Hi list members, I'm unable to update to the latest version of nvda. I'm not sure why this is happening but I have not been able to update to the latest version of nvda. I tried to check for updates but nothing happened. Is there something else that I need to do to make sure that I have the latest version of nvda. I also checked to make sure that I have the latest version of windows 10 and that is working with out any problems I can be reached at dingram269@earthlink.net. Thank you for any help that you can give me during this time..
|
|
Hi, Unless I didn't read it properly, did you tell us which NVDA version you've got? If you have any add-ons, you may run into problems as older add-ons will not work properly on NVDA 2019.3.1. Cheers, Joseph
toggle quoted messageShow quoted text
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Ingram Sent: Sunday, April 12, 2020 3:41 PM To: nvda@nvda.groups.io Subject: [nvda] I'm not able to update to the latest version of nvda!
Hi list members, I'm unable to update to the latest version of nvda. I'm not sure why this is happening but I have not been able to update to the latest version of nvda. I tried to check for updates but nothing happened. Is there something else that I need to do to make sure that I have the latest version of nvda. I also checked to make sure that I have the latest version of windows 10 and that is working with out any problems I can be reached at dingram269@earthlink.net. Thank you for any help that you can give me during this time..
|
|
Hi list members, I have nvda version 2019.3 I don't have the latest version of nvda which came out recently. When I tried to update it said that it was up-to-date. But that couldn't be right since the most recent version was just released not to long ago of this year. Can anyone tell me what I need to do next. Thank you.
|
|
molly the blind tech lover
Hi . . . There's a beta out now . . . 2020.
toggle quoted messageShow quoted text
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Ingram Sent: Sunday, April 12, 2020 6:55 PM To: nvda@nvda.groups.io Subject: [nvda] i don't have nvda version 2019.31!
Hi list members, I have nvda version 2019.3 I don't have the latest version of nvda which came out recently. When I tried to update it said that it was up-to-date. But that couldn't be right since the most recent version was just released not to long ago of this year. Can anyone tell me what I need to do next. Thank you.
|
|
Hi, I advise not advertising beta software unless you add the following disclaimer (or a variant of it): beta is prerelease software, therefore you should use it to test features early or provide feedback to developers. Cheers, Joseph
toggle quoted messageShow quoted text
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of molly the blind tech lover Sent: Sunday, April 12, 2020 4:10 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda!
Hi . . . There's a beta out now . . . 2020.
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Ingram Sent: Sunday, April 12, 2020 6:55 PM To: nvda@nvda.groups.io Subject: [nvda] i don't have nvda version 2019.31!
Hi list members, I have nvda version 2019.3 I don't have the latest version of nvda which came out recently. When I tried to update it said that it was up-to-date. But that couldn't be right since the most recent version was just released not to long ago of this year. Can anyone tell me what I need to do next. Thank you.
|
|
molly the blind tech lover
Good to know. My apologies.
toggle quoted messageShow quoted text
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee Sent: Sunday, April 12, 2020 7:12 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda!
Hi, I advise not advertising beta software unless you add the following disclaimer (or a variant of it): beta is prerelease software, therefore you should use it to test features early or provide feedback to developers. Cheers, Joseph
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of molly the blind tech lover Sent: Sunday, April 12, 2020 4:10 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda!
Hi . . . There's a beta out now . . . 2020.
-----Original Message----- From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of David Ingram Sent: Sunday, April 12, 2020 6:55 PM To: nvda@nvda.groups.io Subject: [nvda] i don't have nvda version 2019.31!
Hi list members, I have nvda version 2019.3 I don't have the latest version of nvda which came out recently. When I tried to update it said that it was up-to-date. But that couldn't be right since the most recent version was just released not to long ago of this year. Can anyone tell me what I need to do next. Thank you.
|
|
On Sun, Apr 12, 2020 at 07:11 PM, Joseph Lee wrote:
I advise not advertising beta software
Not to mention that the beta won't be picked up by the check for updates feature (NVDA+N,H,C) in a production release. I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1 unless it was already offered in the last 24 hours and declined. I seem to recall that if you decline it sets some sort of flag that won't offer the update again until the following day. If the same flag is also checked by Check for Updates and happens to be set, that might do it. Joseph, I imagine you might be able to confirm or refute my speculation and if so, please do so. --
Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363
Power is being told you're not loved and not being destroyed by it.
~ Madonna
|
|
Hi, If you tell NVDA to remind you later, it will remind you of an update later. Technical: the following goes into how NVDA update actually takes place (a bit geeky): The NVDA updater component will check for, download, and apply NVDA updates. This is divided into the following parts: - Update checker: this component will access NVDA update server and will fetch update information based on certain details about your machine such as Windows version, processor architecture, NVDA version you’ve got and what not.
- The NVDA update check interface that presents the actual update check dialog.
- Update downloader: this component consists of a file transfer agent and the user interface to report download progress.
- NVDA installer: updates NVDA given specific flags.
- Update check timer: a timer that will activate the components above every 24 hours if NVDA is told to check for updates automatically.
- Update check database: a Python-specific data file (a pickle file) that records the last update check timestamp, the update version presented, pending update installer file (if this is such a case) and other settings.
When you or NVDA check for updates: - NVDA will access its own update server hosted on nvaccess.org.
- NVDA will pass on information about your NVDA installation such as whether it is an installed copy, Windows version, processor architecture, NVDA version, and if you enabled them, information about current speech synthesizer and braille display in use and other various information used for collecting statistics.
- NV Access server will then present either a dictionary-like data detailing any updates it finds, the download URL for the update so the update download agent can fetch it, the hash of the update file and other information. Alternatively, NV Access will say nothing (returns empty data), which means there is no update.
- NVDA will then present the appropriate message (update is ready or no update).
- If you do choose to download the update, after presenting the donation screen, the update download agent will download the update file, periodically letting NVDA know the transfer progress.
- If you do decide to be reminded, NVDA will not remind you for a while.
- After downloading (i.e. transferring) the update file, NVDA will ask if you would like to install now or do it later.
- If you do choose to install then, the just downloaded NVDA installer will run with special flags, telling it to update NVDA.
- If you choose to install the update later, it’ll save the downloaded installer to a special folder named “updates” inside user configuration folder and will add an option to exit NVDA dialog, which will let you install NVDA whenever you are ready.
Cheers, Joseph
toggle quoted messageShow quoted text
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel Sent: Sunday, April 12, 2020 4:23 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda! On Sun, Apr 12, 2020 at 07:11 PM, Joseph Lee wrote: I advise not advertising beta software
Not to mention that the beta won't be picked up by the check for updates feature (NVDA+N,H,C) in a production release.
I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1 unless it was already offered in the last 24 hours and declined. I seem to recall that if you decline it sets some sort of flag that won't offer the update again until the following day. If the same flag is also checked by Check for Updates and happens to be set, that might do it.
Joseph, I imagine you might be able to confirm or refute my speculation and if so, please do so. -- Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363 Power is being told you're not loved and not being destroyed by it. ~ Madonna
|
|
Hi Joseph,
I am wondering. I almost never get the full installer from the
website now that you have the automatic updater which prompts you
with every new release. As per your description, I was able to find
the updates folder under program files (x86)\NVDA \systemConfig
folder structure. If when I am prompted to update NVDA, I should
choose the later option and then go and copy the file from the
updates folder and leave the original in that folder, would that
interfere with the automatic updates when a few minutes later, I
chose to install the update? If not, that's a nice way to get the
original installer in the event that you have a system crash where a
reformat is necessary.
On 4/12/2020 8:01 PM, Joseph Lee wrote:
Hi,
If you tell NVDA to remind you later, it
will remind you of an update later.
Technical: the following goes into how NVDA
update actually takes place (a bit geeky):
The NVDA updater component will check for,
download, and apply NVDA updates. This is divided into the
following parts:
- Update checker: this component
will access NVDA update server and will fetch update
information based on certain details about your machine such
as Windows version, processor architecture, NVDA version
you’ve got and what not.
- The NVDA update check interface
that presents the actual update check dialog.
- Update downloader: this component
consists of a file transfer agent and the user interface to
report download progress.
- NVDA installer: updates NVDA
given specific flags.
- Update check timer: a timer that
will activate the components above every 24 hours if NVDA is
told to check for updates automatically.
- Update check database: a
Python-specific data file (a pickle file) that records the
last update check timestamp, the update version presented,
pending update installer file (if this is such a case) and
other settings.
When you or NVDA check for updates:
- NVDA will access its own update
server hosted on nvaccess.org.
- NVDA will pass on information
about your NVDA installation such as whether it is an
installed copy, Windows version, processor architecture,
NVDA version, and if you enabled them, information about
current speech synthesizer and braille display in use and
other various information used for collecting statistics.
- NV Access server will then
present either a dictionary-like data detailing any updates
it finds, the download URL for the update so the update
download agent can fetch it, the hash of the update file and
other information. Alternatively, NV Access will say nothing
(returns empty data), which means there is no update.
- NVDA will then present the
appropriate message (update is ready or no update).
- If you do choose to download the
update, after presenting the donation screen, the update
download agent will download the update file, periodically
letting NVDA know the transfer progress.
- If you do decide to be reminded,
NVDA will not remind you for a while.
- After downloading (i.e.
transferring) the update file, NVDA will ask if you would
like to install now or do it later.
- If you do choose to install then,
the just downloaded NVDA installer will run with special
flags, telling it to update NVDA.
- If you choose to install the
update later, it’ll save the downloaded installer to a
special folder named “updates” inside user configuration
folder and will add an option to exit NVDA dialog, which
will let you install NVDA whenever you are ready.
Cheers,
Joseph
On Sun, Apr 12, 2020 at 07:11 PM, Joseph
Lee wrote:
I advise not advertising beta software
Not to mention that the beta won't be
picked up by the check for updates feature (NVDA+N,H,C) in a
production release.
I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1
unless it was already offered in the last 24 hours and
declined. I seem to recall that if you decline it sets some
sort of flag that won't offer the update again until the
following day. If the same flag is also checked by Check for
Updates and happens to be set, that might do it.
Joseph, I imagine you might be able to confirm or refute my
speculation and if so, please do so.
--
Brian - Windows
10 Pro, 64-Bit, Version 1909, Build 18363
Power is being told
you're not loved and not being destroyed by it.
~ Madonna
--
They Ask Me If I'm Happy; I say Yes.
They ask: "How Happy are You?"
I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
|
|
Hi, It won’t interfere as long as you copy it, although the file might be named differently than what you expect, as the file transfer agent will first download the file to the temporary directory. As always, the usual way to obtain stable versions of NVDA manually (apart from updates) is visiting nvaccess.org website. Cheers, Joseph
toggle quoted messageShow quoted text
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Ron Canazzi Sent: Sunday, April 12, 2020 6:21 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda! Hi Joseph,
I am wondering. I almost never get the full installer from the website now that you have the automatic updater which prompts you with every new release. As per your description, I was able to find the updates folder under program files (x86)\NVDA \systemConfig folder structure. If when I am prompted to update NVDA, I should choose the later option and then go and copy the file from the updates folder and leave the original in that folder, would that interfere with the automatic updates when a few minutes later, I chose to install the update? If not, that's a nice way to get the original installer in the event that you have a system crash where a reformat is necessary.
On 4/12/2020 8:01 PM, Joseph Lee wrote: Hi, If you tell NVDA to remind you later, it will remind you of an update later. Technical: the following goes into how NVDA update actually takes place (a bit geeky): The NVDA updater component will check for, download, and apply NVDA updates. This is divided into the following parts: - Update checker: this component will access NVDA update server and will fetch update information based on certain details about your machine such as Windows version, processor architecture, NVDA version you’ve got and what not.
- The NVDA update check interface that presents the actual update check dialog.
- Update downloader: this component consists of a file transfer agent and the user interface to report download progress.
- NVDA installer: updates NVDA given specific flags.
- Update check timer: a timer that will activate the components above every 24 hours if NVDA is told to check for updates automatically.
- Update check database: a Python-specific data file (a pickle file) that records the last update check timestamp, the update version presented, pending update installer file (if this is such a case) and other settings.
When you or NVDA check for updates: - NVDA will access its own update server hosted on nvaccess.org.
- NVDA will pass on information about your NVDA installation such as whether it is an installed copy, Windows version, processor architecture, NVDA version, and if you enabled them, information about current speech synthesizer and braille display in use and other various information used for collecting statistics.
- NV Access server will then present either a dictionary-like data detailing any updates it finds, the download URL for the update so the update download agent can fetch it, the hash of the update file and other information. Alternatively, NV Access will say nothing (returns empty data), which means there is no update.
- NVDA will then present the appropriate message (update is ready or no update).
- If you do choose to download the update, after presenting the donation screen, the update download agent will download the update file, periodically letting NVDA know the transfer progress.
- If you do decide to be reminded, NVDA will not remind you for a while.
- After downloading (i.e. transferring) the update file, NVDA will ask if you would like to install now or do it later.
- If you do choose to install then, the just downloaded NVDA installer will run with special flags, telling it to update NVDA.
- If you choose to install the update later, it’ll save the downloaded installer to a special folder named “updates” inside user configuration folder and will add an option to exit NVDA dialog, which will let you install NVDA whenever you are ready.
Cheers, Joseph On Sun, Apr 12, 2020 at 07:11 PM, Joseph Lee wrote: I advise not advertising beta software
Not to mention that the beta won't be picked up by the check for updates feature (NVDA+N,H,C) in a production release.
I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1 unless it was already offered in the last 24 hours and declined. I seem to recall that if you decline it sets some sort of flag that won't offer the update again until the following day. If the same flag is also checked by Check for Updates and happens to be set, that might do it.
Joseph, I imagine you might be able to confirm or refute my speculation and if so, please do so. -- Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363 Power is being told you're not loved and not being destroyed by it. ~ Madonna
-- They Ask Me If I'm Happy; I say Yes. They ask: "How Happy are You?" I Say: "I'm as happy as a stow away chimpanzee on a banana boat!"
|
|
Hi To check what version of NVDA is running, press NVDA+n to open the NVDA menu then press t followed by v to view the NVDA log. The second line of the log file tells you what NVDA version is currently loaded. Cheers Chris
toggle quoted messageShow quoted text
From: Joseph LeeSent: 13 April 2020 01:01 To: nvda@nvda.groups.ioSubject: Re: [nvda] I'm not able to update to the latest version of nvda! Hi, If you tell NVDA to remind you later, it will remind you of an update later. Technical: the following goes into how NVDA update actually takes place (a bit geeky): The NVDA updater component will check for, download, and apply NVDA updates. This is divided into the following parts: - Update checker: this component will access NVDA update server and will fetch update information based on certain details about your machine such as Windows version, processor architecture, NVDA version you’ve got and what not.
- The NVDA update check interface that presents the actual update check dialog.
- Update downloader: this component consists of a file transfer agent and the user interface to report download progress.
- NVDA installer: updates NVDA given specific flags.
- Update check timer: a timer that will activate the components above every 24 hours if NVDA is told to check for updates automatically.
- Update check database: a Python-specific data file (a pickle file) that records the last update check timestamp, the update version presented, pending update installer file (if this is such a case) and other settings.
When you or NVDA check for updates: - NVDA will access its own update server hosted on nvaccess.org.
- NVDA will pass on information about your NVDA installation such as whether it is an installed copy, Windows version, processor architecture, NVDA version, and if you enabled them, information about current speech synthesizer and braille display in use and other various information used for collecting statistics.
- NV Access server will then present either a dictionary-like data detailing any updates it finds, the download URL for the update so the update download agent can fetch it, the hash of the update file and other information. Alternatively, NV Access will say nothing (returns empty data), which means there is no update.
- NVDA will then present the appropriate message (update is ready or no update).
- If you do choose to download the update, after presenting the donation screen, the update download agent will download the update file, periodically letting NVDA know the transfer progress.
- If you do decide to be reminded, NVDA will not remind you for a while.
- After downloading (i.e. transferring) the update file, NVDA will ask if you would like to install now or do it later.
- If you do choose to install then, the just downloaded NVDA installer will run with special flags, telling it to update NVDA.
- If you choose to install the update later, it’ll save the downloaded installer to a special folder named “updates” inside user configuration folder and will add an option to exit NVDA dialog, which will let you install NVDA whenever you are ready.
Cheers, Joseph From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel Sent: Sunday, April 12, 2020 4:23 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda! On Sun, Apr 12, 2020 at 07:11 PM, Joseph Lee wrote: I advise not advertising beta software
Not to mention that the beta won't be picked up by the check for updates feature (NVDA+N,H,C) in a production release.
I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1 unless it was already offered in the last 24 hours and declined. I seem to recall that if you decline it sets some sort of flag that won't offer the update again until the following day. If the same flag is also checked by Check for Updates and happens to be set, that might do it.
Joseph, I imagine you might be able to confirm or refute my speculation and if so, please do so. -- Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363 Power is being told you're not loved and not being destroyed by it. ~ Madonna
|
|
Hi thank you criss for that information. I thaught that I didn't have the right version of nvda but I do.
toggle quoted messageShow quoted text
-----Original Message-----
From: Chris Mullins
Sent: Apr 13, 2020 5:05 AM
To: "nvda@nvda.groups.io"
Subject: Re: [nvda] I'm not able to update to the latest version of nvda!
Hi To check what version of NVDA is running, press NVDA+n to open the NVDA menu then press t followed by v to view the NVDA log. The second line of the log file tells you what NVDA version is currently loaded. Cheers Chris Hi, If you tell NVDA to remind you later, it will remind you of an update later. Technical: the following goes into how NVDA update actually takes place (a bit geeky): The NVDA updater component will check for, download, and apply NVDA updates. This is divided into the following parts: - Update checker: this component will access NVDA update server and will fetch update information based on certain details about your machine such as Windows version, processor architecture, NVDA version you’ve got and what not.
- The NVDA update check interface that presents the actual update check dialog.
- Update downloader: this component consists of a file transfer agent and the user interface to report download progress.
- NVDA installer: updates NVDA given specific flags.
- Update check timer: a timer that will activate the components above every 24 hours if NVDA is told to check for updates automatically.
- Update check database: a Python-specific data file (a pickle file) that records the last update check timestamp, the update version presented, pending update installer file (if this is such a case) and other settings.
When you or NVDA check for updates: - NVDA will access its own update server hosted on nvaccess.org.
- NVDA will pass on information about your NVDA installation such as whether it is an installed copy, Windows version, processor architecture, NVDA version, and if you enabled them, information about current speech synthesizer and braille display in use and other various information used for collecting statistics.
- NV Access server will then present either a dictionary-like data detailing any updates it finds, the download URL for the update so the update download agent can fetch it, the hash of the update file and other information. Alternatively, NV Access will say nothing (returns empty data), which means there is no update.
- NVDA will then present the appropriate message (update is ready or no update).
- If you do choose to download the update, after presenting the donation screen, the update download agent will download the update file, periodically letting NVDA know the transfer progress.
- If you do decide to be reminded, NVDA will not remind you for a while.
- After downloading (i.e. transferring) the update file, NVDA will ask if you would like to install now or do it later.
- If you do choose to install then, the just downloaded NVDA installer will run with special flags, telling it to update NVDA.
- If you choose to install the update later, it’ll save the downloaded installer to a special folder named “updates” inside user configuration folder and will add an option to exit NVDA dialog, which will let you install NVDA whenever you are ready.
Cheers, Joseph From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel Sent: Sunday, April 12, 2020 4:23 PM To: nvda@nvda.groups.io Subject: Re: [nvda] I'm not able to update to the latest version of nvda! On Sun, Apr 12, 2020 at 07:11 PM, Joseph Lee wrote: I advise not advertising beta software
Not to mention that the beta won't be picked up by the check for updates feature (NVDA+N,H,C) in a production release.
I can't imagine why NVDA 2019.3 would not pick up on 2019.3.1 unless it was already offered in the last 24 hours and declined. I seem to recall that if you decline it sets some sort of flag that won't offer the update again until the following day. If the same flag is also checked by Check for Updates and happens to be set, that might do it.
Joseph, I imagine you might be able to confirm or refute my speculation and if so, please do so. -- Brian - Windows 10 Pro, 64-Bit, Version 1909, Build 18363 Power is being told you're not loved and not being destroyed by it. ~ Madonna
|
|
Hi David,
You can download NVDA 2019.3.1 from: https://www.nvaccess.org/download/ and install it over the top of your existing version. Going to NVDA's help menu and choosing "Check for update" should find and download it though if you are using anything prior to NVDA 2019.3.1.
If it can't find it, and you'd like to help troubleshoot before simply updating, do feel free to firstly set your log to debug level (NVDA+control+g, then find "Log level" and set it to "debug" and enter), then check for updates, then press NVDA+F1 to open your log, select all, copy and paste into an email to me at info@...
Kind regards
Quentin.
toggle quoted messageShow quoted text
Hi list members, I have nvda version 2019.3 I don't have the latest version of nvda which came out recently. When I tried to update it said that it was up-to-date. But that couldn't be right since the most recent version was just released not to long ago of this year. Can anyone tell me what I need to do next. Thank you.
-- Quentin Christensen Training and Support Manager
|
|