019.2.1 installs and runs
fine, even using eSpeak NG (it uses a different
build of eSpeak NG).
I am not sure whether this
affects Windows 7 users as well. I have reported
it to Microsoft but I would encourage everyone
else to as well. To be honest, even aside from it
being our program affected, this really annoys
me. Defender has NOT found a trojan in eSpeak,
its heuristic (machine learning) has guessed that
it looks a bit suspicious and flagged it - Ok that
happens, but say that, don't say absolutely that a
known malicious software has been found.
It took a day or so to fix
Defender's virus list and have NVDARemote cleared,
so I expect it will probably be within about the
same timeline this time around. Apologies for the
inconvenience.
--
Quentin
Christensen
Training and
Support Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
--
Quentin
Christensen
Training and Support Manager
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
|
|
|
